Broken Camera (purple screen) - Xperia Z5 Compact Q&A, Help & Troubleshooting

My rear camera isn't working properly anymore so I was just wondering if anyone else has had a similar problem so if I can confirm the likely culprit. Whenever I use the rear camera the screen is mainly purple and pixelated and I can only just about see the background through it all.
The front (selfie) camera is fine so I'm just thinking about replacing the camera at the back but thought I'd ask around in case anyone knew of any other common problem it could be in case I was barking up the wrong tree.
I tried to upload a picture of what it looked like but couldn't manage it.
I've watched a couple of YouTube videos on how to replace it and I'm happy to have a go but if anyone's got any experience/advice on that too it would be appreciated.
Thanks in advance.
Sent from my SM-T813 using Tapatalk

hi,
I had same problem two weeks ago. Suddently the rear camera gone to pink the frontal was good. After the initial panic, I've tried to search internet, on some forums was said to gently push around the rear lens and the camera will show something. Some one says that use this method pushed firmly around the ring and the camera was fixed, some others no.
In my case, pushing around the camera, initially worked for a couple of seconds, then the image was flickering with vertical green lines, noises, and interlaced "grid" grey scan lines like old videogames. then was hardly usable only pushing around the rim for about one minute for take a normal photo. here is the attachments of panic:silly:
I think the camera was damaged by too much overheat that unglued the backplate, and consequentially the use or some hit or light fall may had damaged the flex sensor or the placement lens on the motherboard. In fact in the previous months i had noticed the backplate was moving if poked with fingers on the edges. I mean gently pressed and the back plate was moving. Doing the pressure factory test, it was around 1020,3-1001Millibar on static and changed when pressed on screen or on the back. I had a dbrand skin on the back and due to the heat shrinked and became smaller. I think the overheat was caused by the firmware updates and some app that sucked away the battery in years. Upgrading from Lollipop, twice to MM, to Nougat, in years and then in the last time some flash to MM and then to Nougat again give it the final hit, especially the first time power up after flashing when you have to set everything from scratch.
I sent it in warranty repair, for camera damaged, added the request to swap battery due to duration (because on June the warranty ends ) and to check and fix the IP68 requirements, also noticing very overheat issues.
Now the pressure test is a solid fixed 999,01-999,03Millibar and the feel is more solid in general when handled. If you have luck when Sony repair it, the screen protector on the front if you have applied, won't be touched, only the back.
good luck

So did they just replace the camera module that is plugged in to the top at the back? (obviously apart from battery too).
Your post seems to suggest overheat which caused motherboard damage too.
Unless I've read it wrong you're suggesting swapping the camera will fix the problem.
I know I'd obviously need a new back cover too.
Sent from my SM-T813 using Tapatalk

Related

[Q] camera now taking blurred pics

Hi
Im running Artemis 65.0 WWE, and for the last few months the camera seems to only take blurred pics. Like soft focus all the time, regardless of light settings / conditions etc.
It was working fine months back. Is it likely a hardware prob, or something maybe could be fixed with a hard restore? Have to own up to probably dropping the device countless times over the years.
Havent seen any similar thread for HD2.
SOLUTION
I was almost about to upgrade my camera, due to the rubbish photos, then i thought it was perhaps due to the glass cover over the lens being scratched. looking closely, it had a lot of very fine scratches and these must have been interfering in focusing the image.
quickly googled how to clean and remove glass scratches and someone had mentioned they use toothpaste as a cleaning and buffing compound.
so i got a cotton earbud, snapped it in half. dipped it into a bit of toothpaste, and then fixed it to my cordless drill. about 5 minutes of polishing and i could see many of the scratches had been completley removed.
placed everything back together and voila! my camera is utterly fixed! perfect images once again!

[Q] Dust underneath camera lens

Hello.
I've been having some problems with my Galaxy S II recently.
When taking a few pictures, I noticed that there are several black spots that won't disappear. I've attached a picture to help you visualize.
Honestly, I didn't expect the phone's camera to be this horriffic. I've got both a big red spot that's clearly visible on every single photo that I take and several dots that just cannot be unseen.
Having done some research, I found out that there is as of now no way to fix the red-spot problem, as it is caused by some phones' hardware.
I have also used the search function and Google to find information about the black spots I'm also having problems with. Turns out the only way to get rid of them seems to be taking the phone to a professional, in my case T-Mobile.
Having rooted the phone to gain full access, I'd have to get a JIG stick (not a problem, a friend of mine has one) and reset the flash counter. Then I'd have to send my phone to them and wait several weeks for them to fix/replace it.
Unfortunately, I haven't been able to find another possibility. Is there a way for me to get the what I suppose is dust out of the area beneath the lense? Should I try using compressed air to blow it out?
And if I sent it to my provider and they replaced it, is there a chance of me getting a I9100G instead?
Tl;dr Is there a way to get the dust which causes the artifacts shown in the picture out of underneath the camera's lense that doesn't involve sending the phone to a professional and hope that they'll be able to fix it?
Thanks in advance!
haiyyu said:
Hello.
I've been having some problems with my Galaxy S II recently.
When taking a few pictures, I noticed that there are several black spots that won't disappear. I've attached a picture to help you visualize.
Honestly, I didn't expect the phone's camera to be this horriffic. I've got both a big red spot that's clearly visible on every single photo that I take and several dots that just cannot be unseen.
Having done some research, I found out that there is as of now no way to fix the red-spot problem, as it is caused by some phones' hardware.
I have also used the search function and Google to find information about the black spots I'm also having problems with. Turns out the only way to get rid of them seems to be taking the phone to a professional, in my case T-Mobile.
Having rooted the phone to gain full access, I'd have to get a JIG stick (not a problem, a friend of mine has one) and reset the flash counter. Then I'd have to send my phone to them and wait several weeks for them to fix/replace it.
Unfortunately, I haven't been able to find another possibility. Is there a way for me to get the what I suppose is dust out of the area beneath the lense? Should I try using compressed air to blow it out?
And if I sent it to my provider and they replaced it, is there a chance of me getting a I9100G instead?
Tl;dr Is there a way to get the dust which causes the artifacts shown in the picture out of underneath the camera's lense that doesn't involve sending the phone to a professional and hope that they'll be able to fix it?
Thanks in advance!
Click to expand...
Click to collapse
I'd recommend no self-medication,you should un-root it and send it to T-Mobile. It's better that the professionals work on it rather than us. But if you still think you can do it then jsut open your phone with a screw driver? and clean it?
I have the same issue, one day on a boat tour in NY the camera suddenly got spotted with black dots. No warranty so I bought a eyeware repair kit and took it apart and cleaned thoroughly. No improvement. Dropped it in a toilet by accident 3 months later, took everything apart, cleaned more, left it in a bag of rice = still black spots. But its working nonetheless. I'm putting a case on my next phone.
I also noticed a big black spot on mine.
Cleaning lens, nope. Tapping on the back where the camera is, nope.
So I took the back off which was easy. Make sure you remove your sd and sim!!!!!
Take out the screws and use your nail to open. Start prying the back off. It will look and feel like a no go in the beginning but all of a sudden your nails will slide in between and you can work your way around to get it off. I recommend you start at about 2cm or like an inch above the bottom of the device and then go to the bottom corner. The volume and on/off buttons might fall out but no worries, easy to stick m back in.
I took a look at the inside of the cover but nothing that could cause a black spot.
Now when the back is off you can still attach the batt, just make sure you don't make sudden moves as it is not locked in. Also you do not need the sd and sim in to test.
Start it up by gently pressing the power switch with your nail. It boots up like that.
Now start the camera and you will see the spot(s). I would give it a bit of a blow, don't spit . If it is not moving or going away, like in my case, start tapping with your nail on the lens (no harm done). If you tap with the backcover still on you don't actually tap directly on the lens so there is almost no effect. In my case I could see the spot move. I tapped untill the spot was gone.
There was no 'void' sticker on mine and it took me like 10 minutes so if you feel adventurous I would give that a go.

Camera flash bleed

I've had my phone for about 6 months now, and never taken a photo with the flash in a very dark room - until now that is. See attached - it's a photo taken in my house's attic. Do others have this problem? Or is it just me? If my phone is defective, unfortunately I bought the one from Amazon with no warranty: http://www.amazon.com/Sony-Compact-...TF8&qid=1461862592&sr=1-4&keywords=z5+compact
Luckily, I have almost no need for taking flash pictures in dark rooms, but it's irritating none the less.
camaro322hp said:
I've had my phone for about 6 months now, and never taken a photo with the flash in a very dark room - until now that is. See attached - it's a photo taken in my house's attic. Do others have this problem? Or is it just me? If my phone is defective, unfortunately I bought the one from Amazon with no warranty: http://www.amazon.com/Sony-Compact-...TF8&qid=1461862592&sr=1-4&keywords=z5+compact
Luckily, I have almost no need for taking flash pictures in dark rooms, but it's irritating none the less.
Click to expand...
Click to collapse
It's common and not only to the z5c, it has been like that in a few of the z phones. Any case you throw on will amplify the problem as well. The camera sucks in almost every situation, but in low light you see obviously it's useless, it's a shame. You could try a new battery back, they're only a couple bucks.
civicsr2cool said:
It's common and not only to the z5c, it has been like that in a few of the z phones. Any case you throw on will amplify the problem as well. The camera sucks in almost every situation, but in low light you see obviously it's useless, it's a shame. You could try a new battery back, they're only a couple bucks.
Click to expand...
Click to collapse
Yeah I have a z1c and I remember this being a huge topic of discussion right after it was released. The z1c was never this bad though. This photo was taken without case.
what colour is your z5c?
Hi, i have exactly the same problem, dark room with flash just blows green shadows on the picture...i rarely take photos with flash, but just want to understand if this is common for all z5c phones, or just to few defect batches only. Otherwise i will ask the seller to do exchange.
Thanks
I have same issue after replacing a broken backdoor.
The cheap backdoor bought on ebay was missing a gasket around the camera lens.
So the light from the led was "running" on the inside on the backdoor.
I have fitted a thin adhesive tape around the led so the light only gets out trough the led opening.
Try pressing the back cover several times before taking a picture.
Its work on my phone, flash bleed gone.
I do this every time i want to take photos with flash
Or you can open the back cover then replace the adhesive with strong adshive (I recommend b7000)
The problem may be due to the back cover glue that has been weakened by overheating issue.
irfannmaruf said:
Try pressing the back cover several times before taking a picture.
Its work on my phone, flash bleed gone.
I do this every time i want to take photos with flash
Or you can open the back cover then replace the adhesive with strong adshive (I recommend b7000)
The problem may be due to the back cover glue that has been weakened by overheating issue.
Click to expand...
Click to collapse
also you should attach thick duct tape beside the flash glass (between flash and camera)
That only happened to me after I replaced the rear cover. It's missing an additional layer
YamiYukiSenpai said:
That only happened to me after I replaced the rear cover. It's missing an additional layer
Click to expand...
Click to collapse
The missing one is the camera gasket that prevent dust and light bleed from the camera flash
irfannmaruf said:
Try pressing the back cover several times before taking a picture.
Its work on my phone, flash bleed gone.
I do this every time i want to take photos with flash
Or you can open the back cover then replace the adhesive with strong adshive (I recommend b7000)
The problem may be due to the back cover glue that has been weakened by overheating issue.
Click to expand...
Click to collapse
Oh man, this solves completely this issue. Many thanks

Camera not focusing

I have a problem with the rear camera ,all the subjects are out of focus .
Tap your screen so it can re focus lol I'm teasing. Try a third party app. If that fails inspect the camera, is it scuffed up? Any moisture inside? Is the front camera ok? You can find and replace your devices drivers for the camera if rooted and you know how.
This seems to be a common problem for Mate 9 and 9 Pro and i've RESOLVED it in MY case.
FIrst, does the monochrome mode (camera) work OK? If so, then you *could* be in the same situation I was in.
So, first and most important, I have a gel cover on my case to absorb impacts or, at least stop the phone getting marked when dropped. I dropped my phone and it landed on one of the TOP corners. From this moment on, the COLOUR camera was out of focus. I asked around in the Mate 9 forum and it seems others have had this problem and one person there said he fixed it by tapping his phone. With this in mind i actually i banged mine on the other end ..... and focus was INSTANTLY much better, although not perfect. I then banged it again and focus is back to perfect!
In my case, it looks like my initial drop dislodged a lense/cover over the colour camera sensor and a "reverse" knock has vibrated it back in to place.
Again, check if this is just the colour sensor with the monochrome remaining perfect and, if you do try this, make sure you have something soft like a towel on the surface you're hitting to ensure your phone doesn't get marked.
Good luck!
hi i have the same issue , kindly advise me how to solve it
poemex said:
hi i have the same issue , kindly advise me how to solve it
Click to expand...
Click to collapse
Umm ... Try reading the previous posts?
Monty Burns said:
Umm ... Try reading the previous posts?
Click to expand...
Click to collapse
i have try follow the post knocking at the corner of the phone and yet its not working. do i have any alternative choice
I actually had the same issue. Camera would not focus. Probably due to a drop in the right corner. Hitting the phone on the left corner a few times fixed my problem.
Sent from my MHA-L29 using Tapatalk

Why is the camera flash discoloring my pictures?

There was some dust under the lens of my Z5C so I got that cleaned about a month ago. Today I tried taking a picture/video with the flash on, and the image got completely discolored. I tried it using the stock camera app and other camera apps as well, so I don't think it's a software issue. What could be causing this? Thanks.
Here's an example:
Flash on: https://imgur.com/BT1ATrn
Flash off: https://imgur.com/49edCSj
unfortunately i think u are experiencing same than me, i had same problem with my flash, and also my battery time was becoming lower...
finally i felt in ma hand something different in a back corner but cant see what it was
with time my battery came worst and worst, my pics too and it became visible tha my back plate was slowly opening
now its totally clear, its almost gone bc the battery inflated, wich moved the back cover (around 2mm opened on the bottom left corner) and make the flash reflect on the lense
aloso now my phone shuts down around 60% battery
hope its understandable, english is a bit hard for me
Antho02 said:
unfortunately i think u are experiencing same than me, i had same problem with my flash, and also my battery time was becoming lower...
finally i felt in ma hand something different in a back corner but cant see what it was
with time my battery came worst and worst, my pics too and it became visible tha my back plate was slowly opening
now its totally clear, its almost gone bc the battery inflated, wich moved the back cover (around 2mm opened on the bottom left corner) and make the flash reflect on the lense
aloso now my phone shuts down around 60% battery
hope its understandable, english is a bit hard for me
Click to expand...
Click to collapse
Thanks! I think you're right because when I press the back cover down, the picture is normal even with the flash on. I'll replace the battery and hopefully that will fix it.
I have broken back cover. There was no problem with camera on beginning. After back cover stick out even 1 mm led light start to illuminate by reflection to the camera and bright the dust on lens and under it. Simplest solution is to get new back cover adhesive.

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