every so often whilst my xda mini s is doing something , my screen is covered in lines, i then press the power button to turn screen off and on again then its fine.
is there a way to perminately stop this , or what is the problem behind it.
thanks
Hi,
I had a similar Problem (vertical lines) when i pressed the screen/O2 logo in the botton right hand corner. (after holding it down with the lines on screen the unit crashed after 5 seconds or so)
Went through various options, originally thinking it was a software problem, however I think it was that the screen ribbon connector (ie the bit on the circuit board) was shorting out with something (not sure what).
Reason 'I think' is that after taking My Mini S apart (good tutorial on here somewhere) and placing 1 layer of Sellotape on the non conductor side of the ribbon before pushing back into connector (to improve connection) and covering every circuit board that has components that are close to anything conductive (metal) with insulation tape it seemed to have solved the issue
This is after I had replaced the screen circuit board (which contains the connector), and played about with various other options, putting them all back when they did not work.
Now taking it apart is no mean feat and you may damage things (as I had a 'spare' which is really dead I wasn't too worried as that was used as the test!)
If they are horizonal lines I do not have a clue, sorry!
May help. may not - I Tried
yeah, the lines are vertical , so it could be down to poor connection.?
Hep needed pronto!
My wife dropped her S3 & despite having a cover and screen protector, the glass screen shattered but phone was fully functional.
I got a new one from an ebay seller and removed the broken glass successfully following this youtube link https://www.youtube.com/watch?v=ITFHge38Pig. Unfortunately, I was too zealous at the bottom end and sliced through the menu return flex cable. However the phone was still operable.
I got a new flex cable which I installed as per this youtube video last night http://www.youtube.com/watch?v=o59-_9PPaZ. After connection of the cable to the motherboard, the phone was reassembled, powered up and display, touchscreen & menu buttons illuminated and functioned correctly.
I then removed the residual screen adhesive with the help of a little, heat cleaned the touch screen and placed 2mm adhesive strips as per the video. All was going great or so I thought. I placed the new glass screen, again gently heated all around the edges the soften the adhesive, placed a screen protector and powered up. To my horror the phone booted giving the samsung tune, menu buttons illuminated but no display. The touch screen works as clicks can be heard as do the menu/back buttons but no display. I have taken the glass off and reversed all I did and reinstalled but still no display.
I have tried installing kies and connecting but I keep getting device driver & connection errors (windows 7) as I read I could get the contacts and data off. Do I need to be logged in somehow in Samsung My Phone? I do seem to be able to see the faintest of images from the lock screen so perhaps the backlight or inverter have failed.
Therefore has anyone any ideas as to why I've lost the display when it did work and also why kies is not connecting?
I need answers before my wife slices me up wrecking her phone!!:crying:
Thanks in advance,
Geoff.
Too much heat is the most likely cause of the screen death, less is better with electronics. Your contacts will be in your Google account and I believe you may be able to extract data using adb pull in download/recovery mode (you'll need to search this as I've not tried it myself).
Hi,
As mentioned above, there is a problem with my A5. When my tempered glass screen protector is fixed and when my phone is charging, my touch screen seemed to go haywire. I am holding my finger in one place but the phone detected that my finger is shaking, wildly. Besides shaking, my phone will stop sensing my finger even though it is held there.
I doubt it is the problem with my hardware because I have already changed the touch screen, charging port and the motherboard by sending it to the Samsung Service Centre. I believe the problem is due to the tempered glass (my previous tempered glass) because it was put onto another A5 and the same problem occured. Now, I have purchased another tempered glass from REMAX (picture below), and it seemed to cause the same problem again.
So now my questions are
1. Can I seek for another alternative such as Spigen's tempered glass screen protector or should I just use the normal screen protector?
2. Am I the only one facing this problem?
3. Is the problem really due to the tempered glass?
Oh by the way, my phone is running on official rom version 4.4.4.
http://76.my/Malaysia/[email protected]
JssCheonGz said:
Hi,
As mentioned above, there is a problem with my A5. When my tempered glass screen protector is fixed and when my phone is charging, my touch screen seemed to go haywire. I am holding my finger in one place but the phone detected that my finger is shaking, wildly. Besides shaking, my phone will stop sensing my finger even though it is held there.
I doubt it is the problem with my hardware because I have already changed the touch screen, charging port and the motherboard by sending it to the Samsung Service Centre. I believe the problem is due to the tempered glass (my previous tempered glass) because it was put onto another A5 and the same problem occured. Now, I have purchased another tempered glass from REMAX (picture below), and it seemed to cause the same problem again.
So now my questions are
1. Can I seek for another alternative such as Spigen's tempered glass screen protector or should I just use the normal screen protector?
2. Am I the only one facing this problem?
3. Is the problem really due to the tempered glass?
Oh by the way, my phone is running on official rom version 4.4.4.
http://76.my/Malaysia/[email protected]
Click to expand...
Click to collapse
Without getting into too much tech details i have a list of possible cause's
1. with having a additional screen cover in place and power connected your body+screenprotector create a capacitor, this is exactly how the screen registers touch , so without the screen protector in place this wont happen. I've seen this on a few Screen protectors that use certain types of conductive glue/bonding agent.
2. faulty charger or fake chargers often cause this behavior, try another charger or use USB on a laptop not plugged into mains power, if the problem is gone then plug in laptop's main power, if problem still gone then your issue is charger, if problem starts when pluging in the laptop's power then it's either ground loop or your screen protector acting as above.
3. faulty assembly when fitting screen, they didnty apply the copper back shield or the protective cloth that act's as a shield around the ribbon cables
before anyone shouts that samsung fixed it, I know and i can quote many a occasion a cell phone was not fixed right first time by the OEM
if you activate developers options and switch on show touches then repeat the test , does the display always show certain areas that register touch , if so it can also show where the bonding agent has a airgap, this adds to the capacitor effect.
finally try wearing shoes when touching the screen, if wearing shoes stops the problem get your house wiring checked.
darkspr1te
gua rasa pasal charger lu tu bro. try tukar charger atau cable lain.
saxmydix said:
gua rasa pasal charger lu tu bro. try tukar charger atau cable lain.
Click to expand...
Click to collapse
thanks saxmydix, i used multiple chargers and it is still the same, i tried charging in another house in another area, still the same problem occured, so i doubt it is the problem with my charger.
thank you for your time and i appreaciate it a lot
darkspr1te said:
Without getting into too much tech details i have a list of possible cause's
1. with having a additional screen cover in place and power connected your body+screenprotector create a capacitor, this is exactly how the screen registers touch , so without the screen protector in place this wont happen. I've seen this on a few Screen protectors that use certain types of conductive glue/bonding agent.
2. faulty charger or fake chargers often cause this behavior, try another charger or use USB on a laptop not plugged into mains power, if the problem is gone then plug in laptop's main power, if problem still gone then your issue is charger, if problem starts when pluging in the laptop's power then it's either ground loop or your screen protector acting as above.
3. faulty assembly when fitting screen, they didnty apply the copper back shield or the protective cloth that act's as a shield around the ribbon cables
before anyone shouts that samsung fixed it, I know and i can quote many a occasion a cell phone was not fixed right first time by the OEM
if you activate developers options and switch on show touches then repeat the test , does the display always show certain areas that register touch , if so it can also show where the bonding agent has a airgap, this adds to the capacitor effect.
finally try wearing shoes when touching the screen, if wearing shoes stops the problem get your house wiring checked.
darkspr1te
Click to expand...
Click to collapse
hi darkspr1te,
thanks for ur response.
1. so it is entirely dependent on how the screen priotector/tempered glass is sticked to the screen?
2. sorry for not including the details on my charger in my post. i am currently using an official charger that i got when i purchased my previous samsung phone(S2 gt-i9100g). i tried using the A5 charger and the problem persists. will using a powerbank recreate the scenario of the unplugged laptop charging? if it is the same, the problem is still there even when my powerbank is unplugged. i do not have a laptop at home and it wouldnt be possible for me to get my hands on a laptop that i can use these few days. i tried charging my phone in another house (in another region which is like 20 kilometers away) and it is still the same. and my brother's samsung galaxy alpha do not have this problem while charging.
3. so u are saying that the problem might be due to oem? once again i apologize for not including this in the post. while i am at the samsung shop, the person in charge tried putting the tempered glass (which was fixed to my phone) onto another A5 which was there due to a boot loop problem, and it started to have the same problem. is it possible that all Samsung A5's assembly do not have the copper back shield or the protective cloth?
apparently nobody in the samsung shop knows how to deal with my problem because they have never seen it before. it took me quite some time to explain to each person who attempted to serve me and i only managed to show the problem to one of the personnel (which was the one who helped me fix my phone). i went back to the samsung shop 3 times in 2 days. in the 1st time, he changed the touch screen, in the second time, he changed the charging port and in the third time, he changed the motherboard.
as for the test, i turned on the pointer location and i keyed in *#7353#, and i selected TSP grid mode. that is how i checked the problem. and while i was there, the shaking only occurs at where my fingers are. i tried enabling the show touches option and the display do not register touches until i touched them.
i doubt it the the problem with my house wiring since it is the same with my other house but thanks for the suggestion. i will definitely try wearing shoes when i am at a different house. maybe both my house got wiring problem.
i learnt a lot from your post. thanks for your time and i hope to hear from u soon
JssCheonGz said:
hi darkspr1te,
thanks for ur response.
1. so it is entirely dependent on how the screen priotector/tempered glass is sticked to the screen?
Click to expand...
Click to collapse
It wont be 100% of the cause but will affect performance of the screen.
2. sorry for not including the details on my charger in my post. i am currently using an official charger that i got when i purchased my previous samsung phone(S2 gt-i9100g). i tried using the A5 charger and the problem persists. will using a powerbank recreate the scenario of the unplugged laptop charging? if it is the same, the problem is still there even when my powerbank is unplugged. i do not have a laptop at home and it wouldnt be possible for me to get my hands on a laptop that i can use these few days. i tried charging my phone in another house (in another region which is like 20 kilometers away) and it is still the same. and my brother's samsung galaxy alpha do not have this problem while charging.
Click to expand...
Click to collapse
Yes, using a non-mains connected charger will be sufficient for the test, like your power bank for example
3. so u are saying that the problem might be due to oem? once again i apologize for not including this in the post. while i am at the samsung shop, the person in charge tried putting the tempered glass (which was fixed to my phone) onto another A5 which was there due to a boot loop problem, and it started to have the same problem. is it possible that all Samsung A5's assembly do not have the copper back shield or the protective cloth?
apparently nobody in the samsung shop knows how to deal with my problem because they have never seen it before. it took me quite some time to explain to each person who attempted to serve me and i only managed to show the problem to one of the personnel (which was the one who helped me fix my phone). i went back to the samsung shop 3 times in 2 days. in the 1st time, he changed the touch screen, in the second time, he changed the charging port and in the third time, he changed the motherboard.
as for the test, i turned on the pointer location and i keyed in *#7353#, and i selected TSP grid mode. that is how i checked the problem. and while i was there, the shaking only occurs at where my fingers are. i tried enabling the show touches option and the display do not register touches until i touched them.
Click to expand...
Click to collapse
Yes,
Galaxy Alpha Images
Note on images 4 and 5 you will see the copper shield, this model does not have the conductive cloth I mentioned but the copper ground plane can clearly be seen on both the body and screen. Fake and non oem parts tend not to have this, in the body there is also a copper area which can be removed by mistake on replacement of the screen.
this is not often found in the replacement screen kit.
i doubt it the the problem with my house wiring since it is the same with my other house but thanks for the suggestion. i will definitely try wearing shoes when i am at a different house. maybe both my house got wiring problem.
i learnt a lot from your post. thanks for your time and i hope to hear from u soon
Click to expand...
Click to collapse
if it's happening at another location then you can discount this theory.
I am still leaning towards incorrect parts or assembly as this is the cause I personally see most often and i've repaired a LOT of damaged phones. As you have stated you have more or less a complete new phone if they replaced screen+motherboard.
I once repaired a phone that had been back to the OEM service center, cause of fault was copper strip from old screen touching the board, the copper slip was so small i only noticed it when it sparkled under the right light, it's mistakes like that is what I am talking about, easily missed by many.
darkspr1te
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
darkspr1te said:
It wont be 100% of the cause but will affect performance of the screen.
Yes, using a non-mains connected charger will be sufficient for the test, like your power bank for example
Yes,
Galaxy Alpha Images
Note on images 4 and 5 you will see the copper shield, this model does not have the conductive cloth I mentioned but the copper ground plane can clearly be seen on both the body and screen. Fake and non oem parts tend not to have this, in the body there is also a copper area which can be removed by mistake on replacement of the screen.
this is not often found in the replacement screen kit.
if it's happening at another location then you can discount this theory.
I am still leaning towards incorrect parts or assembly as this is the cause I personally see most often and i've repaired a LOT of damaged phones. As you have stated you have more or less a complete new phone if they replaced screen+motherboard.
I once repaired a phone that had been back to the OEM service center, cause of fault was copper strip from old screen touching the board, the copper slip was so small i only noticed it when it sparkled under the right light, it's mistakes like that is what I am talking about, easily missed by many.
darkspr1te
Click to expand...
Click to collapse
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
JssCheonGz said:
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
Click to expand...
Click to collapse
Sadly that can only be done by removing the screen. I dont suggest you try, ive seen the disassembly video, it's tough, one time job and if it goes wrong it's bye bye screen.
darkspr1te
darkspr1te said:
Sadly that can only be done by removing the screen. I dont suggest you try, ive seen the disassembly video, it's tough, one time job and if it goes wrong it's bye bye screen.
darkspr1te
Click to expand...
Click to collapse
I sent in my phone to the samsung store to check the charging port (which is also making some problems), and i requested them to check the copper shield.
while i was there, i realised there is another phone which has the same problem as me. could it be that all the A5 model has the same problem ? :/
JssCheonGz said:
I sent in my phone to the samsung store to check the charging port (which is also making some problems), and i requested them to check the copper shield.
while i was there, i realised there is another phone which has the same problem as me. could it be that all the A5 model has the same problem ? :/
Click to expand...
Click to collapse
I don't think it's the phone model, we would see more reports if it was, I would enquire if the other unit also had screen changed. If it has then one might assume pirate parts, no way to prove that without checking back of lcd for the oem barcode sticker. The is on possibility I only just thought of, a while back I had a client bring me a i9505 that the oem changed screen on, I just reread the emails between us and the fix was replacing the screen with a i9505 screen, the oem locally only supplies i9500 devices so they only fitted a i9500 screen, turns out there is a difference in the touch chip, I was able to prove this by attaching the touch only circuit from his old screen. No more random touches.
From this I can assume the various SM-A500 models use different touch chips. Or slightly different firmware in the chip, I have seen that before on the rock chip based tablets I support here.
Darkspr1te
darkspr1te said:
I don't think it's the phone model, we would see more reports if it was, I would enquire if the other unit also had screen changed. If it has then one might assume pirate parts, no way to prove that without checking back of lcd for the oem barcode sticker. The is on possibility I only just thought of, a while back I had a client bring me a i9505 that the oem changed screen on, I just reread the emails between us and the fix was replacing the screen with a i9505 screen, the oem locally only supplies i9500 devices so they only fitted a i9500 screen, turns out there is a difference in the touch chip, I was able to prove this by attaching the touch only circuit from his old screen. No more random touches.
From this I can assume the various SM-A500 models use different touch chips. Or slightly different firmware in the chip, I have seen that before on the rock chip based tablets I support here.
Darkspr1te
Click to expand...
Click to collapse
this is getting a little too complex for me to understand, let alone explaining it to the samsung guy. are u trying to say touchscreens from different variants of A5, such as SM-A500G is being fitted into my SM-A500F?
JssCheonGz said:
this is getting a little too complex for me to understand, let alone explaining it to the samsung guy. are u trying to say touchscreens from different variants of A5, such as SM-A500G is being fitted into my SM-A500F?
Click to expand...
Click to collapse
Yes, that's exactly what I am saying. Although it's only a theory based on prior solutions, I dont have any proof to hand other than my experience.
darkspr1te
Battery issue
My galaxy A5 have some battery issue. It won't charge after 88%,and didn't turn off after 2%. The phone is turn on over night at 2%..please help me regarding this issue.
Just got a new Tab S7+, and I found that I was getting a heck of lot of repeating keys from the Samsung keyboard and the Gboard keyboard. Hadn't noticed any problems elsewhere.
I finally got fed up with it and get Touch Screen Test, and I can see clearly there that the screen is registering a touch with my finger maybe 0.5mm away from it. That fits with what I see on the keyboard, where I can get keys to fire with tiny finger movements just away from the screen.
I can't find any settings in Android 10 to adjust this. It's surprising for a table that's been out of the box a couple of weeks, and possibly it's worsening.
I had an idea after I'd posted this - I often use the tablet connected to the 25W charger that came with it. If I use it on battery, the problem is much diminished , and possibly gone. Electrical interference, then???
Is it a return-as-faulty, would you say? Any test options I can use to help with this?
Thanks
Alan
Latest update fix that issues
bicubic said:
Latest update fix that issues
Click to expand...
Click to collapse
Many thanks for that. My tablet has T970XXU1AT12 / T9700XM1AT12, no update showing as of a moment ago. I expect it will reach the UK soon and I will be able type!!
I think the touchscreen of this tablet does have some interesting behaviors, as I've also observed some touches being registered when my finger was a still a short distance away. I suspect this might have something to do with palm-related gestures (like palm swipe from right to left for screenshooting).
I play rhythm games on this tablet mostly, and I'm seeing some cases of taps not being registered properly (unexpected misses), which happened less often, when I was playing those same games on my phone (before migrating them to the tablet).
I don't constantly put the tablet on the charger, as I've lessons learned from my previous tablet, Pixel C, whose battery went swollen after having placed it constantly on the charger for quite a long while that I ended up replacing the swollen battery with a new one by myself. While it was a lot of effort in overall, but the swollen battery had made the glues between the screen and the chassis mostly visible, that removing the screen became much easier.
I couldn't confirm this issue.
I've installed a safety glas on top of the screen. Fingerprint and S Pen is working but I've no issue's with a to sensitive Display
Update came yesterday. Still not fixed
I'm also using a tempered glass screen protector and my personal experience with such protectors on different devices has always been positive, with few issues directly related to such protectors as long as the quality appears to be good enough. I don't connect the charger while gaming, but I do attach a Type-c audio cable for connecting the tablet to desktop speakers.
On the other hand, some lower quality charging cables would certainly cause issues with touchscreens regardless of device. Usually with stock chargers and cables (or those from very reputable vendors) you can mostly rule out this possibility.
EDIT 6: Moved the rest of the issues I'm having to a separate thread.