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For those of you who've replaced your screens either DIY or via LG warranty replacement...please post how your screen quality and viewing angles compare to the original LCD.
I'll start...
1. On my Current G2, I had a perfect screen. Perfect viewing angles and excellent image quality with no defects
2. Ebay Replacement screen #1 had dead pixels and Mira lines.
3. Ebay replacement screen # 2 had horrible color. Almost black and white
4. Amazon replacement screen has great color & image quality but lesser degree of viewing angles.
It's hard to explain but easy to compare to other G2s and phones when you compare side by side.
After all these screen swaps in the last couple months I've decided to keep this screen and use the phone as is.
How does your replacement screen compare to the original one?
I got LG performed a "total refurbished" when I dropped and shattered my screen.
It came back and looked like new, no difference to the original.
After a shattered screen i got it replaced.two months waoting time.now have jdi panel but brightness is very low and have lots of screen bleed around the edges.the repairman did not do a good job but the panel itself is of lower quality.color and contrast ok but luminosity is about 70%of the original...not happy but no money for yet another panel...
Conclusion:dont drop the phone...
After having touch screen issues on my phone (no-touch zone, ghost touches), I bought a replacement screen for my D800 off eBay.
Got it replaced and so far, the quality (colours, brightness, touch accuracy) is very good. I'd say the screen is slightly more yellow than my original screen but it's by no means an issue.
The screen I got for my "new" Z3, is full of problems. It has press marks(areas on the screen which appear brighter/whiter) and the screen "flickers" on high brightness. My friend can't see it well, but I can very clearly see the screen going bright->dark->bright->dark slightly and very quickly.
Dropped mine and got it replaced at a cheap place in Bangkok.
Colours are the same, viewing angles are not as good, but
those doesn't matter to me.
Been 2 months dropped phone again, screen shattert again...
Biggest supprise: Touch is still working perfectly! Seems like the cheap replacement screen doesn't have the NoGap technology like the original ones haha. Seems like win win to me!
laboratik said:
After a shattered screen i got it replaced.two months waoting time.now have jdi panel but brightness is very low and have lots of screen bleed around the edges.the repairman did not do a good job but the panel itself is of lower quality.color and contrast ok but luminosity is about 70%of the original...not happy but no money for yet another panel...
Conclusion:dont drop the phone...
Click to expand...
Click to collapse
Thanks for the responses guys and sorry to hear about your screens.
Made a new poll. Please participate.
I'm trying to make a case that there are different versions of LCD panels made by different manufacturers.
They don't advertise which is which but we're starting to notice now that we're having out screens replaced.
I replaced my LG D800 screen with one from Amazon and the colors are slightly darker but other than that no big deal. I didn't do a good job with the replacement so there is definite light bleed on the edges and after four months of using it im getting ghost touches if I press on the lower portion of the screen. Don't think it's quite worth the $80 replacement to try again and get it right, just something I'll deal with until a new phone comes out and I can get it replaced all together.
Similar experience to laboratik except the repair was done at LG so the workmanship is good. But it is jdi panel and darker than the original.
Thank you guys for the responses. This thread should be helpful to others in our same situation.
The sad fact is that the market is flooded with aftermarket screens made by who knows.
Just compared my screen with the S6 Edge and have to say I'm very impressed with the image and color on this replacement screen however that's where the buck stops.
The reduced viewing angles are tolerable at best. I'd hate to remove this replacement screen send it back all over again...roll, dice pray I get a perfect match but unless I'm removing it from a G2 myself I'm starting to believe it's not likely it'll happen.
Check out this review on Amazon re: the screen I have.
This guy nails my current situation
http://www.amazon.com/gp/aw/review/..._dp_cr?cursor=3&qid=1428191059&sort=rd&sr=8-1
tiguy99 said:
For those of you who've replaced your screens either DIY or via LG warranty replacement...please post how your screen quality and viewing angles compare to the original LCD.
I'll start...
1. On my Current G2, I had a perfect screen. Perfect viewing angles and excellent image quality with no defects
2. Ebay Replacement screen #1 had dead pixels and Mira lines.
3. Ebay replacement screen # 2 had horrible color. Almost black and white
4. Amazon replacement screen has great color & image quality but lesser degree of viewing angles.
It's hard to explain but easy to compare to other G2s and phones when you compare side by side.
After all these screen swaps in the last couple months I've decided to keep this screen and use the phone as is.
How does your replacement screen compare to the original one?
Click to expand...
Click to collapse
I got a few of them from eBay, I can link you the buyer if you want, I've sold them and they are close to OEM, they only have one MAJOR flaw, they are thicker. While you'd think this wouldn't be an issue, they are thick enough to not be able to slip into most cases, so it's annoying.
http://www.ebay.com/usr/wholesaleblimited?_trksid=p2053788.m1543.l2754
That's the ebay seller I use for replacement parts.
So far the screens have been OEM quality( G2, GPro, AHD) I've bought a few from there, and they all have great quality, except for the thickness, they all seem to be thicker, this is probably due to it not being real gorilla glass, and just a knock off lol.
it looks like my replacement screen for LG service center has slightly lower sunlight legibility than original,
I dont know which panel is this, but brightness is reduced
sameerm02 said:
it looks like my replacement screen for LG service center has slightly lower sunlight legibility than original,
I dont know which panel is this, but brightness is reduced
Click to expand...
Click to collapse
After removing the Amazon screen and reinstalling the original one, I notice the Amazon one has slightly higher ppi/contrast with a smoother looking picture....WTH
Now if I can have that with the original screen's viewing angles I'd be golden....
Oh well....time to pack it back and return it back...will report back shortly
sjk971005 said:
After having touch screen issues on my phone (no-touch zone, ghost touches), I bought a replacement screen for my D800 off eBay.
Got it replaced and so far, the quality (colours, brightness, touch accuracy) is very good. I'd say the screen is slightly more yellow than my original screen but it's by no means an issue.
The screen I got for my "new" Z3, is full of problems. It has press marks(areas on the screen which appear brighter/whiter) and the screen "flickers" on high brightness. My friend can't see it well, but I can very clearly see the screen going bright->dark->bright->dark slightly and very quickly.
Click to expand...
Click to collapse
strange, that happens to me also, totally stock phone, no replacements at all
sent from the grey stuff inside my skull
Silentwidow said:
I got a few of them from eBay, I can link you the buyer if you want, I've sold them and they are close to OEM, they only have one MAJOR flaw, they are thicker. While you'd think this wouldn't be an issue, they are thick enough to not be able to slip into most cases, so it's annoying.
That's the ebay seller I use for replacement parts.
So far the screens have been OEM quality( G2, GPro, AHD) I've bought a few from there, and they all have great quality, except for the thickness, they all seem to be thicker, this is probably due to it not being real gorilla glass, and just a knock off lol.
Click to expand...
Click to collapse
I bougth several screens from that seller... but with frame... i have not noticed about the "thicker".
But, is not just knock off, my screens has knock on... I think you have to run the "update touch menu" in service menu...
Hye guys. Im sorry if im in the wrong thread. Right now im in need for lg g2 d802 lcd full assembly replacement but im in tight budget right now. I can afford max for 60 bucks. ( im still depressed about losing my job though lol ) I've found several replacement at ebay from China that is under my budget but im in doubt if it is quality enough to be acceptable to be use in this great phone? I've heard about "crazy touch" issue too so im afraid if im not lucky enough to get one of those. Anyone here have experienced with these full lcd assembly from ebay? I would like to know if all those claim are true or not.
Anyway this is one im talking about - http://www.ebay.com.my/itm/301568732266?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649
kopter36 said:
Hye guys. Im sorry if im in the wrong thread. Right now im in need for lg g2 d802 lcd full assembly replacement but im in tight budget right now. I can afford max for 60 bucks. ( im still depressed about losing my job though lol ) I've found several replacement at ebay from China that is under my budget but im in doubt if it is quality enough to be acceptable to be use in this great phone? I've heard about "crazy touch" issue too so im afraid if im not lucky enough to get one of those. Anyone here have experienced with these full lcd assembly from ebay? I would like to know if all those claim are true or not.
Anyway this is one im talking about - http://www.ebay.com.my/itm/301568732266?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649
Click to expand...
Click to collapse
That one almost certainly looks like it will be a low quality replacement you will be unhappy with.
My personal opinion, if you want a full frame screen replacement....at least get one with the LG logo.
Saw one on ebay for 59.00 last night. The seller claimed to test them before they ship.
Http://www.ebay.com/itm/181670823997?_trksid=p2055119.m1438.l2649&ssPageName=STRK:MEBIDX:IT
Not sure which model you have but make sure you confirm with the seller before you bid
i have ordered my replacement screen with frame from etradesupply.com should be reaching me in 5 days time.. Will report back. Got it for $60.
tiguy99 said:
That one almost certainly looks like it will be a low quality replacement you will be unhappy with.
My personal opinion, if you want a full frame screen replacement....at least get one with the LG logo.
Saw one on ebay for 59.00 last night. The seller claimed to test them before they ship.
Http://www.ebay.com/itm/181670823997?_trksid=p2055119.m1438.l2649&ssPageName=STRK:MEBIDX:IT
Not sure which model you have but make sure you confirm with the seller before you bid
Click to expand...
Click to collapse
That one looks legit to me but i need to ask the seller first. Its going to be so many question from me. Lol.
Btw my phone model is D802.
somberi said:
i have ordered my replacement screen with frame from etradesupply.com should be reaching me in 5 days time.. Will report back. Got it for $60.
Click to expand...
Click to collapse
Once you got it could you reviewed it here? I might order from etradesupply .com too.
kopter36 said:
That one looks legit to me but i need to ask the seller first. Its going to be so many question from me. Lol.
Btw my phone model is D802.
Once you got it could you reviewed it here? I might order from etradesupply .com too.
Click to expand...
Click to collapse
My shipment status says expected delivery Wed, Apr 15. Hope there are no more delays. Will keep the thread posted on how the screen performs.
Mine got a cracked screen , so I bought a brandnew one on ebay to change it . Upon changing , everything works and looks fine under naked eyes . However, viewing the screen under the sunglasses is different story . The screen becomes so dark blue-ish that you barely read/see anything . I attached a few pix taken thru the sunglasses vs LG G3 .
Btw, did anyone change the screen before and got good result could give me a link to the seller ?
So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!
I dunno.. have you tried returning the phone and getting a replacement?
I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.
g.buyukliev said:
So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!
Click to expand...
Click to collapse
i am on same boat with you so i fully understand your upset. I am having here S8+ plus running nougat and S9+ running Oreo. When I watching youtube and each devices and video enhancer kicks in, the white point on S8+ much better than S9+ (so yellow). Samsung did change white value of video enhancer on Oreo make the screen yellowish. Both device are in adaptive mode with red and green at its minimum. Comparing the white point when doing web browsing, I have to say they are all the same kind of screen (same brightness nits at manual max, not much pure white like iphone screen). I hate how samsung did lied to me about 20% brighter screen on s9+. so ****ing tricky advertisement
---------- Post added at 07:39 AM ---------- Previous post was at 07:38 AM ----------
yuppicide said:
I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.
Click to expand...
Click to collapse
I also have the LG V20 and I have to say V20 has better screen color and brightness even though its resolution and sharpness is not good at S9+
so did you ever manage to get it fixed? did you go for the 7th device?
I sent back an Mate 20 Pro because (with LG screen) I had intermittent data disconnection issues. I had no gluegate screen issues, the screen was fine. The replacement device has a BOE screen. In comparison to the LG screen, after a few days here are my observations:
- The screen has a greenish tint (not gluegate) when viewed from the side. View the screen at about 45 degree angle (left, right, top, bottom etc.) and the color changes.
- Brightness: the BOE screen I have seems less bright than the LG one.
- The screen also seems less sharp than the previous LG, I would describe it as a bit "grainy" or "noisy", not the pin sharp display you would expect at this resolution
- Low brightness: when the brightness slider is low (10% brightness or less), the grey text breaks up on a black background when scrolling. Here is how to reproduce the issue.
1. Go to Settings and select the BLACK background mode. All text is white or grey and the background is black.
2. Set the brightness slider to minimum
3. Select a submenu in settings (e.g. Battery) then go to a dark room (with brightness at minimum)
4. Scroll slowly up and down the screen in the Battery (or some other) settings menu
5. On my screen the light (white and grey) text breaks up into green/magenta components. When the scrolling stops the text is white again. It's like the screen can not keep up with the scrolling, can not refresh the pixels fast enough so the white text breaks up into various colours.
Anyone has experienced this issue on either an LG or BOE screen? Any feedback is welcome.
I am not pixel peeking. I noticed this behaviour while adjusting some of my settings on the new phone. I did not see this at the LG screen. Because my old phone has been taken back by the courier I can't do any parallel comparisons.
This screen is a BOE screen, serial number 18B08. on the latest 122 software version. Based on my subjective observation the LG screen was brighter and did not notice these low light issues (however I was not looking for it in all fairness). Update: now on 146 software update.
Any feedback is appreciated.
===============================
Update (9 Dec 2018)
I went to a local store and took some comparison pictures / videos between store units and my BOE screen Mate 20 Pro. See them below. All videos taken at MAXIMUM screen brightness on white background to compare the quality (max brightness and colour shift) of both screens.
Here are links to 2 Youtube sample videos:
https://youtu.be/t_BSsJi0f1o - My unit vs a O2 store demo unit
https://www.youtube.com/watch?v=AUPe-z5ArfI - My unit vs a Three store demo unit (verified with LG screen)
Some images also attached.
The green 99% of people report on LG displays is in completely unnatural conditions that would never occur in real life use. They use a grey background, turn the brightness down to 1 and see a tinted glow coming out of the curved part of the OLED display that isn't even part of the actual display area.
The fact that the BOE display is not as bright and smooth as the LG display has been reported by many owners and is also likely the reason there is less light bleed coming out of the curved edges when people use the same unnatural conditions--the BOE screen is natively less bright and powerful at every light level including 1. If you research exactly how AMOLED displays generate color you will understand what I am referring to.
Even though the LG display actually seems to be far superior to the BOE display in normal everyday use with better colors, contrast and pixel response Huawei will probably be using the inferior BOE displays going forward because of the hysteria of some users that believed the LG display was defective.
As far as I know the curved OLED display was used on the iPhone X but not on any Android phone before the Mate 20 Pro so doing the same unnatural display test with the curved Amoled on the Mate 20 Pro and the non-curved Amoled of any other Android phone is obviously not going to yield the same results. The light bleed only manifests where the curve in the Amoled is.
Huawei said this was normal but some people loudly insisted that it wasn't so now going forward everybody is going to get the markedly inferior BOE display.
AMOLED displays do degrade over time so it would be interesting to compare how the LG and BOE displays each hold up but since people are only interested in the newest phones that comparison probably won't happen.
Wow dude, you don't know what you are talking about...
The green is totally defective and can be seen in many normal conditions!
The fact that it's emphasized by grey screen doesn't mean it cannot be seen.
I now have a BOE screen and cannot be happier, colors look excellent compared with my Galaxy S9+
LG green screen was crap. And I'm not biased towards LG, I have a very nice OLED 4K tv at home.
jhs39 said:
The green 99% of people report on LG displays is in completely unnatural conditions that would never occur in real life use. They use a grey background, turn the brightness down to 1 and see a tinted glow coming out of the curved part of the OLED display that isn't even part of the actual display area.
The fact that the BOE display is not as bright and smooth as the LG display has been reported by many owners and is also likely the reason there is less light bleed coming out of the curved edges when people use the same unnatural conditions--the BOE screen is natively less bright and powerful at every light level including 1. If you research exactly how AMOLED displays generate color you will understand what I am referring to.
Even though the LG display actually seems to be far superior to the BOE display in normal everyday use with better colors, contrast and pixel response Huawei will probably be using the inferior BOE displays going forward because of the hysteria of some users that believed the LG display was defective.
As far as I know the curved OLED display was used on the iPhone X but not on any Android phone before the Mate 20 Pro so doing the same unnatural display test with the curved Amoled on the Mate 20 Pro and the non-curved Amoled of any other Android phone is obviously not going to yield the same results. The light bleed only manifests where the curve in the Amoled is.
Huawei said this was normal but some people loudly insisted that it wasn't so now going forward everybody is going to get the markedly inferior BOE display.
AMOLED displays do degrade over time so it would be interesting to compare how the LG and BOE displays each hold up but since people are only interested in the newest phones that comparison probably won't happen.
Click to expand...
Click to collapse
Hello,
Thank you for the elaborate answer.
I don't have a problem with the unevenness of light or bleeding but lower brightness and grainier screen are not OK in my opinion. When I first opened up the first unit with the LG screen, it struck me how better it was than my SONY Xperia XZ Premium's screen, both in terms of perceived sharpness and luminosity. As a first impression.
The BOE screen however, shows much grayer and overall of inferior quality in comparison to the Sony. Might have an inferior screen on this Mate 20 Pro, I don't know, that's why I was asking for feedback.
For this price and being a flagship device having only an "acceptable" quality screen is not acceptable. Having so many posts online and cases of green screens it's a good possibility that there is something ongoing with these screens.
jhs39 said:
The green 99% of people report on LG displays is in completely unnatural conditions that would never occur in real life use. They use a grey background, turn the brightness down to 1 and see a tinted glow coming out of the curved part of the OLED display that isn't even part of the actual display area.
The fact that the BOE display is not as bright and smooth as the LG display has been reported by many owners and is also likely the reason there is less light bleed coming out of the curved edges when people use the same unnatural conditions--the BOE screen is natively less bright and powerful at every light level including 1. If you research exactly how AMOLED displays generate color you will understand what I am referring to.
Even though the LG display actually seems to be far superior to the BOE display in normal everyday use with better colors, contrast and pixel response Huawei will probably be using the inferior BOE displays going forward because of the hysteria of some users that believed the LG display was defective.
As far as I know the curved OLED display was used on the iPhone X but not on any Android phone before the Mate 20 Pro so doing the same unnatural display test with the curved Amoled on the Mate 20 Pro and the non-curved Amoled of any other Android phone is obviously not going to yield the same results. The light bleed only manifests where the curve in the Amoled is.
Huawei said this was normal but some people loudly insisted that it wasn't so now going forward everybody is going to get the markedly inferior BOE display.
AMOLED displays do degrade over time so it would be interesting to compare how the LG and BOE displays each hold up but since people are only interested in the newest phones that comparison probably won't happen.
Click to expand...
Click to collapse
Funny, I was sitting in a dark room with the screen set to grey and on the lowest setting and I was thinking, what the **** am I doing??? When would actually be doing this?? Probably never. I think some people are looking so hard for something that they are starting to see things.
I'm not doubting the there probably are some faulty screens out there, I had one right at the start too. But I've had an LG screen for a while now and it kinda looks green round the edges in that unnatural way of grey screen and low light. But I find it 10 time better than the grey washed out screen of the BOE. I had to turn the BOE screen brightness right up if I wanted to read in bed and the auto brightness was unresponsive.
Normal everyday use of the LG screen is 10 time better and the colours are just more vivid. I think I'm going to stick with LG
I found myself on Spotify with a really distracting green uneven smear all over my screen.... That wasn't a unnatural situation.
jhs39 said:
The green 99% of people report on LG displays is in completely unnatural conditions that would never occur in real life use. They use a grey background, turn the brightness down to 1 and see a tinted glow coming out of the curved part of the OLED display that isn't even part of the actual display area.
The fact that the BOE display is not as bright and smooth as the LG display has been reported by many owners and is also likely the reason there is less light bleed coming out of the curved edges when people use the same unnatural conditions--the BOE screen is natively less bright and powerful at every light level including 1. If you research exactly how AMOLED displays generate color you will understand what I am referring to.
Even though the LG display actually seems to be far superior to the BOE display in normal everyday use with better colors, contrast and pixel response Huawei will probably be using the inferior BOE displays going forward because of the hysteria of some users that believed the LG display was defective.
As far as I know the curved OLED display was used on the iPhone X but not on any Android phone before the Mate 20 Pro so doing the same unnatural display test with the curved Amoled on the Mate 20 Pro and the non-curved Amoled of any other Android phone is obviously not going to yield the same results. The light bleed only manifests where the curve in the Amoled is.
Huawei said this was normal but some people loudly insisted that it wasn't so now going forward everybody is going to get the markedly inferior BOE display.
AMOLED displays do degrade over time so it would be interesting to compare how the LG and BOE displays each hold up but since people are only interested in the newest phones that comparison probably won't happen.
Click to expand...
Click to collapse
biggest pile of rubbish ive ever read in the nicest way possible. to dismiss other peoples experiences just because you havent seen it is rubbish. my friend used my phone in the car at night ( i was using it for sat nav, is that normal enough?) they went on the spotify app to change the song then asked me why is the bottom half of my screen green. if thats not an unusual use case then no one can use their phones at night?
---------- Post added at 02:14 AM ---------- Previous post was at 02:09 AM ----------
beta199 said:
I sent back an Mate 20 Pro because (with LG screen) I had intermittent data disconnection issues. I had no gluegate screen issues, the screen was fine. The replacement device has a BOE screen. In comparison to the LG screen, after a day here are my observations:
- The screen has a greenish tint (not gluegate) when viewed from the side. View the screen at about 45 degree angle (left, right, top, bottom etc.) and the color changes.
- Brightness: the BOE screen I have seems less bright than the LG one.
- The screen also seems less sharp than the previous LG, I would describe it as a bit "grainy" or "noisy", not the pin sharp display you would expect at this resolution
- Low brightness: when the brightness slider is low (10% brightness or less), the grey text breaks up on a black background when scrolling. Here is how to reproduce the issue.
1. Go to Settings and select the BLACK background mode. All text is white or grey and the background is black.
2. Set the brightness slider to minimum
3. Select a submenu in settings (e.g. Battery) then go to a dark room (with brightness at minimum)
4. Scroll slowly up and down the screen in the Battery (or some other) settings menu
5. On my screen the light (white and grey) text breaks up into green/magenta components. When the scrolling stops the text is white again. It's like the screen can not keep up with the scrolling, can not refresh the pixels fast enough so the white text breaks up into various colours.
Anyone has experienced this issue on either an LG or BOE screen? Any feedback is welcome.
I am not pixel peeking. I noticed this behaviour while adjusting some of my settings on the new phone. I did not see this at the LG screen. Because my old phone has been taken back by the courier I can't do any parallel comparisons.
This screen is a BOE screen, serial number 18B08. on the latest 122 software version. Based on my subjective observation the LG screen was brighter and did not notice these low light issues (however I was not looking for it in all fairness).
Any feedback is appreciated.
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Click to collapse
inn regards to this. the BOE screen seems to be less vivid if you had the LG phone before. however i had my S8 on standard or SRGB mode. (maybe it was called basic i cant remember) and to me the colours look fine. i cant say it looks less 'smooth' not sure what that means either and i think you hit the nail on the head. when you start to pixel peep youll see many flaws. even if they arent really there. if you look at the LG display as hard as you have looked at teh BOE, maybe you would have found something else. I know the whole display thing is annoying for the price but i took into account selling my s8 and selling the WAtch GT (which i am using at starting to like) into the price
I think low brightness usage of a screen is a valid scenario which should work properly without green issues. I am occasionally reading ebooks in the dark, at minimum or close to minimum brightness. I had a number of smart phones and they all worked fine with a pretty uniform screen. I am not looking for perfection, but low light performance is a valid usage scenario where smartphone screen have to deliver - especially top tier, expensive flagship models.
I have the LG screen and apart from the greenish tint on the curved sides when viewed in a dark room with grey background (low brightness), I really have no issues during the day when there is normal lighting. I've read several forums with other phone manufactures where this complaint seems to be common, clearly Huawei could have done better QC. For me at least this nuisance isn't enough to return the phone.
Hi The LG is very bad, did you see the anandtech review of the Mate 20 Pro
https://www.anandtech.com/show/13503/the-mate-20-mate-20-pro-review/7
enrique71 said:
I have the LG screen and apart from the greenish tint on the curved sides when viewed in a dark room with grey background (low brightness), I really have no issues during the day when there is normal lighting. I've read several forums with other phone manufactures where this complaint seems to be common, clearly Huawei could have done better QC. For me at least this nuisance isn't enough to return the phone.
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Click to collapse
That makes sense. For me the overall brightness and sharpness is important as I am doing a lot of work outside surveying buildings. This is what I am apparently seeing in my BOE screen, the screen seems to be greyer and less bright than the LG one. But again, it might be an issue with my screen only - that's why I am looking for others' feedback.
uso said:
Hi The LG is very bad, did you see the anandtech review of the Mate 20 Pro
https://www.anandtech.com/show/13503/the-mate-20-mate-20-pro-review/7
Click to expand...
Click to collapse
Thanks for sharing this review - it's so comprehensive and technical, without being too technical (if that makes sense).
On my 3rd phone with this being first BOE screen.
1st LG screen was utter crap, by the 2nd week at 50% brightness you could see the green around the edges on youtube videos etc... ( I would count that as most peoples use of a phone?)
2nd was much better but was still noticeable while using dark theme and dark backgrounds, which I do a lot. Main issue was I didn't want to wait for it to get worse like the first one.
3rd BOE - Much better screen. It is slightly less vivid but still plenty nice enough for me. Sharpness I have it set to FHD all the time and haven't noticed any issues at all. Only thing I did notice is there is a slight green tint viewed at certain angle, but pretty extreme angle which is unrealistic so doesn't bother me.
I don't think this is an issue that's specific to LG or BOE screens because I had this on my 2nd LG device. I thought it was because I was using YouTube vanced but obviously not. These screens are garbage.
I think OLED screens all have the problem to a certain degree. Just some are worse than others.
https://discussions.apple.com/thread/8146389
whoops1234 said:
Funny, I was sitting in a dark room with the screen set to grey and on the lowest setting and I was thinking, what the **** am I doing??? When would actually be doing this?? Probably never. I think some people are looking so hard for something that they are starting to see things.
I'm not doubting the there probably are some faulty screens out there, I had one right at the start too. But I've had an LG screen for a while now and it kinda looks green round the edges in that unnatural way of grey screen and low light. But I find it 10 time better than the grey washed out screen of the BOE. I had to turn the BOE screen brightness right up if I wanted to read in bed and the auto brightness was unresponsive.
Normal everyday use of the LG screen is 10 time better and the colours are just more vivid. I think I'm going to stick with LG
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Click to collapse
Sorry but you are dead wrong. This does not remain this way. The LG panel shows the green after a few days even on 50% brightness.
The BOE screen is exactly as bright, clear and sharp as the LG and I know this because I had them side by side.
Don't spread nonsense. LG screen TEN TIMES BETTER? Shame on you.
For your information, Huawei admitted to EE on the phone that all the LG panels were in an early batch, and faulty. Good luck getting help when your LG panel goes bad, and it will.
Jonathan-H said:
Sorry but you are dead wrong. This does not remain this way. The LG panel shows the green after a few days even on 50% brightness.
The BOE screen is exactly as bright, clear and sharp as the LG and I know this because I had them side by side.
Don't spread nonsense. LG screen TEN TIMES BETTER? Shame on you.
For your information, Huawei admitted to EE on the phone that all the LG panels were in an early batch, and faulty. Good luck getting help when your LG panel goes bad, and it will.
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Click to collapse
No need to take that tone. We're all adults here so please don't act like we're back at school. So shame on you!!
It was just my opinion. I have both of them next to each other and there is a difference, I even posted pictures on another thread showing the difference in colour. I'm also not the only person to notice. Plus I've had my LG screen for 3 weeks now and it hasn't got any worse.
I mean jeez all these people getting het up, when it comes down to it, its just a phone.
I have a BOE screen as a replacement for my (slightly) faulty LG screen.
I've had other LG & Samsung OLED (both P-OLED and AM-OLED) screens on phones as well as many LCD screens.
I can honestly say that the BOE screen I now have is at least as bright as *ANY* other OLED screen I've had and pretty much as bright as the SuperBright LCD on my LG G7 Thinq.
The resolution of the BOE screen is also pretty bloody good; certainly no worse than it was on my LG screen'd original Mate 20 Pro.
I don't see any light bleed; only the "usual" colour shift evident on pretty much any OLED screen when viewed at an angle; and for me this phone hardware-wise is now pretty much perfect.
jhs39 said:
The green 99% of people report on LG displays is in completely unnatural conditions that would never occur in real life use. They use a grey background, turn the brightness down to 1 and see a tinted glow coming out of the curved part of the OLED display that isn't even part of the actual display area.
The fact that the BOE display is not as bright and smooth as the LG display has been reported by many owners and is also likely the reason there is less light bleed coming out of the curved edges when people use the same unnatural conditions--the BOE screen is natively less bright and powerful at every light level including 1. If you research exactly how AMOLED displays generate color you will understand what I am referring to.
Even though the LG display actually seems to be far superior to the BOE display in normal everyday use with better colors, contrast and pixel response Huawei will probably be using the inferior BOE displays going forward because of the hysteria of some users that believed the LG display was defective.
As far as I know the curved OLED display was used on the iPhone X but not on any Android phone before the Mate 20 Pro so doing the same unnatural display test with the curved Amoled on the Mate 20 Pro and the non-curved Amoled of any other Android phone is obviously not going to yield the same results. The light bleed only manifests where the curve in the Amoled is.
Huawei said this was normal but some people loudly insisted that it wasn't so now going forward everybody is going to get the markedly inferior BOE display.
AMOLED displays do degrade over time so it would be interesting to compare how the LG and BOE displays each hold up but since people are only interested in the newest phones that comparison probably won't happen.
Click to expand...
Click to collapse
I'm sorry but you made so many mistakes in your assertion. First the LG Display is by no means superior. The BOE display uses the new Synaptics driver that is light years ahead of the Unkown LG driver. I have meanwhile in my family the possibility to test the LG Display directly with my BOE display. The only thing I mentioned was that the colors were a little more vibrant on the LG. After adjusting some parameters my BOE display looked almost identical to the LG. But without the green tint. And your claim the green tint is not that visible under normal circumstances is totally rubbish. On my first mate 20 pro the green was visible under all circumstances. Not from the start, the issue progressed. I must admit Huawei handled my issue very good. I got from the start a very good BOE panel. And believe me if the green tint was anything normal, Huawei would never have exchanged the devices that easy.
My BOE Screen is great, clear, sharp nice and bright. Except for when the Power Genius app kicks in for Gmail, Chrome and Facebook.
I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
I have a BOE Seems really great, nice vibrant colours, whites and Blacks are really good. Only issue I have is if you turn off the adaptive brightness the powergenie dims most Google and Facebook apps. But the last few days I have left the adaptive brightness on auto and it seems to not dim as much. I tend to push the brightness up a little bit though.
Something I have noticed, not related to the screen, is I occasionally hear a little click in the sound, I'm not sure what that is. Unless big brother is activating my microphone. ?
Sent from my HUAWEI LYA-L09 using XDA Labs
I must admit, I do notice the colour issue mostly in Chrome but it doesn't seem to be exclusive to it. Plus the colour banding issue is really bad on mine. For instance, at 1:28 on this video (https:// youtu.be/tO01J-M3g0U) the sky has awful banding and also an actual flickering. I guess I have a bad display. I just wonder if they will see it or just send it back. It's definetly there and anyone used to good screens would see it however my aging parents said there was nothing wrong with it so it isn't obvious to anyone not used to an OLED screen and I imagine they could easily say they see no issues. Ahhhh.
No issues with my BOE screen. If you secretly swapped it with a (good) LG I wouldn't notice.
Sent from my LYA-L29 using Tapatalk
BOE is the best much much better then LG super
boe screens are better imo, this lottery with LG is awful
Cheers guys. I must just have a defect BOE. It definitely doesn't look right at all.
Nem9h88 said:
Cheers guys. I must just have a defect BOE. It definitely doesn't look right at all.
Click to expand...
Click to collapse
That was my BOE mate 20 pro. Build date 18B05.
djBarren said:
That was my BOE mate 20 pro. Build date 18B05.
Click to expand...
Click to collapse
Ooooooh interestingly that is exactly what mine looks like but reversed and guess what... Same build number. Did you get yours replaced with Huawei or a retailer?
Got my BOE 18B23, looks great - you might have a faulty one.
Looks like a faulty BOE screen...I examined mine obsessively within my 2 weeks return period and found no issues. It MIGHT be a bit less bright that LG, but I am comparing it with Youtube videos and Interweb pics, so it's a false call.
Happy so far.
Definitely looks like you have a defective BOE display. I got mine today (18B23) and it's great, at least compared to my old V30 it's much better.
Nem9h88 said:
Ooooooh interestingly that is exactly what mine looks like but reversed and guess what... Same build number. Did you get yours replaced with Huawei or a retailer?
Click to expand...
Click to collapse
I received a refund after an email to the Carphone Warehouse CEO. As the IMEI I had was from Huawei not CPW. The CPW have been absolutely fantastic to me.
I went yesterday hell bent on a pixel 3xl. But I was drawn toward the Mate 20 Pro. After much discussion with the manager I ended up walking out with a Mate 20 Pro, 18B26 and it absolutely perfect. It's what the phone should have been from the get go. Uniform, responsive, fast fingerprint scanner, sharp and vibrant.
djBarren said:
I received a refund after an email to the Carphone Warehouse CEO. As the IMEI I had was from Huawei not CPW. The CPW have been absolutely fantastic to me.
I went yesterday hell bent on a pixel 3xl. But I was drawn toward the Mate 20 Pro. After much discussion with the manager I ended up walking out with a Mate 20 Pro, 18B26 and it absolutely perfect. It's what the phone should have been from the get go. Uniform, responsive, fast fingerprint scanner, sharp and vibrant.
Click to expand...
Click to collapse
Give me this ceo email address, please. Having problems with cpw
lawtq said:
Give me this ceo email address, please. Having problems with cpw
Click to expand...
Click to collapse
I'll DM it to you.
Nem9h88 said:
I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
Click to expand...
Click to collapse
My BOE is perfect. Actually nicer than my Note 9 and Pixel 3. LG was no better.
Nem9h88 said:
I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
Click to expand...
Click to collapse
I have EXACTLY the same problem as you. This is also my 3rd Mate 20 Pro. First was LG, with the green glow issue, that was visible only in dark room with brightness set to minimum and grey background (I am still mad why I returned it, because it was better than BOE) . My second device had a BOE screen with very very bad screen uniformity at low brightness. And now my third Mate has also BOE screen with the same problem as yours. Lower half of the display has a green tint and the upper half has a pink tint. I dont mind if the screen has a tint, because that can be "repaired" by tweaking color temperature. But this is super annoying. When you scroll on sites with white background you can see how it goes from green to pink tint. Otherwise screen is great and therefore I also have a concern about the next device that I might get as a replacement, as this is clearly a lottery now. I am probably going to wait until like a month and then try to get a replacement (I hope they will admit something is wrong with the display) . It is not really affecting the day-to-day usage of the device, it is just my eyes and heart is hurting when looking at the display. Maybe I am just too picky, but I expect from the device which costs 1k€ to be worthy of its price in every department, especially display.
mtvzbnck said:
I have EXACTLY the same problem as you. This is also my 3rd Mate 20 Pro. First was LG, with the green glow issue, that was visible only in dark room with brightness set to minimum and grey background (I am still mad why I returned it, because it was better than BOE) . My second device had a BOE screen with very very bad screen uniformity at low brightness. And now my third Mate has also BOE screen with the same problem as yours. Lower half of the display has a green tint and the upper half has a pink tint. I dont mind if the screen has a tint, because that can be "repaired" by tweaking color temperature. But this is super annoying. When you scroll on sites with white background you can see how it goes from green to pink tint. Otherwise screen is great and therefore I also have a concern about the next device that I might get as a replacement, as this is clearly a lottery now. I am probably going to wait until like a month and then try to get a replacement (I hope they will admit something is wrong with the display) . It is not really affecting the day-to-day usage of the device, it is just my eyes and heart is hurting when looking at the display. Maybe I am just too picky, but I expect from the device which costs 1k€ to be worthy of its price in every department, especially display.
Click to expand...
Click to collapse
This complete echos my device and my sentiments about the whole thing. For the money this device should not have the issues. It is a fact. This is my first Huawei device and I'm almost certain it will now be my last.
I also don't know which device I would buy, instead of Mate 20 Pro. Once you get used to this IR facial recognition, fingerprint scanner becomes almost useless. It works in every conditions and it's sometimes even too fast. I've been using Mate 9 for the last 2 years and it was super fast from the first to the last day. I got used to the EMUI, gestures are awesome! Oh, and I must not forget about the wide angle lens, it's great. I was thinking about the Note 9, the best display, performance wise also very good (not on pair with Kirin 980 though), camera also very good, fingerprint scanner on the back with facial recognition that is significantly slower and on top of that it's still Samsung, which means that it will get very slow in just a year from buying it (it's also almost 100€ more in my country). Another alternative is OnePlus 6T, display is good, performance it's excellent, software is the best right now, the cameras are on pair with the Note 9, but it lacks wireless charging, IP rating, facial recognition depends only on camera (it doesn't work in the dark) and I can't get it from my carrier. Mate 20 Pro is also the King when it comes to the battery life! So from my point of view, there are no real alternatives to the Mate 20 Pro and I really don't know what to do. Part of me wants to get a replacement ASAP (I am scared of that also), but the other part wants to get something else, because this is going nowhere.
I think a lot of the XDA reports about the LG screens being defective were phony and were made to create mischief and discourage people from buying this phone.
When the gluegate reports started coming in on XDA easily 70% were from XDA accounts that were new and were opened specifically to report supposedly defective screens. How could anybody not have found that suspicious?
The supposed screen bleed issue is a joke. People were comparing the folded OLED on the Mate 20 Pro with Samsung phone screens that don't have folded OLED displays. Obviously the results are going to be different because they are not the same kind of displays. It is 100% normal to have bleed on the edges with a folded OLED display and it is also normal for the edges of the display to look lighter when doing the "uniformity test" that people were told proved the displays were defective.
If you go into the display settings it takes less than 10 seconds to make it appear that your screen has "gone hulk" and take a screenshot.
I have a UK Mate 20 Pro that was preordered before launch. It has an LG display from the initial batch that multiple XDA members claim were 100% defective. The display looks great and is not defective in any way.
A few weeks ago I purchased a 256GB global version and planned to upgrade. But that phone had a BOE display that was very inferior to the LG one so I ended up returning it. The BOE screen had washed out colors and was noticibly less bright than the LG display which is the reason people don't see screen bleed at the edges. Pixel response was also slower than the LG display.
A lot of people who participated in a "screen lottery" and kept returning M20P phones until they got one with a BOE display ultimately found that those displays had inferior color and brightness to the LG display.
I'm pretty certain there was nothing wrong with the phone you returned. Unfortunately I have seen 3 M20P phones with BOE displays and all 3 had washed out colors compared to the LG display.