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OK my Atrix just rebooted 2 times today. This is getting pretty annoying.
I saw few Threads on the forum about reboots already but couldn't find an answer weather or not replacing the phone fixed the issue for people who had it. And thought the pool will be useful to see what the current situation is. Should i replace mine or it is software related and all phones have same issue??
Some of the reboots are can be missed bu user as they happens when phone just idles the good way to check is to: do dial
*#*#4636#*#* and go to "battery Information" -> Time since boot:
If you see that this time is less then what you think it should be(you know when you last rebooted).
On the side note i saw few threads where people where complaining about the battery life, an it might be connected as those reboots do reset the battery timer.
What about an option for something like
Had random reboot issue, didn't do anything about it and haven't had another one
I vote for that one..
Was it completly random, or you where installing something/playing game/using app etc.
Also is it possible that you didn notice it? Mine rebooted atleast 3 times where i found out that it did only after checking service menue (battary information->Time since boot)
i have been using it for 2 weeks and not a single random reboot
Have had mine for a few days and have not seen or felt one random reboot...
dimammx said:
Was it completly random, or you where installing something/playing game/using app etc.
Also is it possible that you didn notice it? Mine rebooted atleast 3 times where i found out that it did only after checking service menue (battary information->Time since boot)
Click to expand...
Click to collapse
It was completely random although I'm sure something was running in the background that made it reboot. I've kept a very close eye on the phone since I got it so this was the only time it happened.
I'll vote once i've had my phone longer than a day lol
Had it since feb 22, no reboots so far. I would change it under warranty.
Sent from my MB860 using XDA App
i exchanged a phone due to a faulty usb port the other day, had it 2 weeks and it just stopped working. never had a random reboot.
got the replacement on sunday, and noticed today as i was putting it into the locker at the gym it rebooted. only time i've noticed.
I'll check some more this weekend, but I did have an issue while in the music player in car dock mode. Music would stop playing, the phone appeared to lock up, then it rebooted itself. Happened a couple times in this situation. I thought it might have been tasker (as that was the last thing I installed). I did a factory reset, loaded up pretty much the same stuff as previous, minus tasker. It did the same thing once. Hasn't done it again. Will know more later this week when I have time to force the issue, if it's going to occur again.
So, this wasn't really random, as it occurred during a specific activity (car dock, music player). Right now, too many variables to pin it down.
My reboots have only occurred during music playing...ive done numerous searches to find a fix to no availe...i'll give it til the end of the week, do a factory reset, see how it does and go from there...what the hell i'll keep it until the 20th and take it back if it still occurs
Interesting, vote break out almost evenly, as half of the voter have reboots and the other half doesn't. Also i thought a lot more people exchanged their phones but looks like most people (including me) with reboots are waiting on some kind of confirmation of what is causing the issue. Is it software or hardware???
Mine rebooted also today while I was using the music player and the last app that I installed was an app killer watchdog lite. this is the first time I've seen it but it might have rebooted by itself without me noticing it
The culprit might be the music player but I wanna make sure if it will happen again during music play
I forgot where I read this but apparently there's supposed to be a fix for this but they weren't sure why it's not being pushed out yet.
I got my Atrix on Friday night and had it reboot several times, before finally freezing, then crashing while running an app. I took it back to AT&T the next day and switched it out for a new one totally free. With the second I have been having no problems at all, so I think it is just a problem with certain, random, handsets rather than a problem for all of the phones.
Atrix random reboot
Have had my Atrix for one week. The first 24 hours it rebooted 2X, the second day it rebooted 6X. I have been reading these and many other posts. Uninstalled Advanced Task Killer and phone stayed alive for a day. Opened the back and double-checked the insertion of the SIM card and it's been up for 44 hours without a reboot. I will be near an AT&T store on Sunday. Think I'll try a new one. I love the phone otherwise.
still haven't experienced any reboots..
Audible's app (version 1.1 from the market) FC's like crazy and finally caused a reboot last night,the first one since buying 10 days ago. There is a beta version of the audible app that is much more stable than their piece o' in the market.
SIM Card
So... After complete insertion of the SIM card I'm up 66 hours now without a reboot. Others should check their SIM card and post if it helps.
I haven't had a single reboot until today; it rebooted twice on me. I've had the phone since Feb 22nd.
The only thing that's changed is that 2-3 days ago my 32GB SD card came in. I'll do what the above poster said (reinsert SD card) and see if that fixes it.
EDIT: Maybe it is due to heat? I've noticed that, since I got my car dock, anytime I remove my Atrix from the car dock (while in the car dock I use Slacker Radio, Navigation, and a car dock application) its always around 58-60C. I have a SetCPU profile where it underclocks after 60C, but still that is extremely hot.
I've had the Photon for a couple days now and have noticed that it will randomly shut off while in my pocket. Also will not power back on without a battery pull.
Other things are random restarts I've been getting quite often.
During some phone calls when you make the phone call, I hear dead air and no ringing, but the other party gets the phone call but also hears dead air. I've fixed with a restart but can get annoying quickly.
Yesterday the phone was almost red hot from being idle in my pocket, only noticed because of the heat increase.
Has anyone had any of these problems or do I have a dud?
The only problem I've experienced had been one random reset while using Dolphin HD. Perhaps a rogue update is killing your battery.
Sent from my MB855 using XDA Premium App
I've had a few of the same problems, my best guess at the moment is there's some bugs to be worked out. As for the random restarts....for me it was caused by an app, it was an HD wallpaper app that was poorly written. Still trying to find a cause for the dead air while calling.
Hmm, haven't had any of these happen. Though this is day 3 of me having it though
Sent from my MB855 using XDA Premium App
naps79 said:
I've had the Photon for a couple days now and have noticed that it will randomly shut off while in my pocket. Also will not power back on without a battery pull.
Other things are random restarts I've been getting quite often.
During some phone calls when you make the phone call, I hear dead air and no ringing, but the other party gets the phone call but also hears dead air. I've fixed with a restart but can get annoying quickly.
Yesterday the phone was almost red hot from being idle in my pocket, only noticed because of the heat increase.
Has anyone had any of these problems or do I have a dud?
Click to expand...
Click to collapse
Been having this problem with my EVO 4G for the past few days. Picked up the Photon last night- no issues (knock on wood).
fordhighlander said:
I've had a few of the same problems, my best guess at the moment is there's some bugs to be worked out. As for the random restarts....for me it was caused by an app, it was an HD wallpaper app that was poorly written. Still trying to find a cause for the dead air while calling.
Click to expand...
Click to collapse
Same issue here with the dead air.. its really annoying!
Sent from my MB855 using XDA Premium App
I'm glad that I'm not the only one having some problems. I'm sure it's a software tweak that probably that needs to be done.
Just an FYI, I had gotten the Photon prior to launch at a Motorola Event. Now when they gave us the phones they said we had to do an update. I did that and it does a factory reset. I'm hoping that if there is an update it won't force a factory reset.
naps79 said:
I've had the Photon for a couple days now and have noticed that it will randomly shut off while in my pocket. Also will not power back on without a battery pull.
Other things are random restarts I've been getting quite often.
During some phone calls when you make the phone call, I hear dead air and no ringing, but the other party gets the phone call but also hears dead air. I've fixed with a restart but can get annoying quickly.
Yesterday the phone was almost red hot from being idle in my pocket, only noticed because of the heat increase.
Has anyone had any of these problems or do I have a dud?
Click to expand...
Click to collapse
Other than the random restarts I've experienced the exact same thing. Phone was red hot, dead air where I can't hear the caller and they can't hear me and the lockups where I had to pull the battery. Have you taken it back or called Sprint? Mine is only a day old so I think I'm just going to return or exchange it. I'm not doing repaired after just a day.
jorjitoc said:
Other than the random restarts I've experienced the exact same thing. Phone was red hot, dead air where I can't hear the caller and they can't hear me and the lockups where I had to pull the battery. Have you taken it back or called Sprint? Mine is only a day old so I think I'm just going to return or exchange it. I'm not doing repaired after just a day.
Click to expand...
Click to collapse
I'm torn I might just take it back to Sprint. I guess I believe it's a software issue instead of hardware. Of course I have no way to verify that yet. Maybe I'll try to root as I have the HD Dock. Hopefully the Devs can figure something out.
Wow, phone sure react different. My son and I both had the 3d. He has never had a problem with his. Mine had lots of fc's, and 1 reboot. Now I have the Photon, and these problems are listed, and I haven't had any. Only had it for 1 day though. Knock on wood.
I posted this info in a different thread. Thought I would sharte here as well too.
http://forum.xda-developers.com/showpost.php?p=16561154&postcount=20
hi, just wondering does anyone found a solution to this ?
i just bough a brand new photon and its been behaving like that.
it doesn't wake when i presss the power button, o i have to do battery pull
and thats annoying.
1 day it can be working 100% normal
and the next day it can turn off by it self like 10 times.
so please any advice on what should i do ?
cause I'm overseas and i don't think returning the phone is an option for me .
thank you.
Yea me to started around the 1st for me.
Unlimited if you can get it.......
Stock, Rooted with Torpedo, and [CWM] Bootstrap Recovery. Rain Drop Mod with Five Pt. Touch. ADWLauncherEX with QQ's Lock Screen.
I fixed my wife's photon
just sharing...
me and my wife bought the motorola photon last year and had a 2-yr contract with sprint...
my phone was great but my wife's phone keeps rebooting...
so after 2 days i decided to root our phones and successfully rooted it...
but still her phone has random reboots..and it got worse after few months...
then i gave up... untill i tried M.O.F rom for locked bootloader (credits goes to mof9336)
http://forum.xda-developers.com/showthread.php?t=1648297
now my wife's photon has not rebooted for a week...
did anyone tried it? we are on a locked bootloader..
Alright, so this phone is becoming extremely frustrating.
The very first day i got the rezound I had it for literally five hours right from the store and I figured i would restart it to freshen things up after messing around with setting up my home screens.
Upon my phone turning back on, it booted up to the lockscreen... froze... turned itself on and then restarted itself and it LOOPS... it does NOT get past this point it bootloops the process
So I pulled the battery a few times, then did a factory reset in hboot and the problem fixed itself, so I gave it the benefit of the doubt and thought maybe it was just a fluke so i reset everything back up... now three days later... I restarted the phone... upon turning it back on... SAME THING... BOOTLOOPING for no reason
I have never tried to temp root my phone or do anything whatsoever. This is a 100% legit phone but its becoming extremely annoying. Im returning this thing to VZW tonight and exchanging it for another one but im torn between exchanging it for a different rezound or just straight up returning it and waiting for the nexus december 8th to come out.
There have been ALOT of reported problems with this phone from my bootlooping... dead pixels... horrible battery life... etc
Dont reboot it anymore. There is an app in the market called fast reboot.when you need to freshen the phone just push the icon and it wiill get all the free memory in about 10-15 seconds.
Sent from my Galaxy Tab 10.1
im supose to be locked into a phone for the next 2 years that i cant reboot because it bootloops?
I have seen several people with boot-looping issues.
I'm not one of them and I don't think it is rampant with this phone. As for dead pixels and horrible battery life - those issues are even fewer and far between.
I wouldn't say there have been ALOT; probably a normal percentage of definite defective units mixed with people being unfamiliar with "how things work" on a phone like this.
..... my $.02
yeah im returning it at VZW tonight for a new unit... if the second one has any issues at all that have been described on this forum so sorry i gave them two chances... returning and waiting for nexus
You also gotta realize your hearing about a ton of issues with the phone, because only people with issues are posting about it. The other 90% that dont have issues arent posting.
Anytime a new phone comes out about 10% of them are duds with the same problems you are describing. When the nexus comes out their forum will be full of threads about problems with that phone. Read thru the android forums and no matter what the phone, you will see complaints about the phone. i have been reading them for years.
Sent from my Galaxy Tab 10.1
I had the phone for about 7 hours three have been fighting loops. My temporary solution is to disable LTE and put my standard size battery in the device ? I don't know why, but I have a hunch that my specific device may be verry sensitive to heat issues.
I called Verizon and they show the boot cycling a known issue and that it was submitted to HTC.
The phone does not seem overly hot to Me so my hunch could be wrong
Sent from my ADR6425LVW using Tapatalk
Well my first Rez was a dud. It got as hot as 130F at one point! Returned it, now this second one will boot to a certain point then bootlop!! My evo never did this ****!!
Sent from my SCH-I510 using XDA App
Ok here's what I did. I shut down, removed the 4G sim and rebooted. It fully booted with no cell service of course. I went into the LTE switch and set it to CDMA auto. I shut down, re-inserted sim, booted up and it's working. Not sure if all that was necessary, but that's what I did...
Sent from my ADR6425LVW using Tapatalk
Ok phone getting better but loops still persist.I am giving up and getting a replacement in the am. BTW. THE tmo vibrant with stock headsets and voodoo sound 10 blows the beats gimmicks away.
Sent from my ADR6425LVW using Tapatalk
Bootloops = Heat
In my experience, Bootloops are a result of heat. The phone heats up (or the radio heats up), the phone reboots on the thermal warning, but the bootup time is not nearly long enough to cool down a phone that hot, so once the OS (or kernel) loads to the point where it starts checking for thermals, it sees a heat issue, and reboots.
I have this on my DInc which I was hoping to replace with a Rezound because of these bootloops, but of course I am going to have sit and see if this subsides (or what the Nexus people say) because ...
... you are right, you do NOT want a phone for 2 years which bootloops when you use it for 15 minutes. It is hell.
What is causing all the heat on your phone ??
Sent from my HTC
LTE 4G Rezound
deleted
I asked and called Verizon again. I found someone with a little more info.
it seems that an above average amount of devices where sent out with a corrupted OS.
The corrupt Rom is having issues with its signal acquisition and causing issues.
its heating up from consistently trying to cycle thru signal acquisition etc etc.
I kinda believe they have nailed the issue- as we booted up the device with no back cover on,and bam!- a perfect phone that functions without the reboots ( Obviously no signal),but it works.
I have a replacement coming Tuesday.
Hmmm i think mine has something like that. BUT i dont do it so much.
Had the same issue with mine last night. Removed Sim disabled all network services and replaced Sim and it worked when I enabled networks again. Mine has been set to cdma only also. I think it might be an issue when authenticating with Verizon that somehow crashes the phone.
chkn said:
I asked and called Verizon again. I found someone with a little more info.
it seems that an above average amount of devices where sent out with a corrupted OS.
The corrupt Rom is having issues with its signal acquisition and causing issues.
its heating up from consistently trying to cycle thru signal acquisition etc etc.
I kinda believe they have nailed the issue- as we booted up the device with no back cover on,and bam!- a perfect phone that functions without the reboots ( Obviously no signal),but it works.
I have a replacement coming Tuesday.
Click to expand...
Click to collapse
Let's hope that is the problem since I haven't had it and would hate to see it be a hardware problem. That is something that can be fixed with an update. I think phones are getting to thin for their own good. Cases problem don't help either.
For what it is worth, my phone is charging, streaming music, and I'm on the internet with auto brightness on. The temp is reading 100F. When I first got it, I was trying to kill the battery so I streamed Netflix over 4g and it got warm but never rebooted. Hope they figure this out for y'all.
Sent from my ADR6425LVW using Tapatalk
I got stuck bootlooping related to the fb chat widget. As soon as it would load, sense would restart and after 10-20 the phone started rebooting.
Non stop. I got it to boot with battery cover off (no reception).
Cover on, it would restart as soon as the lock screen was up.
Battery pull, no help.
So I did a battery pull, guessed volume down +power and choose factory reset.
No fb chat widget and no issues so far
Sent from my ADR6425LVW using XDA App
struggling radio = heat = reboot = still hot = reboot ...
Same as I currently have on my incredible.
They may be able to do something in software, but it is really hardware. the radio struggling to get a signal is not a software issue.
Sent from my ADR6300 using XDA App
I picked up my first 920 from somewhere other than ATT. It initially had an small issue with its audio where the external sounds were not initially enabled. I did a hard reset to be sure, and both times it was off. Got past that and the phone seemed ok, until I unplugged it and hit the power button and it froze... HARD! No response from any button, or combination of buttons. I returned it and went to got the next one from ATT. This one started out perfectly, had no issue with sound. Then during a call it FROZE. Not as hard as the first one as connecting power and holding the <Volume Down> and <Power> buttons for 2-3 minutes finally rebooted it. That I have similar experiences with two phones says that there may well be something wrong the phone in general, and I am very surprised that I have not found it reported by others here. Have I missed something?
hvbelton said:
Have I missed something?
Click to expand...
Click to collapse
No, I don't think you have. The majority of them have been fine. In fact, mine has been perfect so far. Maybe the place you got yours got a bad batch?
n7slc said:
No, I don't think you have. The majority of them have been fine. In fact, mine has been perfect so far. Maybe the place you got yours got a bad batch?
Click to expand...
Click to collapse
Mine froze while trying to post using board express. It reboted and was fine. Other than that, no lockups since and I'm a heavy user.
I've also been having problems. After heavy use, it becomes very warm and tends to lock up.
I just uploaded a video to YouTube showing this.
http://youtu.be/x0KtZ7VCcTE
I can cause a hard freeze when jumping from bluetooth audio and back when nothing is selected to play. Other than that great phone..
Have this same issue with bluetooth - phone has locked up 4 times in two days. I didn't notice a correlation with nothing selected to play, so I'll check that. Typically I get into my car and the music just starts playing, and when I leave it pauses. Now it'll freeze when I get in and my car will say "Windows Phone operation not supported." After a minute or two (I usually power off the car stereo) the phone will come back with the song queued up at the top (as if I hit the volume). I hope this is addressed by the fix coming out in December.
Other than that the phone has been great - no issues.
Second Returned
I was in the middle of a conversation today and it just stopped. The call didn't drop, the phone just stopped, locked up hard for the second time. I return it and got a replacement (last day I could do it). It concerns me that there has not been more traffic about what seems to be a major issue with the 920
hvbelton said:
I was in the middle of a conversation today and it just stopped. The call didn't drop, the phone just stopped, locked up hard for the second time. I return it and got a replacement (last day I could do it). It concerns me that there has not been more traffic about what seems to be a major issue with the 920
Click to expand...
Click to collapse
There's loads of complaints about this problem on the Nokia support discussions website, but there isn't a single common cause. Some have SIM card problems while others are blaming specific apps. Whatsapp and Facebook are two examples as well as Nokia Drive + Beta. Others have reported their phones freezing up after using a wireless charger.
Personally, I reckon it's the WP OS isn't at all stable and needs a serious patch.
We bought 2 at once - the one keeps freezing and the other never froze once. Both are using BTooth. However both are randomly rebooting, which I know they are patching.
But I wonder if the freezes and rebooting are related?
Mine hasn't rebooted to my knowledge but it does regularly freeze. It froze again on Friday and now refuses to power back on. I've repeatedly tried the two button and three button resets but the phone won't even vibrate. I've left it on charge using two different charges and tried the wireless charging plate but it's still dead.
Looks like its off to repair then. Not a good few weeks with the 920.
We took the one phone back to have it replaced. ATT obliged because it was within 14 days.
Still freezes. Only happens when on BTooth in the car.
I really hope a software updates this because it is a deal breaker!
Try setting the highest data speed to 3G for a while and let me know if that helps...
Sent from my LT29i using xda premium
Mine freezes overnight when charging it with a wireless charger. every.single.time. Back to the store today as it is clearly defective, new one is already pre-ordered
Guys I have a strange problem with my lumia 920. When I use the phone while it's connected to the wall charger sometimes it's touchscreen becomes unresponsive. When I have to lock and unlock the phone using the power button everything again becomes normal. This happens quite a few times while charging.
Other than the above mentioned problem my phone froze once for which I had to do soft reset.
I want to ask is this happening with me only or others are experiencing it too.
And is there any solution to it??
Thanks in advance.....
Sent from my GT-N7100 using Tapatalk 2
Wondering if anyone else is having a problem with the g5 rebooting? I got a new phone and it lasted about a week and it started rebooting too.
Hazel0017 said:
Wondering if anyone else is having a problem with the g5 rebooting? I got a new phone and it lasted about a week and it started rebooting too.
Click to expand...
Click to collapse
The first unit I got in August was in sad shape; it rebooted many times just updating apps, then it glitched out several more times trying to use Bluetooth in the car. Then it finally died trying to run the GPS.
The second unit does better, but I do notice that if I run the battery too far down (less than 5%), the phone will overheat and reboot if I try to use it at that low battery level. It rebooted tonight while some apps were auto-updating at a low battery level; the phone was also noticeably warm.
I really don't know how else to replicate the problem except to run the battery to near-death. At that point it seems almost anything will trigger the overheat + reboot sequence.
rmorales87atx said:
The first unit I got in August was in sad shape; it rebooted many times just updating apps, then it glitched out several more times trying to use Bluetooth in the car. Then it finally died trying to run the GPS.
The second unit does better, but I do notice that if I run the battery too far down (less than 5%), the phone will overheat and reboot if I try to use it at that low battery level. It rebooted tonight while some apps were auto-updating at a low battery level; the phone was also noticeably warm.
I really don't know how else to replicate the problem except to run the battery to near-death. At that point it seems almost anything will trigger the overheat + reboot sequence.
Click to expand...
Click to collapse
Phone was on full charge, just woke it up and hit a widget and it froze. I wasn't updating anything I haven't had any other problems so far
This just started happening to me today. The sad thing is this G5 replaced a G4 about this same time last year when I had reboot issues. The lesson here is that LG phones will last about a year and then just constantly start rebooting on you.
DrWho720 said:
This just started happening to me today. The sad thing is this G5 replaced a G4 about this same time last year when I had reboot issues. The lesson here is that LG phones will last about a year and then just constantly start rebooting on you.
Click to expand...
Click to collapse
It all depends. I have had a G2 forever, and the G Flex 2 since it came out, both work great. Actually starting to think my Flex 2 is smoother, but ATT left it for dead with no updates since last year. So, while a few may have troubles, not all do.
My reboot issues seem to be getting worse... Twice now within the past month I've had the G5 go totally berserk, reboot looping like crazy for hours on end; then all of a sudden it stops looping and carries on like it never happened. It's always triggered by letting the battery run down to near 10-20%.
I'm starting to suspect this is a bad battery and considering getting a replacement. (Maybe it's also just a flaw in the modular design; at least this battery doesn't explode, just drives the hardware bonkers.)
rmorales87atx said:
My reboot issues seem to be getting worse... Twice now within the past month I've had the G5 go totally berserk, reboot looping like crazy for hours on end; then all of a sudden it stops looping and carries on like it never happened. It's always triggered by letting the battery run down to near 10-20%.
I'm starting to suspect this is a bad battery and considering getting a replacement. (Maybe it's also just a flaw in the modular design; at least this battery doesn't explode, just drives the hardware bonkers.)
Click to expand...
Click to collapse
My G5 used to reboot often when using the Chrome app. I cleared the cache and installed Chrome Beta and made it the default browser app. That seemed to fix the reboot issue. My G5 has been very stable for months and doesn't randomly reboot. The Smart Doctor app does remind me to reboot to improve performance. Maybe deleting suspect apps and corrupted cache files could fix your reboot issues.
Is this an issue with rooted or unrooted phones...
Sent from my HTC One_M8 using Tapatalk