Hello!
I'm facing a very weird issue with my HTC U11 Life.
I've been using it for years with the same pattern and fingerprint, and out of the blue, my pattern appears as wrong while I haven't changed it.
It happened for the first time after restarting my phone (I switch it off pretty often though).
The fingerprint is recognised, but the pattern isn't.
I have no other option on the screen than the emergency call (no "forgot pattern"/enter password/pin/connect to my Google account), and the "find my phone" doesn't show anything ("Can't reach device"), even if it's connected to my home regular wifi.
Not sure it's relevant, but I tried to deactivate the pattern a month ago, as I'm using that phone only at home. But it sounds like it didn't go through.
After browsing forums for hours, I tried a few steps, all unsuccessful.
Using the ADB tools, when I enter the bootloader, I run “./fastboot reboot bootloader”, after which I see the device show up in “./fastboot devices”. Then I try to run “./fastboot boot twrp.img” for the HTC U11 Life, at which point I see a “Device corrupt, cannot be trusted” message. So I seemingly can't progress without flashing my phone, which I don't want to do.
I should probably also mention that I have another phone (Google Pixel 6), and I tried to put my home as a "Trusted place" for my Google account, but it unfortunately didn't change anything.
I saw the hard reset option but I can't afford losing any data on that phone, and I believe there is a solution given the fact that I can provide the right fingerprint and any password, if they're requested.
I hope your fabulous community can be of any help.
Thank you very much!
Take it to a data recovery specialist if you really need the data. They might be able to recover it.
Either a hardware failure or possibly malware, or a Single Event Upset.
Always redundantly backup critical data. Avoid encryption if possible. Use an SD card as the data drive if you have that option.
Hey Blackhawk!
Thanks a lot for this super quick answer, I really appreciate it
I should admit I have a hard time believing a malware attack, given that I was barely using Internet on this phone. So that indeed must be a hardware failure or a Single Event Upset. Go figure!
That's a pity that there is no solution to that, especially that my fingerprint works, which is super frustrating. Anyway, too bad, I guess I'll factory reset as it's my only option.
Have a great weekend!
seems theres no way to fix this
ccaye said:
seems theres no way to fix this
Click to expand...
Click to collapse
There is. A factory reset. The data partition was somehow corrupted. If it reoccures then either the firmware has been corrupted or there's a hardware failure.
Anytime you set a password for device access, you are the one most likely to get locked out. It may be through no fault of your own however had no lock had been set you have a higher probability of retaining access.
NEVER set passwords for backup drives. Always keep backup drives isolated from everything unless in use.
Related
Greetings reader. I'm new to the forum but have been viewing threads every now and then, so after having read plenty of times that people should search before posting. I have searched and didn't find what I was looking for, so that's why you can read this now ;p.
4 days ago when I was trying to browse the web in college I wasn't able to connect to the wifi network or even open the wifi settings, so I reset my phone only to find the problem persisting. As if something locked me out of the wifi settings.
I'm perfectly able to access any of the other settings, so I think it's kinda weird.
Shortly after I realised I couldn't get to the wifi anymore my phone started to reboot itself automatically. Ever since that first reboot it just keeps rebooting at the same pace over and over again until I either power it off or until the battery dies.
The phone also get's unusually hot now. Not like, super hot, but definitely hotter than any other time I can remember.
I also get error messages since the problems started saying: 'Process system is not responding'. I then get the option to either force close it or wait. Neither seem to do much if anything at all other than taking away the error message. Sounds kinda critical if you'd ask me.
But so after all these symptoms started to appear I figured I'd just do a factory reset and be done with it, but every time I go into the factory reset settings, I put in my lock screen pattern and then at the last step (pressing the Erase all data button) it just does nothing.
I can touch the button and it does give the animation that it is being pressed, but it just doesn't do anything.
The phone doesn't freeze though, I can still navigate after pressing the button only to see it reboot again shortly after.
After that I tried to flash the rom, but for some reason my PC refuses to show my phone's internal memory in my pcor any sign of my phone's connection at all.
I haven't tried it on any other pc yet, so it might just be my pc, though I doubt it is since it was perfectly able to recognize it shortly before all this started.
The device hasn't endured any shocks lately or expsure to water or whatever, so I think that's ruled out as well.
I am running the stock rom, 2.3 Gingerbread I believe, and the warranty is already way over date (I think. I'll have to check that).
Any suggestions as on how to determine what could be causing this, or how to fix it? Because I really don't want to buy a new phone xD.
Macowski said:
Greetings reader. I'm new to the forum but have been viewing threads every now and then, so after having read plenty of times that people should search before posting. I have searched and didn't find what I was looking for, so that's why you can read this now ;p.
4 days ago when I was trying to browse the web in college I wasn't able to connect to the wifi network or even open the wifi settings, so I reset my phone only to find the problem persisting. As if something locked me out of the wifi settings.
I'm perfectly able to access any of the other settings, so I think it's kinda weird.
Shortly after I realised I couldn't get to the wifi anymore my phone started to reboot itself automatically. Ever since that first reboot it just keeps rebooting at the same pace over and over again until I either power it off or until the battery dies.
The phone also get's unusually hot now. Not like, super hot, but definitely hotter than any other time I can remember.
I also get error messages since the problems started saying: 'Process system is not responding'. I then get the option to either force close it or wait. Neither seem to do much if anything at all other than taking away the error message. Sounds kinda critical if you'd ask me.
But so after all these symptoms started to appear I figured I'd just do a factory reset and be done with it, but every time I go into the factory reset settings, I put in my lock screen pattern and then at the last step (pressing the Erase all data button) it just does nothing.
I can touch the button and it does give the animation that it is being pressed, but it just doesn't do anything.
The phone doesn't freeze though, I can still navigate after pressing the button only to see it reboot again shortly after.
After that I tried to flash the rom, but for some reason my PC refuses to show my phone's internal memory in my pcor any sign of my phone's connection at all.
I haven't tried it on any other pc yet, so it might just be my pc, though I doubt it is since it was perfectly able to recognize it shortly before all this started.
The device hasn't endured any shocks lately or expsure to water or whatever, so I think that's ruled out as well.
I am running the stock rom, 2.3 Gingerbread I believe, and the warranty is already way over date (I think. I'll have to check that).
Any suggestions as on how to determine what could be causing this, or how to fix it? Because I really don't want to buy a new phone xD.
Click to expand...
Click to collapse
Since you've not modified your Sola in any way.
Give this official method a try.
http://xperiafirmware.com/component/content/article/2-uncategorised/29-sony-update-service
I think i already know the answer to this, but this is a last resort....
A co-worker brought me his son's (Sprint) Evo 4G LTE because his son inadvertently locked himself out of the phone. When you unlock the screen you are presented with a gmail account login screen that states "Too Many Pattern Attempts".
I have looked into this, and tried a few things but so far have been unsuccessful. It isn't really a problem to do a factory reset EXCEPT the kid has quite a few pictures he's taken on the phone and doesn't want to lose them. I read on the HTC website that you can factory reset without losing data on internal storage by selecting the right settings, but it is not specific when it comes to doing a reset from the recovery menu (or hboot menu... I'm very rusty on all this). I am assuming that this reset will in fact erase internal storage?
I can't access it via ADB, as I'm sure debugging would never have been selected, I have tried calling the phone and tried pulling down notification bar, getting into contacts, etc.... but everything takes me back to the login screen. My friend set up the account for his son, but can't remember what the user ID is that he created. I tried everything I could think of based on the possibilities he gave me, but no luck.
The devices drive shows up under Computer, but since the device is locked, clicking on it prompts me to insert disk into drive.
Does anyone know of any kind of "hack" that would either get me into the device or allow me to get the pictures from internal storage?
*Never mind - Problem Solved*
I didn't realize you could receive a phone call to get the code to find your username on gmail. I was able to retrieve the username this way (obviously couldn't get sms). For some reason google only sends SMS, no phone call, for password recovery, which I don't understand.... Anyway, my co-worker was finally able to figure which password was used once I got the username.
Thanks anyway.
Hey Everyone. I have a extremely annoying and stupid problem with my phone
I have Z5 Premium. What happen is that my phone was always locked with fingerprint and pin number. BUT, for some reason after installing some applications and launchers to try on my phone my locking system sometimes didn't work. Some it lets me just to swipe my finger and I unlocks the phone, without asking for pin... sometimes it asks and sometime it don't, it started to be very annoying so I wanted to check if I change it to password instead of pin if it will be the same. The good news is, it looks like it fixed that problem and the bad news is my phone is so f***ing safe now that I can't even unlock it my self!
I created that password for very temporary time, for some extremely stupid reason I used password which I never used it anywhere else, it was only 4 letters and at that time it looked very easy to type and remember it but I was wrong... I reminded it for 20 mins than I felt a sleep for a short nap and when I woke up, its gone I'm trying to guess that pass and unlock it for 4 straight days now!!
I know I can do hard reset and start again from scratch but I don't want that. I just made all the setups for my phone and everything and I don't want to loose whats in it.
So what options do I have? I found quite few good methods but usually I'm not able to do one of the steps in it..
I tried Google Device Manager method, it didn't work because I already had password not a pin or pattern so it didn't let change pass
The best one I found so far is to flash a script through CWM to remove my pass. The only thing is my phone is stock at the moment and unrooted so I don't have CWM. Another problem is I don't think USB Debugging is enabled on my phone which creates even more problems in my situation I couldn't even get my phone into normal recovery mode when I tried with this phone, anyone know how to do it?
So guys, what options do I have without resting and deleting everything on my phone again?? Please help me, as this thing drives me crazy form 4 days now... I want to smash my phone into wall or my fu****g head because I set that pass up...
Ps. Is it possible to do a android backup on my phone? with looked screen and debugging disabled? but somehow so it doesn't backup my lock screen pass to? I dont think so my self but may be Im wrong..
thanks
I just found another method which I will try now, it could work...
nope, usb debuging needs to be enabled on that method too.. :/
never mind "helpful people" sort it out by my self.. how do i delete this threat??
Hi, I have the exact same problem but I want to hard reset the phone as it is new. What should I do to achieve that?
Hi, my girl's Samsung S6 Edge got stolen today, snatched from her hand. Easy victim.
I'm trying to review the aftermath and what I did and maybe get some feedback on this.
Tracking/Remote lock
1. https://findmymobile.samsung.com/ failed - always set a password you remember; I didn't. After 7 failed login attempts account gets locked and you must reset your password, but it seems you can still lock your phone even if password is reset.
Anyway phone lock says will trigger once the device connects to the network. Is this still true if the phone is wiped?
2. https://www.google.com/android/devicemanager failed too
Maybe both failed because thief turned phone off? I did not try calling the number.
Security
3. All passwords were reset immediately, and gmail sessions were deleted.
4. Phone was locked with a PIN though a pattern would have been preferred. I do not remember if I encrypted it, but I know you cannot use pattern after you encrypt. Maybe that's why it had a PIN.
Assuming it was NOT encrypted, can a new ROM be flashed to unlock the phone and access content on storage drive (USB Debug was off)? I cannot remember if this is the case, I only rooted once and it was long time ago.
5. After 30 minutes I called the service provider and blocked the SIM card. She also offered to blacklist the IMEI number so I agreed. She even said that once you blacklist the IMEI, phone gets locked so thief cannot access it anymore - but this is bull****, it just won't be able to register to the network; it does not act as a remote lock lol. And IMEI can be easily overwritten once phone is rooted, so kind of an useless feature.
6. Reported to police but they don't care anyway, it's a petty crime. And chances of recovery are very little.
a) Would it be worthwile for the thief(s) to replace the front/back cover of the S6 Edge to a different color so they can easily sell it online locally afterwards? It seems to me the front cover is attached to the display, and to change that is quite expensive. Thoughts?
b) What happens with stolen phones anyway? Do they just root them and replace IMEI? I saw on a tv show that some will even replace the IMEI sticker on them.
thoughts:
- activate remote controls and TEST them
- install some app that takes snapshot of front camera when PIN is entered incorrectly
- encrypt phone, don't use dumb PIN
- set lock timeout to something short
- back up often
- engrave phone with custom message? (viable if you don't change often)
- have an action plan in case this happens
First two probably useless if thief switches phone off and reflashes it.
I probably need to restate my questions in a shorter format:
1. I had my phone registered with https://findmymobile.samsung.com. Will it still work if the phone is wiped?
2. Can content on the phone be accessed if phone was unencrypted and only had a PIN lock?
3. Is it easy to replace front/back case and bezel to give the phone a new 'look'?
Nobody answering... I'll try one last time.
1. Does flashing a new ROM give access to the stored files on the internal storage (like photos)?
2. Can a new ROM be flashed if the device is encrypted?
it can be flashed but the persob fill be stuck in bootloop and if the booted up ge will be stuck in frp lock by google he cant go past setup
w00tz said:
Nobody answering... I'll try one last time.
1. Does flashing a new ROM give access to the stored files on the internal storage (like photos)?
2. Can a new ROM be flashed if the device is encrypted?
Click to expand...
Click to collapse
If the guy who stole your phone flash another Rom and if not wipe the data then your photos etc will remain in your phone.. so if he wipe the data your file won't remain.. but the best option for him it's to wipe the data so this is good for you because he can't see your data.. make sure on your next phone to put pattern or a good code.. maybe you had put I didn't read all your posts.. that's all I know dude
Disclaimer: I own the phone, I still have the bill and order proof, plus if it need to reconnect to my google account after reset, I will reconnect it gladly.
Goal: Factory reset (loosing all data I know)
How: Going to recovery mode and select factory reset / wipe all data.
Problem: Can't shutdown because it ask for the pattern.
Long story short, I forgot the pattern on this phone, it has been few months that I switched to another phone entirely (using fingerprint unlock).
Now when I try to shut it down in order to go to recovery (power + volume up), I can't because it ask for the pattern to shut down.
Also the tip found on internet (power + volume down) always restart the phone (instead of shutting it down) without me being able to hijack it to recovery or whatever other boot menu (I tried to rapidly do power + volume up but it ignores it, power + both volume key down as well).
Any suggestion please?
Thank you,
Device : Samsung Galaxy A10 'Secured by Knox'
Can you delete the associated Google account in settings? If not it going to be a pain...
blackhawk said:
Can you delete the associated Google account in settings? If not it going to be a pain...
Click to expand...
Click to collapse
Well no, I basically can't unlock the phone anymore (I don't remember the pattern, and I don't want the pain to keep trying). I just want to achieve the factory reset/wipe data from recovery mode.
Xoib said:
Well no, I basically can't unlock the phone anymore (I don't remember the pattern, and I don't want the pain to keep trying). I just want to achieve the factory reset/wipe data from recovery mode.
Click to expand...
Click to collapse
The easiest way be to see if a Samsung Experience center at a best buy do it for you. Or ask Samsung repair how much they want. There's a few solutions on Google, no clue if they work... probably.
I never set passwords for bios and phones; once bitten, twice shy. Androids are so secure they're a pain now. Sometimes the device corrupts the password themselves, isn't that special? Lost access to a mobo bios like that
Thanks for trying to help @blackhawk !
But I have been in the mod scene for awhile, OEM unlocking, custom recoveries, custom kernel, custom OS and so on.
This problem that I have with the A10 is ridiculous, no being able to "shutdown" the phone because it needs the pattern, my current device and my old devices doesn't require that to be shutdown.
You're welcome. I was curious how it would respond... thought that was too easy
I loathe FRP as it serves me absolutely no purpose only potential complications. It already has cost me time but nothing as severe as what you're experiencing. It almost did as I was on my 3rd login attempt, worse it was a new phone I was returning. I have a very long Google password It's bad enough that I haven't even tested the fingerprint option on either of my N10+'s; double tap on/off.
This sub section of the forum isn't popular anymore, it's understandable.
Do you know if this specific problem concern all the Samsung Galaxy devices?
Xoib said:
This sub section of the forum isn't popular anymore, it's understandable.
Do you know if this specific problem concern all the Samsung Galaxy devices?
Click to expand...
Click to collapse
I never set a lock on any of my Samsung's. I wasn't aware of this behavior so can't say for sure.
Do some Google searches, it doesn't have to be the same model to be useful. Samsung member forums may have something on it.
Hard reboot can be done by long clicking volume down + power for 10 seconds