Notification keeps on showing "Disable harmful app" - Android Q&A, Help & Troubleshooting

I bought my device a couple of months ago . After a few weeks of usage , the notification started coming saying
Disable harmful app
"File Explorer" can damage you device
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My phone is NOT rooted. I even did a factory reset, and installed 2 apps only, instagram and inshot (because i believe they have nothing to do with this notification). But notification kept coming !
Clicking the notification takes me to google play where it asks to disable the app. I click on the disable button , the notification goes away , but after a few minutes, the notification is again on my face
I went to All Apps, and checked if there is any other file manager causing this, but there isn't. The one that google keeps notifying me about is installed on the phone by default and disabled (with package name "com.oinea.myfiles"). There is another default "My Files" app, which can not be disabled but i did force stop it. But the notification is still coming. Its such a headache . Can any body please help me .
All the related images are attached !

Related

[Q] How to remove whats app from greenify?

How to remove whats app from greenify? the new update doesn't show any option or may be I am missing something obvious. I don't want whatsapp to be hibernated
Did you try to highlight Whatsapp in the hibernated list and click the menu button? You will see the option to degreenify the selected app. Click that and it is degreenified.
tnsmani said:
Did you try to highlight Whatsapp in the hibernated list and click the menu button? You will see the option to degreenify the selected app. Click that and it is degreenified.
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In teh latest version when I highlight it then shows 2 options one is X another is zzZ I clicked on X so whats app is no more in hibernated list but I am still not getting messages unless I open whatsapp
which means it still is hibernated.
I got the message saying
"Despite degreenified apps still stay in hibernation until you wake it up by explicitly launching it" so I have opened it its not in the app list but still remains hibernated.
Am I missing something? cant I get whatsapp back out working normally?
Those options are for hibernating (zzZ) and cutting off the wake up path (not X but a scissor). What you should have done is to click the menu button (three vertical dots). Then you would have got the option for degreenifying. What you seem to have done is to cut off the wake up path.
You can try to clear the cache and data of Greenify and see whether Whatsapp works. But it will involve selecting all the apps again to greenify. Otherwise I think that you may have to uninstall and reinstall Whatsapp.
I am not an expert on this so wait for some more comments before attempting to do anything.
Actually new version changed a bit so I could not find those option, anyway Just restarted the phone & seems what app is running now, I can see it in running apps will wait to get a message, hopefully its working now.
sgsI9003 said:
Actually new version changed a bit so I could not find those option, anyway Just restarted the phone & seems what app is running now, I can see it in running apps will wait to get a message, hopefully its working now.
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IF you are facing similar problem in the future, you could actually backup your WhatsApp conversations (TiB or other backup tools you admire) and uninstall WhatsApp. After uninstalling, reboot, and then reinstall WhatsApp. Launch WhatsApp first and then attempt backup restore for your WhatsApp app.
This is a known problem and proved to some people faced it. Unfortunately however, Greenify has no way to fix this, as this is much more in behalf of WhatsApp's fault. You can search in the old thread if you are interested.
Remove Apps from Auto-Hibernation
1. Open Greenify App
2. Look for the app you want to keep open under the "Pending Manual Hibernation" list.
3. Press AND HOLD the app for a few seconds.
4. When new menu appears across the top, press the "X" button to remove it from the auto-hibernate list.
This is for Greenify App v2.8.1 on Android (Galaxy Note 5 on AT&T Network).
Trying to de-greenify stopwatch/timer app
I have a stopwatch and timer app which does not sound its alert when Greenify is active. If I force stop Greenify I get the alerts. The app does not show on Greenify's list of hibernated apps , even when a timer is in progress, so I can't work out how to de-greenify it.
Any ideas?
itm said:
I have a stopwatch and timer app which does not sound its alert when Greenify is active. If I force stop Greenify I get the alerts. The app does not show on Greenify's list of hibernated apps , even when a timer is in progress, so I can't work out how to de-greenify it.
Any ideas?
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- if on MM/Nougat remove app from optimize list using ROM interface
- avoid using aggressive/shallow doze (experimental features)

Mate 10 Pro - broken notificattions

Hi guys, I have serious issue with my Mate 10 Pro. I started to notice, that my phone is not notificating me about new e-mails (gmail and outlook apps), new messages (hangouts) or reminders (to-do app). I Googled everything about this but nothing helped. I set background apps to "manage manually" and turned on "Ignore battery optimisation". I have also locked the apps in multitasking and added widgets to home screen. Nothing helped.
Also I have noticed that during the night all apps are gone from multitasking. What is going on? I never had such issue with any Android phone or tablet before.
Can anybody help me please?
yurij666 said:
Hi guys, I have serious issue with my Mate 10 Pro. I started to notice, that my phone is not notificating me about new e-mails (gmail and outlook apps), new messages (hangouts) or reminders (to-do app). I Googled everything about this but nothing helped. I set background apps to "manage manually" and turned on "Ignore battery optimisation". I have also locked the apps in multitasking and added widgets to home screen. Nothing helped.
Also I have noticed that during the night all apps are gone from multitasking. What is going on? I never had such issue with any Android phone or tablet before.
Can anybody help me please?
Click to expand...
Click to collapse
Which firmware do you have
I had same issues with some apps but now, it works fine, at least with apps I'm using
sonydesouza said:
Which firmware do you have
I had same issues with some apps but now, it works fine, at least with apps I'm using
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8.0.0. 125 (C432), no update avaliable
yurij666 said:
8.0.0. 125 (C432), no update avaliable
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I have 127-C432 o'er update from 115-C432.
Never had 125 ?
sonydesouza said:
I have 127-C432 o'er update from 115-C432.
Never had 125 ?
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I have single SIM version, from Orange with data plan. I would try factory reset but I consider it as a last resort
yurij666 said:
I have single SIM version, from Orange with data plan. I would try factory reset but I consider it as a last resort
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Click to collapse
Ahh.
Ok.
Bloody hell orange ?
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
Cephalus said:
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
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I have already done these two steps. Didn't work. For example this morning I checked my phone, no notification. I opened gmail app, suddenly there is big 7 next do my new e-mails. Even then there was no notification in status bar.
yurij666 said:
I have already done these two steps. Didn't work. For example this morning I checked my phone, no notification. I opened gmail app, suddenly there is big 7 next do my new e-mails. Even then there was no notification in status bar.
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Click to collapse
Have you checked that the app has notification permissions? SETTINGS -> APPS & NOTIFICATIONS -> NOTIFICATIONS MANAGEMENT
This is admittedly a far stretch as by default all apps should have notification permissions, but it's worth a try - and unfortunately is the only remaining idea I have.
Cephalus said:
Have you checked that the app has notification permissions? SETTINGS -> APPS & NOTIFICATIONS -> NOTIFICATIONS MANAGEMENT
This is admittedly a far stretch as by default all apps should have notification permissions, but it's worth a try - and unfortunately is the only remaining idea I have.
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Yes, did that too. Even set those apps to priority. I guess I will really have to try that factory reset. What also bothers me is, that sometimes I want to unlock the phone (fingerprint or button) I hear the unlock sound, but the phone lights up like 5 seconds later.
yurij666 said:
Yes, did that too. Even set those apps to priority. I guess I will really have to try that factory reset. What also bothers me is, that sometimes I want to unlock the phone (fingerprint or button) I hear the unlock sound, but the phone lights up like 5 seconds later.
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Click to collapse
I doubt that the factory reset will help you. Well, at least with the to-do app reminders part. As I've described in my post (https://forum.xda-developers.com/mate-10/help/local-notifications-t3737241), almost any to-do app fails to show the reminders (all possible optimization turned off, all permissions given), and it either has smth to do with our firmware, or with the apps not being adopted for the Oreo (some noticeable changes in notification API).
But if his phone takes 5 seconds to wake up, something is seriously wrong. I would highly recommend a factory reset if for nothing else than fixing the 5 second wake up time.
i have the same issue with almost all apps that i am using
did everything in google and still no luck
not sure is it app issue , huawei , android .... me ?
common i dont want to open and check all apps all the day to see if there is update or not just push it to me as soon as it get .
Same here, I have BLA-L09 8.0.0.128 (C432). I've tried all battery and notifications settings and I've also factory reset my phone. Google now does not update news, Gmail does not notify new emails, 3rd party widgets do not refresh, and the app for my car does not sync via Bluetooth (I have to remove the the BT profile and create it again to sync 1 time then stops)
I had the same problem with my previous phone (samsung note 3). It turned out to be due to IPv6 being enabled. Have you tried disabling it?
Cephalus said:
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
Click to expand...
Click to collapse
Thanks for this! I had already done #1, but #2 I had no clue about. It seems to have fixed the delay in notifications from the Outlook app.
Novi84 said:
Thanks for this! I had already done #1, but #2 I had no clue about. It seems to have fixed the delay in notifications from the Outlook app.
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Click to collapse
I wonder why Gmail is not listed as an app that can bypass the battery optimization?
jaseman said:
I wonder why Gmail is not listed as an app that can bypass the battery optimization?
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Click to collapse
Because its preinstalled app. Anyway both settings doesn't works. I'm selling this peace of **** phone because it has no use anymore. Worst phone ever.
Can't get notifications from most of apps. So why do I need a smartphone like this...
And even battery, doesn't lasts full day from the time I wake up, till I go to sleep. so Huawei is the last phone I ever bought.
so is there any chance to have this issue fixed ?
by update perhaps , can we contact them or complain so they notice ?
i really search about phones before i buy it and choosed this one from the e specs and reviews
but i didnt expect there is a (SMART)PHONE would have a problem like this at all it is unbelievable
and i dont want to sell it .. just want this issue to be fixed
Just a thought...I read here and elsewhere that putting widgets on your home screen helps notifications comes through due to the fact that the widget keeps the apps open. I did this with my Honor Note 8 and, along with the other bits of advice above, got most of my notifications to work.

HELP

Urgent help needed adds are popping up, first shows google logo then random add pops up everywhere haven't installed any new apps like wtf what it making it show up?
Ranop11 said:
Urgent help needed adds are popping up, first shows google logo then random add pops up everywhere haven't installed any new apps like wtf what it making it show up?
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Click to collapse
Is it by chance Google Assistant or just the Google App? Can you post a screenshot of the advertisement your seeing?
If in doubt try factory data resetting the phone. I would suggest this combined with an antivirus/malware scanner (at the very least the latter if you don't plan on factory resetting the phone). A factory data reset basically resets everything back to default and removes all your apps. Set your phone backup, install some sort of antimalware/antivirus app and then pay particular attention to what apps you install. If the issue happens again take note of what apps you installed last/recently (cuz they might be the cause).
Don't do factory reset,download Malwarebytes eecurity,u will get 1 month free,then choose "use deep scanner during full scan" from the settings,it will detect and kill the malware nd adware
Chack the apps with an "overlay permisson"
Got it fixed had running Malwarebytes and Samsung owns antivirus both got nothing, i cleaned Google cache, reset their app data, removed few apps and its gone thankfully, have no idea where it would come.
The picture attached is "Estonian language" but yeah it would close my apps and show the add when I click show recent apps shows "Google play services" and then it immediately deletes itself.

notification issues.

For anyone experiencing notification issues.
I was. None were coming through when they were sent. I changed push notification delay. I tried near everything
(Not coming through you have turned on notifications turn off power saving etc for the app)
If you have root and are able to freeze applications ( I have used titanium backup) to freeze the security app. All my notifications are coming though properly now.
I saw on a website someone that changed the security app so I thought why not freeze it. It works .
Still have access to permissions etc.
The only thing to remember is to keep them in memory. If you close the app you will have to reopen it manually.
I'm on ZUI 11
Not root case
If you don't have root, you can turn off battery optimization in settings for the apps you want, them put them on "autostart" in the security app and just minimize the apps
It's not a good solution, since you can't close fully the apps, but at least you will have notifications
Astronomico said:
If you don't have root, you can turn off battery optimization in settings for the apps you want, them put them on "autostart" in the security app and just minimize the apps
It's not a good solution, since you can't close fully the apps, but at least you will have notifications
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I tried that. I would receive notifications only occasionally... So it wasn't great :/
ajmdc said:
I tried that. I would receive notifications only occasionally... So it wasn't great :/
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Yes, it's not good, that's why I'm trying a custom rom now
But for those who are afraid to root/install a custom, it's what they have (notificon also helps, but have to pass through the same steps)
ajmdc said:
For anyone experiencing notification issues.
I was. None were coming through when they were sent. I changed push notification delay. I tried near everything
(Not coming through you have turned on notifications turn off power saving etc for the app)
If you have root and are able to freeze applications ( I have used titanium backup) to freeze the security app. All my notifications are coming though properly now.
I saw on a website someone that changed the security app so I thought why not freeze it. It works .
Still have access to permissions etc.
The only thing to remember is to keep them in memory. If you close the app you will have to reopen it manually.
I'm on ZUI 11
Click to expand...
Click to collapse
Just bought lenovo z5 pro 64gb. I have same problem with whatsapp and other user app notifications. Im on ZUI 11. 1.093 ST.
Im finally found a way to make whatsapp and other user app to make a sound when message coming.
Just install Missed Notifications Reminder from play store. After installation complete, just give permission access for this app to run. Next, you can set reminder for as low as 0.1 minutes ( fastest option and its fast enough ) and set reminder repetitions, i set for 2x repetition. Then finally you can select what application do you want to be reminded (any app on your phone).
Now, when new notification come, my phone will make sound :laugh:
For those who still use the stock china zui, the notification bug still occurs?
yes i still have notification issues sometimes with whatsapp even though i went through all the settings in the security app and battery optimization.even installed missed notifications reminder which helped a little but not always.
im using the latest zui rom 11.5.247.things worked much better on 10.5

Find X2 pro bugs

Let's collect our discovered bugs of this device. Here are mine:
Default Launcher setting is lost upon reboot. In my case I set Hypersion as default, reboot and the setting is gone. I have to reset and sometimes eben force close the stock launcher or I will still end up on stock when I go back from an app.
GPS coordinates are often wrong in exif of taken photos.
Android Auto freezes as soon as the phone goes into standby.
9gag stays empty and needs to be closed if it was in background.
Google Photos is super laggy due to scoped storage limitations in Android 11. Especially while deleting pictures. Maybe not an device specific issue.
Gboard overlays on places it shouldn't, in any app, only way to fix is to close the app completely.
Game Space app resets everytime I restart my phone, additionally, unhides games, meaning I've gotta flick the switch each time.
Oppo App Market, when I update a app and press install, the install prompt repeatedly refreshes even if the apps installed successfully, only resolve is to close the app completely, and refresh the update page.
Notification panel stays grey even with enhanced dark mode.
App drawer cannot be customized at all, not even row layout.
Swipe up gestures seem to have a hang when swiping up from the centre, also affects keyboard too.
UI glitches in certain apps.
Oppo App Market now persistently requests read app usage permission.
File Manager has a hang upon opening varies between 1-4 seconds.
Microphone volume on social media applications is ridiculously low.
I realize that app drawer customisation & notification panel colour, aren't bugs, however they're very annoying.
Where do we report bugs to Oppo? Cant find it anywhere
Pressing "Close all" disconnects Garmin watch, as it seems to shutdown Bluetooth in the process. Reported to Oppo. No response.
warriorprincess03 said:
Pressing "Close all" disconnects Garmin watch, as it seems to shutdown Bluetooth in the process. Reported to Oppo. No response.
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Click to collapse
Where do you report bugs? I have s few to add also
warriorprincess03 said:
Pressing "Close all" disconnects Garmin watch, as it seems to shutdown Bluetooth in the process. Reported to Oppo. No response.
Click to expand...
Click to collapse
It does not shutdown Bluetooth but the plugin app that is running in the background and is needed to communicate with the watch. Same thing with Samsung active plugin - when I hit close all I get a notification that the plugin restarted itself.
Craphead said:
It does not shutdown Bluetooth but the plugin app that is running in the background and is needed to communicate with the watch. Same thing with Samsung active plugin - when I hit close all I get a notification that the plugin restarted itself.
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Click to collapse
I have Samsung active running fine. Close All does not restart plugin
Robsjo said:
Where do you report bugs? I have s few to add also
Click to expand...
Click to collapse
I just sent them an email to their Australian support email address.
There are plenty in the Color OS 11 update. Here's another one... Using "Keep screen on while charging" in Developer Options to circumvent the annoying Android Auto issue, and Navigation pops up with no way of canceling it, even after the phone is disconnected from USB. The only way to get rid of this notification is to restart the phone. Oppo really shouldn't have pushed such a buggy update without proper testing.
Edit... Seems this bug doesn't even need to have android auto activated, just charging via my car's USB port will trigger the navigation bug. Any way to rollback to Android 10? More problems than this is worth.
Craphead said:
It does not shutdown Bluetooth but the plugin app that is running in the background and is needed to communicate with the watch. Same thing with Samsung active plugin - when I hit close all I get a notification that the plugin restarted itself.
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Any way to stop it though? I miss out on notifications.
warriorprincess03 said:
Any way to stop it though? I miss out on notifications.
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Click to collapse
Don't know about that but personally I don't see any reason to ever hit "close all" in the first place.
Good evening from France to the whole XDA community!
I have a problem on my Oppo Find X2 PRO: it often happens that when I call or someone calls me, no sound is picked up by the phone when I speak. My caller can't hear me.
I wonder if this is related to the use of a Bluetooth device (my speaker, my headset) before?
Has anyone experienced this problem and if so, how did they solve it?
I would add that a simple reboot is enough to correct the problem...

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