Multiple problems with XA Ultra - Sony Xperia XA Ultra Questions & Answers

Hello! I am from Argentina. My English is not very good
A friend has an Xperia XA Ultra and it's having strangers problems.
At the beginning it starts to doesn't response with the unlock bottom in aleatorys ways. After that, the cellphone starts to show a letter that said "UI system does not respond" when the unlock bottom doesn't respond.
Time passed and now the display does strange defects in the lower part of the screen and in the part nearly to the usb port It heats up a punctual zone.
I wanted to know if this has a solution and if this could have been made it for the use of a generic charger or an unstable voltage in the electric current
Thanks!

The first issue is hard to say what it is.
Is this phone rooted?
Second issue how long has he had this problem.
How is the battery life.
Sent from my F3213 using xda premium

mchlbenner said:
The first issue is hard to say what it is.
Is this phone rooted?
Second issue how long has he had this problem.
How is the battery life.
Sent from my F3213 using xda premium
Click to expand...
Click to collapse
No, it´s not rooted.
He has that problem 1 month and a half ago and it's getting worse
Battery life normal

Well sounds like it could be a hardware
Does it get hot? Besides the port.
issue but I would try a hard reset.
If in warranty I would send for service.
Sent from my F3213 using xda premium

Related

[Q] Top half of phone gets extremely hot.

Anyone experience this? I noticed when my phone is plugged in and i play a game for 5 mins the top half of my phone gets to 47-48 degrees... Almost too hot to hold. When I leave it alone it stays about 10 degrees cooler. Anyone know what might be causing this?
Sent from my SGH-I717R using XDA
Not sure what might be causing it but mine does the same. It's probably normal.
There are several threads discussing this. Please search first.
Sent from my SAMSUNG-SGH-I717 using xda premium
The current to your phone and the addition of you doing something causes the processor to get hot. That's it.
Are you using the flip case from Samsung?
Sent from my SAMSUNG-SGH-I717 using xda premium
I didnt do anything to the phone.. This was a replacement from my original one that was randomly rebooting and freezing.. Im just worried i might damage the internals.. Anyways i called rogers for another replacement. They are sending it as soon as i return my original
Sent from my SGH-I717R using XDA
StarLog said:
There are several threads discussing this. Please search first.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I have searched but mines getting hot from the screen and the back cant talk on it.. Burns my face
Sent from my SGH-I717R using XDA
joshnichols189 said:
The current to your phone and the addition of you doing something causes the processor to get hot. That's it.
Click to expand...
Click to collapse
I have tried three other Notes and they are all significantly cooler doing the same tasks. Like i said im worried about damaging internals.
Sent from my SGH-I717R using XDA
Thanks for bringing this up, it's quite relevant to my interests.
Mine also gets hot. I recently upgraded my folks' phones to ATT Galaxy S II's (non Skyrocket) and they both get very hot when surfing on battery power via data. My battery monitor widget said 103'F at one point.
My Note also feels a little laggy (not hugely so) and has crashed a couple of times. The battery life is atrocious (coming from an iPhone 4)... I'm considering exchanging it at ATT as I'm still well within my 30 days. Rooting and freezing all the usual suspect apps hasn't helped.
billzilla2000 said:
Thanks for bringing this up, it's quite relevant to my interests.
Mine also gets hot. I recently upgraded my folks' phones to ATT Galaxy S II's (non Skyrocket) and they both get very hot when surfing on battery power via data. My battery monitor widget said 103'F at one point.
My Note also feels a little laggy (not hugely so) and has crashed a couple of times. The battery life is atrocious (coming from an iPhone 4)... I'm considering exchanging it at ATT as I'm still well within my 30 days. Rooting and freezing all the usual suspect apps hasn't helped.
Click to expand...
Click to collapse
Whats weird is that my original one didnt get hot but was laggy and freezing up. This ones the exact opposite.. Fast as hell and hot. Now i did a couple tests and the only difference was that the white on my current phone had a slight yellowish tint on the original. Battery life i get 12-17 hours on both.
Sent from my SGH-I717R using XDA
On a sidenote just took my phone out of my pocket and while writing the last post phone got to 37 degrees and this is while it was off the charger... Anyways once Rogers recieves my original note they will send me a replacement to my replacement lol.. Anyone know if i get three lemons would I be entitled to a new unit? I know carriers used to do that.
Sent from my SGH-I717R using XDA
mine gets hot when i am on the phone for long time or when i use it as a hot spot
busybeebusy said:
mine gets hot when i am on the phone for long time or when i use it as a hot spot
Click to expand...
Click to collapse
Depending on the task mine got hot anywhere between 5 or 10 mins
Sent from my SGH-I717R using XDA
My first note would her extremely hot between 117f and 130f while idle on a charger from the top half up. Used a thermal temp sensor from my liquid cooling to measure temp. According to a friend of mine manager at an att, said the heat problem is the biggest for return and that from what he's found out talking a Sammy rep that the cpu and memory in some units through shipping and handling have been loosened from their respective heat transfer system.
So basically manufacture defect and if it gets hot replace it. It'll hurt the internals.
Sent from my SAMSUNG-SGH-I717 using xda premium
Getting a replacement shipped this week
Sent from my SGH-I717R using XDA
feel bad for the ones having all the problems.....its hard for me to get my phone to even reach 40C and thats while watching movies and pausing and making calls. the playing a game. i have to do ALOT to get it that hot.
i have noticed the pocket thing though, if i keep it in my jacket pocket it seem to get hotter faster even though i am not doing anything on it at all. but it goes right back down again after i pull it out for about 3 min.
^^ thats what she said to that last sentence lol
Sent from my SGH-I717R using XDA
DaKidSlim said:
^^ thats what she said to that last sentence lol
Sent from my SGH-I717R using XDA
Click to expand...
Click to collapse
uhmmmm but, damn. she must be mad....lol

[Q] display problem:screen not showing anything

Hi friends...this is the first thread by me so far and that too bcoz i cant sort out my problem by myself.
so the problem is with my neoV's screen...first it started a few times while scrolling through lists...then anytime touching any option...the display showed vertical coloured lines starting from the top coming down and went blank in 1.5 seconds...then nothing...everything on the screen gives respond on touch but i cant see anything...just blank black screen.
at first the problem went away when locking the screen and unlocking after a minute...but now...it persists even after reboots...i cant even see the boot screen...nor the recovery options...so no way to do anything.
i changed kernels via fastboot, dried the device with hair drier...only repairing with pc companion or flashing stock ftf is left...but i think the problem is not software related.
i think i have damaged my screen by charging from a samsung charger.
i will update the findings after flashing a ftf or repairing with pc companion.
any of you have any idea about the problem?
thanks.
well, I think same as you, hardware problem, LCD passed away..
PCC or .ftf and to the service center.
btw, why you mean it's caused by samsung charger?
Madfysh said:
well, I think same as you, hardware problem, LCD passed away..
PCC or .ftf and to the service center.
btw, why you mean it's caused by samsung charger?
Click to expand...
Click to collapse
bcoz the problem started after i used it for 3-4 days and bfore that nothing like that ever happened...my pet german shepherd chewed my original sony charger...so now i am using my brother's samsung wave2 charger and data cable.
unisol107 said:
bcoz the problem started after i used it for 3-4 days and bfore that nothing like that ever happened...my pet german shepherd chewed my original sony charger...so now i am using my brother's samsung wave2 charger and data cable.
Click to expand...
Click to collapse
coincidence I would say..
Though my friend is having problem with one old slide samsung when charging it with SE charger, phone freeze, restart and lose sms's but that's not coincidence as it happens everytime when she charge it with SE charger... strange indeed.
Madfysh said:
coincidence I would say..
Though my friend is having problem with one old slide samsung when charging it with SE charger, phone freeze, restart and lose sms's but that's not coincidence as it happens everytime when she charge it with SE charger... strange indeed.
Click to expand...
Click to collapse
in my case...i cant authentically say it is bcoz of the samsung charger...anyway...downloading .431 ftf...very slow conection...then if the problem persists...i will have to relock the bootloader to take it for service.
but i fear they may ask for the charger...and if i take the torn charger to them...they will straight away refuse to repair under warranty...and buying a new charger will be costly...sony equipment is always costly...and i think it would be better to repair my charger by myself and replacing the display.
unisol107 said:
but i fear they may ask for the charger...and if i take the torn charger to them...they will straight away refuse to repair under warranty...and buying a new charger will be costly...sony equipment is always costly...and i think it would be better to repair my charger by myself and replacing the display.
Click to expand...
Click to collapse
Don't worry, they wont ask you that. You are claiming warranty for phone, not charger
In none of service center I've been to, charger was need to be given.
Madfysh said:
Don't worry, they wont ask you that. You are claiming warranty for phone, not charger
In none of service center I've been to, charger was need to be given.
Click to expand...
Click to collapse
Hi mate...my display is back to normal...i just dried it again with a hot blower...my guess might be right...it is probably due to moisture...now lets see how long it works...now i will get some dehessicators.
Sent from my Xperia neo V
unisol107 said:
Hi mate...my display is back to normal...i just dried it again with a hot blower...my guess might be right...it is probably due to moisture...now lets see how long it works...now i will get some dehessicators.
Sent from my Xperia neo V
Click to expand...
Click to collapse
Thank God it came to normal. Btw You would have got new display and free service of your phone. If problem persists don't waist any time and go to service center,
Sent from my MT11i using xda premium
Ysharief said:
Thank God it came to normal. Btw You would have got new display and free service of your phone. If problem persists don't waist any time and go to service center,
Sent from my MT11i using xda premium
Click to expand...
Click to collapse
Unfortunately mate...it is dead again...now...service centre is the last option.
Sent from my MT11i using xda app-developers app
unisol107 said:
Unfortunately mate...it is dead again...now...service centre is the last option.
Sent from my MT11i using xda app-developers app
Click to expand...
Click to collapse
Aah may be expecting new phone hmmm goodluck mate
Sent from my MT11i using xda premium

[Q][Urgent]Sudden Death of Xperia Tablet Z

So my "not even two day old" device experienced a sudden death.
I was reading a manga on it and it suddenly turned off... It turned on when i connected the power cable and pressed vol up plus power key.
But this is a horrific thing to happen to a guy.. I mean I paid too much and not for this...
Any fixes? Anyone?
I'm really afraid people!!!
It sounds more like "sudden faint" more than sudden death. It happened to my XTZ once as well but just once so I'm not worried as much as you. I guess like any computer thingy with a lot of fancy electronic stuff it can act wierd from time to time. As far as I can see - if it's not happening often, than don't worry too much and just enjoy your cool tablet
Sent from my SGP311 using XDA Premium HD app
vjawsm said:
So my "not even two day old" device experienced a sudden death.
I was reading a manga on it and it suddenly turned off... It turned on when i connected the power cable and pressed vol up plus power key.
But this is a horrific thing to happen to a guy.. I mean I paid too much and not for this...
Any fixes? Anyone?
I'm really afraid people!!!
Click to expand...
Click to collapse
Maybe the battery just died? If not, you may have just used a slightly unstable root. Are you running a custom rom?
simplyphoto said:
It sounds more like "sudden faint" more than sudden death. It happened to my XTZ once as well but just once so I'm not worried as much as you. I guess like any computer thingy with a lot of fancy electronic stuff it can act wierd from time to time. As far as I can see - if it's not happening often, than don't worry too much and just enjoy your cool tablet
Sent from my SGP311 using XDA Premium HD app
Click to expand...
Click to collapse
I totally agree with you there... but it would be nice if sony rolled out an update fixing this issue... like they did with xperia z....
the phone had the same issue and they resolved it... maybe someone can isolate the fix and modify it for the tablet.
jetstream131 said:
Maybe the battery just died? If not, you may have just used a slightly unstable root. Are you running a custom rom?
Click to expand...
Click to collapse
Battery was at 62%... also the tablet is in mint condition... no roots or unlocked bootloaders yet.....
vjawsm said:
I totally agree with you there... but it would be nice if sony rolled out an update fixing this issue... like they did with xperia z....
the phone had the same issue and they resolved it... maybe someone can isolate the fix and modify it for the tablet.
Click to expand...
Click to collapse
Problem with Xperia Z was different. "Sudden death" was permament and not fixible by power and volume button. It had something to do with stamina and battery voltage control and I'm 99,99% sure this is not the case here.
But I agree with you that Sony should(and probably will) fix it in the next update.
Sent from my SGP311 using XDA Premium HD app
This is not the issue I had. I wanted to clarify here that yours is fixable, my tablet was a complete brick, and doesn't even respond to button presses nor being plugged in, and no LED's turn on when plugged in. Mine is pooched, yours still turns on.

[Q] Weird stuff when on charge and after long use

So I have received my Z Ultra. It's the lte version and for 7 days has worked great, the last couple of days is been doing weird things when on charge or after extended use.
I suspect this may be a heat issue. This is a stock ROM and has a basic setup. When is on charge things just don't work, first thing I noticed is the gesture typing doesn't work. I also noticed the touch screen was doing random touches when trying to type and opening random programs.
After several hours of continuous use on battery I get spontaneous shutdown and is very hard to restart.
Has anyone else experienced this? The phone is only 10 days old and am thinking of asking for a refund. Thoughts or suggestions?
Cheers.
Tried a differrent wall outlet? I notice that my phone's touch senstivity gets funky when i use my stock sony charger in the office but it stays perfect when used at home.. Seems like the outlet is grounded or something..
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It makes no difference which outlet. Works fine when not plugged in to charge as long as I don't use it for hours.
Sent from my C6833 using xda app-developers app
Same with my unit. I got my XZU yesterday and am thoroughly testing it before the 7 days so I can still exchange it.
The problem I encounter
1. Sudden and random reboot of the phone after few minutes after being taken from the charger.
2. Once rebooted, the language setup screen is shown again asking me which language to use.
3. Display become less responsive.
Sent from my C6833 using XDA Premium 4 mobile app

Yet Another Bricked DNA Thread

So this morning I start playing music on my phone as I'm getting ready to take a shower (shower off at this time) and then the music stops - of course, the phone doesn't respond to the power button. So, I've tried recalibrating the charging circuit and booting into hboot, but with no luck. The charging lights do not turn on and the capacitive lights do not flash when holding the power (or any other additional combination of) button. I'm going to leave it on a charger for a day or so and see if I can get anywhere then. In the meantime, is there anything else you can advise me to try? I've read that disconnecting the battery for a few moments might do something, so I think that'll be my next step if keeping it on the charger doesn't result in anything.
Any advice is welcome, of course.
Cheers,
Griffin
Yeah so far the only thing I have seen with people who have had the same problem were disconnecting the battery. Or most people just get a replacement.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
So I disassembled it and pulled the battery for about ten minutes and reconnected it - to no avail. Is there a way I can test the battery? I have access to a multimeter, but I'm not entirely sure where to make contact on the battery's connector. I'm going to leave the battery disconnected for several hours and see what I can do then.
I seen in another thread like this about calibrating the battery but I can't find it.
to calibrate battery turn phone off and plug device into outlet press and hold power volume up and down at the same time until device poowers one or two minutes has passed if two minutes has passed call htc or asurion and replace it
griffinhaskins17 said:
So I disassembled it and pulled the battery for about ten minutes and reconnected it - to no avail. Is there a way I can test the battery? I have access to a multimeter, but I'm not entirely sure where to make contact on the battery's connector. I'm going to leave the battery disconnected for several hours and see what I can do then.
Click to expand...
Click to collapse
Ya I think I seen this guy say it in another thread. Thanks dude
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Welp, battery disconnected for ~24 hours and then attempted recalibration - nothing. I think I've got a bad component somewhere in there. I'm going to take up Best Buy's blue HTC One for $30 on Black Friday, but I'm definitely going to see if I can find out what's wrong with this thing, this hardware is not going to waste!
Thanks for the advice everyone!
Try another charger, maybe the one you've been using is bodied.
The same thing happened to me, I used my warranty and luckily I had 2 days left. I think we should start to really look into this problem, because I see it popping up more and more, and it is kind of **** that one year after this phone came out and everyone phone is bricking with no easy solution.
Were you rooted/rommed and what rom?
Rooted n ROM has nothing to do with it charging
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Mine crapped out in a similar fashion last week. Disassembled it yesterday and also had no luck with disconnecting the battery.
Anyone hook up a volt meter to these bricked phones? It might be a bad batch of batteries, or they just give out after a year of heavy to medium use. Anyone try a replacement battery? I am just hoping this phone doesn't randomly give out like this, but the trend seems to show sooner or later they just brick themselves.
Sent from my dlx using xda app-developers app
Uzephi said:
Anyone hook up a volt meter to these bricked phones? It might be a bad batch of batteries, or they just give out after a year of heavy to medium use. Anyone try a replacement battery? I am just hoping this phone doesn't randomly give out like this, but the trend seems to show sooner or later they just brick themselves.
Sent from my dlx using xda app-developers app
Click to expand...
Click to collapse
I'll probably take a meter to it today if I get a moment. I'll report back results.
Why don't u just buy a new battary
Sent from my HTC6435LVW using XDA Premium 4 mobile app
thayl0 said:
Why don't u just buy a new battary
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm not sure if it is the battery specifically, yet.
Hate to necro a thread, but we're always asked to search, so..
Did you ever get this resolved, OP? Mine literally just did the same thing. I was watching a YouTube video and it died in my hands. Full battery, had just taken it off the charger like 30 minutes prior. Absolutely no activity, no lights, no flashing, nothing. Get nothing when attaching it to the computer, too.
I'm really hesitant about getting a replacement because I don't want to be somewhere where I NEED the phone and have this happen. I guess I'll get a replacement and sell it for another phone. Damn.
Disconnect it from the charger for an hour, then connect it to a charger and wait a half hour to see if the charging light comes on and then turn it on.
orangechoochoo said:
Disconnect it from the charger for an hour, then connect it to a charger and wait a half hour to see if the charging light comes on and then turn it on.
Click to expand...
Click to collapse
Tried it. I tried everything I can think of. I'm getting a replacement from Verizon and selling it for the Moto X. No way am I gonna risk this happening again.
This looks like some soft if hardware failure but no one has been able to tell exactly what happens. Sorry to hear this happen to you.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Jaggar345 said:
This looks like some soft if hardware failure but no one has been able to tell exactly what happens. Sorry to hear this happen to you.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It happens so suddenly. The phone has been flawless since I got it. The only thing I can think of that was weird was a hard reset last week, but I just chalked that up to CM nightly issues. Oh well.

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