Hi
I am sorry. Just registered - and my first post is a help request. (I am in panic - I am relative novice to smpartphones anyway)
Equipement: I am usng a Samsung S6 with Android 5.0, I belive.
I made a serious 20 minutes project documentation video last weekend. It was about 1,3 GB big.
I watched it successfully 2 times with builtin S6 Samsung Gallery Video Player.
Then I wanted to move it together with 12 photos from DCM Camera Folder to another Folder using Samsung/Android's default Gallery App.
(To download videos and photos I normally connect my phone via USB cable and use Total Commander to browse folders and download pics, etc. on my laptop.
My new behaviour is, to move videos or photos that belong together to a separate new folder from time to time - using the builtin S6-/Samsung gallery move function.
This was OK, in past. ...)
Maybe this moving took about 3 minutes or so. (I did not Smartphone screensaver was active after 15 seconds, so I don't know exactly, if it broke or already had finished)
Unusal, but that day and first time, I simultaneously browsed the destination folder with Total Commander via USB cable (I think, before copying was finished?)
But I only found 4 Photos in the new folder.
The movie file now has a grey icon that looks like a classical film negative (dotted borders).
I can't play it anymore.
The only option is "delete". But I don't want to do that.
It is only 850 MB big. (was 1,3 GB!)
If I click twice on it, I only get: "There is an unknown error."
But my Samsung S6 did not give out any error message, etc.
I was perplexed.
So, my next action was to check space.
When I calculate the left/used space in options sub-menu ... (you know: Space) I see an entry:
"temporary used space" - which says there is a 599 MB temporary used space file. (could this be the first part of my missing mp4-video file?)
But - how to get it? How to download it on my laptop?
I only have Total Commander - and when I browse all folders in the smartphone's "android" sub-folders - they contain all 0 bytes and are empty.
So where is my temporary file?
How to get it?
Hi,
I did not touch my phone for 2 weeks now.
Does anyone know and can anybody tell me, how to get to the Android TEMP files DIR, please?
Thanks!
Related
hello my atrix's entertainment center gets stuck upon selecting to browse each media category. Once I select videos or music I just get that "orange waiting box" for like eternity. I am using this rom http://forum.xda-developers.com/showthread.php?t=1169409&highlight=keyboard+language which is the standard international rom for atrix. Any ideas? I have some videos I want to play from internal storage
Freezing on Motorola Entertainment Center Splash Screen
Similar issues on a Bell Atrix 2.3.6.
Mine used to hang when going through the pictures or videos menu..
Now it hangs on the splash screen and doesn't even load. Sometimes the glimmering bit shows and freezes, sometimes it just says "Motorola Entertainment Center." After 30s or less it asks to Force Close or just closes on its own.
System 45.21.78.MB860.BellMobility.en.CA
Android 2.3.6
Webtop WT-1.2.0-167_BELL
Build 4.5.2A-51_OLL-17.8
Any help's appreciated!
Thermanshs said:
hello my atrix's entertainment center gets stuck upon selecting to browse each media category. Once I select videos or music I just get that "orange waiting box" for like eternity. I am using this rom http://forum.xda-developers.com/showthread.php?t=1169409&highlight=keyboard+language which is the standard international rom for atrix. Any ideas? I have some videos I want to play from internal storage
Click to expand...
Click to collapse
have you tried reducing the number of media files on your device?
I'm still trying to get mine to work too, but trimming the files got me past the splash screen at least. now i'm just stuck with the "Loading" circle and "waiting" inside each category - same as you i guess.
I would say my dcim/thumbnails definitely has an influence on the entertainment center. so maybe the gallery also plays a part. still messing around with deleting the thumbnails folder, refreshing it, etc.
problem solved!
i found the place where the thumbnail data is stored, which was making the huge thumbnail file and crashing Entertainment Center.
it isn't storing the entire ".thumbdata3--1967290299" file (which can be hundreds of mb for some people), rather a large (tens of mb) .db database file that is being used to recreate it on demand.
/data/data/com.android.providers.media/databases
external.db
with Root Explorer i could view the file, and Speed Software also sells an sql editor which you can use to trim the thumbnails table.
*be careful: deleting entries from this file also seems to delete it from the device! i deleted all records from the thumbnails and images tables..
learn from my mistake. i thought it would regenerate, but it deleted all images from /sd card. good thing i backed up all my photos first, but better to use the filter option and trim out only the records for files that are no longer on the device.
".thumbdata3--1967290299" now reappears, but a whole lot smaller.
Gallery opens so much faster now, and Entertainment Center works again!
hope it helps!
whitebreadstyle said:
i found the place where the thumbnail data is stored, which was making the huge thumbnail file and crashing Entertainment Center.
it isn't storing the entire ".thumbdata3--1967290299" file (which can be hundreds of mb for some people), rather a large (tens of mb) .db database file that is being used to recreate it on demand.
/data/data/com.android.providers.media/databases
external.db
with Root Explorer i could view the file, and Speed Software also sells an sql editor which you can use to trim the thumbnails table.
*be careful: deleting entries from this file also seems to delete it from the device! i deleted all records from the thumbnails and images tables..
learn from my mistake. i thought it would regenerate, but it deleted all images from /sd card. good thing i backed up all my photos first, but better to use the filter option and trim out only the records for files that are no longer on the device.
".thumbdata3--1967290299" now reappears, but a whole lot smaller.
Gallery opens so much faster now, and Entertainment Center works again!
hope it helps!
Click to expand...
Click to collapse
Thanks for that, but what if the images are not the problem, but music or videos? I have tons of music on my SDCard and I don't know exactly what to delete in that database.
I tried using SDRescan as proposed here: http://forum.xda-developers.com/showpost.php?p=28516079&postcount=6, but that didn't help.
I've done some more research and found a solution here: http://www.mobilephonetalk.com/show...in-memory-card&p=311954&viewfull=1#post311954. After I deleted the .thumbdata3 file, created a blank one with Root Explorer and removed write permission to it, the file stays at 0 bytes and Camera and Gallery apps still work fine.
strom87 said:
Thanks for that, but what if the images are not the problem, but music or videos? I have tons of music on my SDCard and I don't know exactly what to delete in that database.
I tried using SDRescan as proposed here: http://forum.xda-developers.com/showpost.php?p=28516079&postcount=6, but that didn't help.
I've done some more research and found a solution here: http://www.mobilephonetalk.com/show...in-memory-card&p=311954&viewfull=1#post311954. After I deleted the .thumbdata3 file, created a blank one with Root Explorer and removed write permission to it, the file stays at 0 bytes and Camera and Gallery apps still work fine.
Click to expand...
Click to collapse
if you still have all the music, deleting entries from the database won't solve anything because they will just be recreated the next time you open gallery.
your fix is probably the best for your situation.
solution... maybe...
Maybe you will find solution here: http://forum.xda-developers.com/showpost.php?p=35259164&postcount=7
Kyonex said:
Maybe you will find solution here: http://forum.xda-developers.com/showpost.php?p=35259164&postcount=7
Click to expand...
Click to collapse
I just want to add, that it's the camera app causing the thumbdata3 to grow, each picture you take. (I verified file size change after taking pictures.) I'm trying the solution by creating the dummy file and making it read only now.
I have a few questions I hope somebody can shed some light on regarding images and videos...
Problem 1 - Dropbox Image Resolution
Firstly, it seems that Dropbox auto-uploads scales down the photos? Is there a way to stop this?
I noticed because my images are always sideways because of how I hold my phone taking pics, but then in my dropbox folder they were all portrait, so I checked image resolution and they are indeed smaller?
Problem 2 - Photo distortion/corruption from Windows File Transfers
Also, when copying photos from the phone to computer via USB (MTP), many of the pictures become corrupted. By corrupted I mean really strange lines across the photos and colour distortions. The actual pictures taken are fine because on the phone display in the Gallery they show perfectly. It is just when copying to PC they seem to corrupt. The photos are a mixture of some on the memory card and some on the internal storage and the problem happens with both..
This has happened to me on random photos (I transferred 150 and probably 30 were corrupt). I have tried this on two computers, one that has Kies installed and the Samsung Galaxy S3 Toolkit installed, and another computer that has no drivers installed apart from the ones Windows installs.
The file transfers were using Windows Explorer. I also tried with Kies and had the same problem.
Importantly: When trying a second or third time to copy the corrupt files, they copy fine and the problem disappears.
I noticed the Dropbox problem because I thought, well the photos are already uploaded so I can just copy from there without any photo problems, but they were all smaller resolution?
Problem 3 - HD Video Stutters
And my final problem. I copied a video taken on the phone to the PC (taken at 1080 full HD) it is a couple of minutes long in broad daylight. When viewing on the phone, quality is perfect. However when playing on the laptop (Core i5, 4GB RAM, Sony Vaio) the video has some stutters and distortion/corrupt bits.. it seems to play fine for a few seconds and then the video goes all distorted, then fine, then more distortion?
The problem appears on videos saved both on the phone internal storage, and on videos saved to memory card (class 6 SanDisk microSD)..
I have plenty of space and RAM available on the phone, it is only a week old, I have setCPU set to use Lazy CPU governor, using SIO scheduler, and I have dynamic hotplug disabled and all 4 cores running. Phone is rooted, with CWM touch..
Has anyone faced a similar problem or have any suggestions? What is the optimum way to transfer my photos to computer? Should I store photos and videos on internal storage or on the memory card?
Thanks
mine is like this, it should be 2mb and its only 333kb
http // imgur com/r6OyL
only i did cut and paste and now left with nothing. is there way to recover it ?
That is a perfect example of what happens to my photos...
As for recovering, not too sure. NEVER CUT things you don't want to lose. COPY then delete after.
danieljamie said:
That is a perfect example of what happens to my photos...
As for recovering, not too sure. NEVER CUT things you don't want to lose. COPY then delete after.
Click to expand...
Click to collapse
so based on that could i get a new phone ?
danieljamie said:
I have a few questions I hope somebody can shed some light on regarding images and videos...
Problem 2 - Photo distortion/corruption from Windows File Transfers
Also, when copying photos from the phone to computer via USB (MTP), many of the pictures become corrupted. By corrupted I mean really strange lines across the photos and colour distortions. The actual pictures taken are fine because on the phone display in the Gallery they show perfectly. It is just when copying to PC they seem to corrupt. The photos are a mixture of some on the memory card and some on the internal storage and the problem happens with both..
This has happened to me on random photos (I transferred 150 and probably 30 were corrupt). I have tried this on two computers, one that has Kies installed and the Samsung Galaxy S3 Toolkit installed, and another computer that has no drivers installed apart from the ones Windows installs.
The file transfers were using Windows Explorer. I also tried with Kies and had the same problem.
Never had any corruption at all ever .
You may have something else working in the background during copy ????
jje
Click to expand...
Click to collapse
Do you mean working in the background on the phone or the laptop?
I was transferring some background pics to my phone last night and the connection kept dropping and files became corrupt, many many files became corrupt and unusable..
This happens in both MTP mode and the "Camera mode"..
I don't understand what is going wrong.. My phone is pretty much stock apart from my NEAK kernel.. I don't have any apps using the USB..
Don't know why the files get corrupted the first couple of times you transfer the, but for automatic transfer to Dropbox, Google, and my web domain I use FolderSync. Seems to do the job without compressing any pics/videos.
slonn said:
Don't know why the files get corrupted the first couple of times you transfer the, but for automatic transfer to Dropbox, Google, and my web domain I use FolderSync. Seems to do the job without compressing any pics/videos.
Click to expand...
Click to collapse
Thanks I will use that app for dropbox sync, looks awesome!
I just checked and there is no compression of my Dropbox Camera Upload syncs at all. Maybe it's your ISP? Are you using 3G to do this? Orange compress and alter the quality of images downloaded on webpages over 3G. I know because I've only just switched to Three and Orange used to do this all the time to all 3G connections.
Kryten2k35 said:
I just checked and there is no compression of my Dropbox Camera Upload syncs at all. Maybe it's your ISP? Are you using 3G to do this? Orange compress and alter the quality of images downloaded on webpages over 3G. I know because I've only just switched to Three and Orange used to do this all the time to all 3G connections.
Click to expand...
Click to collapse
You are 100% sure that your photos taken at 8MP remain at 8MP after using Dropbox Camera-Upload option?
Standard dropbox upload should remain at 8MP, but the camera-upload function that automatically uploads photos as you take them, that compresses them I think?
Do you experience any of the USB problems I ask about?
hello dear members,
i tryed to get rid of the .thumbnails folder (found on internal Storage - DCIM) because its that huge (3 GB) and every time i deleate it it slows down my Phone, the ZU gets really hot and that for about 10 minutes and after that the folder is back again containing all my Photos in a smaller version + an huge file that is as big as all the original Photos on my SD-Card. I would be very happy, if the folder would be history.
Does anyone has this Problem too and would help me, please? Thanks :laugh:.
Lightbird said:
hello dear members,
i tryed to get rid of the .thumbnails folder (found on internal Storage - DCIM) because its that huge (3 GB) and every time i deleate it it slows down my Phone, the ZU gets really hot and that for about 10 minutes and after that the folder is back again containing all my Photos in a smaller version + an huge file that is as big as all the original Photos on my SD-Card. I would be very happy, if the folder would be history.
Does anyone has this Problem too and would help me, please? Thanks :laugh:.
Click to expand...
Click to collapse
If you use the Album app this will happen. The .thumbnails folder has reduced size images of every .gif, .jpg, .mp4, etc type media file on your phone. Not 100% sure if this works but if you create a file " .nomedia " in directories you don't want to show up it will not cache them. Delete the .thumbnails and reboot, bring up Album (I use QikPic instead) and it will re-cache them.
If you have a rooted phone I believe you can use Titanium Backup to disable the Album process. That will keep it from creating the cache but it will also mean Album won't work.
By the way, I have had an instance where the process was running continually and would never complete. The reason turned out to be a corrupted file. I had to go through thousands of pictures to find the one causing the issues. If you see a file that doesn't have a thumbnail that's a likely candidate.
Marc
By removing this folder, your gallery would have black squares and with no chance at getting any ideas about what was what. You can delete the folder, but it'll come right back again once you open your gallery. It's not possible to permanently remove it. The problem here is that you have way too many photos on your Ultra.
I have 279 thumbnails which uses 86MB. You must have thousands of photos, so there's nothing wrong with that folder, it's the amount of stuff you have in your gallery that is the problem. Time to clean it!
---------- Post added at 06:14 PM ---------- Previous post was at 06:11 PM ----------
mknewman said:
By the way, I have had an instance where the process was running continually and would never complete. The reason turned out to be a corrupted file. I had to go through thousands of pictures to find the one causing the issues. If you see a file that doesn't have a thumbnail that's a likely candidate.
Marc
Click to expand...
Click to collapse
Yes, that's the media_scanner running wild. But no wonder it takes several minutes to scan when he has thousands of photos on his phone. Move them to your Dropbox instead and use that as a gallery when you want to look at them. No caching or thumbs.
ok, i`ve got a solution i think (works for 30 mins right now):
deactivate the Album App under apps
deleate the .thumbnails folder
create a new file whith ES Explorer named .thumbnails
reboot (dunno if necessary)
activate Album again
reboot
open Album, wait 10 minutes
check if the folder is still there, if not its a sucess - (till now...)
Hello,
If I move/delete/create files, Android OS doesn't seem to notice. For example:
– if I use the default music player, it shows deleted songs, doesn't show new songs;
– the picture gallery shows grey squares with file names of deleted pictures/videos;
– cannot select new notification sound after placing new file in Alarms/Notifications/Ringtones folders.
Many apps (e.g. Music Folder Player and Challenger Viewer that I use) have a "refresh file list" option to update folder contents. It seems strange to me that this is even necessary but isn't there such a function for the whole system without needing to reboot every time I move around files?
I've got an Android J7 but I had this issue since S3 already and it annoys me a bit that this hasn't been fixed yet. I wasn't able to find anyone else complaining about this issue though.
Thanks!
Very peculiar issue occurring: there are a fair amount of photos and videos that show up under google photos under library -> photos on device -> camera with SDCard Icon.
But the location for these files is "/external/video/media" or "/external/image/media" under ""On Device (size)." The other files taken in a similar way are correctly on "/storage/9C32-13OC/DCIM/Camera"
When clicking these files, they play normally, clicking share and More or Create Link says "Error, could not download media" and using Google Photos to Move / Copy says "Trouble Moving 1 item"
When ejecting the SDCard and physically removing it while keeping Google Photos open, all the files actually on /storage/<ID> disappear, and all these weird files remain and can be played. This is how I discovered it wasn't just today's videos, which were mysteriously not being uploaded to my nextcloud. No other app can see these videos/images, including the system's gallery app, and they are not in the internal emulated "SDcard"
These are on my SO's phone and I use the exact same model phone. I did discover that I do have some files like these but hey are all older than the oldest file on my SDCard, e.g. Google Photos has somehow decided to cache them. But on my SO's phone, these files are intermingled with the ones she's actually taken
Interestingly when I switch the google photos account to another google user logged on the phone, those files disappear. I did try moving files to the locked folder but it says "Trouble moving to Locked Folder. Try again later"— I did verify I could move files actually on the SDCard there, and they are then removed from all views except Locked Folder.
In this folder, on the top right when clicking the SDCard Icon, it does show the "SD Card folder" as "file:///storage/9C32-13OC/DCIM/Camera" as expected.
I searched for the filename in a file browser as well as in adb shell (using find / -name "filename" 2> /dev/null) and nothing comes up. As there are some lengthy videos in here, I used DiskUsage to see what might be using a lot of space, and the Google Photos app is using 7.55 GB of data, so it seems like they are being stored there. And it makes sense why they can't be found, as /data/data/com.google.android.apps.photos is only accessible by that app or the system, and I'm unrooted.
My SO said she took them the same way she normally takes photos and video, and of course when I take some they show up on the actual SDCard. I suppose in theory I could use adb backup and follow instructions on how to decrypt the data files, but really what the heck is going on?
We aren't on the latest phone or even the latest Google Photos app (could be a bug with this specific version, but then again google photos isn't taking the photos/videos, the system Camera app is). I could try upgrading her google photos but I also don't want to lose these videos of our kid. It does seem like it would back them up, but we don't have enough Google Storage to back them up online (hence why we use nextcloud), and they don't even show up under different google accounts as mentioned.
Phone: LG G7
Android 10
Google Photos: 6.21.0.504361003
robobub said:
EDIT: whoops, can this be moved to https://forum.xda-developers.com/f/android-q-a-help-troubleshooting.1236/ ?
Click to expand...
Click to collapse
Done!
Regards
Oswald Boelcke
robobub said:
I suppose in theory I could use adb backup and follow instructions on how to decrypt the data files, but really what the heck is going on?
Click to expand...
Click to collapse
Well this didn't work, as google photos does not back up with adb, as some apps can specify this.
Some of these videos did get uploaded to google photos, but they are (now) compressed to under 1/8th their size (the original size is noted correctly in google photos), and from 4k to HD.
From what I had recalled, when they are first uploaded, they are available at their original size to be downloaded. So I tried deleting one to get it to re-upload, and now that video no longer shows up on my SDCard under "/external/video/media" so I basically lost the original HQ video of my kid, great.
Any ideas?