Supercharge gone? BLA - Huawei Mate 10 Questions & Answers

Had the BLA-09 8.0.0.148 (C432) and noticed that I seems all my super charger are not that super anymore.. Neither my huawei car super charger nor the provided oem supercharger show up as supercharging when plugging in. Anybody else having that issue?

Same firmware here and Super Charge is still active (Huawei original charger). Do you use the original provided USB cable ?

The superscharge seems to swich on for a while when plugging in, but after a short time (minute, perhaps a few) it switches to normal charge in car and on charger. Also happened on previous firmware.

yep both times it's original Huawei cable. (though I should mention that usb c seems to lose it's catch and pops out easily since a few days)

DerZwen said:
yep both times it's original Huawei cable. (though I should mention that usb c seems to lose it's catch and pops out easily since a few days)
Click to expand...
Click to collapse
I have the same problem with 148 with original huawei cable.
Didn't experiment that before.
Holy ****
What can I do?!
Edit : hmm strange it seems it ok again I plugged charger again.
Guys can you tell me how long you charge battery for 50 % please?!
Thanks a lot
Cheers

Your phone is probably overheating.

tr1cky1 said:
Your phone is probably overheating.
Click to expand...
Click to collapse
No it's not

When the battery is is almost drained I charge 55% in 30 minutes. It slows down after battery hits 70% but that's normal.
sonydesouza said:
No it's not
Click to expand...
Click to collapse
To prevent overheating the phone may charge slower (like when you use it for gaming and charge it the same time, it's very slow)
It would still display it as supercharging though

0alfred0 said:
When the battery is is almost drained I charge 55% in 30 minutes. It slows down after battery hits 70% but that's normal.
To prevent overheating the phone may charge slower (like when you use it for gaming and charge it the same time, it's very slow)
It would still display it as supercharging though
Click to expand...
Click to collapse
So, it's the same with my phone
Thanks for info

DerZwen said:
Had the BLA-09 8.0.0.148 (C432) and noticed that I seems all my super charger are not that super anymore.. Neither my huawei car super charger nor the provided oem supercharger show up as supercharging when plugging in. Anybody else having that issue?
Click to expand...
Click to collapse
A guy on the italian forums is reporting the same after updating to B148!
I would try with a factory reset and eventually a new cable.

Cache wiping worked for me. I now got the car charger we eking again. Will check the home charger tonight.

Quick update. Cache wipe fixed the issue all super charger are now super again.

DerZwen said:
Quick update. Cache wipe fixed the issue all super charger are now super again.
Click to expand...
Click to collapse
I experienced this multiple times with my device and it will come back, cache wiping has probably not fixed your problem but time has.
I will bring my phone to a service center tomorrow, I'm sick of this happening over and over.
If this happens once, chances are high it will happen again (and yes, I wiped cache multiple times).

Update to this:
I visited a Huawei service center today and the technician told me that this happens with a lot of Mate 10 Pro devices.
What causes the problems is dust/dirt.
The technician used a metal tool first and then compressed air.
Supercharge and headphones now work again.
So, if this happens to you, you probably have to clean your port, but be careful since you could break the port.
The technician also advised me to buy some sort of dust cover for the device so that this problem doesn't happen so fast again.

Wow! I have never seen my phone explicitely says it's in supercharge mode in 5 month or so I own it! Oo
But charge was quick at 2A

tr1cky1 said:
Update to this:
I visited a Huawei service center today and the technician told me that this happens with a lot of Mate 10 Pro devices.
What causes the problems is dust/dirt.
The technician used a metal tool first and then compressed air.
Supercharge and headphones now work again.
So, if this happens to you, you probably have to clean your port, but be careful since you could break the port.
The technician also advised me to buy some sort of dust cover for the device so that this problem doesn't happen so fast again.
Click to expand...
Click to collapse
I cleaned mine too now and I can certainly say that I now have much tighter sitting usb c cables. So cleaning it out is certainly the way to go, wether supercharge works or not.

Hmmm. I have had this issue too. My phone stopped supercharging but it also stopped allowing me to transfer data with a cable to my computer (or to my drone remote control). I cleaned it alot, but no effect. I ordered a new port assembly and replaced it. Now, it will supercharge for about a minute, but then it goes back into normal charging mode. While looking in the battery app, it would fluctuate between charging modes until deciding to charge normal. I've wiped the cache, but still doesn't help. Any further input??

Related

[Q] Galaxy S3 charging problem?

So i bought my SGS3 (marble white) a few days ago and it was working perfectly fine. A few days ago my phone suddenly stopped charging. I rebooted the phone and it was charging again. Last night it again stopped charging. I again rebooted but this time it did not fix the problem.
I know that the charging port of the phone is not damaged as phone works perfectly fine when connected to a pc via usb cable and charges.
And i have never ever plugged in a non-genuine accessory to its micro usb port. Not even a dock!
Anyone with a similar problem or cure?
edit: software update fixed it in my case.
SGS Charging Issue
rohan999 said:
So i bought my SGS3 (marble white) a few days ago and it was working perfectly fine. A few days ago my phone suddenly stopped charging. I rebooted the phone and it was charging again. Last night it again stopped charging. I again rebooted but this time it did not fix the problem.
I know that the charging port of the phone is not damaged as phone works perfectly fine when connected to a pc via usb cable and charges.
And i have never ever plugged in a non-genuine accessory to its micro usb port. Not even a dock!
Anyone with a similar problem or cure?
Click to expand...
Click to collapse
I will not say I have a cure, but I am facing the same problem, sometimes I have to reboot twice for it to start charging.
Guru's kindly look into the issue and help us, this happens in both the cases, while charging for adapter or while charging from USB.
Shamms said:
I will not say I have a cure, but I am facing the same problem, sometimes I have to reboot twice for it to start charging.
Guru's kindly look into the issue and help us, this happens in both the cases, while charging for adapter or while charging from USB.
Click to expand...
Click to collapse
Well not exactly, it does not happen when i plug the phone into a usb port.
It happens with the charger but, now my phone is not just recognizing the charger. I have rebooted twice, thrice but still the same problem.
I'm having a similar problem,
Charging when -
phone on
power save on - WIFI/data and most other things are off
charges 2% per hr with official charger (wall socket)
Charging when -
phone OFF!
40% per hr with official charger (wall socket)
Haven't really tried the PC USB charging yet,
But i have noticed that my battery info page says the phones been on battery for
2 days 22hrs, Very strange as i have charged and attempted to charge the phone more than 10 times in the past 24hrs.
Anyone also noticed the on battery time to be wrong?
i got this problem yesterday too , restart then its ok , weird ...
before reboot the battery icon shows charging icon but its not charging at all
does charging a battery run a software too ?
why you guys not reporting the issue in samsung mobile showroom from where you bought the mobile and take a use of your warranty card?
i bought the mobile from UAE...NO charging Problem at the moment
-=SagaR=- said:
why you guys not reporting the issue in samsung mobile showroom from where you bought the mobile and take a use of your warranty card?
i bought the mobile from UAE...NO charging Problem at the moment
Click to expand...
Click to collapse
My mobile is no more in warranty as I have rooted my phone, will have to come back to stock rom for me to claim warranty, that's why I am waiting for someone to provide solution before I return back to stock rom for warranty claim.
Sounds like it's an issue with the charger, rather than the phone.
Flumme said:
Sounds like it's an issue with the charger, rather than the phone.
Click to expand...
Click to collapse
No, I tried with usb and wall mount, issue persisted till i restarted the phone.
Flumme said:
Sounds like it's an issue with the charger, rather than the phone.
Click to expand...
Click to collapse
No my charger works perfect with my other phones..
-=SagaR=- said:
why you guys not reporting the issue in samsung mobile showroom from where you bought the mobile and take a use of your warranty card?
i bought the mobile from UAE...NO charging Problem at the moment
Click to expand...
Click to collapse
I thought it was best to ask here before i contact orange to report the problem, as i really didn't want to send the phone back to them if its something i could have fixed
I'm doing a factory reset and if it still has charging problems i will call orange today.
I'm facing the same problem. It started about 2 weeks ago.
I tried different chargers but no hope. the only way to charge it is via a usb port.
I had this problem once on the first day I got my phone. Worked fine though with an iphone charger with the samsung usb cable. Have any of you guys tried that?
Deblow said:
But i have noticed that my battery info page says the phones been on battery for
2 days 22hrs, Very strange as i have charged and attempted to charge the phone more than 10 times in the past 24hrs.
Anyone also noticed the on battery time to be wrong?
Click to expand...
Click to collapse
I thanked your post accidentally while trying to quote you
The batterystats.bin file only resets itself after a full charge to 100%. That's the file that's responsible for showing all the battery usage info. So if you just keep topping up your phone without letting it charge to 100%, the battery statistics will be from the last full charge. If you see the graph you'll see it rises everytime you charge and then falls when you take it off charge. It cumulatively shows the amount of time you've used the phone on battery since the last full charge, regardless of how much you charge it in between. When you let it charge fully to 100% and unplug it, the battery stats file will be reset and give you a correct reading.
Sent from my Desire HD using xda premium
I'm having a similar issue, only difference to what you guys are having is that my SIII start charging via the normal charger if its been in USB for a bit, like 2-5 min. I tried the rebooting, nothing. it only charges through USB 1st, then it will work via the stock charger, I've tested it on another charger aswell, and the samsung car charger.
I really hope there is a quick fix, becuase I dont want to send it in for repairs, as cellphone providers in SA arent the best.
I had a similar problem with my gtab 2 10.1 but the wall charger is to blame
Sent from my SAMSUNG-SGH-I777 using xda premium
sashank said:
I thanked your post accidentally while trying to quote you
The batterystats.bin file only resets itself after a full charge to 100%. That's the file that's responsible for showing all the battery usage info. So if you just keep topping up your phone without letting it charge to 100%, the battery statistics will be from the last full charge. If you see the graph you'll see it rises everytime you charge and then falls when you take it off charge. It cumulatively shows the amount of time you've used the phone on battery since the last full charge, regardless of how much you charge it in between. When you let it charge fully to 100% and unplug it, the battery stats file will be reset and give you a correct reading.
Click to expand...
Click to collapse
Dude! we don't have problem with battery status i guess,
We have problem with NO CHARGING. Off topic comments won't help.
I had Battery Issues afater ICS
I formated my Internal SD & then did Factory reset
My Phone works Great now & has better Battery Life too
& I did it 3 times
Wonder why everybody keeps saying dont Factory rest ???
Same problem here, i tried with a charger and with a usb port, both doesn't work. Then, i rebooted the phone and now it's charging...
I don't understand.
Hi all,
try off your phone..
take out battery...
put in battery...
plug in charging cable...
wait till it show that your battery is charging with the circle below moving..
let it go 1 round and start your phone. it may help.

Galaxy s6 edge fast charging getting slower after the last update

Hello Edgers
As it says in the title, my GS6 edge is charging slowly after the last update.
It says fast charging, but it takes almost 3 hours to full.
Although it used to take 1 - 2 hours maximum to full.
-it's charging now - > reached 80% and it says 35m untill full -
35 minute at 80%!!! :crying::crying:
I tried another charger and it has the same problem. so either I have 2 broken chargers or the problem is in the phone.
Any ideas? or is it a common problem in charging after the update?
7mada said:
Hello Edgers
As it says in the title, my GS6 edge is charging slowly after the last update.
It says fast charging, but it takes almost 3 hours to full.
Although it used to take 1 - 2 hours maximum to full.
-it's charging now - > reached 80% and it says 35m untill full -
35 minute at 80%!!! :crying::crying:
I tried another charger and it has the same problem. so either I have 2 broken chargers or the problem is in the phone.
Any ideas? or is it a common problem in charging after the update?
Click to expand...
Click to collapse
out of interest have u tried a toothpick and cleaning the port sometimes thats all it is and u just dont notice til updates or rom changes
noticed its a common problem amongst many devices and fast charge with dirt and lint in the ports
TheMadScientist420 said:
out of interest have u tried a toothpick and cleaning the port sometimes thats all it is and u just dont notice til updates or rom changes
noticed its a common problem amongst many devices and fast charge with dirt and lint in the ports
Click to expand...
Click to collapse
I tried blowing in it, but no result.
I also tried putting the phone into safe mode to make sure that it's not because of any app I installed but I also got no results.
7mada said:
I tried blowing in it, but no result.
I also tried putting the phone into safe mode to make sure that it's not because of any app I installed but I also got no results.
Click to expand...
Click to collapse
only other thing would be usbs getting wore out i guess it could be a firmware thing but unlikely only other option would be to reflash orig firmware
TheMadScientist420 said:
only other thing would be usbs getting wore out i guess it could be a firmware thing but unlikely only other option would be to reflash orig firmware
Click to expand...
Click to collapse
I tried changing the cable and tried changing the whole charger I didn't get any results.
Can I flash the Android 6.0 over the nougat?
7mada said:
I tried changing the cable and tried changing the whole charger I didn't get any results.
Can I flash the Android 6.0 over the nougat?
Click to expand...
Click to collapse
i mean the usb port on the device itself
7mada said:
I tried changing the cable and tried changing the whole charger I didn't get any results.
Can I flash the Android 6.0 over the nougat?
Click to expand...
Click to collapse
It could be the battery wearing down. I had same problem on my G925F. Afyer having the battery replaced the problem was fixed. Possibility
7mada said:
Hello Edgers
As it says in the title, my GS6 edge is charging slowly after the last update.
It says fast charging, but it takes almost 3 hours to full.
Although it used to take 1 - 2 hours maximum to full.
-it's charging now - > reached 80% and it says 35m untill full -
35 minute at 80%!!! :crying::crying:
I tried another charger and it has the same problem. so either I have 2 broken chargers or the problem is in the phone.
Any ideas? or is it a common problem in charging after the update?
Click to expand...
Click to collapse
I have the same issue, also not allways is detecting the Fast Charger.
As a workaround I let it charging slow for some seconds replug the cable and voila! Fast charging in the correct time...
It seems that is a common issue after Nougat update in a large number of devices prior to S8... (If you search in google you could see it)
The kernel is the culprit to choose the method of charge, and for whatever reason is not choosing/doing correctly...
Some people say that wiping the system cache from recovery helps (not my case)

Fast charging stops while charging.

Hi
I'll put my G5 on charge and it will start to fast charge like normal then after a few minutes stop and go to just charging, if I pull the cable out the phone and plug it back in, it will usually still not fast charge sometimes it does first time tho but normally I'll have to do that 3 or 4 times to get it to fast charge again and usually it then fast charges normally till the battery if fully charged.
I thought it was the cable as it was on it way out it had a internal break where it would stop charging or go to normal charging at times so ordered a replacement cable same make (choetech 6ft) I've been using for over a year now and a juicebitz 9ft one and there both doing the same and I even tried the original cable and that's doing it too so it's not the cable.
I've cleaned the usb port no change, I've factory reset no change, can't remember when this first started as I thought it was the cable but I think it could of been around the time of the last update but can't be sure on that could of easily been just before.
What to try next could it be a charger fault, a faulty bottom module/ usb port, battery fault or a fault with the phone itself?
Any help would be appreciated.
I have same issue with my phone after last update.
That's good know not good that your having the same issue I mean good to know it's not a hardware problem.
I've seen a couple of posts after I starting this thread in the v20i update thread from users with the same problem so it looks like it's a software issue I can stop stressing about it as there's nothing I can do about it.
I did a search before posting and must of missed it or used the wrong terms in my search.
I just hope they will fix that in next update (oreo)
pazi79 said:
I just hope they will fix that in next update (oreo)
Click to expand...
Click to collapse
So do I it's part of what I hate about updates they fix things but just as often break something else.
same here. its turning to normal after minutes and when you plug it again its fast charging for a short time. LG g5 is a headace. My disappointment.
I have the exact same issue with my H-850 I even went to the extent of sending the phone in for repairs under the warranty. They replaced the mainboard and the bottom module but the problem still persists, its either the battery or software, my money is on the software

Urgent question, 10 pro suddenly charges very slow

Hi, my 10 pro is suddenly charging extremely slow, 10% per hour maybe. Has any of you run into this as well?
Booted a few times, same.
Can't find anything similar here either.
Suggestions appreciated except it's broken
blackspp said:
Hi, my 10 pro is suddenly charging extremely slow, 10% per hour maybe. Has any of you run into this as well?
Booted a few times, same.
Can't find anything similar here either.
Suggestions appreciated except it's broken
Click to expand...
Click to collapse
It's broken!
Sorry, couldn't resist.
Try the obvious...
Try a different cable
Try a different charger
Check for running apps
Check built-in (from Settings) battery usage to see where the energy's going
It's possible that your battery's gone pear-shaped and the 'phone is trying to be easy on it, but highly doubtful.
It's also possible (given the recent popularity in recent months) that you've been infected with a cryptocurrency mining trojan, which is sucking the charge out almost as fast as your charger can feed it in.
I doubt the latter at its charging equally slow when switched off. Tried all the rest already.
Another thing, first it stopped charging at 50%, was hovering around that.
After a few reboots is now staying around 60.
Factory reset may fix this but I'm on vacation with no options to backup 90gb of data...
blackspp said:
I doubt the latter at its charging equally slow when switched off. Tried all the rest already.
Another thing, first it stopped charging at 50%, was hovering around that.
After a few reboots is now staying around 60.
Click to expand...
Click to collapse
I seem to remember a problem similar to this waaaay back in the Gingerbread days, though people only experienced it after improperly flashing custom ROMs. It was something to do with how Android kept a track of battery levels, and (as far as I can remember) the solution was to go into recovery and reset the battery stats.
Definitely not the sort of thing that should be happening in the middle of normal use though, and I doubt you would've been re-flashing ROMs while you're away.
Factory reset may fix this but I'm on vacation with no options to backup 90gb of data...
Click to expand...
Click to collapse
USB-C to USB-A adaptor + 128Gb flash drive?
I'm gonna sit out out, flying home today...
Well, it was the cable. I used a different one and viola, charged to 100%. So never leave home with only one!
blackspp said:
Well, it was the cable. I used a different one and viola, charged to 100%. So never leave home with only one!
Click to expand...
Click to collapse
Well that's definitely not something I was expecting!
Glad you managed to get the problem resolved though!
Me too :], The mate 9 was outstanding the whole year and I expect nothing less from the 10 pro!
Actually, I think it's the little usb to usb c converter, Not the cable. I tried 3 now and none of them charge...

Huawei Mate 20 Pro (Super)Charging Problems

Hey!
I've been using my Mate 20 Pro for quite some time (newest software with security updates from 1st January '19). Few days ago I plugged my phone to the charger only to notice that it was not charged in the morning. So I connected it to original Huawei supercharger and the only thing that phone shows is:
Normal charging for 1s, supercharging for 2s, no charging for 1s, normal charging for 1s and so on... And it is not really charging quickly. The only way I can get power to my phone effectively is using wireless charger. Any ideas why the supercharge is not working?
Tried troubleshooting:
I booted it in the safe mode - same issue
Different cable - same
Different charger (not supercharger) - showing that it's charging but the percentage is not increasing
Wireless charger - works
I think you might charged it with a wet port?
side_flip15 said:
I think you might charged it with a wet port?
Click to expand...
Click to collapse
I would thought so, but the phone did not get wet. Even if the humidity got into the port somehow, shouldn't it come back to normal? (And it's not after 2 days)
I had trouble with Mate 9 last year, my partner put a different Cable in and it said there was moisture, I put the cable into my Mate 9, gave her my cable and they both worked fine. Odd.
Then my daughter took my charger and cable attached to S9+ when I got it back my phone wouldn't charge. I had to charge my phone with a different one, the next time I came to charge tried it again it worked but only at slow speed, lost the fast charge somehow.
klecki said:
I would thought so, but the phone did not get wet. Even if the humidity got into the port somehow, shouldn't it come back to normal? (And it's not after 2 days)
Click to expand...
Click to collapse
Similar thing happened to my S8. It stops fast charging and only charged slowly. But went back to fast charging after a few days of not charging via cable.
I suggest don't use wired charging for a few days and let it completely dry. Hope the damage is not permanent.
My mate has a mate 20 pro that did exactly this. It was ubder warranty and he put it in for repair. When he got it back, he was told the charging port on his device had some kind of short (maybe water) and they had to exchange that part in the phone. And now it works.
Here is an update for others with similar problem:
I additionally tried:
- Clearing Cache partition
- Factory reset
No change...
I went yesterday to Huawei Service Center and they replaced USB port, motherboard(!) and camera modules(probably because they had motherboard with cameras already). Everything was covered by warranty.
klecki said:
Here is an update for others with similar problem:
I additionally tried:
- Clearing Cache partition
- Factory reset
No change...
I went yesterday to Huawei Service Center and they replaced USB port, motherboard(!) and camera modules(probably because they had motherboard with cameras already). Everything was covered by warranty.
Click to expand...
Click to collapse
Hi did you lost your data after that ?
As I've mate 10 pro suddenly charging only as normal charge "not super or even fast" also not recognized by my PC when plugging it
BR
I did not lose any data. Only the port was changed, but it is always better to do a backup (even online if your computer does not recognize it) just in case.

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