Amazfit and iOS issues - Amazfit

Cheers&Help!
Im lookin at all those fncy features with latest ver i cant use.
I recently bought amazfit watch pace with bluetooth and GPS functions. I carefully read teh description before and it said that it is compatible with my iOS iPhone device.
unfortunately,I got such an issues:
- I was able to connect/pair watch to the Amazfit Watch App. It shows battery and it lets me to change colors (first couple layouts) on the screen.
But thats it!
- When I want to sync with the connected watch it shows "ACTIVITY DATA SYNC FAILED (CODE H02)
So I cant change any units, I cant get my activities, Cant get them to Strava. Generaly I cant do anything with the watch within outside the watch itself.
Whats more important that means I can't get an update - im gettin error otowatch has stopped working, so im goin on pure basic 1.3.
I tried 4x resetin the watch to the factory settings and then pari it again with the app. I reinstalled the App like 5 times.
Nothing work.
I got:
- iPhone 5 with 10.3.3 iOS (latest)
- Amazfit App 2.11
- Amazfit Watch Soft 1.3.0n
Any potential solutions? plz help

What version of the Mi Fit app are you using?

Hi,
I am experiencing the same issue.
Initially it worked fine, than a couple of months ago it started giving me the same sync error
I don't remeber if the issue started after upgrading to latest app version
I am using iPhone 6S with IOS 10.1.1 and Amazfit app version 2.2.1.
My Amazfit Pace is model A1612 - rom 1.3.0n
Any help will be really appreciated :good::good::good:

Charles_Fit said:
Hi,
I am experiencing the same issue.
Initially it worked fine, than a couple of months ago it started giving me the same sync error
I don't remeber if the issue started after upgrading to latest app version
I am using iPhone 6S with IOS 10.1.1 and Amazfit app version 2.2.1.
My Amazfit Pace is model A1612 - rom 1.3.0n
Any help will be really appreciated :good::good::good:
Click to expand...
Click to collapse
Both your app and ROM are way too old (Amazfit 2.3.0 and ROM 1.3.6d as of now)... Probably it's causing the problem due to changes in the data or cloud syncing parameters. You can try to unpair the watch, reset Amazfit app data (or uninstall then install again) and choose NO when it asks if you want to download old data from the cloud, this way you should start with fresh data on watch. But probably it's good idea to update...
PS: unpairing the watch will reset it and erase all data on it.

lfom said:
Both your app and ROM are way too old (Amazfit 2.3.0 and ROM 1.3.6d as of now)... Probably it's causing the problem due to changes in the data or cloud syncing parameters. You can try to unpair the watch, reset Amazfit app data (or uninstall then install again) and choose NO when it asks if you want to download old data from the cloud, this way you should start with fresh data on watch. But probably it's good idea to update...
PS: unpairing the watch will reset it and erase all data on it.
Click to expand...
Click to collapse
Thnak you for you reply
I'll go for ROM update. I Would like to avoid to lose all data

Charles_Fit said:
Thnak you for you reply
I'll go for ROM update. I Would like to avoid to lose all data
Click to expand...
Click to collapse
If you update, you should not lose any data (if you are stock, ie using all original files).

issues trying to sync my watch , i receive notifications but no sync with the amazfit app ........tells me connect failed

Related

Amazfit Pace working only with phone calls

Hi, I've just purchased Amazfit Pace and upgraded to rom 1.3.3a. It seems that only incoming calls notifications work, together with move reminder.... SMS and whatsapp messages arriving on my phone (a Honor 8 Pro) are not notified. I've already tried unpairing and pairing again with the phone, factory reset and uninstalling and reinstalling the amazfit watch app on the phone but nothing changed. Obviously messages and whatsapp are not in the app blacklist. Anyone can help me?
fobisss said:
Hi, I've just purchased Amazfit Pace and upgraded to rom 1.3.3a. It seems that only incoming calls notifications work, together with move reminder.... SMS and whatsapp messages arriving on my phone (a Honor 8 Pro) are not notified. I've already tried unpairing and pairing again with the phone, factory reset and uninstalling and reinstalling the amazfit watch app on the phone but nothing changed. Obviously messages and whatsapp are not in the app blacklist. Anyone can help me?
Click to expand...
Click to collapse
Did you provide notifications read access to the amazfit app??
Obviously, sorry I forgot to mention that
what is your app version?
1immortal said:
what is your app version?
Click to expand...
Click to collapse
Amazfit watch version on my phone is 1.7.1, the flat available I think
please try to configure your non-working apps according to this:
https://9to5google.com/2016/09/14/how-to-use-honor-8-protected-apps-keep-apps-in-background/
i had the same problem
at first everything was ok , and then suddenly only got notifications from calls
(i have miui , everything is set correctly)
so i put the Watch Droid Phone app and everything is ok (i guess i have worse battery with that)
kodorevi8ulis said:
i had the same problem
at first everything was ok , and then suddenly only got notifications from calls
(i have miui , everything is set correctly)
so i put the Watch Droid Phone app and everything is ok (i guess i have worse battery with that)
Click to expand...
Click to collapse
Thanks for the suggestion. Since I'm new, is it necessary to flash another rom or is it sufficient to enable the app list and install the app on the watch and on the phone? Did you follow some guide in particular I can follow?
No, you just install one apk to the watch (use apk installer for pc) and one to your phone (i can t give you link right now but you can search the forum)
kodorevi8ulis said:
No, you just install one apk to the watch (use apk installer for pc) and one to your phone (i can t give you link right now but you can search the forum)
Click to expand...
Click to collapse
Ok, did you notice any increase in battery drain after installing Watch Droid?
it drains your watch FASTER
1immortal said:
please try to configure your non-working apps according to this:
https://9to5google.com/2016/09/14/how-to-use-honor-8-protected-apps-keep-apps-in-background/
Click to expand...
Click to collapse
That page refers to Honor 8, while I have Honor 8 pro which slightly differs. The most similar setting I've found is the choice of app to close when screen is locked, in the battery manager which is directly in the settings menu. However both Amazfit watch and whatsapp are already prevented from being closed when screen is locked...

[Amazfit Bip] Watch Face Settings not showing anything in the Mi Fit app

So, I just received my watch today and I was excited to set it up, but one thing didn't work. The Watch Face Settings inside the Mi Fit app doesn't seem to do anything in the sense that when I try to access it, there is a blue line showing something is loading, but then I am greeted with a blank page.
It need active internet connection to load the watchfaces.
Check your phone Internet connection.
ebeldamasta said:
It need active internet connection to load the watchfaces.
Check your phone Internet connection.
Click to expand...
Click to collapse
I'm connected over Wi-Fi. I should probably try on 4g.
Adrosmart said:
So, I just received my watch today and I was excited to set it up, but one thing didn't work. The Watch Face Settings inside the Mi Fit app doesn't seem to do anything in the sense that when I try to access it, there is a blue line showing something is loading, but then I am greeted with a blank page.
Click to expand...
Click to collapse
I have the same problem
I've been having the same issue since I bought the watch. It's pretty frustrating, since I am not a big fan of the stock watch faces. I've already tried clearing the data of the app and setting up the watch from scratch.
Ni4y said:
I've been having the same issue since I bought the watch. It's pretty frustrating, since I am not a big fan of the stock watch faces. I've already tried clearing the data of the app and setting up the watch from scratch.
Click to expand...
Click to collapse
Did it help? Yesterday I restored my watch and mifit app to factory settings but this did not help
hello , to all
to use Watch Face Settings you can try to use some VPN software to change location to Hong Kong for example...
- sometimes here are problems with connecting to amazfit server from non-china locations((
I tried using HonkKong server using Turbo VPN(android app), doesn't seem to be working. If it works for anyone do let us know
Can't check it now... I have this problem earlier.
Now watch face settings is working (Mifit 3.2.3.1 LolexMod, Bip FW v0.1.0.43)
I try to use Honk kong VPN
And.. The same problem, i cant see watch faces... My version is 3.2.7.2
Same problem. Installed a new watch face through the application notify & fitness for amazfit
Fixed
I managed to fix the error by connecting the Bluetooth clock and being connected, erase the cache and that's it.
I hope it will be helpful.:good:
Stovetoplime said:
I managed to fix the error by connecting the Bluetooth clock and being connected, erase the cache and that's it.
I hope it will be helpful.:good:
Click to expand...
Click to collapse
Just got my bip today and can't see anything on "Watch face settings" page.
Please can you explain your fix in a little more detail please. I tried turning bluetooth on and off, and having wifi on/off but no luck. When you say erase the cache how do I get to that screen? Thanks
I've the same issue. Not yet solved.
Marco1015 said:
I've the same issue. Not yet solved.
Click to expand...
Click to collapse
Seems to be working now, strange
If you login with FB or Google Account please sign out then try to login using Mi Account. That's work for me
riyadibr said:
If you login with FB or Google Account please sign out then try to login using Mi Account. That's work for me
Click to expand...
Click to collapse
1. Unpair Amazfit
2. Sign out Mifit
3. Sign in with Mi Account
4. Pairing Amazfit
5. Done, open Watchface Settings
riyadibr said:
1. Unpair Amazfit
2. Sign out Mifit
3. Sign in with Mi Account
4. Pairing Amazfit
5. Done, open Watchface Settings
Click to expand...
Click to collapse
This doesnt work. It seems something is broken on the page that gives all the list of watch faces. I have another app for custom watch faces which shared a message about something on similar lines.
Solution
I had the same issue, "Local watch faces" is not showing anything, but they seem to be loaded under "Online watch faces". So download a new watch face, for example with "Amazfit Bip & Cor WatchFaces" app, remember the watch face your are substituting. Then go to "Online watch faces", choose the watch face you have substituted (which will still show the original image, not the new watch face!!!) and there you go, your chosen watch face will be loaded to the watch, not the original one.
Quiet confusion really, took me a while to realize this.
Solved blank watch face settings for Amazfit cor
Hello,
I deleted all watch faces downloaded for my amazfit cor. I reinforced to close my Mi app.
I reopened Mi app and reopened Watch Face Settings. It worked again to me.
Hopefully it helps you guys with the same issues as mine.

Amazfit bip turns phone Bluetooth off when out of range

I'm having a problem with the amazfit bip where if the watch goes out of range the phone's Bluetooth turns off. I'm pretty sure it's the watch and/or app because I uninstalled the app for a whole week and it didn't happen. Does anyone know the fix?
Then it's not the watch but MiFit app, right? What version are you using? Did you try to install an older version? I think APKMirror has older versions available, and it's safe to download apps from.
lfom said:
Then it's not the watch but MiFit app, right? What version are you using? Did you try to install an older version? I think APKMirror has older versions available, and it's safe to download apps from.
Click to expand...
Click to collapse
I'm using the one straight out of the play store. And one had that version up to date. Is the older version better? I had this problem since I got the watch 2 months ago
Hi,
Yes, I confirm, MiFit app toggles the Bluetooth off/on each minute as soon as the Bip Watch goes out of range… Sometimes, the MiFit app is not able to reconnect automatically to the Watch and I'm obliged to stop/start the app and even in the worst cases reboot the smartphone…
This is also a smartphone battery drainer when the Watch is out of range.
No solution found so far… I'm very interested by a fix!
I appreciate the combination of the MiFit app nice interface + "Tools & Amazfit" useful features compared to "Notify & Fitness" or "Gadgetbridge" apps.
But this Bluetooth problem is embarassing.

Amazfit GTR 47mm - notifications are not available.

Hello,
I knew that this kind of subject have been posted here few times, I've checked each of them and tried to make steps that have been showed in answers on my device. Unfortunately nothing have worked.
I will try to describe the issue with all possible steps that I've made before posting this subject.
1. I've received an Amazfit GTR 47 mm yesterday, I'm using an iPhone 7 (iOS ver. 13) — everything looks fine, no pairing problem via amazfit app, but when I've tried to check the notifications I saw that. I can only see when someone is calling me and if the alarm is on. WhatsApp, Facebook, SMS doesn't work.
2. All the notifications in the app (tried on amazfir and mifit (was using miband 3 before the watch)) and on phone are on — like they were while i used the band (with shown all the notifications on it).
3. I've tried to pair the watch with second phone based on android - of course everything works fine ( made the factory reset etc)
4. I've deleted the watch and app from android phone, again factory reset, installed the app on iPhone, restarted the iPhone, added the watch as a new one - and still nothing.
i dont have any idea what can i do... if You need and it will help i can make a hundred of screenshots with my settings.
Mine is the same. I'm on IOS 13.2 Beta and I no longer get SMS or phone call notifications. It works fine on Android. I am waiting for the next update so I can go back to a stock IOS 13. Hopefully this will fix it though not holding my breath.
FYI I was having SMS notifications issues with my Garmin Vivoactive 3 as well.
Same here! Doesn’t work on iOS 13!
hi,
I have a iphone, 13.2 beta rom and the solution for your problem, that I found is:
- first you must be loged in amazfit app
- then go to Iphone>Bluetooth>Amazfit GTR> Share system notifications
- there you must turn off, and the turn on, the button for share system notifications, to restart the notification protocol
Everytime you close the app amazfit or reboot the system, you must do this procedure.
I don't know if in the next 13.2 iOS public release the behavior will be the same, but this way we can fix this anoying bug.
Serq071 said:
Hello,
I knew that this kind of subject have been posted here few times, I've checked each of them and tried to make steps that have been showed in answers on my device. Unfortunately nothing have worked.
I will try to describe the issue with all possible steps that I've made before posting this subject.
1. I've received an Amazfit GTR 47 mm yesterday, I'm using an iPhone 7 (iOS ver. 13) — everything looks fine, no pairing problem via amazfit app, but when I've tried to check the notifications I saw that. I can only see when someone is calling me and if the alarm is on. WhatsApp, Facebook, SMS doesn't work.
2. All the notifications in the app (tried on amazfir and mifit (was using miband 3 before the watch)) and on phone are on — like they were while i used the band (with shown all the notifications on it).
3. I've tried to pair the watch with second phone based on android - of course everything works fine ( made the factory reset etc)
4. I've deleted the watch and app from android phone, again factory reset, installed the app on iPhone, restarted the iPhone, added the watch as a new one - and still nothing.
i dont have any idea what can i do... if You need and it will help i can make a hundred of screenshots with my settings.
Click to expand...
Click to collapse
unpair the watch
uninstall amazfit app and install the app again.
before connecting the watch give all the permissions and then connect.
I've done that, but not have fixed. For me is worst, because i've bougth a Mi 9t 128 G and i have an Amazfit GTR. Some one have any information if Android 10 block this?.
Same here. None of the suggestions worked for me...

Stratos stopped to sync with Amazfit app

Hi, I own this watch for 2 weeks now and everything was working fine until the day before yesterday, I opened Amazfit app w/o Internet connection (was not aware at the time, automatic task) so I was kicked out from app and been asked to relogin, cool I did so and then my data been wiped: no steps, no sleep, no HR, weight was all that left (and the only thing that is still working).
So I tried to reboot both watch and phone (Xiaomi Mi6), no luck, also tried to let it be and see the other day, no luck, now it is 3rd day when I am keep seeing no data is going through.
I tried to force manual sync on the watch in Settings that went just fine with successful message after 100%, in the end I unpaired watch (factory reset), still no luck.
Someone told me me to try N&F app and it does read all the data, so how come official app does not, any ideas?
BTW: from time to time Amazfit app shows me that there is not connected devices and when I go to my profile under Amazfit Stratos it shows "Not activated". I activate it every time it says not activated, but it changes nothing about data.
Hello bro, got same problem, Amazfit app stopped syncing activities for few days now. However it's syncings steps properly. Can't work it out, hope someone will help us.
hello, sometimes this happens when there are problems with servers from Xiaomi. That is why there are problems with synchronization and downloading weather data. Usually it lasts from several hours to several days, it is not a continuous problem, There are also problems logging in to the Xiaomi account. I recommend patience and wait a few days.
Wysłane z mojego MI 8 Explorer Edition przy użyciu Tapatalka
I hope so, but when servers are down or something is wrong with them it should not work for everyone and not just one person I believe.
I am worried because I have been using huami bands for years now and nothing like this has happened in the past (in MiFit app).
It's been a week now, is official app really that bad? On day 1, 2 and 3 I was able to force sync watch from it's settings (of course I was getting nothing in app anyway), then I could not even manually sync it to amazfit servers.
All this time I'm also using Notify & Fitness for Amazfit to store my data (which works fine)..
Same here... when synchronization works, then Strava upload doesnt work. Now Strava work, but synchro with app doesnt. xD
Waiting for Xiaomi respond.
Hi, same problem for me on iOS 13.2 with the last amazfit app 3.4.5
all my sleep, step, heart are synchronized, but all my sport activities won't be synchronized.
i just create a ticket to support.
when i try to force "sync data" on different wireless network, i still have "error, verify your network"
after delete/resintall app on my iphone, i loose all my sport activities on iphone, but, i still have it on my watch. (i just backup my watch!)
[email protected] said:
Hi, same problem for me on iOS 13.2 with the last amazfit app 3.4.5
all my sleep, step, heart are synchronized, but all my sport activities won't be synchronized.
i just create a ticket to support.
when i try to force "sync data" on different wireless network, i still have "error, verify your network"
after delete/resintall app on my iphone, i loose all my sport activities on iphone, but, i still have it on my watch. (i just backup my watch!)
Click to expand...
Click to collapse
Same issue for me, on 25th October all activity information on the Amazfit App has stopped being shown. A few days later the same is also true with the step graphics information. I'm running iOS 13.2.2 and the Amazfit App 3.4.5. What is weird is that the information is being sent to Strava and also being held by Apple Health. Just nothing is being shown on the Amazfit iOS App. Sleep, heart rate are all working OK, it is just that I have not record of steps taken over the day when you click on the Walking Man icon (which takes you to the Steps screen) or any activities logged such as running or walking. Up until now I have been very impressed with the Stratos watch and the APP. Does anyone have a recommended fix yet? Watch has the latest firmware installed. Thx
Same issue for me.....
JoeW99 said:
Same issue for me, on 25th October all activity information on the Amazfit App has stopped being shown. A few days later the same is also true with the step graphics information. I'm running iOS 13.2.2 and the Amazfit App 3.4.5. What is weird is that the information is being sent to Strava and also being held by Apple Health. Just nothing is being shown on the Amazfit iOS App. Sleep, heart rate are all working OK, it is just that I have not record of steps taken over the day when you click on the Walking Man icon (which takes you to the Steps screen) or any activities logged such as running or walking. Up until now I have been very impressed with the Stratos watch and the APP. Does anyone have a recommended fix yet? Watch has the latest firmware installed. Thx
Click to expand...
Click to collapse
Hi,
in fact, i resolve my problem alone (thanks amazfit support :mad : )
Before all, i backup all my watch (with AmazeBKP_v1.2)
IMPORTANT, put the watch in airplane if you don't want loosing all your sport activity into the watch.
i'll explain what i do:
1. put the watch in airplane
2. try to see if the watch is connected to amazfit app, normally no, because it is in airplane.
3. if you don"t see the watch, go to amazfit app, and remove the watch from your account.
4. log off from amazfit app
5. Remove the app
6. reinstall the app !
7. logon with your account
8. add the watch ! ... now, for adding a watch to amazfit you need a QR Code... but, if you want a QR Code, you need to reset your watch ! nooooooooooooooooo !!!!!
open a cmd, go in a folder where there are adb (personnally i use adb from amazeBKP), and type: adb shell am start -n com.huami.watch.setupwizard/.InitPairQRActivity
9. the watch QR code appear, you can add it in your amazfit account.
10. force synchronize data from the watch (need wifi)
11. wait a few minute
With this step my amazfit app work again, and i retreive my 179 Sport session ! OUF !!!
For your information if you don't put the watch in airplane first, when you will remove the watch from your account, the watch will be reset automatically and you loose all !!!
Regards
Everything seems to be fixed by Amazfit!!! Activities are now synchronized!!!
Not for everyone, not for me at least.
Nitter78 said:
Everything seems to be fixed by Amazfit!!! Activities are now synchronized!!!
Click to expand...
Click to collapse
From today for me, sync working too.
In my case I cannot sync sport activities without doing a manual upload first. Amazfit app stays at 10% for more than a minute and then the message disappears.
Anyone else had this problem?
BTW, using a Stratos 3 with 4.2.2.1 ROM
theopulus said:
In my case I cannot sync sport activities without doing a manual upload first. Amazfit app stays at 10% for more than a minute and then the message disappears.
Anyone else had this problem?
BTW, using a Stratos 3 with 4.2.2.1 ROM
Click to expand...
Click to collapse
Yes, same problem here.
Tried for few times to unpair/pair, reinstall app, but last activity is from 17.11, although I have 3 more... reported the issue through the app few times and got back thanks from customer service but nothing else happens.
BTW, how do you upload manually? Thanks.
---------- Post added at 10:15 AM ---------- Previous post was at 10:12 AM ----------
intrak said:
From today for me, sync working too.
Click to expand...
Click to collapse
For how long has been it failing? Almost one week for me, don't know what to do or if it will fix automatically after X days...
Getting annoyed.
Thanks.
3 weeks for me and still counting... I have this watch for 4 weeks, so it does not work 90% of the time.
Yesterday after unpair/pair and removing the app worked for a while and workout form yesterday was sync ok, but today again nothing happens...
Yes only manual sync is working(using WiFi)
Go in sync menu from watch then manual sync.
Only with this I have my workout.
Don't know if the pb is from the watch or app
winni21 said:
Yes only manual sync is working(using WiFi)
Go in sync menu from watch then manual sync.
Only with this I have my workout.
Don't know if the pb is from the watch or app
Click to expand...
Click to collapse
The bad news is Ultra Mode doesn't have manual sync, so if you use it and there is a workout not syncing, you lose it.
theopulus said:
The bad news is Ultra Mode doesn't have manual sync, so if you use it and there is a workout not syncing, you lose it.
Click to expand...
Click to collapse
The workout you're doing in ultra mode are not visible in normal mode?

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