I am facing this problem since 2 years now. I am using docomo. My phone is always in power ONmode but it says switched off when someone tries to call me. But the moment I make a outgoing call or restart again, I am able to receive the call until next time when problem starts. I was using stock ROM and now lineage . I have bought new sim also . But still no use. I miss important calls .
Any help ?
Have you tried
1. Under wifi settings make sure 'sleep mode' off
2. under 'App notification' allow Phone app
I use default settings only
For WiFi currently , it is
Keep WiFi on during sleep : always
And phone app also. App determine importance of notification.
Are the sensors working or not?
Rex_z9 said:
Are the sensors working or not?
Click to expand...
Click to collapse
It happens once a while. only like in once a month.
For receiving call which sensor is required?
Have you tried Sims of any other operator ?
My primary no is Docomo only. Other sim (Vodafone, airtel) keep changing so not observed this. I change slots though .
Remove Docomo for an hour. Keep any other SIM. Let the phone go to sleep (may be after 30 min). Give a call to that no and see? if it is working put docomo in some spare phone and try MOTO with other SIM for a day.
OK I'll give a try
Related
Guys, I have a strange issue, 3 hours of IDLE time on my phone and when you call my number from other phones, it says it is Switched off!!! The network signal is full, strangely if i callback someone it rings, and then if you call me back, my phone rings normally!
I do not know what the issue might be here, I have tried resetting the phone, reinserting the SIM card. Changing the Networking setting to only GSM, but nothing helps!
This is not good, and it is causing me lot of headache, as I am missing important Client calls anyone with a remedy?
Guys .... anyone who can help me out here ?
zeph_syk said:
Guys .... anyone who can help me out here ?
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Click to collapse
Sounds like a network issue. Make sure you don't set the network mode to automatic/auto connect. Other than that, I can't think of much.
Edit.
Check your edge preferences and turn off any of the flip to mute functions. Also double check call rejection in Phone to see if it's rejecting calls for some reason.
Hey Guys,
Desperate lurker here saying First of all thanks for all the guides and everything that the devs and everyone that the community has done. I've search all of google and xda but i can't seem to figure out what's wrong with me Xperia Z2 .D6503
. T mobile carrier.
Basically since yesterday, I noticed that my phone couldn't receive or make any phone calls. but data internet, wifi internet and text messaging was working fine. Whenever people call me, i would just get a voicemail notice. At the time I was on the Marshmallow Existence rom. Ive done a lot of troubleshooting since then and still I can only make a call on GSM Mode.
Here's what i've done.
Wiped data and "reset" my phone on the Existence ROM - didn't work.
Wiped everything and flash Resurrection ROM - didn't work still.
Used someone else's sim card , couldn't receive calls either.
Use my sim card on a different phone - that one worked (SO IT'S NOT THE SIM CARD'S FAULT)
Placed back my sim card in the Z2 and reset flashed the stock rom from this page https://forum.xda-developers.com/xperia-z2/general/stock-t3355768
but that didn't work either.
I've also manually put the Tmobile APN.
Basically calls only work when changing it into GSM mode. but when i put LTE/WCDMA/GSM. Calls made under LTE/WCDMA/GSM Won't even make a dialtone when I make a cal. It basically just ends after a few seconds
I'm starting to think it might be a hardware issue because no matter which ROM i put, no matter how many factory resets and data wipes i've done. I can only make calls on GSM Mode.
Does anyone have any other ideas or should I just cry and buy a new phone.?
I suggest you to flash your phone with flashtool v0.9.18.6 and flash 291 ftf and wipe all
@whatsadophone
Have you try resetting APN for your SIM card when on your device?
thanks to everyone who tried to help. I don't know what happened. but after i tried putting the sim back in the Z2 to check my signals using Signal Spy, It suddenly can use LTE again. Only problem is since i installed that stock ROM, I lost my recovery mode and can't get it back. But i wont push my luck and just keep it like it is till i buy a new phone.
whatsadophone said:
Hey Guys,
Desperate lurker here saying First of all thanks for all the guides and everything that the devs and everyone that the community has done. I've search all of google and xda but i can't seem to figure out what's wrong with me Xperia Z2 .D6503
. T mobile carrier.
Basically since yesterday, I noticed that my phone couldn't receive or make any phone calls. but data internet, wifi internet and text messaging was working fine. Whenever people call me, i would just get a voicemail notice. At the time I was on the Marshmallow Existence rom. Ive done a lot of troubleshooting since then and still I can only make a call on GSM Mode.
Here's what i've done.
Wiped data and "reset" my phone on the Existence ROM - didn't work.
Wiped everything and flash Resurrection ROM - didn't work still.
Used someone else's sim card , couldn't receive calls either.
Use my sim card on a different phone - that one worked (SO IT'S NOT THE SIM CARD'S FAULT)
Placed back my sim card in the Z2 and reset flashed the stock rom from this page https://forum.xda-developers.com/xperia-z2/general/stock-t3355768
but that didn't work either.
I've also manually put the Tmobile APN.
Basically calls only work when changing it into GSM mode. but when i put LTE/WCDMA/GSM. Calls made under LTE/WCDMA/GSM Won't even make a dialtone when I make a cal. It basically just ends after a few seconds
I'm starting to think it might be a hardware issue because no matter which ROM i put, no matter how many factory resets and data wipes i've done. I can only make calls on GSM Mode.
Does anyone have any other ideas or should I just cry and buy a new phone.?
Click to expand...
Click to collapse
i have same problem any help pls?
try doing that signal spy solution by luck that I did in the post before that
Hello guys,
I am facing a real big issue after updating to the stable android pie release on my poco f1
I am using a jio sim. The incoming calls are not shown on the phone. Whenever a call comes to my number it never shows on the phone the caller will hear the dialer tone as normal
Also when I try to make a call it shows a message mobile network unavailable, mobile data and sms works fine all this time.
When I reboot the phone none of the issues are there for 15 to 20 minutes then it comes back.
There were no issues when i put the sim in the second sim slot but I need to have the same card.
I am really frustrated about this issue, I have missed many important calls as it never showed up on the phone
I cannot find any one else facing this issue. What could be the reason for this ? I hope it's some kind of software bug that can be fixed.
Please help me to fix this guys
Thank you
Hello guys,
I am facing a real big issue after updating to the stable android pie release on my poco f1
I am using a jio sim. The incoming calls are not shown on the phone. Whenever a call comes to my number it never shows on the phone the caller will hear the dialer tone as normal
Also when I try to make a call it shows a message mobile network unavailable, mobile data and sms works fine all this time.
When I reboot the phone none of the issues are there for 15 to 20 minutes then it comes back.
There were no issues when i put the sim in the second sim slot but I need to have the same card.
I am really frustrated about this issue, I have missed many important calls as it never showed up on the phone
I cannot find any one else facing this issue. What could be the reason for this ? I hope it's some kind of software bug that can be fixed.
Please help me to fix this guys
Thank you
Factory reset, install the new update 10.1.3.0 from sd card.
So this problem has been persisting for over a year now. I live in an area with great connectivity. All my family members have Jio sims and have never faced a problem.
Problem: I have two Jio sims in my phone. Sometimes my phone becomes unreachable or says 'number is switched off' when someone tries calling. If I try calling, it just shows call ended. The signal strength is always full and mobile data also works.
Restarting the phone or putting the phone in airplane mode and then back solves the issue.
Sometimes someone would call me, the phone would ring but I won't receive the call and then my phone would ring 30 minutes later and when I press answer, the app would hang.
Solutions I have tried:
- Factory reset my phone 3 times.
-Bought a new Sim
-Volte and WiFI calling is enabled, tried disabling also, but doesn't work
-Tried keeping Dual 4G on, it didn't work, tried turning off, it didn't work
Still problem is persisting
Please help, I don't have money for a new phone and I'm in the middle of job searching and I can't afford to miss recruiter calls
Jade1235 said:
So this problem has been persisting for over a year now. I live in an area with great connectivity. All my family members have Jio sims and have never faced a problem.
Problem: I have two Jio sims in my phone. Sometimes my phone becomes unreachable or says 'number is switched off' when someone tries calling. If I try calling, it just shows call ended. The signal strength is always full and mobile data also works.
Restarting the phone or putting the phone in airplane mode and then back solves the issue.
Sometimes someone would call me, the phone would ring but I won't receive the call and then my phone would ring 30 minutes later and when I press answer, the app would hang.
Solutions I have tried:
- Factory reset my phone 3 times.
-Bought a new Sim
-Volte and WiFI calling is enabled, tried disabling also, but doesn't work
-Tried keeping Dual 4G on, it didn't work, tried turning off, it didn't work
Still problem is persisting
Please help, I don't have money for a new phone and I'm in the middle of job searching and I can't afford to miss recruiter calls
Click to expand...
Click to collapse
My phone just started having this same issue. I have a redmi note 9s
Jade1235 said:
So this problem has been persisting for over a year now. I live in an area with great connectivity. All my family members have Jio sims and have never faced a problem.
Problem: I have two Jio sims in my phone. Sometimes my phone becomes unreachable or says 'number is switched off' when someone tries calling. If I try calling, it just shows call ended. The signal strength is always full and mobile data also works.
Restarting the phone or putting the phone in airplane mode and then back solves the issue.
Sometimes someone would call me, the phone would ring but I won't receive the call and then my phone would ring 30 minutes later and when I press answer, the app would hang.
Solutions I have tried:
- Factory reset my phone 3 times.
-Bought a new Sim
-Volte and WiFI calling is enabled, tried disabling also, but doesn't work
-Tried keeping Dual 4G on, it didn't work, tried turning off, it didn't work
Still problem is persisting
Please help, I don't have money for a new phone and I'm in the middle of job searching and I can't afford to miss recruiter calls
Click to expand...
Click to collapse
Try reinstalling the firmware