Urgent question, 10 pro suddenly charges very slow - Huawei Mate 10 Questions & Answers

Hi, my 10 pro is suddenly charging extremely slow, 10% per hour maybe. Has any of you run into this as well?
Booted a few times, same.
Can't find anything similar here either.
Suggestions appreciated except it's broken

blackspp said:
Hi, my 10 pro is suddenly charging extremely slow, 10% per hour maybe. Has any of you run into this as well?
Booted a few times, same.
Can't find anything similar here either.
Suggestions appreciated except it's broken
Click to expand...
Click to collapse
It's broken!
Sorry, couldn't resist.
Try the obvious...
Try a different cable
Try a different charger
Check for running apps
Check built-in (from Settings) battery usage to see where the energy's going
It's possible that your battery's gone pear-shaped and the 'phone is trying to be easy on it, but highly doubtful.
It's also possible (given the recent popularity in recent months) that you've been infected with a cryptocurrency mining trojan, which is sucking the charge out almost as fast as your charger can feed it in.

I doubt the latter at its charging equally slow when switched off. Tried all the rest already.
Another thing, first it stopped charging at 50%, was hovering around that.
After a few reboots is now staying around 60.
Factory reset may fix this but I'm on vacation with no options to backup 90gb of data...

blackspp said:
I doubt the latter at its charging equally slow when switched off. Tried all the rest already.
Another thing, first it stopped charging at 50%, was hovering around that.
After a few reboots is now staying around 60.
Click to expand...
Click to collapse
I seem to remember a problem similar to this waaaay back in the Gingerbread days, though people only experienced it after improperly flashing custom ROMs. It was something to do with how Android kept a track of battery levels, and (as far as I can remember) the solution was to go into recovery and reset the battery stats.
Definitely not the sort of thing that should be happening in the middle of normal use though, and I doubt you would've been re-flashing ROMs while you're away.
Factory reset may fix this but I'm on vacation with no options to backup 90gb of data...
Click to expand...
Click to collapse
USB-C to USB-A adaptor + 128Gb flash drive?

I'm gonna sit out out, flying home today...

Well, it was the cable. I used a different one and viola, charged to 100%. So never leave home with only one!

blackspp said:
Well, it was the cable. I used a different one and viola, charged to 100%. So never leave home with only one!
Click to expand...
Click to collapse
Well that's definitely not something I was expecting!
Glad you managed to get the problem resolved though!

Me too :], The mate 9 was outstanding the whole year and I expect nothing less from the 10 pro!
Actually, I think it's the little usb to usb c converter, Not the cable. I tried 3 now and none of them charge...

Related

[Q] Battary died while running Androind...

hello
now the phone is in a boot loop, what i've tried so far
-charging battry for 12 hrs
-hard rest
-flashing different roms
-trying a different battery
-removing sd card when booting
no luck
any suggestions?
thx
Few questions for you here:
First off, Are you in a boot loop with xdandroid or WinMo. If its WinMo check below. If it's Xdandroid try deleting data.img, and starting over.
1.. Did you task 29 before flashing the other roms.
2.. Are you charging from a usb, or wall charger. If you're using a usb, that very well may be part of the problem. Use a wall charger. This has been a known issue for these boot loop situations.
You also may have bad blocks, or another hardware issue. I seriously doubt that though.
dcmedic said:
Few questions for you here:
First off, Are you in a boot loop with xdandroid or WinMo. If its WinMo check below. If it's Xdandroid try deleting data.img, and starting over.
1.. Did you task 29 before flashing the other roms.
2.. Are you charging from a usb, or wall charger. If you're using a usb, that very well may be part of the problem. Use a wall charger. This has been a known issue for these boot loop situations.
You also may have bad blocks, or another hardware issue. I seriously doubt that though.
Click to expand...
Click to collapse
i am on a WinMo boot loop
and i don't even know what task 29 is
and i am using a wall charger
just tried task 29 from this post and then flashed a ROM and still no luck
xturbo91 said:
hello
now the phone is in a boot loop, what i've tried so far
-charging battry for 12 hrs
-hard rest
-flashing different roms
-trying a different battery
-removing sd card when booting
no luck
any suggestions?
thx
Click to expand...
Click to collapse
Is this the boot loop where the phone starts to boot, and then within a few seconds it runs out of power and turns off, and then after a few seconds of charging starts to boot again and repeated infinitely?
If so, this can be cleared by leaving the battery out of your phone for a long time. Not exactly so sure how long it needs to be, but I did it for a day or two and that worked for me. There is some sort of memory chip in the battery that needs to get cleared out to prevent the phone from trying to start automatically.
xturbo91 said:
hello
now the phone is in a boot loop, what i've tried so far
-charging battry for 12 hrs
-hard rest
-flashing different roms
-trying a different battery
-removing sd card when booting
no luck
any suggestions?
thx
Click to expand...
Click to collapse
When this happened to me what I did was connect it to a car charger for 20 mins or so then that gave it enough power to work from the wall. Idk y but it worked both times
Sent from my MSM using XDA Premium App
jookdakang23 said:
When this happened to me what I did was connect it to a car charger for 20 mins or so then that gave it enough power to work from the wall. Idk y but it worked both times
Sent from my MSM using XDA Premium App
Click to expand...
Click to collapse
i'll get a car charger and see what happens, thanks for the advice
manekineko said:
Is this the boot loop where the phone starts to boot, and then within a few seconds it runs out of power and turns off, and then after a few seconds of charging starts to boot again and repeated infinitely?
If so, this can be cleared by leaving the battery out of your phone for a long time. Not exactly so sure how long it needs to be, but I did it for a day or two and that worked for me. There is some sort of memory chip in the battery that needs to get cleared out to prevent the phone from trying to start automatically.
Click to expand...
Click to collapse
i left it out of the phone for about a week and it didn't work, thanks anyway
Does it looks like this?
http://www.youtube.com/watch?v=yUHM3_uTgVM
I had the same problem 3 months ago.
After I tried much things to solve it, and that things didn't work, I send my TP2 back for garantue. That was the only way for me to fix it.
Good luck.
jellenl said:
Does it looks like this?
http://www.youtube.com/watch?v=yUHM3_uTgVM
I had the same problem 3 months ago.
After I tried much things to solve it, and that things didn't work, I send my TP2 back for garantue. That was the only way for me to fix it.
Good luck.
Click to expand...
Click to collapse
no not exactly like that, i see the splash screens not the boot loader, and my phone is more than a year old so i can't send it
xturbo91 said:
i'll get a car charger and see what happens, thanks for the advice
Click to expand...
Click to collapse
welcome and i dont why it did, maybe it had more power than a standard adapter but it worked flawlessly
External battery charger
This happened to me. The only solution was to buy an external battery charger. I found a universal li-ion charger at the local department store that could be adjusted to charge any brick style li-ion battery.
jookdakang23 said:
welcome and i dont why it did, maybe it had more power than a standard adapter but it worked flawlessly
Click to expand...
Click to collapse
it worked!
thank you v much, i was about getting a new phone
toadlife said:
This happened to me. The only solution was to buy an external battery charger. I found a universal li-ion charger at the local department store that could be adjusted to charge any brick style li-ion battery.
Click to expand...
Click to collapse
a car charger will do the trick too
xturbo91 said:
a car charger will do the trick too
Click to expand...
Click to collapse
like i said i dont why it works but it does for some reason. im guessing the power supplied by the car adapter is greater than a standard wall one. also this dead battery issue just started resently for me so i dont know if its the kernel or system ext2
ya the car charger gives you 2 amps while the wall charger gives 1 amp, i thought that this only affect the charging time
I am glad you you were able to get it going. This happens fairly often for me when I let the battery get too low.
The stock charger just doesn't put out enough current. I switched to using my old iGo universal charger. I have tips for all of the family phones (plus a y adapter to charge 2 at once. I can charge fast at home or in the car, and it seems to be able to provide enough juice to keep the phone going even when tethering, which the stock charger can't.
budbrown said:
I am glad you you were able to get it going. This happens fairly often for me when I let the battery get too low.
The stock charger just doesn't put out enough current. I switched to using my old iGo universal charger. I have tips for all of the family phones (plus a y adapter to charge 2 at once. I can charge fast at home or in the car, and it seems to be able to provide enough juice to keep the phone going even when tethering, which the stock charger can't.
Click to expand...
Click to collapse
yes, that really sucks, i was about getting a new phone but luckily it worked...

Phone Not Charging Thread

This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
Just let mine go down to 20 plugged up and its charging but im only on day one
Sent from my MB855 using XDA Premium App
beartrap said:
This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
Click to expand...
Click to collapse
Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
Master reset for photon 4g.
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
jfdebo779 said:
Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
Click to expand...
Click to collapse
jfdebo779 said:
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
Click to expand...
Click to collapse
I did a factory reset on the first phone and that didn't change this problem.
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
ericdabbs said:
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
Click to expand...
Click to collapse
Good idea on the Moto forums. I have tried Battery Monitor widget, Circle Battery widget and Battery Notifier (big text) widget. No one widget was in use or installed for every instance I had a battery charge problem, but I guess it may be more than one widget with potential interferences. Has anyone else been using any of these widgets and not experienced this problem?
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
tx_dbs_tx said:
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
Click to expand...
Click to collapse
I agree it's not a bad phone, but some bug either in the phone or installed app/widget. I'd like to know what battery widgets people are using that haven't had this issue so I know what's safe.
Not exactly related to battery widgets but i have noticed that Estrong's, Astro and File Expert file managers do not work correctly on my Photon. They don't show the full capacity of my 16gb sd card and they also don't show all the files in my download folder. So I'm thinking theirs going to be more incompatability issues with this phone until app developers get some updates rolled out for this phone.
As for battery widgets, i don't use them. I use the stock battery ifo that is included with the Photon. Sorry I can't give any help with that. but I'm pretty sure the widgets in the Android Market will not be fully compatible with the Photon. Uninstall everything you installed from the market and use your phone for a day or so and see how it acts.
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while streaming from google music beta, went from 100 to 20% in <2 hours and once again it was hot as the devil's **** then it wouldn't charge.
cobrahicks said:
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while using streaming from google music beta, when from 100 to 20% in <2 hours and once again it was hot as the devil's ****.
Click to expand...
Click to collapse
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
beartrap said:
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
Click to expand...
Click to collapse
Well it got hotter the my evo 4g ever did after flashing many roms and kernels and what not and even hotter the my pre minus when simultaneously charging and tethering. Havent had a phone get that hot before, i'll try to get a temp reading when it happens again.
Just pulled the battery little while ago and it started charging again. Seems to be hit or miss with the restarts and battery pulls the get the thing going.
I havent tried just turning it off and letting it charge past 30% yet, to see if it only does it when it on vs. when it off.
It's happened again. I was running speedtest.net repeatedly to test my radios and my battery temp climbed up to 118F. I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
I tried to make this happen the other night by running quadrant repeatedly, but temps never went above 115. It always charged that night, so 115-118 is the magic number together with <30% battery.
BTW - our radios may kickass, but they also generate a lot of heat, so be on the alert to high battery temps when hitting the radios hard.
My first Photon had the problem where the battery went from 50% to DEAD immediately. I remember one time the phone was red hot to the touch right before it died, it was just idling. It wouldn't accept charge until I removed and replaced the battery.
My replacement Photon doesn't have the problem (yet) or any of the first Photon's problems. I am convinced there is a bad batch of Photons out there.
Unfortunately I'm on my second photon. I exchanged the first for this reason.
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
money226 said:
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I am using the black Sprint case, but there's no magnet in it. I do think the case may aggrevate the heat buildup so if I hit it hard again and feel it getting warm, I'll be sure to remove the case.
beartrap said:
I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
Click to expand...
Click to collapse
This theory just got shot down. I hooked up the USB charging cable at 62% and 84F and it wouldn't charge. The phone recognized the connection and displayed the message it was in charge mode, but the battery in the notification bar didn't show it was charging nor did battery monitor widget. I then connected it to the OEM wall charger and cable and nothing. I rebooted and no change. I shutdown the phone and hooked it up to AC and it went into charge mode. I then booted and it's going into charge mode as it should. I'm back to square one again.
beartrap said:
Unfortunately I'm on my second photon. I exchanged the first for this reason.
Click to expand...
Click to collapse
That doesn't matter, you have every right to exchange it 283892 times until you get one that works. within the 30 days, It is in our contract. Not sure why people don't understand this. It doesn't matter where you get it, what store you get it from, Sprint, Best Buy, Radio ****, bob's electronics supply..you can get it exchanged. Personally, I wouldn't have even hesitated nor made this post, I would have just exchanged it.
Then made this post to say what happened to a photon I used to have. lol
EDIT: People need to speak up and let companies understand that you just won't settle. I come across customers everyday that just settle. I work for Comcast, talk to customers daily about things. I get, oh yea and then our internet sucks, and this doesn't work and oh yea this broke and we don't get this channel but we pay for it. My first question is, "Did you call?"....their answer, "Call who?"..or just "No". LOL I'm like, how the hell do you think stuff will get fixed if no one knows you have any problems? haha
You are the consumer, you have a lot of rights to the product you paid money for.
This is a great phone, but like all electronics some stores might get a bad shipment, it happens.
Good Luck with whatever you choose to do.
I have exchanged mine 2 times, 1 had a messed up screen, the other 1 had some problem that I couldn't make calls. So far this one is good to go! The Charm
-DJ

Battery will not charge due to high/low temperature (not a battery defect)

Hey there,
I have my Vibrant for a good year now since it came out pretty much. Last week it just stopped charging out the blue. The battery is completely empty and shows a thermometer with a warning sign and stops charging seconds after its plugged in. So I assumed it might be a battery malfunction and I got my spare battery in as soon as I came home and tried charging - same problem. I think it is highly unlikely that both batteries fail at the same time. Therefore, I assume there is something wrong with the temp sensor in the phone. I saw a few people have a similar problem with the epic 4G, but the discussion got really side tracked by other issues. My phone is rooted, but I was running stock froyo, so that shouldn't be the problem or should it?
I just wanna know if anybody had the same problems and if there is a quick solution, I google and forum searched a while but as soon as you throw in the term battery it gets spammed with battery life discussions.I just checked my files I have on the phone, apparently I have the premium insurance - does that mean I just can go to the next Tmo store and get a replacement? Any feedback is greatly appreciated.
Phill
Well for your problem, i suggest you try a different rom and see if the problem persists... maybe its a bug
And as for insurance, you mail the phone in and pay a deductible, which should be like 135$ or so. They send you a refurb.. or if you say it wus lost, you dont have to mail in phone
Sent from a cell tower to the XDA server to you.
thanks for the quick reply. Is there a way to reflash without a battery?
I don't see it as a bad thing. If your phone gets too hot and keeps charging that's going to burn something inside. When my phone won't charge I know I have let it down. So it can cool down. But to fix your problem reboot the phone. You can keep charging it after it boots up
Sent from my SGH-T959 using Tapatalk
pro1st said:
thanks for the quick reply. Is there a way to reflash without a battery?
Click to expand...
Click to collapse
As long as your phone can run successfully for a couple minutes, i dont see why not
Sent from a cell tower to the XDA server to you.
Mine did something similar. I picked it up after putting it on the charger. It was hot and would not come on. I unplugged it and let it cool off for a while and it cleared up.
I got that message once...
Vibrant was in a car dock, with power.
It was *HOT* out and sun was hitting the back of the unit. (A/C on of course)
Google Navigation was running (display brightness max)
Google Listen was running
Bluetooth was passing music to a speakerphone
When I run the phone with that setup, the charger can't even keep up with the phone power needs. The battery level slowly drops. No question the phone is working hard.
This was a true heat issue... I removed the charger and turned off the display to let it cool off a bit. (I was almost home).
So the question again, is your phone hot or is it a false reading?
Robert
Hey,
I am sorry I didn't clarify the actual battery temp. It is normal - so its neither in the sun or in a too cold spot when I try charging it. The phone probably runs for one for a few seconds before turning off so there is no chance of the battery stats wipe. I think I will try to find an external charger and try to charge the batteries this way to have enough juice for flashing a new rom. Thanks for all the replies!
Does it charge the battery with the phone off? If not, I don't think a new ROM will help.
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
c0olcast said:
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
Click to expand...
Click to collapse
Sorry for resurrecting an old thread, but a resolution never seemed to be made here. Has anybody found a fix to this?
As of yesterday, my wife is having the same issue with my old Vibrant phone which she now uses. It's flashed with Bionix V 1.3.1 and Tigerblood overclock to 1.2ghz. This could be the issue, the Tiger Blood overclock, but I'm not sure. I'm out of the country for three weeks and currently she's left with a dud of a phone that keeps giving her the temperature warning in the triangle when plugged in while the phone is powered off followed by it stop charging. When she turns it on, she gets to the SD card check and then the phone completely freezes. Once in a while it's able to stay on for a minute or so before freezing, but more often than not the phone does not fully turn on and just goes frozen after a few seconds, sometimes at the Tigerblood logon screen before making it to the desktop. Me being 4000 miles away doesn't make it easier to help her but I've recommended she leave the phone unplugged, battery out for the night to see what happens. I also told her to take off her silicon case thinking maybe that has something to do with the overheating. Well after 7 hours of her letting it sit to cool off like that, with the case off, she plugged it back in and is having the same issues as yesterday. Absolutely no progress made. One of her colleagues said she should try leaving the phone in rice confused:) so she's giving that a go and another guy in a phone shop who she went to for advice after work said that the motherboard might need replacing. I'm convinced all it needs is to have the Tigerblood removed or reflash a rom onto it but there's really no knowing unless I have it in my hand.
Is there any quick fix to this problem without having to do all that? Surely there must be a way to charge the phone without it heating up and freezing up. She's tried plugging it into different rooms, on her laptop, etc, none seem to get rid of the temperature problem. I've had the phone since August 2010 and never had any issues with it. I also never once saw that temperature error message so was taken aback when she showed me it over skype. I just upgraded to the S3 and gave her the phone 2 weeks ago, but surely it shouldn't just die out just like that? Thought the Vibrants were made tougher than that?
Any help would be greatly appreciated. Much thanks in advance
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Update- Phone doesn't even turn on anymore, no signs of life
danny_extremex said:
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
polosprt009 said:
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
Click to expand...
Click to collapse
Some kernels require a certain amount of power to fully boot the phone up and will not charge until it has 5% battery or so. I personally think her battery may be unable to hold a charge or like I said before it doesn't have enough juice to boot the phone because of the kernel. There is a way to charge the battery with the phone off. You can use ANY kind of usb cord, I used an old printer usb cable when I had to do this. All you do is cut off the side that is not usb and strip the positive and negative wires(red and black), then place the stripped wires on the positive and negative connectors on the back of the phone and insert the battery (make sure it's a snug fit). Plug the usb end into your pc and charge the battery that way, DO NOT let charge for over 2 minutes at a time. Wait five minutes and do it again if you have to. If she gets it to boot up, I would definitely flash a new kernel first to see if thats how the problem originated.
Sent from my SGH-T959 using xda premium

Supercharge gone? BLA

Had the BLA-09 8.0.0.148 (C432) and noticed that I seems all my super charger are not that super anymore.. Neither my huawei car super charger nor the provided oem supercharger show up as supercharging when plugging in. Anybody else having that issue?
Same firmware here and Super Charge is still active (Huawei original charger). Do you use the original provided USB cable ?
The superscharge seems to swich on for a while when plugging in, but after a short time (minute, perhaps a few) it switches to normal charge in car and on charger. Also happened on previous firmware.
yep both times it's original Huawei cable. (though I should mention that usb c seems to lose it's catch and pops out easily since a few days)
DerZwen said:
yep both times it's original Huawei cable. (though I should mention that usb c seems to lose it's catch and pops out easily since a few days)
Click to expand...
Click to collapse
I have the same problem with 148 with original huawei cable.
Didn't experiment that before.
Holy ****
What can I do?!
Edit : hmm strange it seems it ok again I plugged charger again.
Guys can you tell me how long you charge battery for 50 % please?!
Thanks a lot
Cheers
Your phone is probably overheating.
tr1cky1 said:
Your phone is probably overheating.
Click to expand...
Click to collapse
No it's not
When the battery is is almost drained I charge 55% in 30 minutes. It slows down after battery hits 70% but that's normal.
sonydesouza said:
No it's not
Click to expand...
Click to collapse
To prevent overheating the phone may charge slower (like when you use it for gaming and charge it the same time, it's very slow)
It would still display it as supercharging though
0alfred0 said:
When the battery is is almost drained I charge 55% in 30 minutes. It slows down after battery hits 70% but that's normal.
To prevent overheating the phone may charge slower (like when you use it for gaming and charge it the same time, it's very slow)
It would still display it as supercharging though
Click to expand...
Click to collapse
So, it's the same with my phone
Thanks for info
DerZwen said:
Had the BLA-09 8.0.0.148 (C432) and noticed that I seems all my super charger are not that super anymore.. Neither my huawei car super charger nor the provided oem supercharger show up as supercharging when plugging in. Anybody else having that issue?
Click to expand...
Click to collapse
A guy on the italian forums is reporting the same after updating to B148!
I would try with a factory reset and eventually a new cable.
Cache wiping worked for me. I now got the car charger we eking again. Will check the home charger tonight.
Quick update. Cache wipe fixed the issue all super charger are now super again.
DerZwen said:
Quick update. Cache wipe fixed the issue all super charger are now super again.
Click to expand...
Click to collapse
I experienced this multiple times with my device and it will come back, cache wiping has probably not fixed your problem but time has.
I will bring my phone to a service center tomorrow, I'm sick of this happening over and over.
If this happens once, chances are high it will happen again (and yes, I wiped cache multiple times).
Update to this:
I visited a Huawei service center today and the technician told me that this happens with a lot of Mate 10 Pro devices.
What causes the problems is dust/dirt.
The technician used a metal tool first and then compressed air.
Supercharge and headphones now work again.
So, if this happens to you, you probably have to clean your port, but be careful since you could break the port.
The technician also advised me to buy some sort of dust cover for the device so that this problem doesn't happen so fast again.
Wow! I have never seen my phone explicitely says it's in supercharge mode in 5 month or so I own it! Oo
But charge was quick at 2A
tr1cky1 said:
Update to this:
I visited a Huawei service center today and the technician told me that this happens with a lot of Mate 10 Pro devices.
What causes the problems is dust/dirt.
The technician used a metal tool first and then compressed air.
Supercharge and headphones now work again.
So, if this happens to you, you probably have to clean your port, but be careful since you could break the port.
The technician also advised me to buy some sort of dust cover for the device so that this problem doesn't happen so fast again.
Click to expand...
Click to collapse
I cleaned mine too now and I can certainly say that I now have much tighter sitting usb c cables. So cleaning it out is certainly the way to go, wether supercharge works or not.
Hmmm. I have had this issue too. My phone stopped supercharging but it also stopped allowing me to transfer data with a cable to my computer (or to my drone remote control). I cleaned it alot, but no effect. I ordered a new port assembly and replaced it. Now, it will supercharge for about a minute, but then it goes back into normal charging mode. While looking in the battery app, it would fluctuate between charging modes until deciding to charge normal. I've wiped the cache, but still doesn't help. Any further input??

Poco Pixel 11 Plus Rom Loop Wont switch on

Greetings,
I have been using my poco f1 for 4 years now and it has stood by me strongly. I only replaced the battery once due to excessive usage from covid (hotspot on almost 12+ hrs of the day).
It had pixel plus 11 rom in it and I was very happy with it too. Over the past 1 week, i noticed it was behaving strangely.
1. The charge time took almost 3hrs even though it showed charing rapidly
2. When I switch off the phone and keep it for the charge, it charges comparatively faster.
3. At certain times, it would freeze and restart.
4. Would heat up during charging, so I would keep it near a window or anywhere there is a breeze so that it doesn't overheat.
As of yesterday, the phone went into a complete loop after charging (It was off while being charged, once it reached 95% I unplugged and switched it on) with poco symbol followed by the 'G' icon appearing.
I thought i'd wait it out, but no luck. The weirdest thing was, when i reconnected my charger (Charge ON), it would switch on. And when i'd unplug it, the phone would switch off and go back into the loop.
The phone was near full charged, but i figured this is probably a rom issue and needs a good flash. So, I plugged the phone in for charging again so that I could switch it on and then took the necessary backups.
In parallel, I downloaded the latest rom (Pixel 12 stable build) thinking that if i flashed it would solve everything.
I connected the phone via USB to the laptop to copy the rom file, but it didn't swith on. It would only do so by charger. (Weird!). I tried it a couple of times, and managed to switch the phone via USB cable connected from laptop. But it didnt last for long as the phone would switch off shortly. Fortunately, it was on for just enough time and i mean, a couple of times till I could copy the file into storage for flashing.
I reconnected it back to the wall charger, switched on and took backups. At this point the phone has reached 100% for about 2hrs or so, but there's nothing i can do in order to get it to be on.
I proceeded to flash pixel rom 12 via twrp after clearing the cache, davlik and all of that. It was successful (no error messages appeared) and when i rebooted it I could see that the rom went through fine as the charging '100%' icon has changed (Its more graphic) but the phone still wont switch on and continues to be on this loop.
Can anyone please advise me on how I can tackle this? I dont want to buy a new phone as I feel there is nothing out there that would match this phone for its value. (I can use pixel rom, good battery, durability)
Any help in this matter would be highly appreciated.
I'd be more than happy to make a contribution to anyone who can provide me with a solution that works. I'd rather be happy with my old phone and you can treat yourself to a nice meal rather than having to buy a brand new phone. (So far, im looking at mi 11x, s20 fe, mi 11 lite, oneplus 9R, but to be honest they just don't appeal to me. You know what they say, once you go poco, you go loco!!!!)
Thankyou
Be safe
AshPocoPixel said:
Greetings,
I have been using my poco f1 for 4 years now and it has stood by me strongly. I only replaced the battery once due to excessive usage from covid (hotspot on almost 12+ hrs of the day).
It had pixel plus 11 rom in it and I was very happy with it too. Over the past 1 week, i noticed it was behaving strangely.
1. The charge time took almost 3hrs even though it showed charing rapidly
2. When I switch off the phone and keep it for the charge, it charges comparatively faster.
3. At certain times, it would freeze and restart.
4. Would heat up during charging, so I would keep it near a window or anywhere there is a breeze so that it doesn't overheat.
As of yesterday, the phone went into a complete loop after charging (It was off while being charged, once it reached 95% I unplugged and switched it on) with poco symbol followed by the 'G' icon appearing.
I thought i'd wait it out, but no luck. The weirdest thing was, when i reconnected my charger (Charge ON), it would switch on. And when i'd unplug it, the phone would switch off and go back into the loop.
The phone was near full charged, but i figured this is probably a rom issue and needs a good flash. So, I plugged the phone in for charging again so that I could switch it on and then took the necessary backups.
In parallel, I downloaded the latest rom (Pixel 12 stable build) thinking that if i flashed it would solve everything.
I connected the phone via USB to the laptop to copy the rom file, but it didn't swith on. It would only do so by charger. (Weird!). I tried it a couple of times, and managed to switch the phone via USB cable connected from laptop. But it didnt last for long as the phone would switch off shortly. Fortunately, it was on for just enough time and i mean, a couple of times till I could copy the file into storage for flashing.
I reconnected it back to the wall charger, switched on and took backups. At this point the phone has reached 100% for about 2hrs or so, but there's nothing i can do in order to get it to be on.
I proceeded to flash pixel rom 12 via twrp after clearing the cache, davlik and all of that. It was successful (no error messages appeared) and when i rebooted it I could see that the rom went through fine as the charging '100%' icon has changed (Its more graphic) but the phone still wont switch on and continues to be on this loop.
Can anyone please advise me on how I can tackle this? I dont want to buy a new phone as I feel there is nothing out there that would match this phone for its value. (I can use pixel rom, good battery, durability)
Any help in this matter would be highly appreciated.
I'd be more than happy to make a contribution to anyone who can provide me with a solution that works. I'd rather be happy with my old phone and you can treat yourself to a nice meal rather than having to buy a brand new phone. (So far, im looking at mi 11x, s20 fe, mi 11 lite, oneplus 9R, but to be honest they just don't appeal to me. You know what they say, once you go poco, you go loco!!!!)
Thankyou
Be safe
Click to expand...
Click to collapse
Firstly make sure you followed this installation guide.
Then if you are sure that flashing is correct, I think it's your battery issue. You should replace it.
Retrial said:
Firstly make sure you followed this installation guide.
Then if you are sure that flashing is correct, I think it's your battery issue. You should replace it.
Click to expand...
Click to collapse
Hi there!
Thanks for replying!
I tried the same out all day yesterday and had no luck.
I have given it to a mobile repair shop nearby (we have a separate market for mobiles here).
Hopefully they can sort it out or else I'll go for a used S20 FE 5G, saw a couple of them ranging from $300 - $400
AshPocoPixel said:
Hi there!
Thanks for replying!
I tried the same out all day yesterday and had no luck.
I have given it to a mobile repair shop nearby (we have a separate market for mobiles here).
Hopefully they can sort it out or else I'll go for a used S20 FE 5G, saw a couple of them ranging from $300 - $400
Click to expand...
Click to collapse
You could just buy and replace the battery by urself with 5min YouTube video
In repair shop they may ask extra money or try to show u that needs more than battery.
I am sure it's battery tho.
Retrial said:
You could just buy and replace the battery by urself with 5min YouTube video
In repair shop they may ask extra money or try to show u that needs more than battery.
I am sure it's battery tho.
Click to expand...
Click to collapse
Hi there!
Thanks for replying. So, my phone did get fixed, apparently, the issue was due to the charger port and battery connection. Somewhere there was a short circuit causing that issue.
They mentioned this happens due to overcharging or using the phone when on charge or running heavy applications.
Yes, a battery replacement would add a few more hours of battery life I'm sure as I currently average 6 hours on heavy usage.
I plan to use this phone till it no longer runs as the alternatives out there arent really all that great with respect to value for money and reliability. I hope to get my hands on the mi 12x, it looks really appealing!
AshPocoPixel said:
Hi there!
Thanks for replying. So, my phone did get fixed, apparently, the issue was due to the charger port and battery connection. Somewhere there was a short circuit causing that issue.
They mentioned this happens due to overcharging or using the phone when on charge or running heavy applications.
Yes, a battery replacement would add a few more hours of battery life I'm sure as I currently average 6 hours on heavy usage.
I plan to use this phone till it no longer runs as the alternatives out there arent really all that great with respect to value for money and reliability. I hope to get my hands on the mi 12x, it looks really appealing!
Click to expand...
Click to collapse
I am glad you found the problem and you got it fixed
For sure hardware of POCO F1 is still good and worth the money. Enjoy the paradise of custom ROMs

Categories

Resources