Hi Moto Experts,
since a few days I have an issue with my moto z.
Phone Speaker and mic are only working when I make a call and switch to loudspeaker.
Besides calling mode they won´t work
I also tried headphone plugged in and then I can hear music or videosound but only on headphone.
Also ring tone works via phone speaker.
I tried to restart phone a few times but without luck.
What can be the problem here?
Also the usb-c plug isn´t working really good as it looses connection if you only move plugged cable a milimeter in wrong way, which shouldn´t be with usb-c.
This problem is there for a long time so accepted it but with mic and speaker not working the phone isn´t really useable
I searched here in moto-z forum but can´t find any similiar problems.
Do you have some troubleshooting ideas?
Related
Hi all,
to my great frustration, I've discovered that my SGS2 line-out / headphones jack seems to have a slack joint, i.e. if you turn a connected plug around its long axis, a crackling sound is heared in the speakers and at some angular positions the stereo signal will be reduced to mono (i.e. one speaker gos silent). With one device (mobile outdoor speaker) I even had no sound at all at when inserting the plug with the wrong "orientation".
Did anybody experience the same problem or am I just out of luck here?
I am wondering whether sending back the device to the retailer (Amazon) or directly to Samsung (I'm situated in Germany) will yield the faster round-trip time, any experiences here?
Thanks!
PS: I know this may be a stupid question but can somebody PLEASE tell me how to search for multiple keywords with AND logic in this forum? Tried "+word +word" and "word AND word" (without the quotes) but nothing seems to work.
Are you using the headphones that came with it? My better half went through 4 sets of the stock samsung headphones with her original Galaxy S and all produced the same issue of losing one channel after a matter of days/weeks. having the jack inserted to about 2/3rds is a workaround but not ideal as you still lose some frequencies and it's insecure... They're just a bit pony.
No, I used different kind of headphones, including Sennheiser in-ear headphones and a standard male-male audio jack connected to some bigger hifi system. With some jacks I did not encounter the problem, but most of them lost some part of the signal with some orientations: I persume that the manufacturing tolerance of the jacks also plays a role...
Anyway, it's definitely not a problem of the jacks but of the device since I tried it with the SGS2 of a friend yesterday and it worked with the same jack that made problems with my device.
I will proceed sending my phone to Samsung for repair, I hope that won't take to long *sad looking*, I am so used to it now, it's card to survive to weeks without it.
I had the same problem, all I had to do was insert headphones cable "HARDER" into the audio jack until I herd a "click" sound.
I was way to over protective of this phone when i first had it, and wanted to handle too much with care, forced the dam cable in, and "click", sounded like it snapped into place, the audio worked correctly without cracking noise or without the need to wiggle to cable get clearer sound.
Perhaps your friends SGS2 is already used to headphone being inserted, but yours not. Just add a little pressure until you hear clip into place.
If this doesnt help, then repair or return.
Thanks for the hint, but unfortunately I had the jack inserted to the very end, so this was not the problem... sent in for repair now, let's see what happens.
I have a fix for you i think!!!!!!!!
ok . when i got my s2 like 4 days ago (at&t usa version) i noticed that when i plugged into my aux cable in my car that it was low sound cracking more volume on the left side , very annoying . NOW FOR A SIMPLE FIX FOR SOME TO TRY! PLUG IT IN ALL THE WAY! i noticed when plugging it in i wasnt fully plugging it in . it should go all the way down FULLY! the sound is perfect once this is done . I HOPE THIS HELPS YOU !!!!!! good luck
Hi ,
I recently upgraded to the Samsung Galaxy S3 ( UK ) , and for the first time today have connected it to the auxiliary input in my car stereo.
Before this phone I had the Galaxy S1 and all worked fine with no problem.
There are a few concerns I`d like the answer to and hoping that someone here can shed some light on it.
First of all, the battery on the phone was low when I left home, so I plugged the phone into the car charger ( one that accepts a USB cable, and was charging through that ). My first dissapointment was that I STILL got interference from the charger when playing audio , i had hoped this may have gone away since I was charging via a USB cable, but I still get a hiss in the background that is more apparent during quiet moments of songs - this is not such a major issue as I was used to it with the S1. Still, if anyone knows how to prevent this I would be grateful.
Anyways, the noise was becoming irritating so once the phone had ample charge to see me into work I disconnected the charger.
When I did this, the audio level dropped noticably and seemed to become more `tinny`. Why would disconnecting the charger cause this to happen?
Also, some tracks seemed to almost totally lose vocals , for example when Foo Fighters `The One` started playing it almost sounded like an instrumental. When I plugged the charger back in the audio level increased but still sounded odd.
When I got into work I plugged my PC speakers into the phone and it sounded fine through that. This would indicate the problem lies in the car somewhere, however I never had this problem with the S1.
When I plug the 3.5mm cable in , the phone detects `headphones` rather than auxiliary, I am sure the S1 used to notice accurately if the device attached was headphones or auxiliary. However, anything plugged into the S3 shows as headphones.
I am using the Android Poweramp app, which i absolutely love, so I would rather not change that as a solution - but I will try a different player later for diagnostic purposes.
Short version of this post -
1) How can I get the phone to detect auxiliary is attached and NOT headphones - I`m sure this affects the output level.
2) Why does the volume level change when the charger is disconnected?
3) Why would the audio sound like the vocals have been muted in the car when its fine on headphones and PC speakers?
4) Is there a way to get rid of the annoying interference hiss when charging whilst playing?
If anyone can help with this I would be most grateful
Many thanks
Ade
Guess I should have done a little more fiddling before posting!
The problem was a faulty audio cable , it just threw me how the volume levels changed when the phone was been charged. I still find that odd.
Anyway, sound quality and volume levels are fine now. I also learnt that you can disable the headphone notification along with the app suggestions in the notification window. This was in Accessory in the phones system settings , just uncheck the Audio Applications box under Earphones. I expect everyone here knew that already though!
The only issue I have left is the interference noise from playing audio while charging, I suspect I may need a more shielded charger or cable?
Hi guys,
I need your advice here. I love the music capability of the v10. So my headphones is plugged in the phone all the time while listening to music. However, I noticed that 30% of the time when I receive/make phone calls the mic would just stop working. If I unplug my headphone and replug it back, about 50% of the time it will work again. The other 50% the phone call would end when I unplug my headphones. During all these scenarios the mic would work under speaker mode.
Is this a software issue?? Coz the mic obviously work flawlessly when the phone is unplugged or when it's on speaker mode. Would reboot the phone solve this problem or should I send this unit back to lg??
Thanks in advanced for your help!
I'm having the exact same problem you are. This happened to me once before and it just sort of fixed itself after a while. Do you see a weird little headphone chord icon at the top of your screen? If you do, it means that your phone thinks that a headset is plugged in when it's not, thus not allowing sound - such as music - to output from your external speaker. Mine doesn't even play music through headphones or allow me to hear anyone while making calls if I don't use speaker phone - the person I'm calling can't even hear me.
This is such a faulty issue - and a rarely known or talked about one at best. I'd take it up to your local carrier store and see what they say.
Mic prpblem even without headphone plug-in.
JBlake93 said:
I'm having the exact same problem you are. This happened to me once before and it just sort of fixed itself after a while. Do you see a weird little headphone chord icon at the top of your screen? If you do, it means that your phone thinks that a headset is plugged in when it's not, thus not allowing sound - such as music - to output from your external speaker. Mine doesn't even play music through headphones or allow me to hear anyone while making calls if I don't use speaker phone - the person I'm calling can't even hear me.
This is such a faulty issue - and a rarely known or talked about one at best. I'd take it up to your local carrier store and see what they say.
Click to expand...
Click to collapse
Thanks for the reply. I think I will contact LG. However, today I hada mic problem without pluggingin my headphones
Now I know the phone's mic works ~80% of the time. When it works, it works flawlessly. So, do you guys think this might be a software problem??
I've been using my Xperia Z5 for roughly 2 years without problems, but lately I've experienced a rather annoying issue regarding headphone use and the microphone (the one built into the phone, NOT one attached to a headphone):
After using the headphones to for example listen to music, the microphone will stop working, unless the headphones are plugged in. This is regardless of app (I've tested: sound recorder app, Google Assistant and phone call). It doesn't seem to be because the phone thinks the headphones are connected because: (I) it uses the built in microphone when the headphones are connected, (II) the speakers function as normal without headphones.
The only way to fix this, seems to be a reboot. After that the microphone works until headphones are used again.
Sony support suggested resetting the phone, however this didn't help. I've also tried searching both Google and XDA, but haven't found anyone else with the same problem.
The only thing that's changed since the issue started appearing, is that I janked on the connector on my headphone cable, which meant it got a bit loose. This in turn means it can disconnect if the connector or cable is moved in a certain way (though I haven't yet been able to figure out the exact movement or if it's the connector or the cable). I've already ordered a replacement cable.
I think the problem may be related to this disconnect that happens when the headphones are still plugged in. However, after this occurs, it doesn't matter what headphone/set is used, and plugging in a headphone WITH a microphone will function without issues (though disconnecting will still make the built in mic stop working).
I tried almost every big brand earphones in my poco f1 but whenever i connect a earphone it don't show mic sign, voice calls are just fine but when i switched to video call it's automatic switch to speaker than i have to press earphone on a specific place than mic work.
Does someone know what is the problem software or earphone jack.
Definitely a hardware problem in my opinion.
Try insert the earphones halfway and see if they trigger the mic in VC.
Try custom rom cause nowadays stock isnt that good in my opinion ! Using pixel since an year and it's soo good