For those who have screen issues but still kept the phone... - LG V30 Questions & Answers

Did you change any settings to the display? Did you use any apps to mitigate the issue? I really like the phone except for the fact I get black crush with dark shades of dark colors. It's enough to make me want to exchange for a galaxy s8 plus. I have until Thursday at 2 mountain time to make this decision.
So any ideas or tricks or tips? Thank you all very much.

Why not exchange it for another V30? We're into December now.

Because apparently the people at t mobile don't see anything wrong with it enough to warrant exchanging.
Also this phone was manufactured 11/10.

Any other suggestions?

im on the same problem.

Lol just say you got screen blotches, black crush at low brightness, and heavy blue tint and theyll replace it with warranty exchange. Thats what worked for me
Sent from my LG-H932 using Tapatalk

Can you compare it to a display model that has no issues? Or ask to speak to the team member assigned to the phone. T-Mobile assigns employees different phones so they have an "expert".
Sent from my LG-H931 using Tapatalk

I'm on my 3rd V30, stores near me are out of stock, waiting till they get some so I can exchange for a 4th. I'm going to keep the phone and if I end up with another lemon, I'm going to wait it out and just do a warranty exchange, which I really want to avoid. Everything about this phone is great, hence me putting up with this. I have until he 16th of March.
1st: noticeable vertical line in center after 6 hrs of owning.
2nd: at first very faint vertical line (took under 24 hrs to be noticeable), and now with tinting when phone is at angle.
3rd: incredibly faint vertical line in center, faint horizontal line at top half of phone, and now have blotching.

Tmansdc said:
Did you change any settings to the display? Did you use any apps to mitigate the issue? I really like the phone except for the fact I get black crush with dark shades of dark colors. It's enough to make me want to exchange for a galaxy s8 plus. I have until Thursday at 2 mountain time to make this decision.
So any ideas or tricks or tips? Thank you all very much.
Click to expand...
Click to collapse
Got my V30 from Tmobile on 1st March. Noticed Many lines when at low brightness level (16%) when viewing greys especially chrome incognito. Called LG they asked me to send in my phone. I will be sending it in tomorrow. Will take 2 weeks for repair (not sure if they'll replace the whole handset or repair it). My friend got the same phone and she does not have the problem at all. I'm so jealous of her. I think you should send in your phone too since this is not a small investment and since you know the phone has display issues it'll always be on your mind.

Related

What's up with all the screen issues?

Green tint, blue tint, lines....etc..
My first device had problems making calls.
Second device had a white burn in mark.
Third device has a faint white horizontal line near the bottom...
Really?
I've also seen a few people complaining that they had circles burned in to the screen
Now is this a problem with OLED screens in general, or is this just a poorly made device? Don't get me wrong, I absolutely love the phone, but this is getting ridiculous.
I've had 2 devices in the past 3 days (Best Buy wouldn't match Sam's Club tax pricing) and I haven't had an issue with the screen on either. There's the slight bluish tint when you look at an angle but nothing I'd consider an issue myself.
My screen is great no lines or nothing. I think the amoled screens just intensify the colors so much people think the colors are tinted...and maybe they are...still looks amazing
Sent from my SAMSUNG-SGH-I777 using xda premium
I have only has one sgs2 phone (the only one walmart got ) and the phones screen is beautiful how did you get so unlucky where did you get it
SGS2 is from the ATT store... no issues....
Ditto
Sent from my SAMSUNG-SGH-I777 using xda premium
Got mine from best buy. No issues
Sent from my SAMSUNG-SGH-I777 using XDA App
First 2 devices were purchased from an AT&T store in Wayne,NJ. Third device was purchased from an AT&T store in West Caldwell, NJ
First device from AT&T store, no issues.
I believe I read in the normal Galaxy SII thread that theres a screen calibration app that fixes it. I'll see if I can't find it.
Here are a couple pics showing my issue. Don't know if I should return it or not...
Not the best pics, but you should be able to see the darker center. The light part that looks like a white line goes upwards on the right side as well.
I upgraded today at the local ATT store... first one had a very noticeable coloration problem in the lower right hand corner, almost in the shape of a triangle... Went back and exchanged it... Number 2 looked fine when I powered it on at the store, but now I am noticing the same lightness. I created a simple gray jpg and emailed it to myself (so I can open it using gmail and see it) and it was really bad on number 1... Number 2 barely noticeable.
I will give it a couple days, perhaps the screen will work this problem out itself... otherwise I will be going back to the ATT store for another exchange.
Don
dlwoodjr said:
I upgraded today at the local ATT store... first one had a very noticeable coloration problem in the lower right hand corner, almost in the shape of a triangle... Went back and exchanged it... Number 2 looked fine when I powered it on at the store, but now I am noticing the same lightness. I created a simple gray jpg and emailed it to myself (so I can open it using gmail and see it) and it was really bad on number 1... Number 2 barely noticeable.
I will give it a couple days, perhaps the screen will work this problem out itself... otherwise I will be going back to the ATT store for another exchange.
Don
Click to expand...
Click to collapse
It's been a couple days, so I think I'm going to return mine. I might just hold out for the next powerful phone. I'm having trouble with data and receiving texts on this device anyways. Oh well
SGS2 from an AT&T store and it's amazing. No problems at all.
For some reason the only time I get a green tint is with auto brightness on. When its off there's no tint regardless of the brightness level
I actually returned my first SII to Best Buy. Had a big white triangle in the bottom left corner. Obvious when the notification shade is down. Best viewed on gray colors. Got a 2nd, had slight circles burned into the top. But they were very faint and I gave it a few days. Completely gone.
Why would it take a few days to go away
Sent from my SAMSUNG-SGH-I777 using XDA App
hyelton said:
Why would it take a few days to go away
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
No clue. The triangle didn't go away on the first phone. The insignificant burn in on the second one (dim dim outlines of circles at the top, probably from a testing app Samsung uses) went away after a few days. I guess the screen adjusted.
Nothing but absolutely spectacular performance from my Sunday AM Best Buy purchase.
Bound to be a percent or two failed units.
Too busy finding and loading apps....
Only a single force close so far, probably me being impatient.
God I love this phone.
My phone seems to go dim from time to time.
Sent from my SAMSUNG-SGH-I777 using xda premium

Stuck/dead pixel...what are my options??

Hey all, I'm a new Droid Razr Maxx owner! I bought it off contract from someone locally and I'm really happy with the phone so far!
With one exception....I noticed a stuck/dead pixel last night off to the right a bit of the center of the screen.
Someone with more knowledge than me can tell me which it is, but it shows up white on dark backgrounds. I think that's a stuck one correct?
Anyhow, I ran one of those stuck pixel apps last night while I was sleeping and it's still there. So I'm afraid I'm SOL right? Would Motorola see this as a reason to replace the screen under warranty? I highly doubt it, but just looking for options.
If I can't do anything about it, I guess I will just have to live with it. But I'm pretty anal about stuff like that haha.
What do you guys think? Thanks!
Is it like this one in my thread? http://forum.xda-developers.com/showthread.php?t=1552688
If it is, you don't need to worry. There is a bigger chance you will get a phone with another bigger fault if you exchange it. I didn't exchange mine
Also it's not precisly a stuck pixel it has something to do with the gpu because everytime the capative buttons is on aka lighted it's visible.
Mine isn't much like yours. Mine is a stuck white pixel towards the middle of the screen and it stays in that location no matter what.
It's weird because it doesn't show up on a black screen. It shows up on gray and more neutral colors. It's like the size of a pinhole but it's pretty annoying. I'm assuming it's annoying because I know it's there lol.
Unless you're brave enough to replace the screen, I'd try to get it replaced. My old G'Nex had a speaker issue. It slowly started acting up until it bit the bullet. I didn't buy my phone from Verizon and when I went to a store they said they wouldn't help me. I called 611 (from within the store- at this point I was pissed). I explained that I didn't buy my phone from Verizon but it is a manufacturer's defect. They advised me to take it to a store for review, told them I was at one, they finally just agreed to send me a "like new" replacement.
Now, maybe the fact that I've been with them 10 years, never missed a payment, and am currently not under contract had an affect, but I always seem to get much better results when I call in rather than go to a store.
Call them, worse they can say is no.
Sent from my DROID RAZR using Tapatalk
you can try wrapping in plastic and putting in freezer overnight but that will set off moisture sensor and u lose warranty
iolinux333 said:
you can try wrapping in plastic and putting in freezer overnight but that will set off moisture sensor and u lose warranty
Click to expand...
Click to collapse
Never heard of that one.
Sent from my DROID RAZR using Tapatalk
I got on an online chat with Motorola and they said to send in my phone for evaluation and POSSIBLE repair. I asked if they would even be able to see what I'm seeing and if they would deem a repair for it. She said send it in and they will take care of it.
Color me skeptical. Should I try it?
WizeGuyDezignz said:
I got on an online chat with Motorola and they said to send in my phone for evaluation and POSSIBLE repair. I asked if they would even be able to see what I'm seeing and if they would deem a repair for it. She said send it in and they will take care of it.
Color me skeptical. Should I try it?
Click to expand...
Click to collapse
Get an RMA # and go for it!
Sent from my DROID RAZR using Tapatalk
If it doesn't do this on a black screen, it's more likely a defect in the glass than a video RAM or OLED defect.
A GPU or video RAM defect would always display the defect, even with black backgrounds, because that pixel would always have one of the high-order bits set.
Try looking at the pixel with a jeweler's magnifying glass, and tilt the screen back and forth while viewing the defect closely. If it's the glass, it will be obvious. If not, you can replace the OLED display, which will be expensive (more so if you have it done).
It could be a grain of sugar stuck to the glass...
thanx for sharing
Sent from my xt912 using miui v4 XDA(中国cn)

Severity of lightbleed

On the seperate one tick whether or not you have it. Personally I can spot mine in normal usage at some auto brightness levels. I know that a lot of this will fall under personal opinion, but I would like to hear what people think.
This thread is pretty pointless. The severity is going to be everyone's opinion. There is no set way to measure it without comparing all the devices. And taking pictures of the device is a bad way to measure it because light bleed is amplified horrendously on a camera. Personally, I don't think the light bleed on my N10 is bad at ALL, possibly because I'm somewhat used to it due to my monitor having it.
Nitemare3219 said:
This thread is pretty pointless. The severity is going to be everyone's opinion. There is no set way to measure it without comparing all the devices. And taking pictures of the device is a bad way to measure it because light bleed is amplified horrendously on a camera. Personally, I don't think the light bleed on my N10 is bad at ALL, possibly because I'm somewhat used to it due to my monitor having it.
Click to expand...
Click to collapse
Perhaps, but I would like to see how bad people think their light bleed is. Personally I have compared it to several other of my devices (galaxy tab 2 7.0, ipad 2, galaxy player 5.0) and none of them have it this bad.
If I stare at the bottom right corner, on a completely black screen, with max brightness, I can notice slight bleed. Looking at the same corner under any other conditions and I can't make out any bleed lol.
If I stare at the bottom right corner, on a completely black screen, with max brightness, I can notice slight bleed. Looking at the same corner under any other conditions and I can't make out any bleed lol.
Click to expand...
Click to collapse
Idk, this makes we want to send mine back and try for another, but I don't want to do that and get a worse one back. I can see mine at 100 percent brightness and if I stare at it I can pretty easily see it under normal conditions. My friend couldn't see it for like 20 minutes though, so maybe I am just crazy. With that said he can spot it pretty easily now.
tcb4 said:
Idk, this makes we want to send mine back and try for another, but I don't want to do that and get a worse one back. I can see mine at 100 percent brightness and if I stare at it I can pretty easily see it under normal conditions. My friend couldn't see it for like 20 minutes though, so maybe I am just crazy. With that said he can spot it pretty easily now.
Click to expand...
Click to collapse
If it's going to be a concern in the long run, I might suggest just returning it.
Currently, I have a multi-touch issue with my screen that doesn't seem to like when I use more then 3 fingers at random times. Although the chances of me using more then 3 fingers is... extremely rare; it does sort of bother me a bit lol. But then again, aside from that, and the very minor bleed I have, everything else seems fine... hmm
espionage724 said:
If it's going to be a concern in the long run, I might suggest just returning it.
Currently, I have a multi-touch issue with my screen that doesn't seem to like when I use more then 3 fingers at random times. Although the chances of me using more then 3 fingers is... extremely rare; it does sort of bother me a bit lol. But then again, aside from that, and the very minor bleed I have, everything else seems fine... hmm
Click to expand...
Click to collapse
Ha ha, almost seems like a best of the worst sort of thing. If it doesn't have one issue it has another. Also the cable they sent me doesn't charge the tablet, I have to use the one that came with my sgs3.
Good to see that the majority has none. Just ordered a new unit. We shall see how this turns out.
My option is not there. Only visible on the start up screen and only when the auto brightness adjusts. They could probably just fix mine by disabling auto brightness on boot up and there would be no way I can see it. Lol
For the people that said they don't have any:
When did you order and is this your first unit?
I'm not sure if mine really counts as light bleed. Since playing with it for a couple of hours I've only noticed two small spots on the very bottom about the width of my small finger. I need to have brightness set to about 60% and a completely dark background to really see it. During normal use with auto brightness on I don't notice it. Is it really possible to get zero light spots in all conditions with these screens?
Jadefalkon said:
I'm not sure if mine really counts as light bleed. Since playing with it for a couple of hours I've only noticed two small spots on the very bottom about the width of my small finger. I need to have brightness set to about 60% and a completely dark background to really see it. During normal use with auto brightness on I don't notice it. Is it really possible to get zero light spots in all conditions with these screens?
Click to expand...
Click to collapse
That's still light bleed, but I can see mine all the time. It sounds minor.
So far not so good. 14 people don't have light bleed and 15 people do.
I ordered mine 5 minutes after they went on sale. No light bleed.
Well I called for an RMA. Before the csr put it through, I got assurance that should the replacement have worse problems that I could RMA the replacement and keep the original. My problem is a little annoying but I have no desire to go through 6 or more replacements to find that perfect device. Other than the dim strip this thing is flawless so I'd rather not risk warped backs, reboots, or a worse panel. Here's to hoping the one replacement is defect free.
Sent from my Nexus 10 using xda premium
Jayrod1980 said:
Well I called for an RMA. Before the csr put it through, I got assurance that should the replacement have worse problems that I could RMA the replacement and keep the original. My problem is a little annoying but I have no desire to go through 6 or more replacements to find that perfect device. Other than the dim strip this thing is flawless so I'd rather not risk warped backs, reboots, or a worse panel. Here's to hoping the one replacement is defect free.
Sent from my Nexus 10 using xda premium
Click to expand...
Click to collapse
You and me both lol, I really hope my replacement doesn't have worse light bleed.
Before returning your Nexus 10...
Call Google and speak to TECH SUPPORT AND NOT CUSTOMER SUPPORT!
I complained about light bleed in my first one, and later came to find out that the idiot in CS put down that I was returning it due to remorse, which means I'd have to pay the restocking fee. Tech will put your return reason as defective or DOA so you don't get charged the fee.
No light bleed on mine. I was surprised since my last two Android tablets (transformer and toshiba excite 10) both had some light bleed noticeable on the black boot screen.
Hi,
order Thursday 22 and Friday 23 received. I also have the problem of "light leakage" on the bottom right corner.
How is the replacement? Should your return the product for exchange or google you refer another product? and then send the product deffect .
tcb4 said:
So far not so good. 14 people don't have light bleed and 15 people do.
Click to expand...
Click to collapse
Worth bearing in mind that the numbers are skewed somewhat toward people who are concerned about this topic, with a good chance that they have a light bleed problem -- these are generally the folks who will open this thread and vote in the poll. If you could be confident that all XDA readers in the N10 forum would vote, the percentage would be scarier. Not sure how meaningful the stats will really be that are collected in this thread.

Screen Defect, What Can it Be?

Hey everyone, so I bought a Droid DNA about a week ago. The unit is near perfect; no SIM card issues, audio issues, overheating issues, battery issues, etc. Using it for about 2 days in, however, I discovered a minor imperfection. Specifically, the center of the screen seems to have something of a bright white pixel that is visible on a white or light-colored background only, more so at a specific angle and in a darker setting and looking at it very close. Most of the times, it is virtually unnoticeable, unless you know where to look for it. Now, it doesn't bother me that much in day-to-day usage, and I honestly don't want to go through the hassle of setting up a new phone, whether exchanging in-store or through a Certified Like New Replacement. This is strange, though. I don't think it's a dead pixel, as it is not black. I don't think that it's a stuck pixel either, because it's only viewable on a white back background, and if it was a stuck white pixel, should be viewable on a black background as well (which it is not). I'm attaching some macro shots I made with my DSLR. Any ideas?
Definitely a hardware issue, you should go for replacement
v-b-n said:
Definitely a hardware issue, you should go for replacement
Click to expand...
Click to collapse
Figured as much Still, I'd like to know exactly what it is. I don't think it's a stuck or dead pixel, it doesn't behave like either. I don't think it's dust, as I've had that on an iPad once and it was darker and looked different.... it just seems like a cluster of overly bright pixels in that area, or perhaps a back light problem.
I have that too!
I noticed the same thing (slightly different spot), and have been debating sending it in. I don't really want to have to go back to my thunderbolt now though. Did you end up sending it in? If so, how long did it take?
OccamsRazer said:
I noticed the same thing (slightly different spot), and have been debating sending it in. I don't really want to have to go back to my thunderbolt now though. Did you end up sending it in? If so, how long did it take?
Click to expand...
Click to collapse
I ended up not sending it in. I think its not that big of an issue. Worst case, I'll request a replacement towards the end of my one year warranty, so that I can have a relatively new phone for the remainder of my contract. Backing up everything and setting up a new phone would just be too tedious. Again, I don't think its a big issue.

Yellow tint / red and blue shifts / dead pixels - AWFUL display QA

So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!
I dunno.. have you tried returning the phone and getting a replacement?
I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.
g.buyukliev said:
So I'm at my sixth S9+ right now... yes, the sixth. I have never believed that such a small device can drive me so crazy. The funny thing is that I haven't seen anyone talking about the issues that I have been facing. So I might be crazy after all.
Ever since the original Samsung Galaxy S I9000 released I've been using Samsung phones with AMOLED screens. The I9000 was followed by an S4. After that I bought myself an S7 Edge. Up to this point I've always been super happy with my devices. Most of all I enjoyed the displays. I swore on AMOLED and would never look back and use an IPS.
AMOLED has always had two donwsides for me, though - low brigthness and warmer whites compared to an IPS. Over the years I learned to live with both of those. If I put my S7 Edge next to an IPS screen I'd immediately notice the warmer whites and the dimmer display but if there was nothing to compare it to my eyes callibrated and the whites and the brigthness were perfect - at least to my own perception.
So I saw those S9+ advertisements. They were advertising a brighter screen than the S8 which was already brighter than my S7 Edge (actually turned out that the S9+ in manual mode is dimmer than not only the S8 and the S7 Edge but even the S4 but that's a different topic). The whites on this phone also appeared to be much more cooler and IPS-like compared to my S7 Edge. This combined with the camera, the taller screen, virtual buttons and all the other cool features was an instant sell for me. I preordered on day one.
First phone: I had purchased it directly from my carrier. Had to resign my contract for another 24 months with them but when I finally got the phone it felt like it was totally worth it. Until I finally set it up and actually placed it horizontally on the bed - I could see nothing. The viewing angles were worse than they were on my TN panel monitor years ago. Everything was blue. I quickly googled it and learned it was called "blue shift" and was really common with the initial batches of the Pixel 2 XL. Well... in comparison to all those Pixel phones I saw on various photos and videos - mine was worse than all of them. I quickly snapped some photos of the display and returned to the store. It was a tough process because my carrier doesn't usually accept returns so I had to contact Samsung for help directly. They eventually sent me a new one.
Second phone : Checked it in the store to see how it looked at an angle and it shifted only ever so slightly blue. Compared it to the various demo devices there and realized that was actually the norm. It didn't bother me at all this time so I accepted it. When I got away from the bright lights in the store and sat on my bed late in the evening with no lamps on I noticed that the pure whites I had bought this phone for are now warmer than on my old S7 Edge - everything appeared yellowish. My eyes started to get used to the yellow tint and I started to finally perceive the whites as proper whites until I realized that every single small tilt of the device (as small as 10-20 degrees) resulted in a red shift before the slight blue one. For some weird reason, this red hue decalibrated my eyes and when I returned the device to its original position I saw the whites yellowish all over again. And due to it happening at such small angles it basically happened every 10 seconds or so, especially when using the phone with one hand. It was absolutely unbearable and I went back to the store and literally begged them to give me my first device back. Apparently this was not posssible and they also refused to aknowledge this as an issue eligible for a return. Samsung, on the other hand, refused to cooperate a second time. I was forced to sell it, fortunately at not that big of a loss.
Third phone: Now this one was bought from an online retailer so I could have a 14-day return window if I got a screen like my last one. The phone finally arrived and the screen was perfect - no yellow tint, no red shift, no extreme blue shift. Joke's on me, though - they had sent me the wrong phone - I had ordered the dual sim variant and they mistakenly sent me a single sim one. So I sent it back.
Fourth phone: Got my next one - this time a proper DUOS. Funny thing, though - it was just like my second one - the one I sold. Whites were a bit less yellow this time but the constant red shifts at really small angles totally decalibrated my eyes and I couldn't perceive white as actual white for 5 seconds straight. That drove me nuts. I made use of the 14-day return period and asked them to send me another one.
Fifth phone: Oh god, this phone was perfect. Even better than the third one. Perfect whites, no stupid red shift, blue shift was at extreme angles only and even then it was very light - I've never been more satisfied with a display. I used it for 4 days straight - it was a pleasure, really. Until I noticed that there was a dead pixel right in the middle of the damn screen. Only one... out of millions. But once I saw it I could literally not unsee it... ever. I sent it back, they acknowledged the defect, and because it was brand new they sent me yet another one.
Sixth phone: So my current phone, the sixth one, is basically like the fourth and the second ones. I'm now literally where I started. After about $50 lost from the sale of my second phone, after another $50 spent on transport fees and after 2 months without a phone, I got literally the same goddamn phone. Maybe it's not as yellow as the second one but the goddamn red shift makes it appear yellow to me each and every single time I tilt the device ever so slightly. And by the time I finally start getting accustomed to the white colour temperature I accidentally tilt it again.
As I was browsing around the forums yesterday to find out whether someone else experienced similar issues I bumped into the Black Crush thread and when I checked for it it turns out I have it too and it makes not only whites unbearable to look at but apparently different shades of black next to each other as well. After going through so many phones I'm not even sure whether any of them had it as well or it's just that one. In the meantime, while checking for Black Crush in a dark room I noticed that my light from the screen is reflecting in the curved glass and leaking from all sides and the phone basically looks like a Christmas tree in a dark environment. I'm not sure whether any of the previous devices exhibited that either. My S7 Edge aso had a curved screen, even more so, and was definitely not like that. After reading about this, however, it turns out that 80% of the people have it as well. To be honest, the light leak and the black crush are bothering me not nearly as much as the yellow tint and the red shift.
Yes, I'm using Adaptive Mode and no, I'm not using Blue Light filter, nor do I use a 3rd party app that's triggering the in-built in Android Night Light filter. Tweaking with the software calibration is also out of the question because 80% of my phone usage is actually watching YouTube and I can't do it without the Video Enhancer on. And the Video Enhancer overrides all display settings turning the whites into their facotry-callibrated variant.
If anyone is wondering why the hell did I wrote this huge wall of text. Well... there are two reasons. First and foremost, I just wanted to complain about Samsung's absolutely ridiculous QA this year - displays on near $1000 phones shouldn't have such issues nor should they vary as much. Second of all, I wanted to just get this out of my system as I'm not sure what to do anymore. I might be able to get the retailer to return my money after all as I think I might still have another 14 days to do that after the last device but the problem is that, as I was really sick of dealing with this BS and bothering them with it, when the device arrived I told them over the phone that this time it was perfect and everything was fine. Now I've been using it for almost a week, I've taken all of the wraps off and they've reissued all the documents already. I'd hate to be the douche that returns yet another phone, even after already confirming that it's perfect. And finally, I wanted to ask if any of you has observed at least one of those issues or I'm just bat**** crazy. Thank you for reading!
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i am on same boat with you so i fully understand your upset. I am having here S8+ plus running nougat and S9+ running Oreo. When I watching youtube and each devices and video enhancer kicks in, the white point on S8+ much better than S9+ (so yellow). Samsung did change white value of video enhancer on Oreo make the screen yellowish. Both device are in adaptive mode with red and green at its minimum. Comparing the white point when doing web browsing, I have to say they are all the same kind of screen (same brightness nits at manual max, not much pure white like iphone screen). I hate how samsung did lied to me about 20% brighter screen on s9+. so ****ing tricky advertisement
---------- Post added at 07:39 AM ---------- Previous post was at 07:38 AM ----------
yuppicide said:
I just think you're super picky and I'm not. I bought the phone and it's nicer quality than my LG V20. Done.
I initially didn't like the curved glass and the rounded corners. But that nothing to do with the display quality.
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I also have the LG V20 and I have to say V20 has better screen color and brightness even though its resolution and sharpness is not good at S9+
so did you ever manage to get it fixed? did you go for the 7th device?

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