Related
Just wanted to give everyone a heads up with a slow activation. Here's what worked for me. I hear this is similar to the Bionic Activation issue
1. On the Touch here to start, press the top left, top right, bottom right, bottom left sections of the screen (above the buttons) to bypass activation
2. Finish the rest of the setup
3. Go to Settings, Wireless & Networks, Mobile Networks and change the System Network from LTE/CDMA to CDMA only.
4. Reboot the phone and the activation will automatically startup and activate your phone.
Good Luck!
Great tip! Had this very problem at Best Buy a few minutes ago. This worked, and Best Buy employees are still trying to figure out how I did it lol!
Yeah, it appears Motorola devices have problems activating on a 3G network when LTE the preferred network and you're not in an LTE area. Another option is to activate the SIM card on a different phone (Samsung, HTC, etc).
hahahahaha....
spent 3 hours tonight with tech support trying to activate this damn Razr...they couldn't do crap no matter what we tried. Just as he was going to have me do a factory reset on a phone I've had for 3 hours.....
Got on here and bam, the fix above worked like a charm.
Wait for it...they asked me for the URL to the thread so they could add this to their troubleshooting steps for activation - PRICELESS
Anyone get their call forwarding to work? If so what did you do.
I keep getting this same error: Failed to forward incoming call from your mobile device to your Gear. Tap OK to try again.
I got that too from time to time. But that is because my phone has a poor reception at home. Gear S need to ask your phone to setup the forwarding via special dialer code. If your phone can't get signal for dialing code, it will fail even though it may be connected to Internet via wifi.
foxbat121 said:
I got that too from time to time. But that is because my phone has a poor reception at home. Gear S need to ask your phone to setup the forwarding via special dialer code. If your phone can't get signal for dialing code, it will fail even though it may be connected to Internet via wifi.
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Click to collapse
Yea I think I'm screwed. At least I know it is possible on AT&T tho.
FIXED IT!
I was able to get this issue fixed. This was bugging me for a month. Here are the steps I took to resolve this issue.
Uninstalled Gear Manager from the Note 4.
When I reinstalled Gear Manager it forced me to do a factory reset on the Gear S. This did not fix the issue however.
Did a factory reset on both the phone and the Gear S. This also did not fix the issue.
Got a new sim card for the Gear S. This did not fix the issue.
Got a new nano sim card for the Note 4. The Note 4 takes a micro sim but I had an adapter I bought off Amazon that takes a nano sim and makes it fit into micro slots. This also did not fix the issue.
Upgraded to Lollipop. This did not fix the issue.
Finally I found this thread.
https://forums.att.com/t5/Samsung-D...y-Phone-Settings/td-p/4170378/highlight/false
Someone said it was the settings on my account. I called AT&T on my Gear S number and pressed some buttons till I got their Technical Support team. I somehow got transferred to their Advanced Technical Support team right away. I talked to a guy named Robert. He was super helpful and listened as I told him what my issue was. I didn't even mention the Gear S call forwarding problem as that confuses a lot of reps. I just told him that I couldn't access the call forwarding setting in my Android Note 4 because I was getting a sim card or network error. Which I was. I told him to check deep in my account setting as I researched this online and it appears to be an account settings issue. He worked on his end and told me to turn my phone off. Then he told me to turn it back on. I did and went into the settings and did not get the error message. I was soooo happy. I thanked Robert and told him I was just going to mess with the settings a bit more and I didn't want to keep him. He said thank you for being a valued customer and we hung up.
My real reason for going thru this was to get the call forwarding set up between my Gear S and my Note 4. I made a sign of the cross and kissed the feet of my Roman statue before trying to initiate the call forwarding through a remote connection between my Gear S and Note 4. This time it worked.
So in my opinion it appears to be an account settings issue because it works for me now.
The Problem Came Back Again
Ok so the problem came back again. AT&T said that it is a known issue where you can't set up your device for call forwarding. To fix it, all you have to do is call AT&T and they reregister your device to the network. Then, you turn your phone off and on again and everything works.
SaintCrispin said:
Ok so the problem came back again. AT&T said that it is a known issue where you can't set up your device for call forwarding. To fix it, all you have to do is call AT&T and they reregister your device to the network. Then, you turn your phone off and on again and everything works.
Click to expand...
Click to collapse
All i did was downgrade back to kitkat then tried call forwarding and it worked perfect then let the note 4 re update to lollipop and call forwarding still works and has ever since no more sim or network error this was the only way i found to fix it cause AT&T couldn't tell me why it wouldn't work.
You know I think you're right. Because in my case I took my Note 4 to the Samsung Experience in Best Buy and they flashed lollipop thinking that would fix it but it didn't. I had to call AT&T support each time it didn't work. Then the OTA update of lollipop came thru to my phone and I let it install. So basically I reinstalled lollipop even tho I already had. There must have been some AT&T updates in there because ever since the OTA it has been working flawlessly.
I still get the network or sim card error from time to time. Call forwarding works after a reboot of both the phone and the watch. It's dumb that I have to do that tho.
SaintCrispin said:
I still get the network or sim card error from time to time. Call forwarding works after a reboot of both the phone and the watch. It's dumb that I have to do that tho.
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Click to collapse
This is for at&t/takes a few minutes to get to the point but maybe it will help. This guy also does a pretty comical review of a durability test too. I heard at&t auto call forwarding is finicky.
How To Setup Call Forwarding for the Samsung Gear…: http://youtu.be/-pAeLZxOuqk
Yea that guy is awesome. I've seen his videos before.
Samsung locked the forwarding option off the note 4 at least for Att. Once you call them and have them set it up server side everything works perfect
kirewade said:
Samsung locked the forwarding option off the note 4 at least for Att. Once you call them and have them set it up server side everything works perfect
Click to expand...
Click to collapse
Yea mine has been working recently so I'm good. My problem appeared to be AT&T. I went to the AT&T store and they told me to contact Samsung. I went to Samsung and they told me to contact AT&T. Made me wish I had an iPhone at that point.
Forwarding is an account feature. Samsung can't lock it. It is AT&T that locked it. It depends where your original AT&T account came from and how it was setup. They used to charge customers for this feature. That's why not everyone has it turned on.
Hope my experience will help someone. I followed all the tutorials I could find and could not get it to work. I finally gave in and called AT&T support. I didn't get the brightest person but this woman would not give up. On a last ditch effort it ended up being 2 things. I am behind a Microcell and forgot to enter the Gears S number. Second was she noticed that the profile for my line still had a Blackberry Passport on it from when I was messing around with one. She entered the IMEI for the Samsung device I am using and had me reboot. Wham, the Gear went into Call Forwarding mode. Tested all day today and just left my device at home. It worked like a charm.
I Still Love AT&T Tho
You got lucky. Whenever I call AT&T and mention the Gear S, they're like "uh" and don't even know what the device is. Same with the store. I went in there and they were like "man the Samsung guy was just here." I went to Samsung and they told me it was AT&T's fault and to contact them. I felt like Samsung was blowing me off but it really was AT&T's fault. If you ever have a problem with your call forwarding, don't even mention the Gear S when talking to AT&T. Just tell them you can't get your Samsung phone to set up call forwarding. Tell them every time you go into the call settings, then more settings you get a network and sim card error. When they fix this, they also fix your Gear S forwarding error without even knowing it.
Posting in General to get more exposure. <Mod Edit Questions Belong in Q&A> This is driving me nuts, i rely on email, coming from push blackberry email this is not desirable at all.
If I'm actively using the phone the notifications come through fine, if i leave the phone on my wireless charger (PMA) i do not get any notifications after it has been sitting on the charger for about 20mins or longer.
I'm also not the only one with this problem, all the obvious settings are set correctly. I contacted Samsung and they created a ticket but no clue when if ever this will be resolved.
Are you seeing this behavior when your phone is connected in WiFi or mobile network?
Ronis_BR said:
Are you seeing this behavior when your phone is connected in WiFi or mobile network?
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Click to collapse
Good question, this occurs only when on mobile network. When it is on wifi it works fine. I have tried different version of the Gmail client and they behave the same. I suspect the problem is only on the S6 models b/c other mfg and older phones with the latest version of lollipop behave ok. I have spent a week testing different scenarios and trying different clients.
Also worth noting SMS and phone calls work fine. It is just email notifications.
I had notifications problem (exactly what you described) when I was connected in WiFi using a router with IPV6 enabled. However I have never had problems when I was connected to the mobile network.
arf8 said:
Good question, this occurs only when on mobile network. When it is on wifi it works fine. I have tried different version of the Gmail client and they behave the same. I suspect the problem is only on the S6 models b/c other mfg and older phones with the latest version of lollipop behave ok. I have spent a week testing different scenarios and trying different clients.
Also worth noting SMS and phone calls work fine. It is just email notifications.
Click to expand...
Click to collapse
Ronis_BR said:
I had notifications problem (exactly what you described) when I was connected in WiFi using a router with IPV6 enabled. However I have never had problems when I was connected to the mobile network.
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Click to collapse
I too had the no-notifications-on-wifi issue and, like Ronis, solved it by turning off all IPv6 connections on my wireless router. It may be worth a shot to go to Settings --> Mobile networks --> Access Point Names --> click the gear next to your currently selected APN --> scroll down to APN protocol: does it say IPv4 or IPv6? If it's IPv6 either use another APN with IPv4 or manually add an IPv4 APN for your carrier (google can help you find this).
The issue myself and many others have is not related to wifi. I think i mentioned in the post you had it was a config setting b/c with wifi on everything works fine.
The issue occurs when it is being wireless charged, when it is not being charged the notifications work.... This is critical b/c most people may not have this problem b/c they don't leave their phone on wireless chargers to notice.
Do me a favor and do this test, charge your phone, and leave it untouched for 20 mins. If you have a wireless charger that is best b/c that is what I'm seeing. During that time make sure you get no TXT or phone calls and only your mobile data is on. Send yourself an email and see if your gmail client notifies you. I'll be willing to bet you won't get the notification like us until you wake your phone up than all the email notifications start coming in. Again this is email notifications, txt, phone calls works.
Cheers
Update to those following this.
I factory reset the phone after i used odin to flash factory rom. Installed latest ATT update. Setup google account and again put the phone on wireless charger, after 10 mins of no activity send myself emails from different accounts from the PC and No emails notifications at all with just Mobile Network only turned on. I'm going to repeat these tests with a wired charger now to see if it is repeatable.
This is quite a headache, with phone off charger it works fine. I'm sure if more people did this test they would see same problem.
I have confirmed even with wired charger, email notifications do not work either. .....
If there are others who can also test this i would appreciate it. I have contacted samsung and they created a ticket but no way to know when if it will be resolved.
Test condition:
1. Charge phone, wired or wireless, only turn on Mobile network, no wifi!!!
2. Leave the phone untouched and idle for 10+ mins
3. during this time no txt or phone calls otherwise it will reset the sleep flag
4. after 10+ mins of no activity send yourself emails from a desktop or another phone. You should in theory get notifications but I'm willing to be you will not.
Thanks
Many more threads like this, guys please contact ATT if you that is your carrier, I have already contacted ATT and Samsung. This is a bug and it appears to be affecting a small number of phones from a batch they have distributed. I'm on my second s6, new from Costco and it is doing the same thing.
https://www.reddit.com/r/GalaxyS6/comments/343ma2/push_notifications_only_being_received_on_wifi/
Update: I returned the phone and ended up paying an additional $60 to get the Gold model from BestBuy which had it in stock. I talked to the reps there and quite a few people have returned the Edge models for various problems including this notification issue on the White and Black models. The two i returned back to Costco were both black. The Gold model they just received and have had 0 returns but it has only been a week and there was only two left. I'll test tonight and report the findings. The Samsung rep also told me there has been very little returns of the non Edge model, most if not all the returns have been on the edge models according to him.
I also had a customer tell me on his edge (black 32gig att) his exchange emails would get deleted automatically and after 3 phone swaps he went with the note and has been happy since.
Samsung needs to spend a little more time to work out the bugs b/c this is a great phone with the exception of these software issues b/c most are software related.
Update2: The first gold model i got did not take OTA not matter how many times i tried, factory reset, cache, etc. The home button also was slightly recessed in more on one side than the other. This to me spells quality control issues at least with the home button and this is the first have seen on the s6 edge but the previous phones were all black. So I went to a different best buy and got another gold edge and this one the home button looked right and it took the OTA on the first try like the previous black phones. I'm leaning on not only software issues with the edge but potential quality control issues with the hardware as well.
To the issue at hand with audible Email notifications, the first one did not work like the previous edge phones. So I'm going to be testing this new second gold s6 edge now. I'm not too optimistic at this point. I have a phone call schedule with the ATT ICU team tomorrow or the following day, would be interesting to see what the engineers have to say after testing this specific scenario.
keeping this alive b/c att is looking at these, here is more on reddit
http://www.reddit.com/r/GalaxyS6/comments/35y7bg/notification_delay_anyone_else_have_this_problem/
Samsung has admit this is a problem and they are looking into it. At this point I have done everything i can with the carrier and samsung. UCT will notify me when there is a patch released and ill post it as soon as i hear anything.
Suffering from the same problem. Wife has 64 GB White S6 -- no issue on hers. My 64 GB Black started suppressing notifications about 24 hours after I got it. Tried a wipe / reinstall OS at the AT&T Device Service Center yesterday. That fixed it for another 24 hours, but it just started happening again today. Android 5.0.2.
It only happens when the screen is off. Happens on wifi and LTE.
I have a replacement coming from AT&T, but I'm worried it will have the issue as well.
Xperia users on 5.0.2 have been seeing similar problems. talk.sonymobile.com/t5/Xperia-Z3-Compact/Notifications-not-Working-When-Phone-in-Sleep-Mode/td-p/879641
That leads me to believe this is an OS bug.
Contact ATT customer service and ask to speak to Urgent care Team. Also contact Samsung. the only way it will get fixed is if more people contact them so they build more cases and get a resolution out quickly. Otherwise it will take longer to resolve sadly. I went through 7 phones before I got one that somewhat worked. Will never be as good as blackberry push email but its better than not receiving the audible notifications at all.
Do you have a ticket number I can reference at either AT&T or Samsung?
And, yes, I have several wireless chargers that I leave the phone on -- even while in the car.
ATT urgent care team doesn't give any ticket numbers unfortunately, but here are the samsung tickets. However i would urge you to contact the carrier first b/c they have a direct line of communication with Samsung as opposed to their tech support number which will send the info to the engineers and developers.
I had more tickets but I can only find these for now. When i find the rest I will post them. Also I went to best buy and the samsung reps took the IMEI number and also reported the issue with my tickets so I have approached this as many ways as possible.
Ticket number: 1116476568 & 2135852781
You can contact Samsung voice support team through 1-888-987-HELP(4357) Mon - Fri : 7am - 2am (CST) Sat - Sun : 9am - 10pm (CST)
Hope this helps. Let me know what happens.
I"ve been having the same issues...I think it started after the last android update...I have the blue edge...other factor is that i have to use a micro cell tower
That is very odd, normally if you have this problem it is out the box, but it would not surprise me if the update breaks it. Again i would suggest you contact Samsung and let them know as well as your carrier.
I waited on contacting AT&T or Samsung, since I had a replacement on the way and wanted to test it.
Out of the box -- apps installed and no issues.
18 hours later, still working fine.
2 hours after that, the phone did an "AT&T system update".
Shortly after that, I felt the feeling of dread come over, as I thought it odd I hadn't received any notifications for a while. Fingerprint unlock, swipe up, and the notifications come rolling in all at once.
I'll call AT&T and Samsung tomorrow.
How is it that more people aren't noticing this? It has to be a very widespread bug!
Looks like, so far, Three are the only network not to have announced they are stocking the Nexus 6P.
I for one am hoping they are just delaying their announcement!
If anyone has any information regarding this matter, please post here.
Don't think three stocked the Nexus 6 at release did they?
Sent from my Nexus 6 using Tapatalk
Three did not stock the N6 so very doubtful they will do the 6P
I think a few places never stocked the 6. This time however, everyone except Three are stocking the 6P.
They can't be the only people not to negotiate a contract to sell the 6P, surely!
Seems that way. No plans as yet to sell it, and as such I'd imagine it won't work with VoLTE on Three either.
Annoying as I've ordered one and am on Three.
jonmorris said:
Seems that way. No plans as yet to sell it, and as such I'd imagine it won't work with VoLTE on Three either.
Annoying as I've ordered one and am on Three.
Click to expand...
Click to collapse
Not good, any more news on this??
No. I guess we can safely say VoLTE won't be possible on the 6P with Three. That is unless we get the ability to manually enter the relevant IMS settings (like APNs for data), in which case it should be possible.
I have heard rumours that the inTouch app may be updated to allow you to make calls over the app, just like you can use it for calling over Wi-Fi without 'proper' Voice over Wi-Fi support.
In this way, Three will then (apparently) give you access to the 800MHz LTE network (which is available in areas where there's no 3G to fall back to for voice) once you're registered and signed in.
That too could solve the problem, but it's a bit of a bodge and by no means going to happen for definite.
jonmorris said:
No. I guess we can safely say VoLTE won't be possible on the 6P with Three. That is unless we get the ability to manually enter the relevant IMS settings (like APNs for data), in which case it should be possible.
I have heard rumours that the inTouch app may be updated to allow you to make calls over the app, just like you can use it for calling over Wi-Fi without 'proper' Voice over Wi-Fi support.
In this way, Three will then (apparently) give you access to the 800MHz LTE network (which is available in areas where there's no 3G to fall back to for voice) once you're registered and signed in.
That too could solve the problem, but it's a bit of a bodge and by no means going to happen for definite.
Click to expand...
Click to collapse
When I first ordered the 6P i went into a three store and asked about the VoLTE and they said they should support it.
Remember they dont brand/lock the phones they sell anymore. Can't remember if they put extra software on though.
brichardson1991 said:
When I first ordered the 6P i went into a three store and asked about the VoLTE and they said they should support it.
Remember they dont brand/lock the phones they sell anymore. Can't remember if they put extra software on though.
Click to expand...
Click to collapse
They don't lock but they do brand. It isn't like the old days, with custom ring tones, colours, loads of extra apps (free trials of aps, or whatever) installed but it's still a custom ROM with settings unique to them, from APNs to the IMS settings needed for VoLTE (and Wi-Fi calling).
If you want to use VoLTE on Three today, or SuperVoice as they call it, you need to flash the Three ROM on your Galaxy S5, LG G4 or the other few devices given access - and requiring a software update.
Apple is the exception. These are never branded and the carrier settings are the same on EVERY single phone. I do wish Google would do something similar with regards to carrier settings, as then every phone on any network could be made to work properly with all the available features.
Given this is Xda, it's worth noting that there are sometimes other ways to get a generic phone to work with VoLTE but it's not something Joe Public would be able to do, or even know they could do. And Three stores have been saying some phones are able to work that can't (and never will, unless they do this inTouch update) as well as saying 4G 800 is a high priority, when the reality is that it's the lowest and you'll only ever use it when 3G isn't available.
There's a dedicated UK thread here,
http://forum.xda-developers.com/nexus-6p/general/uk-nexus-6p-t3213767
Please continue this there. :good:
Thread closed.
Darth
Forum Moderator
Hello everyone!
I've been searching this forum with no luck on my question so I'm posting it here. Please, if I'm in the wrong place feel free to move this or delete if not allowed.
I've found some amazing information on this site in the past (thanks to so many smart, phone savvy, outstanding members!) and am really hoping someone can lead me in the right direction. I'm very luck that I'm still grandfathered on Verizons original unlimited data program (no throttling) and my old Samsung S4 finally gave up the ghost. I used Foxfi on the S4 for hotspot with no issues and loved Foxfi! I purchased a new unlocked Moto g Power (model XT2041-4) and had Verizon install the sim card and activate. The lady at Verizon said, since I bought the phone outright, it would NOT change my plan in any way. After getting home I installed Foxfi on the new phone but come to find out Foxfi does not support Android 10, which is what the new phone runs on. I am able to turn on the phones built in hotspot, and can connect devices to it, but now I'm getting really worried that Verizon will be able to tell that I'm hotspotting, which could void my plan.
As the phone is "unlocked", and I'm not getting any warnings or messages from Verizon stating that I must pay for hotspot when I turn on the phones built in hotspot, am I worried over nothing? If I do need to worry, can someone suggest a trustworthy app (I have no problem paying for a functional app, as I paid for Foxfi and it worked excellent) that would give me hotspot access without Verizon knowing?
Thank you all in advance for any advice/suggestions! I'm not as tech savvy as I once was so hopefully I didn't just get into a big problem with this phone.
-Dan
I have the same phone, but with T-Mobile. Since you already have FoxFi (and the key I assume) you should download PDaNet from the playstore or Google June Fabrics & get from there. When you open the app, at the bottom be sure to check the hide usage box & you should be good to go. Use mine sometimes for my laptop thru USB cable for gaming...( Have to because while T-Mobile gives you hotspot in their data plans, they greatly reduced the speed :/ ) Hope that helps!
T-Mobile gives you 3GB to share on standard data (Plus Up gives you 20GB)
(Sprint is my Carrier) Interestingly, I too was able to turn on the hotspot function of my device, however when I connected a device to the network, absolutely nothing would load. The system was being provided with an IP address, just no internet access. I ended up having to root the device to get it working properly. I found that even when attempting to use FoxFi/PDaNet and selecting the "Hide Usage" option, it would continue to block all traffic to the connected device. Not sure if you tested the actual Hotspot function, or just turned it on, but you will definitely want to make sure you test with a connected device.
just for my perspective, ( from a dutch guy) , you guys in the states are not allowed to use the tethering function?
here in the Netherlands it's no problem, never thought of using another hotspot app, on some days i tether about 3 to 5 gb , no problem in my unlimited dataplan, only when i go above 5gb per day then i have to "activate" every next gb per sms ( free of charge) and all that for € 26 /month.
Mmy average data usage would be somewhere around 20 gb per month