Moto e (2nd gen) AT&T network isssue with 3G - Moto E Q&A, Help & Troubleshooting

This phone is working fine on 2G network but when i switch it to HSPDA only (from test menu) It has 0 signals.
i dont know how to fix this issue, and i have this phone outsude US

SaM11z said:
This phone is working fine on 2G network but when i switch it to HSPDA only (from test menu) It has 0 signals.
i dont know how to fix this issue, and i have this phone outsude US
Click to expand...
Click to collapse
This thread is only for Moto e first gen
You can ask your queries on https://forum.xda-developers.com/moto-e-2015

Related

Need help... ROM disabled 3G?

Hello,
I installed a ROM, its been a long time ago, so I don't remember which one it was... but I've noticed that my phone which used to show G on the top is now showing H at the same place.
My question is, is it just displaying H and running on 3G, or did the ROM disable my 3g, and put me on HSDPA network?
To make some things clear..
G = GPRS (normally when 3G or HSDPA is not available)
3G = UMTS (if available from operator)
H = HSDPA (upgrade of UMTS)
If HSDPA is available and you are connected to UMTS (this is setup first, normally) it will switch to HSDPA modus and will display a H.
The G and the 3G are always shown if covered by the place/network you are on. The H only shows up if the network/coverage of hsdpa is good enough AND your connected..
Atleast, that is the case here.
thanks for clearing that up...
excuse my inferior knowledge, but any idea why it was showing 3G before I installed the ROM, and it shows HSDPA after I installed it?
magicman0 said:
thanks for clearing that up...
excuse my inferior knowledge, but any idea why it was showing 3G before I installed the ROM, and it shows HSDPA after I installed it?
Click to expand...
Click to collapse
Well if your on AT&T their roms have HSDPA locked for no apparent reason but chefs here tend to enable it for you to give you a significant speed boost in up/downloading.

XT1527 Moto E 2nd Gen 4G LTE -- Only getting 3g on T-mobile?

So recently my roommate broke her phone, and I did a bit of research and found the Moto E 2nd gen LTE XT1527.. for some reason though she is only picking up 3G.. when I (on my T-mobile Oneplus 2) right next to her am getting bands 2,4 & 12 LTE just fine.
I realize since the last update on the Moto E, band 12 has been disabled, but that doesn't explain why she isn't getting bands 2 and 4. I didnt have any luck finding an answer to this in my googling, would the phone have gone to prefer 3G over LTE by default? The phone was bought from Amazon's warehouse, but seemed to be in new condition.
Anyone have any recommendations for troubleshooting this? or is this a known issue and I just havent found it yet.
Thanks
The modem usually prefers the strongest signal. If for some reason 3G/HSPA+ has a lower dBm, then the phone switches to that. From my experience the threshold to switch depends on the model, some phones can grasp onto weak LTE signals, while others will simply fallback to HSPA/Edge.
You should confirm that the Moto is using the correct APN. T-Mobile has two functional APNs, one is epc & the other is fast. For LTE you must use the latter, but check what network mode is active too.
Sent from my XT1528

Need Help for Moto E 2nd Generation 2005

Hi, I m using this device (model XT1511) since 6 months but their is a problem. I can't connect 3G on this device. I select 3G service in setting and I am in 3G
Coverage area too. When I on SIM data connection it shows E (EDGE) and Internet is too slow. I apply code *#*#4636#*#* but nothing happened.
Please help me
Farhan Syed said:
Hi, I m using this device (model XT1511) since 6 months but their is a problem. I can't connect 3G on this device. I select 3G service in setting and I am in 3G
Coverage area too. When I on SIM data connection it shows E (EDGE) and Internet is too slow. I apply code *#*#4636#*#* but nothing happened.
Please help me
Click to expand...
Click to collapse
What country and carrier?
I m at Pakistan n using UFONE 3G cellular service. I also received 3G capable Head set confirmation from cellular service provider.
I apply Phone information Android code #*#*4636*#*# but nothing happened.
Plz give me some useful idea.
Farhan Syed said:
I m at Pakistan n using UFONE 3G cellular service. I also received 3G capable Head set confirmation from cellular service provider.
I apply Phone information Android code #*#*4636*#*# but nothing happened.
Plz give me some useful idea.
Click to expand...
Click to collapse
The XT1511 is the US model. While it has quadband GSM, it only has the three HSPA bands that are used in the US (2, 4, 5). UFONE needs HSPA Band 1.

MOTO E 3G / LTE not working ONLY Edge

Hi,
i have moto e 2015 phones recevied with short menu i have flash the phone to XT1511
sim card everthing is perfert the issue is only EDGE
no 3g / lte/ or 4g working any idea guys ?
i have attach the picture as well

Moto e (2nd gen) AT&T network isssue with 3G

This phone is working fine on 2G network but when i switch it to HSPDA only (from test menu) It has 0 signals.
i dont know how to fix this issue, and i have this phone outsude US

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