Hi all,
to my great frustration, I've discovered that my SGS2 line-out / headphones jack seems to have a slack joint, i.e. if you turn a connected plug around its long axis, a crackling sound is heared in the speakers and at some angular positions the stereo signal will be reduced to mono (i.e. one speaker gos silent). With one device (mobile outdoor speaker) I even had no sound at all at when inserting the plug with the wrong "orientation".
Did anybody experience the same problem or am I just out of luck here?
I am wondering whether sending back the device to the retailer (Amazon) or directly to Samsung (I'm situated in Germany) will yield the faster round-trip time, any experiences here?
Thanks!
PS: I know this may be a stupid question but can somebody PLEASE tell me how to search for multiple keywords with AND logic in this forum? Tried "+word +word" and "word AND word" (without the quotes) but nothing seems to work.
Are you using the headphones that came with it? My better half went through 4 sets of the stock samsung headphones with her original Galaxy S and all produced the same issue of losing one channel after a matter of days/weeks. having the jack inserted to about 2/3rds is a workaround but not ideal as you still lose some frequencies and it's insecure... They're just a bit pony.
No, I used different kind of headphones, including Sennheiser in-ear headphones and a standard male-male audio jack connected to some bigger hifi system. With some jacks I did not encounter the problem, but most of them lost some part of the signal with some orientations: I persume that the manufacturing tolerance of the jacks also plays a role...
Anyway, it's definitely not a problem of the jacks but of the device since I tried it with the SGS2 of a friend yesterday and it worked with the same jack that made problems with my device.
I will proceed sending my phone to Samsung for repair, I hope that won't take to long *sad looking*, I am so used to it now, it's card to survive to weeks without it.
I had the same problem, all I had to do was insert headphones cable "HARDER" into the audio jack until I herd a "click" sound.
I was way to over protective of this phone when i first had it, and wanted to handle too much with care, forced the dam cable in, and "click", sounded like it snapped into place, the audio worked correctly without cracking noise or without the need to wiggle to cable get clearer sound.
Perhaps your friends SGS2 is already used to headphone being inserted, but yours not. Just add a little pressure until you hear clip into place.
If this doesnt help, then repair or return.
Thanks for the hint, but unfortunately I had the jack inserted to the very end, so this was not the problem... sent in for repair now, let's see what happens.
I have a fix for you i think!!!!!!!!
ok . when i got my s2 like 4 days ago (at&t usa version) i noticed that when i plugged into my aux cable in my car that it was low sound cracking more volume on the left side , very annoying . NOW FOR A SIMPLE FIX FOR SOME TO TRY! PLUG IT IN ALL THE WAY! i noticed when plugging it in i wasnt fully plugging it in . it should go all the way down FULLY! the sound is perfect once this is done . I HOPE THIS HELPS YOU !!!!!! good luck
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I plugged my headphones in for the first time today and i realized that the left side was quieter than the right. And I unplugged it and replugged it in and it was fine. Then I tried it again and the left side was lower again. I'm not sure what's causing this or if my tablet is defective. But it seems like a hit or miss on getting even volume from both sides.
Anyone else having this problem or can test it out?
I have te same issue and it happens every time I plug in headphones and its annoying.
For me this only happened when I use my SGS2 headphones on Nook.
Actually, I found that SGS2 headphones only work well on the SGS2. With my laptop they have tons of noise, on nook sometimes I have uneven volume.
Although on SGS2 they have the best sound I've ever heard in headphones..
Have you guys tried other headphones?
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
Montisaquadeis said:
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
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My 5$ noise isolation headphones work just fine? O_O
Montisaquadeis said:
I have te same issue and it happens every time I plug in headphones and its annoying.
Click to expand...
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This.
Every single time.
no issues here.
No issues here.
Headphone bug
Yes I too have that problem. Glad to see that it's not just me & mine.
Stupid question - for those having issues, have you tried wiggling or rotating the plug once it is plugged in? Sometimes I find if I have a spot of oxidization on the plug it will cause said uneven volume. It could explain the difference that occurs when you unplug/plug back in.
Another thing to try would be to plug them in when the device is asleep to see if that helps. If there is anything that tries to reduce the "pop" of the sound of plugging in the headphones it *might* affect how they sound after the fact.
Just grasping at straws here based on my experience with other devices.
I was having this problem until I realized I only had my headphones plugged in half way. Don't mean to be a jerk, but have you tried plugging your headphones in just a little further?
Sent from my DROID BIONIC using Tapatalk
no amount of fiddling with the plug helped me at all still have the issue and its annoying since the speaker isnt loud enough when I am out and about.
Another thing to consider - another issue I've had with certain device/headphone combos is that some headphone jacks either don't have a long enough plug or the plastic jacket of the jack interferes just enough with the plug in the device to affect sound (essentially related to downsay's comment). Try a cheap pair of 'phones from the dollar store with a simple jack and see if the problem persists. If so, perhaps the device is defective...
These are a cheap pair of head phones from dollar general lol.
Edit: Plugging the headphones in while the device was asleep seems to have fixed the issue for me for now. Sound is equal in both cans now
I have tried 4 different earphones, they have been plugged in all the way. Some people have no problem, so I'm beginning to think this is a hardware defect. I'm going to exchange mine and will let you guys know if there is a difference. I'll also try out the display model and see if it suffers from this problem.
Glad to hear you got them to work. Please do let us know how it goes with returning the nook tablet.
Sent from my DROID BIONIC using Tapatalk
I replaced my Nook twice partially due to this issue. Same problem on all three and it's always the left channel that is not connecting properly. I have found that I can get a good connection by plugging the jack in slowly. I think this is more a software issue than a hardware issue.
Yea just exchanged my tablet as well and the same issue is there as well as the one at the store. Plugging in slowly does help. Just before it engages the last click, if you hear both channels you're golden. Hopefully this is a software issue because it seems to be random. Unfortunately the one I exchanged has a creaking case, so now back to exchange again.
I stopped by Radio Shack this afternoon and purchased a $5 female to male 1/4" stereo connector. It seems to have solved the problem. I had similar problem years back with an iPaq PocketPC. Due to the shape of the hole on the iPaq/Nook, the headphone/earphone connector isn't inserting deeply enough.
Another solution would be to use something like a Dremel Mototool and shave away some of the excess material on the headphone/earphone adapter, so it can insert a little bit deeper.
ibgap said:
I think this is more a software issue than a hardware issue.
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What is everyone testing their audio on? The stock media player? Video (what program)? Is it on every application you try?
I haven't had any issues with audio in games, websites or MX player at all other than a loudish pop when some programs start up, but I'm using a set of Denon stereo headphones (so, good (large/long, gold) headphone plugs on it, jiggling the connection does nothing).
Hello Dear Xda,
I am having a very strange issue with the Audio Jack. When I got my phone I used samsung headphones and they seemed to have worked perfectly. Now when I tried using other headphones - i.e. the ones that work perfectly with my other devices, it simply wont register. I put the jack in, but nothing happens. the music keeps playing. I thought its only that headphone so I tried others, such as my Car's cassette adapter still the same issue arises.
Now I tried my mothers phone which is a Galaxy SL and it works perfectly with all the headphones that wont work for me. then I decided to squeez teh headphone a bit harder and turn it around in different directions and it started to work a bit, with terrible quality, but it worked. and if i hold it into a certain awkward position you could hear the sound almost flawlessly.
I have came to the conclusion that my jack might have a problem. But I am not aware how to fix the problem. Cause it works perfectly with some headphones, but it wont with others. Does this requires full change of the jack, or can it be fixed by readjusting it somehow?
inb4: I have restarted the phone several times, changed to factory setting and even changed rom to no avail, so this clearly is no software issue.
Thanks in advance
Replace jack. Should be YouTube videos around/Google search might reveal how to do it, but in all honesty, if you're not competent with microelectronics (like me), take it to someone who knows what they're doing (local mobile repair shop). Shouldn't be expensive to fix as the jack is a cheap part, main component of the fix will be labour.
Hello,
Here is my problem: Suddenly for no reason at all, the R earbud stopped working. My thought was: "Oh well, it happens with earphones", after that i bought some earphones without microphone which had much more clearer sound, and both of earbuds (R&L) worked well, untill few days ago, suddenly the right one (R), drop dead. I thought that it was again earphone problem, but I've tried to put them to my laptop, stereo, etc. and they worked just fine. So, I thought:"It must be audio jack problem". And it was, because now only left one works, and I must twist earphone plug in a strange way for both of earbuds to work but it is impossible to me to hold them all the time like that.
My brother has also galaxy S3, so I borrowed his original Samsung earphones and I didn't have to twist them or bend them. They just worked fine, both of earbuds. So I've done some searching over the internet and I've learned that it could be some contact problem in jack, that one contact is loose. My question is, how to fix that fast and cheap, because I'm cheap and lazy bastard. I would like to know if there is any solution to my problem so i won't have to go to Samsung service. I've seen that there are replacement parts for audio jack + speaker on eBay, any experiences with that?
Best regards!
I got my z2 last Tuesday and my headphones (Logitech UE 350) were working perfectly until I tried using them today. For some reason they aren't being recognized anymore and the music just keeps playing through the phones speakers.
I tried plugging them into my old iphone and they work fine. I also tried plugging in another pair (Shure SE215) into both phones and they work fine. Except on the z2 it makes a clicking sound whenever I change songs now.
Does anybody know any way to fix this? Or could it be a faulty headphone jack?
Could be a number of things mate. Firstly, check and see the headphones are not physically damaged and even make sure that the microhpones in the in-ear pieces aren't affected by water exposure. Next check the headphones out by moving the wire around while they're plugged in and see how the sound comes out and if the phone reacts to any movements. When I used my phone in water even after hours of drying the headphone jack still wasn't dry so even the slightest movement switched tracks etc. Alternatively, it could be a headphone jack fault in the sense that it may be shorting? Or the 3.5mm 5pin connector on the headphones itself is damaged. It could also simply be a software glitch. Go into "Sounds" in your settings and change what kind of accessory it detects the headphones as. Try "Other", it may solve your problems. Alternatively take it into a Sony store or a phone shop and see if there's anywhere with a similar headset which you could test out.
Hi guys.
I have had this issue for awhile and have put it off thinking it was a headphone cable issue but it's not.
I have already tried cleaning with contact cleaner and rubbing alcohol.
My issue is that my phone will trigger "Google voice" search just by slight movement at the cable /jack junction. This is insanely annoying considering I bought this phone due to its audio prowess.
It will also automatically pause or change tracks with the same jack/cable movement.
I am Canadian and bought this from HK via ebay. I am one of those who almost never bother with warranties but obviously would seeing as I spend near a grand on this thing. How would I begin on a warranty claim?
Thanks.
Seems to be a common issue, unfortunately. I haven't really found a way to fix it yet.
How new is your device?
What type of finish is on the end of the cables ends?
I use this cable with almost no issue. Once in a while it will trigger voice when I plug in. But that's all.
https://www.amazon.com/gp/aw/d/B00F9KUF7O/ref=yo_ii_img?ie=UTF8&psc=1
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
I had this issue a few times on my previous phone (Droid Maxx) when in the car, as I was plugging it in (usually when there was turbulence). I thought it was due to the tip of the plug contacting one of the other contacts in the jack. See this link for what the different parts of a headphone/mic combo plug or jack are. I'm not sure if your cable has all of those, but if the wrong ones touch maybe it triggers the mic to listen. Or internally your cable may be shorting between the different signals. Just spitballing ideas.
You know what guys, a friend of mine really liked my phone and got one as well. So when he got it I asked to him to test the jack problem with my headphones and it was simply not there. I do suspect this is a problem with the device. I'll try to get in touch with LG a second time for support (as the first time they asked me to get back to the country where I got it, the Philippines, and this is not really an option).
MrCogito said:
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
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Click to collapse
Funny you mentioned the volume increase. That is a trick I learned from someone in another thread as the standard gain setting for low impedance headphones was too weak. That made a vast improvement in volume and was a life saver because I bought this phone specifically for its audio abilities.
As for the Google voice thing the only thing I found that worked was going under apps and disabling the Google app which is ridiculous considering it kills Google on tap which is a big feature of android.
I am pretty sure this is being trigggered by the jack somehow engaging a contact. Explains why it's triggered when I move.
Drives me nuts. Read somewhere that MM fixed this but not for me. I will try enabling Google app and uncheck all the voice options and see if this helps.
You know what, after struggling long with this I've finally gathered the balls to buy a headphone jack part and replace it myself. I've done it with my old Nexus 4 (the jack actually broke there).
It takes a while to arrive, but I'll perform the change and post the result here.
Where I got it from:
http://www.ebay.com/itm/122034019463
I sometimes have the voice recognition and volume issue, but for me it appears to be an issue with my headphones (Bose MIE2i). I don't have the issue with any other headphone or cable. I have this issue when I fiddle with the in-line controls of the Bose (both this and the 1st pair of Bose). My belief was that it was due to poor shielding of conductors in the controller or shoddy wiring connections.
Did u ever solve the problem with replacement? Im having issues with left and right volume. Like a shorted cable, but bought new phones & still doing that.
Just in case anyone is still suffering from this problem, I made a discovery today. I've replaced the headphone jack in my v10 3 times thinking that they're just ****ty headphone jacks that break all the time, but in my case at least the fault wasn't the contacts inside the jack itself. I found that my problem was actually related to the push-down connector that clips to the motherboard. I had a hunch that keeping the phone in my pocket with headphones connected was slowly rocking it back and forth and would eventually disconnect it. In order to add more clamping pressure to the connector, I put 3 small slices of electrical tape on top of it before screwing the back down. On my walk home today, the left earphone would disconnect with literally every step that I made. After putting the electrical tape in the problem was solved.