need help about software of my lg g5 h860n - LG G5 Questions & Answers

Whenever i check the software update, it says " your phone is not registered yet" what does it mean

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Hi, i got lg g6 h873 before i could get calld and test messages but after reset i got a message service data blocked. I cant get the apn configuration. I even replace sim card. I already tried the phone information but ibcant turn off radio cause the application is not supported on this device.
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LG G8X 850EMW Update Issues

I recently bought a refurbished LG G8X off of eBay and noticed that I couldn't update the phone past Android 9. OTA would fail and LG Bridge says "cannot check software version" when trying to update and "your phone information cannot be checked" when trying the update error recovery. Checking the software version says "V10c-LAO-COM". Does anyone else with the LM-G850EMW model have this same software version?
same here

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