XZ1 and bluetooth - Sony Xperia XZ1 Questions & Answers

How is bluetooth doing?
I preordered it a couple of weeks ago but I am a little bit worried about. I still can withdraw the order.
I have Sony's SBH54, Bose QC35 and a Peugeot 2008 car stereo, just to explain the case.
Thanks for the help.

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Bhonder said:
How is bluetooth doing?
I preordered it a couple of weeks ago but I am a little bit worried about. I still can withdraw the order.
I have Sony's SBH54, Bose QC35 and a Peugeot 2008 car stereo, just to explain the case.
Thanks for the help.
Click to expand...
Click to collapse
Has anyone said there is issues with Bluetooth? I don't have Bluetooth in my car anymore but I had issues sending some files
Sent from my Sony Xperia XZ1 using XDA Labs

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It has been reported by one fellow on the Sony's forum but he was the only one. He talked about car stereo on a bmw x1.
Curiously, symptoms was similar to the nexus' oreo Bluetooth problem.
I suggested him to get in touch with the car dealer but when I found the nexus thread I became a little bit worried: I have to drive a lot for commuting and I need noise cancellation at work, hence car stereo and qc35.

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I had a Z5 and recently bought the XZ1. I use bluetooth on my car stereo on a daily basis and never had issues with the Z5.
The XZ1 however, is a hit and miss. It would connect fine but sometimes it either won't display media information or I won't be able to use media controls on my car stereo. Most of the time it would work just fine.

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A solution which worked has been setting AVCRP to version 1.4 by developer options under the Bluetooth section.
QC35 are still to be tested because they've been sent to service, but car stereo and Sony SBH54 are fine.
I've already reported the solution to Sony's tech support.

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XZ1 compact here.
No problems with my QC35, also no problem with my old car's bluetooth handsfree system (2005).

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4rz0 said:
XZ1 compact here.
No problems with my QC35, also no problem with my old car's bluetooth handsfree system (2005).
Click to expand...
Click to collapse
Old things used to be built better.
Thanks for the QC35 check.

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I have noticed delays connecting initially to devices but fine after. I have noticed connection issues though with the new "near bluetooth" protocol. I can't connect to a Roomba Braava Jet at all.
Just found this, trying to test as we speak.
https://talk.sonymobile.com/t5/Xperia-XZ1/Streaming-Bluetooth-audio-in-car/td-p/1264728/page/2

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I have no problems using my xz1 with my srs-x11 and my peugeot 208 Bluetooth system. Mine works fine

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XZ1 Compact Bluetooth complete failure
I have issues with all Bluetooth devices I regularly used with my previous phone. That includes a few portable bluetooth speakers like Ion Plunge or Philips PixelPop (connects but music does not play, hit or miss, had to forget and reconnect the devices manually almost every time), 3 different brand car bluetooth handsfrees including Volkswagen Go! bluetooth system, Opel Vauxhall integrated bluetooth, Renault Traffic integrated bluetooth. On car bluetooth either information is not displayed on the screen or device cannot be controlled from the car controls, sometimes when autoconnected to Volkswagen Go I see mute sign on the screen when my phone is not muted and music supposed to be playing. So much frustration considering that I got used to not having any issues with my old iPhone that I personally hated for many other reasons.

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In case you guys haven't seen yet, there's various fixes coming with android's november update that should address most, if not all of those issues.
EDIT: I stand corrected, the mentioned updates are for the Nexus/Pixel devices, though I'm sure they'll be integrated into the Xperia device's software as well eventually.

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I don't know where to put this, but this is the first thread that shows up on Google so I'll put it here.
I have had nothing but issues pairing my phone to the radio on my Hyundai Elantra. The headunit would report that it pairs successfully, but my XZ1 compact would never actually connect. Eventually "ELANTRA" would appear in my phone and the only Bluetooth feature available is Contact Sharing.
A few weeks ago some random method of me pairing and unpairing got it to work and I left it alone. I recently had to wipe my phone and start over, so I had to figure out how to pair this stupid thing again. I took note of what I did so I could share for others (and for myself when I have to wipe my phone in the future).
Delete all stored devices on your phone and headunit, and then go through the pairing process again. At the moment you successfully type in the Bluetooth pin code and hit pair, kill the power to the headunit. In my case, the radio lady was in the middle of saying "pairing complete" when I turned the key off.
The phone should switch from "Pairing" to "connecting", at which point you can turn the key back on. It should finish pairing and connect.
Hopefully this helps someone

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I have a plantronics BT headset paired to my XZ1 compact and it kept disconnecting and reconnecting the next second. Sometimes the BT would show that is is connected but when i make a call, it isn't connected to the BT headset. I emailed support and follow their instructions below and still have the same problem, anybody experiencing the same? Hope there is a solution to fix this problem soon.
Thank you for contacting the Sony Xperia support centre.
With regards to your query, kindly be advised to switch your phone to the safe mode, under the safe mode, please reset your Plantronics BT earphone and pair with the phone again.
If the device performance improves in safe mode, it’s likely that one or more downloaded applications are affecting the device negatively. You can exit safe mode and restart the device to uninstall the application or applications you suspect are causing the problem. If the problem is recent and you’re not sure which application is causing the problem, you can start by uninstalling the most recently downloaded application.
To enable Safe mode
1. While the phone is on, press and hold down the power key.
2. In the pop up window, touch and hold Power off until the Reboot to safe mode message appears.
3. Tap OK to reboot in safe mode.
To exit Safe mode
• When in Safe mode, restart the phone.
If the issue still persist under the safe mode, kindly be advised to perform a software repair by using the Xperia Companion.
To do this, you will need to install Xperia Companion from the Sony Xperia website. Please perform a backup first if your phone is able to on. Please follow the steps below to do this:
1. Go to http://www.sonymobile.com/global-en/
2. Select Support
3.Click on Xperia companion
4.Look for " connect to your computer
5.Click on" Download for windows "
System requirements:
• Broadband connection
• Intel Pentium 4 or equivalent AMD processor
• 5 GB free hard disk space
• 2 GB RAM
• 1 available USB 2.0 or USB 3.0 port and USB cable
• Microsoft Windows 7, Windows 8(8.1 or Windows 10
• OSX 10.8 (Mountain Lion) or above
Note! There will be no support for Windows XP or Vista
To do a Backup, click on the "Backup" icon and follow the steps accordingly.
1) Click Backup to start
2) Xperia Companion will prompt you to name a new backup set. If an existing backup is available the data will added to the existing backup set. Click OK, to save the file name
3) Xperia Companion is able to backup personal data and media. Click the arrow to expand the My Data selection. Click Next to start the backup.
My data – Contacts & Call log, Calendar, Text messages and Others
Camera – Photos and Videos
Music – Music
4) Xperia Companion will request a password to be set for the backup files. This is optional unless the device is encrypted. If encrypted this will be mandatory. Click Next to progress.
5) Once the application has complied a backup the progress will automatically move onto the next window. Xperia Companion will notify that the backup has been successful. Click to Done to complete the process.
To do a Software Repair, just click on the "Software Repair" icon and follow the steps accordingly.
1) Click Software Repair to start
2) Xperia Companion will advise of Google Theft Protection risks. You must acknowledge that you know your details before process to the next step. Tick Yes to progress and then click Next.
3) You will be warned that all your local stored data will be removed. Tick I understand follow by clicking Next to progress.
4) Xperia Companion will download the Update Engine application. This application will run in background and you will not see the service. The service will progress automatically. The progress will vary depending on internet speeds. Once the Update Engine has been installed, you will be requested to connect your device. You must follow the steps for Xperia Companion to detect the device.
5) When the device has been detected the application will automatically move to the next step. Click Next to progress. When the repair has been completed, Xperia Companion will progress and confirm a successful repair. Click Done to complete the process.
Thank you for contacting the Sony Xperia support centre.
With regards to your query, we suggest you to forget the Bluetooth pairing and clear data of the Bluetooth app by going Settings > Apps & notification > Apps info > tap on 3 vertical dots on top right hand corner > Show system > Bluetooth > Force stop > OK > Storage > Clear cache and clear data and try again.
If problem persists, we suggest you to try reset network settings and try again and monitor it.
To clear all connection data
1. Find and tap Settings > Network & Internet.
2. Tap the menu button (three vertical dots) > Network settings reset > RESET SETTINGS.

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Like the others I also have problem with the Bluetooth after updating to Android 9 on my XZ1.
The problem is on my car Head unit, I can play song thorugh Bluetooth without any problems but when I receive a phone call or make a call although Bluetooth is still turned on but the voice come from the phone and sometimes it switches between the head unit and the phone repeatedly so I have to turn the Bluetooth off and answer the phone. About Bluetooth Avrcp which is on 1.6, some said if you put it on 1.4 might fix the problem but it didn't. And I also checked the avrcp For Android 8 is also on 1.6 and I never had such problems on Android 8. This all happened after updating to 9.
It's been months I'm searching for a solutions and I'd be grateful if someone could help.