Did you guys notice that you cannot unlock the phone when the always on display is off ?
Eg. You're keeping the phone in the pocket, you reach for it and take it out. The display hasn't yet fired up (while the phone is in the pocket the AOD is inactive) and at the same time you put your finger on the scanner. This should wake and unlock the phone at the same time but instead only the AOD comes up and screen is not being unlocked.
You can simulate this by locking the phone, covering the front sensors with eg your finger until the AOD turns it self off. Then place your finger on the scanner. The phone should get woken up and unlocked but it stays locked and off.
Anybody knows how to fix it ?
I dont use AOD ..... and mine works fine.
Relax. This is by design to keep it from waking up in your pocket, bag or whatever when you reach in for something else. You'd be even madder if you took your phone out only to find it had been woken up in your pocket and took 106 photos and placed four phone calls and sent texts to your friends that made them call the police because they thought you had a stroke.
It's not that I'm worried about accidental wake ups...
There's a delay between the phone enabling the fingerprint sensor after uncovering the front light sensors etc. which makes the phone to not register the touch on it for unlocking.
a.key said:
It's not that I'm worried about accidental wake ups...
There's a delay between the phone enabling the fingerprint sensor after uncovering the front light sensors etc. which makes the phone to not register the touch on it for unlocking.
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And now you know why it does that. You might not be worried about accidental wake ups but most people would probably be highly annoyed to take their phone out and find it firing off 20 photos. of pocket lint.
Related
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
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I am having the same problem. I dont think that it is broken thought because I can make a call by bringing the phone to my head from a contacts page.
Did anyone figure this out yet? For those that are seeing the problem are you running stock rom, did you root or make any mods?
I see this issue as well, but was thinking it may be due to the spigen glass cover I have on, but I just checked my sensor reading and it appears to be reading things fine, it just wont turn the screen back on after. I am rooted on Stock, running nova prime as my launcher, not many other mods I can think of.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
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Click to collapse
I cannot get my proximity sensor to work either! It is really ticking me off. I guess I will have to try get Verizon to give me a new one.
yea, I ended exchanging my phone since it was a broken proximity sensor. WIth my broken phone, if i squeeze the sensor for about 10 seconds putting pressure down and released, the proximity sensor will work for a few minutes. If you are able to exchange the phone, I would recommend to do so.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
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Click to collapse
I would recommend you to test it.
Click on "Phone", you should have numbers on your screen now. Type in *#0*#, click "Sensor", now hover your hand over proximity sensor, if the screen goes green and/or phone starts to vibrate, your proximity sensor works. If it doesnt, i think your proximity sensor is broken.
So I figured I would post this up just in case people are going crazy about turning on their display, and then having it turn right back off on them lol. There are sensors at the top of the device by the ear speaker. When turning on the device make sure your fingers remain clear of those sensors for 1 second, if those sensors do not pick up light source by being blocked off (try it, press the power button while covering the sensors), the display will turn back off. Same thing goes for Knock on, the display wont even turn on at all. Keep your fingers clear of those sensors!
I dont think this is a design flaw I think LG inadvertently did this to keep from the device from turning on in your pocket by accidentally hitting power on knocking on while in your pocket. it might also attribute to poor knock on feature in low light areas or night time.
Walter21026 said:
So I figured I would post this up just in case people are going crazy about turning on their display, and then having it turn right back off on them lol. There are sensors at the top of the device by the ear speaker. When turning on the device make sure your fingers remain clear of those sensors for 1 second, if those sensors do not pick up light source by being blocked off (try it, press the power button while covering the sensors), the display will turn back off. Same thing goes for Knock on, the display wont even turn on at all. Keep your fingers clear of those sensors!
I dont think this is a design flaw I think LG inadvertently did this to keep from the device from turning on in your pocket by accidentally hitting power on knocking on while in your pocket. it might also attribute to poor knock on feature in low light areas or night time.
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There's also a bug which emulates the same symptoms,while the sensor is not blocked. Changing the screen-off effect to different effect, is a work around for those caught with the issue.
timsterzzz said:
There's also a bug which emulates the same symptoms,while the sensor is not blocked. Changing the screen-off effect to different effect, is a work around for those caught with the issue.
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Its interesting that LG went with this sensor design. This sensor thing is kinda weird seeing as people will no doubt block this sensor and trigger this effect without even realizing what they are doing, making people think their device is broken. LOL im sure this is talked about in the instruction guide but who the heck reads those things now?
Also, always on display turns completely off.
Not sure what's going on here, but it's extremely annoying. If I'm outside at night or in a dark room or area my phone thinks it's in my pocket so the fingerprint sensor, tap to wake, and always on display don't work. I have to press the power button extremely hard to get it to turn on.
Also, not sure if related but when I make a phone call, as soon as I dial the number my screen will turn off completely before I even bring the phone up to my ear.
Any ideas?
Make sure there's nothing in front of the proximity sensor. When that is triggered and it's dark, it disables the fingerprint reader and always on display. I use a Life proof case and when I had a screen protector on with that, it caused issues.
Definitely nothing on it. Not using a case or screen protector.
brian85 said:
Definitely nothing on it. Not using a case or screen protector.
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Download a sensor test app, there are many of them on the play store, check the proximity sensor with one of that apps, if it doesn't work then your g5 is faulty
Sent from my LG G5 using XDA Labs
Also noticed when I cover up the sensor my brightness immediately jumps to 0%. It's no longer a slow and steady drop down to 0, it just immediately goes to 0. Like and on/off switch
Just downloaded a lightand proximity sensor test and it seems to work perfect. So I'm not sure what's up.
OK this is weird,there must be a setting I messed up. My auto brightness jumps from 0% to 51% to 100% depending on the lighting I'm in. Nothing in between and no more smooth transitions.
Looks like my proximity sensor is dead. Tested it through and app and it says "near" and never changes.
sometimes the indisplay Fingerprint sensor stops working at all.
The display wont recognize any touch and stays black.
If i push the Power button it starts working again.
This happens sporadically, 1 -3x a day
Did anyone had the same Problem?
Any suggestions?
Thanks for reading....
No one?
kamueone said:
No one?
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I haven't seen this problem. I use face unlock along with it and it usually recognizes my face before I can even scan it.
When the screen is black, you can put your finger on the display and some glowing circle Appears. This does not appear to me at all. The screen just stays Black.
Thx for the information.
kamueone said:
When the screen is black, you can put your finger on the display and some glowing circle Appears. This does not appear to me at all. The screen just stays Black.
Thx for the information.
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Maybe your fingerprints got erased somehow? Does your phone display a fingerpring icon on the screen a second after you turn the screen off?
Sent from my LYA-L29 using XDA Labs
Yes the second I turn if off it shows a fingerprint sensor. Just after a while it won't toggle the sensor if I touch the display. It's like the fingerprint sensor is deactivated. The second I turn the display on manually it appears again.
Hello! I've got the p20 pro and now I'm testing mate 20 pro. Sometimes I'm not able to unlock the mate with my fingerprints at all. Same finger. The p20 works perfect, just touch and unlock. Mate sometimes I have to touch it 3-4 times before it unlocks , sometimes it doesn't unlock at all? Is that normal? The display was exchanged already because of this issue.
I believe you guys are not the only one. This on screen finger print is not reliable. I guess because they are new and will improve over time. Personally I just use face recognition than finger print. They are a lot more faster and accurate to unlock.
I know it's an old thread but it's happening to my M20Pro right now! It's awful! The screen is protected by a tempered glass made by Spigen (maybe this glass has issues?). I reconfigured the fingerprint and I touched almost 50 times until the phone captured the fingerprint! What's wrong with that sensor?!
I had problems with glass protector, if you can get plastic film it is fine, glass you will have problems....this was my finding
Possible brightness/proximity sensor issue
kamueone said:
sometimes the indisplay Fingerprint sensor stops working at all.
The display wont recognize any touch and stays black.
If i push the Power button it starts working again.
This happens sporadically, 1 -3x a day
Did anyone had the same Problem?
Any suggestions?
Thanks for reading....
Click to expand...
Click to collapse
If you still have this phone and problem: I have a P30 Pro, and/but the reason I write here is because our phones share the fingerprint technology, and I didn't find anyone mentioning this problem regarding P30 Pro. So:
I have the same problem - seemingly sporadically the fingerprint sensor (or screen) wont react until I press the power button. Then I noticed that when the brightness/proximity sensor (located near the top right on the P30 Pro, and next (right) to the upper speaker on Mate 20 Pro) was covered, the screen would get unresponsive. I guess this is by design, to not accidently let your phone come to life in your pocket. The problem was/is that the proximity (?) sensor is way too sensitive - any obstruction at about 2 cm (0.8") above the sensor(s) will trigger this behaviour. I also think it can be triggered under other circumstances; I had som weird fingerprint/screen behaviour in a store with a high and very dark ceiling, but I have to test this again, so don't take my word for it.
Anyway - if anyone is having sporadic problems - see if this could be a reason.
Edit: Well, sometimes my screen is just totally unresponsive even without sensors blocked, so ... I noticed it a couple of times after digging my phone out of my pocket, suggesting it could still have something to do with the sensors turning the screen (functions) off. I'll try to see if I can make it behave the same way in other scenarios.
I have also been experiencing similar problems on my mate 20 pro, But mine is more of an accuracy problem. sometimes its on point and registers instantly. and other times it just doesnt at all.
However i have noticed that in extremely bright weather i have more issues, fingerprint doesnt read at all, and face ID is also doesn't. My finger print issues have started only after EMUI 10.1, so i suspect that it could possibly be a software related issue
I am new to the site so hello to all.
I have a sprint LG V30 with android 8.0. I recently had the screen replaced as my fone fell out of my pocket, in the rain, then got ran over by a car. Yes it DID survive but had to replace the screen. Anyway, the proximity sensor no longer works so I turned it off. So the light sensor seems to control my always on display. When it's slightly dark, the A.O.D. turns off and wont come back on until i put it near a light or press the power button 3 times. My question: how do I make it so the A.O.D. always stays on?
Thankyou for any help (^-^)
BanZI29 said:
I am new to the site so hello to all.
I have a sprint LG V30 with android 8.0. I recently had the screen replaced as my fone fell out of my pocket, in the rain, then got ran over by a car. Yes it DID survive but had to replace the screen. Anyway, the proximity sensor no longer works so I turned it off. So the light sensor seems to control my always on display. When it's slightly dark, the A.O.D. turns off and wont come back on until i put it near a light or press the power button 3 times. My question: how do I make it so the A.O.D. always stays on?
Thankyou for any help (^-^)
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Click to collapse
Get the repair done right? LG will do it right.
Proximity sensor lets the phone know if it's just a dark room or if you've flipped the phone over on the desk, or you have a flip case and it's closed. If the latter two, then no need for the AOD to even be on.
[QqUOTE=ChazzMatt;79586615]Get the repair done right? LG will do it right.
Proximity sensor lets the phone know if it's just a dark room or if you've flipped the phone over on the desk, or you have a flip case and it's closed. If the latter two, then no need for the AOD to even be on.[/QUOTE]
I get that but, I want the AOD to stay on. So how do I disable the light sensor so the AOD will stay on?
BanZI29 said:
[QqUOTE=ChazzMatt;79586615]Get the repair done right? LG will do it right.
Proximity sensor lets the phone know if it's just a dark room or if you've flipped the phone over on the desk, or you have a flip case and it's closed. If the latter two, then no need for the AOD to even be on.
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Click to collapse
I get that but, I want the AOD to stay on. So how do I disable the light sensor so the AOD will stay on?[/QUOTE]
I don't think you can, which is why my suggestion was to get it repaired correctly ("get the repair done right"). Whoever repaired it botched the job.