Camera AI doesn't seem to be working. - Huawei Mate 10 Questions & Answers

I don't know if this is a common problem but I've been noticing that the camera of my mate 10 doesn't detect scenarios properly as it used to before. My mate 10's still 3 weeks old and I've only factory reset it once. However, it detects humans and there are times that it identifies my cat as a human being.
To add, every time I reset my phone, the camera returns to its snappy scenario detection; but after "optimizing" the phone and clearing the camera app from the running apps list, the ai won't work again. I tried clearing the camera's cache and memory, but to no avail.
I know I'm being nitpicky, but the camera scenario detection's one reason why I bought the mate 10. I'm bummed out to have experienced this just now.
Anyone else experiencing this? Does anyone know a fix?

It happen for me too but a reboot fix it or clear camera data.
I know it's not a nice thing but maybe a software update can fix it.

gm007 said:
It happen for me too but a reboot fix it or clear camera data.
I know it's not a nice thing but maybe a software update can fix it.
Click to expand...
Click to collapse
I did notice that this only happened to me after the latest software update. ?

relativelysmark said:
I did notice that this only happened to me after the latest software update.
Click to expand...
Click to collapse
Same here.

mr.mrcn said:
Same here.
Click to expand...
Click to collapse
Hope they get this fixed. Gaaah.

Is it possible to make a downgrade to the previous version?

mr.mrcn said:
Same here.
Click to expand...
Click to collapse
What firmware are you on ?
Just checked, and mine is still working OK after recent update. Single sim. UK C782 Ver .124

falsivas said:
what firmware are you on ?
Just checked, and mine is still working ok after recent update. Single sim. Uk c782 ver .124
Click to expand...
Click to collapse
8.0.0.127(c432).

Same here (Europe 8.0.0.127).

If you are rooted I believe this breaks the AI system wide (including the camera's ability to smartly recognise objects and scenery). I believe as of yet there is no fix for this (if you are rooted).

wisemanwizz said:
If you are rooted I believe this breaks the AI system wide (including the camera's ability to smartly recognise objects and scenery). I believe as of yet there is no fix for this (if you are rooted).
Click to expand...
Click to collapse
Works for me, and i'm rooted

No rooted. Pure emui 8

That's strange. :\ not sure why my AI is not working then
---------- Post added at 08:42 PM ---------- Previous post was at 08:38 PM ----------
Daniehabazin said:
Works for me, and i'm rooted
Click to expand...
Click to collapse
not sure my my AI on my Mate 10 Pro is not working then

My Mate 10 Pro facing the same problem ...
I did ask Official Huawei FB page, they ask me to factory reset but I haven done it yet ... Maybe you all can try

adcs89 said:
My Mate 10 Pro facing the same problem ...
I did ask Official Huawei FB page, they ask me to factory reset but I haven done it yet ... Maybe you all can try
Click to expand...
Click to collapse
I try factory reset and it work for me. AI work again.

Me too! I'm using Mate 10 Pro and sometimes AI in camera doesn't work that I have to reboot my phone to get it working again.

AI returns after update
Mine is 9 days old and the AI symbols stopped appearing on around day 3. I have rebooted a couple of times but the AI symbol never appears when photographing objects such as food and cats. HOWEVER, I checked for an Update tonight and there was one waiting. I have just upgraded from 8.0.0.128 (C636 Asia-Pacific region) to 8.0.0.131 and good news, AI is back!
The cat never looked so good :highfive:

Nice! I'll be waiting for that update then since it's still not available on me.

camera cache and data wipe, followed by a restart, worked for me

For me AI is working on 20mp and not on on 12mp settings.

Related

Honor 9 Home Button delay

Hello , i own Honor 9 for 3 days and its very good phone.
Only thing that i "hate" is when i press home button there is like 0.5 sec. delay before it goes to main screen...
I tried Factory reset,phone restart,google assist turned off - nothing seems to work
Finger print scanner works fast. No problem with it.
FW: B150
Any ideas how to fix it?
Thanks
That because a simple touch is like previous. And if you hold for a second you go directly to main page. So it's normal
Mine has the same. Strange thing is that after a few hours usage it turns fast/instant all of a sudden. Then if I reboot it's back to the delay and then fast again after a little time. My first unit did not have this behaviour it was fast at all times. It had a faster fingerprint reader too. Not sure what is going on other than some kind of hardware differences.
Its normal don't worry about that.I too had a donor phone so I know this
That is strange as the Honor 9 has one of the best fingerprint scanners on the market.
iceepyon said:
That is strange as the Honor 9 has one of the best fingerprint scanners on the market.
Click to expand...
Click to collapse
Recent Huawei and honor phones have incredibly fast fingerprint scanner
pijes said:
Recent Huawei and honor phones have incredibly fast fingerprint scanner
Click to expand...
Click to collapse
Even past Huawei and Honor fingerprint scanners were much faster than those used in other android OEMs.
fakqcze said:
Hello , i own Honor 9 for 3 days and its very good phone.
Only thing that i "hate" is when i press home button there is like 0.5 sec. delay before it goes to main screen...
I tried Factory reset,phone restart,google assist turned off - nothing seems to work
Finger print scanner works fast. No problem with it.
FW: B150
Any ideas how to fix it?
Thanks
Click to expand...
Click to collapse
That's definitely not normal. I've made a video https://youtu.be/DG4PvJePUAY
You can see a noticeable difference on the left phone.
I'm returning mine as this seems like hardware defect to me.
I have the same problem. Is it really an hardware problem and it is not possible to fix it by software?
Same here. Sometimes it even stops working, but rebooting brings it back (to delayed mode). Unlocking with fingerprint scanner always works super fast though. Anyone else with the same issue?
I got my AL10 version from china some days ago and i dont have any delay issues with the home button. Its really fast without any delay.
Maybe the ones from you that got problems should write down their version and used firmware. So we can compare. I dont think that this is a hardware issue.
I just assumed it was a hardware issue as it stayed even though I did a factory reset. Maybe a future update fixes it but I wouldn't risk it because my phone was new and I wanted one that was all good.
Settings
You can just go to the developer settings and tick "animation time" to 0,5
johnforce said:
I just assumed it was a hardware issue as it stayed even though I did a factory reset. Maybe a future update fixes it but I wouldn't risk it because my phone was new and I wanted one that was all good.
Click to expand...
Click to collapse
Maybe it's an issue with the update running on your phone.
just bought honor 9 and I have the same problem with the home button delay. Is it a hardware or software problem? has anyone solved the issues?
ne0zzz said:
just bought honor 9 and I have the same problem with the home button delay. Is it a hardware or software problem? has anyone solved the issues?
Click to expand...
Click to collapse
What built number you're running on?!
PalakMi said:
What built number you're running on?!
Click to expand...
Click to collapse
I'm on buid B150
ne0zzz said:
I'm on buid B150
Click to expand...
Click to collapse
Did you have this issue before?! Or just after this update?!
PalakMi said:
Did you have this issue before?! Or just after this update?!
Click to expand...
Click to collapse
I bought the phone yesterday and I have done the update without trying it before.
ne0zzz said:
I bought the phone yesterday and I have done the update without trying it before.
Click to expand...
Click to collapse
If the fingerprint sensor works really fast, then it's a software issue

Honor 9 touch latency and sensitivity

Hi guys.
i made a short video in which it's shown what i mean
https://www.youtube.com/watch?v=6h645V_GLuQ
It is a comparation between my honor 9 and my moto x 2014 regarding display sensitivity
In the first comparation it's shown how badly the sensitivity of the touch is calibrated when small movements are made. The red circle on the honor 9 doesn't move
In the second comparation it's shown a swipe issue. If you look with attention you will notice that the last millimeters of a swipe are executed with delay. Infact you will see the red circle moving even though the finger is stopped
I'm using Android nougat b180.
these problems are very annoying, especially during games
Does anyone of you has tha same issue? (I think yes)
have these problems been fixed whit oreo beta update?
I have this issue and I always thought I was imagining the delay, thanks for demonstrating it in the video. This is one of the biggest problems for me as the phone is great in every other aspect
ACOJO5920 said:
I have this issue and I always thought I was imagining the delay, thanks for demonstrating it in the video. This is one of the biggest problems for me as the phone is great in every other aspect
Click to expand...
Click to collapse
Sadly I don't think they are going to fix It
valeriopastore20 said:
Hi guys.
i made a short video in which it's shown what i mean
It is a comparation between my honor 9 and my moto x 2014 regarding display sensitivity
In the first comparation it's shown how badly the sensitivity of the touch is calibrated when small movements are made. The red circle on the honor 9 doesn't move
In the second comparation it's shown a swipe issue. If you look with attention you will notice that the last millimeters of a swipe are executed with delay. Infact you will see the red circle moving even though the finger is stopped
I'm using Android nougat b180.
these problems are very annoying, especially during games
Does anyone of you has tha same issue? (I think yes)
have these problems been fixed whit oreo beta update?
Click to expand...
Click to collapse
please try to disable glove mode in display settings, i had the issues when this feature was turned on.
Regards
OldDroid said:
please try to disable glove mode in display settings, i had the issues when this feature was turned on.
Regards
Click to expand...
Click to collapse
It was the first thing i checked, nothing changed
Old problem - https://forum.xda-developers.com/honor-9/help/scrolling-delay-t3665877
Did someone tried with Oreo Beta? Is the problem still there?
I agree with you, that's terrible. But I have to admit, without your post and without using multi touch tester, I didn't know my phone had this problem.
Usually I'm careful with the touch screen (cause old bad experiences) but this time in the daily usage I didn't notice it.
I hope that honor fixes this problem because for such a phone it's embarrassing, but anyway I continue to use the phone without any very big problem.
Andreus94 said:
Did someone tried with Oreo Beta? Is the problem still there?
I agree with you, that's terrible. But I have to admit, without your post and without using multi touch tester, I didn't know my phone had this problem.
Usually I'm careful with the touch screen (cause old bad experiences) but this time in the daily usage I didn't notice it.
I hope that honor fixes this problem because for such a phone it's embarrassing, but anyway I continue to use the phone without any very big problem.
Click to expand...
Click to collapse
It is still present in oreo. I know It is not a big problem for daily use but try to play some game like Shadow gun, then play in another smartphone. You will see an huge difference
valeriopastore20 said:
It is still present in oreo. I know It is not a big problem for daily use but try to play some game like Shadow gun, then play in another smartphone. You will see an huge difference
Click to expand...
Click to collapse
yeah that's really sad
Is there a way to contact honor support?
Andreus94 said:
yeah that's really sad
Is there a way to contact honor support?
Click to expand...
Click to collapse
I tried through hiCare app. They told me that there is no problem with touch and that the video is not attendible beacause it is used a third party app. Moreover they said that mine was the only report about it so they will not consider it
valeriopastore20 said:
I tried through hiCare app. They told me that there is no problem with touch and that the video is not attendible beacause it is used a third party app. Moreover they said that mine was the only report about it so they will not consider it
Click to expand...
Click to collapse
Well this means that the bug will never be fixed
Andreus94 said:
Well this means that the bug will never be fixed
Click to expand...
Click to collapse
just sold my honor 9...
Just activated gloves mode on my brand new Honor 9 on B150 Firmware and it helped a lot with responsivenes.
slind said:
Just activated gloves mode on my brand new Honor 9 on B150 Firmware and it helped a lot with responsivenes.
Click to expand...
Click to collapse
Activate or deactivate??
I also tried this - with pocket mode "off" an gloves mode "on" the phone seems to be a litte more responsive.
Either the touch-driver is crappy or meanwhile i got hallucinations. :silly:
But there is also more strange touch-behaviour:
If i scroll large lists in google news with repearted short swipes, the device stops within the list and changes scrolling direction. Looks like hitting a rubberband . This could be an issue of the touch driver or maybe a problem of emui.
Is there anybody using the early lineageos or Resurrection Remix who has also touch problems?
ostbloeckchen said:
I also tried this - with pocket mode "off" an gloves mode "on" the phone seems to be a litte more responsive.
Either the touch-driver is crappy or meanwhile i got hallucinations. :silly:
But there is also more strange touch-behaviour:
If i scroll large lists in google news with repearted short swipes, the device stops within the list and changes scrolling direction. Looks like hitting a rubberband . This could be an issue of the touch driver or maybe a problem of emui.
Is there anybody using the early lineageos or Resurrection Remix who has also touch problems?
Click to expand...
Click to collapse
Which firmware you are on?? B150??
hassanjavaid8181 said:
Which firmware you are on?? B150??
Click to expand...
Click to collapse
Yes, B150.
Rommco05 said:
Previous versions were also a problem
Click to expand...
Click to collapse
I wasn't facing in b100..
Rommco05 said:
You also have this problem on the b150?
Click to expand...
Click to collapse
nope really..i updated to b180..its working without any issue..
Now updated to B180. I my opinion the (latency) issue still exists.

Compass Does Not Work

Hi Everyone,
I have a Huawei P20 Lite and updated it this Monday to the version appears as ANE-LX1 8.0.0.146(C461). Today I noticed that apps using the accelerometer, gyroscope and magnetometer data (such as Compass, Google Maps or a 360 degree video on YouTube) don't react when I move and rotate the device. HiCare smart diagnostics show no errors after "gravity sensor" test.
I would be very glad if anyone can help. Thanks!
Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS
ars_chelsea said:
Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS
Click to expand...
Click to collapse
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!
Rondrey said:
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!
Click to expand...
Click to collapse
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?
ars_chelsea said:
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?
Click to expand...
Click to collapse
Yes, weird. I did not test the sensor intentionally, only saw the pedometer count on lock screen. After I updated the phone in a short while that day, the gyro data was gone. Compass was stuck in North 0 degree and 9 degree inclination, even after factory reset. I have changed the phone to solve the problem, I believe it is due to a failure within the inertial measurement unit integrated circuit or its soldering.
But thank you very much anyway!
It's better to send it to warranty yup, might be a defect which is rare but may happen.
Cheers and hope for the best
AS
---------- Post added at 12:23 ---------- Previous post was at 11:39 ----------
Hiiiiii again,
I've posted another solution please look forward into the same problem another person is having on this thread by brdja80:
https://forum.xda-developers.com/huawei-p20-lite/help/auto-rotate-stopped-t3877969#post78406090

camera ai feature problem

I have this problem over three months now. I thought I was the only one but I found that many others have this issue too. Does HONOR know about this issue on the device? I hope so because it is very annoying after taking two pictures with the ai feature on, I press the button to take a photo a nothing happens I have to manually disable ai or to switch from video to camera again for another two camera shots. I contacted honor support they said to do factory reset, clean cache reinstall apps relogin to my Google account nothing has fixed this damn issue. Waiting for emui 9 if the update doesn't fix it I will sell my phone cause it's very frustrating
SithLordRevan said:
I have this problem over three months now. I thought I was the only one but I found that many others have this issue too. Does HONOR know about this issue on the device? I hope so because it is very annoying after taking two pictures with the ai feature on, I press the button to take a photo a nothing happens I have to manually disable ai or to switch from video to camera again for another two camera shots. I contacted honor support they said to do factory reset, clean cache reinstall apps relogin to my Google account nothing has fixed this damn issue. Waiting for emui 9 if the update doesn't fix it I will sell my phone cause it's very frustrating
Click to expand...
Click to collapse
Same issue with me
I have same issue before. Now i have EMUI 9 and it fix the problem with the expense of heating fast...
zhalickortiz said:
I have same issue before. Now i have EMUI 9 and it fix the problem with the expense of heating fast...
Click to expand...
Click to collapse
OH really? That's good news nevermind about heating just to fix this damn problem. I live in Greece and the emui 9 still hasn't come though...
I have emui 9 now but sometime the problem still exists.
Same issue with Oreo. But I don't dare update to Pie because I heard that some people still have this problem
Sent from my Honor 10 using XDA Labs

Emui 10

I heard a news that Emui 10 is rolling out in Europe, I live in Italy. Did any one got an update... I am still waiting, just a curious
I'm using mate 10 in US, just got the official emui 10 download through the software update, also saw update in hisuite when I went to backup phone too
eyeb said:
I'm using mate 10 in US, just got the official emui 10 download through the software update, also saw update in hisuite when I went to backup phone too
Click to expand...
Click to collapse
Good too here... I am still waiting to receive....
By the way theme you using....?
anish32 said:
Good too here... I am still waiting to receive....
By the way theme you using....?
Click to expand...
Click to collapse
on emui 10, glitter theme, I didn't like the new one due to color/icon choices but I turned on the dark mode setting now.
on emui 9, I used the pure google theme to make it a "dark mode"
anish32 said:
I heard a news that Emui 10 is rolling out in Europe, I live in Italy. Did any one got an update... I am still waiting, just a curious
Click to expand...
Click to collapse
I am from Croatia and a few days ago a guy postet he got his p20 update and i got official answer from huawei that p20/mate 10 will start recieving update in the middle of the month. For every device to get update it will take 2-3 weeks max. I hope that it helps.
Got the update this morning C432
steelmaggot said:
Got the update this morning C432
Click to expand...
Click to collapse
Mine also same C432 from Italy, but haven't received Any update at.. By the way... where you from
anish32 said:
Mine also same C432 from Italy, but haven't received Any update at.. By the way... where you from
Click to expand...
Click to collapse
UK
I switched country to China in the Support app (HiCare) and got the update instantly.
BTW: the "swipe sideways to change app" gesture on the fingerprint reader is not working, anyone else has this issue?
Pebs74 said:
I switched country to China in the Support app (HiCare) and got the update instantly.
BTW: the "swipe sideways to change app" gesture on the fingerprint reader is not working, anyone else has this issue?
Click to expand...
Click to collapse
Switching country... It doesn't work for me
Got the update in Bulgaria.
lightflier said:
Got the update in Bulgaria.
Click to expand...
Click to collapse
Still no in Italy
no update for me in Bulgaria and it's not country dependent unless locked and awaiting provider firmware approval
anish32 said:
Still no in Italy
Click to expand...
Click to collapse
Did you try launching the Update-Check via HiCare-App?
That worked for me.
Jesus1988 said:
Did you try launching the Update-Check via HiCare-App?
That worked for me.
Click to expand...
Click to collapse
Yes it's doesn't work... Between where you from
anish32 said:
Yes it's doesn't work... Between where you from
Click to expand...
Click to collapse
I am from austria
Got it last sunday, C605.
So far, camera results are the same, I will check if GCam works with EMUI 10.
a few days after upgrading to emui 10, factory reset and all, battery life has dropped dramatically, from almost 2 days to barely 1. anyone else noticing this?
Pebs74 said:
a few days after upgrading to emui 10, factory reset and all, battery life has dropped dramatically, from almost 2 days to barely 1. anyone else noticing this?
Click to expand...
Click to collapse
Not me.
What is causing that? An app maybe?
I upgraded it yesterday in Turkey Emui 10.0.0 i am still discovering the new things, Did anyone have a problem in WhatsApp voice note? , when i hear to notes, it continues mix with notifications sound
I like new music app it changes alot

Categories

Resources