Hi guys.
I have had this issue for awhile and have put it off thinking it was a headphone cable issue but it's not.
I have already tried cleaning with contact cleaner and rubbing alcohol.
My issue is that my phone will trigger "Google voice" search just by slight movement at the cable /jack junction. This is insanely annoying considering I bought this phone due to its audio prowess.
It will also automatically pause or change tracks with the same jack/cable movement.
I am Canadian and bought this from HK via ebay. I am one of those who almost never bother with warranties but obviously would seeing as I spend near a grand on this thing. How would I begin on a warranty claim?
Thanks.
Seems to be a common issue, unfortunately. I haven't really found a way to fix it yet.
How new is your device?
What type of finish is on the end of the cables ends?
I use this cable with almost no issue. Once in a while it will trigger voice when I plug in. But that's all.
https://www.amazon.com/gp/aw/d/B00F9KUF7O/ref=yo_ii_img?ie=UTF8&psc=1
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
I had this issue a few times on my previous phone (Droid Maxx) when in the car, as I was plugging it in (usually when there was turbulence). I thought it was due to the tip of the plug contacting one of the other contacts in the jack. See this link for what the different parts of a headphone/mic combo plug or jack are. I'm not sure if your cable has all of those, but if the wrong ones touch maybe it triggers the mic to listen. Or internally your cable may be shorting between the different signals. Just spitballing ideas.
You know what guys, a friend of mine really liked my phone and got one as well. So when he got it I asked to him to test the jack problem with my headphones and it was simply not there. I do suspect this is a problem with the device. I'll try to get in touch with LG a second time for support (as the first time they asked me to get back to the country where I got it, the Philippines, and this is not really an option).
MrCogito said:
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
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Click to collapse
Funny you mentioned the volume increase. That is a trick I learned from someone in another thread as the standard gain setting for low impedance headphones was too weak. That made a vast improvement in volume and was a life saver because I bought this phone specifically for its audio abilities.
As for the Google voice thing the only thing I found that worked was going under apps and disabling the Google app which is ridiculous considering it kills Google on tap which is a big feature of android.
I am pretty sure this is being trigggered by the jack somehow engaging a contact. Explains why it's triggered when I move.
Drives me nuts. Read somewhere that MM fixed this but not for me. I will try enabling Google app and uncheck all the voice options and see if this helps.
You know what, after struggling long with this I've finally gathered the balls to buy a headphone jack part and replace it myself. I've done it with my old Nexus 4 (the jack actually broke there).
It takes a while to arrive, but I'll perform the change and post the result here.
Where I got it from:
http://www.ebay.com/itm/122034019463
I sometimes have the voice recognition and volume issue, but for me it appears to be an issue with my headphones (Bose MIE2i). I don't have the issue with any other headphone or cable. I have this issue when I fiddle with the in-line controls of the Bose (both this and the 1st pair of Bose). My belief was that it was due to poor shielding of conductors in the controller or shoddy wiring connections.
Did u ever solve the problem with replacement? Im having issues with left and right volume. Like a shorted cable, but bought new phones & still doing that.
Just in case anyone is still suffering from this problem, I made a discovery today. I've replaced the headphone jack in my v10 3 times thinking that they're just ****ty headphone jacks that break all the time, but in my case at least the fault wasn't the contacts inside the jack itself. I found that my problem was actually related to the push-down connector that clips to the motherboard. I had a hunch that keeping the phone in my pocket with headphones connected was slowly rocking it back and forth and would eventually disconnect it. In order to add more clamping pressure to the connector, I put 3 small slices of electrical tape on top of it before screwing the back down. On my walk home today, the left earphone would disconnect with literally every step that I made. After putting the electrical tape in the problem was solved.
Related
I was on my nightly bicycle ride using Cardio Trainer and my Skull Candy Smokin Buds, and everytime id move the phone in my bicycle jersey near the headphone jack it would cause the music to skip/stop/ff sometimes try to voice search and sometimes try to redial out ... I can replicate the problem here at home by jiggling the headphone jack around abit .......... anyone else
Yes. I posted the exact same thing in Q&A forum. Got no response but I figured it out.
Sometimes when you plug in your headphones they are detected as a headset. It doesn't occur that often, just make sure the notification icon doesn't have the microphone part. Otherwise any shaking causes songs to skip, phone to freak out and voice dialer starts.
Apparently there's also an app that makes sure they always do connect in headset mode. I think I'll go replace my phone anyway.
Sent from my PG86100 using XDA App
I had the same thing happen yesterday. I was testing some speakers at a job site and the phone was going CRAZY. I pulled the phone out of the otterbox case and re-plugged the headphone in and it was fine. I think my problem was the case + cable was not making the correct contact. Today I had the headphones from a PSP plugged in (with case) and it was fine.
Looks like its the same thing that was heading to my evo4g. The headphone input is design for 3 ring conductor (for remote control) but your headphone jack has 2 ring conductor thus making your phone act weird. I brought an adopter (you can go search amazon) and it fixed the problem.
go to marketplace and download "headset blocker". it wont show up in your apps list. go to 1 of your homescreens, and add its widget. its a toggle that you turn on and off. when its on, none of the headphone control features will work, and it it should just play your music without skipping tracks and what not.
I have the same issue did you ever figure it out?
Like previously mentioned this is because it is designed for a 3 ring conductor. 1 is left, 2 is right, 3 is microphone/control. The controls are back track, forward track, pause/play/answer/hangup. If you have a pair of headphones with 2 conductor (which is fine and it is also designed for) you are good. If, however, you aren't making full contact (because of cases being in the way or you have a 'non standard' headphones, read: cheap ****) wacky things can happy from intermittent contact of the various points.
I've never experienced this on either phone, but, it is a thing and it makes perfect sense.
There is another possibility...that the jack is fncked up. Poorly soldered, defective jack, abused (all it takes it one good jerk on the cable to ruin everything).
It's not as random and wacky of a situation as it sounds like.
I have two different 2 ring (stereo) headphone cables from two different manufacturers and the cable has nothing to do with the issue in my case. The issue is not with headphone/earbuds and not with the cable not plugging in all the way. The issue for me is that when you have the headphone cable plugged into the jack and the other end is feeding any type of amp: stereo equipment, Aux input in a car, whatever, the phone absolutely loses its mind. I've tested it on three different phones now and it does it every time. The phone is unusable until you download, install, and activate Headset Blocker from the market. Then everything works perfectly. It appears to be a defect in either the hardware or the software because it is picking up electrical noise as headset control signals.
BTW, I've measured the cables and tested to be sure they plug in all the way. They are standard 2 ring (which means three conductor) cables that should not be triggering any headset functionality. Something on these phones is falsely triggering the headset connection: maybe some very small electrical signal or voltage coming from aux inputs because as I said, earbuds/headphones with the exact same connector don't have the problem.
Mike
I had the same problem and just swapped it for a new phone. If you're still under 30 days just take it back.
mikeyxda said:
I have two different 2 ring (stereo) headphone cables from two different manufacturers and the cable has nothing to do with the issue in my case. The issue is not with headphone/earbuds and not with the cable not plugging in all the way. The issue for me is that when you have the headphone cable plugged into the jack and the other end is feeding any type of amp: stereo equipment, Aux input in a car, whatever, the phone absolutely loses its mind. I've tested it on three different phones now and it does it every time. The phone is unusable until you download, install, and activate Headset Blocker from the market. Then everything works perfectly. It appears to be a defect in either the hardware or the software because it is picking up electrical noise as headset control signals.
BTW, I've measured the cables and tested to be sure they plug in all the way. They are standard 2 ring (which means three conductor) cables that should not be triggering any headset functionality. Something on these phones is falsely triggering the headset connection: maybe some very small electrical signal or voltage coming from aux inputs because as I said, earbuds/headphones with the exact same connector don't have the problem.
Mike
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Click to collapse
It sounds likely that it could be a grounding issue, probably on the amp side...though it could be on the phone side, especially if this happens to some phones and not others. If this is pro gear there is probably a ground lift switch on the back...give that a shot, if it doesn't help then it is definitely the phone...which I am leaning towards since it seems to happen on some and not others.
Headset Blocker from Market. I had a video on youtube about this and my thread is here.
i am having the same problem. thanks for the heads up for the headset blocker app. beats using up warranty or paying deductible for now.
I know this thread is 2 years old, but I figured bumping is better than starting a new thread. Anways, this issue has been driving me crazy to no end. Headset blocker stops the false signals. However, if it's in your pocket and the base of the jack is bent, (at least on Skullcandy products + HTC Inspire), music stops playing from the left ear.
Anyways, I figured out a solution to this. Cut a 3.4mm hole in a credit card, and then insert your headphone jack. Trim the card around where you insert the headphone jack. To get the right size hole, I use a knife to penetrate the card, and then use a screwdriver to widen the hole until it's about right. It should stop all interference and false signals, audio cutting when your phone is in your pocket and the headphone base is bent.
This also works on heaphones that have microphones; however, you have to remove the plastic piece if you want to use the mic.
Abaout those adapters on Amazon that someone mentioned; what do I search to find them?
daneurysm said:
It sounds likely that it could be a grounding issue, probably on the amp side...though it could be on the phone side, especially if this happens to some phones and not others. If this is pro gear there is probably a ground lift switch on the back...give that a shot, if it doesn't help then it is definitely the phone...which I am leaning towards since it seems to happen on some and not others.
Click to expand...
Click to collapse
Nope, it's certainly on the phone side.
I've had the same issues plugging it into my car and into professional audio equipment.
Headset blocker is great. I just keep it on all the time.
It was pretty funny sitting in the car and realizing that it's dialing everyone on your contact list though. Couldn't make it stop even after unplugging it. It went crazy.
DjDom said:
Nope, it's certainly on the phone side.
I've had the same issues plugging it into my car and into professional audio equipment.
Headset blocker is great. I just keep it on all the time.
It was pretty funny sitting in the car and realizing that it's dialing everyone on your contact list though. Couldn't make it stop even after unplugging it. It went crazy.
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Click to collapse
i have the exact same thing on my device, but it happens with any headphones i have plugged in
moving them just a bit causes google now to launch repeatedly and the music to skip,play,pause,etc
to fix it i remember using a blocker from the market and editing the code that launches google now via headphones so the blocker would block it aswell
Hi all,
to my great frustration, I've discovered that my SGS2 line-out / headphones jack seems to have a slack joint, i.e. if you turn a connected plug around its long axis, a crackling sound is heared in the speakers and at some angular positions the stereo signal will be reduced to mono (i.e. one speaker gos silent). With one device (mobile outdoor speaker) I even had no sound at all at when inserting the plug with the wrong "orientation".
Did anybody experience the same problem or am I just out of luck here?
I am wondering whether sending back the device to the retailer (Amazon) or directly to Samsung (I'm situated in Germany) will yield the faster round-trip time, any experiences here?
Thanks!
PS: I know this may be a stupid question but can somebody PLEASE tell me how to search for multiple keywords with AND logic in this forum? Tried "+word +word" and "word AND word" (without the quotes) but nothing seems to work.
Are you using the headphones that came with it? My better half went through 4 sets of the stock samsung headphones with her original Galaxy S and all produced the same issue of losing one channel after a matter of days/weeks. having the jack inserted to about 2/3rds is a workaround but not ideal as you still lose some frequencies and it's insecure... They're just a bit pony.
No, I used different kind of headphones, including Sennheiser in-ear headphones and a standard male-male audio jack connected to some bigger hifi system. With some jacks I did not encounter the problem, but most of them lost some part of the signal with some orientations: I persume that the manufacturing tolerance of the jacks also plays a role...
Anyway, it's definitely not a problem of the jacks but of the device since I tried it with the SGS2 of a friend yesterday and it worked with the same jack that made problems with my device.
I will proceed sending my phone to Samsung for repair, I hope that won't take to long *sad looking*, I am so used to it now, it's card to survive to weeks without it.
I had the same problem, all I had to do was insert headphones cable "HARDER" into the audio jack until I herd a "click" sound.
I was way to over protective of this phone when i first had it, and wanted to handle too much with care, forced the dam cable in, and "click", sounded like it snapped into place, the audio worked correctly without cracking noise or without the need to wiggle to cable get clearer sound.
Perhaps your friends SGS2 is already used to headphone being inserted, but yours not. Just add a little pressure until you hear clip into place.
If this doesnt help, then repair or return.
Thanks for the hint, but unfortunately I had the jack inserted to the very end, so this was not the problem... sent in for repair now, let's see what happens.
I have a fix for you i think!!!!!!!!
ok . when i got my s2 like 4 days ago (at&t usa version) i noticed that when i plugged into my aux cable in my car that it was low sound cracking more volume on the left side , very annoying . NOW FOR A SIMPLE FIX FOR SOME TO TRY! PLUG IT IN ALL THE WAY! i noticed when plugging it in i wasnt fully plugging it in . it should go all the way down FULLY! the sound is perfect once this is done . I HOPE THIS HELPS YOU !!!!!! good luck
I plugged my headphones in for the first time today and i realized that the left side was quieter than the right. And I unplugged it and replugged it in and it was fine. Then I tried it again and the left side was lower again. I'm not sure what's causing this or if my tablet is defective. But it seems like a hit or miss on getting even volume from both sides.
Anyone else having this problem or can test it out?
I have te same issue and it happens every time I plug in headphones and its annoying.
For me this only happened when I use my SGS2 headphones on Nook.
Actually, I found that SGS2 headphones only work well on the SGS2. With my laptop they have tons of noise, on nook sometimes I have uneven volume.
Although on SGS2 they have the best sound I've ever heard in headphones..
Have you guys tried other headphones?
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
Montisaquadeis said:
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
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Click to collapse
My 5$ noise isolation headphones work just fine? O_O
Montisaquadeis said:
I have te same issue and it happens every time I plug in headphones and its annoying.
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Click to collapse
This.
Every single time.
no issues here.
No issues here.
Headphone bug
Yes I too have that problem. Glad to see that it's not just me & mine.
Stupid question - for those having issues, have you tried wiggling or rotating the plug once it is plugged in? Sometimes I find if I have a spot of oxidization on the plug it will cause said uneven volume. It could explain the difference that occurs when you unplug/plug back in.
Another thing to try would be to plug them in when the device is asleep to see if that helps. If there is anything that tries to reduce the "pop" of the sound of plugging in the headphones it *might* affect how they sound after the fact.
Just grasping at straws here based on my experience with other devices.
I was having this problem until I realized I only had my headphones plugged in half way. Don't mean to be a jerk, but have you tried plugging your headphones in just a little further?
Sent from my DROID BIONIC using Tapatalk
no amount of fiddling with the plug helped me at all still have the issue and its annoying since the speaker isnt loud enough when I am out and about.
Another thing to consider - another issue I've had with certain device/headphone combos is that some headphone jacks either don't have a long enough plug or the plastic jacket of the jack interferes just enough with the plug in the device to affect sound (essentially related to downsay's comment). Try a cheap pair of 'phones from the dollar store with a simple jack and see if the problem persists. If so, perhaps the device is defective...
These are a cheap pair of head phones from dollar general lol.
Edit: Plugging the headphones in while the device was asleep seems to have fixed the issue for me for now. Sound is equal in both cans now
I have tried 4 different earphones, they have been plugged in all the way. Some people have no problem, so I'm beginning to think this is a hardware defect. I'm going to exchange mine and will let you guys know if there is a difference. I'll also try out the display model and see if it suffers from this problem.
Glad to hear you got them to work. Please do let us know how it goes with returning the nook tablet.
Sent from my DROID BIONIC using Tapatalk
I replaced my Nook twice partially due to this issue. Same problem on all three and it's always the left channel that is not connecting properly. I have found that I can get a good connection by plugging the jack in slowly. I think this is more a software issue than a hardware issue.
Yea just exchanged my tablet as well and the same issue is there as well as the one at the store. Plugging in slowly does help. Just before it engages the last click, if you hear both channels you're golden. Hopefully this is a software issue because it seems to be random. Unfortunately the one I exchanged has a creaking case, so now back to exchange again.
I stopped by Radio Shack this afternoon and purchased a $5 female to male 1/4" stereo connector. It seems to have solved the problem. I had similar problem years back with an iPaq PocketPC. Due to the shape of the hole on the iPaq/Nook, the headphone/earphone connector isn't inserting deeply enough.
Another solution would be to use something like a Dremel Mototool and shave away some of the excess material on the headphone/earphone adapter, so it can insert a little bit deeper.
ibgap said:
I think this is more a software issue than a hardware issue.
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Click to collapse
What is everyone testing their audio on? The stock media player? Video (what program)? Is it on every application you try?
I haven't had any issues with audio in games, websites or MX player at all other than a loudish pop when some programs start up, but I'm using a set of Denon stereo headphones (so, good (large/long, gold) headphone plugs on it, jiggling the connection does nothing).
EDIT: Moderators, please feel free to move this thread to the troubleshooting/Q&A forum. I didn't realize it might belong there... Sorry!
OK so I got a new HTC One and so far I love it in all aspects except... the following:
With a headset plugged in to the headphone jack (earbuds with in-line mic and button) any amount of jostling or rotation of the plug in the jack causes my phone to skip songs, stop playing music, and begin redialing the last call in my call log. This issue makes the phone practically unusable for listening to music, as even the slightest shaking of the plug (i.e. from phone in pocket while walking, movement of headphone cord from turning head left or right while sitting still, etc) causes problems.
I thought it was a problem with the individual device I got so T-Mobile was nice enough to send me a new HTC One...
And it has the exact same problem.
I have tried several different headsets with button and mic. Notably, all of the headsets with mic I've tried all work flawlessly on all other devices.
Has ANYONE had this problem?
Note that I Intend to record a video of the problem for evidence, but I'm pretty convinced its a design flaw in the HTC One.
At this point I have all intention to go with a different device, as much as that pains me to say (probably the Xperia Z)
EDIT2: After some experimentation, I have discovered the problem. It is a ridiculous design flaw on the part of HTC. I will post pictures later along with videos. In theory it can be remedied with a new set of headphones of a certain style or possibly some electrical tape or other insulating material, but I really don't think that should be a requirement of using the HTC One.
EDIT4: See here for my post on reddit with a description of what I believe to be the cause of this problem: http://www.reddit.com/r/htcone/comments/1k6ia1/illustration_of_a_design_flaw_with_the_htc_one/
And here is a link directly to the photo album on imgur with descriptive captions: http://imgur.com/a/uXvn3
i just picked up a set of ear bud n mic headphones today and played music and did voice commands with it today and had no issues but it was a short period of time...i will try to replicate ur issue and report back later today.
its a issue with something of htc software i believe. it was doing similar with my skullcandy ink'd second gens.
i looked into it a lil but not alot. but it seems only certain headset/earbud combos work properly. i really dont know why theyd have it like that. but for me i had to play around with the mic button and what not.
It's the head set I have earbuds and soul, soul works fine
Sent from my HTC One using Tapatalk 2
I've run into this problem on other phones before, but it was always the 3.5mm jack. Either it was tarnished or the case/jack design combo was causing it to not seat fully. Check very closely that the jack is fully seated and maybe try with another set before condemning the jack in the phone as bad.
I believe I have diagnosed the cause of this and other problems. Please see the OP for links to photo album with descriptions.
I purchased mine back in june and never had this problem. Ive used 2 pairs of headphones with the device (some $5 kyocera promo headset from when I worked at metropcs and a pair of Sony MDR-XB500). Only thing I could think of would be faulty software/hardware (phone jack) combination.
LifeEscalade said:
I purchased mine back in june and never had this problem.
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Click to collapse
yeah , it's right.
I have this very issue on my HTC one Since my wife's HTC one doesn't experience it with the same headphones I just concluded it was some tolerances that were off on mine I mainly use Bluetooth so I didn't feel it was a big enough issue to return. I had originally searched to see if it was a widespread issue, but could not find any others who had it.
I have not had the problem, either with a headset or an AUX cable I use for my car stereo. The headset jack on mine fits very snug and the plug does not touch the housing except maybe a very small area where the lip is metal.
So i checked dozens times if the jack socket is ok and it is, also the motherboard pads looks ok, but i can't make any headphones to work anyway.
They don't get detected, ones or twice they worked for 1 second, and then it's only rugg noise.
no idea anymore. No any garbage inside. Everything look clean and cool.
I also flashed and rooted it with 2 different roms. Didn't help.
Pls help.
Fox_Murderer said:
So i checked dozens times if the jack socket is ok and it is, also the motherboard pads looks ok, but i can't make any headphones to work anyway.
They don't get detected, ones or twice they worked for 1 second, and then it's only rugg noise.
no idea anymore. No any garbage inside. Everything look clean and cool.
I also flashed and rooted it with 2 different roms. Didn't help.
Pls help.
Click to expand...
Click to collapse
hardware issue, you must need a technician
Could the IC get wrecked? It should not cause the speaker works normal. I can hear all voices and music.
Fox_Murderer said:
Could the IC get wrecked? It should not cause the speaker works normal. I can hear all voices and music.
Click to expand...
Click to collapse
Maybe the headphone jack sensor got damaged. Does the headphone icon appear on the status bar when plugged? If not, then this is likely the issue.
Where is jack sensor?? How does it looks like?
Fox_Murderer said:
Where is jack sensor?? How does it looks like?
Click to expand...
Click to collapse
The jack it's attached to the upper part of the board. You'll have to open the phone. And it is covered in plastic. If it's damaged then you'll probably have to replace it.
With EdwinMoqs and Artas' roms volume output can be high enough to cause clipping, which is often accompanied by false headset removal event. You have to carefully adjust the maximum safe volume level, but in the end it's still louder than stock rom which is crippled by EU and probably US regulations.
I can adjust volume via headset button, with the Headset Button Controller app. Setting max volume to 80-90% should do. The clipping protection in poweramp wasn't effective, it did the job with Artas' rom.
Problem can also be caused by a switch, which should be under one of the contacts in the jack, and can be reached with a needle(i never checked how it looks inside the jack). Also the plug should fit in to the hilt. Something might block the plug, the spindle with the contacts be too short. If you get the plug fully in and still see the spindle you're safe.
Socket looks like connecting, i can see pins moving. And i was shorting some last pins and it didn't said headphones is on.
There's a new feature in Android from 5.x or 6.x up, called Pressy Mode. It does exactly what the problem is here, and it can be controlled by Headset Button Controller app.
Probably intended for using the headset as antenna for a built-in tuner solely.
Ok, thank you all to trying to help me. I fixed this, it is working for now, i don't know for how long.
I connected for couple of seconds left channel and/or right channel by wire to the grounded Metal shield on board, and it started to detect headphones every time for now. The wire is not needed for constant working. I don't know how it worked. Also, motherboard was just a little moving over socket, so it was needed to make it hold still. I puted some little plastik on board so it pressed to the back. Works for now. I just dont know for how long. But there are still some little scrathes noises so it must be faulty IC or something in way from controller to the socket. The speaker has no scratch noises, works normal. but elements looks normal no green rust or anything.