Greetings,
Yesterday a friend of mine tried to unlock my other friend's Evo 3D, which was secured by a lockscreen pattern.
He managed to fail too often and now it needs to be reset via the Google-Account.
You can still access camera and can be called, but she cannot access any other feature, including opening the status bar.
Unfortunately, the unlock does not work. After entering username/password it says "Invalid username or password" (in German)
She is absolutely sure, that the Google Account she entered is the one she was using on that phone.
Also, she reset her Google password after that happened because she wasn't too sure about the old password. So I guess the phone somehow needs to connect to the internet to know about the current password (otherwise she needs to use the old password, right?)
She can log in on Google and access the Play Store on her Notebook though, but somehow no Apps show up on there.
I can access the Bootloader, but when trying to enter Recovery the phone displays an image of a phone icon with a red warning triangle with a exclamation mark in it (see attachment)
The phone then doesn't reply to any input, so I have to take out the battery and reinsert it.
USB debugging is not activated, so I guess any way over adb doesn't work?
My question here is: Are there any ways to restoring the phone without losing her contacts, messages etc.?
If not I think a factory reset from the bootloader at least would get her phone working again.
Thanks in advance!
I heard Samsung phones compare the Google username and password with the Google-Account on the device, that way the phone doesn't need an internet connection for verification. This also means the new Google password will not work - it must be the old one! I guess HTC does the same, so keep that in mind.
Perhaps you also need to enter the EXACT same username. The google account creation on android accepts "username", "[email protected]", "[email protected]". So maybe the phone is registered for "[email protected]" but you only enter "user" in the username field?
I hope this helps!
TheBootloader said:
I heard Samsung phones compare the Google username and password with the Google-Account on the device, that way the phone doesn't need an internet connection for verification. This also means the new Google password will not work - it must be the old one! I guess HTC does the same, so keep that in mind.
Perhaps you also need to enter the EXACT same username. The google account creation on android accepts "username", "[email protected]", "[email protected]". So maybe the phone is registered for "[email protected]" but you only enter "user" in the username field?
I hope this helps!
Click to expand...
Click to collapse
She already tried using the old password (and others) and is always using her full accountname ([email protected]), and it still doesn't work :/ thanks for the response, though!
Any other tips?
Edit: Turns out she was using a wrong account... now she's got the right one, where her Apps show up on Play Store on her laptop.
Unfortunately, it still won't work. She has never changed her password on that account.
Edit 2: She did a factory reset now, because she didn't want to wait anymore. So I guess this can be closed, thanks for the help though!
Related
So, I've finally gotten around to rooting my eris and installing kaosfroyo, and I've gotta say, there's a night and day difference between what it used to be and what it is now. Kudos to everyone who has made this process possible and as simple as it is!
Anyhow, I do have one problem. When I go into accounts to try to add a corporate (Exchange) account, I enter my information and the phone says "Retrieving account information" for a minute, then pops up an error message that says "Setup could not finish - Username or password incorrect"
I seem to recall it not being able to connect automatically on the OTA 2.1 ROM, either, but in that case I had a manual override option where I could go in and set the settings manually. Now that option seems to be missing (though I've seen people mention it, so it should be there somewhere).
I also have an iPod Touch that ActiveSync works with, albeit I have to enter the server name (I still haven't figured out why autodiscover isn't working for ActiveSync), so I know that the server is correctly configured at the moment.
Suggestions? I'm at my wits end.
Thanks in advance!
The email app has been recently updated & has a quirk or two. I have found occasionally that I need to go into the account settings of the email program & reenter the password to get things to work. Especially right after setting it up.
Basic installation hints:
1. your user name should have the domain in front of it. i.e. domain/username
2. be sure to put the full server name in the server name box (seems strange to say as I type this, lol) i.e. em.whitehouse.com It is the "em" bit that varies from company to company - ours uses "em" for exchange mail. It just depends on the naming system yout it department uses. your iTouch may have it under it's settings. be sure not to use "owa" - that is a webserver.
But as I said, somettimes you may have everything set up correctly & still need to reenter the password.
Good luck.
The issue was that it was sending me back to the original screen that asked for the email address and password after the error message. I never could get to the screen where it asked for the domain\username and server address, and it would refuse to create the account without that info, so I couldn't go back and edit anything.
I say was, however because it's arbitrarily started working. I tried to run through the setup procedure again, and it gave me the screen that asks for that info. I have no idea why... I didn't change anything on my phone (that I'm aware of), and nothing changed on the exchange server (I'm the exchange admin), so I haven't a clue what happened.
All I can say is that I'm happy that it's working now. Thanks again!
Voodoo happens...
Sent from my ERIS using XDA App
I had the same problem on an original gingerbread install. In short the solution is to reboot the phone.
In long: I was simultaneously reading about push mail and how it keeps a persistent connection to the server to receive notifications about new mail. So suddenly it ocurred to me that maybe it was hanging on the the wrong server connection because it was a persistent connection in memory. And indeed, after rebooting the phone I was prompted again with the server settings.
Hope this helps.
Hello everyone.
Today I left my phone (galaxy S2) in my cousin's hand, and he tried to unclock my screen lock pattern. After too many attempts, my phone got lcoked and it asked me to sign in using my google account. I did so, and the phone got unlocked.
But when I press the lock button, or the phone gets locked automatically and I press the lock button to unlock it, the "too many pattern attempts" screen comes back again. Also my sim card is not being detected even though its there.
I have tried rebooting the phone, disabling the screen lock patten in security settings, disabling google account. Nothing has helped so far!
When you disabled the screen lock setting, what happens? You could try booting into recovery and wiping cache. If that doesn't work, then you'll probably have to factory reset.
When I disable it, nothing happens, as in it shows that it is disabled on the security settings. But when I press the lock button, the too many attempts screens comes back again. I tried a fctory reset too. Its still there! This is so frustrating!
Flashing a new rom should do the trick.
No you don't have to Flash
Try this please:
It was all about this "Two-Step Verification" security of google!
I tried everything... and I mean EVERYTHING (except flashing my XooM), but at the edge of giving up, I signed into my google account and issued an "Application Specific Password" for Xoom from my Google account.
I used my [email protected] with that Application Specific Password and it worked. (do not enter spaces in the password)
There is one solution
Hello,
I had similar problem with my Motorola Xoom WiFi. My friends was playing with my tablet and they was trying to guess my login pattern. Unfortunately sign in via Google account did not worked and WiFi network was turned off. So I was looking for way how to unlock it without root access.
Finally I found it. I wrote an application which turns on WiFi. It is quite simple. There is one requirement, you have to have enabled debuge mode. After installing app via IDE (eg. Eclipse) WiFi is connected to known network and you can log in with your Google account. There is also possibility to set network parameters in app code before compilation.
I hope this helps someone with this problem. At the end I want apologize for my poor english
Regards...
mato.mago said:
Hello,
I had similar problem with my Motorola Xoom WiFi. My friends was playing with my tablet and they was trying to guess my login pattern. Unfortunately sign in via Google account did not worked and WiFi network was turned off. So I was looking for way how to unlock it without root access.
Finally I found it. I wrote an application which turns on WiFi. It is quite simple. There is one requirement, you have to have enabled debuge mode. After installing app via IDE (eg. Eclipse) WiFi is connected to known network and you can log in with your Google account. There is also possibility to set network parameters in app code before compilation.
I hope this helps someone with this problem. At the end I want apologize for my poor english
Regards...
Click to expand...
Click to collapse
Hi dear
I have same problem too.
may you explain more. and could you put your application here?
thanks for your help in advance
locked out
nileshrparge said:
Hello everyone.
Today I left my phone (galaxy S2) in my cousin's hand, and he tried to unclock my screen lock pattern. After too many attempts, my phone got lcoked and it asked me to sign in using my google account. I did so, and the phone got unlocked.
But when I press the lock button, or the phone gets locked automatically and I press the lock button to unlock it, the "too many pattern attempts" screen comes back again. Also my sim card is not being detected even though its there.
I have tried rebooting the phone, disabling the screen lock patten in security settings, disabling google account. Nothing has helped so far!
Click to expand...
Click to collapse
Sometimes simple is best. If you saved the rom, go into recovery and restore the saved rom.
I think i already know the answer to this, but this is a last resort....
A co-worker brought me his son's (Sprint) Evo 4G LTE because his son inadvertently locked himself out of the phone. When you unlock the screen you are presented with a gmail account login screen that states "Too Many Pattern Attempts".
I have looked into this, and tried a few things but so far have been unsuccessful. It isn't really a problem to do a factory reset EXCEPT the kid has quite a few pictures he's taken on the phone and doesn't want to lose them. I read on the HTC website that you can factory reset without losing data on internal storage by selecting the right settings, but it is not specific when it comes to doing a reset from the recovery menu (or hboot menu... I'm very rusty on all this). I am assuming that this reset will in fact erase internal storage?
I can't access it via ADB, as I'm sure debugging would never have been selected, I have tried calling the phone and tried pulling down notification bar, getting into contacts, etc.... but everything takes me back to the login screen. My friend set up the account for his son, but can't remember what the user ID is that he created. I tried everything I could think of based on the possibilities he gave me, but no luck.
The devices drive shows up under Computer, but since the device is locked, clicking on it prompts me to insert disk into drive.
Does anyone know of any kind of "hack" that would either get me into the device or allow me to get the pictures from internal storage?
*Never mind - Problem Solved*
I didn't realize you could receive a phone call to get the code to find your username on gmail. I was able to retrieve the username this way (obviously couldn't get sms). For some reason google only sends SMS, no phone call, for password recovery, which I don't understand.... Anyway, my co-worker was finally able to figure which password was used once I got the username.
Thanks anyway.
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Evolution_Tech said:
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Click to expand...
Click to collapse
The password was never reset though, she had the same password before even purchasing the phone. Does that 72 hr thing still apply? I'm just confused as to why there's no place to deactivate this like in iCloud's "Find my iPhone". I can access the account, have searched all settings, I even get the notification email when I login from the phone itself, but it just goes back to terms, wi-fi, enter email, repeat. LOL
I'm guessing the T-Mobile variant is brand-new as well (SM-G360T) since I can find many other ROMs but none for the G360T.
Oh well I'll wait til the 72hr period or ROM shows up, thanks for the help :good:
Hi I hv a similar problem I forgot my pin on my galazy core prime so I did a hard reset. Then on log in I couldn't remebber my google password so I changed it via laptop. But it wont let me log in still. I can access google account on laptop etc what is going on please help
I need help I have factory reset my Samsung galaxy core prime and I keep going to put my Google account in but nothing it keeps going back saying please enter a email that was recently linked which I keep doing and nothing it's just keeps going back can u please help
Galaxy Core Prime Looping Hell
The phones keep looping back to the login screen beacuse of a security feature put in place by samsung. We must contact them directly and submit proof of ownership ( proof of activation or copy of receipt) in order for them to disable this security feature. The number to call is 800-726-7864.
you can remove that device from this account.
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
go to accounts.google.com
Sorry if this has been answered before, I did do a few searches before posting though.
I know the google account associated with this phone, as well as the correct password (I use it daily so I'm 100% sure of the password)
I have forgotten my unlock pattern (the one you draw on the 3x3 grid).
I'd like to unlock the phone, but it doesn't remember any wifi passwords, I cant figure out how to make it connect to wifi. I also don't have a compatible SIM card, that I know of.
Is there a way to back up the phone to an SD/Computer without logging in, before resetting it? I'd just like to access the old pictures, but if my only option is a factory reset I can accept that.
Thanks for any help you can provide!