Hi,
Hope Im not duplicating anything here. I've got a massive problem. I use the Three UK network on PAYG and take the all in one 15 bundle, giving me a great deal - 300 mins, 3000 texts and totally unlimited 4G data with no worries that I'll ever spend more than 15 quid a month on my phone.
The massive problem is that now I've bought what I thought was the perfect device, The Honor X1 LTE with 32GB internal, I can't use the Three sim card for data. It tells me I have to buy a data sim to use the internet on the go. The sim thinks the phone is a tablet.
I'm now at a point where I have several crap options:
1) I have to change to a different network, assuming it's possible to use data on a phone sim card in the Honor mediapad x1 on other networks.
2) Use the phone with no mobile data access.
3) Sell the phone.
4) Work out how to make the sim card stop thinking it's a tablet.
Please somebody, help me out here. Does anyone have a UK sim which works on the X1 with calls, texts and mobile data for a decent monthly cost?
Thanks in advance,
HRH.
If the SIM tells you that it is a tablet, call your provider (Three) and explain them that they have to remove the block; or you will have to change provider.
Be firm but very polite.
mru55 said:
If the SIM tells you that it is a tablet, call your provider (Three) and explain them that they have to remove the block; or you will have to change provider.
Be firm but very polite.
Click to expand...
Click to collapse
I did exactly that and they are happy to let me go. We spent over an hour on the phone. They say there's nothing they can do. There's no block to lift as such. It is simply not possible to use a Three phone sim for data access in that phone. At least according to the Team Leader.
Has anybody got data access on this phone with a normal sim?
Wow! Hardliners. That means that the offer ain't that great if they are offering unlimited LTE but only if you use a phone which makes it impossible to consume serious data..............
Then phone can definitely do LTE data. Between my wife and I, we have used several different providers in Germany, Holland, Belgium, and France.
mru55 said:
Wow! Hardliners. That means that the offer ain't that great if they are offering unlimited LTE but only if you use a phone which makes it impossible to consume serious data..............
Then phone can definitely do LTE data. Between my wife and I, we have used several different providers in Germany, Holland, Belgium, and France.
Click to expand...
Click to collapse
Thanks for the reply. So I presume the Sim cards you used were all normal phone sims which allowed you to make calls and send texts as well?
Correct. Just "voice" sims. Data traffic is charged (dearly). My employer was none too thrilled;but hey, I was working off my work e-mails...........
On one private one, I can book 1GB UMTS data for €10 for 30 days. And the card works no matter what; even international data roaming.
I've been round this loop, and was happy with 3 until this happened. I argued with them for a long time, but they just did not want to know.
If I have a phone SIM, no data is allowed as it is in a "tablet".
If I have a data SIM, no phone calls can be made.
In short, 3 simply cannot (or at least refuse to) provide a service to anyone with this device.
In the end I signed up with and took my number to Giff Gaff, and am happy. If you want an introduction, let me know, and we both get £5 back.
ralphrmartin said:
I've been round this loop, and was happy with 3 until this happened. I argued with them for a long time, but they just did not want to know.
If I have a phone SIM, no data is allowed as it is in a "tablet".
If I have a data SIM, no phone calls can be made.
In short, 3 simply cannot (or at least refuse to) provide a service to anyone with this device.
In the end I signed up with and took my number to Giff Gaff, and am happy. If you want an introduction, let me know, and we both get £5 back.
Click to expand...
Click to collapse
Sounds like I might not have a great deal of choice. How do we sort it logistically then? PM me if you need to.
DrHRH said:
Sounds like I might not have a great deal of choice. How do we sort it logistically then? PM me if you need to.
Click to expand...
Click to collapse
Just go to this page to sign up. I think that should do it.
http://giffgaff.com/orders/affiliate/ralphrmartin
Just goes to show that what seems to be a good deal is just another attempt to rip you off.
Glad to hear that you found a good solution for you.
mru55 said:
Just goes to show that what seems to be a good deal is just another attempt to rip you off.
Glad to hear that you found a good solution for you.
Click to expand...
Click to collapse
Before I commit to this I've got 2 questions:
1) Is the X1 good enough as a daily driver to warrant switching? Bearing in mind I'm using a superb phone at the moment, the Lumia 1520 whose only shortcomings are to do with lack of apps. Otherwise it's silky smooth and really stable.
2) Has anyone tried TPO? It's a new network that uses EE, the UK best coverage.
https://www.thepeoplesoperator.com/PAYM-Order-Review-Tariff/?//20/
What do people think?
DrHRH said:
Hi,
Hope Im not duplicating anything here. I've got a massive problem. I use the Three UK network on PAYG and take the all in one 15 bundle, giving me a great deal - 300 mins, 3000 texts and totally unlimited 4G data with no worries that I'll ever spend more than 15 quid a month on my phone.
The massive problem is that now I've bought what I thought was the perfect device, The Honor X1 LTE with 32GB internal, I can't use the Three sim card for data. It tells me I have to buy a data sim to use the internet on the go. The sim thinks the phone is a tablet.
I'm now at a point where I have several crap options:
1) I have to change to a different network, assuming it's possible to use data on a phone sim card in the Honor mediapad x1 on other networks.
2) Use the phone with no mobile data access.
3) Sell the phone.
4) Work out how to make the sim card stop thinking it's a tablet.
Please somebody, help me out here. Does anyone have a UK sim which works on the X1 with calls, texts and mobile data for a decent monthly cost?
Thanks in advance,
HRH.
Click to expand...
Click to collapse
Hi
I own mediapad honor x1 bought directly from Huawei (model 503L ,LTE) Data service is working all sims I checked ie Tmobile, 3, vodafone. Only problem i found is vodafone and o2 4G frequency is not compatible (800 Mz) but 3g works fine with them also. I am currently using Vodafone sim, no issue with data connection.
O
Reji Kamal said:
Hi
I own mediapad honor x1 bought directly from Huawei (model 503L ,LTE) Data service is working all sims I checked ie Tmobile, 3, vodafone. Only problem i found is vodafone and o2 4G frequency is not compatible (800 Mz) but 3g works fine with them also. I am currently using Vodafone sim, no issue with data connection.
O
Click to expand...
Click to collapse
Thanks for that. So do you know if EE gives you a 4G signal then? I'm very surprised that you managed to get access to any kind of data using a 3 sim card.
DrHRH said:
Thanks for that. So do you know if EE gives you a 4G signal then? I'm very surprised that you managed to get access to any kind of data using a 3 sim card.
Click to expand...
Click to collapse
Yes EE and 3 mobile 4g works well in my device.To make it confirm I personally visited their shop in Sheffield and asked for sim only contract, inserted sim card and checked, EE gives 17 mb downloading speed too, vodafone 3g works as normal as in other devices. both downloading and uploading below 8 mb
Reji Kamal said:
Yes EE and 3 mobile 4g works well in my device.To make it confirm I personally visited their shop in Sheffield and asked for sim only contract, inserted sim card and checked, EE gives 17 mb downloading speed too, vodafone 3g works as normal as in other devices. both downloading and uploading below 8 mb
Click to expand...
Click to collapse
Are you absolutely sure about Three and is it a phone sim which gives you texts, data and phone calls? It seems weird that yours works and both my PAYG and my contract Three sim cards tell me I'm not allowed to use a phone sim in this phone. Was it the 3 shop you tested the sim in?
DrHRH said:
Are you absolutely sure about Three and is it a phone sim which gives you texts, data and phone calls? It seems weird that yours works and both my PAYG and my contract Three sim cards tell me I'm not allowed to use a phone sim in this phone. Was it the 3 shop you tested the sim in?
Click to expand...
Click to collapse
Yes ,3 shop in Sheffield .At that that time the shop don't have a Pay as you go micro Sim but they took a normal Sim and re sized it .then we tried .IT was working well.
Reji Kamal said:
Yes ,3 shop in Sheffield .At that that time the shop don't have a Pay as you go micro Sim but they took a normal Sim and re sized it .then we tried .IT was working well.
Click to expand...
Click to collapse
When was that exactly? Wondering if it was before they changed the policy. How old is the sim that works?
I can only emphasise that it is a question of policy whether a network is accessible, rather than a question of modem/radio capability.
mru55 said:
I can only emphasise that it is a question of policy whether a network is accessible, rather than a question of modem/radio capability.
Click to expand...
Click to collapse
Of course. When did the policy change - does anyone know? I've a feeling it was 2012 ish.
I would guess that the policy did not change, but that it is part of the tariff / offer.
Reji kamal used a pay as you go SIM of 3,which does not have the block.
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
did you flash the entire firmware package?
I only flashed official firmware from ATT to TMOBILE.. That was all. If there are further steps please let me know.
I stopped at the firmware install because I thought anything extra would have just been for customizing themes, etc..
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
mghtymse007 said:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
Click to expand...
Click to collapse
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
vacortina said:
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
animegamemaster said:
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
Click to expand...
Click to collapse
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
1.Insert a Non-T-Mobile SIM & turn the Gear S ON.
2.The Gear S will automatically prompt you to enter the unlock code.
3.Tap in the unlock code provided by T-Mobile and click OK.
Note: The device should display code accepted
Click to expand...
Click to collapse
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
You most likely will not be able to use a North American S outside the US. It has nothing to do with the software...the frequency bands are different and hardcoded. You may want to check and see what bands are used by the providers in VN for cellular ie: 2G, 3G, etc and compare those to what US/Sprint uses.
I have the same issues with the GPS. Even when I'm outside, in an open area I can't even get the weather app to update. Not sure how many people have this issue, but it doesn't seem to be a topic of discussion on XDA.
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
---------- Post added at 02:15 PM ---------- Previous post was at 02:12 PM ----------
animegamemaster said:
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
Click to expand...
Click to collapse
Have you tried rooting?
http://forum.xda-developers.com/showthread.php?t=2977581
Thanks to cipherswitch
This is from "CELLUNLOCKER" where I got my unlock code...before it was free...lol....... When I click on the t mobile for network....I get "registered to networkk" popup with my ATT GS. When I call a number I get the tmobile cust servc help line...... since I am not a tmobile cust.
I cannot remember which method I used....but I can go with att or tmobile sims with no issues. Right now I have H20 as my carrier, on the ATT network...but at least I know I can go to the Tmobile network or carriers anytime
How to enter unlock codes on all Samsung models
Different phones have different Unlock Code Input Instructions, Try the following Instructions in order:
Note: Non Accepted Simcard is any simcard not from the original provider
Method #1 Insert a Non accepted simcard in your phone and power on. Once finished loading your phone will ask you to enter a code, enter the Unlock Code
OR
Method #2 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #7465625*638*UNLOCKCODE# (8 digit unlock code)
OR
Method #3 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #0111*UNLOCKCODE# (8 digit unlock code)
OR
Method #4 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Unlock Code.
When this method is used for newer Samsung phones, it will say "unsuccessful" regardless of the phone being unlocked or not.
Phone Not Allowed MM#6 Tmobile- A clue to problem?
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
perdikoylis said:
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
Click to expand...
Click to collapse
Call tmo back and have them make sure you have the right data plan I had the same problem and mine was on a tablet data plan not mobile/watch plan
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
HagbardCelineII said:
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
Click to expand...
Click to collapse
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
perdikoylis said:
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
Click to expand...
Click to collapse
They escalated my situation as soon as I called them on Tuesday and told me 3 days. Nothing yet.
Have you used the Tmobile IMEI check? http://www.t-mobile.com/verifyIMEI.aspx
I just tried it and it doesn't recognize my IMEI....But if that was going to be a problem, shouldn't that have meant it would never work? I can't think of any reason it would work for a day before they shut it off.
I had same result "did not recognize" with there Imei checker, further, the support reps checked several times and said it is Ok, My gear s is an unlocked AT&T, it did work for the first 2 months (until I removed sim to test in my iPhone ( I was considering switching all my phones to Tmo) Maybe coincidence? + But with a friends sim (from his iPhone ) it worked immediately , it even populated the Apn etc settings, but i did not leave on more than 1-2 minutes to test.
When I put my sim back in, it does not register, it does even show phone number, says:
"Phone not allowed MM#6" and emergency calls only.
I had this same issue come up. The way I solved it was to close out the account for my phone number tied to the watch wearable plan. And then I created a new phone account for the wearable plan with a new number. And got a new sim card from T-Mobile at the time of creating the new wearable plan / number. It seems that the phone number that was previously tied to my galaxy gear s was not blacklisted, but the services were limited on it because I had taken the sim card out of the gear s watch and put it into a cell phone to test if there was service on it. So that flagged the wearable phone number account like I was trying to steal data/phone service from T-Mobile by using the only $15 / month plan on an actual phone. Like said above, the services are supposed to be restored once you put the sim back into the watch, but there is a bug with T-Mobile's service in doing so. So in the end, I closed out the "flagged" account, opened a new account and will never put the sim card into a phone again in the future.
same the issue
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
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Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
A good looking digital watch
zztoine said:
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
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No, i follow this guide to try some features of the Gear S. But my phone become sluggish, and the GPS still not work.
http://forum.xda-developers.com/gea...ll-gear-manager-connect-t2934307/post60592795
So, right now, the Gear S is just a digital watch to me, ha ha.
The error is specifically a sim/network error unfortunately and more importantly this;
9 out of 10 times MM6 error means the phone has been reported lost/stolen and the IMEI has been network blocked.
Here are a few options that could be causing most of the issues I have read;
At&t is NOT open and a fan of allowing devices outside their network. Therefore its possible your device is literally reported as lost/and or locked to at&t and they dont want it on T-Mobile. And your best bet is to raise hell threating an investigation by the FCC.
At&t re-locked your device when att sim is put in.
I purchased a sim free huawei mate 10 pro from my local curry’s & after i inserted my three network SIM card into the device every time now I switch the device on/off i get my networks splash on the screen!?
How can I get rid!?
Hi there, don't know if you can...I've got the exact same as you (except bought unlocked from cpw). There are a few mentions about this in various threads...
I think O2 and Vodafone sims add their own bloatware (as does three... check for deezer and wuntu...you can't uninstall them)
Not even sure if a factory reset nukes bloatware/splash screen or not...
Bit of a bummer for a sim free phone....
falsivas said:
Hi there, don't know if you can...I've got the exact same as you (except bought unlocked from cpw). There are a few mentions about this in various threads...
I think O2 and Vodafone sims add their own bloatware (as does three... check for deezer and wuntu...you can't uninstall them)
Not even sure if a factory reset nukes bloatware/splash screen or not...
Bit of a bummer for a sim free phone....
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Nope, I did a reset & still had the splash screen!
This is the first time I’ve experienced this & I’ve had a lot of sim free mobiles!
gibbo82 said:
Nope, I did a reset & still had the splash screen!
This is the first time I’ve experienced this & I’ve had a lot of sim free mobiles!
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Now that's a pain in the backside... this will affect the resale value (a bit)... never had this either... sim free meant no network branding or bloatware [email protected] !!!
Wouldn't mind quite so much if a factory reset nuked it....
Some phones have a multi region firmware, so it has the "branding" of each carrier in your country imbedded in the firmware, once it recognizes the SIM of one of those carriers it Auto-brands itself.
I just don't know what would happen if you try another sim, with some old HTCs it didn't matter, once branded you couldn't revert it, only by flashing.
Do you remember what branding code (CXXX) you had before?
I just love that most providers in my country (with the exception of Vodafone) don't have those nonsense anymore.
gibbo82 said:
I purchased a sim free huawei mate 10 pro from my local curry’s & after i inserted my three network SIM card into the device every time now I switch the device on/off i get my networks splash on the screen!?
How can I get rid!?
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Just wondered if you ever got a resolve to this? I've got exactly the same problem but I bought mine unlocked from CPW. I want to sell it but can't see how to debrand the three junk. I've popped in another Sim thinking that might force a clear but no luck.
To reassure everyone it happens with Vodaphone and three
I swap my sim and it just changes the load up vodaphone and three screen
If you remove the sim and reset your back to sim free it doesn't lock and it's still a sim free phone
I noticed the s9 plus did this also must be a new android thing
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this is from firmware finder c432 8.0.0.142 changelog. i personaly dont have that problem but it might be useful to you guys when it goes live.