Error: -504 when trying to install app - OnePlus X Q&A, Help & Troubleshooting

When I try to install an app called Card Monsters, it goes all the way to installing and then pops up an error message. I have tried clearing data and cache, removing Gmail accounts, and rebooting. None of them worked.

What's your system ?
I can't find infos on error 504...
Just that
https://support.vitalsource.com/hc/...-app-installation-errors-in-Google-Play-Store

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[Q] I can't install app in my device

Hi, I'm italian (so sorry for my english), and I own an acer liquid mini with custom rom.
I have a problem, when I try to install an application from the play store, I get an error: Not enough space on the device. But I have 100Mb of free space. I tried to solve this problem wiped cache, and it worked.
So I went to the play store, and I downloaded an app. When it finished the download, I get another error: Package files is invalid.
I tried to reflash the rom, wiped cache, wiped delvik cache, wiped all. But the error there is always.
When I try to install an .apk on my device, I get this error: "application is not installed".
Do you help me?
crissstian96 said:
Hi, I'm italian (so sorry for my english), and I own an acer liquid mini with custom rom.
I have a problem, when I try to install an application from the play store, I get an error: Not enough space on the device. But I have 100Mb of free space. I tried to solve this problem wiped cache, and it worked.
So I went to the play store, and I downloaded an app. When it finished the download, I get another error: Package files is invalid.
I tried to reflash the rom, wiped cache, wiped delvik cache, wiped all. But the error there is always.
When I try to install an .apk on my device, I get this error: "application is not installed".
Do you help me?
Click to expand...
Click to collapse
Your problem is the "compability" of the app. And what is the app you tried to install?
And this error "Application not installed" is normal. Try to run Logcat and see what happens!!
Have you had this issue all along or did it start happening after doing something?
Does this happen when you try to install any app or just one app specifically?
Are you installing to app to the sd card or the device memory?
I agree with Indigo. Checking the logcat message during install is your best bet at figuring our what's going on.
I prefere show you logcat tomorrow because I haven't a pc now.
The problem appeared suddenly, about two weeks after that I install the new rom.
It happens with ALL app, whatever the method with which I install them, apk too.
I usually move the app to sd, but the app that I install from play store are downloaded in the device memory.
Thank you for the answers and sorry again for my very bad english.

[Q] optimus l9 p769- error 491

i installed an application from google play (clean sweeper) and through it, i was able to delete some of the pre-installed apps. i may have uninstalled a wrong one though...i keep getting a error message- process.android.media has stopped unexpectedly whenever i try to go to google play. and when i try to download anything that message will pop up followed by another that says, unable to download due to error (491) i have done resets, restores, mounted and unmounted my sd, cleared cache and data for all applications (individualy and system as a whole) reset app preferences, EVERYTHING!! but nothing has worked. it is un-rooted, not by choice---and only 2 months old...anybody out there with a solution/suggestion for me, id appreciate it greatly.
error 491
dott1er said:
i installed an application from google play (clean sweeper) and through it, i was able to delete some of the pre-installed apps. i may have uninstalled a wrong one though...i keep getting a error message- process.android.media has stopped unexpectedly whenever i try to go to google play. and when i try to download anything that message will pop up followed by another that says, unable to download due to error (491) i have done resets, restores, mounted and unmounted my sd, cleared cache and data for all applications (individualy and system as a whole) reset app preferences, EVERYTHING!! but nothing has worked. it is un-rooted, not by choice---and only 2 months old...anybody out there with a solution/suggestion for me, id appreciate it greatly.
Click to expand...
Click to collapse
I had this same error the other day.it happens because play store thinks your account sharing. instead of using phone to download something go to play store and send it to your phone after you do that once you will be able to install apps with your phone again.The some big long ways to fox this but you will have to search google for them if the simplest way doesnt work,
Error 491
I tried the short way to fix the error by trying to download from Google play store on my computer. No luck. gives me the same error. message. My phone is rooted but still can't do much with it. This is really frustrating. can someone please help.
---------- Post added at 04:32 PM ---------- Previous post was at 04:14 PM ----------
Hey to all of you still having problems with this error. After playing around with it I discovered I had to go into Google settings and turn on location access, and I also turned on "allow remote lock and factory reset" in the device manager tab. That seemed to do the trick. Hope this helps.

[Q] Accidentally deleted Contacts app on Vizio VTAB1008

I accidentally deleted the contacts app on my Vizio VTAB1008, and now I am occasionally getting error popups that says: "The process android.process.acore has stopped unexpectedly. Please try again."
Then the only option it gives me is: "Force Close"
I already tried a factory reset, and the contacts app did not come back, and the error message still appears.
Would it be possible to re-install it someway, or fix the error message?
hook54321a said:
I accidentally deleted the contacts app on my Vizio VTAB1008, and now I am occasionally getting error popups that says: "The process android.process.acore has stopped unexpectedly. Please try again."
Then the only option it gives me is: "Force Close"
I already tried a factory reset, and the contacts app did not come back, and the error message still appears.
Would it be possible to re-install it someway, or fix the error message?
Click to expand...
Click to collapse
A factory reset is for wiping user data, not for restoring the system. Do you have a custom rom or stock? Which system update / build version are you on? The Contacts app will be specific to that.
es0tericcha0s said:
A factory reset is for wiping user data, not for restoring the system. Do you have a custom rom or stock? Which system update / build version are you on? The Contacts app will be specific to that.
Click to expand...
Click to collapse
I have stock (whatever the company decided to put on it), In 'About Tablet' under 'Settings' it says that the 'Android version is '3.2.1 HTK55' and for 'Build number' it says '2.3.64'.
(It is running Honeycomb)
This is a log that I found using Log Viewer just in case it helps
2014-10-18 12:19:20.150 E 4310/AndroidRuntime: FATAL EXCEPTION: ContactsProviderWorker
java.lang.SecurityException: no permission to read the sync settings: Neither user 10007 nor current process has android.permission.READ_SYNC_SETTINGS.
at android.os.Parcel.readException(Parcel.java:1321)
at android.os.Parcel.readException(Parcel.java:1275)
at android.content.IContentService$Stub$Proxy.getIsSyncable(IContentService.java:693)
at com.android.providers.contacts.ContactsProvider2.isContactsAccount(ContactsProvider2.java:3076)
at com.android.providers.contacts.ContactsProvider2.updateContactsAccountCount(ContactsProvider2.java:3066)
at com.android.providers.contacts.ContactsProvider2.performBackgroundTask(ContactsProvider2.java:1144)
at com.android.providers.contacts.ContactsProvider2$1.handleMessage(ContactsProvider2.java:1036)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loop(Looper.java:132)
at android.os.HandlerThread.run(HandlerThread.java:60)
Sent from my VTAB1008 using XDA Free mobile app
es0tericcha0s said:
A factory reset is for wiping user data, not for restoring the system. Do you have a custom rom or stock? Which system update / build version are you on? The Contacts app will be specific to that.
Click to expand...
Click to collapse
I noticed that you haven't posted anything else...
I was just wondering if you had any input on how to possibly fix it...
Thanks
Bump

Can't install/update anything, anywhere

The device model is HTC Desire 620g.
Rooted
I have planty of space, but when i try to install/update anything it often gives me the error "Can't install app Insufficient storage available". When I try to install it from an apk it shows "Out of space".
The phone doesn't have a recovery.
Things I've tried:
-deleted dalvic
-deleted cache
-reinstalled google play
The phone can't factory reset through settings. I tried through adb and google device manager, still didn't work. When you try to factory reset it, it just reboots. I have some weird chinese "test" mode, in which i can boot through the volume/power buttons.
This doesn't happen for every app but if it happens once, it "black lists" it. Meaning it always gives the same error.
There are no .odex files.

Help! Photos app and File manager not working after debloating.

I'm getting a message saying that 'Photos failed to start several times. Restore it by clearing history?'
I tried all the solutions found on the internet. I re-installed gallery3d, filemanager, storagemanager, phonemanager, appmanager apks. Went to app management and cleared all cache of these apps and data too but still i get the same error.

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