Related
Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue. Updated images of comparison with OP2 (In each pic POCO F1 is the at the top and OP2 at the bottom.)
Update 10/09/2018
First up my apologies for being away for the past 3-4 days. I have been trying to solve the issues with the phone and then over the weekend was caught up in some personal stuff. I thought of updating my original post rather than putting up a new one as this whole thing has come to a conclusion for me. So just a small recap, I bought the phone on 29th AUG in the first flash sale. Received the phone on 31st AUG as soon as I started the phone I found the bottom chin had a weird illumination. After a few days as the issue persisted checked online and found that the LCD panel suffered from light bleeding issues. I just headed here and created this thread and put in a request on Flipkart for a replacement. After that here is what followed.
04.09.2018 - Return requested
05.09.2018 - Got a call from Flipkart that a Technician will visit to check the device and same will be completed by 08.09.2018
07.09.2018 - Technician visited my place and checked the phone, he accepted that there was an issue however he mentioned that it is difficult to observe and explain the issue to his seniors. He however took a pic of the problem so I was hopeful that a replacement would be provided.Late evening I got a SMS that tech visit was completed, I checked the Flipkart app and it said Replaced Rejected. WTF!!!! There was Return option so selected that and the reason I selected was quality issues with product. Was surprised to see that refund request was accepted and someone would pick the package the next day.
08.09.2018 - Courier guy came to pick the package. Since I have kept the back stickers with the bar code and stuff I had just everything back as I had received it. The courier dude was acting smart and since I had already left for work he tried bullying my Mom saying the phone is not working asking what the issue was, me Mum just asked him to shut up check the package had everything and take it like he is supposed to. After checking everything and making sure all accessories are there the courier person took the package. I got a message that package was picked and refund initiated and credit will show up in my account in 3 business days.
10.09.2018 - Credit received :victory:
Regarding the Issue
First - This is not a fatal issue and as far as I know LCD bleeding does not increase with time however this is a hardware issue so if you are holding on thinking some software update is going to fix this, then sorry you are wrong.
Second - I don't agree with the "you get what you pay for" argument simply because everyone is paying the same amount of money but having different experience (We can see from pics posted by users that for some the problem is obvious and for some it is minimal and hardly noticeable)
Third - If you have this issue and it doesn't bother you then I would say go ahead and enjoy the phone. If you noticed this after checking this thread then I am sorry
Fourth - I would strongly recommend that people buy this phone taking Replacement/Refund policies of the merchant that is selling the phone into consideration. Guys that have purchased this from Mi website directly and want a replacement are having a tough time and am not sure if Mi website even has a refund policy. For Indian users get this from Flipkart and not Mi website, for other countries make sure Replacement/Refunds are provided in case you want to avail the same.
Final Thoughts -
I though the POCO F1 had great potential to take over from OnePlus as a budget flagship alternative however they messed up. If the POCO team had spent a little more time and may be resources on QA ,Software optimization (bugs in MIUI, bad implementation of curved corners, multi touch issues, etc) and may be a better name {POCO I mean seriously!!! } this phone would have been a serious contender.
Conclusion
I would like to thank everybody that participated in this thread and responded with pics for a comparison. Since I don't have the phone anymore I don't think it would be right for me to post here anymore. I just put a new battery in my OP2 so going to wait for some time and see what the Pixel's gonna be like or the OP6T maybe.
Looks fine to me on my POCO F1.
Yes buddy, I have it too... I verified with 2 other poco f1's
Ruvy said:
Looks fine to me on my POCO F1.
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Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
AshDroidG said:
Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
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Indian Unit. 6GB/64GB
shaan1991 said:
Yes buddy, I have it too... I verified with 2 other poco f1's
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This is so screwed up. I bought the phone coz I liked the Redmi Note 5 Pro I got for my dad. Poco screen looks bad when comparing side by side with Redme Note 5 Pro. Even brightness levels are horrible on Poco screen looks really dim at the same level as RN 5 Pro.
Ruvy said:
Indian Unit. 6GB/64GB
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Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
AshDroidG said:
Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
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Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
shaan1991 said:
Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
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Click to collapse
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
Click to expand...
Click to collapse
Fingers crossed buddy
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
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Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
myliferockkss said:
Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
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Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
AshDroidG said:
Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
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I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
myliferockkss said:
I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
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Click to collapse
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
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Click to collapse
From what I've seen people are using the navigation buttons and not full screen mode... because of that they are not able to notice it...
Will update here how the refund goes ?
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
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any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
Aimara said:
any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
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Click to collapse
I guess you are opening chrome in "Incognito" mode. The effect is visible on white backgrounds I guess if you just download a white image in full screen it should show up as well. Have no info on the service mode however some one having this issue posted on twitter regarding a display test you can do.
https://twitter.com/trishitchak/status/1035941823812788224?s=19
P.S. I went back to my old device so I havent tried the steps mentioned in the tweet.
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
AshDroidG said:
Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue.
Click to expand...
Click to collapse
Im also having this issue, will this cause any problems in the future?
Darkness126 said:
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
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Click to collapse
A bit of inconsistent brightness levels are expected with LCD panels however with the POCO F1 quite a few people are facing LCD bleed that is very notice able. If the inconsistency is minimal and some thing you can live with then its alright. For me it has been bothering me from day one as soon as I switched the phone on. I mainly use my phone for watching videos and the effect sometimes is more pronounced and that bothers me hence I have asked for a replacement.
I figure I'd post this here, since I don't know of any other forum that is even capable of delivering this kind of debugging information.
In their latest announcement they're asking us to provide more debugging data so they can properly analyze and finally fix the problem.
Their developers prefer when you send feedback via Settings-User feedback. It sends more technical data for them to help them debug.
Also they need the following information: Keyboard name + scenarios description + screen recorder videos (described below).
And for this particular problem they also require us to record the screen:
You can help us by providing more info. Here's how you do this:
1. Go to Settings > About phone and tap "MIUI version" 7 times to turn on developer options.
2. Go to Settings > Additional settings > Developer options > INPUT and turn on "Show taps Pointer location".
3. Start recording your screen with the Screen Recorder app.
4. Use the phone and wait the screen touch issue occurs.
5. Dial *#*#284#*#* to get the log.
6. Later you'll be able to find a bug report in Internal storage/MIUI/debug_log
7. Stop your screen recording.
8. Upload the screen recording and debug_log to Google Drive.
9. Send the links to us in the comments under this post.
We hope this will help us locate the issues you reported.
Click to expand...
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Already reported the bug i faced , thanks for bringing the information here
I think this bug is an hardware issue...
flo90 said:
I think this bug is an hardware issue...
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If it is, then sending them debug data will help them to determine this sooner. And that means we can ask for a refund sooner.
Yes but must xiaomi recogniz it's a hardware issue
There is not bug on international version, nor hardware bug.
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
whymakemedothis said:
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
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Click to collapse
STOP to SPAM!
whymakemedothis said:
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
Click to expand...
Click to collapse
how about showing us your video log ?
Jai Mani acknowledged the high sensitivity problem: https://twitter.com/jaimani/status/1045945184398143489
Another update from the MIUI beta team: http://en.miui.com/thread-4075875-1-1.html
Recent analysis revealed that many touch issues or bugs which users experienced was related to specific regions and few regions were not affected by this.
Anyone facing touch issues can try changing their region settings to other (France, Belgium, Canada etc) after a factory reset or even via settings may solve your issues.
Please try it out and let me know in the comment section.
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Click to collapse
nothing to worry about it's a software issues and it's already been fixed just hasn't release yet... hopefully it will be out in the next update that is after October 6th.
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Hopefully they've actually fixed the issue now. This is the only issue that worries me about poco.
EDIT: I just received my global poco 6/64 phone that I ordered on 19th of september from aliexpress. Luckily I don't have the issues others are having!
whymakemedothis said:
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
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Ya flipkart does that especially to exclusive products, as does amazon unfortunately
Is this hardware or software bug
EDIT:-
Just watched this video about error, are you all also facing this issue? some says it is solved after the update. can anyone test and share please.
all these things are stoping me to buy this phone... Confused a lot
What exactly is the problem in the video?
nicholes said:
Is this hardware or software bug
EDIT:-
Just watched this video about error, are you all also facing this issue? some says it is solved after the update. can anyone test and share please.
all these things are stoping me to buy this phone... Confused a lot
Click to expand...
Click to collapse
Yes this is exactly the problem I am facing as well. The touches are detected inaccurately, and out of order as well.
The problem is readily apparent around the 1:00 min mark in that video. It usually happens for characters that have some spacing between them on the keyboard.
whymakemedothis said:
Yes this is exactly the problem I am facing as well. The touches are detected inaccurately, and out of order as well.
The problem is readily apparent around the 1:00 min mark in that video. It usually happens for characters that have some spacing between them on the keyboard.
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one thing is very clear, If that happens only while using keyboard then it is surely software issue not the hardware ( this is what i think )
nicholes said:
one thing is very clear, If that happens only while using keyboard then it is surely software issue not the hardware ( this is what i think )
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Click to collapse
I have laggy touch in any app, specially the borders. I've tried to update to lastest miui9 and miui10beta and nothing. Even tried lineageos and still the same. At least for me its a hardware problem so i'll return my phone
bluedragon02 said:
I have laggy touch in any app, specially the borders. I've tried to update to lastest miui9 and miui10beta and nothing. Even tried lineageos and still the same. At least for me its a hardware problem so i'll return my phone
Click to expand...
Click to collapse
Display Driver related issue .
My problem increased to a greater extent where i was tapping "h" and it was taking as "b"
A reboot solved it.
( hence software )
In Miui9 the order of typing was very bad.
In Miui10 now it's just bad.
Let's hope.
Hope it will help.
I had some touch freeze/lag problems. But now it is gone. I only changed my custom mui theme to default. Now I experiencing super smooth touch interface. I dont it worked due to the custom theme. But in my case it works. Try it.
Currently I'm using miui 10.3.8 changed screen yet not solved what to do plz
Hi Everyone,
I have a Huawei P20 Lite and updated it this Monday to the version appears as ANE-LX1 8.0.0.146(C461). Today I noticed that apps using the accelerometer, gyroscope and magnetometer data (such as Compass, Google Maps or a 360 degree video on YouTube) don't react when I move and rotate the device. HiCare smart diagnostics show no errors after "gravity sensor" test.
I would be very glad if anyone can help. Thanks!
Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS
ars_chelsea said:
Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS
Click to expand...
Click to collapse
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!
Rondrey said:
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!
Click to expand...
Click to collapse
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?
ars_chelsea said:
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?
Click to expand...
Click to collapse
Yes, weird. I did not test the sensor intentionally, only saw the pedometer count on lock screen. After I updated the phone in a short while that day, the gyro data was gone. Compass was stuck in North 0 degree and 9 degree inclination, even after factory reset. I have changed the phone to solve the problem, I believe it is due to a failure within the inertial measurement unit integrated circuit or its soldering.
But thank you very much anyway!
It's better to send it to warranty yup, might be a defect which is rare but may happen.
Cheers and hope for the best
AS
---------- Post added at 12:23 ---------- Previous post was at 11:39 ----------
Hiiiiii again,
I've posted another solution please look forward into the same problem another person is having on this thread by brdja80:
https://forum.xda-developers.com/huawei-p20-lite/help/auto-rotate-stopped-t3877969#post78406090
Has anybody checked out their timeline on Google Maps or any other apps such as sport activity tracking like Runkeeper?
Since I started using my UK bought CPH1919 last week, it appears there are GPS points missing so routes look like a lot of long straight lines as opposed to the actual directions I took.
I'm using the 'high accuracy' setting for location & so not sure what could be causing this issue but it's a big problem for me.
Has anyone else noticed this issue or got any thoughts?
Cheers.
I also noticed this recently but i have not investigated yet. Might be power savings ? Maybe we should try with power saving off to see if it solves the problem (and then get the issue to oppo)
I've turned off Smart Power Saver so now there are no battery efficiency settings set on my phone - will see how things go.
I have queried the issue with Oppo UK on Twitter but after 2 days, they have failed to reply.....
Still no better for me after toggling with the different battery settings as outlined above, as well as a new Maps update & phone firmware update!
And still no Twitter response from Oppo.......
Gamlus said:
I also noticed this recently but i have not investigated yet. Might be power savings ? Maybe we should try with power saving off to see if it solves the problem (and then get the issue to oppo)
Click to expand...
Click to collapse
No response from Oppo, tried everything I could think of so took it back to the shop. They were non-the-wiser so I'm going back tomorrow to swap for another.
Fingers crossed it was just a bug in the one I had!
What version do you have? I had the green option, I'm now getting the black due to a delay in availability of the green.
Got the black version. Not sure the color is playing a part here but please do tell if the new unit is acting the same !
Kroy73 said:
I have queried the issue with Oppo UK on Twitter but after 2 days, they have failed to reply.....
Click to expand...
Click to collapse
Can you please link me your tweet so i can back it up ? Maybe we should ask directly to the main oppo account.
I tried a private message via facebook to oppo france, they seem to be active.
Gamlus said:
Can you please link me your tweet so i can back it up ?
Click to expand...
Click to collapse
https://twitter.com/Kroy73/status/1141743232289857536
Try that.
After some research, it seems the problem might not be related to oppo. Or at least not entirely.
https://android.stackexchange.com/q...tion-history-is-showing-an-incorrect-location
Gamlus said:
After some research, it seems the problem might not be related to oppo. Or at least not entirely.
https://android.stackexchange.com/q...tion-history-is-showing-an-incorrect-location
Click to expand...
Click to collapse
Yeah, I'm aware of this issue, it doesn't really happen in my City but I have had occurrences. In fact, when I was tracking my parents recently while they were shopping in town, they were showing as 200 miles away!
The problem I've been facing is there aren't enough GPS points recorded so my true route is not recorded - most annoying when I go for a run & obviously all the timings are out. My previous Huawei phone didn't have a problem & even my Nokia N95 from 2007 was better than this!
UPDATE: new phone appears to be exactly the same so far......
I there anyone else having issues with location info??!
Ok. I tweeted the issue to the main Oppo account.
Link here if you want to add a comment : https://twitter.com/FabVonH/status/1146357518123393024?s=19
Gamlus said:
Link here if you want to add a comment : https://twitter.com/FabVonH/status/1146357518123393024?s=19
Click to expand...
Click to collapse
Done, fingers crossed for a response!
The update to 4.2.6 contains huge errors. All the tested outdoor activities don’t work with it. I have examined Run, Go, Hike, Biking.
After a short time it crashes. It shows senseless numbers (for instance a million of hours), then the data is lost. Newly starting it, this process repeats.
anyone have any solution for this?
blazzz_ said:
The update to 4.2.6 contains huge errors. All the tested outdoor activities don’t work with it. I have examined Run, Go, Hike, Biking.
After a short time it crashes. It shows senseless numbers (for instance a million of hours), then the data is lost. Newly starting it, this process repeats.
anyone have any solution for this?
Click to expand...
Click to collapse
Yes roll back to 4.2.5.0 which work like a charm. i don't know if anyone has informed Amazfit i did not.
winni21 said:
Yes roll back to 4.2.5.0 which work like a charm. i don't know if anyone has informed Amazfit i did not.
Click to expand...
Click to collapse
so you can roll it back to previous ROM version with factory reset or is there any other way to do it?
blazzz_ said:
The update to 4.2.6 contains huge errors. All the tested outdoor activities don’t work with it. I have examined Run, Go, Hike, Biking.
After a short time it crashes. It shows senseless numbers (for instance a million of hours), then the data is lost. Newly starting it, this process repeats.
anyone have any solution for this?
Click to expand...
Click to collapse
blazzz_ said:
so you can roll it back to previous ROM version with factory reset or is there any other way to do it?
Click to expand...
Click to collapse
you can with unofficial way from saratoga thread here: https://forum.xda-developers.com/smartwatch/amazfit/fw-tool-stock-global-international-t4031153
just FYI i've sent an message to the support yesterday.
here is their answer:
ello There ，
Thank you for contacting Amazfit Customer Support. We apologize if the products caused you any inconvenience.
Our tech team have located the issue, please kindly wait in patience for the optimize in the next firmware update.
Thank you for your understanding.
If there is anything else we can help you with, please let us know! FYI. https://support.amazfit.com/us/ is Amazfit official support website, you can have FAQ, User Manual & Operation videos of Amazfit products.
Hope you have a good day!
Sincerely,
Kitty
Amazfit Support
Ok,.. hopefully they will fix this bug. But they didn't mention when it's gonna come this update eh? ;/
Funny,
It seems the update is no more published (it is no more found when I clic on check updates)
Something is coming?
I also got in touch with Amazfit support, they wrote me new rom will be released within a week!
I really hope it's true because I got my stratos 3 a week ago and still I was not able to record a single activity!!!
deframat said:
I also got in touch with Amazfit support, they wrote me new rom will be released within a week!
I really hope it's true because I got my stratos 3 a week ago and still I was not able to record a single activity!!!
Click to expand...
Click to collapse
nice, to hear it! ...i can't wait anymore.. having the same problems all the time.
after a software update 4.2.7. i have still the same issue with GPS... do you also have guys??
In my case, the watch stops recording activities after like 5 min, No error message or anything.... I'm really unhappy with amazfit/Xiaomi.... Most of the tech related products I've bought in the last 4 years are from Xiaomi (inc. a stratos 2 that died after 18 months of use)... I'm really thinking that Xiaomi is no longer at the level they were a while ago or they say they are... Very disappointed... Let's see if this gets fixed or I just give up and buy something else
blazzz_ said:
after a software update 4.2.7. i have still the same issue with GPS... do you also have guys??
Click to expand...
Click to collapse
Just had this issue with the 4.2.7 firmware, plus notifications never coming thru not impressed and no sign of an update from amazfit
Hello, impossible to find a gps signal on my amazfit stratos 3. Thanks, Toni.