My phone updated overnight. I use the gesture unlock feature. Because the phone restarted, it requires me to use the gesture unlock instead of biometrics. If I input the wrong set of gestures, it says "Incorrect direction drawn". If I input the correct set of gestures, it pauses, the screen goes dark as if I'd hit the power button, but it does not unlock.
Any ideas on how to resolve this?
Thanks.
Does anything happen if you plug it in immediately after the correct gesture?
Plug it into a power cord? I tried that, but didn't see any different behavior.
I also booted into recovery and wiped the cache as I saw that worked for someone on Sprint with the same issue. Unfortunately it did not resolve the issue on my phone.
Thanks for the suggestion.
I'd try samsung switch from a pc and do a device initialization at this point or maybe try using Odin to flash a stock firmware of your carrier
I tried Switch, but it couldn't do anything with the phone locked.
I also booted into Safe Mode, but that didn't help.
I eventually decided to reset the phone. Everything is working now, but lost some of my data.
I'm sorry I didn't see this before you did the reset. If you have the samsung account setup, it could have been use to remote unlock the device. Sign to "find my mobile" from the web, and the phone needs to have data on. In the list of option on the you will unlock.
Oh, that's a good idea. That would have been so much easier. I probably knew about that feature at one time.
I'm now going through the long process of setting up my phone again. Samsung backup has restored a lot, but still a lot to do.
Thanks.
Sent from my SM-N950U using Tapatalk
I had a similar problem. Phone wouldn't let me do anything as I had an endless loop of system UI loops. Had to factory reset but luckily my Samsung backup ran slightly before the update.
Sent from my SM-N950U using Tapatalk
Related
Any possible workarounds for getting off the retrieve pattern lock if you have forgotten a gmail acct? Done doing factory reset via cwm and tried installing stock rom and kernel but it always ends the same way. With customs, I always get a bootloop.
izuall187 said:
Any possible workarounds for getting off the retrieve pattern lock if you have forgotten a gmail acct? Done doing factory reset via cwm and tried installing stock rom and kernel but it always ends the same way. With customs, I always get a bootloop.
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Click to collapse
i seems an answer is in the post a few below yours::
Samsung Galaxy SCH-i500 how to bypass "Login with google account" screen?
http://forum.xda-developers.com/showthread.php?t=2182268
Quote:
1. Completely power off and power on your Galaxy-S phone.
2. Right after you pass the Galaxy-S and just before the Verizon Wireless logo video ends, immediately tap on the home button extremely fast and repeatedly (at least 4-5 times per second). If the Emergency Call button pops up, click that every now and then (3-5 times) but keep tapping on the home button. During this process your phone may flash the password screen or keypad screen just a few times and your phone will seem to be lagging due to the tapping.
3. Keep tapping until you see your Android home buttons stay steady at the bottom. Voila, you’re in your phone! If the emergency keypad constantly shows up or if it shows the Google account screen constantly, you have failed. The success rate can be around 15-50% so keep trying until it works. (You may want to grab a young phone-savvy guy or girl to do it if your fingers are too slow)
4. Find and run the Settings App and go to Accounts & Sync.
5. Under Manage Accounts, remove all accounts except your Google account.
6. Press your power button off and on and enter your correct Google account information.
7. It will ask for a new security pattern. Enter it twice and you are done!
This solution worked for me. If it does for you, please leave a comment with your carrier and phone model to let others know that it worked!
... but worked just fine.
.
will try this method. will keep you posted if successful or not.
managed to get in. but now theres a new one. somehowmthe owner had a tw launcher installed and im'm stuck on fc error message. if i try to close it, i'm back on the gmail acct retrieval. hmmmmm.....
Looks to me that o won't he able to do the above steps. Hands are too slow. Also found out that it's like a common issue to the sgs stock recovery. Used odin and flashed cwm 2.5.1.x instead amd wipe from there. Worked like a charm.
Sent from my LT18i using xda premium
Hi
I have an unlocked samsung galaxy s4 gt-i19505
Recently after i updated to 4.4.2 kitkat i started having problems. After the phone is not being used for a while, when i press the unlock button the unlock screen appears but the circle with the lock inside it is missing and the phone appears to loose touch i can't unlock the phone or pull down the notification panel. When i press the lock button again the screen goes black and the phone just freezes completely. It doesn't react to the unlock button any more or to the home screen button. I have to take out the battery and then everything is normal again until the phone is left unused for a while again.
I tried reinstalling the firmware again but it didn't help. I didn't factory reset the phone as I don't want to be setting it up again as it takes me a while. Does anyone have similar problems knows how to fix it ?
Thanks.
mateusz8591 said:
Hi
I have an unlocked samsung galaxy s4 gt-i19505
Recently after i updated to 4.4.2 kitkat i started having problems. After the phone is not being used for a while, when i press the unlock button the unlock screen appears but the circle with the lock inside it is missing and the phone appears to loose touch i can't unlock the phone or pull down the notification panel. When i press the lock button again the screen goes black and the phone just freezes completely. It doesn't react to the unlock button any more or to the home screen button. I have to take out the battery and then everything is normal again until the phone is left unused for a while again.
I tried reinstalling the firmware again but it didn't help. I didn't factory reset the phone as I don't want to be setting it up again as it takes me a while. Does anyone have similar problems knows how to fix it ?
Thanks.
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Click to collapse
It sucks to reset, but you gotta do what you gotta do. That is often the first step of troubleshooting as it eliminates lots of other possibilities all at once. Especially if you updated to 4.3 to 4.4.2 without wiping. I know Samsung says it's cool and give OTA updates and all that, but I've worked on dozens and dozens of Samsung devices and they always seem to run best if you factory reset after updating (or downgrading). There are tons of apps that can back up your call logs, texts, apps, contacts, etc that you can use to restore afterwards. Then you just gotta log back into your accounts and set up your home screen. It's annoying, but will probably be quicker than trying to troubleshoot one little thing after another. Just the nature of the beast with stuff like this. It's not Samsung's fault per se, just how software is. It seems to run differently on different phones without much rhyme or reason.
es0tericcha0s said:
It sucks to reset, but you gotta do what you gotta do. That is often the first step of troubleshooting as it eliminates lots of other possibilities all at once. Especially if you updated to 4.3 to 4.4.2 without wiping. I know Samsung says it's cool and give OTA updates and all that, but I've worked on dozens and dozens of Samsung devices and they always seem to run best if you factory reset after updating (or downgrading). There are tons of apps that can back up your call logs, texts, apps, contacts, etc that you can use to restore afterwards. Then you just gotta log back into your accounts and set up your home screen. It's annoying, but will probably be quicker than trying to troubleshoot one little thing after another. Just the nature of the beast with stuff like this. It's not Samsung's fault per se, just how software is. It seems to run differently on different phones without much rhyme or reason.
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Click to collapse
Hey i reseted my phone and the problem seemed to be fixed but it happened again. Do you know what can I do to fix it ?
I installed the NFC Ring Unlock application from McLear on the EZ2 tablet, which seemed to function well with my NFC ring.
I did one thing differently, because I don't like to give my Google master password to a 3-party app , I used an app password specifically for the NFC ring, which I considered to be one-time and didn't write it down
Then I had to fly and put the device in flight mode and powered it off some time later.
Now I get the NFC Ring Unlock screen in flight mode when I power up the device, but I can't get the unlock screen to work (NFC is also switched off in flight mode, didn't realise that and the Google authentication is also not working) and I can't get out of flight mode!
What I tried already:
Resetting the device by voulume-up/power, red button in SD-card and PC-companion connection.
Trying to hit the "normal" unlock screen which appears for a sub-second period.
Contact McLear, but they are flooded at the moment, because of the roll-out of their new products.
But neither of this works because they all depend on unlocking the device first.
Any advice?
If your device is unlocked and you have USB debugging enabled, you should be able to deinstall the App with ADB (Adcvanced Debug Bridge).
I guess that with the locked original Sony Bootloader, this doesn't work, though.
You could do a remote wipe with play device management:
https://www.google.com/android/devicemanager?hl=da&u=0
If Sony's software detect it when you connect it to computer, you might also have some options there. I am using Mac and only see repair device ,under the Xperia menu, as a potential solution.
Hey Svan, damn it sucks you are getting stuck by this! Sorry!
1. Did you try posting on the NFC Ring forum?
RE "3-party app" our app never stores your details, we use the Google provided Google Auth libraries to handle the authentication process. I can personally guarantee and promise at no point do we store or use your username/pass, we just get a success/failure callback from them and act accordingly.
2. Is it possible you can use your Google Auth or is your work-around preventing you from doing this?
We're actually just beta testing an updated version of the app that forces users to enter a pin code to handle circumstances such as this. Flight mode and two-form factor auth have been an issue for us so we're taking pro-active steps to address it ASAP This doesn't help you though ;(
3. As BabelHuber asked, do you have debug mode available? If so a simple adb uninstall of the app will get you moving again.
Sorry about the delay through support, I just took another team member on today to help with the backlog, he starts tomorrow so hopefully things will move faster!
Source: I'm the inventor of the NFC Ring
Found a solution
I had a the exact same problem, and luckily I found a solution just in the moment I had already decided to factory reset.
I have the stock rom/bootloader/etc installed, no root.
Well anyway, factory resetting the phone is not an easy task either, so this is what I did to get to the factory reset option in the boot loader:
I pressed power for a loooong time, then the phone shutdown, I pressed power and vol-down for a looong time.
Some kind of boot menu appeared, I chose recovery.
At first I was stuck with a red triangle with an "!" over a lieing android. I found that pressing and holding power for 1 second then, while still pressing power, pressing "vol up" for 1 second and releasing both at once, presented me a special menu, wich contains the factory reset and option ... and also a mysterious "wipe cache" option, which sparked an idea of how I might circumvent the factory reset...
I remebered, that after the last OTA update the phone was so busy after reboot, that the NFC Unlock app was loaded after a long delay, while I was already able to interact with the phone.
So I though what the heck, before factory resetting the device I might as will try wiping that damn cache and see wether that caused the delay.
After wiping the cache, I booted and Android went through all those apps, and then showed the launcher/home screen without the widgets loaded etc, for just long enough to switch off the airplane mode, before the unlock app was loaded and immediately locked the screen again.
It might have helped that I disabled the SIM Card PIN check, i don't know.
Only this time I could unlock it normally :silly:
I hope this helps
Hey!
I have fingerprint and Iris along with pattern on my phone. Suddently while using the phone, it stopped accepting my pattern (which I use daily, and no, I don't have a case of amnesia). I was dumb enough to restart my phone as some suggested that made the phone accept their pattern again, but now, of course, I'm completely locked out.
-I've tried findmyphone.samsung.com but it only say I haven't activated the unlock feature.
-I've tried entering "adb shell" and then "cd /data/data/com.android.providers.settings/databases" but get "Permission denied" (while on the lock screen)
-I usually get 3 tried on the pattern, but now I only get 1 try then a 30 second timer.
I really don't want to factory reset via recovery (would that even help?) as I have so much data on my phone I don't want to lose.
Is there ANY way to get into the phone again? This is REALLY frustrating as I'm now locked out because the phone got bugged and suddently, seemingly forgot my pattern. SAMSUNG support claims that it's not their fault that "I" forgot my pattern (I remember it like night and day), and also that I don't have the "setting" for 3 attempts activated (when I clearly do, which I know as I get the prompt daily due to missing a point now and again). Their suggestion is that I turn the phone in for service, but the problem is that I'm catching a flight and moving out of the country in less than 2 weeks, and there is no shop even remotely close to me, so that isn't an option..
I have bills to pay too, and the bank security app is also on my phone.. /:
PS! My phone is not rooted.
Nevermind. I just factory reset as I figured I had a backup. Later (too late) I realized the backup was from November, and that I COULD have made a backup via findmyphone.samsung.com FIRST. So if anyone has my issue, just go to findmymobile.samsung.com and backup, then boot into recovery (reboot, hold bixby button, volume up and power button down, and release power button when the samsung/knox screen shows up), then wipe data. Later you'll be able to use your backup to recover your data and apps.
Hello!
I'm facing a very weird issue with my HTC U11 Life.
I've been using it for years with the same pattern and fingerprint, and out of the blue, my pattern appears as wrong while I haven't changed it.
It happened for the first time after restarting my phone (I switch it off pretty often though).
The fingerprint is recognised, but the pattern isn't.
I have no other option on the screen than the emergency call (no "forgot pattern"/enter password/pin/connect to my Google account), and the "find my phone" doesn't show anything ("Can't reach device"), even if it's connected to my home regular wifi.
Not sure it's relevant, but I tried to deactivate the pattern a month ago, as I'm using that phone only at home. But it sounds like it didn't go through.
After browsing forums for hours, I tried a few steps, all unsuccessful.
Using the ADB tools, when I enter the bootloader, I run “./fastboot reboot bootloader”, after which I see the device show up in “./fastboot devices”. Then I try to run “./fastboot boot twrp.img” for the HTC U11 Life, at which point I see a “Device corrupt, cannot be trusted” message. So I seemingly can't progress without flashing my phone, which I don't want to do.
I should probably also mention that I have another phone (Google Pixel 6), and I tried to put my home as a "Trusted place" for my Google account, but it unfortunately didn't change anything.
I saw the hard reset option but I can't afford losing any data on that phone, and I believe there is a solution given the fact that I can provide the right fingerprint and any password, if they're requested.
I hope your fabulous community can be of any help.
Thank you very much!
Take it to a data recovery specialist if you really need the data. They might be able to recover it.
Either a hardware failure or possibly malware, or a Single Event Upset.
Always redundantly backup critical data. Avoid encryption if possible. Use an SD card as the data drive if you have that option.
Hey Blackhawk!
Thanks a lot for this super quick answer, I really appreciate it
I should admit I have a hard time believing a malware attack, given that I was barely using Internet on this phone. So that indeed must be a hardware failure or a Single Event Upset. Go figure!
That's a pity that there is no solution to that, especially that my fingerprint works, which is super frustrating. Anyway, too bad, I guess I'll factory reset as it's my only option.
Have a great weekend!
seems theres no way to fix this
ccaye said:
seems theres no way to fix this
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There is. A factory reset. The data partition was somehow corrupted. If it reoccures then either the firmware has been corrupted or there's a hardware failure.
Anytime you set a password for device access, you are the one most likely to get locked out. It may be through no fault of your own however had no lock had been set you have a higher probability of retaining access.
NEVER set passwords for backup drives. Always keep backup drives isolated from everything unless in use.