No Sound from Speaker - E 2015 Q&A, Help & Troubleshooting

This did not only solve my problem. It is funny to read:
https://forums.lenovo.com/t5/MOTO-E-2nd-Gen/Moto-E-2nd-gen-lost-sound/td-p/3217138
"Slap on the back fixed it. Don't they do this to newborns also?"
"reminds me of long back when old CRT tv's needed a good slap on the side to set things right ......more the technology changes more it remains same "

actually I was going to tell you that, I fixed my father's phone with that

Related

Vibration dead

Hello
My friend got his Galaxy S2 today, but the vibration is dead, vibration settings is enabled and haptic feedback, but nothing works, tried wipe the device but still no vibration...
So it seems that it have to be sent back to repair... or do you guys know anything he can do?
Factory reset is about all .
jje
JJEgan said:
Factory reset is about all .
jje
Click to expand...
Click to collapse
I've done it 5 times, if you mean factory data reset via the settings.
no one knows what the problem is?
Your not the only one. My work colleague also received a Galaxy S II yesterday with no vibration working - he doesn't like to mess about, he sent it straight back. I'm starting to get really disappointed with Samsung, just like their TVs, constant defective units...
I have the same problem. Tried factory reset and installed new FW, but still nothing....
braap said:
I have the same problem. Tried factory reset and installed new FW, but still nothing....
Click to expand...
Click to collapse
My opinion:
Sounds like hardware . And the phone I so new ,returning it is the only option.
I have the same issue. Just noticed that i my phone did not vibrate on an incomming message and could nog get it to work through the settings panel either. It's very unexpected. I didn't do anything with it recently and I did not drop it either...
Going to try a reset, let's hope this works! :-/
Just love the phone so i would hate to return it and miss it a few days!
Edit 1: Just went into Test mode (*#0*#) and the vibration test did not work here either.
Edit 2: Factory Reset (within the phone) did not fix it either, so now I'm sending it in for repairs. Let's hope I won't have to miss it for too long... :/
Eureka, suddenly i noticed that my phone's vibration ability was back when walking to a shop with my headphones in. It seems like the headphone jack somehow influences things. Maybe a bad connection between these components?
Maybe you should try this out to confirm this.
Iam also having same issue..got my s2 a month back...have u guys got any ideas to fix dis bug....
Make sure it's a hardware problem after testing the vibration by dialing *#0*# and test the Vibration tool.
Mine's just done the same this morning. Second time now I've had to take it back. *sighs*
Got it repaired at Carphone Warehouse, said they replaced the screen, which kinda perplexes me as I thought most phones had the vibrate motor near the camera?
I've been using my Galaxy S2 lately as music player and noticed that the vibration on my phone doesn't always work (not on messages, phone calls or haptic feedback), even though I have the setting to "always".
I've browsed around online and noticed that other people have the same issue. Most wind up sending their phones back to the shop for repairs, but I fear it is just a bug and not a hardware issue.
So instead I play around with it and just before I frustrated want to send it into the shop, I think I found out how to "work around" this problem.
So the problem arises sometimes after plugging or unplugging head phones into the phone. What you need to do is:
- go to "settings"
- go to "sound"
- play around with the vibration settings (and the order is of importance, otherwise it doesn't work)
* set vibration to "only in silent mode"
* set vibration to "never"
* set vibration to "always"
On the last selection you will feel already that vibration is 'back' (if you use haptic feedback).
Sure, it works, but it is seriously annoying. I do hope Samsung quickly sends a patch/update to fix this bug!
Vibration died on my phone also. The trick above does not work for me.
It´s no bug, it´s hardware related.
If you move headphone plug gently sideways, it´s starts to work.
I think it´s bad contact or defective part.
I bought used phone and noticed it when i was testing phone.
I had to return it.. (didn´t , instead got it cheap..)
I opened up that phone that i got cheap.
I can now confirm that in my case there where flat cable broken on vibration motor.
Ordered new one on ebay.
In my case this phone has couple dents on chrome.
I think that voids warranty.
But look at the bright side.
I can fix it and phone was 170€ which is pretty cheap for me.
I can get more for my sgs1.
Sgs2 is very easy to open, if you compare to iphone 3gs.
[old thread, i know, but it's exactly as my problem]
The vibration doesn't work for a few days now, it only works when i plug the headphone jack just about when it makes the click sound, if i unplug it or plug it completely the vibration stops working (tested via *#0*#).
So, how did you guys fix this? Seems like a hardware problem but could be software too.
I have the same problem and also in my case is a problem with the headphones connector.
Now I wonder: but it is a defect in GS2 all or only some?
Had the same problem.
Just put my headphones in then while pulling out headphones jack switched silent mode on/off and it seems to fix problem. Maybe the problem is about shorting some contacts on headphones jack (in my case vibration turns off while headphones in) because of condensate which occurs while you carrying it in your pocket or maybe as Buffalee said its about broken flat cable who knows .

[Q] Noise cancellation/microphone hole is not open

Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Disassembling SGS2
http://www.youtube.com/watch?v=QKztg1ra4-0&feature=youtube_gdata_player
SativaNL said:
Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Click to expand...
Click to collapse
Hmm .. seems I have the exact same problem here. People are complaining they can't hear me and they hear a terrible echo. Tried with headset, problem solved (of course ) Not sure if it is not open, I can see something gray inside the hole, which could be the mic. Disassembling is not an option for me, just got it yesterday so .. if there is really something wrong I will go back to the store asap.
I am disappointed about this, really, expected a lot from this phone to replace my Desire.
EDIT: tried also speakerphone, then it is all normal. Speakerphone uses the mic on top near the headphone jack, I just found out. It looks like a faulty mic to me (or covered with something).
EDIT 2: Fixed, although people say that with my previous phone the quality was better. Reset to factory defaults did the trick for me. It seems that the firmware update the other day (used Kies) had messed something up, that is my guess.
New device
Well, I kept holding the problem. Yesterday in the morning all was fine, in the noon people kept telling they hear me with bad quality and an echo. I went back to the store, explained the situation, they gave me a new device. I can clearly see the difference in the microphone hole .. the first phone it was closed, here it is more open. Problem should be solved now, I hope. I can say that I tested the quality myself and I can hear the difference. The sound of voice is more clear and louder.
I think it is word a shot for you to try to change your phone for a new one.

[Q] Ear Speaker Crackle

Hello all
Got the S2 recently...was an HD2 user (with android) and am really impressed with the performance of the S2..though I am not too happy with two things.
- Battery...i just got the VillianRom installed..and I hope to see an improvement there..
- Ear speaker jarring...the ear speaker seems to crackle at certain frequencies. I checked the whole forum and there were some others with the same complaint and was asked to use the Volume+ app..which I have and to be honest i dont see much of a diffrence..the crackle is still there. I want to be sure if this is a hardware issue or a software issue...and how can I really solve it?
Can someone help?
ah.. another fellow s2 holder that has this issue.
YES! I have the same problem and its driving me crazy!!!
its random, and its buzzes, crackle or even sounds like the earspeaker is blown!
What have you done with it? I think I'll probably go change it but just checking here if you have found the solution?
there's one person with a vibrant saying he blew hot air into the earspeaker and it solved the problem (dunno if its advisable) and he didnt say how did he do that.
I seriously have no idea what you're talking about. I use Spotify non-stop on my SGS2, no crackling thing.
I'm not talking about the back speaker, its the front one where you listen to when you're in a call.
Hello! I have the same problem! Like it is distorting. I will take it to service centre today.
I really can't remember I posted that, my bad.
ok I got back my phone from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.
Thank you for your answer! I have the same problem. They dont belive that is something wrong. They changed the speakerphone and no solution. Now they tell me that must be something wrong with our network, which I dont belive... I was also suspecting that all have the same problem, they just dont recognize.
Thanks a lot!

[Q] speaker broken (not the audio one)

sorry to bother evryone but i cant find any topics seeing i dont know how to translate it.
i only get speaker (music) finds
so my speaker broke about 1 month ago . the one used for calling .
i went to get it repaired and was fixed.
now 3weeks later the same thing is happening.
distortion sound .
now i payed 50 euros for the first repair wich is still under warrenty .
but i want to know how this can happen . i dont drop my phone or cause it damg. in any way . always in a cover to prevent dirt etc piling up.
and i would rather not go back to get it fixed again for it to brake again in a matter of weeks.
especially since the guy that fixed it left his mark on my phone (toolmarks, bits broken of the corners of the frame etc.)
thnx in advance
Bjornlindekens said:
sorry to bother evryone but i cant find any topics seeing i dont know how to translate it.
i only get speaker (music) finds
so my speaker broke about 1 month ago . the one used for calling .
i went to get it repaired and was fixed.
now 3weeks later the same thing is happening.
distortion sound .
now i payed 50 euros for the first repair wich is still under warrenty .
but i want to know how this can happen . i dont drop my phone or cause it damg. in any way . always in a cover to prevent dirt etc piling up.
Click to expand...
Click to collapse
There might be bad connection on pcb, it causes that volume is not so strong and sound has sometimes mixed channels. Maybe this could be the problem. But dont know how that guy solved it - maybe with some externeal soldering. I am also imaging about two other another problems, but Its really hard to say it without internal look. Sorry
Bjornlindekens said:
and i would rather not go back to get it fixed again for it to brake again in a matter of weeks.
especially since the guy that fixed it left his mark on my phone (toolmarks, bits broken of the corners of the frame etc.)
Click to expand...
Click to collapse
WTF who was he? 50€ for THAT repair??? Personally I will kill him by my own phone after that looking "repair" for so huge price... He probably dontknow anything about opening plastic cases with special tools, even they cost only about 2€ on ebay...
Sorry for little OT, but must say it, because I am also servicing phones notebooks and so on... And these "repairmans" or "repair services" makes me really angry...
i agree on off topic
anyways thnx for you're reply, all he did actually was replace it and i dont even know if it was an original part (color differences from original)
so i can tell that it has bin replaced and the sound was alot better
it kinda sounds like your using a tiny speaker on to loud volume i suppose, and decreasing volume isnt helping.(crackling sound,distortion thats all i can come up with)
for now its doable i can still understand people (alot better then last time)
and it might be me but i feel like using another rom ferals now actually makes it sound a bit better (i could be wrong hard to test)
and i also didnt mention last time that on the audio speakers theres no problem .
arent they the same part ? i looked on the web and it looks like an L-shaped part that seem to match both speaker positions.
Thnx has bin pressed ofc.

[Q] Clicking noise near the earpiece..

Grab the bottom of your phone and shake it. Listen at the top of the phone I get tick tick tick tick tick..
I've read that ppl have had this same noise caused by the autofocus lens I just wanna double check before I go back to t-mobile with this thing..
First thing I learned about a new born. Never...Ever...Ever...shake them. It makes their tiny brains inside their huge heads...shake, shake, shake...and then they die.
so then yours does it too?
I'm not going to try it...because that is what's causing it probably. :silly:
lol im just hopin it's not a loose resistor or something
Mine does it just by tapping on the top half of the screen. I guess I'm going to try to take it back to sprint especially since I know its happening to other phones so they can't say I dropped it or something

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