So I have two of my old Galaxy S2's which needed their charging port fixed. So after a very long time of collecting dust, I decided I'd fix them, and sell them on.
Now we run into a problem. Phone 1 is fine, I'll be able to do something with that since I can access recovery. Phone 2 is a major pain.
It is pattern locked, and for the life of me don't even remember using pattern lock, so who knows what the bloody pattern is. No data is enabled on the device is seems, so Google can't help me.
Also, seems USB debugging is off, because I can't get ADB to see the phone. This surprises me, because I always have it on.
Now the killer. I can't get into recovery. I've tried all sorts of button combinations, but it simply will not load it. There doesn't seem to be any download mode on it either.
Now, this phone has a custom ROM, so this trikes me as odd, but my brain seems to be telling me I may have had a problem with this phone and recovery in the past.
I'd really appreciate any help in getting into these phones so I can sell them.
Samsung have been about as useful as a wet sock, and Vodafone Australia, well, they're the other sock.
Hopefully someone can help me out.:good:
can you get it into downloading mode (home botton + volume down + power button)?
and wich android on it ?
hassouna said:
can you get it into downloading mode (home botton + volume down + power button)?
and wich android on it ?
Click to expand...
Click to collapse
No, that's not working either.
Right, so I just opened the phone again. I have managed to break the volume rocker ribbon. At least now I can move towards a fix. Sorry to bother you all.
No download mode or recovery, no data = you're not fixing it without doing something drastic on the hardware side (as you've just found out).
ask if is there a way to do a factory reset from computer
I installed the NFC Ring Unlock application from McLear on the EZ2 tablet, which seemed to function well with my NFC ring.
I did one thing differently, because I don't like to give my Google master password to a 3-party app , I used an app password specifically for the NFC ring, which I considered to be one-time and didn't write it down
Then I had to fly and put the device in flight mode and powered it off some time later.
Now I get the NFC Ring Unlock screen in flight mode when I power up the device, but I can't get the unlock screen to work (NFC is also switched off in flight mode, didn't realise that and the Google authentication is also not working) and I can't get out of flight mode!
What I tried already:
Resetting the device by voulume-up/power, red button in SD-card and PC-companion connection.
Trying to hit the "normal" unlock screen which appears for a sub-second period.
Contact McLear, but they are flooded at the moment, because of the roll-out of their new products.
But neither of this works because they all depend on unlocking the device first.
Any advice?
If your device is unlocked and you have USB debugging enabled, you should be able to deinstall the App with ADB (Adcvanced Debug Bridge).
I guess that with the locked original Sony Bootloader, this doesn't work, though.
You could do a remote wipe with play device management:
https://www.google.com/android/devicemanager?hl=da&u=0
If Sony's software detect it when you connect it to computer, you might also have some options there. I am using Mac and only see repair device ,under the Xperia menu, as a potential solution.
Hey Svan, damn it sucks you are getting stuck by this! Sorry!
1. Did you try posting on the NFC Ring forum?
RE "3-party app" our app never stores your details, we use the Google provided Google Auth libraries to handle the authentication process. I can personally guarantee and promise at no point do we store or use your username/pass, we just get a success/failure callback from them and act accordingly.
2. Is it possible you can use your Google Auth or is your work-around preventing you from doing this?
We're actually just beta testing an updated version of the app that forces users to enter a pin code to handle circumstances such as this. Flight mode and two-form factor auth have been an issue for us so we're taking pro-active steps to address it ASAP This doesn't help you though ;(
3. As BabelHuber asked, do you have debug mode available? If so a simple adb uninstall of the app will get you moving again.
Sorry about the delay through support, I just took another team member on today to help with the backlog, he starts tomorrow so hopefully things will move faster!
Source: I'm the inventor of the NFC Ring
Found a solution
I had a the exact same problem, and luckily I found a solution just in the moment I had already decided to factory reset.
I have the stock rom/bootloader/etc installed, no root.
Well anyway, factory resetting the phone is not an easy task either, so this is what I did to get to the factory reset option in the boot loader:
I pressed power for a loooong time, then the phone shutdown, I pressed power and vol-down for a looong time.
Some kind of boot menu appeared, I chose recovery.
At first I was stuck with a red triangle with an "!" over a lieing android. I found that pressing and holding power for 1 second then, while still pressing power, pressing "vol up" for 1 second and releasing both at once, presented me a special menu, wich contains the factory reset and option ... and also a mysterious "wipe cache" option, which sparked an idea of how I might circumvent the factory reset...
I remebered, that after the last OTA update the phone was so busy after reboot, that the NFC Unlock app was loaded after a long delay, while I was already able to interact with the phone.
So I though what the heck, before factory resetting the device I might as will try wiping that damn cache and see wether that caused the delay.
After wiping the cache, I booted and Android went through all those apps, and then showed the launcher/home screen without the widgets loaded etc, for just long enough to switch off the airplane mode, before the unlock app was loaded and immediately locked the screen again.
It might have helped that I disabled the SIM Card PIN check, i don't know.
Only this time I could unlock it normally :silly:
I hope this helps
Have had lots of problems with 2 v30's bought off ebay. This last one I can not acess anything pushing volume down and power, just keeps looping or will boot up. I have refurbished with latest us998 kdz on refurbish, but that didnt fix above problem, anyone know how to restore that part? Thanks for the help...
From Off, Vol Down + Pwr, then as soon as LG V30 logo appears, release PWR and reapply and hold.
Is that what yer doing?
newbe1droidx said:
Have had lots of problems with 2 v30's bought off ebay. This last one I can not access anything pushing volume down and power, just keeps looping or will boot up. I have refurbished with latest us998 kdz on refurbish, but that didn't fix above problem, anyone know how to restore that part? Thanks for the help...
Click to expand...
Click to collapse
Hey @newbe1droidx, what is it you are trying to access with that button combination?
ChazzMatt said:
Hey @newbe1droidx, what is it you are trying to access with that button combination?
Click to expand...
Click to collapse
Its supposed to alow me to manually get to restore settings and factory reset when cant get to settings in android per lg email before you helped me do lgup. Since imei and serial number dont match i probably will go back and try to unlock bootloader etc and turn this into an mp3 etc player. Or try to make it a verizon phone for my service.
I think because its supposed to be there but isnt it bothers me maybe more than it should
newbe1droidx said:
Its supposed to alow me to manually get to restore settings and factory reset when cant get to settings in android per lg email before you helped me do lgup. Since imei and serial number dont match i probably will go back and try to unlock bootloader etc and turn this into an mp3 etc player. Or try to make it a verizon phone for my service.
I think because its supposed to be there but isnt it bothers me maybe more than it should
Click to expand...
Click to collapse
You can also do Master Reset.
Master Reset -- using buttons:
1. Unplug phone and turn it OFF.
2. Press and hold the Power and Volume down buttons.
3. When the LG logo appears, quickly release the Power button only -- then immediately press Power button again, while STILL pressing the Volume down button until you see the screen to select Yes to erase and reset everything.
4. Release both buttons so you can make your choices.
With your device powered off, press and hold the Power button and Volume Down buttons simultaneously for a few seconds.
When the LG logo appears, quickly release and then re-hold the Power button while keep holding the Volume Down button.
Let go of the buttons when the onscreen menu appears.
When you see the option to Delete all user data (including LG and carrier apps) and reset all settings message prompt, press the Volume Down button to highlight Yes.
Then press the Power button to reset the device.
Wait until the reset is complete then reboot your device. If it’s able to boot up successfully, proceed with the initial setup.
Click to expand...
Click to collapse
ChazzMatt said:
You can also do Master Reset.
Master Reset -- using buttons:
1. Unplug phone and turn it OFF.
2. Press and hold the Power and Volume down buttons.
3. When the LG logo appears, quickly release the Power button only -- then immediately press Power button again, while STILL pressing the Volume down button until you see the screen to select Yes to erase and reset everything.
4. Release both buttons so you can make your choices.
Click to expand...
Click to collapse
Thanks I'll try that, thats not how lg said to do it, always learning....
newbe1droidx said:
Thanks I'll try that, thats not how lg said to do it, always learning....
Click to expand...
Click to collapse
To my knowledge, Master Reset is more powerful version of Factory Reset.
EDIT: it may or may not be factory reset with hardware buttons, but is still referred to as Master Reset in all OEM and carrier documentation.
ChazzMatt said:
To my knowledge, Master Reset is more powerful version of Factory Reset.
Click to expand...
Click to collapse
I don't think there's any difference Matt. Just 2 ways of doing it. 1 is with phone on select reset thru the menu options, the other is with the key combo.
While diff LG phones may use diff key combo's to factory reset, I've never seen anything for the V30 than exactly what we've been using, and it's always referred to as 'factory reset', the only time I've read it referred to as 'master reset' is in a few of the threads (WTF) here.
It seems to me, if there was a difference, it would be well known? And we'd have some idea of what exactly the difference is? But we don't.
Cheers
AsItLies said:
I don't think there's any difference Matt. Just 2 ways of doing it. 1 is with phone on select reset thru the menu options, the other is with the key combo.
While diff LG phones may use diff key combo's to factory reset, I've never seen anything for the V30 than exactly what we've been using, and it's always referred to as 'factory reset', the only time I've read it referred to as 'master reset' is in a few of the threads (WTF) here.
It seems to me, if there was a difference, it would be well known? And we'd have some idea of what exactly the difference is? But we don't.
Cheers
Click to expand...
Click to collapse
Well, somebody tried recovery GUI factory reset in Frankenstein recently instead of "Master Reset" and messed up their phone. They also mistakenly flashed Oreo first, instead of Nougat. So, while it may be the same, I go with what works.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
Well, somebody tried factory reset in Frankenstein recently instead of "Master Reset" and messed up their phone. They also mistakenly flashed Oreo first, instead of Nougat. So, while it may be the same, I go with what works.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
I'm not saying do one over the other, just that they are probably both exactly the same, anecdotal evidence notwithstanding. If the key combo one has worked in the past, by all means, keep using it. But if there's no actual confirmed evidence indicating it does anything other than a simple factory reset, why call it something else?
doing so, imho, just adds more unnecessary complexity.
AsItLies said:
I'm not saying do one over the other, just that they are probably both exactly the same, anecdotal evidence notwithstanding. If the key combo one has worked in the past, by all means, keep using it. But if there's no actual confirmed evidence indicating it does anything other than a simple factory reset, why call it something else?
doing so, imho, just adds more unnecessary complexity.
Click to expand...
Click to collapse
Because all the LG OEM and carrier documentation calls it something else. Everyone specifically calls it Master Reset.
Two examples of many:
(T-mobile) Master reset with hardware keys
(Verizon) Master Reset (Powered Off)
It may indeed be a "factory reset", but it can be done without going into Recovery menu -- which on the V30 is hard to do with the button dance.
ChazzMatt said:
Because all the LG OEM and carrier documentation calls it something else. Everyone specifically calls it Master Reset.
Two examples of many:
Master reset with hardware keys
Master Reset (Powered Off)
It may indeed be a "factory reset", but it can be done without going into Recovery menu -- which on the V30 is hard to do with the button dance.
Click to expand...
Click to collapse
It **is** just a factory reset. Even the documentation above indicates it as such:
"The Factory data reset screen appears."
I'm not suggesting people use the Recovery Menu. Just that calling it something other than 'factory data reset' leads people to believe its somehow different. It's not. The documentation says as much.
I'd suggest this: Say something like "I've always used the following key combination to do a factory reset, and recommend it as it's always worked"....
And leave it at that. As it's nothing more.
Ok either way i tried it and the other way still doesn't give me a menu, no big thing time to move on to the next. So i can now lgup to latest verizon?
newbe1droidx said:
Ok either way i tried it and the other way still doesn't give me a menu, no big thing time to move on to the next. So i can now lgup to latest verizon?
Click to expand...
Click to collapse
Sure.
AsItLies said:
It **is** just a factory reset. Even the documentation above indicates it as such:
"The Factory data reset screen appears."
I'm not suggesting people use the Recovery Menu. Just that calling it something other than 'factory data reset' leads people to believe its somehow different. It's not. The documentation says as much.
I'd suggest this: Say something like "I've always used the following key combination to do a factory reset, and recommend it as it's always worked"....
And leave it at that. As it's nothing more.
Click to expand...
Click to collapse
There is actually one HUGE difference between Factory Reset from the Settings menu and Master Reset using the Button Dance: The latter invokes Factory Reset Protection (FRP) while the former does not. In other words: If a Google account was registered in the device when Master Reset (Button Dance) is performed, the phone will be locked down until that same account has been entered after the reset. The same is true of any other wipe initiated outside the OS.
If Factory Reset is performed from the Settings menu, the device is released from that account before being wiped, and Factory Reset Protection is not invoked. The same thing can be accomplished by manually removing the account BEFORE performing the Master Reset: Settings > General > Accounts > Google > Remove account.
At least in the US, this is required by law to deter theft (to my understanding).
Whether there are other differences between the two in their actual wiping, I do not know.
There IS a deeper Engineering reset available from the Service Menu: Dial *#546368#*932# (replace 932 with your model number). From there SVC Menu > Factory Reset (R&D Only). I used that once to overcome a stubborn carrier lock issue. But I cannot guarantee that it doesn't do other things that might be undesirable.
TheDannemand said:
There is actually one HUGE difference between Factory Reset from the Settings menu and Master Reset using the Button Dance: The latter invokes Factory Reset Protection (FRP) while the former does not. In other words: If a Google account was registered in the device when Master Reset (Button Dance) is performed, the phone will be locked down until that same account has been entered after the reset. The same is true of any other wipe initiated outside the OS.
If Factory Reset is performed from the Settings menu, the device is released from that account before being wiped, and Factory Reset Protection is not invoked. The same thing can be accomplished by manually removing the account BEFORE performing the Master Reset: Settings > General > Accounts > Google > Remove account.
At least in the US, this is required by law to deter theft (to my understanding).
Whether there are other differences between the two in their actual wiping, I do not know.
There IS a deeper Engineering reset available from the Service Menu: Dial *#546368#*932# (replace 932 with your model number). From there SVC Menu > Factory Reset (R&D Only). I used that once to overcome a stubborn carrier lock issue. But I cannot guarantee that it doesn't do other things that might be undesirable.
Click to expand...
Click to collapse
I have a little experience with the FRP lock thing. Sold a phone that iirc, did the reset through the settings->menu with phone on.
Assumed, like all other phones I've had, it was completely reset. It was not. The buyer sent me emails in a panic assuming I was trying to rip them off or something. Nothing could have been further from the truth.
This is why, I always suggest to people, remove any accounts (google email etc) AND any finger prints, patterns etc PRIOR to doing a reset.
I honestly don't remember which way I did the reset on that phone, a G6, I *think* it was the settings->menu. Could be wrong, it's been quite a while.
But I think the context in which we are talking about 'factory reset'... the phone isn't being sold later. If the reset protection did somehow bizarrely get invoked, simple solution, enter the password for your email account, done.
But yes, the FRP lock thing is an important aspect to this. It came as a shock to me when I thought the phone was completely reset, but it wasn't. Frustrating experience.
Cheers
AsItLies said:
I have a little experience with the FRP lock thing. Sold a phone that iirc, did the reset through the settings->menu with phone on.
Assumed, like all other phones I've had, it was completely reset. It was not. The buyer sent me emails in a panic assuming I was trying to rip them off or something. Nothing could have been further from the truth.
This is why, I always suggest to people, remove any accounts (google email etc) AND any finger prints, patterns etc PRIOR to doing a reset.
I honestly don't remember which way I did the reset on that phone, a G6, I *think* it was the settings->menu. Could be wrong, it's been quite a while.
But I think the context in which we are talking about 'factory reset'... the phone isn't being sold later. If the reset protection did somehow bizarrely get invoked, simple solution, enter the password for your email account, done.
But yes, the FRP lock thing is an important aspect to this. It came as a shock to me when I thought the phone was completely reset, but it wasn't. Frustrating experience.
Click to expand...
Click to collapse
Thank you.
It does sound like you may have performed a Master Reset outside the OS when you sold that G6. That would cause exactly the situation the seller described. And it can be very annoying.
I made that mistake myself one time, performing a Master Reset (Button Dance) before sending my phone to LG service to replace a camera lens. I just didn't give any thought to the fact that it might be a problem. After trying for several days, they were unable to get into the phone or do anything with it. They ended up ditching it and sending me a refurbished phone instead. Lesson learnt!
Absolutely, the context here is a different one. But I think it makes sense to distinguish the two procedures (as @ChazzMatt was doing) since they are indeed different -- if nothing else in regards to FRP.
TheDannemand said:
Thank you.
It does sound like you may have performed a Master Reset outside the OS when you sold that G6. That would cause exactly the situation the seller described. And it can be very annoying.
I made that mistake myself one time, performing a Master Reset (Button Dance) before sending my phone to LG service to replace a camera lens. I just didn't give any thought to the fact that it would be a problem. After trying for several days, they were unable to get into the phone or do anything with it. They ended up ditching it and sending me a refurbished phone instead. Lesson learnt!
Absolutely, the context here is a different one. But I think it makes sense to distinguish the two procedures (as @ChazzMatt was doing) since they are indeed different -- if nothing else in regards to FRP.
Click to expand...
Click to collapse
I'm still calling it Master Reset for the Frankenstein instructions. And yes, it's somehow slightly different from the Recovery settings "factory reset". Just a little tired of debating it.
In the Frankenstein instructions, you are doing that step to stabilize then go to the next firmware. It's your phone you want to convert to another variant.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
I'm still calling it Master Reset for the Frankenstein instructions. And yes, it's somehow slightly different from the Recovery settings "factory reset". Just a little tired of debating it.
In the Frankenstein instructions, you are doing that step to stabilize then go to the next firmware. It's your phone you want to convert to another variant.
Click to expand...
Click to collapse
I agree with that. And I apologize for re-opening the debate. I just thought that difference with FRP was important in general -- even if not applicable to the OP's case.
But then there is also the Engineering Reset, which I can testify does things beyond the normal Factory Reset / Master Reset. It's worth keeping in mind as a last resort.
Over & out then
TheDannemand said:
I agree with that. And I apologize for re-opening the debate. I just thought that difference with FRP was important in general -- even if not applicable to the OP's case.
But then there is also the Engineering Reset, which I can testify does things beyond the normal Factory Reset / Master Reset. It's worth keeping in mind as a last resort.
Over & out then
Click to expand...
Click to collapse
No, I thank you for the additional information. It proves it is different from regular factory reset.
My comment was more than add on to your comment, not necessarily a direct reply.
Sent via open market LG US998 V30/V30+
Dear Gurus,
Newbie here.
The phone boot up with T-mobile logo into a secure start-up display.
I have not reboot for a long time so I don't remember this mode nor its
password. I don't know what android version nor other info either b/c
I have just been using the phone for so long and not looking around.
It's lg v40 thinQ Aurora Black.
When I hard reset (vol dwn + power), the phone displayed
"Factory reset disabled by kill switch"
I googled all over and found this
w.w.w.y.o.u.t.u.b.e.c.o.m/watch?v=cq9JLh2Hndw
but no other way to disable or remove the killswitch. I don't even know
if this video worked with the lg v40, and it's not easy to open it up.
Is there a way to disable or remove the killswitch?
Thank you so much!
Look in settings>security >System Administrators
Thank you BlackHawk.
I am stuck at the "Secure start-up" screen b/c I don't remember the passwd,
then "Factory reset disabled by killswitch" screen, so I can't get to any
other screen to set anything.
Meh don't set screen, bios etc passwords.
Yeah the PC with no name... it gets it done.
NEVER password protect or encrypt backup data.
You're the one most likely to get lock out... sad but true.
It may be through no fault of your own, all it takes is a hardware failure or data corruption. Had no password been set you probably be ok.
The Cramps, What's Behind the Mask... damn that's sounding good. So true
Thanks BlackHawk.
So there is no way at all to get around my problems?
Maybe someone know s better than me... but there's one to bypass it I think. Research it.
I never tried it and it's halfway taboo here... you can see why. Play god... carry on.
Meh and don't set anymore passwords for boot up etc
Thanks, BlackHawk.
Much obliged. Will try and if I succeed, i'll report it here
... and won't set anymore passwd.
Unfortunately, nothing worked.
OTG method assumed one was logged in but the Secure Start-up screen prevented that
and I don't have the password. Not sure what happened if I used all 30 attempts and kill
switch is active.
Can't bypass Secure Start-up b/c Factory Reset was disabled by Kill Switch (my guess is
McAfee Kill Switch)
Can't use adb b/c kill switch prevented that.
It's chicken or egg problem. If someone knows some leads, please let me know. Thanks.
Hello!
I'm facing a very weird issue with my HTC U11 Life.
I've been using it for years with the same pattern and fingerprint, and out of the blue, my pattern appears as wrong while I haven't changed it.
It happened for the first time after restarting my phone (I switch it off pretty often though).
The fingerprint is recognised, but the pattern isn't.
I have no other option on the screen than the emergency call (no "forgot pattern"/enter password/pin/connect to my Google account), and the "find my phone" doesn't show anything ("Can't reach device"), even if it's connected to my home regular wifi.
Not sure it's relevant, but I tried to deactivate the pattern a month ago, as I'm using that phone only at home. But it sounds like it didn't go through.
After browsing forums for hours, I tried a few steps, all unsuccessful.
Using the ADB tools, when I enter the bootloader, I run “./fastboot reboot bootloader”, after which I see the device show up in “./fastboot devices”. Then I try to run “./fastboot boot twrp.img” for the HTC U11 Life, at which point I see a “Device corrupt, cannot be trusted” message. So I seemingly can't progress without flashing my phone, which I don't want to do.
I should probably also mention that I have another phone (Google Pixel 6), and I tried to put my home as a "Trusted place" for my Google account, but it unfortunately didn't change anything.
I saw the hard reset option but I can't afford losing any data on that phone, and I believe there is a solution given the fact that I can provide the right fingerprint and any password, if they're requested.
I hope your fabulous community can be of any help.
Thank you very much!
Take it to a data recovery specialist if you really need the data. They might be able to recover it.
Either a hardware failure or possibly malware, or a Single Event Upset.
Always redundantly backup critical data. Avoid encryption if possible. Use an SD card as the data drive if you have that option.
Hey Blackhawk!
Thanks a lot for this super quick answer, I really appreciate it
I should admit I have a hard time believing a malware attack, given that I was barely using Internet on this phone. So that indeed must be a hardware failure or a Single Event Upset. Go figure!
That's a pity that there is no solution to that, especially that my fingerprint works, which is super frustrating. Anyway, too bad, I guess I'll factory reset as it's my only option.
Have a great weekend!
seems theres no way to fix this
ccaye said:
seems theres no way to fix this
Click to expand...
Click to collapse
There is. A factory reset. The data partition was somehow corrupted. If it reoccures then either the firmware has been corrupted or there's a hardware failure.
Anytime you set a password for device access, you are the one most likely to get locked out. It may be through no fault of your own however had no lock had been set you have a higher probability of retaining access.
NEVER set passwords for backup drives. Always keep backup drives isolated from everything unless in use.