Until a couple of weeks ago my Gear Fit 2 was syncing perfectly using the Samsung Health app. Now though it only records the time of rides and runs and nothing else. Doeas anyone know what is causing this? I have submitted a ticket with Strava, but have yet to get a response.
Have now managed to fix this problem with the following steps:
1. Clear cache for the Samsung Gear Fit app.
2. Clear data.
3. Force stop.
4. Re-pair Gear Fit 2 with the app again.
5. Re-enable GPS on the Gear Fit 2.
This appears to have resolved my issues and I have used it twice since i did this.
google/facebook login
In my case I am using a gear S3 with S health.
Have tried the steps above but nothing changed.
Now I changed login method from "use google account" to the regular strava login with mail and password.
Seems to work now!
Had to delete the pairing between strava and s health and pair them again by using the regular login method.
PS: If you dont have a password at strava because you used the google/facebook login:
Logout, click the "regular" login button and try the "forgot password" link with your google/facebook email adress to create one.
Edit: Seems that it works better then with the google login, means the activities are uploaded to strava. Sadly they are sometimes uploaded with great delay, often at the next morning.
Related
I am not sure I am posting in the proper place. I have a Gear Fit S2 that I use daily for workouts. I have used since August without issue. In November, the S Health app has stopped uploading to Strava. Strava says it is not them. Samsung says it is probably an update issue and I should wait a few months to see if it fixes itself. SERIOUSLY? Any help is appreciated. My Polar and Garmin upload to Strava without a problem.
I sync to Strava as well with my last run on Jan 9th successfully importing.
Strava recalcs the data and it never matches S-Health, but I've gotten used to it.
I was having the same problem recently. Thanks to a post on reddit from a year ago, found a solution.
Clear the cache on the S Health app, force stop, then reopen. Sync'd my ride (map, elevation, speed, HR) within 30 seconds from doing that.
I posted this a few weeks ago
https://forum.xda-developers.com/gear-fit/help/strava-syncing-correctly-t3714420
A quick search for Strava would have found this.
Your original post:
"Have now managed to fix this problem with the following steps:
1. Clear cache for the Samsung Gear Fit app.
2. Clear data.
3. Force stop.
4. Re-pair Gear Fit 2 with the app again.
5. Re-enable GPS on the Gear Fit 2.
This appears to have resolved my issues and I have used it twice since i did this."
This doesn't work for me. Previously, I found that uninstalling the updates in the Samsung HEALTH (not Gear) app would get it speaking to Strava again, but this resets all the app's settings which is very annoying if you use the app a lot like I do. If you're going to try this, don't forget to sync your Samsung data first.
I'm finding that my morning rides are syncing to Strava immediately, but my evening rides, after 5pm (GMT) don't sync until precisely midnight. This makes me thing Strava is restricting Samsung's access to its API somehow.
google/facebook login
In my case I am using a gear S3 with S health.
Have tried the steps above but nothing changed.
Now I changed login method from "use google account" to the regular strava login with mail and password.
Seems to work now!
Had to delete the pairing between strava and s health and pair them again by using the regular login method.
PS: If you dont have a password at strava because you used the google/facebook login:
Logout, click the "regular" login button and try the "forgot password" link with your google/facebook email adress to create one.
Edit: Seems that it works better then with the google login, means the activities are uploaded to strava. Sadly they are sometimes uploaded with great delay, often at the next morning.
How did you unpair s health and strava thanks
How did you unpair s health and strava thanks
I am using the german translation, so maybe the steps are called slightly different in the english app then my suggestions:
Open the s health app on your phone.
Go to settings -> connected services.
Strava should be marked with a green dot.
Click on strava. The pairing should be gone (the dot is grey now).
Maybe there is a security question if you are really sure to unpair...
hello, is it possible to delete the strava acount from the amazfit app? I dont want to sync it anymore
Hello. Go to Strava website, Settings -> My Apps and revoke Amazfit access.
Its not possible to remove the strava account once added in the current version of the app. Only way is to revoke access to amazfit as mentioned above.
Amazfit + Strava it is not working. Don’t trust it.
Hello, I had problem many times to sync to strava. Always shows sync OK but nothing was there.
In the past I realized the problem was that Amazfit can’t sync data made before connection with Strava. This is really useless system. Everything in the past you would never see in strava.
It seems it happened again and again. Stopped to sync. The reason should be app updates and new versions.
So forget to connection Amazfit + Strava it is not working. Don’t trust it.
What I tried:
- on the web of Strava disconnect like described above.
- Log out strava on the phone and uninstall.
- Activate the sync again in the Amazfit.
And... sync failed.
I installed the app again and log in.
Restarted the phone -reboot.
And... sync OK but no new data there.
I made new run activity a tried to sync. -
Now works
It appeared in the strava.
So forget to use connection Amafit + Strava it is not working properly. Don’t trust it.
The biggest problem of all of this is, that phone APP strava has much less functions than web version. So you have to use web version to see some details about your activity. Second that native Amazfit app is the same as strava. You can only see something not all details. That was the reason Amazfit is connected with strava to get more from watch.
Now it seems the best solution would be simply use GPX export and import to something better.
Same question for a deleted Strava account ?
I've deleted my Strava account but my Amazfit app is still linked to this deleted account.
How am I supposed to change Strava account now ?
Nashan said:
Same question for a deleted Strava account ?
I've deleted my Strava account but my Amazfit app is still linked to this deleted account.
How am I supposed to change Strava account now ?
Click to expand...
Click to collapse
You should have revoked access first... But now, you can try to logout from your Amazfit account and login again, if it doesn't help then try to clear app's data after you logout or uninstall then install it again.
Hi guys, i have problem with syncing my activities from amazfit watches app to strava. In amazft watches app a i have added my strava account, so i could sync them. Syncing ends well, but no activity appears on strava(activities are with gps coordinates, such as cycling and running). Can you hepl me solve this problem? Thanks
Amazfit Watch app version 2.5.0.1
Strava version 52.0.0
Watches ROM version 2.0.24.0
Logout from Amazfit app, go to Strava website, Settings -> My Apps, revoke access to Amazfit. Then login back to Amazfit, your watch should be paired automatically, then add your Strava account again. If it doesn't work, then you may need to do this again but unpair the watch first (it will erase all data on watch) and answer NO when it asks if you want to restore old data to watch. Note that only new activities will be sent to Strava, old ones only manually.
https://forum.xda-developers.com/smartwatch/amazfit/ultimate-guide-amazfit-pace-stratos-t3791766
i try for few times then able to sync.....
lfom said:
Logout from Amazfit app, go to Strava website, Settings -> My Apps, revoke access to Amazfit. Then login back to Amazfit, your watch should be paired automatically, then add your Strava account again.
Click to expand...
Click to collapse
Thanks a lot. its working now. as simple as it is, i couldnt figure out by my own. Thanks :good:
I tryed do theses steps, but still doesnt working... what can i do?
Geo_stratos said:
I tryed do theses steps, but still doesnt working... what can i do?
Click to expand...
Click to collapse
If you have revoked Amazfit access to Strava as explained and then activated it again, probably it's a problem with Huami servers and it should be fixed in one day or two (sync is done via the cloud, not the phone as most people think). Be aware that old activities, saved before you activated sync, won't be sent to Strava, you must do it manually by exporting them as GPX on watch, copying them to computer and finally importing to Strava website.
How to send send data in GPX format from watch to phone? And where to find it on the phone?
Zallean said:
Thanks a lot. its working now. as simple as it is, i couldnt figure out by my own. Thanks :good:
Click to expand...
Click to collapse
how do you get it working ?
Did you find it?
Hello, I switched phones now and I have been trying for the past few days to connect my Amazfit Pace with the Amazfit Application.
Every time I try to sign in via Google, There is a pop-up window titled "Couldn't sign in".
Please help me and thank you in advance,
Amit Pinto
I am having the same problem with my MI login after flashing a new ROM on my phone and trying to log unto the Amazfit Watch app. I have even created a new login to no avail. It always comes up with an error code (C020004 or C020001).
I just bought an Amazfit Verge today and I also cant login to setup the watch. Is there even a way to setup the watch without the app ?
Tried login from different devices with different Android versions, different accounts, different login methods like Google, manually, Mi Account, always the same.
The same happens on the mi fit app, just can't create or sign in.
Anyone knows what's happening?
EDIT: Also tried over home WiFi and 4g data with and without VPN, same results.
Same problem here. I tried everything but cannot register in mi fit app.
The smartwatch is useless this way.
Same for me, today I have flashed the Lineage OS 15.1 for my smartphone (Asus ZE550KL) and I can't login into Amazfit Watch app, I can't even create a new account, no matter the chosen method (email and pass, FB, Google...).
I suppose that Xiaomi checks the Android version and if the smartphone is unlocked, same as mobile banking apps do.
Kumidan said:
Same for me, today I have flashed the Lineage OS 15.1 for my smartphone (Asus ZE550KL) and I can't login into Amazfit Watch app, I can't even create a new account, no matter the chosen method (email and pass, FB, Google...).
I suppose that Xiaomi checks the Android version and if the smartphone is unlocked, same as mobile banking apps do.
Click to expand...
Click to collapse
Well I tried on a stock one plus 7 pro, also on a stock old 4.4 and also asked a friend to try it. Same results, I don't think that should be the problem.. I'm gonna try on iOS and report my findings
EDIT: someone on Reddit contacted costumer support and they said it's a server problem wich should be fixed today or tomorrow.
French user
I have the same problem and cannot use my new Amazfit Stratos 2!
Hope it will not be too long!
Same problem for me. Motorola Moto G3 with android, same errors. My amazfit now is bricked by inability to log in through app. Hope for some solution.
Tried it 5 minutes ago and now it works.
If still not working for someone, maybe you can cet help from my situation:
This morning I found out that no videos playing on my phone (from youtube to pornhub ), then I removed youtube app from my phone, cleared cache, restarted phone, reinstalled YT app and videos issue was solved. Right after that I tried to log-in into Amazfit app and voila - vorked like a charm. I don't know if this is due to YT reset or due to Amazfit got back the servers. Hope this helps someone.
Problem is fixed already. Amazfit knew about it yesterday and fixed.
I saw the problem today. I can't authenticate or reset the password (says the user doesn't exist) or create a new user ( "could not connect to network").
I couldn't sync watch data today
Tried resetting iPhone and reboot watch to no avail
In the end deleted and reinstalled app and now cannot sign in
I wonder if the Huami authentication server is down?
Sent from my iPhone using Tapatalk
Got the same problem here. Can't sign in....
Same. Probably an issue with the authentication servers as tried logging in with all options on both Amazfit & MI Fit apps with no luck.
Watch was not syncing. Uninstalled the app and not being able to sign in again. The new update is very bad the old software was more precise and more data eg Heart Rate and Floors Climed is not there in new app. Heart Rate shows only if continuous heart rate is ok
Glad I'm not alone ....
Seems to be ok now
Can sign in and sync
Sent from my Mi A2 using Tapatalk
I can't sign up since yesterday. I can't try my new verge lite. How can I contact to amazfit? I think it's inadmissible
Same Issue. Couldn't sync my Stratos 2 and reinstalled Amazfit App. Now I can't sign in, can't send feedback and can't register a new account.
For a long time now, after upgrading to the Zepp app, I have a problem syncing my Stratos 2 watch. The app is endlessly syncing without ever completing synchronization. This might take half an hour, so I close the app. Sometimes, I try to close the app and relaunch it, but with no success. Once in a while, the synchronization is successful. This may happen once in a week. that is 1 out of 10-15 tries.
Has anyone else a similar experience with the new Zepp app?
Also, what I have noticed is that, after a sync, my settings regarding on the various sports have changed to the default values, so I have to do the settings all over again. That's very frustrating.
Sync on your Stratos 2, it's more reliable
Yeah, Zepp syncs hit-or-miss style here.
What I do is turn bluetooth and GPS on on my phone, start Zepp, then use the Sync option on my Stratos 2 - using wifi it syncs 100% of the time; it's pretty slow, but under like 90 seconds everything's uploaded to the Zepp server (so to my Strava account too).
5tormChild said:
Yeah, Zepp syncs hit-or-miss style here.
What I do is turn bluetooth and GPS on on my phone, start Zepp, then use the Sync option on my Stratos 2 - using wifi it syncs 100% of the time; it's pretty slow, but under like 90 seconds everything's uploaded to the Zepp server (so to my Strava account too).
Click to expand...
Click to collapse
Thank you for your advice. Yes, it's working all the time and it's much quicker than the Zepp sync.
Meanwhile, I had sent a question to Amazfit Support and I got the following reply, if that is any worthwhile:
>Thank you for contacting Amazfit/Zepp.
>
>Regarding the syncing issue, could you please reboot your watch and phone to have a try?
>
>If it doesn't work, please attempt the following steps:
>* Swipe down from the watch home screen and you can see a nut icon Settings
>* Tap Settings to open.
>* Swipe UP until you find Data Sync
>* Tap Data Sync and choose Manual Sync to upload the watch data
>* Reinstall the latest Zepp app
>* Reboot your phone and your watch
>* Clear Bluetooth cache and data
>* Turn off and on the Bluetooth on your phone
>* Log out of the app and re-login to connect/sync the data
>
>If the issue persists, please submit feedback from your watch（Swipe down from the watch screen-- Settings--Feedback) >and Zepp app (APP--Profile--Feedback) and send here your User ID (APP--Profile--User ID). We will check the log to locate >the issue. Thank you!