VIE-L09C432B377 is now approved for installation by Huawei.
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My smartphone is Huawei P10 ....When i enter the hicare app it shows that update uption for a new update but my system update shows no update ??has anbody faced that type of probelm?
Hi!
I bought a TWO brand new Huawei Mate 10 Lite.
Both model: RNE-L21 with Emui 5.1
I updated only one of them with OTA from EMUI 5.1 (RNE-L21C432B133) to EMUI 8.0 (RNE-L21 8.0.0.341(C432))
The only reason why I updated my phone was that they wrote note "The system version can be rolled back to the official version of EMUI 5.1 in Phone Manager".
I don't know if Phone Manager is the same thing as HiSuite but i tried HiSuite and I'm not able to downgrade because it's says that my System is up to date. I've tried many different versions of HiSuite (last one 9.0.2.301) and about 2-5 times I've been lucky to see that option "See other versions" to downgrade (to RNE-L21C432B137CUSTC432D001) but anyway when downloading come up to 100% its end with error "Failed to update".
*Edit* - HiSuite and See other versions problem solved
I've seen on forum that alot of people had problem with downgrading in HiSuite and annoying message "System is up to date". They wasn't able to see option "See other versions" to downgrade. I spend many hours today to find out why sometimes I can downgrade and mostly not. To solve this problem I took out my simcard, switched off wifi and enabled airplain mode. Now HiSuite is letting me to choose firmware but when downloading is complete, phone disconnect with error "Failed to update".
As i said they are both new with warranty so I also tried to contact customer service and a guy said that I can't roll back. I told him about message before update but he ignored to comment that so I asked about HiSuite problem and his answer was "if HiSuite doesn't let me downgrade so he cannot do anything more about it"
Now I wanna ask you, what should I or can I do about it?
They shouldn't write that I can rollback if i cannot.
BL is also locked and they don't gives keys to unlock anymore. How to rollback?
Hope you help me guys.
Sorry for mistakes. English is not my mother language.
Best regards
paxsu said:
Hi!
I bought a TWO brand new Huawei Mate 10 Lite.
Both model: RNE-L21 with Emui 5.1
I updated only one of them with OTA from EMUI 5.1 (RNE-L21C432B133) to EMUI 8.0 (RNE-L21 8.0.0.341(C432))
The only reason why I updated my phone was that they wrote note "The system version can be rolled back to the official version of EMUI 5.1 in Phone Manager".
I don't know if Phone Manager is the same thing as HiSuite but i tried HiSuite and I'm not able to downgrade because it's says that my System is up to date. I've tried many different versions of HiSuite (last one 9.0.2.301) and about 2-5 times I've been lucky to see that option "See other versions" to downgrade (to RNE-L21C432B137CUSTC432D001) but anyway when downloading come up to 100% its end with error "Failed to update".
*Edit* - HiSuite and See other versions problem solved
I've seen on forum that alot of people had problem with downgrading in HiSuite and annoying message "System is up to date". They wasn't able to see option "See other versions" to downgrade. I spend many hours today to find out why sometimes I can downgrade and mostly not. To solve this problem I took out my simcard, switched off wifi and enabled airplain mode. Now HiSuite is letting me to choose firmware but when downloading is complete, phone disconnect with error "Failed to update".
As i said they are both new with warranty so I also tried to contact customer service and a guy said that I can't roll back. I told him about message before update but he ignored to comment that so I asked about HiSuite problem and his answer was "if HiSuite doesn't let me downgrade so he cannot do anything more about it"
Now I wanna ask you, what should I or can I do about it?
They shouldn't write that I can rollback if i cannot.
BL is also locked and they don't gives keys to unlock anymore. How to rollback?
Hope you help me guys.
Sorry for mistakes. English is not my mother language.
Best regards
Click to expand...
Click to collapse
Hi, try Firmware finder from Play Store, version 9.7 Select RNE-L21C432B137 firmware from 2018.06.02 N* 160963 . Use eRecovery method (recommended for Oreo). GL!
I have a Huawei p20 lite ANE LX3 and I can not force the update with Hisuite patched version. I have followed the instructions of the forum, but at the time of updating Hisuite it does detect the update but it does not download the update and it shows me this message:
"Failed to Update"
Hello guys!
I need your help to solve a difficult problem.
In August I bought the Honor 9X STK-LX1 (431) from China.
The device came with Android 9, firmware 9.1.0.334 and security April.The device booted every time with the Honor logo screen and worked normally.
After a few days, I tried to upgrade the software manually via microsd card, using the dload method. I got a softbrick. The device was started, displayed a Huawei logo screen (not Honor logo) and stopped there. Again and again.
I tried many roms for Honor 9X STK-LX1 (C431) but none worked. Hisuite did not recognize the device, adb-fastboot did the same. I also tried eRecovery, it connected to wifi and then it showed "Get package info failed".
After many attempts, now the device is functional, without a keybord installed, but it isn’t a Honor 9X-STK-LX1.
Here are some screenshoots:
I don't know what to do, to restore my phone with the correct firmware....
So we fixed your device.
Honor9x STK has many hardware variants.
It seems yours was STK-L21A hardware variant and was branded Honor STK-L21HN C431 hw/eea.
Problems we got were:
- For your cust region and hardware variant, there is no honor STK-L21HN Emui10 dload available yet, only Huawei STK-L21.
- latest approved LGRP4 B199 online package seems corrupted (CRC). (We did not tested with previous LGRP4 builds)
- LGRP2 online packages are intended for STK-L21A OVS branded Huawei and not Honor.
So, in the end, rebranding your device from STK-L21HN to STK-L21 just did the trick to finally fix your device.
I had to use paying remote softwares to rebrand you and force flash a correct firmware.
With the help of @oslo83, we managed to make the device functional.
Now it works like a charm.
It was not easy at all and oslo83 tried
very much.
I want to thank him for his interest and help.
MOD ACTION:
Thread closed as duplicate of https://forum.xda-developers.com/honor-9x/help/honor-9x-error-preas-xxx-hwproduct-t4178769
Hey there! First post.
Before Huawei stopped giving unlock codes in 2018 I got mine but I never unlocked because of warranty. Now I really want to unlock but from EMUI 9 onwards (I have 10.0.0.202(C432E9R1P3) installed) they removed the possibility of unlocking via the
Bash:
fastboot flashing unlock
command. I spoke today with Huawei technical support and they confirmed that, without rolling back to EMUI 8, I will not be able to unlock even with the code.
This leads us to the second issue: I cannot rollback via HiSuite, it does not show me the "other versions" button that could roll me back. Huawei support told me that button is the only official way and as it is now it is impossible for me to do a rollback due to security concerns of old EMUI versions. He also told me that the unofficial way is to install the system myself in someway he could not help me with.
I tried everything I could find online and everything I could think of but nothing worked: How do I rollback to EMUI 8 to get the unlock work?
Thanks in advance