Hey all,
I am hoping somebody can guide me in regards to an issue I am facing.
I was working on my car a few days back and left the Elephone S8 on the car seat not realizing that it was being hit directly by the sun. After I was done, I picked up the phone and it was very very hot. I then went inside and let the phone cool off.
Since the above, I notice that I struggle to pick up reception. I have tried different firmware, replaced sim cards, everything. It seems to only be affecting certain MHZ bands as 4G LTE work, 3G works fine, and 2G works find but not always.
I have a feeling the 2G is having issues but maybe only certain bands. I do not think it is software related but have no idea where to even start on the hardware side. I first want to try scan for towers and see which bands they use and try see which one could be giving the issue. I don't expect it to just be a lose connector as the phone has not been dropped and I have only been using it for 2 weeks. If I do send it back under warranty for repairs, they will never pick up this issue.
Elephone S8 loss of network issue
Hi.
I think is a hardware issue as the same thing happened to me after 3 weeks perfect use.
I think has nothing to do with the sun as for me happened on a snowy Sunday 10th of December in London.
I suddenly noticed that when sending email the sending would start fast and after a 2-3 seconds the network will drop to 3G and stay like that for long time until the mail app stops sending process and the phone goes back to LTE 4G.
Also when dialling a number the phone will drop from 4G to 3G and than loose the connection straight away.
When indoors the phone would have trouble registering to network for ages without success.
I picked up 4 different pay as you go cards to make shure that is not my network but still no success.
All documented in the support ticket to GB and yesterday have send it back for a refund.
I really like the phone but i am reluctant to buy another if the issue persist so will wait and see.
Hope some more comments will follow to highlight the problem and influence a solution to this.
Cheers
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Wifi
kishanach said:
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Click to expand...
Click to collapse
Same problem here
My network problems are a little different. I don't have problems connecting to different wifi networks (home and work) but the phone does not activate mobile data when leaving a wifi network. I always have to restart the phone when I want to use mobile data (3G).
Kind of the same problem. Have my S8 for about a month. First it has a wifi network. When I leave the place where it is connected to wifi, it goes to 4G. But when I come back to a place with WIFI, the phone does not find any WIFI network. I have to reboot the phone. Soft reboot(a little faster) will also do/work.
Are you guys on the stock ROM?
Were you guys able to resolve your issues
MOTzYouTube said:
Are you guys on the stock ROM?
Click to expand...
Click to collapse
I have the same problems with stock rom and eragon rom. I don't have a solution but I'm still hoping for a new update.
For now I found out that turning flight mode on and off again helps to switch between wifi and mobile data, so it is not necessary to reboot the phone every time.
I can confirm as well that Eragon won't resolve 3G / 4G network issues.
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
wim69 said:
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
Click to expand...
Click to collapse
This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
Steve the issue you have is different. Your issue won't be resolved that way.
You would need an app that switches to 3G/4G if WiFi is not connected.
Happy too soon. After one day with mobile data it's gone again. There's a cross in the lower right corner of the mobile data icon in the status bar. I'll be calling my provider again tomorrow morning.
---------- Post added at 10:10 PM ---------- Previous post was at 10:04 PM ----------
the steve said:
This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
Click to expand...
Click to collapse
I'm not sure if the fact that I own a brand that is unknown here causes the mobile data problems. The problems I'm running into atm are
- mobile data problems, 4G is connected, but no internet
- fingerprint scanner doesn't work with my banking app
- backlight bleed in the middle of my screen
- after 3 out of 4 calls, phone freezes for about 30 seconds
- rattle in fingerprint scanner
I guess I'm about to find out how good the return policy at Banggood is ?
I highly recommend that you return the phone now.
There are so many issues with the phone that it's just not worth the time.
Hi guys, I just got the phone, but mobile data is not working. Am I missing something?
Can you attach a screenshot
screenshots: https://photos.app.goo.gl/1XdRma9YJacb4b2b2
Does your sim card work in another phone? If so, are the apn settings the same?
I managed to resolve the issue.
I'm trying to figure what went wrong at start. When I got a phone I inserted both SIM cards like this:
SIM 1 - my business phone number - provider 1
SIM 2 - my personal phone number - provider 2
I wanted to use data only on my personal phone number, so I disabled data on business number. What happened is my business SIM downloaded APN info on first boot (i assume), and then my personal SIM used this APN (which was incorrect).
To resolve issue I first inserted my personal SIM to slot 1 alone and booted. Then I changed APN profile to match my old phone's, turned off phone and inserted my business SIM to slot 2 and booted.
Now data works fine. Obviously there was APN issue but how come that phone didn't get correct APN settings per SIM?
Thanks for support!
Related
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Go back to your network/phone provider .
Or flash different modem .
jje
I am having this issue too. I may be wrong, but i realise this happens if i turn off my Wifi, the 3G will not want to connect to the 3G network.. Anyone else having such problem?
By the way mine is International version (Location: Singapore)
I'm having a similar problem where I have a good 3G/H/H+ connection but data seems to drop intermittently across all applications - I get the same sort of error message in browsers/facebook/twitter that you receive when you have no signal.
Anyone have anything similar and know of any fix?
I am not having such issue so far. I been updating my SGS3 using over-the-air update. I guess the MODEM has been updated as well.
Go to market and download "fast dormancy"(by gorkhanmoral) then disable it and reboot.
Check if your speed has improved,if it got worse then enable it again.
U need ROOT to use this tool.
I it didn't help, then flash a different modem
This is good modem
Cwm flashable
flame1845 said:
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Click to expand...
Click to collapse
have you got any battery saving app like juice defender installed in your phone?
Is mobile data working at all? or is it constantly "uploading" but never "downloading" (up arrow lights but not down).
If what I just described is your issue then this is a network issue relating to android in general.
Basically your phone will be connected to two radio towers and gets confused as to which one it should use, rebooting or flight mode may help force it onto one tower or you may have to speak to your carriers "high network technical team" or whatever they are called for you to get them to force it onto one tower.
I had this issue on the HTC hero (a long time ago now) and it took 9 months for Orange UK to work out what was going on.
and it took 9 months for Orange UK to work out what was going on.
Click to expand...
Click to collapse
Congrats. Orange Luxembourg (my gf's network provider) still hasn't got a clue.. But they seem rather clueless about everything except writing invoices.
Flashing an Asian modem on her S2 made the issue far less prominent since they seem not to get confused by antenna ping-pong. (Tango Luxembourg, my carrier, has this issue too in the main city)
Well I got hold of my hTC One X+ and imported it directly from Clove.co.uk to Pakistan. I got the phone yesterday i.e. November 4, 2012. Picked my home wifi signal downstairs (my wifi router is upstairs). Worked fine, synced everything. I operated the phone initially without the SIM card. I got the SIM card cut (for conversion) to micro, and the phone worked fine.
Then I had two issues:
1. Suddenly all the signals from my service provider (mobilink) vanished. A reboot, turn off and restart and SIM re-insertion helped.
2. my wifi is disappeared, cannot connect to any wifi signal (cant connect to my HTC desire hotspot) or cant leech neighbors open wifis.
Have read the forums. didnt dared try to upload the custom rom / radio of one-x to this set.
so thats a hands-on review in the first few hours of hTC One X+.... is there any one who have the device and had the same issues? Posted hTC support too. Will be contacting clove.co.uk for support too?
factory resetted the phone... again picked my home connection from the start, but again showing disconnected wifi after full configuration is done. No wifi connections shown? probably a software issue?
No problem with WiFi or anything. All works flawlessly here
Sent from my HTC One X+ using Tapatalk 2
ajftl said:
No problem with WiFi or anything. All works flawlessly here
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
+1
From clove too no problems is here all working fine
hasan_abeer said:
+1
From clove too no problems is here all working fine
Click to expand...
Click to collapse
I have narrowed down the issue to my SIM card. After one factory reset, I didn't insert my SIM card module, and went ahead with the settings. The phone till the end showed the all the available networks around me. The moment I inserted my SIM card module, the wifi networks just disappear and wont come back.
Just got my One X+
No wifi problems, full bars
ectodroid said:
Just got my One X+
No wifi problems, full bars
Click to expand...
Click to collapse
Which Country, as I also have searched for a similar problem happening in ICS releases with some secured table stuff?
sarhindi said:
Which Country, as I also have searched for a similar problem happening in ICS releases with some secured table stuff?
Click to expand...
Click to collapse
Norway
I have also just accepted mine no probleme of wifi
France
celine62 said:
I have also just accepted mine no probleme of wifi
France
Click to expand...
Click to collapse
Seems like I am using the phone in Asia where the set is not launched that's why its giving me trouble. Where as it should not.
http://forum.xda-developers.com/showthread.php?t=1436683
here is a relevant article... but I dont like doing what is being recommended.
sarhindi said:
Seems like I am using the phone in Asia where the set is not launched that's why its giving me trouble. Where as it should not.
http://forum.xda-developers.com/showthread.php?t=1436683
here is a relevant article... but I dont like doing what is being recommended.
Click to expand...
Click to collapse
Try Wifi analyzer and see if the channels you are useing on your wifi are overcrowded maybe.
Standard is the same around the globe for wifi afaik.
ectodroid said:
Try Wifi analyzer and see if the channels you are useing on your wifi are overcrowded maybe.
Standard is the same around the globe for wifi afaik.
Click to expand...
Click to collapse
Well I will switch the wifi network standard to UK, as the set was purchased from UK. However the issue is whenever I insert the SIM card of cell operator. The wifi goes dead, as i cant see any network, and wifi going for interrupted scanning. though the network is available, and until and unless i go for factory reset, the wifi doesnt come back. I believe its region locking issue with wifi, i guess i have to wait till i get a proper WWE based RUU for One-X+
suggestions welcome. Although I have a return ticket open from the supplier.
HTC One X+ Wifi issues on sim insertion
I bought my HTC One X+ a couple of days ago from the UAE. But for some reason I can't get the wifi to work with a pakistani service provider (ufone). When I reset the phone and inserted a vodafone sim instead which had roaming activated, the Wifi worked fine.
I have found a couple of solutions but they both involve rooting my phone. Wouldnt that leave my warranty void? I want to be on the safe side, and so am cautious about rooting it. Are there any alternative solutions? Would claiming my warranty help?
---------- Post added at 01:30 AM ---------- Previous post was at 01:07 AM ----------
sarhindi said:
Well I will switch the wifi network standard to UK, as the set was purchased from UK. However the issue is whenever I insert the SIM card of cell operator. The wifi goes dead, as i cant see any network, and wifi going for interrupted scanning. though the network is available, and until and unless i go for factory reset, the wifi doesnt come back. I believe its region locking issue with wifi, i guess i have to wait till i get a proper WWE based RUU for One-X+
suggestions welcome. Although I have a return ticket open from the supplier.
Click to expand...
Click to collapse
Did you get you problem solved? If yes, how
I've fix it by work around
I've got my hox+ from UK, and currently operated in Egypt (vodafone), I was having wifi problem, it's only connected for 2-3 minutes then no connectivity in the meanwhile it shows it's connected to the wifi, I did a factory reset then I've skipped account registration once it's started, e.g google account, facebook account and so, then I've added one by one from the accounts in the settings, and the wifi is working fine now
Thanks Yasser,
Did you leave it connected to wifi after factory reset, or you didn't add wifi till the time you had connected your google accounts. A detail step by step work around will be appreciated.
WIFI Problem
HI,
i also have problem with my one x plus.wifi works well without sim,but when i insert local sim ,wifi signal disappears.i have one O2 sim,if i use this sim wifi signals come back.how to solve this problem.
Br
Radical
i had the same wifi problems for months... ATT just released an update though which solved everything for me! My phone is now living up to its full potential woot! get the firmware update it doesnt say what it does besides "wifi bug fixes" but it is finally working great for me!
I have a problem with my Galaxy s6 Edge.
When browsing the web with only mobile data turned on, wether using edge/3g/lte, the mobile loses connection .
I still have connection visible in the status bar, but wepages stop recieving data and it just stays hanging, with the loading bar at the same place. It can be fine for 3-4 minutes and then start to act up again.
One sollution is to toggle data connection on/off, then it will work again, but only for a couple of minutes. My phone is unrooted. I have tried factory reset. I have tried using the different settings in mobile data; just gsm7just wcdma and wcdma/gsm- automatic etc. The signal strenght seem to be about 75-77dbma.
Do anyone have the same problem, know of a cause for this, or have possible a sollution? Please share
I've had a similar issue a few times now. No discernable cause. Solved by airplane mode toggle.
Sent from my SM-G925V using XDA Free mobile app
Yes, I will try that, but think thats about the same effect as toogling data. It helps, but the problem is still there. I sent an mail to Samsung about this issue. Hope it is software related and can be fixed. Its frustrating cause I`m reliant on stable data connection. When logging in again, the webpage has changed and i`ve lost my opportunity.
UXELLR said:
I have a problem with my Galaxy s6 Edge.
When browsing the web with only mobile data turned on, wether using edge/3g/lte, the mobile loses connection .
I still have connection visible in the status bar, but wepages stop recieving data and it just stays hanging, with the loading bar at the same place. It can be fine for 3-4 minutes and then start to act up again.
One sollution is to toggle data connection on/off, then it will work again, but only for a couple of minutes. My phone is unrooted. I have tried factory reset. I have tried using the different settings in mobile data; just gsm7just wcdma and wcdma/gsm- automatic etc. The signal strenght seem to be about 75-77dbma.
Do anyone have the same problem, know of a cause for this, or have possible a sollution? Please share
Click to expand...
Click to collapse
I have the same issue, and connection drop even if u you are in thetering mode(wifi/usb)
I got new mobile (replaced from vendor) and the new one have similar issue.
I try on lte/wcdma - only wcdma, with one apn and so on.... nothing to do problem is still there...
Sorry to hear that! Its a shame paying this much money and find out about these problems. This phone replaced my s4 because of the "sim card not detected-restart" error on the s4. First Samsung denied the issue. When they admitted it, I had already opened it up and exchanged the sim card reader, and lost warranty. That was not the fix.
Hope the issue will be fixed with updates. Lesson learned- Dont buy first batch of mobiles. Wait for prices to go down, and a more mature hardware.
UXELLR said:
Sorry to hear that! Its a shame paying this much money and find out about these problems. This phone replaced my s4 because of the "sim card not detected-restart" error on the s4. First Samsung denied the issue. When they admitted it, I had already opened it up and exchanged the sim card reader, and lost warranty. That was not the fix.
Hope the issue will be fixed with updates. Lesson learned- Dont buy first batch of mobiles. Wait for prices to go down, and a more mature hardware.
Click to expand...
Click to collapse
I have the exact same issue on my s6. I can't figure out why it happens. It appears and disappears for no obvious reason. I wouldn't mind waiting for a software update to solve the problem but I can't stop wondering if I have a defective unit.
I' starting to wonder if there are network changes on the phobecausing this. The signal keeps going from H to H+. And maybe the adapter has to reset before it can download again. Just a hunch, but I have noe knowledge about what's happening.
But, if this was a widespread problem, I think more people would come forward saying they have this issue. If they don't have it, then maybe we got bad lemons, and we have too keep exchanging til we find one that works.
Its an software problem ( i guess of managing "swap" between h h+ and LTE. after 7 day of test i got the mobile replaced from mediaworld, and the new one have the same issue.
Im from italy with Vodafone, maybe all of us are vodafone.
can be interesting discover from where we are and our mobile company.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
UXELLR said:
I have a problem with my Galaxy s6 Edge.
When browsing the web with only mobile data turned on, wether using edge/3g/lte, the mobile loses connection .
I still have connection visible in the status bar, but wepages stop recieving data and it just stays hanging, with the loading bar at the same place. It can be fine for 3-4 minutes and then start to act up again.
One sollution is to toggle data connection on/off, then it will work again, but only for a couple of minutes. My phone is unrooted. I have tried factory reset. I have tried using the different settings in mobile data; just gsm7just wcdma and wcdma/gsm- automatic etc. The signal strenght seem to be about 75-77dbma.
Do anyone have the same problem, know of a cause for this, or have possible a sollution? Please share
Click to expand...
Click to collapse
morfini said:
I have the exact same issue on my s6. I can't figure out why it happens. It appears and disappears for no obvious reason. I wouldn't mind waiting for a software update to solve the problem but I can't stop wondering if I have a defective unit.
Click to expand...
Click to collapse
UXELLR said:
I' starting to wonder if there are network changes on the phobecausing this. The signal keeps going from H to H+. And maybe the adapter has to reset before it can download again. Just a hunch, but I have noe knowledge about what's happening.
But, if this was a widespread problem, I think more people would come forward saying they have this issue. If they don't have it, then maybe we got bad lemons, and we have too keep exchanging til we find one that works.
Click to expand...
Click to collapse
I'm using "Telenor" here in Norway. They have a 1 month deal with Samsung to be the only supplier of the edge. Tried to get internet/mms setup sent from them, but it said this wasn't available for this phone. But going to their guide, it seems everything I set up as it should.
I tried switching on the data roaming. That seems to solve the issue so far. I haven't had to switch the data on and off for more than 24 hours now. Before this I had to do it multiple times every day. I guess it's safe to say that the problem came from the software side. Let's hope that fix it in the next update. I'm using international version, though.
smnsnt said:
I tried switching on the data roaming. That seems to solve the issue so far. I haven't had to switch the data on and off for more than 24 hours now. Before this I had to do it multiple times every day. I guess it's safe to say that the problem came from the software side. Let's hope that fix it in the next update. I'm using international version, though.
Click to expand...
Click to collapse
hi, so with roming option enable is working, but are you navigating on other operator or your are still on your isp? (i mean when you are navigating)???
airuzzo said:
hi, so with roming option enable is working, but are you navigating on other operator or your are still on your isp? (i mean when you are navigating)???
Click to expand...
Click to collapse
I just turned on the data roaming, but still on the same service. Now I can't really tell if that really did the trick. I got new firmware update just the day before yesterday and now the network drop is gone. If you haven't got any update yet maybe you just gotta wait. It's eventually fixed.
smnsnt said:
I tried switching on the data roaming. That seems to solve the issue so far. I haven't had to switch the data on and off for more than 24 hours now. Before this I had to do it multiple times every day. I guess it's safe to say that the problem came from the software side. Let's hope that fix it in the next update. I'm using international version, though.
Click to expand...
Click to collapse
smnsnt said:
I just turned on the data roaming, but still on the same service. Now I can't really tell if that really did the trick. I got new firmware update just the day before yesterday and now the network drop is gone. If you haven't got any update yet maybe you just gotta wait. It's eventually fixed.
Click to expand...
Click to collapse
ty so much for your reply, im waiting for update then.
can you just post a screenshot of your version-baseband and so on?
ty again
Here you go.
Sent from my SM-G925F using XDA Free mobile app
smnsnt said:
Here you go.
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
Got it...bug is gone with new ota. Thanks
I have The same problem. .
airuzzo said:
Got it...bug is gone with new ota. Thanks
Click to expand...
Click to collapse
I made the update yesterday. Still blocking on mobile datas.
This is the 2nd edge.
First was not working at all. It was replaced but I see the 2nd one has the same problem
cosry said:
I made the update yesterday. Still blocking on mobile datas.
This is the 2nd edge.
First was not working at all. It was replaced but I see the 2nd one has the same problem
Click to expand...
Click to collapse
I have the same problem with a Samsung S6, AOE3. I want to return or change the phone, but I don't know if this is a software or a hardware problem....and to have the same problem with the next phone
I've got the same issue. Only airplane mode on and off helped me. But I've to do it many times during the day. I wrote a letter to Samsung and waiting their response.
Just read about roaming "on" as one of the users mentioned here, still testing.
PS I'm from Russia (on local forum many people has this problem). Hope this is software problem.
Same problem about my s6 edge mobile data connection
Still dont know what happen . I already have note series but there's nothing like this one. this make browsing much harder coz data stuck and keep hanging bout 1-2 minutes. Please make it fix ASAP . I love my s6edge
I am from Canada i have same issue plus my phone does not even have lte/gsm/wcdma option but still when i go on the *#2263# menu and put my phone to lte/wcdma it looses connection in like 5 minutes.
but still if i am connected to the internet same issue connection stops and it starts woking after a minute or so but really really frustating specially with a price tag on this phone.
airuzzo said:
Its an software problem ( i guess of managing "swap" between h h+ and LTE. after 7 day of test i got the mobile replaced from mediaworld, and the new one have the same issue.
Im from italy with Vodafone, maybe all of us are vodafone.
can be interesting discover from where we are and our mobile company.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
Click to expand...
Click to collapse
Hello there,
I have been using Tesco Mobile with my Redmi Note 2 for a couple of months now and have had no problem. I decided to switch networks to a VPN called Life Mobile. They use EE's network in the UK. Since putting in the sim card today I have not been able to connect to the mobile network. I am wondering if anyone else on this network with this phone could help? I have called Life Mobile's helpline and all they wanted to do was run me through EE's apn settings. I had already used their app and also searched elsewhere on the web to find a few different APN settings but none of them worked.
One thing I'm wondering about if whether or not the custom ROM/firmware (MUI 7 I believe) that the phone shipped with (bought online from China by the way) is having anything to do with the internet problems. I get the feeling the customer service for Life Mobile were fobbing me off when they said that maybe my phone just isn't compatible with their network. Phone calls and texts work fine by the way.
Does anything think flashing the phone to the standard android ROM that's available would have any affect on the internet settings. I'm no mobile expert, and with the phone not being on general sale in the UK yet as far as I know, I would appreciate your help to get this internet/mobile data settings issues sorted, as I do use my phone for work.
Thanks in advance for comments and help.
I definitely know that the ROM that came with my phone from Gearbest was the worst piece of software that I have ever used in my life... ever. Check your MIUI build number and see if it's something like 5.xx.xx or 7.xx.xx. If it's something more like 77.55.66, then you have a knock-off and it may be eating your battery, performance, and experience (the original ROM Gearbest flashed on my phone had so much bloatware that the antivirus warned me about one of the programs every ten minutes, and heated up significantly on the home screen). If you have an unofficial ROM, try flashing a developer weekly or stable.
Hi all.
Well, would you believe it, I have spent a large part of the day trying to figure this out and finally I've done it. I'm not quite sure how but I've done it. I'll explain briefly to help anyone else who may be facing the same problem. It seems that changing the network preference setting within the sim settings from LTE to 3G did the trick. Life Mobile does not support 4G as far as I'm aware. That's no problem for me as I'm perfectly happy using 3G when necessary. After doing that and fiddling with the network settings, eventually reverting back to the automatic selection of the network as EE and using the APN default settings as given by the sim when it first was entered into the phone, things suddenly start to kick into life and we had INTERNET!
Thanks for your help in resolving this, and happy New Year to everyone.
same problem
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
bn09gp said:
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
Click to expand...
Click to collapse
Driving me crazy as well (on a Lenovo K3 Note). Still have the Tesco SIM in there. Was going to port the number on Monday, but might get them to take the damn thing back!
Tried all the suggestions above, but nothing working. Tried both SIM slots with and without the other SIM, but nothing. Grrrrr....
bn09gp said:
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
Click to expand...
Click to collapse
Well, they sent me a new SIM card and I had all the same problems until I switched on "data roaming" and it now works fine (it didn't do anything with the last SIM though, when I tried it in another phone, I had to have date roaming on in order to even get a regular signal- data still did not work). I have seen transient "R" occurring when the SIM was activated/deactivated so had suspected this as a problem.
Solution: Disable "Dual 4G" option in the "SIM Cards & Mobile networks" settings
Hello, good day!
tl;dr: Phone stuck to no cellular signal, until I reboot, restart mobile radio power, or turning on airplane mode for a short while when turning off again.
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I recently bought this phone as an upgrade to my old one. I transferred my sim, and all seems to be working pretty well. I lived in an area with very poor signal reception, so overnight, the phone doesn't have any signal reception other than WiFi.
The problem is that it remains that way (stuck on 'no signal') if it cannot get any signal for an extended period. The problem persists even if I went to an area with good cellular reception even in the city.
The problem seems to fix itself when I placed the phone either by activating airplane mode for a minute, turn off "mobile radio power" then back on again, or reboot my phone but it starts to get annoying over time.
I tried changing the preferred network type to the one my old phone used (LTE/CDMA auto (PRL)) to fix it, but no luck.
Does anyone know a permanent solution to this?
Default reset whit the SIM Putin and airplane oon
weedxlife said:
Default reset whit the SIM Putin and airplane oon
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Hello,
By default reset, you mean a factory reset or a SIM card reset?
Factory reset bro. But if you don't. Try yet this option of SIM reset try it
weedxlife said:
Factory reset bro. But if you don't. Try yet this option of SIM reset try it
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I tried the SIM Reset first and so far it is working perfectly but I need to monitor it first to check if the problem would persist in the long term.
Will update thread on the result.
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Update: unfortunately, the SIM reset doesn't work. However, I tried swapping the SIM card to see if it makes any difference and surprisingly it did. I put in a SIM in slot 1 from a network with a good signal reception while my previous one on slot 2.
I would like to also note that the current SIM 1 has a successful Xiaomi activation & verified to use the chat features on the Messaging app while the old one does not.
All seems to work perfectly - but need further monitoring I can call it solved. Will update the thread on the result :good:
Update 2: The workaround above doesn't work. I sent to Xiaomi this issue.
laconix00 said:
I tried the SIM Reset first and so far it is working perfectly but I need to monitor it first to check if the problem would persist in the long term.
Will update thread on the result.
================
Update: unfortunately, the SIM reset doesn't work. However, I tried swapping the SIM card to see if it makes any difference and surprisingly it did. I put in a SIM in slot 1 from a network with a good signal reception while my previous one on slot 2.
I would like to also note that the current SIM 1 has a successful Xiaomi activation & verified to use the chat features on the Messaging app while the old one does not.
All seems to work perfectly - but need further monitoring I can call it solved. Will update the thread on the result :good:
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My sim is in slot 1. still dropped calls. Seems like network disconnects and reconnects.
When call is dropped I immediately redial and sometimes no network.
Hi i have the same issue No signal, is there any tricks or tips or tools to fix this?
williamsonoma said:
My sim is in slot 1. still dropped calls. Seems like network disconnects and reconnects.
When call is dropped I immediately redial and sometimes no network.
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Unfortunately, the workaround I posted doesn't seem to work also when my current SIM 1 can't pickup signal for at least 2-3 hours.
Yes I also experienced drop calls most notably when the signal drops below 0 bars (not no signal with an "X").
I can't find a good rationale a factory reset would solve the problem since nothing on my phone (modified settings, modded, or downloaded apps) that can affect the cellular network. So, I won't be taking that road for now.
I already sent feedback on Xiaomi and advice me to send the log files *fingers crossed*
Any updates..?
My father is experiencing similar experience with calls hang and even bad call quality, while pocophone f1 on the same network works flawlessly.
Data problem
I have a problem with my RedMi Note 9 Pro, when I make a call on 4G Airtel network(at least 4 bars) the data connection drops to an average g of 1.2kbps.
I have used the same Sim in the same area in my previous phone the Honor 9 Lite but it doesn't face any problem. Whenever I get a call on that phone the 4G data speed increases.
On the RedMi note 9 pro the data gets completely disconnected and even after I cut the call the data remains disconnected for 2 minutes or so. After that I resumes back. It even gets lesser speeds that my previous phone.
Sometimes the data drops without any reason. It stays disconnected for a minute or so and then tries to connect back. It has got horrible ping.
Anyone facing the same issues?
Having the same issue here. I modified phone settings several times and try with another apps but nothing working so far
I MAY HAVE FINALLY FIGURED OUT A POSSIBLE SOLUTION!
Disable "Dual 4G" option in the settings.
No issue so far for 3 days now