I think i already know the answer to this, but this is a last resort....
A co-worker brought me his son's (Sprint) Evo 4G LTE because his son inadvertently locked himself out of the phone. When you unlock the screen you are presented with a gmail account login screen that states "Too Many Pattern Attempts".
I have looked into this, and tried a few things but so far have been unsuccessful. It isn't really a problem to do a factory reset EXCEPT the kid has quite a few pictures he's taken on the phone and doesn't want to lose them. I read on the HTC website that you can factory reset without losing data on internal storage by selecting the right settings, but it is not specific when it comes to doing a reset from the recovery menu (or hboot menu... I'm very rusty on all this). I am assuming that this reset will in fact erase internal storage?
I can't access it via ADB, as I'm sure debugging would never have been selected, I have tried calling the phone and tried pulling down notification bar, getting into contacts, etc.... but everything takes me back to the login screen. My friend set up the account for his son, but can't remember what the user ID is that he created. I tried everything I could think of based on the possibilities he gave me, but no luck.
The devices drive shows up under Computer, but since the device is locked, clicking on it prompts me to insert disk into drive.
Does anyone know of any kind of "hack" that would either get me into the device or allow me to get the pictures from internal storage?
*Never mind - Problem Solved*
I didn't realize you could receive a phone call to get the code to find your username on gmail. I was able to retrieve the username this way (obviously couldn't get sms). For some reason google only sends SMS, no phone call, for password recovery, which I don't understand.... Anyway, my co-worker was finally able to figure which password was used once I got the username.
Thanks anyway.
Related
Greetings,
Yesterday a friend of mine tried to unlock my other friend's Evo 3D, which was secured by a lockscreen pattern.
He managed to fail too often and now it needs to be reset via the Google-Account.
You can still access camera and can be called, but she cannot access any other feature, including opening the status bar.
Unfortunately, the unlock does not work. After entering username/password it says "Invalid username or password" (in German)
She is absolutely sure, that the Google Account she entered is the one she was using on that phone.
Also, she reset her Google password after that happened because she wasn't too sure about the old password. So I guess the phone somehow needs to connect to the internet to know about the current password (otherwise she needs to use the old password, right?)
She can log in on Google and access the Play Store on her Notebook though, but somehow no Apps show up on there.
I can access the Bootloader, but when trying to enter Recovery the phone displays an image of a phone icon with a red warning triangle with a exclamation mark in it (see attachment)
The phone then doesn't reply to any input, so I have to take out the battery and reinsert it.
USB debugging is not activated, so I guess any way over adb doesn't work?
My question here is: Are there any ways to restoring the phone without losing her contacts, messages etc.?
If not I think a factory reset from the bootloader at least would get her phone working again.
Thanks in advance!
I heard Samsung phones compare the Google username and password with the Google-Account on the device, that way the phone doesn't need an internet connection for verification. This also means the new Google password will not work - it must be the old one! I guess HTC does the same, so keep that in mind.
Perhaps you also need to enter the EXACT same username. The google account creation on android accepts "username", "[email protected]", "[email protected]". So maybe the phone is registered for "[email protected]" but you only enter "user" in the username field?
I hope this helps!
TheBootloader said:
I heard Samsung phones compare the Google username and password with the Google-Account on the device, that way the phone doesn't need an internet connection for verification. This also means the new Google password will not work - it must be the old one! I guess HTC does the same, so keep that in mind.
Perhaps you also need to enter the EXACT same username. The google account creation on android accepts "username", "[email protected]", "[email protected]". So maybe the phone is registered for "[email protected]" but you only enter "user" in the username field?
I hope this helps!
Click to expand...
Click to collapse
She already tried using the old password (and others) and is always using her full accountname ([email protected]), and it still doesn't work :/ thanks for the response, though!
Any other tips?
Edit: Turns out she was using a wrong account... now she's got the right one, where her Apps show up on Play Store on her laptop.
Unfortunately, it still won't work. She has never changed her password on that account.
Edit 2: She did a factory reset now, because she didn't want to wait anymore. So I guess this can be closed, thanks for the help though!
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Evolution_Tech said:
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Click to expand...
Click to collapse
The password was never reset though, she had the same password before even purchasing the phone. Does that 72 hr thing still apply? I'm just confused as to why there's no place to deactivate this like in iCloud's "Find my iPhone". I can access the account, have searched all settings, I even get the notification email when I login from the phone itself, but it just goes back to terms, wi-fi, enter email, repeat. LOL
I'm guessing the T-Mobile variant is brand-new as well (SM-G360T) since I can find many other ROMs but none for the G360T.
Oh well I'll wait til the 72hr period or ROM shows up, thanks for the help :good:
Hi I hv a similar problem I forgot my pin on my galazy core prime so I did a hard reset. Then on log in I couldn't remebber my google password so I changed it via laptop. But it wont let me log in still. I can access google account on laptop etc what is going on please help
I need help I have factory reset my Samsung galaxy core prime and I keep going to put my Google account in but nothing it keeps going back saying please enter a email that was recently linked which I keep doing and nothing it's just keeps going back can u please help
Galaxy Core Prime Looping Hell
The phones keep looping back to the login screen beacuse of a security feature put in place by samsung. We must contact them directly and submit proof of ownership ( proof of activation or copy of receipt) in order for them to disable this security feature. The number to call is 800-726-7864.
you can remove that device from this account.
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
go to accounts.google.com
I upgraded my phone about a year and a half ago and have had my HTC One sitting around for a while. I remembered that I had a bunch of photos that I never took off and turned on the phone the other day. Unfortunately, I forgot the swipe password and had to factory reset the device to get into it (if you enter the password incorrect 10 times it wipes the data anyway and I tried logging in with my Google account - my credentials are correct as I can login to my Google account just fine, but the phone says it's not).
I tried using a few different data recovery programs but none seem to find anything that I had on the device prior to the reset. Has anyone ever been able to recover data after a factory reset, and if so, what program did you use? I've tried four different programs on my PC (I also have a Mac) as well as a few of the downloadable Android programs, but so far, absolutely nothing. I'm thinking that my photos are unrecoverable, but if anyone has had any success or other ideas, I am definitely open to them.
Thanks for your assistance!
Hi, it would be good if someone can give me some advice on resetting a phone that I have, which appears to have the reset function disabled.
I have had my business phone upgraded and am left with the old device which is a Galaxy A50 which has not been asked to be returned. This phon e is newer than my personal phone and was wondering if I could use it. I have tried putting my sim in it and made a call which works fine (they are both the same phone network provider). Trouble is I can't put any new Apps on it and it's locked to the corporate settings.
I tried to carry out a hard reset but that option appears to be blocked. When the phone reboots it does not go into the android boot menu but instead goes straight to full boot with the screen lock. I plainly know the screen lock as it was my old phone.
I have also done some reading and it seems that if I was to be able to reset the phone I would need the email account to get back into it. The phone has 3 email accounts, none of which I actually need:-
- my work email account (exchange)
- my work email account (work account)
- an android email account (numerous numbers @ANDROID-for-work.gserviceaccount.com)
Before I do anything that may brick the device, I was wondering if anyone can offer any advice on how to make use of this. Seems a shame to just bin it, and I know my business won't do anything with it, it'll just get dumped. I don't need anything on the device, just want to do a total wipe and start from fresh.
Thank's in advance if anyone can help.
zul
Hello!
I'm facing a very weird issue with my HTC U11 Life.
I've been using it for years with the same pattern and fingerprint, and out of the blue, my pattern appears as wrong while I haven't changed it.
It happened for the first time after restarting my phone (I switch it off pretty often though).
The fingerprint is recognised, but the pattern isn't.
I have no other option on the screen than the emergency call (no "forgot pattern"/enter password/pin/connect to my Google account), and the "find my phone" doesn't show anything ("Can't reach device"), even if it's connected to my home regular wifi.
Not sure it's relevant, but I tried to deactivate the pattern a month ago, as I'm using that phone only at home. But it sounds like it didn't go through.
After browsing forums for hours, I tried a few steps, all unsuccessful.
Using the ADB tools, when I enter the bootloader, I run “./fastboot reboot bootloader”, after which I see the device show up in “./fastboot devices”. Then I try to run “./fastboot boot twrp.img” for the HTC U11 Life, at which point I see a “Device corrupt, cannot be trusted” message. So I seemingly can't progress without flashing my phone, which I don't want to do.
I should probably also mention that I have another phone (Google Pixel 6), and I tried to put my home as a "Trusted place" for my Google account, but it unfortunately didn't change anything.
I saw the hard reset option but I can't afford losing any data on that phone, and I believe there is a solution given the fact that I can provide the right fingerprint and any password, if they're requested.
I hope your fabulous community can be of any help.
Thank you very much!
Take it to a data recovery specialist if you really need the data. They might be able to recover it.
Either a hardware failure or possibly malware, or a Single Event Upset.
Always redundantly backup critical data. Avoid encryption if possible. Use an SD card as the data drive if you have that option.
Hey Blackhawk!
Thanks a lot for this super quick answer, I really appreciate it
I should admit I have a hard time believing a malware attack, given that I was barely using Internet on this phone. So that indeed must be a hardware failure or a Single Event Upset. Go figure!
That's a pity that there is no solution to that, especially that my fingerprint works, which is super frustrating. Anyway, too bad, I guess I'll factory reset as it's my only option.
Have a great weekend!
seems theres no way to fix this
ccaye said:
seems theres no way to fix this
Click to expand...
Click to collapse
There is. A factory reset. The data partition was somehow corrupted. If it reoccures then either the firmware has been corrupted or there's a hardware failure.
Anytime you set a password for device access, you are the one most likely to get locked out. It may be through no fault of your own however had no lock had been set you have a higher probability of retaining access.
NEVER set passwords for backup drives. Always keep backup drives isolated from everything unless in use.