Hi all!
I faced a problem after installing the latest update from the Mi Fit official app.
Amazfit Bip is stuck on "smartphone <--> watch"
The watch at night decided to update, the phone was in power saving mode and apparently the update hung in the process.
Now on the watch screen only one picture as on an attached screenshot "smartphone <--> watch"
I have been installed several fw's, .res and .gps files by Gadget Bridge (from 0.0.9.49 to 0.1.0.45) tried 20 times but after flashing "smartphone <--> watch" screen appears again.
Now watches works like 1st Mi Band (steps taken appears in Mi Fit app)
Any idea how this can be fixed?
Thank you in advance!
http ://prntscr.com/i2pq06
Partially repaired by downgrading fw to v.0.0.8.74. In this fw watches display works correctly (shows time and I can switch menus). Upgrading to fw above 0.0.8.74 leads to stuck display.
Did you try to set the system language (temporarily) to english? You have no location in your profile so I could only guess. The german mi fit app seems to have this error, too, and un-/re-pairing after setting system language to english is a temporary fix here. Its annoying because after the next update - sometimes agps sync is enough to trigger it - the same error occurs again.
deppjones said:
Did you try to set the system language (temporarily) to english? .
Click to expand...
Click to collapse
thank you - problem solved after autoupdate to 0.1.0.80
Good to hear. My problems started with 0.1.0.80, too
hi. also happaned to me!!! can u write down how did u fixed this please ?
Shure
yuvalhaim said:
hi. also happaned to me!!! can u write down how did u fixed this please ?
Click to expand...
Click to collapse
Unpair Amazfit BIP from the mi fit app (at the bottom of the device settings screen).
Close mi fit app.
Switch system language to english (somewhere in the phone's settings, differs from device to device).
Start mi fit app.
Connect Amazfit BIP with mi fit app (if you don't have any other smart devices connected, this should be accessible from the first screen).
Confirm connection on the BIP.
Wait for any update/GPS/AGPS/sync to be finished.
The Amazfit BIP should now work. Maybe some settings have been reset and the watchface is back to default.
It should be safe to switch the system language back to what it was.
This fix is not permanent. It happened again, when I changed some settings and alarms in the mi fit app, and after an AGPS update (this should be made optional!). But I could not nail down the trigger, as it's running as expected now. I don't know if that's applicable for other languages as well as I only use german - and english for short periods lately.
hi
did the folwoing steps but still dispaly the parring pic,
please any other ideas?
deppjones said:
Unpair Amazfit BIP from the mi fit app (at the bottom of the device settings screen).
Close mi fit app.
Switch system language to english (somewhere in the phone's settings, differs from device to device).
Start mi fit app.
Connect Amazfit BIP with mi fit app (if you don't have any other smart devices connected, this should be accessible from the first screen).
Confirm connection on the BIP.
Wait for any update/GPS/AGPS/sync to be finished.
The Amazfit BIP should now work. Maybe some settings have been reset and the watchface is back to default.
It should be safe to switch the system language back to what it was.
This fix is not permanent. It happened again, when I changed some settings and alarms in the mi fit app, and after an AGPS update (this should be made optional!). But I could not nail down the trigger, as it's running as expected now. I don't know if that's applicable for other languages as well as I only use german - and english for short periods lately.
Click to expand...
Click to collapse
yuvalhaim said:
hi
did the folwoing steps but still dispaly the parring pic,
please any other ideas?
Click to expand...
Click to collapse
Sorry, no idea. If you did the unpairing before the language switching and then the re-pairing, it should partly reset the BIP (but no factory reset, that could only be done from the watch menu).
It's a pity, they did not build in a way to shut down the watch. Some people reported, that after the watch completely drained its battery,, it worked afterwards (but maybe only until the next sync).
Better write to huami for a fix to that.
Btw. I had to reconnect my watch two times today, so I better leave the mi app alone until I get home or my goal is finished. The re-pairing and agps update drains my phone battery quit a lot.
deppjones said:
Sorry, no idea. If you did the unpairing before the language switching and then the re-pairing, it should partly reset the BIP (but no factory reset, that could only be done from the watch menu).
It's a pity, they did not build in a way to shut down the watch. Some people reported, that after the watch completely drained its battery,, it worked afterwards (but maybe only until the next sync).
Better write to huami for a fix to that.
Btw. I had to reconnect my watch two times today, so I better leave the mi app alone until I get home or my goal is finished. The re-pairing and agps update drains my phone battery quit a lot.
Click to expand...
Click to collapse
Unistall MiFit.
Try to install this one :
https://www.apkmirror.com/apk/anhui-huami-information-technology-co-ltd/mi-fit/
Connect and wait.
Kéno40 said:
Unistall MiFit.
Try to install this one :
https://www.apkmirror.com/apk/anhui-huami-information-technology-co-ltd/mi-fit/
Connect and wait.
Click to expand...
Click to collapse
Thanks, but that's exactly the version I am running and that triggered the (buggy) firmware update in the first place.
I have a shortcut for my workaround. While the bug is triggered by any sync apart from steps, it also occurs when notifications are deleted from the watch. I set my phone to english and it seems to be enough to switch bluetooth off and on to reactivate the watch (on my german phone).
That way I don't loose the step counter and settings on the watch. Not that much of a hassle as before, but still annoying. I hope for an update of the firmware soon. Does anybody know a kontact to huami for the BIP? I just found one for the Pace and the Arc, but nothing for the BIP.
A was able to "unstuck" my Bip. Here are my steps:
1. unpair watch
2. Switch phone do English UK
3. Reboot phone
4. Pair watch again with Mi Fit app -> I was able to pair my watch on 2nd try. You should see now a time on display (after update of AGPS).
5. Switch phone back to your language
I think, we have to wait for an update for the firmware. Please report this bug via the mi fit app (the reporting function is a little bit buggy as it requires several tries most of the time). You can include the watch logs as well, maybe that helps to eliminate this bug.
My workaround is rather quick - close mi fit app if open, set phone language to English, wait for the phone to rearrange things, disable bluetooth, wait a short time, enable bluetooth, tap amazfit watch in list, start mi fit app, watch back working without settings and steps lost.
I admit, I am too lazy for that, so I just leave the phone set to englisch until this is sorted out...
deppjones said:
Sorry, no idea. If you did the unpairing before the language switching and then the re-pairing, it should partly reset the BIP (but no factory reset, that could only be done from the watch menu).
It's a pity, they did not build in a way to shut down the watch. Some people reported, that after the watch completely drained its battery,, it worked afterwards (but maybe only until the next sync).
Better write to huami for a fix to that.
Btw. I had to reconnect my watch two times today, so I better leave the mi app alone until I get home or my goal is finished. The re-pairing and agps update drains my phone battery quit a lot.
Click to expand...
Click to collapse
Same issue with my brand new BIP i have just received yesterday.
After pairing, it syncs with the Mi Fit app but the screen stuck in the phone <--> watch screen.
I changed the phone language to English (from Hungarian), pairing is fully done now with watch screen nicely working too.
Anybody ideas on why this is happening and how it should be resolved?
---------- Post added at 07:45 AM ---------- Previous post was at 07:40 AM ----------
xIndian said:
A was able to "unstuck" my Bip. Here are my steps:
1. unpair watch
2. Switch phone do English UK
3. Reboot phone
4. Pair watch again with Mi Fit app -> I was able to pair my watch on 2nd try. You should see now a time on display (after update of AGPS).
5. Switch phone back to your language
Click to expand...
Click to collapse
Hey Xindian, is this proved to be a permanent resolution for you?
I made the same process yesterday with success, and today morning I woke up with the stuck watch screen again
Kawitan said:
Hey Xindian, is this proved to be a permanent resolution for you?
I made the same process yesterday with success, and today morning I woke up with the stuck watch screen again
Click to expand...
Click to collapse
My watch are OK. But I didn't open Mi Fit app yet... I'll try later.
hi i try to do the same process but the problem remain!
the paring pic is still alwayes dispaly. (phone is parring ok to the watch, can find it , can see the steps ect )
xIndian said:
My watch are OK. But I didn't open Mi Fit app yet... I'll try later.
Click to expand...
Click to collapse
yuvalhaim said:
hi i try to do the same process but the problem remain!
the paring pic is still alwayes dispaly. (phone is parring ok to the watch, can find it , can see the steps ect )
Click to expand...
Click to collapse
I am having the same problem. Stuck in the "pairing screen". What can I do?
I also had the same problem in my OnePlus phone. My language was already English. Suddenly watch displayed Spanish language error saying asking to reconnect to phone.
I tried all the above methods but nothing worked even after multiple restarts and unpair/uninstall and watch still showing same error
I paired the watch with different smartphone. At that time it updated resources and agps then mi fit keeps crashing again
Don't know what to do and watch has more than 75 percent battery also. This is becoming really annoying. Not expected from a manufacturer like xiaomi
Sent from my ONEPLUS A5000 using Tapatalk
rstheboss said:
I also had the same problem in my OnePlus phone. My language was already English. Suddenly watch displayed Spanish language error saying asking to reconnect to phone.
I tried all the above methods but nothing worked even after multiple restarts and unpair/uninstall and watch still showing same error
I paired the watch with different smartphone. At that time it updated resources and agps then mi fit keeps crashing again
Don't know what to do and watch has more than 75 percent battery also. This is becoming really annoying. Not expected from a manufacturer like xiaomi
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
I have exactly the same problem. The App crashes directly after syncing on 2 phones...
Kawitan said:
Hey Xindian, is this proved to be a permanent resolution for you?
I made the same process yesterday with success, and today morning I woke up with the stuck watch screen again
Click to expand...
Click to collapse
Sadly, I am back - stuck on sync screen... We have to wait for next update i think.
Related
I have an Amazfit Bip clock and it has blocked in "Activity" page.
The touch screen does not respond, the physical side button either, the Mi Fit fails to connect, ...
The clock continuously displays that "Activity" menu screen and you can not interact with it.
How can I reset it or what should I do to use the watch?
I use Mi Fit 3.0.5, FW-0.9.14
Thanks
montarelonf said:
I have an Amazfit Bip clock and it has blocked in "Activity" page.
The touch screen does not respond, the physical side button either, the Mi Fit fails to connect, ...
The clock continuously displays that "Activity" menu screen and you can not interact with it.
How can I reset it or what should I do to use the watch?
I use Mi Fit 3.0.5, FW-0.9.14
Thanks
Click to expand...
Click to collapse
Yes, it happens when BIP trying updating A-GPS data. Run MiFit, keep watch close phone and let him update. Sometimes is failed, but close MiFit, clear memory and try again until success.
Thanks a lot.
In fact, it must be something related to what you say, becasuse as soon as the clock was recovered and connected again to the Mi Fit, it began to update the A-GPS.
What I do not know is if the solution you proposed works, because while it was blocked, the Mi Fit did not recognize it (it always put Connecting ...), it did not connect and I mismatched it and then I could not find it to link it again. That is, there was no bluetooth connection between My Fit and Clock, so I do not know how I could have updated the A-GPS clock trough the Mi Fit
Fortunately, the clock went off and when I put it to charge it started well and it works.
Hi there,
since today i have got the same problem. Sadly the battery is charged 100% so waiting for discharge may take some time. Does somebody know how to reset or force reboot or force discharge the watch?
Thanks in advance!
Amazfit bip problem
Hi, i got exactly the same problem with you..
After i switched my smartphone (from huawei P9 to LG V20) My amazfit Bip suddenly updating A GPS and after that, the touch display is hardly responding, then when i long press the button, it start to displays workout session that cannot be stopped or interrupted in the meantime, Mi Fit can not sync/interract during workout session).
After spent several frustating days, finally i conclude that the main issue is the firmware.
So here is what i did :
- Let the Amazfit watch battery drain (since the activity/workout session can not be stopped, it will drain faster than ussual).
- Recharge the watch until more than 10% and re-connect it to Mi Fit app. (Don't charge it too long, because when something goes wrong you will have to take time to drain the battery again).
- Download NOTIFY & FITNESS FOR AMAZFIT" app from google playstore and connect your Amazfit with the app.
- When the Amazfit Bip paired to Notify & Fitness For Amazfit,
unpaired the watch from the Mi Fit App, then uninstall Mi Fit from your phone.
- Now you have only 'Notify & Fitness for Amazfit' app connected to your amazfit bip.
.- Go to setting section in the app, scroll down and you will find firmware update section, then update the amazfit firmware (you will find some option : english/spain/italian etc., i've choosen english version)
- There imare 3 items that you have to sequintly update one by one : firmware, recources and gps (i failed to update the gps, but all i know, it doesn't matter anyway...)
- After the update finished (sometimes it failed, but i repeat it on and on untill it's succeed), my amazfit starts to work proper and not displaying work out session anymore.
Notify & Fitness for Amazfit is my saviour!
It works better than the official Mi Fit app.
Blocked after Workout
I also had a blocked Amazfit Bip:
On my first workout (a 3 hour bicyle ride), I wanted to stop it. Unfortunately the watch always restarted the workout again.
First I thought that I had double tapped the screen after pressing the Ok (to finish) button. But I tried this for at least 30 times. It always restartet the workout.
I still got a connection from the Mi Fit App, but it told me that the watch is within a workout.
I disconnected / reconnected the MiFit App several times and somehow I was able to quit the Workout.
I immediately switched off the watch, restarted and everything was fine again. No new firmware flashing was required.
I only have it since two days.
[Firmware 0.1.0.26]
Hello there,
I'm wondering if my Amazfit GTR (42mm) is not dying/dead
Here are the symptoms on the watch:
- The watch boots, but only displays the following message:
"Please open the App. and select "Check for updates" on the watch device page to continue update.
- After a few seconds the watch reboots, and repeats
==> So it seems the GTR is low on power
Meanwhile, on the Amazfit App
- During the little time the watch is visible, I can see it connected
- There is a red dot in front of "Check for updates"
- If I check it, and select "Update", I get the following message
"Make sure battery level is mode than 10% to update"
==> It's confirmed, the watch is too low on power to update
So I did the logical thing: connect the watch to the charger
- The watch then strongly vibrates for 20s
- It reboots
- And repeats
I have tried letting the watch in its reboot-vibrate cycle for 15 minutes, but nothing changed
==> It seems I can't charge my GTR anymore
Does anybody have any clue?
Is my GTR near-dead?
Thank you
I received mine today (47mm) and it also showed the message Please open the App. and select "Check for updates" on the watch device page to continue update. On another site, I found that I should remove the GTR from the Amazfit app and add it again, and maybe remove data from the Amazfit app altogether. I was using an Amazfit Bip before, so it made sense to me, and maybe I just needed to delete app data. But just after tapping on the option to remove the GTR from the app, before the app asks for confirmation, the update continued itself and the watch is now working. Battery was at 95%, so it wasn't a battery issue in my case.
Anyway, try removing the watch from the app and then deleting data for the Amazfit app and re-adding the watch again. This should eventually work. I've seen people commenting it can take a few tries before it finally works.
And also, you might need to keep the watch charging for a longer time, if your battery is currently dead. It this doesn't work, then the watch is definitely defective.
Thanks @jman0 for your feedback.
I also had a Bip before, and I did try to unpair the GTR completely from the Amazfit App, and pair it again, but I didn't remove data from the App.
I'll give it a try, but I fear the "reboot loop" when charging is not a very good sign (I suppose charging is independent from the App)
jman0 said:
I received mine today (47mm) and it also showed the message Please open the App. and select "Check for updates" on the watch device page to continue update. On another site, I found that I should remove the GTR from the Amazfit app and add it again, and maybe remove data from the Amazfit app altogether. I was using an Amazfit Bip before, so it made sense to me, and maybe I just needed to delete app data. But just after tapping on the option to remove the GTR from the app, before the app asks for confirmation, the update continued itself and the watch is now working. Battery was at 95%, so it wasn't a battery issue in my case.
Anyway, try removing the watch from the app and then deleting data for the Amazfit app and re-adding the watch again. This should eventually work. I've seen people commenting it can take a few tries before it finally works.
And also, you might need to keep the watch charging for a longer time, if your battery is currently dead. It this doesn't work, then the watch is definitely defective.
Click to expand...
Click to collapse
Hello there,
Update: I eventually managed to revive my GTR 42, yay !
How I did it:
Short version: "Just keep charging, just keep charging, charging, charging!"
Long version:
- I was in a boot loop "need firmware update - need 10% power to update - reboot during charging"
- Cleaning the contacts on the watch and charger, charging from PC or charger did not change anything
- Eventually, I:
Kept using the charger (a 2.4A one)
Left the watch to charge (with the boot loop) for a few hours
At a certain point, the battery reached enough charge to be able to install the firwmare at last
From then on, everything went back to normal.
So I'm no longer watch-less, I'll be watchful of any future firmware update
PS: During my search for answers, the gearbest support was very helpful and reactive
I've been using an Amazfit Bip together with the Mi Fit app for a long time without any problems. The Bip hardly ever lost connection to the phone. Then I bought an Amazfit Bip S and as the Mi Fit app does not support it, I had to use the Amazfit app. I recognized that the Bip S permanently lost bluetooth connection to the phone, no matter what settings I changed. So I thought it would be a problem of the Bip S and bought a normal Bip again. But same problem... if the phone does not lie directly on the table, most of the time Bip has no bluetooth connection. Even if the phone is in its case on my belt, the Bip loses connection.
So it must have something to do with the Amazfit app, I guess. Somewhere I read that if you uninstall and reinstall it, Bluetooth connection problems may be gone. But if I uninstall the app, I lose all data, so before I do that I try to investigate what could be the problem.
The phone is a Blackview BV9700 Pro. I already cleared all data and cache of the Bluetooth app. I restarted the phone. I turned Bluetooth off and on again. I turned the option for a permanent notification in the Amazfit app on and off, makes no difference.
Can anyone confirm that the Amazfit app has a bad Bluetooth connection compared to the Mi Fit app? Could the problem be caused because both apps were installed at the same time at the beginning? I had Mi Fit installed, installed Amazfit and because the Bip was recognized by both apps I uninstalled Mi Fit and kept only Amazfit.
In case my english sounds strange from time to time: I'm from Germany
Homer J. S. said:
I've been using an Amazfit Bip together with the Mi Fit app for a long time without any problems. The Bip hardly ever lost connection to the phone. Then I bought an Amazfit Bip S and as the Mi Fit app does not support it, I had to use the Amazfit app. I recognized that the Bip S permanently lost bluetooth connection to the phone, no matter what settings I changed. So I thought it would be a problem of the Bip S and bought a normal Bip again. But same problem... if the phone does not lie directly on the table, most of the time Bip has no bluetooth connection. Even if the phone is in its case on my belt, the Bip loses connection.
So it must have something to do with the Amazfit app, I guess. Somewhere I read that if you uninstall and reinstall it, Bluetooth connection problems may be gone. But if I uninstall the app, I lose all data, so before I do that I try to investigate what could be the problem.
The phone is a Blackview BV9700 Pro. I already cleared all data and cache of the Bluetooth app. I restarted the phone. I turned Bluetooth off and on again. I turned the option for a permanent notification in the Amazfit app on and off, makes no difference.
Can anyone confirm that the Amazfit app has a bad Bluetooth connection compared to the Mi Fit app? Could the problem be caused because both apps were installed at the same time at the beginning? I had Mi Fit installed, installed Amazfit and because the Bip was recognized by both apps I uninstalled Mi Fit and kept only Amazfit.
In case my english sounds strange from time to time: I'm from Germany
Click to expand...
Click to collapse
Hello,
Few things:
- I would recommend you to use only one App, AmazFit or MiFit at a time. I guess AMazFit is preferable depending on the watch you have. Unpair from one app and uninstall the app you don't want to use
- if you uninstall and reinstall the Amazfit or MiFit app with same credentials, Mi account or with mail/phone number, you should recover your data saved and you won't loose all your history. Maybe the one from the current day, I think. I jumped from MiFit to Amzfit with same account with no problem, recovering data for many years
- concerning the bluetooth, not sure what OS your are using, iOS or Android. You could check in the Amazfit or Mi Fit app properties if the OS is not using "battery saver" functions. Sometimes, by default, the battery saving is in "restricted mode" which can affect connections like wifi/bluetooth to save power. Try to see if you have this battery saving function ON and set to "no restrictions" - at least this is what I do on my Android phone.
Tzar92 said:
Hello,
Few things:
- I would recommend you to use only one App, AmazFit or MiFit at a time. I guess AMazFit is preferable depending on the watch you have. Unpair from one app and uninstall the app you don't want to use
Click to expand...
Click to collapse
Yeah - as I wrote I uninstalled Mi Fit and only use Amazfit now.
- if you uninstall and reinstall the Amazfit or MiFit app with same credentials, Mi account or with mail/phone number, you should recover your data saved and you won't loose all your history. Maybe the one from the current day, I think. I jumped from MiFit to Amzfit with same account with no problem, recovering data for many years
Click to expand...
Click to collapse
Hm, now as you said it... the Amazfit app also loaded the data from the Mi account.
- concerning the bluetooth, not sure what OS your are using, iOS or Android. You could check in the Amazfit or Mi Fit app properties if the OS is not using "battery saver" functions. Sometimes, by default, the battery saving is in "restricted mode" which can affect connections like wifi/bluetooth to save power. Try to see if you have this battery saving function ON and set to "no restrictions" - at least this is what I do on my Android phone.
Click to expand...
Click to collapse
The phone uses Android 9. The Amazfit app is not restricted by any battery saving modes as I put it on "Not optimized" just like the Mi Fit app before.
I' ve just recently bought redmi note 9 pro. My amazfit watch is t-rex. Since then every time I turn on my redmi , I have to enable gps, in order to connect the t-rex with zepp app, otherwise it doesn't connect. The message that appears is in the screenshot
Same with Amazfit Bip
Had same issue with my Amazfit Bip initially when the app was released. After about a dozen connects it now allows me to sync with bluetooth only however the initial sync only loads steps counts, I have to close app fully and reload to get it to sync any sleep data.
Weird!
I simply uninstalled the app. It has become pretty useless.
DarthJabba9 said:
I simply uninstalled the app. It has become pretty useless.
Click to expand...
Click to collapse
But if I do this I wont be able to connect my t-rex with the phone any more.
SACS73 said:
But if I do this I wont be able to connect my t-rex with the phone any more.
Click to expand...
Click to collapse
True. For me, it was nothing lost, because nothing I did (other than uninstalling it and then installing it again - every time) would make it connect. It was working perfectly fine before it became zepp.
Hi,
Every once in a while I get the message 'connection failed, update to the latest app to synchronize data'. I click the message away and I get back to my watchface, only my screen stays always on after getting this message. I always have to reboot...
I did already a factory reset, but didn't helped. I have a custom watchface, could that be the problem ? Or is it something else ? Anybody ?
Does it happen when you have default watch face?
iyengar said:
Does it happen when you have default watch face?
Click to expand...
Click to collapse
That I have to test...but don't want to have the standard facewatch anyway...
I did test it. Have occasionally the message on all tried watchfaces...I use the zepp app in combination with notify and fitness. Any one a solution ?
Maybe downgrade firmware and then update again to latest firmware? This sometimes fixes bugs..
I have the exact same problem with the Amazfit GTS . I have the same combination (Zepp app + Notify and fitness) and every few hours (or even more frequently) I get the same message and the screen stays on until I notice. Even if I press the screen for the message to go away the screen stays on until I also press the physical button.
Also besides that, the battery drain is awful. I used to get around 20-22 days of battery (with Amazfit app and Notify and fitness and everything enabled, even continuous heart rate) and now with the exact same settings i 5-6 days.. I can only get 1 day more if I disable things.
Problems started back in late August, early September when the Amazfit app changed to Zepp app but I am not sure if this is a fault of Zepp app or a problem between notify and fitness and the new Zepp app.
I have tried to do a factory reset to the watch, to delete zepp app and add it again etc etc but nothing changed. I have the default watchface and never used a custom one.
If someone finds a solution please inform us.
Just curious if anyone found a solution. I am having the same problem with connection failed, update to the latest version and I am on the latest version of notify app. Please help, thanks.
Without notify installed I have no problem.
By the way.....
I am on Android 11 with OnePlus nord