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Hi Folks,
I was having the issue with my Vario II (on my 3rd Handset) where the phone enters standby and never wakes up until a soft reset.
When the 3rd handset arrived I decided to bite the bullet and go for WM Black and see if it made the handset any better. Unfortunately, as good as the new ROM (now on V2) is, it didnt solve my hanging issue.
The next thing I decided to do was change the radio ROM. I first went to the 1.38.10 and then to 1.38.11 and then to 1.27.00, as the later was decribed as being the most stable.
As you have probably guessed by now, the issue still plagues me....Even more so since the radio upgrades. The symptoms are as follows;
- Some calls I answer go silent after around 30 secs and I need to soft reset
- The phone can show full bars of signal but the phone diverts to answering machine
- When connecting to the internet, the icons shows as connecting but then drops to no signal (showing a !) then after a while will start to reconnect. Sometimes I need to soft reset to get the connection again
I am wondering if there is something else I am missing that could be causing the issue. I am using it today with no apps and still have the same issues as above plus the freezing issue.
Is there anything else I can change???? or am I just cursed?
Any help would be much appreciated.
Cheers and thanks in advance
Aidan
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
mrvanx said:
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
Click to expand...
Click to collapse
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
trashcan said:
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
Click to expand...
Click to collapse
Yep SIM cards cost JACK ALL to the providers. If they do charge you then thats gotta ring alarm bells!!!
Hanging on wake-up was my big disappointment when going from Vario I to Vario II.
It decreased after upgrading to WM6 (first black 1.2, now black 2.0). In my case the SPB mobile shell also did not seem to do the problem any good, probably because it starts the 'now' screen on wake-up.
I have not much software on my device and have very few hanging issues.
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
luggyman said:
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
Click to expand...
Click to collapse
I don't think IMEI is the issue here. I just signed up with Cingular and got a Motorola K1..but the SIM is a 3G sim. I simply pop that into my Hermes and it's been working for 2 month now without any issues. Another thing with Cingular...the IMEI on their database is automatically updated..it's not like you have a Motorola phone and switched the SIM to a SonyEricsson phone and still using the Motorola IMEI #....it will not work that way. In fact, all GSM providers will automatically update the IMEI in their system once the SIM is registered in their network. I can confirm that with my HTC tytn with the Cingular's online account. You can check the online account pretty much on what type of phone you current have. If I use the Motorola K1, the online account will be updated as unknow phone due to it's new I guess...but when I use the HTC tytn..it's automaticlly updated as HTC 8525...even I manually change the phone type to other phone...after couple minutes..I log back on and it will show the HTC 8525 again. Base on this, I am sure IMEI is not the issue here. One thing to note is that I did get that hanging on wake up when I have the SPB software installed.
i can concur about the IMEI... i havent changed my IMEI on my account since i had a sony ericsson a few years back... and i have no data problems.. i take that back, i had some when i first got the 8525, but then found out i needed the white 3G sim, since then it has been flawless.
Awaiting Sim
Thanks for all the advice. I tried the phone with someone elses sim card the other day and it seemed to behave itself. I am going to phone t-mobile and ask them for a replacement SIM.
Will let you know how I get on.
Cheers
Aidan
AGGGHHHH!
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
aidanbree said:
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
Click to expand...
Click to collapse
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
mrvanx said:
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
Click to expand...
Click to collapse
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
trashcan said:
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
Click to expand...
Click to collapse
Agreed on the warranty there dude.
O2 simply sent out a replacment USIM, obviously not activated yet. It arrived and i called them, they took the sim card number and said I should lose reception on my existing sim (it wasnt 3G ready) and thats when i should put the new one in, as soon as i lost reception i swapped and it was working (got the U symbol straight away).
I figure T-mobile would do the same?!?!
Bit the bullet yesterday and paid 15 quid for a new SIM card. It has made he haw difference. Still got major issues. The phone has no signal most of the time and even on the rare occasions when it does, the calls go to answerphone.
The signal shows an exclamation mark (!) and the only way I can get rid of it is to do a hard reset and it works for a couple of hour (or less). It is as though it is constantly in flight mode.
hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
peo306 said:
hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
Click to expand...
Click to collapse
1. Has this situation been occuring since the beginning? I mean , have you ever connected to the network?
2. Is your phone simlocked? If not , I'd suggest you to check if another sim card (preferably another company) works properly. If works , try changing the sim card first.
No Network
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
nomis26 said:
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
Click to expand...
Click to collapse
Have you checked the APN settings?
Tony_C said:
Have you checked the APN settings?
Click to expand...
Click to collapse
ANP setting concerning when u don't have 3G connections not the main signale
up.....up.....up
peo306 said:
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
Click to expand...
Click to collapse
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Che Kirila said:
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Click to expand...
Click to collapse
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
peo306 said:
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
Click to expand...
Click to collapse
I don't think, the X10 can damage SIM-card since SE always targets world market and takes in attention any regional differences. Virgin is not a real carrier, it is a mobile virtual network operator (MVNO) and uses Orange network as an underlying carrier. The last resort is to claim that you lost you phone (with the SIM card, of course) and ask for replacement. They can charge you (I used to pay $25 for T-Mobile USA in the nearest dealer shop, but didn't do any research since I needed the phone badly).
There is another possibility - as I know, ATT automatically changes the plan for their subscribers to a data-plan that is obviously more expensive as they recognize the new phone as a smartphone. It is weird practice, but see - it is possible, so be sure what's going on with your carrier.
please help me with network problem
i was trying different roms to flash, it was not good enough for me after with recovery i restore my backup original rom but no network, no signal, the sam problem with other roms, i changed sim cards as well no signal, when i make phone call there is a message ( CALL NOT SENT, PLEASE DIAL AN EMERGENCY NUMBER)
PLEASE HELP ME TO BRING BACK MY PHONE
i think you restore you old rom with wrong Baseband so try to search in xda you find which is the match baseband to ur old rom thats all
thing's very wierd. IMEI can be seen,everything is fine, when plugged in my orange sim card it just said "mobile network not available". The signal strength is also fine. I tried an O2 sim card and it worked. both of my 2 orange sim cards didn't. I thought it was simlock problem, downloaded "galaxy s unlock"which also works on s2 and tried the unlocking procedure (already second time. previously I successfully unlocked it from O2), no luck.
anybody tell me what's going on with my phone?
Tried O2 and VODAFONE and TALKTALK sim cards, they all work fine on my phone, only orange cannot be recognized. I also tried my 2 orange sim card on other phones, they all work!
What's going on....???
Update:
So happy that finally found the reason! So I called Orange the other night and requested a phone replacement for another of my damaged old phone. For some stupid reason they thought the phone I used to call them was my damaged old phone, so they sent out a replacement and blocked my phone imei...I called Orange again today and had my phone imei unblocked and everything is perfect now.
I am not sure if the galaxy s unlock works on the galaxy s 2.
Here is one for the galaxy s 2.
http://forum.xda-developers.com/showthread.php?t=1092451
Lennyz1988 said:
I am not sure if the galaxy s unlock works on the galaxy s 2.
Here is one for the galaxy s 2.
http://forum.xda-developers.com/showthread.php?t=1092451
Click to expand...
Click to collapse
Hi, I just tried a coupla more sim cards from different phone companies, vodafone and o2 both work fine, only orange sim card cannot connect to network...how weird is this...
Had a similar problem although with a different device (iPad lol) and a different SIM operator in a different country. My solution was to change a SIM card.. No idea what hppened to it still. All I know is that iPad was jailbroken..
XSCounter said:
Had a similar problem although with a different device (iPad lol) and a different SIM operator in a different country. My solution was to change a SIM card.. No idea what hppened to it still. All I know is that iPad was jailbroken..
Click to expand...
Click to collapse
it's not about the sim card...I checked, the sim card works fine on other phones. also works great on this phone until last night...
another day and still no solution... may have to go and see a samsung customer service...
some more detail:
every time when I flashed a new rom, always a notice saying "can't access to "/system/csc/ORA/system/". Tried *#272*imei#, there was no optional CSC available.
does anyone know how to repair it? thanks!
ehe12 said:
some more detail:
every time when I flashed a new rom, always a notice saying "can't access to "/system/csc/ORA/system/". Tried *#272*imei#, there was no optional CSC available.
does anyone know how to repair it? thanks!
Click to expand...
Click to collapse
have you tried flashing your country's csc..
if not, download your country specific csc file(use google or xda search)..and flash it via odin.. hope it solves...
Athavan said:
have you tried flashing your country's csc..
if not, download your country specific csc file(use google or xda search)..and flash it via odin.. hope it solves...
Click to expand...
Click to collapse
could you suggest one that is working for sure? I live in UK.
ehe12 said:
could you suggest one that is working for sure? I live in UK.
Click to expand...
Click to collapse
UK use CPW csc carphone warehouse covers most UK networks .
jje
JJEgan said:
UK use CPW csc carphone warehouse covers most UK networks .
jje
Click to expand...
Click to collapse
thanks mate, will try it out. if no luck I'll go to Samsung customer service...but I'll be back and report this problem.
So happy that finally found the reason! So I called Orange the other night and requested a phone replacement for another of my damaged old phone. For some stupid reason they thought the phone I used to call them was my damaged old phone, so they sent out a replacement and blocked my phone imei...I called Orange again today and had my phone imei unblocked and everything is perfect now.
Hi,
Hope Im not duplicating anything here. I've got a massive problem. I use the Three UK network on PAYG and take the all in one 15 bundle, giving me a great deal - 300 mins, 3000 texts and totally unlimited 4G data with no worries that I'll ever spend more than 15 quid a month on my phone.
The massive problem is that now I've bought what I thought was the perfect device, The Honor X1 LTE with 32GB internal, I can't use the Three sim card for data. It tells me I have to buy a data sim to use the internet on the go. The sim thinks the phone is a tablet.
I'm now at a point where I have several crap options:
1) I have to change to a different network, assuming it's possible to use data on a phone sim card in the Honor mediapad x1 on other networks.
2) Use the phone with no mobile data access.
3) Sell the phone.
4) Work out how to make the sim card stop thinking it's a tablet.
Please somebody, help me out here. Does anyone have a UK sim which works on the X1 with calls, texts and mobile data for a decent monthly cost?
Thanks in advance,
HRH.
If the SIM tells you that it is a tablet, call your provider (Three) and explain them that they have to remove the block; or you will have to change provider.
Be firm but very polite.
mru55 said:
If the SIM tells you that it is a tablet, call your provider (Three) and explain them that they have to remove the block; or you will have to change provider.
Be firm but very polite.
Click to expand...
Click to collapse
I did exactly that and they are happy to let me go. We spent over an hour on the phone. They say there's nothing they can do. There's no block to lift as such. It is simply not possible to use a Three phone sim for data access in that phone. At least according to the Team Leader.
Has anybody got data access on this phone with a normal sim?
Wow! Hardliners. That means that the offer ain't that great if they are offering unlimited LTE but only if you use a phone which makes it impossible to consume serious data..............
Then phone can definitely do LTE data. Between my wife and I, we have used several different providers in Germany, Holland, Belgium, and France.
mru55 said:
Wow! Hardliners. That means that the offer ain't that great if they are offering unlimited LTE but only if you use a phone which makes it impossible to consume serious data..............
Then phone can definitely do LTE data. Between my wife and I, we have used several different providers in Germany, Holland, Belgium, and France.
Click to expand...
Click to collapse
Thanks for the reply. So I presume the Sim cards you used were all normal phone sims which allowed you to make calls and send texts as well?
Correct. Just "voice" sims. Data traffic is charged (dearly). My employer was none too thrilled;but hey, I was working off my work e-mails...........
On one private one, I can book 1GB UMTS data for €10 for 30 days. And the card works no matter what; even international data roaming.
I've been round this loop, and was happy with 3 until this happened. I argued with them for a long time, but they just did not want to know.
If I have a phone SIM, no data is allowed as it is in a "tablet".
If I have a data SIM, no phone calls can be made.
In short, 3 simply cannot (or at least refuse to) provide a service to anyone with this device.
In the end I signed up with and took my number to Giff Gaff, and am happy. If you want an introduction, let me know, and we both get £5 back.
ralphrmartin said:
I've been round this loop, and was happy with 3 until this happened. I argued with them for a long time, but they just did not want to know.
If I have a phone SIM, no data is allowed as it is in a "tablet".
If I have a data SIM, no phone calls can be made.
In short, 3 simply cannot (or at least refuse to) provide a service to anyone with this device.
In the end I signed up with and took my number to Giff Gaff, and am happy. If you want an introduction, let me know, and we both get £5 back.
Click to expand...
Click to collapse
Sounds like I might not have a great deal of choice. How do we sort it logistically then? PM me if you need to.
DrHRH said:
Sounds like I might not have a great deal of choice. How do we sort it logistically then? PM me if you need to.
Click to expand...
Click to collapse
Just go to this page to sign up. I think that should do it.
http://giffgaff.com/orders/affiliate/ralphrmartin
Just goes to show that what seems to be a good deal is just another attempt to rip you off.
Glad to hear that you found a good solution for you.
mru55 said:
Just goes to show that what seems to be a good deal is just another attempt to rip you off.
Glad to hear that you found a good solution for you.
Click to expand...
Click to collapse
Before I commit to this I've got 2 questions:
1) Is the X1 good enough as a daily driver to warrant switching? Bearing in mind I'm using a superb phone at the moment, the Lumia 1520 whose only shortcomings are to do with lack of apps. Otherwise it's silky smooth and really stable.
2) Has anyone tried TPO? It's a new network that uses EE, the UK best coverage.
https://www.thepeoplesoperator.com/PAYM-Order-Review-Tariff/?//20/
What do people think?
DrHRH said:
Hi,
Hope Im not duplicating anything here. I've got a massive problem. I use the Three UK network on PAYG and take the all in one 15 bundle, giving me a great deal - 300 mins, 3000 texts and totally unlimited 4G data with no worries that I'll ever spend more than 15 quid a month on my phone.
The massive problem is that now I've bought what I thought was the perfect device, The Honor X1 LTE with 32GB internal, I can't use the Three sim card for data. It tells me I have to buy a data sim to use the internet on the go. The sim thinks the phone is a tablet.
I'm now at a point where I have several crap options:
1) I have to change to a different network, assuming it's possible to use data on a phone sim card in the Honor mediapad x1 on other networks.
2) Use the phone with no mobile data access.
3) Sell the phone.
4) Work out how to make the sim card stop thinking it's a tablet.
Please somebody, help me out here. Does anyone have a UK sim which works on the X1 with calls, texts and mobile data for a decent monthly cost?
Thanks in advance,
HRH.
Click to expand...
Click to collapse
Hi
I own mediapad honor x1 bought directly from Huawei (model 503L ,LTE) Data service is working all sims I checked ie Tmobile, 3, vodafone. Only problem i found is vodafone and o2 4G frequency is not compatible (800 Mz) but 3g works fine with them also. I am currently using Vodafone sim, no issue with data connection.
O
Reji Kamal said:
Hi
I own mediapad honor x1 bought directly from Huawei (model 503L ,LTE) Data service is working all sims I checked ie Tmobile, 3, vodafone. Only problem i found is vodafone and o2 4G frequency is not compatible (800 Mz) but 3g works fine with them also. I am currently using Vodafone sim, no issue with data connection.
O
Click to expand...
Click to collapse
Thanks for that. So do you know if EE gives you a 4G signal then? I'm very surprised that you managed to get access to any kind of data using a 3 sim card.
DrHRH said:
Thanks for that. So do you know if EE gives you a 4G signal then? I'm very surprised that you managed to get access to any kind of data using a 3 sim card.
Click to expand...
Click to collapse
Yes EE and 3 mobile 4g works well in my device.To make it confirm I personally visited their shop in Sheffield and asked for sim only contract, inserted sim card and checked, EE gives 17 mb downloading speed too, vodafone 3g works as normal as in other devices. both downloading and uploading below 8 mb
Reji Kamal said:
Yes EE and 3 mobile 4g works well in my device.To make it confirm I personally visited their shop in Sheffield and asked for sim only contract, inserted sim card and checked, EE gives 17 mb downloading speed too, vodafone 3g works as normal as in other devices. both downloading and uploading below 8 mb
Click to expand...
Click to collapse
Are you absolutely sure about Three and is it a phone sim which gives you texts, data and phone calls? It seems weird that yours works and both my PAYG and my contract Three sim cards tell me I'm not allowed to use a phone sim in this phone. Was it the 3 shop you tested the sim in?
DrHRH said:
Are you absolutely sure about Three and is it a phone sim which gives you texts, data and phone calls? It seems weird that yours works and both my PAYG and my contract Three sim cards tell me I'm not allowed to use a phone sim in this phone. Was it the 3 shop you tested the sim in?
Click to expand...
Click to collapse
Yes ,3 shop in Sheffield .At that that time the shop don't have a Pay as you go micro Sim but they took a normal Sim and re sized it .then we tried .IT was working well.
Reji Kamal said:
Yes ,3 shop in Sheffield .At that that time the shop don't have a Pay as you go micro Sim but they took a normal Sim and re sized it .then we tried .IT was working well.
Click to expand...
Click to collapse
When was that exactly? Wondering if it was before they changed the policy. How old is the sim that works?
I can only emphasise that it is a question of policy whether a network is accessible, rather than a question of modem/radio capability.
mru55 said:
I can only emphasise that it is a question of policy whether a network is accessible, rather than a question of modem/radio capability.
Click to expand...
Click to collapse
Of course. When did the policy change - does anyone know? I've a feeling it was 2012 ish.
I would guess that the policy did not change, but that it is part of the tariff / offer.
Reji kamal used a pay as you go SIM of 3,which does not have the block.
I've purchased sim-free Mate 10 Pro via CPW in the UK.
I've inserted a 3 sim card and phone reported detected local sim and installed some of the 3 apps and enabled wifi calling.
When I do the following - *#*#2846579#*#* then option 3, then option 4.
It shows as being H3G-GB, so has my phone automatically rebranded itself (and now sim-locked to a network) and if i change provider at later date will a replacement sim work and the branding change
I'm on three, and also noticed that as soon as I put in my three sim it downloaded the three splash screen and a couple of garbage apps that you can't uninstall.
It also does similar (not sure about splash screens) with O2 and Vodafone sims (but not EE)...
I did contact CPW about this and they stated that all their phones are sim free... it just brands itself when a sim is inserted... so I believe (but haven't tried it) that it is not sim locked to three...just branded...
Unfortunately, I do believe that some people have done a factory reset, and the three splash screen remains... so that is a bit of a bummer that you can't get rid of it !!!
If you've got a spare sim, feel free to pop it in and share the results !!!
I will contact huawei later as the phone should not get rebranded in my view - i also don't have another sim to test it with
On EE is detects the EE Sim and restarts. Installs the EE app but nothing more. It is awful that it rebrands to Three.
I've logged this with Huawei, i've got an email to send some screenshots and confirmation of purchase to them. the phone should not rebrand itself to the first sim - this i think is a huawei issue as the cpw cannot sell any three product
walkerx said:
I've purchased sim-free Mate 10 Pro via CPW in the UK.
I've inserted a 3 sim card and phone reported detected local sim and installed some of the 3 apps and enabled wifi calling.
When I do the following - *#*#2846579#*#* then option 3, then option 4.
It shows as being H3G-GB, so has my phone automatically rebranded itself (and now sim-locked to a network) and if i change provider at later date will a replacement sim work and the branding change
Click to expand...
Click to collapse
Look at the BLA-L09 UK thread you will see my experience i had to take my phone back to CPW and get a refund and bought it from three in the end but under no circumstance put a three in back in you will get the same splash screen
Brutos08 said:
Look at the BLA-L09 UK thread you will see my experience i had to take my phone back to CPW and get a refund and bought it from three in the end but under no circumstance put a three in back in you will get the same splash screen
Click to expand...
Click to collapse
I have a sim only account with three, so will be inserting a 3 sim into it
Sent from my Huawei Mate 10 Pro (BLA-L09) using Tapatalk
just an update, someone states they have just purchased the phone from CPW and inserted a 3 sim and it has not been rebranded. I have had a live chat with CPW regarding the phone and this is what they say
most of our handset locks to the first sim card that you first used with the handset and only that specific network provider can be able to assist on unlocking the handset as the handset is locked directly with them.
I do apologize, as we get the handset from the manufacture directly sim free phone however they do lock to first network used with the handset please contact three Customer Services and they will be able to assist you.
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Click to collapse
I've now raised a complaint via message to the FB customer service, lets see what happens
walkerx said:
just an update, someone states they have just purchased the phone from CPW and inserted a 3 sim and it has not been rebranded. I have had a live chat with CPW regarding the phone and this is what they say
I've now raised a complaint via message to the FB customer service, lets see what happens
Click to expand...
Click to collapse
Just tried my unlocked phone bought from cpw in Nov. Was using a three sim since Nov....Did a factory reset, and then put in wife's O2 sim and it worked FINE..... Still got three splash screens, but phone appears to be still unlocked... good job or cpw were in for a big fight !!!
well the stance from CPW is that unless it is faulty they won't replace it and to determine if faulty they want to send it of for repair.
It will not lock your phone to the first sim card.
It just puts 3 splash screen on if you insert a 3 sim.
The phone is still unlocked to any network
numbnutsuk said:
It will not lock your phone to the first sim card.
It just puts 3 splash screen on if you insert a 3 sim.
The phone is still unlocked to any network
Click to expand...
Click to collapse
Can confirm the above, and that inserting a sim DOES NOT lock it to the first sim card you put in... but will install the three splash screen (if it's a three sim)..
ok, just seen this on three's website - http://www.three.co.uk/discover/Three_inTouch/android-wifi-calling
this means the phones are being updated to say they were purchased through them and not a 3rd party, which then allows the wifi calling features to work.
Hi all,
I have finally received an update from Huawei
The Mate 10 Pro version sold in Carphone Warehouse is the open market version and it is exactly the same one sold by H3G.
The software version is also the same, however, this will be customized to the relevant operator depending on the SIM card that is inserted in the device for the very first time.
This customization is irreversible as per the operator's requirement, however, the device will maintain its SIM Free status.
One of the reasons behind it is to ensure the 4G/Wi-fi calling feature will be enabled on these devices. As you may know this option is not available on the unbranded/open market devices, as it requires network customization.
Click to expand...
Click to collapse
Sorry to bump an old thread
Thinking about getting a mate 10 Pro, sim free version from Amazon UK.
I’m on 3 sim only, are you saying if I put my sim into this handset it will rebrand it 3 and enable WiFi calling ? Does VoLTE work too?
After this the 3 branding will remain no matter what sim I use later?
Thanks.
bigup7 said:
Sorry to bump an old thread
Thinking about getting a mate 10 Pro, sim free version from Amazon UK.
I’m on 3 sim only, are you saying if I put my sim into this handset it will rebrand it 3 and enable WiFi calling ? Does VoLTE work too?
After this the 3 branding will remain no matter what sim I use later?
Thanks.
Click to expand...
Click to collapse
That's my understanding from what I've read in the UK thread. I'm on Vodafone myself and recently purchased a Mate 10 Pro from Currys and I have WiFi calling working and the Vodafone Apps installed themselves, so the response from Huawei makes sense and must be the way they are doing things now.
bigup7 said:
Sorry to bump an old thread
Thinking about getting a mate 10 Pro, sim free version from Amazon UK.
I’m on 3 sim only, are you saying if I put my sim into this handset it will rebrand it 3 and enable WiFi calling ? Does VoLTE work too?
After this the 3 branding will remain no matter what sim I use later?
Thanks.
Click to expand...
Click to collapse
The 3 branding will remain. There is no way of getting rid of it. Even after factory wipe the 3 splash screen remains.
However the phone still remains unlocked.
There is a setting in developer options that I believe stops this from happening if you select it before you put the SIM in.
Automatic system updates needs to be un selected
But if you un select it 3 functions like WiFi calling ect will not work as it stops the 3 updates ?
Yeah, the Amazon UK supplied Mate 10 Pros will work with wifi calling and VoLTE (worked great on EE when had my Mate 10 Pro).
I'm thinking of moving to O2 soon, and expect they'll work OK there too...
Sucks for anyone on 3, I had my EE SIM card in my Mate 10 Pro and it installed the My EE app which I use anyway, then I bought a O2 SIM card, factory reset and it downloaded a O2 app, but no splash screens or permanent rebranding, only tested it out because of this thread, I'm back on my EE SIM card now.
TheInfiniteAndroid said:
Sucks for anyone on 3, I had my EE SIM card in my Mate 10 Pro and it installed the My EE app which I use anyway, then I bought a O2 SIM card, factory reset and it downloaded a O2 app, but no splash screens or permanent rebranding, only tested it out because of this thread, I'm back on my EE SIM card now.
Click to expand...
Click to collapse
Official line is O2 doesn't support VoLTE or VoWiFi on Huawei phones, did you test that TheInfiniteAndroid? Not supported doesn't always mean not working...
I'm thinking of changing over to O2 because there's 4G at home on O2 but basically no signal at all on EE - have to rely on VoWiFi here, which isn't ideal.