I keep getting the "Charging blocked due to moisture" popup out of nowhere. This phone has not seen any water other than a little rain.
Already tried clearing the cache of the LG System Server app.
Tried clearing out any debris from the charging port.
The phone charges fine when powered off. Just not when on.
When I plug it in while off it sometimes launches itself to the LG Firmware Update Screen.
I can't use the LG Mobile Support tool as the phone won't connect to my PC.
I have tried every possible trick from this thread here, even this here https://forum.xda-developers.com/lg...rt-warning-t3617975/post74392539#post74392539.
Nothing is working
Try putting the phone in a bucket of rice over night. Then see what happens. If it works, then Id blame the rain, otherwise if it still isnt working, then you have a hardware defect.
TC_Racutt said:
I keep getting the "Charging blocked due to moisture" popup out of nowhere. This phone has not seen any water other than a little rain.
Already tried clearing the cache of the LG System Server app.
Tried clearing out any debris from the charging port.
The phone charges fine when powered off. Just not when on.
When I plug it in while off it sometimes launches itself to the LG Firmware Update Screen.
I can't use the LG Mobile Support tool as the phone won't connect to my PC.
I have tried every possible trick from this thread here, even this here https://forum.xda-developers.com/lg...rt-warning-t3617975/post74392539#post74392539.
Nothing is working
Click to expand...
Click to collapse
What about wireless charging?
TC_Racutt said:
I keep getting the "Charging blocked due to moisture" popup out of nowhere. This phone has not seen any water other than a little rain.
Already tried clearing the cache of the LG System Server app.
Tried clearing out any debris from the charging port.
The phone charges fine when powered off. Just not when on.
When I plug it in while off it sometimes launches itself to the LG Firmware Update Screen.
I can't use the LG Mobile Support tool as the phone won't connect to my PC.
I have tried every possible trick from this thread here, even this here https://forum.xda-developers.com/lg...rt-warning-t3617975/post74392539#post74392539.
Nothing is working
Click to expand...
Click to collapse
How many different cables have you tried?
Sent from my LG-H932 using Tapatalk
My Samsung S8 does this from time to time.
The trick is to get it properly wet (like running it under a tap); then dry it out again properly using rice etc.
Tried all of the above. Still comes and goes as it pleases. LG wants me to send my phone away for 2 weeks to get it fixed, and that's just not realistic right now.
TC_Racutt said:
Tried all of the above. Still comes and goes as it pleases. LG wants me to send my phone away for 2 weeks to get it fixed, and that's just not realistic right now.
Click to expand...
Click to collapse
There's a setting in the hidden menu to turn that setting off. I saw it last night.
Sent from my carrier unlocked LG V30 US998
ChazzMatt said:
There's a setting in the hidden menu to turn that setting off. I saw it last night.
Sent from my carrier unlocked LG V30 US998
Click to expand...
Click to collapse
Can you tell us how to access the hidden menu and what did you turn off? I have LG G6 but the exact same issue.
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Let me know if it helps!
EDIT: one detail was missing, open LG default dialer ( with google's, and probably others, it doesn't work ) and type the code above to access the hidden menu.
Now that I pay attention to it I notice your signature tells your wrote it from an H932 that means the code for you changes to *#546368#*932#
Krallis93 said:
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Let me know if it helps!
EDIT: one detail was missing, open LG default dialer ( with google's, and probably others, it doesn't work ) and type the code above to access the hidden menu.
Now that I pay attention to it I notice your signature tells your wrote it from an H932 that means the code for you changes to *#546368#*932#
Click to expand...
Click to collapse
I get "Connection problem or invalid MMI code" when trying to do this.
Edit* 932 worked I'm dumb.
Krallis93 said:
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Let me know if it helps!
EDIT: one detail was missing, open LG default dialer ( with google's, and probably others, it doesn't work ) and type the code above to access the hidden menu.
Now that I pay attention to it I notice your signature tells your wrote it from an H932 that means the code for you changes to *#546368#*932#
Click to expand...
Click to collapse
Thank you for that info. Unfortunately, my phone G6 - H872 does not have that option in the SVC Menu. I wonder if there is another menu that this option can be accessed from. If it does, it would be a life saver.
(was already answered. Sorry for the duplication)
The V30 service menu has a setting to enable/disable moisture detection. My stock AT&T H931 had this set to Disable. In the service menu, you can change the setting. Perhaps the moisture sensor is defect and produces a false alarm?
There are other posts about the service menu, but here is the short version. Use the native dialer and type in *#546368#*931# <<substitute 931 with your phone version. Up comes the menu with 4 categories. Under SVC Menu further down find the Moisture Detect Setting. Perhaps disabling will help solve the problem.
Cheers,
atmfrank said:
(was already answered. Sorry for the duplication)
There are other posts about the service menu, but here is the short version. Use the native dialer and type in *#546368#*931# <<substitute 931 with your phone version. Up comes the menu with 4 categories. Under SVC Menu further down find the Moisture Detect Setting. Perhaps disabling will help solve the problem.
Cheers,
Click to expand...
Click to collapse
Can't get this to work for Verizon 996.
bilbo60 said:
Can't get this to work for Verizon 996.
Click to expand...
Click to collapse
You can't get into the hidden menu? Then you need a different menu code.
Sent from my carrier unlocked LG V30 US998
atmfrank said:
(was already answered. Sorry for the duplication)
The V30 service menu has a setting to enable/disable moisture detection. My stock AT&T H931 had this set to Disable. In the service menu, you can change the setting. Perhaps the moisture sensor is defect and produces a false alarm?
There are other posts about the service menu, but here is the short version. Use the native dialer and type in *#546368#*931# <<substitute 931 with your phone version. Up comes the menu with 4 categories. Under SVC Menu further down find the Moisture Detect Setting. Perhaps disabling will help solve the problem.
Cheers,
Click to expand...
Click to collapse
I tried this but instead of disabling I enabled and that fixed it.
I tried this on my LG G6 - *#546368#*873# . it brought up my svc menu option. But i do not have the option for moisture detect....
What do i do.
I am on vacation my phone refuses to charge. I am now at 6% battery.
Please someone help me.
Found Charging hack!! When moisture block wont go away
JayonVacation said:
I tried this on my LG G6 - *#546368#*873# . it brought up my svc menu option. But i do not have the option for moisture detect...
My found died completely, while on vacation. And my phone still refused to charge wen plugged in. Either showed me 0% plug in OR moisture block unplug.
I found a way to beat it.
I dont know if it will work for all phones. But for my LG G6 it works.
Plug the phone in >>>>> Press and hold >>>>Volume up + Down + Power Button all the the same time >>>>> HOLD Until >>>> IMEI displays.
It wont show that the phone is charging!! BUT IT IS.
I did this last night. Turned the phone on trying to get out of that mode. And i had 1%.
Repeated steps. And left the phone to charge for about 4 hrs. >>> unplugged >>>> turned on >>>> 100%
Hope thos helps someone else.
Click to expand...
Click to collapse
After day of skiing while in a water proof holder I got the message. T Mobil told me to put it on a laptop to help warm out but i switched to a fast charger and it charged. Then after switch to standard charger it also worked.
My phone will not go to the hidden service menu by typing the string above into the native dialer. Any suggestions?
JaneyK said:
My phone will not go to the hidden service menu by typing the string above into the native dialer. Any suggestions?
Click to expand...
Click to collapse
Which carrier model do you have?
Sent via open market LG US998 V30/V30+
Related
I tried to set the screen timeout to whatever interval is there, 15sec and up, none of my trials worked to get my screen to turn off and lock which is killing my battery at no time
only when i press the lock buttondoes it turn off.. but when i have the mobile in my pocket it usually press some button accidentally and that will keep the screen on :s
i searched the net to see if anybody else have had this problem but found nothing, and not even the applications on the market made this screen timeout work!! So i wonder if anyone have any idea about how such a problem could be fixed or what caused it?
amlood said:
I tried to set the screen timeout to whatever interval is there, 15sec and up, none of my trials worked to get my screen to turn off and lock which is killing my battery at no time
only when i press the lock buttondoes it turn off.. but when i have the mobile in my pocket it usually press some button accidentally and that will keep the screen on :s
i searched the net to see if anybody else have had this problem but found nothing, and not even the applications on the market made this screen timeout work!! So i wonder if anyone have any idea about how such a problem could be fixed or what caused it?
Click to expand...
Click to collapse
its a malfuntion, no fix, need RMA, need a new mainboard
you can check if the usb as massstorage works, problably not !!!!!
j
amlood said:
I tried to set the screen timeout to whatever interval is there, 15sec and up, none of my trials worked to get my screen to turn off and lock which is killing my battery at no time
only when i press the lock buttondoes it turn off.. but when i have the mobile in my pocket it usually press some button accidentally and that will keep the screen on :s
i searched the net to see if anybody else have had this problem but found nothing, and not even the applications on the market made this screen timeout work!! So i wonder if anyone have any idea about how such a problem could be fixed or what caused it?
Click to expand...
Click to collapse
when this happens to me, i just reboot my phone and screen timeout returns to work
you should replace your phone by claiming warranty for malfunction
It happns to me only when i use iphone lock or finger scanner and keep off the auto lock after booting.
just check it out or use simply lockscreen or goto.
pafaf said:
its a malfuntion, no fix, need RMA, need a new mainboard
you can check if the usb as massstorage works, problably not !!!!!
j
Click to expand...
Click to collapse
you were right, it is a maulfunction the usb massstorage does not work !!
and i got it back from maintainence only last week :\
thanx much
goooosh.. I just got my phone back from maintenance today and I have the same problems.. :S Gonna have to take a trip back tomorrow.. :S
i also got my o1 back today and i also experience the same problem. screen timeout doesnt seem to work and when i charged the phone it boot up and charge with a screen on. my board was replaced and it stayed at the shop for a week and now i have a screen timeout problem. It seems that their replacement board have all this problem. does anyone here have this problem too after their board have been change??
akitos said:
i also got my o1 back today and i also experience the same problem. screen timeout doesnt seem to work and when i charged the phone it boot up and charge with a screen on. my board was replaced and it stayed at the shop for a week and now i have a screen timeout problem. It seems that their replacement board have all this problem. does anyone here have this problem too after their board have been change??
Click to expand...
Click to collapse
OK, a quick test for you. Please follow these steps:
- go to Menu - Settings - Applications - Development
- check if "Stay awake" is enabled.
If it is, then that's why your phone behaves like that, because you requested it. Uncheck that option - problem solved and you should facepalm yourself for sending the phone in service over this trivial issue.
If not, then you indeed have a problem and you should demand some explanations at the service center.
masteryx said:
OK, a quick test for you. Please follow these steps:
- go to Menu - Settings - Applications - Development
- check if "Stay awake" is enabled.
If it is, then that's why your phone behaves like that, because you requested it. Uncheck that option - problem solved and you should facepalm yourself for sending the phone in service over this trivial issue.
If not, then you indeed have a problem and you should demand some explanations at the service center.
Click to expand...
Click to collapse
actually it is already disabled by default and it is the cause of the problem. Maybe the board they replace is defective. I noticed that most of the people having the same problem as mine are those people who have new board. Ill bring this back tomorow. it sucks! i have to wait for another week!
mass storage doesnt work for me too. have to bring this back again tomorow.
same issue to me...
it just got back from service center with a brand new logic card.. and now it does not work screen time out neither usb functionalities =_=
done many test (different computers and s.o., several reboots... nothing worked)
MAXT3R88 said:
same issue to me...
it just got back from service center with a brand new logic card.. and now it does not work screen time out neither usb functionalities =_=
done many test (different computers and s.o., several reboots... nothing worked)
Click to expand...
Click to collapse
i suggest u return it back immediately. I already return mine a while ago. it seems most of their replacement boards are defective. So its best to be very cautious in modding the phone if u wish not to have a defective board and save ur self the hassle of going back in forth at their center.
There is meant to be a remedy.
The replacement boards require a hard factory reset(see user manual for process) followed by a power down and battery removal then power up, once in users unit.
I am yet to test this out and will give an update next week.
Hi guys. I'm totally new to the android/smart phone world btw. Anyways, I recently got my Samsung Galaxy S2... first thing I noticed, my touch screen wasn't working. I popped the battery in and out and then it started working as it should.
My phone was working fine this morning, then all of a sudden out of no where, the touch screen stopped working again. I've tried turning on/off the phone multiple times. I've taken out the battery and even my SIM card nothing... i'm worried.
Has this happened to anyone else? Is there a fix? Do i have to go through Samsung? I hope not. Incase anyone asks, I did not root my phone.
Any help/feedback would be appreciated.
When the touchscreen stops working... were you charging the phone at that time?
The first time i turned on my phone, was actually by accident and it was charging.
However, just earlier now, it was not. it was just sitting on my computer desk. The home button, lock button and touch capacitive buttons work.... but i can't get past the lock screen
you could try a factory reset to see if its software related, but it sounds like hardware. I would definitely Return the phone .
I guess I can't do a factory reset, since I can't get into any of the menus... man this sucks. I spent $900 *gulp*
To do a factory reset,
1. Turn the POWER OFF, pull the battery out and put it back again.
2. Simultaneously press and hold the Volume Up, Home and Power button
3. If the Samsung Symbol appears, release the Power button
4. A Boot Menu will then show, Use the volume up/down to choose wipe data/factory reset.
touch screen not needed this way.
oo that's interesting... I tried it. and it didn't get to a boot menu. maybe I was doing it wrong. I tried a few different ways, but no success. It turns out I have warranty with the store. They're going to replace it for me Thanks for the feedback guys. Awesome forums.
Something similar happened to me yesterday. When I had the in-box USB cable attached to a BoxWave VersaCharger (combined AC/DC charger), and the VersaCharger was plugged into 120V AC, the touchscreen would stop working. As soon as I unplugged the USB cable from the SGS2, or plugged the VersaCharger into a 12V DC lighter socket, the touchscreen would work fine.
I've got the same problem as the OP... I had my phone charging overnight and this morning when I first went to use the phone I could not unlock the screen. I could wake the screen via the home button, and see I had a missed call etc but it just wasn't responding to touch. BTW I can't remember if when I first tried to unlock the phone if it was charging or not but really this shouldn't matter.... oh and btw, I'm not rooted or anything either! Naturally I rebooted the phone but still the same problem....so I tried a battery pull and still the same problem. Just now I did a factory reset but the touch screen still isn't working! I guess this is a hardware problem so I'm going to get it fixed under warranty by Samsung! Gutted that I will likely be without my phone for a week or 2!
EDIT, UPDATE...
Well, I was just on my way to the repair shop Samsung warranty had told me to take it too, and I took my sim card out to put in my old Hero (the only thing I hadn't tried!) and I couldn't believe it but the touch screen started working fine again! Weird, but that is now my advice if anyone else has a problem with their touch screen not working - oh and I took the sim out whilst the phone was still turned on. Crisis averted!
UPDATE 2
Sadly this has happened about 4 times to me now and I'm just waiting for the inevitable next time. Each time doing a factory reset then taking the sim card out seems to bring the screen back to life (though last time not immediately) but I shouldn't have to put up with this. Problem is, I don't want to send off a seemingly perfectly working phone to get repaired as I fear they will struggle to notice the problem, never mind fix it! I'm hoping a new firmware comes out soon, in the hope that it may resolve my issues...
Me as well ...
I have had this happen to me twice now (Touchscreen not responding).
The first time I had just installed a game and thought it must have been related to that. Pulled the battery and no joy, left it for a while and it came back to life...
Second time I was surfing the web and it stopped responding, pulled the battery and left it for maybe a minute but no joy .... pulled the battery again and left it for probably 20min and it came back to life. When it came back up I noticed the livewallpaper had been turned off and my widgets were gone from the homescreen.
What I did notice when it wasn't working was it had "safe mode" displayed at the bottom left of the screen
Have the Same Problem
Have the same problem i Mine and was super exicedat first it worked fine and after charging the touchscreen stopped working i pulled the battery out and put it back in but no luckso im gonna return mine to the shop hope they replace it
Moral:AT FIRST SUPER EXICTED BUT NOW SUPER ANGRY
Same issue - Is there ANY way to save my data before I send it in for repair/replace?
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
blaubeer said:
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
Click to expand...
Click to collapse
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Nitrile said:
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Click to expand...
Click to collapse
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
blaubeer said:
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
Click to expand...
Click to collapse
get a USB jig off ebay or amazon to reset the flash counter. should not cost more than 5 or 6 euros, shipped.
anyways you need to flash CF-root through ODIN if you are coming from stock. instructions are all in chainfire's cf-root thread.
Nandroid Restore
So I successfully rooted, used CWM to do a Nandroid backup, mounted the sd_card and saved the contents (including the nandroid backup) to my PC, reflashed the stock rom & kernel, usb-jigged it to get the counter back to zero/original and sent the phone in for repair. My efforts paid off as they repaired it without question under warranty. I just received the phone back and today set about restoring my backup:
Copied the sd_card contents I'd saved to my HDD back onto the phone
Re-roooted it with Cf-mod.
Used CWM to restore the backup I took before sending it in
It restored boot/system/data/cache successfully
selected reboot now in CWM
The result is that it is still missing all my apps. It only seems to have the "data" like my camera shots and SMS messages, system settings like whether bluetooth is on or off, the volume level, Wifi networks etc. So something was restored. But there is no Google Account configured, the lock screen picture is the default not the one I had beforehand, and as I said, all the apps - the main reason I did this whole thing as my personal data is all backed up to the cloud on a regular basis anyway - have not been restored. Am I confused? I thought a nandroid backup took a complete snapshot of everything, apps included.
Finding out the list of Apps I had in order to reinstall them is not an issue - I have a list of everything I had installed saved on AppBrain. But if I reinstall the apps, all the settings (or progress in the games) within those freshly installed apps will be back to square one, not where I left them, right? Or should I reinstall the apps and then restore the data partition over the top again?
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
achillies400 said:
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
Click to expand...
Click to collapse
Nope, no screen protector or any kind of case for that matter. Anyway, that isn't my issue anymore. The touch-sensitive unit was defective, the phone was repaired under warranty. My issue now is getting my apps & settings back. I have meanwhile read elsewhere that Nandroid doesn't back up the apps - pretty deceptive "backs up everything!" "it is like time travel" etc comments around here then.
Anyway, I reinstalled all the apps I had previously, and thought by reapplying the data partition from the nandroid backup it might then bring back the settings for the reinstalled apps. Instead all it did was remove all those apps again - now I am really confused. How come the restore DOESN'T bring back the apps I used to have, but DOES remove the ones I subsequently install. Does Nandroid touch the apps or doesn't it?
Touch screen not working
So i am having a very peculiar problem related to the GT-I9100 Touch Screen.
I bought the phone from Saudi Arabia and I live in Bangladesh at the moment. So for now I don't have warranty.
I bought it on 4th of this month. It had 2.3.3. So I updated it to 2.3.5. I did not use the phone much before that so I don't know if this problem was there before.
So here is the problem.
First time I noticed it when i pulled the phone from my pocket and could not unlock the pattern. First I thought I forgot the pattern. After sometime I noticed that i could not touch the buttons. I was dragging my finger over the points but there was no connecting line. I restarted the set. But it still did not work. After sometime I took the battery out. And after that it started normally and unlocked. And the touchscreen is totally fine.
I tested it using *#0*#. And every single point in the screen registers touch.
After that this happened couple of times. First couple of days I thought it was a pattern unlock problem. But i tried PIN and Password even using no unlock. It happened in every case.
So after couple of days it totally stopped happening.
But from yesterday it is happening again. And today it happened 3 times.
So today as I had no unlock protocol i tried tapping Home twice. As this brings on the voice command menu. And for the first time i was in the phone without touching the screen.And first i noticed the Menu and Back Soft keys works.And the touchscreen still does not work. And i noticed some thing weird. Always some thing in the screen is Selected. In Menu the + Icon is selected. In first screen the Map icon is selected. Also in Recent Apps the first App is selected. So after a lot of reboots it is back to normal again. Now i see something interesting. In the Battery Usage Graph i can see some really sharp drops. 3 times. Looks like when this happens phones charge takes a nose dive.
So here is the Gist.
Info related the Problem:
1. Usually happens when the phone is my pant pocket for sometime. It does not happen if it is sitting on the table.
2. Touchscreen gets totally disabled.
3. I have no idea why this happens.The exact reason behind it.
4. Battery Charge takes a nose dive when this happens. See the attached images.
5. I still don't know how to bring it back. Sometimes a simple reboot works. Sometimes I have to pull the battery. And sometimes it works on its own.
6. Every other function of the phone works. Like music playback using my UE 200vi music keys using PowerAMP, Siri(Android version), Call can be received using headset.
Battery nose Dive:
dl.dropbox.com/u/30943431/SC20111115-203017.png
dl.dropbox.com/u/30943431/SC20111116-202913.png
Also the selection
dl.dropbox.com/u/30943431/SC20111116-202146.png
So this is the thing. My biggest problem right now is, I don't know why it happens and I don't know how to bring it back from this situation. If I knew I could make sure I don't get it again or I would just fix it every-time. As when this happens I cant make calls or anything which requires the touchscreen.
So guys help me if you can by giving ideas. As i will not go back to KSA in 6 months. So buying a $550 phone unlocked was a total waste. As i cant use it here.
Thanks a million in advance.
---------- Post added at 09:29 PM ---------- Previous post was at 09:13 PM ----------
Sorry for this. But looks like i cant post outside links before i have 8 posts. So i removed the "ht tp : //" part of the links. Copy paste in browser address bar and it will open fine.
And also the next time it happens i will do a video to shou you guys.
Having the same problem while charging touch screen doesn't work
Stock charger and usb cable
i was on CM7 but that happend so i flashed stock but no luck
I will write more observations
I purchased an I500 from ebay not realizing it does not take a sim card. Oops, my bad. Due to circumstances i can't get it returned so im stuck with it.
I was considering using it as an MP3 player (cheaper than an ipod with very similar function) however each time i start it up it says "Press Send to activate your phone."
Well this wont work, im in Canada, it tries to dial out and i get a no service message.
I know i can bypass the activation by pressing *#83786633 but i want to prevent it from asking me to activate alltogether. Anyone ever experience this? Do you have any suggestions?
I'm interested to know this as well as I purchased an I500 to do the same thing. Mine hasn't shown up yet but I'll be going through a similar situation. My understanding (and this could be incorrect) is that yes you will be able to use it as an iPod Touch, but it may keep asking you to activate. It'd be sweet if it is possible bypass this because the I500 could be a really fantastic PMP.
Just a guess since I can't test it:
Try putting the phone in airplane mode. This will turn off the radio and maybe that will stop the phone from asking you to activate. You can leave it in airplane mode indefinitely since you won't be using it as a phone. Again, I'm only guessing.
Wifi can still work, just turn it back on after you enable airplane mode.
Sent from my SCH-I500 using xda premium
As soon as you turn off airplane mode, or if anything needs GPS, Bluetooth, Wifi, etc. the phone can trigger the setup process.
Good idea tho, thanks for your input!
Did you try freezing the setup wizard with TiBu?
Sent from my SCH-I500 using xda premium
No, never thought of that. I did, however, find out how to trick the phone into thinking it was activated...
To access the hidden menus from the dialer:
• Open the dialer and enter *#83786633 then press the Home key
• Open the dialer again (clear previously entry if it is still present) enter *#22745927
• Enter the SPC 000000 then enable Hidden Menu
Now you can enter Service Mode by entering **772
In the service mode you can set the phone's number, the code for the carrier, etc. I just found numbers for my local carrier (so they wouldnt be rejected as invalid, you can try random ones if you like) and it worked!
You may have to put the SPC code in twice... not sure why
Hello everyone! I scanned a few pages and search a bit but couldn't find my exact problem already listed;
When I plug in my USB cable to my laptop (Windows 7) the phone goes into 'installer mode' and sits there for about 10-15 seconds then switches to 'media device' mode. That's cool because I want it to be in media device mode normally, installer mode is useless. The problem is, if I open dev options and select USB Debugging mode, it only stays for 10-15 seconds then pops back into media device mode -- for the 10-15 seconds I can connect from my PC and start pushing my app over but then it fouls up when it comes out of dev mode.
My phone is rooted but I have very few apps on it yet, the only rooted app I have is a wifi tether app which I haven't used yet, and NoBloat which I used to disable some verizon crud. It will still flip out of usb debug mode even if I don't try to push any data to it... GRRR! I also have a problem where I can't sign into Samsung Account ("Samsung Account has stopped working")... but that's another story >=(
SonyUSA said:
Hello everyone! I scanned a few pages and search a bit but couldn't find my exact problem already listed;
When I plug in my USB cable to my laptop (Windows 7) the phone goes into 'installer mode' and sits there for about 10-15 seconds then switches to 'media device' mode. That's cool because I want it to be in media device mode normally, installer mode is useless. The problem is, if I open dev options and select USB Debugging mode, it only stays for 10-15 seconds then pops back into media device mode -- for the 10-15 seconds I can connect from my PC and start pushing my app over but then it fouls up when it comes out of dev mode.
My phone is rooted but I have very few apps on it yet, the only rooted app I have is a wifi tether app which I haven't used yet, and NoBloat which I used to disable some verizon crud. It will still flip out of usb debug mode even if I don't try to push any data to it... GRRR! I also have a problem where I can't sign into Samsung Account ("Samsung Account has stopped working")... but that's another story >=(
Click to expand...
Click to collapse
Sounds like your wonderful "Debloat" app uninstalled something you needed. That's why these apps are useless. One persons soultion isn't for everyone.
DarkMenace said:
Sounds like your wonderful "Debloat" app uninstalled something you needed. That's why these apps are useless. One persons soultion isn't for everyone.
Click to expand...
Click to collapse
As a matter of fact, I completely re enabled everything I had frozen before posting and it still doesn't work.could it be a flaw in the root process?
To be clear, I never "un-installed" anything with NoBloat, I only "Disabled" or froze some apps (mostly amazon and the verizon nfl center, nothing system-wise).
SonyUSA said:
As a matter of fact, I completely re enabled everything I had frozen before posting and it still doesn't work.could it be a flaw in the root process?
To be clear, I never "un-installed" anything with NoBloat, I only "Disabled" or froze some apps (mostly amazon and the verizon nfl center, nothing system-wise).
Click to expand...
Click to collapse
Well if you want to do a system restore send me a PM and I'll give you instructions to do so. I'll only be up for about another hour or so.
DarkMenace said:
Well if you want to do a system restore send me a PM and I'll give you instructions to do so. I'll only be up for about another hour or so.
Click to expand...
Click to collapse
For those waiting with bated breath, a full restore did not help the issue of it not staying in USB Debug mode. In fact, a total reflash of the stock ROM and kernel still had the exact same problem, which I re-created right after I performed the initial setup... so this bug exists in the normal stock ROM it seems...
SonyUSA said:
For those waiting with bated breath, a full restore did not help the issue of it not staying in USB Debug mode. In fact, a total reflash of the stock ROM and kernel still had the exact same problem, which I re-created right after I performed the initial setup... so this bug exists in the normal stock ROM it seems...
Click to expand...
Click to collapse
Your phone might be defective if it never worked from the day you got it. If that's the case you should go to Verizon.
Sent from my Rooted Verizon Samsung Galaxy S4 using xda premium
Nah, I'm almost 100% it's just a software problem because if I uncheck Debug mode then check it again, I can use the phone in dev mode for like 15-20 seconds and everything works perfectly... I can push my APK to test and it works great, but after it flips back to media mode it just kind of dies...
Edit: Can you plug your phone into your PC and tell me what mode it starts in, then wait 20 seconds and see if it changes modes? My phone immediately goes into "Installer Mode" then 20 seconds later changes to Media Mode (MTP). Maybe it's a problem with the drivers I have installed causing the phone to flip out of dev mode...
SonyUSA said:
Nah, I'm almost 100% it's just a software problem because if I uncheck Debug mode then check it again, I can use the phone in dev mode for like 15-20 seconds and everything works perfectly... I can push my APK to test and it works great, but after it flips back to media mode it just kind of dies...
Click to expand...
Click to collapse
Might try contacting Verizonnthen n havimg them connect you to Samsung if they can't fix the issue.
Sent from my Rooted Verizon Samsung Galaxy S4 using xda premium
The chumps at Verizon don't know how to do anything besides make phone calls and Samsung support is always closed by the time I get home...
Figured it out! Went into device manager and updated the "CDC Serial" with the driver from the Kies application from Samsung website, that cleared it up!
SonyUSA said:
The chumps at Verizon don't know how to do anything besides make phone calls and Samsung support is always closed by the time I get home...
Figured it out! Went into device manager and updated the "CDC Serial" with the driver from the Kies application from Samsung website, that cleared it up!
Click to expand...
Click to collapse
Good now if you ever need to restore you'll be fine with the USB debugging.
Sent from my Rooted Verizon Samsung Galaxy S4 using xda premium
I've been stalking this forum for a few years now, from back before all the pop ups, but for the first time i'm stumped. Here's the rundown: i broke my pixel 6. not terribly heartbroken, the phone is ****, everything it does "well" is only moderate on any other phone i've owned.... sorry, digression. Anyway, screen is completely black and unresponsive to touch. screen is locked with 6 digit pin. I know the pin. but i cant enter it because the unresponsive screen. Phone gives haptic feedback when a wireless mouse is plugged into a multi port adapter, which i bought intending to plug the phone into an hdmi port... but back to the pixel 6 being a ****ty phone, i have to install an app to do so, since the phone doesn't do it natively.....which i cant do, because it seems that while usb debugging may be on (adb detects the phone) i cant authorize the computer.... even though ive done it a hundred times, always clicking "always allow from device" sorry, digression again. i just want to get my **** off of this phone. guys at cell phone store are either incapable or incompetent, because they say they need touchscreen access. i have otg adapter, multiport adapter, wireless keyboard/mouse....can anyone help me?
EDIT broken phone has to go back to the insurance company in....6 days
If your mouse works, can't you backup your info to your google account?
Zxalilh said:
If your mouse works, can't you backup your info to your google account?
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Click to collapse
and i would know where to click said mouse by.....oh, mutant psychic ability? lol, screen is black, id just be randomly clicking on ****, unless im missing something?
Maybe if the info is important, just transfer the board of your current pixel to a used one
Zxalilh said:
Maybe if the info is important, just transfer the board of your current pixel to a used one
Click to expand...
Click to collapse
oh, good point. i need to update that the broken phone has to go back to the insurance company in....6 days
I mean if you have it paired with your google account, wouldn't it auto backup?
Zxalilh said:
I mean if you have it paired with your google account, wouldn't it auto backup?
Click to expand...
Click to collapse
sure would, hell, it does. except that im still signed in on the old phone. and since that is the case, google keeps asking me to verify my identity via broken phone. and trying to do account recovery results in an email explaining that im signed in on another device, and if i want to change my password, i can do so on that device
Oh ok
Zxalilh said:
Oh ok
Click to expand...
Click to collapse
you see my dilemma?
You may be able to project your screen with a wired dock (see https://support.google.com/pixelphone/answer/2865484?hl=en). By following the directions and begging for or borrowing a USB-C dock from someone, you should be able to get your stuff off your device, especially as you can connect a mouse to the dock if touch doesn't work.
The other alternative that may work for you is to go into fastboot (long press power to shut off the device, then press and hold volume down while pressing and holding power) and use ADB to backup your device, including the storage. See https://www.technipages.com/how-to-backup-your-entire-android-device for details, and pay attention to the -shared flag.