Hello,
I recently got a Galaxy S II i9100M model unlocked, and am trying to use a Rogers (Canadian) SIM card in it.
The phone works great, and I am love the phone. However, I am having a weird issue with calls that I am hoping someone can shed some light on.
The microphones on the phone work OK - I can use the Voice Record app just fine, and do speech recognition through Google's built in app and Vlingo just fine.
However, anytime I am on a phonecall, my outgoing voice can be hardly heard. I can hear the other person just fine but they can hardly hear me. It's like the mic volume is turned down or something is put infront of it when I call only. I've even tried using a wired headphone/mic combo to see if that would work, and no luck with that either!
Does anyone know why the mic would work fine, except on calls? I've already tried this fix with no luck.
I am still running the stock Bell firmware. Could the firmware somehow be detecting a different network and not letting me call? Should I try a different firmware?
If it's a hardware issue, I wouldn't be able to use the mic for voice recording would I?
As a bit of an update, I've tried new firmware, and still nothing.
Most recording apps and the speaker phone use the upper mic. I think the only thing that uses the lower mic is regular phone calls. Could be the rubber housing on the lower mic isn't seated properly. You'll either have to try a bit of phone surgery yourself, or take it to service to look at.
Thanks ctomgee. How would an external headset be affected then?
Do you know where I can find the info on fixing the rubber housing?
Oh, an EXTERNAL headset has the same issue? I missed that part. Hmm... That's weird.
As for the phone surgery, look at this link: http://forum.xda-developers.com/showthread.php?p=21314046
Has anyone had issues with the external speaker on the i9100?...
Mine will sometimes work for a few seconds then cut out...sometimes it won't even do that, just emitting a "click", like when you unplug a connection...ringtones never work (ever)...(and no, it's not on "silent")
The headphone jack works fine (and has been replaced already), and I've tried the "plug in plug out" solution. The call speaker (against the ear when on a call) works fine, and the Mic works fine....
I'm running cm10 and the latest siyah kernel, but this was happening when I was on stock and not rooted....
I replaced the speaker, and it worked perfectly for a day or so, then....not so much
Everything else is smooth as, and it's a great phone....would just be nice to be able to hear it ring is all...
(posted in AU s2 thread to no avail....)
bsholtojones said:
Has anyone had issues with the external speaker on the i9100?...
Mine will sometimes work for a few seconds then cut out...sometimes it won't even do that, just emitting a "click", like when you unplug a connection...ringtones never work (ever)...(and no, it's not on "silent")
The headphone jack works fine (and has been replaced already), and I've tried the "plug in plug out" solution. The call speaker (against the ear when on a call) works fine, and the Mic works fine....
I'm running cm10 and the latest siyah kernel, but this was happening when I was on stock and not rooted....
I replaced the speaker, and it worked perfectly for a day or so, then....not so much
Everything else is smooth as, and it's a great phone....would just be nice to be able to hear it ring is all...
(posted in AU s2 thread to no avail....)
Click to expand...
Click to collapse
did you recheck your speaker? maybe there was a loose wire or something.. there is a possibility that it may be a motherboard problem but i highly doubt it
bsholtojones said:
Has anyone had issues with the external speaker on the i9100?...
Mine will sometimes work for a few seconds then cut out...sometimes it won't even do that, just emitting a "click", like when you unplug a connection...ringtones never work (ever)...(and no, it's not on "silent")
The headphone jack works fine (and has been replaced already), and I've tried the "plug in plug out" solution. The call speaker (against the ear when on a call) works fine, and the Mic works fine....
I'm running cm10 and the latest siyah kernel, but this was happening when I was on stock and not rooted....
I replaced the speaker, and it worked perfectly for a day or so, then....not so much
Everything else is smooth as, and it's a great phone....would just be nice to be able to hear it ring is all...
(posted in AU s2 thread to no avail....)
Click to expand...
Click to collapse
Replace the USB flex cable board. I had the same exact problem. It instantly fix it but swapping that board my bring signal problems. Then refer to this thread.
RoninBlackSoul said:
Replace the USB flex cable board. I had the same exact problem. It instantly fix it but swapping that board my bring signal problems. Then refer to this thread.
Click to expand...
Click to collapse
...i have hope now ...think i'll take it apart again, and get another usb flex...
RoninBlackSoul said:
Replace the USB flex cable board. I had the same exact problem. It instantly fix it but swapping that board my bring signal problems. Then refer to this thread.
Click to expand...
Click to collapse
all good now! i replaced the usb flex. when comparing the two boards, the new one has a slight curve in it that seems to bring the contacts closer to the speaker ...don't know if it's by design, but it works....my phone rang for the first time in ages this morning, and it scared the crap out of me
At the beginning i noticed distortion sound coming with Alram sound and i thought it is the ringtone and changed it , used my mobile phone normally and sound is perfect playing music.
I searched the issue because i had doubts and unfortunately all the series has the same issue :
- When there is cold weather ( you can put the mobile at freezer for 5 minutes if you live in summer season now) the sound get distortion
- If you take your mobile to a flight , the same problem appears and sometimes the sound is not coming at all from the speakers
To solve the problem immediately , eject your sim tray out and surprise ! the mobile sound back to normal ! you can make the test over and over and the same result i tried may things , wiping cach ,restarting nothing solve the problem except ejecting the sim tray !
You can google it for S22 distortion and crackling and you will find many people on Samsung community had the same issue and even replaced it with new ones and got the same issue ! Also you will find a youtube video showing the problem .
I don`t know is it a software problem ! but i don't think so .
Please share with me your experience and your thoughts and if anyone can get an official statement from Samsung let us know .
Msrag said:
At the beginning i noticed distortion sound coming with Alram sound and i thought it is the ringtone and changed it , used my mobile phone normally and sound is perfect playing music.
I searched the issue because i had doubts and unfortunately all the series has the same issue :
- When there is cold weather ( you can put the mobile at freezer for 5 minutes if you live in summer season now) the sound get distortion
- If you take your mobile to a flight , the same problem appears and sometimes the sound is not coming at all from the speakers
To solve the problem immediately , eject your sim tray out and surprise ! the mobile sound back to normal ! you can make the test over and over and the same result i tried may things , wiping cach ,restarting nothing solve the problem except ejecting the sim tray !
You can google it for S22 distortion and crackling and you will find many people on Samsung community had the same issue and even replaced it with new ones and got the same issue ! Also you will find a youtube video showing the problem .
I don`t know is it a software problem ! but i don't think so .
Please share with me your experience and your thoughts and if anyone can get an official statement from Samsung let us know .
Click to expand...
Click to collapse
Have you tried over earphones when distortion happened? Try if distortion goes over headphones as well, over bluetooth or especialy wired earhones.... I have S22+ and i get distorted sound randomly not in cold but maybe when its little more woarm. It hapens ONLY over wired usb-c earphones - and not over speaker or bluetooth. try it and post your resoults please!!!???
Dreadish said:
Have you tried over earphones when distortion happened? Try if distortion goes over headphones as well, over bluetooth or especialy wired earhones.... I have S22+ and i get distorted sound randomly not in cold but maybe when its little more woarm. It hapens ONLY over wired usb-c earphones - and not over speaker or bluetooth. try it and post your resoults please!!!???
Click to expand...
Click to collapse
Hello ,
I have tried Bluetooth earbuds , no distortion/crackling but at the same time when i play it on device speakers it makes distortion/crackling .
i did not try wires headphones ,but i guess no use since the Bluetooth are ok ,which means the problem in the debice itself .
you can try the freezer , put the phone in plastic bag and put in freezer for 5 minutes and try .
Also because i travel alot , the presssure from the airplane make the same problem and sim tray ejecting fix it !
I am so disappointed dude
Check
Galaxy S22 Speaker Distortion and Crackling
If you are having speaker crackling coming from both speakers and you're within your return window, RETURN YOUR PHONE and buy a new one. Hopefully you get one from a new batch that was built right. Info only: I pre-ordered early and got my s22 around Feb 23rd. In colder weather, playing any...
us.community.samsung.com
Speaker Gate: Audio output distorted on the Samsung Galaxy S22
[German]Some of the proud owners of a Samsung Galaxy S22 smartphone are facing a problem. The speakers of Samsung's flagship keep emitting unintelligible sounds, and people have to switch to a headset or earphones to understand audio output. The problem sometimes occurs after flights. The problem is
borncity.com
Msrag said:
Hello ,
I have tried Bluetooth earbuds , no distortion/crackling but at the same time when i play it on device speakers it makes distortion/crackling .
i did not try wires headphones ,but i guess no use since the Bluetooth are ok ,which means the problem in the debice itself .
you can try the freezer , put the phone in plastic bag and put in freezer for 5 minutes and try .
Also because i travel alot , the presssure from the airplane make the same problem and sim tray ejecting fix it !
I am so disappointed dude
Click to expand...
Click to collapse
I dont think u understood what i meant. I said u need too try if distortion continues also over WIRED earbuds over USB-C, (bluetooth uses didferent transistors" inside the phone to send audio out over radio frequency) beacose its possible that this can be fixed via software, in case the distortion continues over earbuds. Its not only pressure that its the cause, it can also be temperature control over S22 amplifier or the other transitors that are responsible of sending audio output out of the phone (speakers, bluetooth or wired ) - u need too test it all at the time when distortion started to happening. And also try turn on or OFF the UHQ upscaller in sound settings, too see if distortion over speakers stops then. Its all about diagnostics. Myself when i switch UHQ upscaller , it stops over earbuds for example. (i got S22+). I saw all videos of that issues and i have read all Samsung forums and others, and the issue varies - and mostly its considering Ultra version, not other two devices of S22 series. Other two can have other codec problems or something. Maybe its even all connected too the firmware issue when it comes too audio outputs and stuff, since the S22 series at the same time has also audio/video syncin issues and whatnot.
Dreadish said:
I dont think u understood what i meant. I said u need too try if distortion continues also over WIRED earbuds over USB-C, (bluetooth uses didferent transistors" inside the phone to send audio out over radio frequency) beacose its possible that this can be fixed via software, in case the distortion continues over earbuds. Its not only pressure that its the cause, it can also be temperature control over S22 amplifier or the other transitors that are responsible of sending audio output out of the phone (speakers, bluetooth or wired ) - u need too test it all at the time when distortion started to happening. And also try turn on or OFF the UHQ upscaller in sound settings, too see if distortion over speakers stops then. Its all about diagnostics. Myself when i switch UHQ upscaller , it stops over earbuds for example. (i got S22+). I saw all videos of that issues and i have read all Samsung forums and others, and the issue varies - and mostly its considering Ultra version, not other two devices of S22 series. Other two can have other codec problems or something. Maybe its even all connected too the firmware issue when it comes too audio outputs and stuff, since the S22 series at the same time has also audio/video syncin issues and whatnot.
Click to expand...
Click to collapse
Let's hope that is a software issue
I will find a usb c /aux connector and try the wired headphones and let you know the results for sure .
Just let me know how to turn off/on UHQ upscaler ?
One more thing i forgot to say , i tested during the flight also to leave the sim tray slightly opened for around 1 hour ( the same time left closed to test the problem ) and the problem did not happen !
so it suowed when tray is closed and didn't show when tray is not closed .
Under Settings go to menu sound quality and effects, and in that menu you will find that option. Im adding picture. HQU option is available only when u have connected WIRED USB -C earbuds. HQ audio works only over wired audio transmition.
Remember, when distortion starts, try listening over all 3 ways (speak, bluetooth earphones and more importantly WIRED earphones over USB-C). Then let us know, if distortion goes over earbuds as well. After that try that UHQ upscaller, but usilly helpes, issues still returns after a min or two in my case. Im thinking its software firmware issue....and If issues persists over wired USB-C , then try boot in safe mode, and test all 3 ways again - and if then it will be gone, then its almost certain, that its software issue. (U can also try at once when u take phone out of the freezer, and started crackling, boot into safe mode and check if the issue persists in safe mode.
Dreadish said:
Under Settings go to menu sound quality and effects, and in that menu you will find that option. Im adding picture. HQU option is available only when u have connected WIRED USB -C earbuds. HQ audio works only over wired audio transmition.
Remember, when distortion starts, try listening over all 3 ways (speak, bluetooth earphones and more importantly WIRED earphones over USB-C). Then let us know, if distortion goes over earbuds as well. After that try that UHQ upscaller, but usilly helpes, issues still returns after a min or two in my case. Im thinking its software firmware issue....and If issues persists over wired USB-C , then try boot in safe mode, and test all 3 ways again - and if then it will be gone, then its almost certain, that its software issue. (U can also try at once when u take phone out of the freezer, and started crackling, boot into safe mode and check if the issue persists in safe mode.
Click to expand...
Click to collapse
I will try to check the wired if any luck to find the convertor but i am telling you bro it is hardware malfunction !
Anyway check my contribution below ,i made a breakthrough and please try to direct people on the community to my contribution as for some reason i can not reply in theirs
Samsung account
us.community.samsung.com
Msrag said:
At the beginning i noticed distortion sound coming with Alram sound and i thought it is the ringtone and changed it , used my mobile phone normally and sound is perfect playing music.
I searched the issue because i had doubts and unfortunately all the series has the same issue :
- When there is cold weather ( you can put the mobile at freezer for 5 minutes if you live in summer season now) the sound get distortion
- If you take your mobile to a flight , the same problem appears and sometimes the sound is not coming at all from the speakers
To solve the problem immediately , eject your sim tray out and surprise ! the mobile sound back to normal ! you can make the test over and over and the same result i tried may things , wiping cach ,restarting nothing solve the problem except ejecting the sim tray !
You can google it for S22 distortion and crackling and you will find many people on Samsung community had the same issue and even replaced it with new ones and got the same issue ! Also you will find a youtube video showing the problem .
I don`t know is it a software problem ! but i don't think so .
Please share with me your experience and your thoughts and if anyone can get an official statement from Samsung let us know .
Click to expand...
Click to collapse
UPDATE **** 12 Apr 2022
Hello S22 series owners ,
Cutting to the point , we all suffered speaker distortion problem due to getting the device in cold weather or on a flight ! and we all know about fixing it by ejecting the sim tray to equalize that pressure !
Well I have Galaxy watch 4 and it has an option after getting into water , to select from drop menu called ejecting water , and it make short tones !
And i thought it should be the same with the smartphone , there has to be a way to eject that pressure/mositure , i searched and found an application explained by someone on youtube channel ( Tech 786 ) called Sonic wave - sonic pitch tone sound generator ; you can find it as Apk just google it .
Anywya he was showing this app as a solution for ejecting water from a sumberged phone to clear the speakers from the water by playing 165HZ tone for a minute or so .
I installed the app , took my s22+ to the freezer for 5 minutes till showed the malfunction of the speaker then started the application and played the 165HZ tone and less than one minute the sound back to normal !(as if you have ejected the sim tray out ).
This is a hope that the problem could be solved by a software tweak , that when the phone senses a temperatures drop or too much pressure ,activates something like that or at least Samsung make an option like in Galaxy watch 4 !
Finally , i will have the device on a flight in 2 days ,i will test onboard during the flight , and check this app , will it help also without the sim tray trick or no and i will come back to you all.
Samsung please fix this !
Msrag said:
UPDATE **** 12 Apr 2022
Hello S22 series owners ,
Cutting to the point , we all suffered speaker distortion problem due to getting the device in cold weather or on a flight ! and we all know about fixing it by ejecting the sim tray to equalize that pressure !
Well I have Galaxy watch 4 and it has an option after getting into water , to select from drop menu called ejecting water , and it make short tones !
And i thought it should be the same with the smartphone , there has to be a way to eject that pressure/mositure , i searched and found an application explained by someone on youtube channel ( Tech 786 ) called Sonic wave - sonic pitch tone sound generator ; you can find it as Apk just google it .
Anywya he was showing this app as a solution for ejecting water from a sumberged phone to clear the speakers from the water by playing 165HZ tone for a minute or so .
I installed the app , took my s22+ to the freezer for 5 minutes till showed the malfunction of the speaker then started the application and played the 165HZ tone and less than one minute the sound back to normal !(as if you have ejected the sim tray out ).
This is a hope that the problem could be solved by a software tweak , that when the phone senses a temperatures drop or too much pressure ,activates something like that or at least Samsung make an option like in Galaxy watch 4 !
Finally , i will have the device on a flight in 2 days ,i will test onboard during the flight , and check this app , will it help also without the sim tray trick or no and i will come back to you all.
Samsung please fix this !
Click to expand...
Click to collapse
Dont forget when u gonna test your theory, test also using wired usb earphones, if problem presist there too
I'd just like to say I don't have any distortion with my S22+. That's with USB wired headphones, being on a flight, playing music and notifications through the speaker... So, it's definitely not with everyone. Like someone else posted, if you're in your return window, return it!
holz75 said:
I'd just like to say I don't have any distortion with my S22+. That's with USB wired headphones, being on a flight, playing music and notifications through the speaker... So, it's definitely not with everyone. Like someone else posted, if you're in your return window, return it!
Click to expand...
Click to collapse
this issue happends very rarely, usilly its all fine with earphones, but randomly rarely distortion starts...
I just noticed the same thing on my flight, when I landed the sound was distorted, took it two hours to stabilize.
I currently have a physical SIM but want to swap to ESIM in order to use dual sim overseas.
Anyone has a solution if using ESIM instead of SIM?
I tried the trick with the 165Hz sound wave, it didn't work after the latest sw update, I had to pull the sim card out.