I figure I'd post this here, since I don't know of any other forum that is even capable of delivering this kind of debugging information.
In their latest announcement they're asking us to provide more debugging data so they can properly analyze and finally fix the problem.
Their developers prefer when you send feedback via Settings-User feedback. It sends more technical data for them to help them debug.
Also they need the following information: Keyboard name + scenarios description + screen recorder videos (described below).
And for this particular problem they also require us to record the screen:
You can help us by providing more info. Here's how you do this:
1. Go to Settings > About phone and tap "MIUI version" 7 times to turn on developer options.
2. Go to Settings > Additional settings > Developer options > INPUT and turn on "Show taps Pointer location".
3. Start recording your screen with the Screen Recorder app.
4. Use the phone and wait the screen touch issue occurs.
5. Dial *#*#284#*#* to get the log.
6. Later you'll be able to find a bug report in Internal storage/MIUI/debug_log
7. Stop your screen recording.
8. Upload the screen recording and debug_log to Google Drive.
9. Send the links to us in the comments under this post.
We hope this will help us locate the issues you reported.
Click to expand...
Click to collapse
Already reported the bug i faced , thanks for bringing the information here
I think this bug is an hardware issue...
flo90 said:
I think this bug is an hardware issue...
Click to expand...
Click to collapse
If it is, then sending them debug data will help them to determine this sooner. And that means we can ask for a refund sooner.
Yes but must xiaomi recogniz it's a hardware issue
There is not bug on international version, nor hardware bug.
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
whymakemedothis said:
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
Click to expand...
Click to collapse
STOP to SPAM!
whymakemedothis said:
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
Click to expand...
Click to collapse
how about showing us your video log ?
Jai Mani acknowledged the high sensitivity problem: https://twitter.com/jaimani/status/1045945184398143489
Another update from the MIUI beta team: http://en.miui.com/thread-4075875-1-1.html
Recent analysis revealed that many touch issues or bugs which users experienced was related to specific regions and few regions were not affected by this.
Anyone facing touch issues can try changing their region settings to other (France, Belgium, Canada etc) after a factory reset or even via settings may solve your issues.
Please try it out and let me know in the comment section.
Click to expand...
Click to collapse
nothing to worry about it's a software issues and it's already been fixed just hasn't release yet... hopefully it will be out in the next update that is after October 6th.
Click to expand...
Click to collapse
Hopefully they've actually fixed the issue now. This is the only issue that worries me about poco.
EDIT: I just received my global poco 6/64 phone that I ordered on 19th of september from aliexpress. Luckily I don't have the issues others are having!
whymakemedothis said:
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
Click to expand...
Click to collapse
Ya flipkart does that especially to exclusive products, as does amazon unfortunately
Is this hardware or software bug
EDIT:-
Just watched this video about error, are you all also facing this issue? some says it is solved after the update. can anyone test and share please.
all these things are stoping me to buy this phone... Confused a lot
What exactly is the problem in the video?
nicholes said:
Is this hardware or software bug
EDIT:-
Just watched this video about error, are you all also facing this issue? some says it is solved after the update. can anyone test and share please.
all these things are stoping me to buy this phone... Confused a lot
Click to expand...
Click to collapse
Yes this is exactly the problem I am facing as well. The touches are detected inaccurately, and out of order as well.
The problem is readily apparent around the 1:00 min mark in that video. It usually happens for characters that have some spacing between them on the keyboard.
whymakemedothis said:
Yes this is exactly the problem I am facing as well. The touches are detected inaccurately, and out of order as well.
The problem is readily apparent around the 1:00 min mark in that video. It usually happens for characters that have some spacing between them on the keyboard.
Click to expand...
Click to collapse
one thing is very clear, If that happens only while using keyboard then it is surely software issue not the hardware ( this is what i think )
nicholes said:
one thing is very clear, If that happens only while using keyboard then it is surely software issue not the hardware ( this is what i think )
Click to expand...
Click to collapse
I have laggy touch in any app, specially the borders. I've tried to update to lastest miui9 and miui10beta and nothing. Even tried lineageos and still the same. At least for me its a hardware problem so i'll return my phone
bluedragon02 said:
I have laggy touch in any app, specially the borders. I've tried to update to lastest miui9 and miui10beta and nothing. Even tried lineageos and still the same. At least for me its a hardware problem so i'll return my phone
Click to expand...
Click to collapse
Display Driver related issue .
My problem increased to a greater extent where i was tapping "h" and it was taking as "b"
A reboot solved it.
( hence software )
In Miui9 the order of typing was very bad.
In Miui10 now it's just bad.
Let's hope.
Hope it will help.
I had some touch freeze/lag problems. But now it is gone. I only changed my custom mui theme to default. Now I experiencing super smooth touch interface. I dont it worked due to the custom theme. But in my case it works. Try it.
Currently I'm using miui 10.3.8 changed screen yet not solved what to do plz
Related
I sent my 5x to the factory for repair of 2 issues. They fixed one issue but not the other and sent it back to me.
Everything on home screen shows up as "ghosting" images on all dark screens (ie: notifications, quickstart and dialer screens). So I get ghosts of all the home screen icons, google search bar, and my screen saver. They are whitish but have a little color. They get stronger as the display is turned up. Huawei is claiming it isn't an issue, but that it's normal and even sent me photos of this ghosting effect on the 5x they keep at the call center for reference (same OS and build as mine). I admit it looks similar to mine. Two supervisors said they see it on their own phones: a Lumia 950 and an iPhone 7. It showed up on my phone about 2 weeks after I upgraded to Marshmallow and was not there before. I've never seen this on any other phone. So they are implying I need to live with it because it's "normal" for this model. Comments please? I think they should have sent me a new phone.
Please check your phones and see if you have this ghosting effect also. If you do it will be obvious, not subtle.
do you have any screenshots showing it?
jkccl9 said:
do you have any screenshots showing it?
Click to expand...
Click to collapse
Yes, I will try to provide you one.
Sorry, I tried two different ways to post a link with a pic, but the site won't let me. And I see no way to upload one directly. How do I do this? It says I can't because I haven't made enough posts.
I could email it to you, I guess. Please tell me the correct way to do this on here.
RobertS.. said:
Yes, I will try to provide you one.
Sorry, I tried two different ways to post a link with a pic, but the site won't let me. And I see no way to upload one directly. How do I do this? It says I can't because I haven't made enough posts.
I could email it to you, I guess. Please tell me the correct way to do this on here.
Click to expand...
Click to collapse
Upload it in image hosting site and add a hyperlink over here.
Make sure that "Automatically parse links in text" option is unchecked.
ghosting
vsriram92 said:
Upload it in image hosting site and add a hyperlink over here.
Make sure that "Automatically parse links in text" option is unchecked.
Click to expand...
Click to collapse
OK, will try what you said
I uploaded a pic to tinypic and tried to insert it here, but still no go.
I clicked on "insert image" but there is no option to uncheck. I also tried the icon that says "insert link. I cannot find any options that I can uncheck.. Sorry if I'm being dense. Could you be more specific please?
I had the same problem here running on EMUI 6.1.
after i played a game called BBTAN on my phone for a long time and i clicked it away to go to whatsapp or something, you could see the highscore of the game and some other stuff of it very vagely in the other app screens.
I thought it had to do with the heating up of the device and display after playing a game for like a long time... BUT...
I was allready planning to unlock my phone and upgrade to LineAgeOS (Cyanogenmod) 14.1 because i didnt like EMUI. SO, upgraded the software 2 weeks ago and never had the issue anymore ever since.... Very weird...
most probably the software issue, can be solved by either a factory reset or flashing any other custom rom
thilak devraj said:
most probably the software issue, can be solved by either a factory reset or flashing any other custom rom
Click to expand...
Click to collapse
tried the EMUI factory reset before, still happened after that, no problems with it inAndroid Nougat Roms... CM13 did have it to!
Dafriss said:
tried the EMUI factory reset before, still happened after that, no problems with it inAndroid Nougat Roms... CM13 did have it to!
Click to expand...
Click to collapse
this might be some specific roms issue, try random roms and use the one which solves it..
thilak devraj said:
this might be some specific roms issue, try random roms and use the one which solves it..
Click to expand...
Click to collapse
Thats what i said , i allready fixed it, dont have any issues with it on nougat RR Rom!
Honor 5x ghosting issue
Dafriss said:
I had the same problem here running on EMUI 6.1.
after i played a game called BBTAN on my phone for a long time and i clicked it away to go to whatsapp or something, you could see the highscore of the game and some other stuff of it very vagely in the other app screens.
I thought it had to do with the heating up of the device and display after playing a game for like a long time... BUT...
I was allready planning to unlock my phone and upgrade to LineAgeOS (Cyanogenmod) 14.1 because i didnt like EMUI. SO, upgraded the software 2 weeks ago and never had the issue anymore ever since.... Very weird...
Click to expand...
Click to collapse
Thanks for the reply. It was in my spam folder so I didn't find it until now.
I've never heard of EMUI 6.1. Is it possible you mean Android 6.1? To my knowledge, EMUI only goes up to 4.1 When I upgraded my phone to Android 6.0.1 in November, I didn't have the issue at first. About 2 weeks later it appeared. It has not gotten any worse, but their "repair" did nothing to fix it at all. And they did not include a note with any explanation, nor did they include the note I was promised explaining what they did do to the phone.
I am not comfortable with rooting my phone (I don't want to lose the warranty and I don't know what I'm doing). I don't think it should be necessary to root a phone to fix an issue like this. The company should either be able to fix it or replace the phone. I refuse to accept their (most recent) explanation that it is "normal", as I've never seen it on another phone and the first 3 agents I discussed it with agreed that it was indeed an issue and offered to start an RMA for it.
Yesterday I called them again to complain about the situation. The agent said she was "escalating" (I always groan when agents say this because it ends up being meaningless) the case and that I would hear back from administration after they hear back from tech support---which could take up to 2 weeks, believe it or not. I can live with the glitch, but when I decide to sell the phone eventually I'm concerned it will potentially kill the sale or encourage someone to offer less than the phone is worth.
ghosting issue
thilak devraj said:
most probably the software issue, can be solved by either a factory reset or flashing any other custom rom
Click to expand...
Click to collapse
I have re-set it several times since encountering the issue with no success. I am not comfortable rooting the phone. I am trying to get a new RMA started, and in the meantime I'm hoping Nougat is released OTA soon and that it will help.
The reason for my original post was mainly to see how many other 5x owners have encountered the same issue. I want to know if this in an inherent problem with the phone, if the Marshmallow upgrade may have caused it (it didn't appear on my phone right away after upgrading to Marshmallow, but it did appear about 2 weeks afterwards).
RobertS.. said:
I have re-set it several times since encountering the issue with no success. I am not comfortable rooting the phone. I am trying to get a new RMA started, and in the meantime I'm hoping Nougat is released OTA soon and that it will help.
The reason for my original post was mainly to see how many other 5x owners have encountered the same issue. I want to know if this in an inherent problem with the phone, if the Marshmallow upgrade may have caused it (it didn't appear on my phone right away after upgrading to Marshmallow, but it did appear about 2 weeks afterwards).
Click to expand...
Click to collapse
then , you have to take it service center..
oh, and btw, do not expect any nougat ota, there will not be anything official
thilak devraj said:
then , you have to take it service center..
oh, and btw, do not expect any nougat ota, there will not be anything official
Click to expand...
Click to collapse
Thanks for the reply. Supposedly they already did release Nougat a few months ago but there were issues with it and they halted it. They keep telling me they will be releasing it again. So who knows?
I already did send it in to them for repair of two issues, this one and another. They fixed the other issue and sent the phone back to me with no explanation. I'm trying to get another RMA started and this time I will right on top of them about this. Unfortunately they make it impossible to communicate directly with their service center and I was told the service center is very slow returning communications to the administration or CS.
RobertS.. said:
Thanks for the reply. Supposedly they already did release Nougat a few months ago but there were issues with it and they halted it. They keep telling me they will be releasing it again. So who knows?
I already did send it in to them for repair of two issues, this one and another. They fixed the other issue and sent the phone back to me with no explanation. I'm trying to get another RMA started and this time I will right on top of them about this. Unfortunately they make it impossible to communicate directly with their service center and I was told the service center is very slow returning communications to the administration or CS.
Click to expand...
Click to collapse
who alredy did released official nougat?? for what device??
you must be confsued, therse has not been a single official nougat release for honor 5x since emui started rollingo ut
thilak devraj said:
who alredy did released official nougat?? for what device??
you must be confsued, therse has not been a single official nougat release for honor 5x since emui started rollingo ut
Click to expand...
Click to collapse
I'm not confused. It's what 2 different CSRs told me.
But that isn't why I made this post, and it's off-topic. There is only one point: Do you own an Honor 5X, and if so, do you have the same ghosting problem on dark screens that I have? I would love to get some responses from 5x owners. I have tried uploading pictures of it onto here, but am not able to. But this is a very obvious thing on my phone so you wouldn't need pictures if it occurs on your phone. You would know.
I just received this update and installed it immediately, April 1, 2017 security patch, I honestly don't know what's changed in this update.
Me too in belgium
Finally we get vibrations settings
Fix pairing issue on iPhone7 .
Source:
https://motorola-global-en-uk.custhelp.com/app/answers/prod_answer_detail/a_id/115582
deep purple said:
Fix pairing issue on iPhone7 .
Source:
https://motorola-global-en-uk.custhelp.com/app/answers/prod_answer_detail/a_id/115582
Click to expand...
Click to collapse
Look at the bottom of the page, it says "Your watch is now updated with M1D64I"
That doesn't seem quite right..
Nick80835 said:
Look at the bottom of the page, it says "Your watch is now updated with M1D64I"
That doesn't seem quite right..
Click to expand...
Click to collapse
Yes, the new build number is NWD1.171020.001.
This "Maintenance release note" has been published 28/10/2016.
Battery issue after update
Started facing battery issue after AW 2 update. I have read may of you are facing the same issue. Have been writing to motorola on twitter handle but they will respont that they will investigate the matter and reply. No reply so far. I think individually we wont be able to douch about the issue. Can every person on this forum who has been facing the same issue send me your email ids so we can put more pressure on these guys and get some positive response.
Here in India they have stopped providing any kind of service ( paid or free) for the watches that are out of warranty. The product we bought for 24000 INR is just waste and cant do anything about it.
Pl send me your email ids on [email protected] and will see hat best i can do to get it resolved.
Thanks
Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue. Updated images of comparison with OP2 (In each pic POCO F1 is the at the top and OP2 at the bottom.)
Update 10/09/2018
First up my apologies for being away for the past 3-4 days. I have been trying to solve the issues with the phone and then over the weekend was caught up in some personal stuff. I thought of updating my original post rather than putting up a new one as this whole thing has come to a conclusion for me. So just a small recap, I bought the phone on 29th AUG in the first flash sale. Received the phone on 31st AUG as soon as I started the phone I found the bottom chin had a weird illumination. After a few days as the issue persisted checked online and found that the LCD panel suffered from light bleeding issues. I just headed here and created this thread and put in a request on Flipkart for a replacement. After that here is what followed.
04.09.2018 - Return requested
05.09.2018 - Got a call from Flipkart that a Technician will visit to check the device and same will be completed by 08.09.2018
07.09.2018 - Technician visited my place and checked the phone, he accepted that there was an issue however he mentioned that it is difficult to observe and explain the issue to his seniors. He however took a pic of the problem so I was hopeful that a replacement would be provided.Late evening I got a SMS that tech visit was completed, I checked the Flipkart app and it said Replaced Rejected. WTF!!!! There was Return option so selected that and the reason I selected was quality issues with product. Was surprised to see that refund request was accepted and someone would pick the package the next day.
08.09.2018 - Courier guy came to pick the package. Since I have kept the back stickers with the bar code and stuff I had just everything back as I had received it. The courier dude was acting smart and since I had already left for work he tried bullying my Mom saying the phone is not working asking what the issue was, me Mum just asked him to shut up check the package had everything and take it like he is supposed to. After checking everything and making sure all accessories are there the courier person took the package. I got a message that package was picked and refund initiated and credit will show up in my account in 3 business days.
10.09.2018 - Credit received :victory:
Regarding the Issue
First - This is not a fatal issue and as far as I know LCD bleeding does not increase with time however this is a hardware issue so if you are holding on thinking some software update is going to fix this, then sorry you are wrong.
Second - I don't agree with the "you get what you pay for" argument simply because everyone is paying the same amount of money but having different experience (We can see from pics posted by users that for some the problem is obvious and for some it is minimal and hardly noticeable)
Third - If you have this issue and it doesn't bother you then I would say go ahead and enjoy the phone. If you noticed this after checking this thread then I am sorry
Fourth - I would strongly recommend that people buy this phone taking Replacement/Refund policies of the merchant that is selling the phone into consideration. Guys that have purchased this from Mi website directly and want a replacement are having a tough time and am not sure if Mi website even has a refund policy. For Indian users get this from Flipkart and not Mi website, for other countries make sure Replacement/Refunds are provided in case you want to avail the same.
Final Thoughts -
I though the POCO F1 had great potential to take over from OnePlus as a budget flagship alternative however they messed up. If the POCO team had spent a little more time and may be resources on QA ,Software optimization (bugs in MIUI, bad implementation of curved corners, multi touch issues, etc) and may be a better name {POCO I mean seriously!!! } this phone would have been a serious contender.
Conclusion
I would like to thank everybody that participated in this thread and responded with pics for a comparison. Since I don't have the phone anymore I don't think it would be right for me to post here anymore. I just put a new battery in my OP2 so going to wait for some time and see what the Pixel's gonna be like or the OP6T maybe.
Looks fine to me on my POCO F1.
Yes buddy, I have it too... I verified with 2 other poco f1's
Ruvy said:
Looks fine to me on my POCO F1.
Click to expand...
Click to collapse
Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
AshDroidG said:
Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
Click to expand...
Click to collapse
Indian Unit. 6GB/64GB
shaan1991 said:
Yes buddy, I have it too... I verified with 2 other poco f1's
Click to expand...
Click to collapse
This is so screwed up. I bought the phone coz I liked the Redmi Note 5 Pro I got for my dad. Poco screen looks bad when comparing side by side with Redme Note 5 Pro. Even brightness levels are horrible on Poco screen looks really dim at the same level as RN 5 Pro.
Ruvy said:
Indian Unit. 6GB/64GB
Click to expand...
Click to collapse
Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
AshDroidG said:
Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
Click to expand...
Click to collapse
Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
shaan1991 said:
Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
Click to expand...
Click to collapse
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
Click to expand...
Click to collapse
Fingers crossed buddy
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
Click to expand...
Click to collapse
Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
myliferockkss said:
Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
Click to expand...
Click to collapse
Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
AshDroidG said:
Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
Click to expand...
Click to collapse
I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
myliferockkss said:
I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
Click to expand...
Click to collapse
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
Click to expand...
Click to collapse
From what I've seen people are using the navigation buttons and not full screen mode... because of that they are not able to notice it...
Will update here how the refund goes ?
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
Click to expand...
Click to collapse
any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
Aimara said:
any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
Click to expand...
Click to collapse
I guess you are opening chrome in "Incognito" mode. The effect is visible on white backgrounds I guess if you just download a white image in full screen it should show up as well. Have no info on the service mode however some one having this issue posted on twitter regarding a display test you can do.
https://twitter.com/trishitchak/status/1035941823812788224?s=19
P.S. I went back to my old device so I havent tried the steps mentioned in the tweet.
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
AshDroidG said:
Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue.
Click to expand...
Click to collapse
Im also having this issue, will this cause any problems in the future?
Darkness126 said:
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
Click to expand...
Click to collapse
A bit of inconsistent brightness levels are expected with LCD panels however with the POCO F1 quite a few people are facing LCD bleed that is very notice able. If the inconsistency is minimal and some thing you can live with then its alright. For me it has been bothering me from day one as soon as I switched the phone on. I mainly use my phone for watching videos and the effect sometimes is more pronounced and that bothers me hence I have asked for a replacement.
According to official Poco announcement, the multitouch problem will be solved in next update:
http://en.miui.com/thread-3935216-1-1.html
6. Touch screen issues
Thanks for the videos and logs you guys offered, it's very thankful that we can optimize the product with POCO fans. Our dev team had analyzed the materials and divided the touch screens issues into several categories as below:
-Ghost touch issues
Already fixed, will release asap .
-Multi touch issues
Already fixed, will release asap .
-Touch delay while playing PUBG Mobile/using keyboard in some specific scenarios
According to the videos and logs we received last week, we found the reasons why the issues happen:
PUBG Mobile - Due to the network delay
Keyboard - Due to 3rd party apps problem, already contacted them to confirm the issue
If you still have touch delay issues which are not related with these 2 reasons, please help to offer more info. Thanks.
Click to expand...
Click to collapse
Not sure what version they are talking about, but whenever you get an update, do tell us.
But be advised, if the next update doesn't solves your issue, everyone with the faulty unit is doomed!
shailendra1993 said:
According to official Poco announcement, the multitouch problem will be solved in next update:
http://en.miui.com/thread-3935216-1-1.html
Not sure what version they are talking about, but whenever you get an update, do tell us.
But be advised, if the next update doesn't solves your issue, everyone with the faulty unit is doomed!
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Yes they are updating touch panel firmware in next update HOPEFULLY it should fix the "whatever" touch issue our device has if not then RIP FPS users
Haven't played much but in PUBG and normal usage it registers ghost touches e.g. it fires at will sometimes in PUBG. Very annoying, hope they solve it. Another problem I noticed early on playing PUBG was that I shot whole magazine at a guy about 20 feet from me but it didn't hit him even once. I had LG V20 before this phone and this bug was never on that phone. I am using the 'same' network on both phones so it's NOT a network delay for sure. Anyone noticed similar situation?
$hivaM Manav said:
Yes they are updating touch panel firmware in next update HOPEFULLY it should fix the "whatever" touch issue our device has if not then RIP FPS users
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Hey man - how do you know that they are specifically updating the touch firmware. Do you have any sources for this.
Hey, did any update arrive for fixing the ghost touch/ multi touch issues?
There's holiday in China. No updates before 7th October if I remember correctly
Wysłane z mojego POCOPHONE F1 przy użyciu Tapatalka
Yeah, this update is being skipped due to a holiday. More on next week!
Has anybody checked out their timeline on Google Maps or any other apps such as sport activity tracking like Runkeeper?
Since I started using my UK bought CPH1919 last week, it appears there are GPS points missing so routes look like a lot of long straight lines as opposed to the actual directions I took.
I'm using the 'high accuracy' setting for location & so not sure what could be causing this issue but it's a big problem for me.
Has anyone else noticed this issue or got any thoughts?
Cheers.
I also noticed this recently but i have not investigated yet. Might be power savings ? Maybe we should try with power saving off to see if it solves the problem (and then get the issue to oppo)
I've turned off Smart Power Saver so now there are no battery efficiency settings set on my phone - will see how things go.
I have queried the issue with Oppo UK on Twitter but after 2 days, they have failed to reply.....
Still no better for me after toggling with the different battery settings as outlined above, as well as a new Maps update & phone firmware update!
And still no Twitter response from Oppo.......
Gamlus said:
I also noticed this recently but i have not investigated yet. Might be power savings ? Maybe we should try with power saving off to see if it solves the problem (and then get the issue to oppo)
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No response from Oppo, tried everything I could think of so took it back to the shop. They were non-the-wiser so I'm going back tomorrow to swap for another.
Fingers crossed it was just a bug in the one I had!
What version do you have? I had the green option, I'm now getting the black due to a delay in availability of the green.
Got the black version. Not sure the color is playing a part here but please do tell if the new unit is acting the same !
Kroy73 said:
I have queried the issue with Oppo UK on Twitter but after 2 days, they have failed to reply.....
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Can you please link me your tweet so i can back it up ? Maybe we should ask directly to the main oppo account.
I tried a private message via facebook to oppo france, they seem to be active.
Gamlus said:
Can you please link me your tweet so i can back it up ?
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https://twitter.com/Kroy73/status/1141743232289857536
Try that.
After some research, it seems the problem might not be related to oppo. Or at least not entirely.
https://android.stackexchange.com/q...tion-history-is-showing-an-incorrect-location
Gamlus said:
After some research, it seems the problem might not be related to oppo. Or at least not entirely.
https://android.stackexchange.com/q...tion-history-is-showing-an-incorrect-location
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Yeah, I'm aware of this issue, it doesn't really happen in my City but I have had occurrences. In fact, when I was tracking my parents recently while they were shopping in town, they were showing as 200 miles away!
The problem I've been facing is there aren't enough GPS points recorded so my true route is not recorded - most annoying when I go for a run & obviously all the timings are out. My previous Huawei phone didn't have a problem & even my Nokia N95 from 2007 was better than this!
UPDATE: new phone appears to be exactly the same so far......
I there anyone else having issues with location info??!
Ok. I tweeted the issue to the main Oppo account.
Link here if you want to add a comment : https://twitter.com/FabVonH/status/1146357518123393024?s=19
Gamlus said:
Link here if you want to add a comment : https://twitter.com/FabVonH/status/1146357518123393024?s=19
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Done, fingers crossed for a response!