Moto e (2nd gen) AT&T network isssue with 3G - E 2015 Q&A, Help & Troubleshooting

This phone is working fine on 2G network but when i switch it to HSPDA only (from test menu) It has 0 signals.
i dont know how to fix this issue, and i have this phone outsude US

Related

MOTO E only 2g Signal

I have currently got a moto e xt1023, which has wcdma band 1900, I only get 2g signal, my country network 3g only supports wcdma 2100 since because of this I don't get 3G or H symbol and the internet is very slow,
after a lot of research I found that the modem in my phone doesn't have wcdma 2100 band, I did try using qpst and added wcdma 2100 to nvitem 2100.but still couldn't get the 3g activated.
so finally I tried flashing other moto e version modems, after successful flash I don't get any signal at all, when I checked the nv item in qpst I see only few items available.

XT1527 Moto E 2nd Gen 4G LTE -- Only getting 3g on T-mobile?

So recently my roommate broke her phone, and I did a bit of research and found the Moto E 2nd gen LTE XT1527.. for some reason though she is only picking up 3G.. when I (on my T-mobile Oneplus 2) right next to her am getting bands 2,4 & 12 LTE just fine.
I realize since the last update on the Moto E, band 12 has been disabled, but that doesn't explain why she isn't getting bands 2 and 4. I didnt have any luck finding an answer to this in my googling, would the phone have gone to prefer 3G over LTE by default? The phone was bought from Amazon's warehouse, but seemed to be in new condition.
Anyone have any recommendations for troubleshooting this? or is this a known issue and I just havent found it yet.
Thanks
The modem usually prefers the strongest signal. If for some reason 3G/HSPA+ has a lower dBm, then the phone switches to that. From my experience the threshold to switch depends on the model, some phones can grasp onto weak LTE signals, while others will simply fallback to HSPA/Edge.
You should confirm that the Moto is using the correct APN. T-Mobile has two functional APNs, one is epc & the other is fast. For LTE you must use the latter, but check what network mode is active too.
Sent from my XT1528

CM13 - XT1524. Cannot connect to Mexican network

Hello everyone!
I have a Moto E XT1524 that I have bought in the UK. Works no problem on LTE on Three network. Phone was bought unlocked from retail.
I am now in Mexico, and while I expected LTE to not be working, I am unable to even connect to 2/3G. I can see the network, but it has a blue lock next to it and once I try to connect, it says <<Unable to connect to this network>>. Attached screenshot.
I have tried pretty much everything I could think of..
_ reinstall back the stock firmware
_ install XT1527 modem
_ played around with a manual network switcher app.
the SIM I am using is Nextel which uses AT&T network. I just want to connect to the network, any help is much appreciated
FYI
3G/LTE bands in mexico
bands supported by the different Moto E models
Definitely won't be getting 3G, as the XT1524 only has HSPA 900/2100, which are not used in Mexico.
Have you tried forcing GSM/EDGE-only mode?

MOTO E 3G / LTE not working ONLY Edge

Hi,
i have moto e 2015 phones recevied with short menu i have flash the phone to XT1511
sim card everthing is perfert the issue is only EDGE
no 3g / lte/ or 4g working any idea guys ?
i have attach the picture as well

Moto e (2nd gen) AT&T network isssue with 3G

This phone is working fine on 2G network but when i switch it to HSPDA only (from test menu) It has 0 signals.
i dont know how to fix this issue, and i have this phone outsude US
SaM11z said:
This phone is working fine on 2G network but when i switch it to HSPDA only (from test menu) It has 0 signals.
i dont know how to fix this issue, and i have this phone outsude US
Click to expand...
Click to collapse
This thread is only for Moto e first gen
You can ask your queries on https://forum.xda-developers.com/moto-e-2015

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