So this morning I start playing music on my phone as I'm getting ready to take a shower (shower off at this time) and then the music stops - of course, the phone doesn't respond to the power button. So, I've tried recalibrating the charging circuit and booting into hboot, but with no luck. The charging lights do not turn on and the capacitive lights do not flash when holding the power (or any other additional combination of) button. I'm going to leave it on a charger for a day or so and see if I can get anywhere then. In the meantime, is there anything else you can advise me to try? I've read that disconnecting the battery for a few moments might do something, so I think that'll be my next step if keeping it on the charger doesn't result in anything.
Any advice is welcome, of course.
Cheers,
Griffin
Yeah so far the only thing I have seen with people who have had the same problem were disconnecting the battery. Or most people just get a replacement.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
So I disassembled it and pulled the battery for about ten minutes and reconnected it - to no avail. Is there a way I can test the battery? I have access to a multimeter, but I'm not entirely sure where to make contact on the battery's connector. I'm going to leave the battery disconnected for several hours and see what I can do then.
I seen in another thread like this about calibrating the battery but I can't find it.
to calibrate battery turn phone off and plug device into outlet press and hold power volume up and down at the same time until device poowers one or two minutes has passed if two minutes has passed call htc or asurion and replace it
griffinhaskins17 said:
So I disassembled it and pulled the battery for about ten minutes and reconnected it - to no avail. Is there a way I can test the battery? I have access to a multimeter, but I'm not entirely sure where to make contact on the battery's connector. I'm going to leave the battery disconnected for several hours and see what I can do then.
Click to expand...
Click to collapse
Ya I think I seen this guy say it in another thread. Thanks dude
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Welp, battery disconnected for ~24 hours and then attempted recalibration - nothing. I think I've got a bad component somewhere in there. I'm going to take up Best Buy's blue HTC One for $30 on Black Friday, but I'm definitely going to see if I can find out what's wrong with this thing, this hardware is not going to waste!
Thanks for the advice everyone!
Try another charger, maybe the one you've been using is bodied.
The same thing happened to me, I used my warranty and luckily I had 2 days left. I think we should start to really look into this problem, because I see it popping up more and more, and it is kind of **** that one year after this phone came out and everyone phone is bricking with no easy solution.
Were you rooted/rommed and what rom?
Rooted n ROM has nothing to do with it charging
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Mine crapped out in a similar fashion last week. Disassembled it yesterday and also had no luck with disconnecting the battery.
Anyone hook up a volt meter to these bricked phones? It might be a bad batch of batteries, or they just give out after a year of heavy to medium use. Anyone try a replacement battery? I am just hoping this phone doesn't randomly give out like this, but the trend seems to show sooner or later they just brick themselves.
Sent from my dlx using xda app-developers app
Uzephi said:
Anyone hook up a volt meter to these bricked phones? It might be a bad batch of batteries, or they just give out after a year of heavy to medium use. Anyone try a replacement battery? I am just hoping this phone doesn't randomly give out like this, but the trend seems to show sooner or later they just brick themselves.
Sent from my dlx using xda app-developers app
Click to expand...
Click to collapse
I'll probably take a meter to it today if I get a moment. I'll report back results.
Why don't u just buy a new battary
Sent from my HTC6435LVW using XDA Premium 4 mobile app
thayl0 said:
Why don't u just buy a new battary
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm not sure if it is the battery specifically, yet.
Hate to necro a thread, but we're always asked to search, so..
Did you ever get this resolved, OP? Mine literally just did the same thing. I was watching a YouTube video and it died in my hands. Full battery, had just taken it off the charger like 30 minutes prior. Absolutely no activity, no lights, no flashing, nothing. Get nothing when attaching it to the computer, too.
I'm really hesitant about getting a replacement because I don't want to be somewhere where I NEED the phone and have this happen. I guess I'll get a replacement and sell it for another phone. Damn.
Disconnect it from the charger for an hour, then connect it to a charger and wait a half hour to see if the charging light comes on and then turn it on.
orangechoochoo said:
Disconnect it from the charger for an hour, then connect it to a charger and wait a half hour to see if the charging light comes on and then turn it on.
Click to expand...
Click to collapse
Tried it. I tried everything I can think of. I'm getting a replacement from Verizon and selling it for the Moto X. No way am I gonna risk this happening again.
This looks like some soft if hardware failure but no one has been able to tell exactly what happens. Sorry to hear this happen to you.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Jaggar345 said:
This looks like some soft if hardware failure but no one has been able to tell exactly what happens. Sorry to hear this happen to you.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It happens so suddenly. The phone has been flawless since I got it. The only thing I can think of that was weird was a hard reset last week, but I just chalked that up to CM nightly issues. Oh well.
Related
I'll be right in the middle of texting or on Facebook and the phone will randomly shut off, battery life isn't really a factor although it seems the less charge, the more shutdowns. I've had the phone for 3 weeks and it recently just started doing it. I have read up a little bit on the issue and It seems like a faulty battery or a bug in the SD card causes it. I did a factory reset and formatted the SD card and It's still happening. What is the best (Most affordable) replacement battery for these phones? Is the anker a good alternative or just OEM?
Gman91 said:
I'll be right in the middle of texting or on Facebook and the phone will randomly shut off, battery life isn't really a factor although it seems the less charge, the more shutdowns. I've had the phone for 3 weeks and it recently just started doing it. I have read up a little bit on the issue and It seems like a faulty battery or a bug in the SD card causes it. I did a factory reset and formatted the SD card and It's still happening. What is the best (Most affordable) replacement battery for these phones? Is the anker a good alternative or just OEM?
Click to expand...
Click to collapse
Call HTC and get a free battery replacement, cheapest deal you could possibly find.
Dark Nightmare said:
Call HTC and get a free battery replacement, cheapest deal you could possibly find.
Click to expand...
Click to collapse
+1
I did this and have not had any issues in over a month. I aslo got a new back case by tellin gthem my signal was really unstable. IF you are nice and tell them you dont have a credit card you can get them to escalate it and send without you haveing to give them your cc number.
So the replacement won't have the same problems as the OEM? Did they fix the issue? Why would I need a new back case, what's the point?
So I called. They said I need to provide a CC number, so in case I don't send the defective battery back they can charge me MSRP, how do I request to cancel the order? I think I'm just going to try and trade the phone for something else...
When the phone spazs out, and I turn it back on the battery is about 20% less. I completely drained it, charged it all night and its been on for 4 hours, It's currently at 16%
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
When the phone spazs out, and I turn it back on the battery is about 20% less. I completely drained it, charged it all night and its been on for 4 hours, It's currently at 16%
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
do you want a new battery? it could be a battery problem. try calling htc and getting a new battery or i can send you one
ziggy46 said:
do you want a new battery? it could be a battery problem. try calling htc and getting a new battery or i can send you one
Click to expand...
Click to collapse
They won't send me one unless I pay postage to send mine back, I ordered two OEM ones from eBay, thank you for the offer, hopefully the new battery fixes the issue. I had my MyTouch 4g for over year, never had a problem with it till the charger port became loose.
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
They won't send me one unless I pay postage to send mine back, I ordered two OEM ones from eBay, thank you for the offer, hopefully the new battery fixes the issue. I had my MyTouch 4g for over year, never had a problem with it till the charger port became loose.
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
ahh... yeah htc tried to pull that crap with me too. i hung up, called back the next day and the person told me "when you receive the replacement dispose of the defective one in a safe and environmentally safe way"
so you could try that again... i mean it doesnt hurt to have another battery lol
also, np man. just trying to help
ziggy46 said:
ahh... yeah htc tried to pull that crap with me too. i hung up, called back the next day and the person told me "when you receive the replacement dispose of the defective one in a safe and environmentally safe way"
so you could try that again... i mean it doesnt hurt to have another battery lol
also, np man. just trying to help
Click to expand...
Click to collapse
Did yours have similar symptoms?
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
Did yours have similar symptoms?
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
no i had my original battery just go bad... (like the phone wouldnt turn on anymore) so i called them and got a new one.
luckily i had 3 batteries already lol
ziggy46 said:
no i had my original battery just go bad... (like the phone wouldnt turn on anymore) so i called them and got a new one.
luckily i had 3 batteries already lol
Click to expand...
Click to collapse
Lucky, I'm hoping my problem is just a battery, its not consistent, it just randomly happens. I have to manually turn it back on when it shuts down.
Sent from my HTC_Amaze_4G using xda app-developers app
Gman91 said:
Lucky, I'm hoping my problem is just a battery, its not consistent, it just randomly happens. I have to manually turn it back on when it shuts down.
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
I had the exact same issue as yourself. I got a free replacement from t-mobile. It was a temporary fix as many other users had previously stated, Maybe lasted a week or two till the random shut downs returned. I converted my phone back to stock as per the directions on this forum warranty exchanged it with t-mobile for free. I received my new one, Used hasoon's toolkit, S-off etc... It has been working flawless ever since. Running Energy Rom.
death4u said:
I had the exact same issue as yourself. I got a free replacement from t-mobile. It was a temporary fix as many other users had previously stated, Maybe lasted a week or two till the random shut downs returned. I converted my phone back to stock as per the directions on this forum warranty exchanged it with t-mobile for free. I received my new one, Used hasoon's toolkit, S-off etc... It has been working flawless ever since. Running Energy Rom.
Click to expand...
Click to collapse
I've never rooted, it seems to start happening once the battery hits a certain %
Sent from my HTC_Amaze_4G
I had a similar problem. For me it seems to be related to the battery/phone overheating. Removing the t-mobile cover I had on the phone seems to have reduced the random shut-downs.
When I have time, I'll likely be contacting HTC for a replacement battery.
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
Gman91 said:
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
Click to expand...
Click to collapse
best of luck to you. im probably not too far away from ditching this thong as well...
ziggy46 said:
best of luck to you. im probably not too far away from ditching this thong as well...
Click to expand...
Click to collapse
I man never ditches his thong... Back on topic, if I rotate the phone 180 degrees front to back in a fluid motion it shuts off.
Sent from my HTC_Amaze_4G
Gman91 said:
I man never ditches his thong... Back on topic, if I rotate the phone 180 degrees front to back in a fluid motion it shuts off.
Sent from my HTC_Amaze_4G
Click to expand...
Click to collapse
haha i meant thing... lol
but thats weird, could it be something in the phone thats loose?
Gman91 said:
I've never owned a phone that makes me as upset as this one, this random shut down issue is a real inconvenience, If the new battery doesn't fix the issue, I'm sending it into HTC getting it repaired and selling it, I'll even take 200$ for the damn thing just to get rid of it!
Click to expand...
Click to collapse
Get the Anker battery on eBay or Amazon. I had several shutdowns a day with stock battery. I've a couple Anker batteries and the phone stops the auto reboot/random shutdown completely. Something is fxcked with the stock battery.
Hey, I got my Rezound about two months ago, lately Ive had issues while the phone is charging and im texting, or just pressing anything really.. I feel a little lag and it just puts in random words in. Can someone help me or tell me whats wrong? Thanks
OandresQ said:
Hey, I got my Rezound about two months ago, lately Ive had issues while the phone is charging and im texting, or just pressing anything really.. I feel a little lag and it just puts in random words in. Can someone help me or tell me whats wrong? Thanks
Click to expand...
Click to collapse
its good to let the phone fully die of battery once in awhile, then recharge it
funnyangrykid said:
its good to let the phone fully die of battery once in awhile, then recharge it
Click to expand...
Click to collapse
Not really the case with Lithium Ion batteries.
OandresQ said:
Hey, I got my Rezound about two months ago, lately Ive had issues while the phone is charging and im texting, or just pressing anything really.. I feel a little lag and it just puts in random words in. Can someone help me or tell me whats wrong? Thanks
Click to expand...
Click to collapse
This is a grounding issue with your cord almost certainly. Try a different cord and if you're using a cheapo charger you got at a 7-11 then you have your answer.... I may or may not have had this happen to me. Even if you are using the one that came with your phone try a different one. Report back and let me know how it works out. I'm curious to see if I hit the nail on the head
I've run across this issue also. The first time was a cheap charger, second time it was the cord.
Sent from my ADR6425LVW using xda app-developers app
Yeah I had this happen to me before. Just try different chargers that was the cause for me.
Sent from my ADR6425LVW using xda app-developers app
Several days ago my phone started behaving strangely. Whenever the phone is NOT plugged in, the battery icon flashes continuously. If i plug it in, it stops flashing and behaves normally to show the phone is charging. Also, when the phone is NOT plugged in, the lock screen says it is charging. My battery life is dismal.
When i unplug the phone the battery indicator remains at 100% for a long time, but then drops quickly.Since this started i have to charge the phone twice a day with only moderate usage.
I am now on Shostock2 4.1.5 and Siyah 4.1.1. I tried factory reset, clearing cache and clearing dalvik. I also tried installing a different kernel (dream kernel) and a different ROM (aberration), wiping data, cache and dalvik each time.
I searched the forums, and the only threads i found seem to point to a bad usb port. One thread suggested cleaning the port, which i did using alcohol and compressed air. It helped for about half an hour, and then the problem returned.
Everything seems to point to a usb port that for some reason makes the phone think it is plugged in all the time...perhaps it is somehow shorted? So, it sounds as if my next step is to replace the usb port.
Still, I wanted to ask if anyone had any other possible solutions i could try before sending the phone for warranty repair and get the port replaced (or replace it myself).
Any ideas?
You are being kind of vague here. For instance. U say u have to charge it twice a day with .moderate usage. What if your moderate usage is 2.5 hours screen on time or something. To me, that means of course u will need to charge again if u want to make it he whole day. A bit moar info? Some cowbell?
Sent from my SGH-I777 using Tapatalk 2
Phalanx
Moderate usage means (for me anyway having the phone on, wifi on, gps off, no gaming. I only turn the screen on to check email for a couple of minutes here and there, and to answer the occasional call. Before the problem started my phone used to go all day without recharging. Now, even if i let the phone sit, unused, untouched, screen off (like overnight) battery level will drop over 10%per hour. I tried using better battery stats but none of the triggers have been triggered: if i try "since unplugged" or "since charged" or "since screen off" they all show zero seconds...I'm guessing that being "plugged in" continuously is messing with the triggers.
Still, the battery drain is not really the problem. The problem is that the phone seems to think it is plugged in continuously, even when it is not. It sounds like a bad usb port, or a port about to fail completely, but before i try to replace it i wanted to know if anyone had any other possible ideas.
People usually scrub the inside of the port with an alcohol swab if I'm not mistaken. Thought I've seen that posted, never had this problems myself.
Sent from my SGH-I777 using Tapatalk 2
My USB port needs to be replaced due to wear ( loose fit of cable). The ones for I777 I have found are $7.00 but are port alone, ones that are for I9100 are $15.00 but are attached to the ribbon cable. I plan to take phone apart to try to determine if the I9100 part will work. The price to have it repaired by MobileTechVideos is $40.00 plus shipping.
Adfurgerson
Let me know what you.find out. I may be heading in that direction very soon.
wgoldfarb said:
Adfurgerson
Let me know what you.find out. I may be heading in that direction very soon.
Click to expand...
Click to collapse
For the battery stats have you tried setting a custom reference?
Sent from my SGH-I777
wgoldfarb said:
Adfurgerson
Let me know what you.find out. I may be heading in that direction very soon.
Click to expand...
Click to collapse
I will do that, more than likely look at it this weekend.
Here is a video link.
http://www.youtube.com/watch?v=aChzv3IzxsU
adfurgerson said:
I will do that, more than likely look at it this weekend.
Here is a video link.
http://www.youtube.com/watch?v=aChzv3IzxsU
Click to expand...
Click to collapse
Definitely sounds like symptoms of a bad USB port to me. One thing you might do if you want additional confirmation, is to flash back to stock firmware (to rule out firmware issues...though I don't know of anyone who has confirmed this type of symptom being caused by bad firmware) and grab an older copy of BBS that will continue to report stats when plugged in (or maybe it will still do this if you set custom ref? I haven't tried.) There is a wakelock that will show for plugged in...vbus_present I think it is. Or you can also watch CPUSpy - if it continually thinks it's plugged in you'll get zero deep-sleep.
Thanks everyone for the suggestions.i tried sering a custom reference in bbs but no luck. No matter what i try they all show zero seconds. If i look at the battery graph in the system menu, it says the phone has been charging non-stop for the past two days, which is not the case. I will try cpuspy and report back.
Get a tooth pick and push up or down on the metal insert inside of port. May take a few tries but will work. I believe it is caused by your chargers 5 little metal cables bent when you plug into phone...
Sent from my SGH-I777 using xda app-developers app
BBS update
FYI - I just grabbed the latest RC for BBS, and it now has a toggle-able option to log stats while charging (with a caveat to use at your own risk...stats may be inconsistent). Might be another tool for further investigation.
Phalanx7621 said:
You are being kind of vague here. For instance. U say u have to charge it twice a day with .moderate usage. What if your moderate usage is 2.5 hours screen on time or something. To me, that means of course u will need to charge again if u want to make it he whole day. A bit moar info? Some cowbell?
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
Wow your posts are hilarious!! MORE COWBELL!!
Sent from my SGH-I777 using Tapatalk 2
Chris V said:
Get a tooth pick and push up or down on the metal insert inside of port. May take a few tries but will work. I believe it is caused by your chargers 5 little metal cables bent when you plug into phone...
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
I tried cpu spy. i left the phone untouched, unplugged screen off for about 90 minutes. Cpu spy shows the phone spent almost all of that time at 200 mhz, never entered deep sleep. So it does seem to be a hardware problem, where the phone thinks it is plugged in continuously. i will carefully try the suggestion above to straighten the pins inside the port..maybe they are bent and somehow shorting. If i screw up the port....well, i probably have to change it anyway
jroc716 said:
Wow your posts are hilarious!! MORE COWBELL!!
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
always room for that
Sent from my SGH-I777 using Tapatalk 2
wgoldfarb said:
Adfurgerson
Let me know what you.find out. I may be heading in that direction very soon.
Click to expand...
Click to collapse
I fixed my issue with a new cable. Didn't need to take it apart like I thought.
Can this be replaced by warranty?
Sent from my SGH-I777 using xda app-developers app
willbs94 said:
Can this be replaced by warranty?
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
Have u tried to fix it yourself? Have u read this thread and Google searched anything u didn't understand? No need to send it for replacement until u know it's the usb port and not your charging cable or some other easy fix.
Sent from my SGH-I777 using Tapatalk 2
Phalanx7621 said:
Have u tried to fix it yourself? Have u read this thread and Google searched anything u didn't understand? No need to send it for replacement until u know it's the usb port and not your charging cable or some other easy fix.
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
Well it's not my cable. What it does is act like it is connected with no cable being connected. Therefor causing it to act like it is charging. Then it prevents deep sleep and wakes and vibrates every so often. Really quite annoying and killer to battery life...
Sent from my SGH-I777 using xda app-developers app
willbs94 said:
Well it's not my cable. What it does is act like it is connected with no cable being connected. Therefor causing it to act like it is charging. Then it prevents deep sleep and wakes and vibrates every so often. Really quite annoying and killer to battery life...
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
See my previous post asking what you've done to try and fix it.
Sent from my SGH-I777 using Tapatalk 2
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
monkey082506 said:
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
Click to expand...
Click to collapse
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Sounds bricked to me. If it is bricked only way to get it working is to jtag it and send it out. It will be cheaper than paying for a new dna and if you really want it, it would run you a lot less in terms of money for a jtag repair.
Sent from my HTC6435LVW using xda app-developers app
Try letting it charge a full 24hrs and then see if it powers on. If that doesn't work then consider jtag
Sent from my 5 Senses of DNA
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
monkey082506 said:
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Its like a low level format that will restore to factory configuration.
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Sent from my HTC6435LVW using xda app-developers app
Upgrade cost
Jaggar345 said:
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Click to expand...
Click to collapse
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Interesting...I may have to go that route, I'm considering taking it apart and getting a voltage reading off the charging port. That'll at least tell me if the port is working correctly. If I go down that path I'll keep you all updated.
Sent from my Nexus 7 using Tapatalk HD
They must have dropped price since I got it. It was the same on Amazon and verizon when I get my dna
Sent from my HTC6435LVW using xda app-developers app
I took the back off only to find out I don't have screwdrivers small enough to take it all apart. Also couldn't get a correct reading from anywhere. Back to the drawing board for now...
Sent from my Nexus 7 using Tapatalk HD
Did you try a wireless charging pad? That might work who knows
Sent from my HTC DNA With sense 5
dragonstalker said:
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Click to expand...
Click to collapse
Happened to me too on the 2.04 shipped. Totally unrooted n it just went black and never woke up. Set it down, picked it up. That's it.
Sent from my HTC6435LVW using xda app-developers app
---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
Desert Dwarf said:
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Click to expand...
Click to collapse
Got mine the 15th for $49.95 from Amazon
Sent from my HTC6435LVW using xda app-developers app
Greetings, I purchased a Droid DNA on craigslist and thought I had a great deal, the phone turned on, then turned off and never would take a charge again. After contacting verizon and having them tell me to return the device to the"retailer" I purchased the device from, I contacted HTC directly. HTC provided me with an amazing customer service expirence, it was weird and erie how good the service was. They gave me a ticket number number and an address to ship the device to, they didnt care where I purchased it. They day it arrived they fixed it and sent it back with a new motherboard less than 24 hours after delivery conformation. The device works perfectly.
I guess what I am getting at is if you can put the phone back together and make it look like you didnt take it apart, call HTC and create a repair order. All these devices come with at least a 1 year warranty.
I hope you get your device working regardless.
Yeah HTC support is by far the best support I have ever experienced. I felt the same way. My charger was bugging out and I called they got all my info and just said they would send a new one for free and to throw the other one out. They called me today and I missed the call but they didn't leave any message. Wondering if I should call them back or not, but oh well.
Sent from my HTC6435LVW using xda app-developers app
Little late on my update but I did get the phone apart and back together. I didn't see anything that stuck out, no water damage, etc.
I would contact HTC and try to get a replacement, however Verizon realized they never got the device back and well...they want it. So there goes my fun...
Thanks for all the input
Sent from my Nexus 7 using Tapatalk HD
same problem
I had the exact same issue (no charging no screen but capacitive touch buttons flashed) and had been playing with it trying to get my month old gold brick at this point, to rise like the Phoenix when it caught the light at just the right angle and the screen looked weird. Took a flashlight to it and the LCD is damaged but there is NO damage to the case/frame/digitizer. Been dealing with HTC for a week an probably will have to repair it myself. But heads up to anyone else with the same issue check the screen...
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
prateekjadhwani said:
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
Click to expand...
Click to collapse
Although it may not appear to be charging let it sit for the night as it may be. Then take it off in the morning and hold the power button for 30 seconds and see if it boots. Some dna phones have issues when they die. My battery has died 4 times on me and when I plug it in the led light blinks for 2 mins and then it stays lit and charges so, just let it sit over night and try in the morning.
Report back when you have done the following.
Sent from my HTC6435LVW using xda premium
Thanks for the quick reply. I did that whole night. The green light dint even blink for a single second. And pressing the power button does nothing. I tried plugging it into computer, computer dint even detect it. (on mac, windows 7 and linux). I tried to boot it into the bootloader mode, still no progress.
Thank You
Hey guys. Received my S5 yesterday and so far I am not pleased with it. I'm pretty sure that the mic is faulty, as I am getting terrible quality when on the phone. (Oddly enough when I am on speaker or using the headphone microphone, people heard me just fine.)
Furthermore, the phone won't charge! It keeps saying that there is no cable plugged in, even though it is. Even more weird, the phone is recognized just fine by my computer and I can move things around on the internal and external memory, but it won't charge. I cleaned the port and tried everything I could think of (factory reset and all that) and still no success. If it does somehow start charging, the phone goes into charging for 6 seconds and then stops. I managed to charge it about 1 percent in an hour.
Any tips on what I could do? Taking it to T-Mobile tomorrow but in the meantime I thought I might ask for suggestions or opinions, especially since right now it is hovering at 9%$ battery life and will soon die.
I think if you ordered it you'll be forced to send it back for a replacement. The store will only replace it if u bought it from the store.
I had this happen to me but several years ago so idk if this is still true.
Either way good luck.
Sent from my myTouch_4G_Slide using xda app-developers app
Or it could just be the charger or cable. When you connect to PC are you using same data cable? In regards to bad mic... Return it!
Sent from my SGH-T999 using Tapatalk
Hey guys quick update. Yes I am using the same cable to charge and connect, and I also tried another cable from my Note 3 so I know that for some reason the port is the issue.
Went to the store today and was told that I had to handle the return over the phone since the order was placed online. Extremely inconvenient as I have to put up with the damaged device for a few more days, but at least they are using overnight shipping so it will be here by Monday. To anyone that might read this and got their phone online, don't bother going to the store and just call T-Mobile if something went wrong and you need an exchange.
Sent from my SM-G900T using XDA Premium 4 mobile app