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Hey guys, just saw this ad, att is selling all phone, including the note today for 50% off.
http://www.att.com/shop/wireless/de...are&siteId=dZCX6Je2w8Q-sBG3oO9zQ5oOdYyuLQ44IA
Try the link out, and add the phone, plan and data plan to your cart. Once completed, go to checkout to see the 50% discount for $150!
I just called them up, and they WILL honor the $150 price!! Apparently after 5 days a 50% price drop is not bad!
You have to call and ask for it. I called 611, got transfered around a bit and finally got it approved!
If you ordered thru premier, call 866-499-8008
Hope this helps you guys! I know this just made my day!!!
You say this works even if you pre-ordered it? Did they try to fight you on it?
Sent from my SAMSUNG-SGH-I717 using XDA App
Damn, I bought mine at BB for $250. I wonder if it's worth the hassle of returning it and buying one from ATT to save $100.
and your base rate on ATT HAS to be at least $40 (fine print), I tried it on an add-a-line at $9.99 and it wouldn't let me
is this only for a new account?
You have to be a new or an add a line customer.... Upgrades are not eligible :-(
Sent from my SAMSUNG-SGH-I717 using xda premium
So this will work on preorders but only for add a line or new customers but not UPGRADES?
THIS IS FOR A NEW LINE??
I already have a line. I called AT&T to see if they would refund the differnece between the $300 I paid and this offer but they will not.
Am I missing something?
well this sucks, because there was a 50% off link posted in the other thread, but wouldnt work with the note,contacted the online help and said it was 50% off for any phone except iphones and the note
(i am a new customer)
What is going on here today? Just click the link, the text could not be any more clear at the top:
All New and Add a Line customers are eligible to save
up to 50% on select wireless phones and accessories.
Online only offer!
orangekid said:
and your base rate on ATT HAS to be at least $40 (fine print), I tried it on an add-a-line at $9.99 and it wouldn't let me
Click to expand...
Click to collapse
except for this.
Read the bottom too
Does NOT work for upgrade.
Just to verify. I called and tried as hard as possible and spoke with the manager but they will not honor this price if you got the phone as an upgrade. This ONLY applies to new customers or new lines.
I highly suggest the OP or a MOD updates the title to reflect this info, so that it is not misleading to anyone.
Does one need premiere account or reg account for this?
So I take it that you would have had to order online as well. I went into a corporate store 20 days ago picked the skyrocket and then when note was released paid the difference. It would be awesome to actually get 50 dollars back from skyrocket purchase LOL. I am a new customer as well.
i bout mine from a store 3 days ago
do you think if i say i'll return and re-buy at half off they'll save me the trouble and credit my account?
SayWhat10 said:
i bout mine from a store 3 days ago
do you think if i say i'll return and re-buy at half off they'll save me the trouble and credit my account?
Click to expand...
Click to collapse
If you bought it as a new line or new customer, then you won't need to bother, just call 611 and get the credit. If you were an upgrade then I highly doubt it will work.
AT&T just honore it!!!
I got my note monday as an upgrade. Just called and had to get stern, but he gave me $150 on my account...
brojoe11 said:
I got my note monday as an upgrade. Just called and had to get stern, but he gave me $150 on my account...
Click to expand...
Click to collapse
Give us more details on what type of representative you spoke with, and was it a manager? Also did you upgrade online or in store?
SayWhat10 said:
i bout mine from a store 3 days ago
do you think if i say i'll return and re-buy at half off they'll save me the trouble and credit my account?
Click to expand...
Click to collapse
That is what customer care told me to do since I got mine at a physical corporate store..if anything return and order online. customer care supervisor refused or rather say she cannot credit the difference.
Sent from my GT-P6800
I called the regular wireless 800 number and talk to first rep that answered. I upgraded monday in local store. He really resisted but I told him that I could take it back and just buy it again...Also told him I had been with ATT for long time and didn't really want to switch...He said...hold on one minute. Wouldn't give refund, but did put $150 on my account...Hope it works for you guys...If It does, just hit the thanks button...
Just received $150.00 credit on bill. My GNOTE was an initial early preorder/upgraded contract.
Premiere Business Acct
The goal here is to NOT have agents run around looking for answers on how to go about. YOUR CHANCES ARE 10X BETTER if you request nicely to even accept a credit on your acct for a $150.00
Reason Being; Agents mostly have the power to do that instanty.
Also marks an easy, instant customer satisfaction score call.
STEER them to ATG&T.com
Let them know the phone is offerred for 50% off. Its tyhe first phone featured clearly on the sales page.
You will get a run around. I was transferred about 4x.
Until one agent said no prob.
Good Luck!
Where is the link to this page?
Did you call Premier or Business Care (611)?
Yes ..I contacted Premeir as they are the ones who ordered the phone for me.
Throw that option out foremost when speaking to an agent; about credit your bill.
Make it light & easy for them. You will indeed get it done along the line somewhere.
Premier DEFINETLY has all the power to instanly issue an immediate credit!
How we know if we premier?
Sent from my SAMSUNG-SGH-I717 using xda premium
Awesome to hear you're getting this on an upgrade. What is the link again to the page I ought to steer them to?
LiquidArrogance said:
Awesome to hear you're getting this on an upgrade. What is the link again to the page I ought to steer them to?
Click to expand...
Click to collapse
http://www.att.com/shop/wireless/de...are&siteId=dZCX6Je2w8Q-sBG3oO9zQ5oOdYyuLQ44IA
Discounted price shows up after you 'add to cart'
I just did the same, my upgrade was pre ordered through Premier online on 2/5/12.
Called 611, told them about my recent purchase and obvious disappointment in the rapid price drop of my new device - and that I'd like a credit to reflect the difference. They asked what I paid, how much it's selling for on AT&T.com and proceeded to issue a "one time only exception" credit to my account. Done deal, had to be on silent hold for a bit and the CSR confirmed the credit was applied to my account...$155 positive credit on my account since they were nice enough to credit me the tax =P
All worth it for a $150 Galaxy Note!
This does not apply to upgrades they said, it is only if you added a line or opened a new line. I guess being a loyal customer for so many years means nothing if you are not new business.
help! quickly!
I'm trying to get a 150 credit, but theyre saying that since i bought it in the store, i would have to return it to the best buy and then go online and buy it at the discounted price.
im telling them that i ported my number over from sprint and what would i do with my number if i brought the phone back but shes saying that theres nothing she can do!!!....
im asking for a superviser.. can somone help..
I too got the $150 credit but in a different way. I upgraded and have a premier acct.
I did not call but rather went to the local ATT store. I had my original G-Note invoice and a copy of the ATT checkout shopping cart showing the 50% discount on a new order for a G-Note. I indicated that this wasn't right after less than 1 week and that I really didn't want the hassle of returning the phone and ordering a replacement at the discounted price.
I was very nice throughout and even commiserated with the woman helping me because she was shuttled around to 4 different parties within the internal ATT web order service center over a 20 minute period.
Eventually she just got her manager who explained to me that they were not going to be able to get it resolved with the on-line folks and simply issued my account a $150 credit.
joenuts83 said:
This does not apply to upgrades they said, it is only if you added a line or opened a new line. I guess being a loyal customer for so many years means nothing if you are not new business.
Click to expand...
Click to collapse
That's what I'm worried is going to happen if I try
I got a $75 credit for not getting my Note on time. I will stay happy with that and not get greedy. $225 for the Galaxy Note is still a great deal, seeing as I paid $249 for my SkyRocket.
But good luck to those who try getting this credit
I'm ordering mine today, this wont work for regular upgrade right?
Sent from my SAMSUNG-SGH-I997 using Tapatalk
I just called att the second time today and WOW! $250 credit from my sky rocket and note! Although the rep said it needs to be approved since it was a big credit refund and takes about 4-5 business days before it reflects my account. Hopefully I will get my refund back. Btw, premiere account here also, both phones are upgrade.
ukic said:
I just called att the second time today and WOW! $250 credit from my sky rocket and note! Although the rep said it needs to be approved since it was a big credit refund and takes about 4-5 business days before it reflects my account. Hopefully I will get my refund back. Btw, premiere account here also, both phones are upgrade.
Click to expand...
Click to collapse
Wonder what I could get for my infuse...$50
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Simple and painless $150.00 credit!
Wow this worked for me right away without hiccups. Around a 10 minute phone call with ATT CSR (nice lady). I just told her that I purchased the Note 2-days ago for 299.99 and today I've seen the 50% promo that drops the price to 149.99, and If if I can receive a credit for the difference. She said "please hold on sir", came back and advised me that she can issue a one-time credit for 150.00 back to my account with no questions asked and without confirming I had actually purchased the Note, at all! I actually purchased through AmazonWireless (they refused any price matching or adjustments unless the price drops on their site in the near future).
I was not being stern or sounding angry. Just professional.
I am premier and the phone was an upgrade through Amazon Wireless @$249.95
I dialed 611 and got connected to Enterprise CSR without any transfer to other CSR's!
Thanks to OP for this advise! And am happy with my SGN (ceramic white) for $100 plus 2-year extended contract of course and additional 181 day EFT @Amazon Wireless
E-mail notification:
"Thank you for choosing AT&T for your business wireless needs!
This email is a follow-up to our conversation earlier today; below is a summary of our discussion:
Your request for the following adjustment(s) have been applied to your account:
Date Applied: 02/23/2012
Credit Amount: $150.00
Note: It may take 1-2 billing cycles to appear on an invoice.
Use one of the following self-service options to view your account balance or make a payment:
- Log into your myAT&T account at wireless.att.com
- Dial *BAL (*225) for Balance Inquires
- Dial *PAY (*729) to Make a Payment
If you have further questions about your AT&T business needs, please refer to wireless.att.com or by calling us at 1-800-331-0500.
Sincerely,
Susana G.
AT&T Business Solutions Customer Care
1-800-331-0500"
Woot!
Thanks for letting us know about this. I just called and had an 11 min conversation with a csr, I was pleasant and 'because I was a long time customer, I can get this credit as a one time exception.'
I guess it doesn't hurt to just try.
Sent from my SAMSUNG-SGH-I717 using xda premium
I called 611 the other day to see if they could match a different 50% offer that was found online...they quickly said no because it was a promo for add a line or new customers. Quick history lesson, i bought an infuse last year under upgrade, its been replaced 5 times. I got real fed up and told them I'd cancel unless they replaced it with a different device, they said they could not do that but they would however allow my 2nd line to upgrade some 8 months early. I called 611 a few days ago to get everything in order when they told me because of my situation i need to upgrade that line directly thru them which meant i couldnt purchace at my local retail store (drag) so today i called 611 to place my order and i referenced this new 50% deal, he said i most likely wouldn't qualify...i said whatever that's fine. As we were about to close the deal over the phone he told me that he can't process the upgrade cuz his system is under maintenance and to call back tomorrow. I called back in 5 minutes and started over. I again mentioned the promo than they transferred me to premier. The lady had no problem giving me the 50% off plus free priority shipping plus free activation. Had i ordered yesterday or even earlier today when the first dude had system problems i would have paid 299+15 shipping and 30 activation fee, i ended up paying $157 all said in done. Pretty nice savings if you ask me. :thumbup:
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Booya, third time was the charm. Used the script from a few posts ago. Credited back $150ish, will show up in 1-2 billing cycles.
Sent from my SAMSUNG-SGH-I717 using XDA App
Is this applicable if there is already an exisiting FAMILY plan, then you add a NEW contract/number to that family plan?
I was charged $299 at bestbuy but I can still return/cancel the plan, then buy it on AT&T again then get 50% off.
Anyone?
I waited most of this year for the Note 7 to be released.
I've not been able to use the phone properly for most of September (had to leave it at home during a holiday where it would have been great to use the camera). Had the phone crippled to 60% battery. Had to pack up and exchange the phone. Have bought two cases (one temporary while official Samsung LED case came into stock), a wireless fast charger and signed up to a year long SIM only contract.
There is nothing on the market that makes a half decent replacement. There is absolutely nothing that covers all of the features and functionality.
We (in the UK) await Samsung's offer to rectify this.
If as is rumoured we are to be offered a full refund or an S7/S7Edge plus a refund of the difference then I find that utterly unacceptable. I could have bought an S7 Edge when it came out, I didn't want one. I certainly don't want one now when it's due to be replaced in less than 6 months time. I absolutely don't want one at full retail price.
So here is a proposal to Samsung. Sell me a S7 Edge at HALF price with the promise to buy it back and exchange it for an Note 8 when it is released next year. Refund the cost of all my accessory purchases.
As for the Gear VR (now rendered useless), I've no idea what to do with that.
someone need to make a petition for everyone urging Samsung to do the right thing. I can't use my Note 7 anymore and stuck in a 2 yr contract. I am willing to take the S7E for now but they should sell the Note 8 to us who had the Note 7 at a discounted price.
marktang said:
someone need to make a petition for everyone urging Samsung to do the right thing. I can't use my Note 7 anymore and stuck in a 2 yr contract. I am willing to take the S7E for now but they should sell the Note 8 to us who had the Note 7 at a discounted price.
Click to expand...
Click to collapse
100% this. I want the option to use an S7 or similar until they've released a successor and allow me to take that up when it's available!
From what I've heard, people can exchange it for an s7or get a full refund for the device from contractor or the place you bought it from
Awesomeslayerg said:
From what I've heard, people can exchange it for an s7or get a full refund for the device from contractor or the place you bought it from
Click to expand...
Click to collapse
That's the story that I've heard from a few sources. However it's hardly compensation is it.
I'm sorry for messing you about for the last month, I'm sorry that you will have to wait a year for a proper replacement, I'm sorry that you will have to pay FULL PRICE for a phone that you don't really want as a replacement. ETC. And for all these sorries we get NOTHING.
Not good enough.
Yeah but because they locked bootloader I had a T-Mobile version and I couldn't not Route 9 so like I said we can't bootloader locked I had to ship my T-Mobile one back to T-Mobile I got a full refund but then I purchased and international version so I could have came root but I had to purchase off of eBay. I paid the full amount through a store. But he is not holding the store accountable eBay not holding themselves accountable and Samsung cannot hold themselves accountable period Samsung will not give me a refund or help me out neither will eBay so at the time being I'm stuck
Sent from my SM-N920T using XDA-Developers mobile app
they are giving ppl 100 to stay pssssh
Accepting their replacement offer seems a total ripoff. The S7 Edge goes for 799€, the S7 for 699 in their online store over here in Germany, 200 € !! more than on Amazon.
I called Verizon, gave them all my note 7 receipts from Amazon and eBay like lens case, screen cover, 2 wireless chargers and they credited my account by the total amount. I am bringing in the VR to also get refunded. I get to keep the 256gb memory card and the wireless charger as the wife has s7 and can use them
Sent from my SM-N930V using XDA-Developers mobile app
Update: as of earlier today Best Buy was out of Silver and you could only order the Black one if you had a Best Buy location within 250 miles of a zip code you entered so that you could physically pick the phone up. i.e. They weren't offering shipping them any longer.
Speculation: Best Buy is dumping their remaining inventory of all regular Pixels (they only carry the 32GB models) and they they already sold all the ones in their warehouses.
Thanks to @xdabbeb for making me aware of this.
I bought two.
You may have to retry website buttons multiple times to get the deal to work if their website is still being slammed. Also even when it says sold out on Slickdeals, you can still order it. This morning when I ordered mine, the get by date was Dec 6th for silver and 7th for black.
In my case I also had to order one at a time and the second one I had to use incognito mode in Chrome even though I upgraded a different line on the same Verizon account and both times I logged into the same Best Buy account.
I attribute all site weirdness to the Black Friday internet traffic.
$9.99 /mo. for 24 months
without having to pay the full monthly price and waiting for credit. Less than $240 total.
https://slickdeals.net/f/9417827-be...-32gb-memory-cell-phone-9-99-mo-for-24-months
@45Wheelgun I saw your post in the other thread but this deal is so good I wanted to make sure it wasn't buried.
roirraW "edor" ehT said:
Thanks to @xdabbeb for making me aware of this.
@45Wheelgun I saw your post in the other thread but this deal is so good I wanted to make sure it wasn't buried.
Click to expand...
Click to collapse
Kevin - could you contact me via PM or email? I had a couple of questions I wanted to ask you concerning this deal. We are both in Columbus and I would value your insight.
Deleted.
In addition to this already great deal - for Cyber Monday (Sunday?) BB is now offering a $100 BB Gift Card on top of the $240 Price. Making your total cost $140 Make me wish I had waited.
45Wheelgun said:
In addition to this already great deal - for Cyber Monday (Sunday?) BB is now offering a $100 BB Gift Card on top of the $240 Price. Making your total cost $140 Make me wish I had waited.
Click to expand...
Click to collapse
I just found that out too, wow! Me too, but oh well, one of mine has already shipped. I could cancel the other since it hasn't shipped and do the deal but there's a chance Verizon wouldn't consider me able to upgrade that line, at least for a day or so.
Can you really buy the Google Pixel, cancel with Verizon and use it with T-Mobile without having to deal with Verizon legal (early termination fees, etc) ?
Read a few comments in the thread. There are people that say "No problem", others say "Check the fine print, they will make you pay the full price".
This deal makes sense for Verizon if people open a new account/line and stay for 2 years. But in this case it is how the ol' phone subsidization model look in 2016.
I doubt that Verizon has left room to buy the phone, cancel the line and bring it to another network without charging fees and screwing your credit.
Edit:
Here you go: http://www.bestbuy.com/site/clp/ver...at748301462624.c?id=pcmcat748301462624&rdct=n
Activation/Upgrade Fees
Activation Fee: $40/line.
Upgrade Fee: $40/device.
Early Termination Fees
The early termination fee is up to $175, or up to $350 if your contract term results from your purchase of an advanced device (e.g., a smartphone).
There's no contract if you pay the phone off, it's not a two year contract, it's merely a contract to pay $9.99 a month for 24 months and once you pay it off, that's fulfilled. If you're creating a new line to get the phone, then whatever costs Verizon imposes to create the line, if any, in addition the activation fee which would happen for a new or existing line (Verizon seems to sometimes call the activation fee an upgrade fee lately) would be the only thing additional besides the tax for your overall cost.
I believe it was @45Wheelgun in the other thread who said he paid the phones off as soon as they shipped.
It *shouldn't* be any problem, but I don't believe anything until I see it for myself, and I might try it and see what happens to get a third one this time with the $100 gift card deal, but not sure yet.
FYI, my "upgrade fee" was $20 per phone, and the same "upgrade fee" was referred to as "activation fee" elsewhere, so I believe they're one in the same, although Verizon is less than transparent about this and has caused me confusion before. I'm on the most recently available Verizon Plan.
@45Wheelgun references this walkthrough for how to do it:
https://slickdeals.net/forums/showpost.php?p=92290907&postcount=1562
His original post is at http://forum.xda-developers.com/showpost.php?p=69793678&postcount=45
And "Proof", which is pretty convincing but in the end is merely "strong evidence": https://slickdeals.net/forums/showpost.php?p=92266531&postcount=1419
I just tried to add a line, all looked good, of course it said there would be a $20 a month smartphone access charge on the new line but once I paid the phone off I'd be able to cancel the line. However, the main Pixel page on Best Buy's site says 1) Silver isn't available at all and 2) Black "Shipping:Not Available". I went through the process as far as I could take it anyway and indeed it won't let me do the final checkout without selecting a store, but it tells me there are no stores within 250 miles to pick one up at, so it seems we're at an impasse, and basically maybe Best Buy is trying to dump what little remains of local Pixel stock, wherever they are.
Same issue here. Currently in CA visiting family but also checked my zip code in Portland, OR. No stores within 250 miles.
Also stopped by the local Best Buy and they had no Pixels in stock.
MyRCode said:
Same issue here. Currently in CA visiting family but also checked my zip code in Portland, OR. No stores within 250 miles.
Also stopped by the local Best Buy and they had no Pixels in stock.
Click to expand...
Click to collapse
My friend who was the one who made me aware of both the original and the new deal said that this morning it said he could still pick one up locally but that now they're just not available. I checked a few zip codes I was familiar with as well just out of curiosity.
so If I find it in store, sign up for a new account, pay first month, pay off device, can I then use it with my T-Mobile line?
There are no early termination fees if you pick the 24 month Device Payment Plan (DPP). You will have three choices to purchase the phone:
DPP: 9.99/month 24 months
Contract: $199.99 + 24Month Verizon Service Contract
Outright purchase: $650
Any text you see about contracts or ETFs are in reference to the Contract option and have nothing to do with the DPP option. When you get to the purchase agreement you will see it states you are paying the "full price" of $239.76 for the phone and that is the installment agreement you are "signing". In that contract it clearly states there are no penalties for paying it off early. Only penalties it speaks of are if you DON"T pay your installments on time.
DPP is nothing but a 24 Month 0 Interest load. Think 24 months same as cash with the purchase price being $239.76 +TAX
I purchased 2 on Thursday as 2 separate transactions, one as an upgrade and the other as "add a line". Billed for Sales tax on $239.76 (~$17) As soon as they shipped on Friday I paid them off. That immediately restored my "upgrade" account and I will not need to "add a line" as the phones have been paid in full. I received an Email from Verizon notifying me that my DPP contracts were "Paid in Full" and Closed.
My phones will be delivered tomorrow. There has been no change in my plan, all discounts and extras accrued over the years as still in place. I'm unclear at this point if I will need to activate them. If so there will be a $20 activation fee. I'll know sometime tomorrow.
I went back today when I saw the additional $100 and was able to walk through the entire process as an "upgrade" so as far as my account is concerned "it never happened". I even had Verizon offer me $330+ to use it as a trade in!
I do not think you will have any problems if you just add a line but if you create a new account they may want you to either return the phone, paying the full price for it or $350 EFT.
Whatever... it would not be worth it considering the additional fees.
People were mentioning this after looking at the fine print that you agree on and talking with sale managers.
There is also a hard pull of your credit for a new customer, so I do not want to do that and end up reading in the fine print that I must stay with Verizon for 2yr in order to get the Pixel for $130.
Not sure what to do. Did somebody look at all the things that they ask you to sign or can post screenshots?
Camicia said:
I do not think you will have any problems if you just add a line but if you create a new account they may want you to either return the phone, paying the full price for it or $350 EFT.
Not sure what to do. Did somebody look at all the things that they ask you to sign or can post screenshots?
Click to expand...
Click to collapse
Did you look at the link I gave a few posts up (first page I think) with the link to the "proof/evidence" that there will be no ETF if you pay off the phone. I believe it, for what it's worth, but can't take advantage of it any more than I already did since there are no stores within 250 miles of me to pick it up, which is the only option now. I'll add that to the OP when I can.
Yeah... I saw a bunch of posts of that guy, DEEE. He has been active on that thread for 3 days no stop. There are some funny flames He wants to be the "go-to person". He also does everything to shut up who contradicts him. Either he needs some attentions or somebody must pay him to be there and do the promotion.
A few people keep saying "check the contract. It is just $240." but a few others found something off. Check the posts related to this one:
https://slickdeals.net/f/9417827-be...es-100-bb-e-gift-card?p=92444587#post92444587
What I got from that:
- At checkout you sign both DPP and the https://www.verizonwireless.com/legal/notices/customer-agreement/
- The DPP (that is titled "RETAIL INSTALLMENT CONTRACT") says you are subject to the Verizon agreement too. So you need to interpret them together.
- The conclusion seems to be:
1) If you leave Verizon before 14 days then you have to return the phone (or pay full amount for it)
2) If you leave after 14 days you have to pay other $350.
Verizon lawyers are not dumb.
Either somebody that studied law can interpret those contracts and tell me that everything is fine or I will stay out of this deal. It is not $240 vs $250, it is $240 vs $700.
Updated the OP: as of earlier today Best Buy was out of Silver and you could only order the Black one if you had a Best Buy location within 250 miles of a zip code you entered so that you could physically pick the phone up. i.e. They weren't offering shipping them any longer.
Speculation: Best Buy is dumping their remaining inventory of all regular Pixels (they only carry the 32GB models) and they they already sold all the ones in their warehouses.
Completely sold out of all the Best Buys in Portland, OR
Sent from my Pixel using Tapatalk
This link will direct you to the page for pre-ordering the Note 8 if you owned a Note 7 and want a $425 trade-in. This will only work for U.S. customers, and there is an eligibility check.
The eligible devices are:
Note 5
S7
S7 Edge
S5
S6
S6 Edge
S6 Edge +
iPhone 7, 7 Plus, SE, 5, 5S, 6, 6S, 6 Plus, and 6S Plus
Google Pixel/XL
G4
G5
G6
V20
http://www.samsung.com/us/galaxy/note8/Note7Promo/s/Trade-In/
Yep: used it and trading in my iPhone 7+ for $425 discount. My iPhone for the most part just sits in a drawer.
Sent from my Nexus 6P using Tapatalk
Do your phone have to be paid off?
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kevin.hannaway.92 said:
Do your phone have to be paid off?
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Click to expand...
Click to collapse
I have the V20 and it still technically has $476 on the device payments, but I get a $28/month credit on my account which will pay off the device in the next year and a half. I contacted Verizon directly and asked If I can give the phone to a friend or sell it when I buy the Note 8 and they said Yes as long as the phone keeps getting paid for with the $28/month credit.
xbmoyx said:
I have the V20 and it still technically has $476 on the device payments, but I get a $28/month credit on my account which will pay off the device in the next year and a half. I contacted Verizon directly and asked If I can give the phone to a friend or sell it when I buy the Note 8 and they said Yes as long as the phone keeps getting paid for with the $28/month credit.
Click to expand...
Click to collapse
I called tmobile and they said they see its only though Samsung site... I'm going to keep calling for a different rep
Sent from my LG-H918 using Tapatalk
Going to be an iPhone 5 or s5 for about $75 and do this. Does it matter if the phone is actually on Verizon or not? Or just a working phone?
Thanks for sharing! I noticed the unlocked version is less expensive than carrier specific. I've never gone the route of unlocked - does anyone know of advantages/ disadvantages of going this route? I'm assuming the updates would come from Samsung rather than carrier but, again, unlocked is foreign to me. Thanks, in advance!
browning said:
Thanks for sharing! I noticed the unlocked version is less expensive than carrier specific. I've never gone the route of unlocked - does anyone know of advantages/ disadvantages of going this route? I'm assuming the updates would come from Samsung rather than carrier but, again, unlocked is foreign to me. Thanks, in advance!
Click to expand...
Click to collapse
Unlocked meaning you can pop any sim in and it'll work - no carrier bloatware - only samsung's P). No commitments, no contracts.
xbmoyx said:
I have the V20 and it still technically has $476 on the device payments, but I get a $28/month credit on my account which will pay off the device in the next year and a half. I contacted Verizon directly and asked If I can give the phone to a friend or sell it when I buy the Note 8 and they said Yes as long as the phone keeps getting paid for with the $28/month credit.
Click to expand...
Click to collapse
I hope you got that in writing. I was told I would have to pay my device off completely before I was able to upgrade. Here is the copy/paste of the chat:
Chat with us again if you have more questions or sign in to My Verizon to make updates to your account.
Your chat recap
Reference number:
726585455370932013
Chatted on 08/24/2017 at 15:09:38
Verizon
Hi! How can I help you today?
You
I want to know if the previous Note 7 owners who were forced to turn in their phones for other phones will be allowed to upgrade to the Note 8.
Verizon
Welcome to Verizon Wireless Sales chat! With whom do I have the pleasure of chatting today?
You
Stephen
Verizon
It's very nice to meet you, Stephen!
Verizon
Any customer can upgrade to the new Note 8!
You
We were told that if we turned in our Note 7 after the whole exploding battery incident that we would be allowed to upgrade when the new one came out. Is that going to be honored?
Verizon
There shouldn't be any issue!
Verizon
Do I have permission to access your account so that I can better assist you?
You
Yes
Verizon
Which line are we wanting to upgrade?
You
(Blanked by me)
Verizon
You are definitely eligible to get the Note 8 however you still have 17 payments left on the current phone.
Verizon
That would go the same as if you still had the Note 7 on your account.
Verizon
You would have to pay off that balance in order to get a new phone.
You
I know that. They told us that wouldnt affect us and they would waive that. So in other wor4ds Verizon lied again. They told us we wouldnt have to do that. I guess I will be changing carriers since I cant trust Verizon to keep their word.
You
I didnt change phones by choice. I was forced by your company to do so. I was assured by verizon that Note 7 owners would be upgraded at no penalty when the Note 8 came out. So you company lied again.
You
As long as we got another Samsung phone we would be able to upgrade at no penalty to us.
You
This is beyond messed up. Now I am stuck with a phone I never wanted in the first place and cant get rid of it.
Verizon
Stephen, you may of very well been told this. Did you hear this over the phone or in store?
Verizon
I want to guide you to the right place to get this information!
You
Over the phone from a Verizon rep
Verizon
Let me grab you the number to our Customer Care Specialist to assist with this issue okay?
You
When Verizon bricked my note 7 to force me to turn it in.
Verizon
Note 7 from all over the world had to be turned in for the safety of citizens!
You
They even released a press release stating the same thing!
You
Yeah thats bull****. My phone was never at risk to explode. Never even got warm.
You
Only 35 worldwide exploded and they were all in Korea. None in the US. The oneshere were found to be fraud.
Verizon
I understand you are frustrated. Everyone had to do the same thing!
Verizon
Let me get you that number so you can get in touch with someone who can help.
Verizon
Or I can transfer you here in chat, how does that sound?
You
just give me the number. I need a break from dealing iwth you guys.
Verizon
1-800-922-0204!
You
Thank you.
BlakMajick said:
I hope you got that in writing. I was told I would have to pay my device off completely before I was able to upgrade. Here is the copy/paste of the chat:
Click to expand...
Click to collapse
Do you straight out them these payments or are you getting a monthly credit from Verizon that will pay off your device like I am? I came over from Sprint back in February when they revealed the unlimited plans and it was a promotion where I traded in my Galaxy S7 Edge and I got the LG v20 for free with a monthly $28 credit that will eventually pay off the phone. Yes I did multiple chats online and in my case, I can swap out my line with the Note 8 and still get the account credits. I even asked if I could "lend my phone to a friend" and they could use the V20 on their account (I'll be sending it to Samsung to fulfill the $425 off obviously) and he said yes that's not a problem because the installment plans don't put locks on the phones. Here's some text of a chat I had earlier.
Verizon
To give you a reference that your device payment credit will continue please keep this agreement number: XXXXXXXXX. This agreement is based on the active line where you device was linked to. Now, just as long as the line is active, regardless you'll use a different device and just as long you will not pay off the DPA (device payment agreement), the credit will continue.
You
Thank you! I have a few more questions.
Verizon
Yes, what questions do you still have while you have me?
You
Can I lend the LG V20 to a friend of mine, since I will no longer be using it?
You
And he can use it on his account?
Verizon
Yes absolutely he can use it on his own account. As long as the device payment will be fulfilled in 24 months, there will be no problem.
Verizon
Yes you are correct
What sucks is I had to give back my note 7 twice and I am using a note 3 there not going to give me anything for it lol
Sent from my SM-N900P using XDA-Developers Legacy app
after 6 phone calls (2 on hold hangups by customer service) 2 calls to samsung and one back to finally a person with a brain in their head, verizon is sending my a note 8 and paying my $264 balance on my s7edge i am also getting the 50% off on the note 8 so my monthly will be getting a $20 credit off each month
2 hrs work but worth it
furfmonkey said:
after 6 phone calls (2 on hold hangups by customer service) 2 calls to samsung and one back to finally a person with a brain in their head, verizon is sending my a note 8 and paying my $264 balance on my s7edge i am also getting the 50% off on the note 8 so my monthly will be getting a $20 credit off each month
2 hrs work but worth it
Click to expand...
Click to collapse
NICE!
i called in a few times before i got someone who helped me but eventually i was able to get verizon to allow me to use my smartwatch line to upgrade to the note 8 and once i receive the phone i will return the pixel xl and they will cancel out any left over payments then transfer my note 8 to my actual line
busventinc said:
What sucks is I had to give back my note 7 twice and I am using a note 3 there not going to give me anything for it lol
Sent from my SM-N900P using XDA-Developers Legacy app
Click to expand...
Click to collapse
They can give you $425. They told me to place the order and then give them a call and provide them your order them. They will note the order that you will be sending a note 3. As a precaution I paid with my Amex so if they try to screw me I will file a dispute. I'm not going to trade in my S8 Plus
Sent from my SM-G955U using Tapatalk
I wonder how I could dispute an issue with Samsung financing...I wanted the 0% instead of my 10% credit card. I don't think they will have issues unless the trade in is in poor condition.
btw, there are folks buying note 7's for 300-400 on craigslist. apparently, samsung is quietly buying them back. i'm meeting a guy in a place with cameras tomorrow to sell mine for 380.
i kept mine - i said bugger off to all those stupid letters and boxes.
and for all those folks who told me i was wrong for ignoring the harassing letters from verizon/samsung: pffft!
i have been using it as a really cool wifi tablet and now it's become my personal trade-in program for the note 8 i just pre-ordered from best buy.
BlakMajick said:
I hope you got that in writing. I was told I would have to pay my device off completely before I was able to upgrade. Here is the copy/paste of the chat:
Chat with us again if you have more questions or sign in to My Verizon to make updates to your account.
Your chat recap
Reference number:
726585455370932013
Chatted on 08/24/2017 at 15:09:38
Verizon
Hi! How can I help you today?
You
I want to know if the previous Note 7 owners who were forced to turn in their phones for other phones will be allowed to upgrade to the Note 8.
Verizon
Welcome to Verizon Wireless Sales chat! With whom do I have the pleasure of chatting today?
You
Stephen
Verizon
It's very nice to meet you, Stephen!
Verizon
Any customer can upgrade to the new Note 8!
You
We were told that if we turned in our Note 7 after the whole exploding battery incident that we would be allowed to upgrade when the new one came out. Is that going to be honored?
Verizon
There shouldn't be any issue!
Verizon
Do I have permission to access your account so that I can better assist you?
You
Yes
Verizon
Which line are we wanting to upgrade?
You
(Blanked by me)
Verizon
You are definitely eligible to get the Note 8 however you still have 17 payments left on the current phone.
Verizon
That would go the same as if you still had the Note 7 on your account.
Verizon
You would have to pay off that balance in order to get a new phone.
You
I know that. They told us that wouldnt affect us and they would waive that. So in other wor4ds Verizon lied again. They told us we wouldnt have to do that. I guess I will be changing carriers since I cant trust Verizon to keep their word.
You
I didnt change phones by choice. I was forced by your company to do so. I was assured by verizon that Note 7 owners would be upgraded at no penalty when the Note 8 came out. So you company lied again.
You
As long as we got another Samsung phone we would be able to upgrade at no penalty to us.
You
This is beyond messed up. Now I am stuck with a phone I never wanted in the first place and cant get rid of it.
Verizon
Stephen, you may of very well been told this. Did you hear this over the phone or in store?
Verizon
I want to guide you to the right place to get this information!
You
Over the phone from a Verizon rep
Verizon
Let me grab you the number to our Customer Care Specialist to assist with this issue okay?
You
When Verizon bricked my note 7 to force me to turn it in.
Verizon
Note 7 from all over the world had to be turned in for the safety of citizens!
You
They even released a press release stating the same thing!
You
Yeah thats bull****. My phone was never at risk to explode. Never even got warm.
You
Only 35 worldwide exploded and they were all in Korea. None in the US. The oneshere were found to be fraud.
Verizon
I understand you are frustrated. Everyone had to do the same thing!
Verizon
Let me get you that number so you can get in touch with someone who can help.
Verizon
Or I can transfer you here in chat, how does that sound?
You
just give me the number. I need a break from dealing iwth you guys.
Verizon
1-800-922-0204!
You
Thank you.
Click to expand...
Click to collapse
I got the deal you wanted, let me give you some advice.
It's about three things. One, don't use chat. Chat is impersonal and doesn't allow you to convey appropriate tone. Two, don't get rude or verbally aggressive. Three, you need a strong account. By that I mean like I have been toting a 250-350 monthly bill with Verizon for over 8 years with a good payment history as well.
After a good hour on the phone, and being told multiple times that I would have to pay off the 500 bucks still owed on the S7Edge I never wanted... and politely explaining that I needed someone to speak to that can work outside the usual box of rules they work within.... I finally got transferred to a supervisor who looked at the account, and said okay, I can make this right. He forced the contract as paid in full which pushed that 500 bucks onto my bill, then immediately went in and issued a credit for the same amount. This made my S7Edge paid for in full so I could not only upgrade early but get the same promotion as every Joe off the street that never went through 5 phones during the Note 7 fiasco. So I got it half price still like everyone else. It will be here tomorrow.
That was the kicker I think. I simply explained that if they had A. returned my old paid for Nexus 6 to me (which they said they couldn't do) or if I had the Note 7 still (which had the annual upgrade available), they would have exchanged it for a Note 8 right away no questions asked. So I simply said, I just wanted them to honor the annual upgrade I was entitled to beginning August 2016 when I agreed to purchase the preordered Note 7. They didn't have to pay off the 500 bucks on the S7Edge. But I promise you my approach combined with my logic and my account strength made it happen.
They even added 12gb to our data plan. The supervisor also personally called me the next day to confirm the transaction went smoothly and to be sure I was happy. I have never received that level of customer service from any company. It was truly refreshing.
---------- Post added at 01:13 PM ---------- Previous post was at 01:03 PM ----------
furfmonkey said:
after 6 phone calls (2 on hold hangups by customer service) 2 calls to samsung and one back to finally a person with a brain in their head, verizon is sending my a note 8 and paying my $264 balance on my s7edge i am also getting the 50% off on the note 8 so my monthly will be getting a $20 credit off each month
2 hrs work but worth it
Click to expand...
Click to collapse
They offered me the same deal initially, to pay half the remaining balance on my S7Edge. I said no thank you and called back and started over again with someone else who sent me to a supervisor who paid off my phone in full, all 500 bucks... .
serusaert said:
btw, there are folks buying note 7's for 300-400 on craigslist. apparently, samsung is quietly buying them back. i'm meeting a guy in a place with cameras tomorrow to sell mine for 380.
i kept mine - i said bugger off to all those stupid letters and boxes.
and for all those folks who told me i was wrong for ignoring the harassing letters from verizon/samsung: pffft!
i have been using it as a really cool wifi tablet and now it's become my personal trade-in program for the note 8 i just pre-ordered from best buy.
Click to expand...
Click to collapse
Now that's a shame! I too ignored everybody and kept my Note 7, it takes a full charge thanks to software blocking the charging update that makes it a brick. Also, as predicted, T-Mobile was not able to cut us off if you were paying your bill, so I've had full service this whole time. I, however, won't be selling this to anyone, it's going back to Samsung for a full refund! There is no expiration date on that recall! That's $850.00+ and use of a free phone for a whole year! I'll use an iPhone 5 to get the Note 7 owners discount.
neyenlives said:
I got the deal you wanted, let me give you some advice.
It's about two things. One, don't use chat. Chat is impersonal and doesn't allow you to convey appropriate tone. Two, don't get rude or verbally aggressive. Three, you need a strong account. By that I mean like I have been toting a 250-350 monthly bill with Verizon for over 8 years with a good payment history as well.
After a good hour on the phone, and being told multiple times that I would have to pay off the 500 bucks still owed on the S7Edge I never wanted... and politely explaining that I needed someone to speak to that can work outside the usual box of rules they work within.... I finally got transferred to a supervisor who looked at the account, and said okay, I can make this right. He forced the contract as paid in full which pushed that 500 bucks onto my bill, then immediately went in and issued a credit for the same amount. This made my S7Edge paid for in full so I could not only upgrade early but get the same promotion as every Joe off the street that never went through 5 phones during the Note 7 fiasco. So I got it had price still like everyone else. It will be here tomorrow.
That was the kicker I think. I simply explained that if they had A. returned my old paid for Nexus 6 to me (which they said they couldn't do) or if I had the Note 7 still (which had the annual upgrade available), they would have exchanged it for a Note 8 right away no questions asked. So I simply said, I just wanted them to honor the annual upgrade I was entitled to beginning August 2016 when I agreed to purchase the preordered Note 7. They didn't have to pay off the 500 bucks on the S7Edge. But I promise you my approach combined with my logic and my account strength made it happen.
They even added 12gb to our data plan. The supervisor also personally called me the next day to confirm the transaction went smoothly and to be sure I was happy. I have never received that level of customer service from any company. It was truly refreshing.
---------- Post added at 01:13 PM ---------- Previous post was at 01:03 PM ----------
They offered me the same deal initially, to pay half the remaining balance on my S7Edge. I said no thank you and called back and started over again with someone else who sent me to a supervisor who paid off my phone in full, all 500 bucks... .
Click to expand...
Click to collapse
After this I waited until the next day an called. I told the nice young lady what the situation was and she put me on hold. She came back and told me that I would still have to pay off the phone. I told her that would not be financially feasible because I owed $586 on that phone and I pay $521 a month on my bill every month (Have Me. my mom, my son and my wife on my account plus a few other devices). I told her that if I would be required to do that then I would explore my options of going to another company and having them pay off all of my stuff and then I would only have to worry about getting the phone. She put me on hold again for about 7 minutes and when she came back she told me that they were going to pay off the remainder of my phone. Problem solved.