For a long time now, after upgrading to the Zepp app, I have a problem syncing my Stratos 2 watch. The app is endlessly syncing without ever completing synchronization. This might take half an hour, so I close the app. Sometimes, I try to close the app and relaunch it, but with no success. Once in a while, the synchronization is successful. This may happen once in a week. that is 1 out of 10-15 tries.
Has anyone else a similar experience with the new Zepp app?
Also, what I have noticed is that, after a sync, my settings regarding on the various sports have changed to the default values, so I have to do the settings all over again. That's very frustrating.
Sync on your Stratos 2, it's more reliable
Yeah, Zepp syncs hit-or-miss style here.
What I do is turn bluetooth and GPS on on my phone, start Zepp, then use the Sync option on my Stratos 2 - using wifi it syncs 100% of the time; it's pretty slow, but under like 90 seconds everything's uploaded to the Zepp server (so to my Strava account too).
5tormChild said:
Yeah, Zepp syncs hit-or-miss style here.
What I do is turn bluetooth and GPS on on my phone, start Zepp, then use the Sync option on my Stratos 2 - using wifi it syncs 100% of the time; it's pretty slow, but under like 90 seconds everything's uploaded to the Zepp server (so to my Strava account too).
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Thank you for your advice. Yes, it's working all the time and it's much quicker than the Zepp sync.
Meanwhile, I had sent a question to Amazfit Support and I got the following reply, if that is any worthwhile:
>Thank you for contacting Amazfit/Zepp.
>
>Regarding the syncing issue, could you please reboot your watch and phone to have a try?
>
>If it doesn't work, please attempt the following steps:
>* Swipe down from the watch home screen and you can see a nut icon Settings
>* Tap Settings to open.
>* Swipe UP until you find Data Sync
>* Tap Data Sync and choose Manual Sync to upload the watch data
>* Reinstall the latest Zepp app
>* Reboot your phone and your watch
>* Clear Bluetooth cache and data
>* Turn off and on the Bluetooth on your phone
>* Log out of the app and re-login to connect/sync the data
>
>If the issue persists, please submit feedback from your watch（Swipe down from the watch screen-- Settings--Feedback) >and Zepp app (APP--Profile--Feedback) and send here your User ID (APP--Profile--User ID). We will check the log to locate >the issue. Thank you!
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I am not sure I am posting in the proper place. I have a Gear Fit S2 that I use daily for workouts. I have used since August without issue. In November, the S Health app has stopped uploading to Strava. Strava says it is not them. Samsung says it is probably an update issue and I should wait a few months to see if it fixes itself. SERIOUSLY? Any help is appreciated. My Polar and Garmin upload to Strava without a problem.
I sync to Strava as well with my last run on Jan 9th successfully importing.
Strava recalcs the data and it never matches S-Health, but I've gotten used to it.
I was having the same problem recently. Thanks to a post on reddit from a year ago, found a solution.
Clear the cache on the S Health app, force stop, then reopen. Sync'd my ride (map, elevation, speed, HR) within 30 seconds from doing that.
I posted this a few weeks ago
https://forum.xda-developers.com/gear-fit/help/strava-syncing-correctly-t3714420
A quick search for Strava would have found this.
Your original post:
"Have now managed to fix this problem with the following steps:
1. Clear cache for the Samsung Gear Fit app.
2. Clear data.
3. Force stop.
4. Re-pair Gear Fit 2 with the app again.
5. Re-enable GPS on the Gear Fit 2.
This appears to have resolved my issues and I have used it twice since i did this."
This doesn't work for me. Previously, I found that uninstalling the updates in the Samsung HEALTH (not Gear) app would get it speaking to Strava again, but this resets all the app's settings which is very annoying if you use the app a lot like I do. If you're going to try this, don't forget to sync your Samsung data first.
I'm finding that my morning rides are syncing to Strava immediately, but my evening rides, after 5pm (GMT) don't sync until precisely midnight. This makes me thing Strava is restricting Samsung's access to its API somehow.
google/facebook login
In my case I am using a gear S3 with S health.
Have tried the steps above but nothing changed.
Now I changed login method from "use google account" to the regular strava login with mail and password.
Seems to work now!
Had to delete the pairing between strava and s health and pair them again by using the regular login method.
PS: If you dont have a password at strava because you used the google/facebook login:
Logout, click the "regular" login button and try the "forgot password" link with your google/facebook email adress to create one.
Edit: Seems that it works better then with the google login, means the activities are uploaded to strava. Sadly they are sometimes uploaded with great delay, often at the next morning.
How did you unpair s health and strava thanks
How did you unpair s health and strava thanks
I am using the german translation, so maybe the steps are called slightly different in the english app then my suggestions:
Open the s health app on your phone.
Go to settings -> connected services.
Strava should be marked with a green dot.
Click on strava. The pairing should be gone (the dot is grey now).
Maybe there is a security question if you are really sure to unpair...
Whatever I try, the workout data which flow correctly from the watch to the App (tried both on IOS and Android) doesn't go to my Strava account (which is of course correctly configured in the App settings).
I have to export gpx data, copy the file to my PC and manually upload through the Strava Web page in order to have it also there.
This is really annoying.
Do you have any suggestions?
Thanks
Federico
1. Only outdoor activities which have GPS data will be synced to Strava;
2. If it's not working, go to Strava website, Settings -> My Apps and revoke Amazfit access then add it again on Amazfir app;
3. If it still doesn't work, you may have a problem with your data: unpair watch, pair again and repeat step 2 above. If still fails, do the same but DO NOT restore data to watch when pairing again. Only activity saved after Strava sync is enabled will be sent to Strava.
More info here:
https://forum.xda-developers.com/smartwatch/amazfit/ultimate-guide-amazfit-pace-stratos-t3791766
Hi guys, i have problem with syncing my activities from amazfit watches app to strava. In amazft watches app a i have added my strava account, so i could sync them. Syncing ends well, but no activity appears on strava(activities are with gps coordinates, such as cycling and running). Can you hepl me solve this problem? Thanks
Amazfit Watch app version 2.5.0.1
Strava version 52.0.0
Watches ROM version 2.0.24.0
Logout from Amazfit app, go to Strava website, Settings -> My Apps, revoke access to Amazfit. Then login back to Amazfit, your watch should be paired automatically, then add your Strava account again. If it doesn't work, then you may need to do this again but unpair the watch first (it will erase all data on watch) and answer NO when it asks if you want to restore old data to watch. Note that only new activities will be sent to Strava, old ones only manually.
https://forum.xda-developers.com/smartwatch/amazfit/ultimate-guide-amazfit-pace-stratos-t3791766
i try for few times then able to sync.....
lfom said:
Logout from Amazfit app, go to Strava website, Settings -> My Apps, revoke access to Amazfit. Then login back to Amazfit, your watch should be paired automatically, then add your Strava account again.
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Thanks a lot. its working now. as simple as it is, i couldnt figure out by my own. Thanks :good:
I tryed do theses steps, but still doesnt working... what can i do?
Geo_stratos said:
I tryed do theses steps, but still doesnt working... what can i do?
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If you have revoked Amazfit access to Strava as explained and then activated it again, probably it's a problem with Huami servers and it should be fixed in one day or two (sync is done via the cloud, not the phone as most people think). Be aware that old activities, saved before you activated sync, won't be sent to Strava, you must do it manually by exporting them as GPX on watch, copying them to computer and finally importing to Strava website.
How to send send data in GPX format from watch to phone? And where to find it on the phone?
Zallean said:
Thanks a lot. its working now. as simple as it is, i couldnt figure out by my own. Thanks :good:
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how do you get it working ?
Did you find it?
I just started using the Amazfit Stratos about a month ago. and syncing was easy and automatic. I ran on Monday and for some reason the run did not show up in the Amazfit app. All other data, steps, battery power, etc is updated, but this one run is missing. I have not run since due to my schedule, but curious if anyone has a solution?
Go to watch Settings -> Upload, wait for a while and force a sync in Amazfit and see if you can see the activity.
If not, you have two options:
1. Try to export the activity on watch to GPX and upload it manually to a third party service like Strava;
2. If it doesn't work for some reason, use AmazeBackup to extract the activity as TCX or GPX (search forum for more info).
Hi all,
what i want is sincronize my sports data, stored on my watch, to de amazfit app automatically.
i try with a tasker profile to run every X hours that launch on my smartphone the amazfit app, but the sincronize of the spaorts data dont work unless that the phone was unlocked and the app at spotlight.
Is there any way to force the app to update data running on background? Someone comes up with some way to do it?
Thanks a lot
yes.
if you have amazfit pace, go in
Settings> General > auto Sync> on
if you do that, your amazfit pace will send a data to your smartphone automatically
vinymaster said:
yes.
if you have amazfit pace, go in
Settings> General > auto Sync> on
if you do that, your amazfit pace will send a data to your smartphone automatically
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I just have the autosync on, but the problem is not that the watch not syncronize, the problem is that the sincro not works unless the app ont work unless that the phone was unlocked and the app at spotlight... and i want to sincro with the app running background.
Thanks anyway
Probably it is not a good idea: it needs WiFi (it will send data directly to the cloud) and use a lot of battery... Simply open the app from time to time, if it doesn't sync automatically, pull down from top to force a sync.