Extremely slow and unresponsive dialer - LG V30 Questions & Answers

Hi all,
Over the past couple of days, I've noticed that when I'm in the dialer, trying to make a call, my phone is extremely laggy and unresponsive and it takes forever to actually get it to make a call.
I press the call button and nothing happens for a couple of seconds. It's extremely frustrating.
I've tried clearing the app data and cache of the dialer as well as clearing app cache (from storage) but nothing seems to work.
The slowness doesn't appear anywhere else and only happened after the latest firmware update. Anyone else with a similar problem, and any way to fix this?
Thanks

Get the ex dialer and your problem is solved fast small powerfully

Settings/Developer Options/ tick on "Force GPU Rendering, Disable HW Overlays & Force 4x MSAA" should make the beast smoother, faster. If you are rooted, install a custom kernel, from Play Store Entropy/fstrim apps/L Speed.

Have you cleared your call log? I've found if it gets too large, it tends to slow down the app.

Ali Mirza said:
Settings/Developer Options/ tick on "Force GPU Rendering, Disable HW Overlays & Force 4x MSAA" should make the beast smoother, faster. If you are rooted, install a custom kernel, from Play Store Entropy/fstrim apps/L Speed.
Click to expand...
Click to collapse
Made the beast faster but the dialer lag problem persists. Its the latest update. Some sort of bug in it.

Same problem on my phone

Yes, mee too. I have several situations when the dialer gets slower and unresponsive. Maybe we can try a 3rd party solution, like is Nova for the launcher... Do this alternative exist?

Backup contacts , delete them and restore. That should to it. It did for me. All lags gone.

The right way to remove lag from dialer and contacts first backup your contacts and then go in settings>apps and delete data from these two apps contacts and contacts storage.

mehra1 said:
The right way to remove lag from dialer and contacts first backup your contacts and then go in settings>apps and delete data from these two apps contacts and contacts storage.
Click to expand...
Click to collapse
No effect for me! Seems to be a major bug in V30. The lag when searching a contact can be sometimes even 2 seconds, a shame for 2018.
So, no 3rd party app is capable to replace the original LG Contacts / Dialer app?

Lyvyoo said:
No effect for me! Seems to be a major bug in V30. The lag when searching a contact can be sometimes even 2 seconds, a shame for 2018.
So, no 3rd party app is capable to replace the original LG Contacts / Dialer app?
Click to expand...
Click to collapse
I have no lag.

Lyvyoo said:
No effect for me! Seems to be a major bug in V30. The lag when searching a contact can be sometimes even 2 seconds, a shame for 2018.
So, no 3rd party app is capable to replace the original LG Contacts / Dialer app?
Click to expand...
Click to collapse
I have around 1700 contacts and even opening scrolling down and clicking on random contact opens in a second or less.
How did you backed your contact through lg backup or contacts export?

Contacts - manage contacts - back up

Same here 930DS V30+, extremely frustrating..... contacts and dialer are extremely laggy, very painful, any idea what's causing it, seems to search constantly for contacts online and refresh is very slow....
I am desparate.....
It's a pitty because otherwise the phone is the best I have ever had...
Please help!!!

From my experience, this huge lag is not present everytime when I access the Contact / Dial functions. The challenge is to discover what make this apps so laggy, maybe another app that runs simultaneous. I was waiting to see the lag after clear all apps and reopen Contacts / Dialer but today I have no lag anymore, even at the first start of the apps.
Untill we will discover the reason, we will get Oreo in March

I found the solution! Google Phone! It works wonderful! Bye, bye LG Dialer (no root)
From a user: " When you install it, make sure and go to your settings menu, then apps, then Configure apps, and then set the new dialer to be your default phone app. "

Related

Locking app in memory

If you have exDialer, you'll notice that it's always locked in memory.
Even if you go to task manager, and clear RAM, it remains locked in memory.
The advantage is obvious, it always loads instantly
Same thing with other apps. For example if you are playing songs in Tune in Radio, it locks itself in memory.
This makes it almost impossible to kill themselves by itself.
Now my question is
1) Is it possible to code an app in a way where it's always locked in memory, by the developer?
I don't have the slightest idea about Android app development, but I believe it is.
How would otherwise ex dialer always lock itself lock itself in memory.
Now, two of the major annoyances in S3 are:
1) Lag in Contacts/Dialer
2) Launcher redraw
I believe it's possible to avoid both the issues by locking the respective apps in Memory.
Simply because exDialer solves the issue by locking itself into memory.
They won't even take much memory.
70-80MB combined .
(Around 50 MB for Launcher, and 30 for Dialer + Contacts).
Considering these are the basic things in a phone , this is hardly a trade off.
But we know that Samsung made a mess of the Dialer and Contacts.
And even the third party Launchers have redraws problem.
2) Why can't 3rd party launchers like Nova and Apex , lock themselves in memory in a way exDialer has done?
Is it a system restriction or it's very hard to code?
I would like to get some insight on them
Bump!
I would really like some insight on it!
Thanks!
Dialer and contact app doesn't lag. It just have that annoying delay problem after a while.
stfudude said:
Dialer and contact app doesn't lag. It just have that annoying delay problem after a while.
Click to expand...
Click to collapse
Yup. Which can be solved by locking it in the memory.
Lag in Opening the app is what I meant.
eggman89 said:
If you have exDialer, you'll notice that it's always locked in memory.
Even if you go to task manager, and clear RAM, it remains locked in memory.
The advantage is obvious, it always loads instantly
Same thing with other apps. For example if you are playing songs in Tune in Radio, it locks itself in memory.
This makes it almost impossible to kill themselves by itself.
Now my question is
1) Is it possible to code an app in a way where it's always locked in memory, by the developer?
I don't have the slightest idea about Android app development, but I believe it is.
How would otherwise ex dialer always lock itself lock itself in memory.
Now, two of the major annoyances in S3 are:
1) Lag in Contacts/Dialer
2) Launcher redraw
I believe it's possible to avoid both the issues by locking the respective apps in Memory.
Simply because exDialer solves the issue by locking itself into memory.
They won't even take much memory.
70-80MB combined .
(Around 50 MB for Launcher, and 30 for Dialer + Contacts).
Considering these are the basic things in a phone , this is hardly a trade off.
But we know that Samsung made a mess of the Dialer and Contacts.
And even the third party Launchers have redraws problem.
2) Why can't 3rd party launchers like Nova and Apex , lock themselves in memory in a way exDialer has done?
Is it a system restriction or it's very hard to code?
I would like to get some insight on them
Click to expand...
Click to collapse
+1
Sent from my GT-I9300 using xda premium
Good point of view... +1
@All
Use THIS:
http://forum.xda-developers.com/showpost.php?p=18703418&postcount=5021
Download the script and run it.
It has a built in option which is named:"Bulletproof Apps" or something like that.
Or THIS:
http://forum.xda-developers.com/showthread.php?t=1012330
Which is only the how to lock the app in memory.
Reccomended is the first solution because it's more user friendly.
NOTE:You have to be rooted to use either one of the solutions.
Also not really connected to that issue but give a go at the full supercharger mod,rather than just the bulletproof apps part only...
I works fine for me...

[Q] Email link press causes Android System to crash

I've searched around and haven't found anything like this so I'm posting to see if my fellow XDA GN3 users might be experiencing something similar.
Whenever I press on an email link either nothing happens or the it crashes the Android System.
It is most apparent in the Gmail app; I press on an email link expecting it to open a new reply window but instead it locks up for a second then it prompts me with a "Unfortunately, Android System has stopped." notification. If I long press on the email then I get the "options menu" Nova Launcher provided.
When I press a email link in the Chrome app it simply doesn't do anything, no crash, no gmail reply window... Just nothing.
I'm curious what is causing this instability. Is it Nova Launcher (suspect)? Is it Gmail? Is it something else?
Has anybody experienced this or anything similar? Any solutions?
I tried clearing the cache and data but that didn't work. I'm open to any suggestions.
Edit: Submitted report to Google, could be a Gmail issue.
Kompster said:
I've searched around and haven't found anything like this so I'm posting to see if my fellow XDA GN3 users might be experiencing something similar.
Whenever I press on an email link either nothing happens or the it crashes the Android System.
It is most apparent in the Gmail app; I press on an email link expecting it to open a new reply window but instead it locks up for a second then it prompts me with a "Unfortunately, Android System has stopped." notification. If I long press on the email then I get the "options menu" Nova Launcher provided.
When I press a email link in the Chrome app it simply doesn't do anything, no crash, no gmail reply window... Just nothing.
I'm curious what is causing this instability. Is it Nova Launcher (suspect)? Is it Gmail? Is it something else?
Has anybody experienced this or anything similar? Any solutions?
I tried clearing the cache and data but that didn't work. I'm open to any suggestions.
Edit: Submitted report to Google, could be a Gmail issue.
Click to expand...
Click to collapse
Rooted/TWRP? I noticed email app crashing (amongst others) after root and twrp install.
Borii said:
Rooted/TWRP? I noticed email app crashing (amongst others) after root and twrp install.
Click to expand...
Click to collapse
This is correct.
Rooted, TWRP, DeOdexed Stock ROM
What other apps have you noticed crashing? Have you any clues on whats causing it?
I'm aware that we're in the testing phase of development, some things are going to be unstable.
So far the issues I've noticed aren't a big deal to me, it is just nice have everything fully functioning, operational.
Kompster said:
This is correct.
Rooted, TWRP, DeOdexed Stock ROM
What other apps have you noticed crashing? Have you any clues on whats causing it?
I'm aware that we're in the testing phase of development, some things are going to be unstable.
So far the issues I've noticed aren't a big deal to me, it is just nice have everything fully functioning, operational.
Click to expand...
Click to collapse
I'm also running Freeza's rooted stock DeOdex ROM and have noticed that the native email app is VERY unstable. I set up my account manually so did not do a restore or anything else. I know about the issues with restoring apps from TiBu, but Viperboy has applied a bandaid fix with his TB Restore Fixer app, which I used when I restored my apps. Wondering if restoring apps is causing some kind of issue with the native email app?
Did either of you restore apps when you started noticing this? Again, this, for me, is ONLY an issue with the native email app; I've not experienced an issue with any other apps (that I know or or can tell).
My gmail crashes everytime I click on a Facebook link. Weird.
rpenrod23 said:
Did either of you restore apps when you started noticing this? Again, this, for me, is ONLY an issue with the native email app; I've not experienced an issue with any other apps (that I know or or can tell).
Click to expand...
Click to collapse
Nope, I only just minutes ago created my first Titanium Backup... My issue seems pretty isolated to Gmail (clicking any email address link) so far, I haven't noticed any other apps acting up. I'm just long pressing the link till I get the option to send mail, rather than short press and crash the system.

Problem with push notifications

I searched XDA, Google and the official site of LeEco. I have found similar problems with push notification(Whatsapp, Email.) But no direct solution for the leEco max 2.
I've tried different roms, chinese and india, because of the EUI layout that i like.
I tried all the settings that are mentioned: Priority notification on, no battery saving, no clearing of tasks, installing Push notification fixer, reinstalled from scratch, and now on stock indian 5.8.19S.
But still no push notification when the phone is in sleep mode. After 30 minutes no use. Only after manualy activation of the phone.:crying:
Has anybody a solution for the EUI Rom? Or is the only option to try CM on the phone?
I appreciate all the help. Big Thanx in advance.:fingers-crossed:
In addition to what you have mentioned, you should put these apps in auto launch mode+app protection from phone manager.
Make sure that you have also enabled auto-sync data from account management.
Whatsapp and messenger notifications are working fine with these settings on indian rom 19s. However, I faced problems with Gmail notifications in other customs roms.
Autolaunch and app protection usually solves it
Sent from my Le X820 using Tapatalk
sdevaux said:
Hi,
Infos : there is 2 Hidden Menu :
1- tap on dialer : *#*#4636#*#* --> Menu test
2-tap on dialer : *#*#46360000#*#* --> Settings plus
Click to expand...
Click to collapse
Settings plus, did it for me.
The Enable background resource control in the hidden menu.........I switched it off............no problem anymore for me with notifications. Whatsapp, Gmail, etc..... @sdevaux Thanx for the useful tip. @lukam01 and @anameeeen for helping out
This looks like a global sync issue that I've been trying to solve for almost a month now. Coming from the Xiaomi Mi Note Pro, I've been experiencing the same exact auto sync problems on both the Note Pro, and the Le Max 2. Gmail and Yahoo mail (or any other email client that I've tried) won't sync and give notifications unless I open the apps manually and refresh. I tried pretty much everything I could find on the internet to no success. Whatsapp works most of the time, but every once in a while it start's doing the same.
Power management is off, the apps involved have all the required permissions, they're set to auto launch, global sync is enabled (tried turning it off and on again to no effect), and of course, sync is also enabled in each individual app. Background resource control is off (hidden menu).
I have removed my accounts from both devices countless times, cleared the cache, data, uninstalled/reinstalled the apps, re-added the accounts individually...
I don't know what's going on, but I'm talking about 2 different devices and 2-3 different roms on both (the devices were set up as new every single time, not restored with Ti Backup), so I'm pretty sure it's a global issue.
Same issues here. In addition, some apps just plain don't work if the phone is asleep. I prefer using Google Clock for my alarms, and textra for my text messages. However, if the phone is asleep, the alarm will NEVER sound and I will NOT get text messages. I'm not just talking about not getting notifications for text messages, I'm talking that if someone sends me a text message I will not EVER get it. They only way to fix is to use the STOCK clock and text apps. Crazy.
xphyle1971 said:
Same issues here. In addition, some apps just plain don't work if the phone is asleep. I prefer using Google Clock for my alarms, and textra for my text messages. However, if the phone is asleep, the alarm will NEVER sound and I will NOT get text messages. I'm not just talking about not getting notifications for text messages, I'm talking that if someone sends me a text message I will not EVER get it. They only way to fix is to use the STOCK clock and text apps. Crazy.
Click to expand...
Click to collapse
I'm very curious, did you try the hidden settings and deactivate the background Resource control?
See post 4.
Tdjee said:
I'm very curious, did you try the hidden settings and deactivate the background Resource control?
See post 4.
Click to expand...
Click to collapse
Yes, but this did NOT help fix the Google Clock app. I have read other threads with people having the same issue with some google apps. The theory seems to be that perhaps the way gapps is added by LeEco into their roms breaks something having to do with notification system.
Maybe try an indian base rom, like Revolution 19s. Inadian roms have google apps natively installed
lukam01 said:
Maybe try an indian base rom, like Revolution 19s. Inadian roms have google apps natively installed
Click to expand...
Click to collapse
But I believe the Indian Roms also encrypt your phone by default, CN roms don't. Don't want any encryption slowing down my phone.
Stock Indian roms encrypt data, but in revolution version the encrypition is removed by rom developer
Sent from my Le X820 using Tapatalk
I have the same problem, I try all roms, the only rom that works and enable notifications even in sleep mode it is cuoco92 5.8.015S
It's a big problem for Leeco, notification doesn't work correctly
It's a Rom issue. Works perfect for me with Mokee
can you guys confirm that in mokee and cuoco all notifications work well. i tried everything from forums and this thread, whatsapp is fixed, but i simply cant force gmail notifications to come properly. huge disappointment in this phone because of it. so i just want this to work with stable custom rom and that camera works as in stock rom...any recommendations?thanks
anyone,please?
Use lucky patcher and move your Gmail/inbox to system app. Works for me.
I have same issue after a while notifications stop to work, resetting Google play services helps but issue occurs after few hours again. Trying to install different versions to see if it helps. For now also stopped Android Wear...
Using cuoco92 Rom S20v65
Make apps can launch automatically, work for me
xphyle1971 said:
Same issues here. In addition, some apps just plain don't work if the phone is asleep. I prefer using Google Clock for my alarms, and textra for my text messages. However, if the phone is asleep, the alarm will NEVER sound and I will NOT get text messages. I'm not just talking about not getting notifications for text messages, I'm talking that if someone sends me a text message I will not EVER get it. They only way to fix is to use the STOCK clock and text apps. Crazy.
Click to expand...
Click to collapse
Same here. I'm on tiny eui which is hard on 20s and I have done all the power and app settings. Every app works and I get notifications but alarms through alarm clock extreme will not go off when the phone is in deep sleep. I cannot figure it out.

Mate 10 Pro - broken notificattions

Hi guys, I have serious issue with my Mate 10 Pro. I started to notice, that my phone is not notificating me about new e-mails (gmail and outlook apps), new messages (hangouts) or reminders (to-do app). I Googled everything about this but nothing helped. I set background apps to "manage manually" and turned on "Ignore battery optimisation". I have also locked the apps in multitasking and added widgets to home screen. Nothing helped.
Also I have noticed that during the night all apps are gone from multitasking. What is going on? I never had such issue with any Android phone or tablet before.
Can anybody help me please?
yurij666 said:
Hi guys, I have serious issue with my Mate 10 Pro. I started to notice, that my phone is not notificating me about new e-mails (gmail and outlook apps), new messages (hangouts) or reminders (to-do app). I Googled everything about this but nothing helped. I set background apps to "manage manually" and turned on "Ignore battery optimisation". I have also locked the apps in multitasking and added widgets to home screen. Nothing helped.
Also I have noticed that during the night all apps are gone from multitasking. What is going on? I never had such issue with any Android phone or tablet before.
Can anybody help me please?
Click to expand...
Click to collapse
Which firmware do you have
I had same issues with some apps but now, it works fine, at least with apps I'm using
sonydesouza said:
Which firmware do you have
I had same issues with some apps but now, it works fine, at least with apps I'm using
Click to expand...
Click to collapse
8.0.0. 125 (C432), no update avaliable
yurij666 said:
8.0.0. 125 (C432), no update avaliable
Click to expand...
Click to collapse
I have 127-C432 o'er update from 115-C432.
Never had 125 ?
sonydesouza said:
I have 127-C432 o'er update from 115-C432.
Never had 125 ?
Click to expand...
Click to collapse
I have single SIM version, from Orange with data plan. I would try factory reset but I consider it as a last resort
yurij666 said:
I have single SIM version, from Orange with data plan. I would try factory reset but I consider it as a last resort
Click to expand...
Click to collapse
Ahh.
Ok.
Bloody hell orange ?
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
Cephalus said:
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
Click to expand...
Click to collapse
I have already done these two steps. Didn't work. For example this morning I checked my phone, no notification. I opened gmail app, suddenly there is big 7 next do my new e-mails. Even then there was no notification in status bar.
yurij666 said:
I have already done these two steps. Didn't work. For example this morning I checked my phone, no notification. I opened gmail app, suddenly there is big 7 next do my new e-mails. Even then there was no notification in status bar.
Click to expand...
Click to collapse
Have you checked that the app has notification permissions? SETTINGS -> APPS & NOTIFICATIONS -> NOTIFICATIONS MANAGEMENT
This is admittedly a far stretch as by default all apps should have notification permissions, but it's worth a try - and unfortunately is the only remaining idea I have.
Cephalus said:
Have you checked that the app has notification permissions? SETTINGS -> APPS & NOTIFICATIONS -> NOTIFICATIONS MANAGEMENT
This is admittedly a far stretch as by default all apps should have notification permissions, but it's worth a try - and unfortunately is the only remaining idea I have.
Click to expand...
Click to collapse
Yes, did that too. Even set those apps to priority. I guess I will really have to try that factory reset. What also bothers me is, that sometimes I want to unlock the phone (fingerprint or button) I hear the unlock sound, but the phone lights up like 5 seconds later.
yurij666 said:
Yes, did that too. Even set those apps to priority. I guess I will really have to try that factory reset. What also bothers me is, that sometimes I want to unlock the phone (fingerprint or button) I hear the unlock sound, but the phone lights up like 5 seconds later.
Click to expand...
Click to collapse
I doubt that the factory reset will help you. Well, at least with the to-do app reminders part. As I've described in my post (https://forum.xda-developers.com/mate-10/help/local-notifications-t3737241), almost any to-do app fails to show the reminders (all possible optimization turned off, all permissions given), and it either has smth to do with our firmware, or with the apps not being adopted for the Oreo (some noticeable changes in notification API).
But if his phone takes 5 seconds to wake up, something is seriously wrong. I would highly recommend a factory reset if for nothing else than fixing the 5 second wake up time.
i have the same issue with almost all apps that i am using
did everything in google and still no luck
not sure is it app issue , huawei , android .... me ?
common i dont want to open and check all apps all the day to see if there is update or not just push it to me as soon as it get .
Same here, I have BLA-L09 8.0.0.128 (C432). I've tried all battery and notifications settings and I've also factory reset my phone. Google now does not update news, Gmail does not notify new emails, 3rd party widgets do not refresh, and the app for my car does not sync via Bluetooth (I have to remove the the BT profile and create it again to sync 1 time then stops)
I had the same problem with my previous phone (samsung note 3). It turned out to be due to IPv6 being enabled. Have you tried disabling it?
Cephalus said:
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
Click to expand...
Click to collapse
Thanks for this! I had already done #1, but #2 I had no clue about. It seems to have fixed the delay in notifications from the Outlook app.
Novi84 said:
Thanks for this! I had already done #1, but #2 I had no clue about. It seems to have fixed the delay in notifications from the Outlook app.
Click to expand...
Click to collapse
I wonder why Gmail is not listed as an app that can bypass the battery optimization?
jaseman said:
I wonder why Gmail is not listed as an app that can bypass the battery optimization?
Click to expand...
Click to collapse
Because its preinstalled app. Anyway both settings doesn't works. I'm selling this peace of **** phone because it has no use anymore. Worst phone ever.
Can't get notifications from most of apps. So why do I need a smartphone like this...
And even battery, doesn't lasts full day from the time I wake up, till I go to sleep. so Huawei is the last phone I ever bought.
so is there any chance to have this issue fixed ?
by update perhaps , can we contact them or complain so they notice ?
i really search about phones before i buy it and choosed this one from the e specs and reviews
but i didnt expect there is a (SMART)PHONE would have a problem like this at all it is unbelievable
and i dont want to sell it .. just want this issue to be fixed
Just a thought...I read here and elsewhere that putting widgets on your home screen helps notifications comes through due to the fact that the widget keeps the apps open. I did this with my Honor Note 8 and, along with the other bits of advice above, got most of my notifications to work.

EMUI 9.1 update - all notifications late or not appearing

I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
neverone said:
I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
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I've the same updates like yours but mine has no problem
Sent from my BLA-L29 using Tapatalk
yap.rony said:
I've the same updates like yours but mine has no problem
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Did you make a full system reset afterwards?
neverone said:
Did you make a full system reset afterwards?
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Do you have root? Try freezing powergenie app, it should allow the notifications to come on time. The only issue is there might be a "slight" battery drain from more apps allowed to run in background. That was a dirty fix that worked even in emui 8/9 and peps seemed to have no issues even after the mod.
Since emui 9.1 introduces erofs file system, you'll have to either freeze the app in question everytime you reboot or create magisk module that during boot replaces contents of /system/app/HwPowerGenieEngine3 with empy folder - I'm not sure how removing odex files affects the thermals so I suggest just removing apk file and keeping everything else from the original directory intact if the temps and phone performance behave odly after doing this.
Feel free to give it a try, but I don't think it's actually worth doing it. The old forum post suggesting this mod actually overlooked the importance of power genie when it comes to temps + performance regulations across the board. Without it the temps will rise, phone won't supercharge and the performance will dip.
I'm actually playing around with this rn, trying to remove thermal limits on per app basis, if I come across anything I'll let ya know. Good luck
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Rstment ^m^ said:
Do you have root?
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Yeah, thanks, and I can see that you really wanted to help but no, I never rooted this phone, so I guess that all the tips you have for me are, unfortunately, in vain
Thanks though, for trying to help!
domy_os said:
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
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Yep I did, sometimes switching between WiFi and mobile network does activate the apps to check for new messages/mail, and sometimes it doesn't. I haven't noticed any clear pattern.
And it must be difference between XDA forums and the app. I swear I switched it when I bought the Mate. But I'm still on VIP/A1
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
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No I haven't, but now that I checked, it was turned on all the time. However, knowing that sometimes this actually works, I toggled it off and back on several times and restarted the phone. I'll pay closer attention during the day to see if that helped and report back here. Thanks for the suggestion.
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
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cheeze.keyk said:
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
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Here's an update: Turning off and on the "Stay connected" option did not help at all, the real proof is that i received an email notification of cheeze.keyk replying to this thread, and I only saw it when I logged in on my PC. The phone did not notify me at all.
So the problem still persists, unfortunately. I am really hoping that I won't have to make a factory reset, although it is also uncertain if that would help at all.
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
jimberkas said:
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
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I'm sorry that you're experiencing such issues, but I don't see the link between your issues, and the issues we're discussing here.
agreed. wrong thread. sorry
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
domy_os said:
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
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These two screenshots show show which apps I have frozen/disabled and which of the Google based apps have and don't have battery optimisation activated.
This essentially hasn't changed since I bought the phone over a year ago. Do you think I should do something with these apps or change some of their settings?
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
domy_os said:
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
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Here you go, attached. Hope you'll be able to read all the apps ?
domy_os said:
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
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Nope, all processes have an unrestricted background data ?
domy_os said:
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
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Nope, data saver has been turned off and moreover, most of the apps seem to be ticked as an exception if it ever gets turned on
Hope that you put all checkmarks on Google Play Services and all other apps you have notifications problem.
Well as you can see, considering Google's apps, all is good.
I mean this one in Settings > Battery > App launch > Three dots > Manage manually, have a look on attachment.
So, my Email client, Google Play services, Moj Telekom, Viber and WhatsApp have set all three options: auto-launch, secondary launch and run in background. With this setup, I have no problems at all.

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