Bluetooth issue following upgrade to B131 - Huawei Mate 10 Questions & Answers

Hi, I'm wondering if anyone is having any issue with the audio quality car stereo bluetooth connection after upgrading to ALP-L29C636 B131? It's currently unusable for me as the connection is very choppy when connected to my car stereo, but everything is fine when I'm using it Samsung Icon Bluetooth earphone. Any suggestion to fix this issue other than factory reset or wait for the new firmware update? By the way I upgraded from b129 to b131 using Funky Huawei method.
Cheers
Sent from my ALP-L29 using Tapatalk

Have you tried deleting your car's Bluetooth entry from the 'phone, then re-pairing them?

Hello i am comming from ALP29 B636 and with 131 build and experience same problem special with music high freq. it seems like over amplified sound. Have never experience that on 128.

Cephalus said:
Have you tried deleting your car's Bluetooth entry from the 'phone, then re-pairing them?
Click to expand...
Click to collapse
Thanks for your suggestion, I’ll give that a try.
Sent from my iPad using Tapatalk Pro

Did you find the solution for that?

I am having the same issue. **** I'm mad. I tested with my wife's p20 pro and the choppy sound issue is not there. Shame on you Huawei.

Related

Jabra BT320s or similar

Just to resurrect this thread from back in the day, has anyone seen THIS??
Im wanting a wireless bluetooth A2DSP thing with the AVRCP buttons on it. Also I want to be able to use my own earphones and this looks the ticket!
Has anyone used this or something similar on the Hermes yet?? And if so does the A2DP fix work?!?!
I've tried a number of headsets on the Hermes, including the 320s.
In terms of connection and stability the HTC is by a far distance the most stable. The 320s did not have a good connection when I tried it.
Unfortunatly all headsets had lots of hissing when used with WM6. I did not try all of them with WM5, but the results seems to be much better.
Some people have good results using reg. hacks or the Widcomm stack. For me that doesn't work.
The AVRCP buttons worked fine on all headsets I've tried (with the media player. Not all players support AVRCP).
All in all the quality of all headsets is much worse than the supplied wired headset. Still the headset makes sense to me, but not for high quality listening.
mrvanx said:
Just to resurrect this thread from back in the day, has anyone seen THIS??
Im wanting a wireless bluetooth A2DSP thing with the AVRCP buttons on it. Also I want to be able to use my own earphones and this looks the ticket!
Has anyone used this or something similar on the Hermes yet?? And if so does the A2DP fix work?!?!
Click to expand...
Click to collapse
Webhmaster said:
I've tried a number of headsets on the Hermes, including the 320s.
In terms of connection and stability the HTC is by a far distance the most stable. The 320s did not have a good connection when I tried it.
Unfortunatly all headsets had lots of hissing when used with WM6. I did not try all of them with WM5, but the results seems to be much better.
Some people have good results using reg. hacks or the Widcomm stack. For me that doesn't work.
The AVRCP buttons worked fine on all headsets I've tried (with the media player. Not all players support AVRCP).
All in all the quality of all headsets is much worse than the supplied wired headset. Still the headset makes sense to me, but not for high quality listening.
Click to expand...
Click to collapse
Gutted!!
Im thinking is there a way i can test A2DP using my PC as the headset?! Il get back to you if i find a solution.
mrvanx: I am currently using my Jabra BT620s (http://www.mobilefun.co.uk/product/9783.htm) with all AVRCP functions working properly on my Orange SPV M3100 loaded with Black's latest WM6 ROM.
Jabra BT8010 has a great sound and is very flexible...
I would recommend it
BT 320 has software upgrade from Jabra website. Also, it has a very good function - to collect other music player using a wire at the same time collect to your phone using BT. This can perfect solve the music sound quality problem about your PDA.
leochan2005 said:
BT 320 has software upgrade from Jabra website. Also, it has a very good function - to collect other music player using a wire at the same time collect to your phone using BT. This can perfect solve the music sound quality problem about your PDA.
Click to expand...
Click to collapse
You mean the BT230 can be connected to a different MP3 player using a cable too? (rather than Bluetooth)
Yes, the model number is BT 325s, check this out. But I cannot find any in HK
Mrvanx
I got a BT320s for my super.fi 5 Pro. The sound is excellent.
Volume adjustment is good
I got the latest FW from the Jabra Singapore site (no way to know what version is on the device and what version is on the upgrade)...
The US site shows it as coming soon???
When getting a call while listening thru A2DP you can take the call but then the phone hangs and need to be reset.
The BT8010 works better from this stand point (not much but at least no need to reset the XDA)
One of the main issue with BT320s is that it switch on by itself easily through a slight push on the central button... and the call management...
This may be due to my WM6 ROM (4/23 from LVSW)...

[Q] streaming music to bluetooth headset?

Hey, I've seen this question asked here and there but I can't get a straight answer, especially one that specifically applies to my 3VO.
SO--I've a bluetooth headset (Samsung HM1000) and a 3VO. Can I stream music, audio from movie tracks, etc. to my headset? I've heard a lot about A2DP, and since the headset packaging doesn't mention that I'm guessing that's not a feature. Am I SoL? Any apps or root tricks to fix this?
I would definitely have paid more for a legit headset if I'd even considered that this would be a problem (my fault for assuming!).
Thanks in advance!
I stream just fine to my Motorola S9 HD and Motorola S10 HD headsets.
Sent using XDA premium app.
...those are both A2DP so it's unclear to me whether your situation sheds light on mine, as my HM1000 is (I don't believe) A2DP.
no A2DP, no streamy to your headset..
yes, you are sol...
****. Kthanks.
Try an app called bt mono in the market. Might work for you.
Locked & Loaded
scramer said:
I stream just fine to my Motorola S9 HD and Motorola S10 HD headsets.
Sent using XDA premium app.
Click to expand...
Click to collapse
Love the S9 HDs I will replace mine if they ever break with another set. I tried the new s10 series and they are not comfortable for me.
Sent from my PG86100 using Tapatalk
felacio said:
Love the S9 HDs I will replace mine if they ever break with another set. I tried the new s10 series and they are not comfortable for me.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
The s10 HD headsets sound like crap compared to the s9 HD.
DarkManX4lf said:
The s10 HD headsets sound like crap compared to the s9 HD.
Click to expand...
Click to collapse
They didn't sound good when I had them on, but I chalked that up to the fact that they fit SO horribly and uncomfortably that they just werent sitting in my ears properly. never had that issue with the S9-HD's
Motorola really dropped the ball on those, here is hoping there next upgrade is worth it. as of right now if my s9's die I can still find them without too much trouble at a good price.
not sure how much longer that is going to be an option though.
is there a combo type BT headset that can stream music but also be used to talk when a call comes in???????
oops. I think I didnt research this first.....i guess this one does both....SORRY.
kinextions said:
is there a combo type BT headset that can stream music but also be used to talk when a call comes in???????
Click to expand...
Click to collapse
.....S9-HD!!!!
The plantronics backbeat 903 are great for music. The quality is awesome. The call quality is only good when you have a very quiet background because the mic stinks.
Sent from my PG86100 using XDA App
I have a rooted Viper 3D and I just bought the motorola S10-hd........how do i sync bluetooth. I press the BT button but nothing happens. Do I have to download anything else from the market????
Quick question about this rom or the 3D. I'm running MeanRom 2.7 and trying to stream pandora or slacker to this bluetooth headset while working around the house. Have full wifi and the bluetooth is studdering while streaming....
I can listen to anything I have on my 3d sd card and no studder but it studders while streaming pandora and slacker.
Anyone know why and if theres any fix?
I'm pretty sure it's not the rom, just something with bluetooth and streaming audio.
I disconnect my bluetooth lg and pandroa and slacker stream perfect. I then can turn bleutooth back on and listen to music and audio on my bluetooth without a problem. It's just when I stream....any clues?
I had the Blue Ant Q2 headset and I was able to able to stream music to it. It also read off my text messages to me.
Can someone please test for me? Get your Bluetooth headset and attempt to stream Pandora or slacker radio to your 3d? On 3g and WiFi please....
There are apps for that.. just search bluetooth in play store if you have a mono bluetooth it will make your music play through it. I've done it before.
Sent from my PG86100 using XDA

[Q] Bluetooth Streaming Issue

Hi, I am having issues with bluetooth music streaming with this phone. I have a Tunelink dongle in my car which works perfectly fine with my GS2. However with OG I get very noticeable background noise and music skips every 15-20 seconds which is the worst part. I have not tested this with another BT device yet, but was wondering if anyone had a similar issue?
I'm getting this same issue with my tunelink. I have the Sprint variant..
Could it be that tunelink isn't working properly? Have you tried any other bluetooth devices?
Mine works perfectly streaming into my car's factory audio system with bluetooth.....
Sent from my LG-E970 using xda app-developers app
Since the OP's problem is the same, since he has tunelink.. It might because of the receiver. Has anyone else tested this phone's bluetooth with another receiver? belkin's?
stevenlarson said:
Mine works perfectly streaming into my car's factory audio system with bluetooth.....
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
Same here. Works better than my old GS2 with my Clarion deck. It also works great with my wife's Bose Soundlink speaker.
I am pretty sure its a compatibility issue with tunelink. I got myself a gogroove smartmini and it works great. Tunelink works fine with my gs2 and wife's HTC, though.
Sent from my LG-E970 using xda app-developers app
What version of Bluetooth does Tunelink use? Maybe it's an older version (like 1.0) that the OG doesn't support.
I just got a email back from TuneLink
Hi Josh
Unfortunately we don't have an Optimus G to test with. I looked up the specs and it says that it runs Android version 4.0.4 with a planned upgrade to 4.1.2. What I know is that we did experience difficulties with Bluetooth on early versions of the Android 4.0 series but for the most part, they appeared to be fixed with 4.0.4 but I can't say that that's true for all Android devices as the Bluetooth hardware differs from device to device. The one thing they all have in common is that all Android Bluetooth drivers need to be able to integrate with the BlueZ Bluetooth protocol stack of the kernel. That said, if the audio is skipping, maybe try closing all unused apps to free up resources and see if that makes a difference. If you're streaming over the internet, try playing music locally. If possible try it with another A2DP Bluetooth device. I will put the word out around here and see if we can get an Optimus G to test as well. I would also send an email to LG's support and ask them if they have any known issues with A2DP. Note that if your TuneLink has firmware version 1.2.0 or greater then it supports Bluetooth version 4.0 minus the low power option. Prior versions support Bluetooth 2.1 +EDR. Also we only support the SBC codec.
Thanks
Mark
ilyukha13 said:
Hi, I am having issues with bluetooth music streaming with this phone. I have a Tunelink dongle in my car which works perfectly fine with my GS2. However with OG I get very noticeable background noise and music skips every 15-20 seconds which is the worst part. I have not tested this with another BT device yet, but was wondering if anyone had a similar issue?
Click to expand...
Click to collapse
I just installed a Pioneer Car Stereo with Parrot bluetooth and I noticed noise, pops, hisses and complete music skips with an AT&T LG OG but streaming from a Nokia Lumia 920 to the same radio was fine and dandy. I think the issue is the phone.

[Mate 10]Bluetooth Audio Unbearable Crackling Noise, Tested, Coming from the phone

ALP-L29 8.0.0.129 (C185) (Problem presisted throughout the updates)
Hi everyone
Since the very first time I used my bluetooth earbud(These are good earbuds that I've been using for a good amount of time to know that they aren't the problem) with my Mate 10, I could hear an easily recognizable crackling noise on "loud" songs e.g the ones with drums, even on low volume.
I tested different recievers; Bass boosted headphones/earbuds, "Hear what the artist wants you to hear A.K.A Studio" headphones/earbuds, speakers and even car recievers, They ALL have the same noise.
I tested in every environment with and without other BT devices active and with different music files and music player apps and nope, the noise seems to be originating in the phone,I even went back to Huawei's representative retailer where I bought the phone and checked their "sample" Mate 10 and I could hear it there too.
Now the headphone jack quality works fine and really is more than enough for a daily driver. I fiddled with the BT audio settings in developer options and they seem like they are automatically set according to the reciever, but even then it shouldn't set the bit depth to 16 bps (Or should it?).
My guess is that there is some faulty (presumably software) gain booster that's causing the BT DAC to "cut" the spectrum at frequencies above 6-8 Khz as those are first to get damaged in such cases AND that the bass is pretty good
If you have access to a BT audio device (preferably headphones because you gotta pay attention to speakers sounds especially low quality or bass boosted ones) could you please check if you experience the same problem? I already emailed Huawei maybe if it's a widespread problem they can give a solution
TL;DR Mate 10 BT audio extremely noisy,Jack audio fine, Tested in every environment with different music files and music players and BT recievers (Headphones and speakers) and with another Mate 10 device, The problem seems to be coming from the phone, Any suggestions? Can you please confirm and ask Huawei to fix it?
RasaKh said:
ALP-L29 8.0.0.129 (C185) (Problem presisted throughout the updates)
Hi everyone
Since the very first time I used my bluetooth headphones (These are high quality headphones that I've been using for a good amount of time to know that they aren't the problem) with my Mate 10, I could hear an easily recognizable crackling noise on "loud" songs e.g the ones with drums, even on low volume.
I tested different recievers; Bass boosted headphones, "Hear what the artist wants you to hear A.K.A Studio" headphones, speakers and even car recievers, They ALL have the same noise.
I tested in every environment with and without other BT devices active and with different music files and music player apps and nope, the noise seems to be originating in the phone,I even went back to Huawei's representative retailer where I bought the phone and checked their "sample" Mate 10 and I could hear it there too.
Now the headphone jack quality works fine and really is more than enough for a daily driver. I fiddled with the BT audio settings in developer options and they seem like they are automatically set according to the reciever, but even then it shouldn't set the bit depth to 16 bps (Or should it?).
My guess is that there is some faulty (presumably software) gain booster that's causing the BT DAC to "cut" the spectrum at frequencies above 6-8 Khz as those are first to get damaged in such cases AND that the bass is pretty good
If you have access to a BT audio device (preferably headphones because you gotta pay attention to speakers sounds especially low quality or bass boosted ones) could you please check if you experience the same problem? I already emailed Huawei maybe if it's a widespread problem they can give a solution
TL;DR Mate 10 BT audio extremely noisy,Jack audio fine, Tested in every environment with different music files and music players and BT recievers (Headphones and speakers) and with another Mate 10 device, The problem seems to be coming from the phone, Any suggestions? Can you please confirm and ask Huawei to fix it?
Click to expand...
Click to collapse
I have no problem with bluetooth headset on firmware 129-C432.
Which headset do you use?
Hi I tested two different Bluetooth headphones. One cheap headset from Amazon and Sony SBH-52. No crackling noise with both of them. Also I used the M10P with my cars stereo yesterday. No crackling, too.
I'm on 129(C432).
sonydesouza said:
I have no problem with bluetooth headset on firmware 129-C432.
Which headset do you use?
Click to expand...
Click to collapse
Thanks for the response
Well as I said I tested 3 or 4 different earbuds from a cheap Chinese brand (AWEI) to a NuForce
What's yours?
I just hope it's not a hardware problem
RasaKh said:
Thanks for the response
Well as I said I tested 3 or 4 different earbuds from a cheap Chinese brand (AWEI) to a NuForce
What's yours?
I just hope it's not a hardware problem
Click to expand...
Click to collapse
I have Bluetooth Jabra headset.
Works fine.
Same problems here ALP29 C636 with 131 build (with 128 was everything fine) Tried every damn setting in equalizer and couldnt make it better. I think fix is coming with 133 build. I am using Jaybird x3 and bt in car. It seems like is on some songs bitrate like from 2001.
There is a very long thread on a German board:
https://www.android-hilfe.de/forum/...0-pro-android-8-bluetooth-problem.853624.html
Basically, the bluetooth issues come from the software and since release of the Mate 10 Pro, Huawei has done nothing to fix them.
What music player are you using? I have a Mate 10 ALP-29 on 131 and have no problems with Bluetooth sound on any number of speakers, cars, headphones, etc. I use PowerAmp beta and tend to leave the equalizer off.
Omg I just came here to post the same thing.
So I'd a Beats X for a day or so, and sent it back, cause, weird clipping and cracking with BT audio.
Got a X3 again, and same problem, but I know this isn't a problem with the X3, so I commented the X3 to another device and I got flawlessly audio.
Hopefully Huawei does something to address this.
tr1cky1 said:
There is a very long thread on a German board:
https://www.android-hilfe.de/forum/...0-pro-android-8-bluetooth-problem.853624.html
Basically, the bluetooth issues come from the software and since release of the Mate 10 Pro, Huawei has done nothing to fix them.
Click to expand...
Click to collapse
https://consumer.huawei.com/en/contact-us/
Could you please send them a complaint? Maybe if we push it a bit they'll fix it
Luinwethion said:
Omg I just came here to post the same thing.
So I'd a Beats X for a day or so, and sent it back, cause, weird clipping and cracking with BT audio.
Got a X3 again, and same problem, but I know this isn't a problem with the X3, so I commented the X3 to another device and I got flawlessly audio.
Hopefully Huawei does something to address this.
Click to expand...
Click to collapse
Could you please send them a complaint? Maybe if we push it a bit they'll fix it
https://consumer.huawei.com/en/contact-us/
djstalca said:
Same problems here ALP29 C636 with 131 build (with 128 was everything fine) Tried every damn setting in equalizer and couldnt make it better. I think fix is coming with 133 build. I am using Jaybird x3 and bt in car. It seems like is on some songs bitrate like from 2001.
Click to expand...
Click to collapse
Could you please send them a complaint? Maybe if we push it a bit they'll fix it
https://consumer.huawei.com/en/contact-us/
RasaKh said:
Could you please send them a complaint? Maybe if we push it a bit they'll fix it
https://consumer.huawei.com/en/contact-us/
Click to expand...
Click to collapse
They don't care.
After they didn't do anything for months, I spoke with them on live chat daily.
Always with the result that they would forward it to Huawei, but nothing happens.
At this point I am considering to get the German consumer protection agency involved.
Huawei doesn't care at all, they just happily release new devices.
I thought maybe with the USA launch they would fix the problems because now there's a whole new customerbase that can complain, but apparently even now nothing happens.
djstalca said:
Same problems here ALP29 C636 with 131 build (with 128 was everything fine) Tried every damn setting in equalizer and couldnt make it better. I think fix is coming with 133 build. I am using Jaybird x3 and bt in car. It seems like is on some songs bitrate like from 2001.
Click to expand...
Click to collapse
Why do you think it'll be fixed in 133?
So, I contacted Huawei NL about it... Via the live chat.
Sadly I guess that this is what we have to put up to with big companies like that.
The same story:
Guy asks if I have tried resetting the phone already.
I say yes, and state that this seams a major software bug.
To what his "intelligent" answer was:
We are expecting a new update to role out and fix your problem. Bla bla bla bla
Of course to the question of what's the update number, he couldn't answer that.
So in other words, he was just stalling.
Since Huawei NL isn't responsive on social media, I've contacted Huawei UK / DE (with my broken German) and the official EMUI Twitter account.
I've also sent a mail to [email protected] and [email protected]
Although little hopes here...
If they don't fix it in a timely manner, I'll be seriously looking for other options, hopefully Nokia get their camera game together, it was the main reason I didn't go with the Nokia 8.
It's shameful that they take the headphone jack out on the Pro variant and don't even bother to check if BT audio is working.
And if Huawei won't do anything about it, there won't be much hope, the phone is far too exotic for any major tech publication to make noise about it...
I actually got a answer from Huawei UK!
Dear, Thank you for contacting UK Huawei Customer Care Support. We are aware about the current situation regarding the Bluetooth headphones and the distorted noise that can be heard when connecting to our Mate 10 Pro devices. We are actively looking into a situation for this matter and escalating every case we capably can to our IT Department. Thank you for bringing us to our attention and providing the IMEI numbers of your device. We will escalate your report at once. Hopefully, with an upcoming update, the Bluetooth headphones distorted noise situation we are currently facing for our Mate 10 Pro devices will be fixed in an instant. We deeply appreciate it as we are seeking constant feedback from our customers and in order to improve we need your opinion. Please do not hesitate to contact us again if you seek further assistance. We hope the above information proves to be of use. Should you need further assistance, feel free to write to us. Best regards, Tanna Huawei Customer Care Support
Luinwethion said:
I actually got a answer from Huawei UK!
Dear, Thank you for contacting UK Huawei Customer Care Support. We are aware about the current situation regarding the Bluetooth headphones and the distorted noise that can be heard when connecting to our Mate 10 Pro devices. We are actively looking into a situation for this matter and escalating every case we capably can to our IT Department. Thank you for bringing us to our attention and providing the IMEI numbers of your device. We will escalate your report at once. Hopefully, with an upcoming update, the Bluetooth headphones distorted noise situation we are currently facing for our Mate 10 Pro devices will be fixed in an instant. We deeply appreciate it as we are seeking constant feedback from our customers and in order to improve we need your opinion. Please do not hesitate to contact us again if you seek further assistance. We hope the above information proves to be of use. Should you need further assistance, feel free to write to us. Best regards, Tanna Huawei Customer Care Support
Click to expand...
Click to collapse
Looks like a pre-drafted text.
So a quick update,
I just installed the B131 for C432 via FF.
In my (not scientific at all) test with my Jaybird X3, the audio sounds less broken although still a bit awkward when compared with a 3T and the same headphone.
Nou I just realised, that no matter what I do, I cannot choose AAC as BT codec.
I choose AAC, and as soon as I turn BT on It changes back to SBC.
Switching with BT on won't work, doesn't matter if headphones are connected or not.
On the OnePlus, it chooses AAC by default with my X3, and I can change codecs on the fly while listening to music.
I have the exact same problem and it goes away only if i play with sample rate and bits per sample. So frustrating.
A bit of a update.
Last week I was on LOS, and BT audio worked flawlessly, had no troubles at all and AAC codec worked.
Good news: it's neither a hardware or kernel issue
Bad news: remember when Huawei said that they were aware of the problem? Well, email I received today doesn't give much hope of them being aware of this.
From [email protected]
Thank you for contacting Huawei Customer Care.
In order to better assist you with the issue you are experiencing please answer the below:
1) Please tell us the detail brand, model of the Bluetooth headphone? such as Honor Xsport AM61 bluetooth headset
2) What's the build number of cellphone?(Settings->System->About phone->Build number)
3) What's your issue scenario? such as music sound noise or phone call noise, etc.
4) How often does this issue happen?
Looking forward to your reply,
Huawei Customer Care Team
Click to expand...
Click to collapse
I'm curious to know if other EMUI 8 devices have the same problem, like the Honor V10.

Another tablet with shared antennas...

Hey Guys/Gals,
Has anyone else noticed that if you are streaming Netflix/YouTube and trying to use bluetooth headphones, that the streaming keeps pausing, but if you disconnect the headphones the streaming runs as normal.
I think this normally happens with a shared antenna design, like the Huawei MediaPad M3 & M5.
Headphones in question, WH-1000XM2.
ROM is Xiaomi.eu MIUI10 10.2 8.11.1 (xiaomi.eu_multi_MIPAD4_8.11.1_v10-8.1.zip).
Does anyone know of a decent, not 500USD tablet that can do this basic thing properly?
Thanks
maxedout said:
Hey Guys/Gals,
Has anyone else noticed that if you are streaming Netflix/YouTube and trying to use bluetooth headphones, that the streaming keeps pausing, but if you disconnect the headphones the streaming runs as normal.
I think this normally happens with a shared antenna design, like the Huawei MediaPad M3 & M5.
Headphones in question, WH-1000XM2.
ROM is Xiaomi.eu MIUI10 10.2 8.11.1 (xiaomi.eu_multi_MIPAD4_8.11.1_v10-8.1.zip).
Does anyone know of a decent, not 500USD tablet that can do this basic thing properly?
Thanks
Click to expand...
Click to collapse
even Mi5 series got the same problem...
but this problem is bcoz you're using 2.4Ghz wifi...
switching to 5Ghz eliminated this problem...
tried it myself....
Sent from my MI 5s Plus using Tapatalk

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