Can't rearrange "Favorites" contacts in dialer? - Huawei Mate 10 Questions & Answers

In the stock dialer, if you go to the Favorites tab, then tap Edit at the bottom, it lets you drag contacts around to rearrange them. But when you hit the confirmation checkbox, it doesn't save it and returns the order to what it was before. Anyone else having this problem?

I'm having the same problem
OS version 8.0.0.129

I had same problem, I couldn't rearrange because my favourites were imported from previous phone.
I deleted all of them and create them again. Now I can rearrange them normally.

athkatla said:
I had same problem, I couldn't rearrange because my favourites were imported from previous phone.
I deleted all of them and create them again. Now I can rearrange them normally.
Click to expand...
Click to collapse
That did fix it for me. Thanks

There might not be a need to delete contacts and re-create them. I just discovered this, after I had absolutely same issue with the same phone:
In Chrome open contacts.google.com, where you can edit and organize all your contacts.
In the left menu click on your starred/favourites,
Deselect all contacts that have, until now, been selected as favourites, but don't click on anything else after this.
In your phone, go to Settings > Users & Accounts > Google > [your Google account] and hit "Sync". After a short while, your phone's favourites should be empty.
Back to Chrome, mark a contact as a favourite (add the star to its name), then hit "Sync" in your phone"s settings, then check in your phone contacts. That contact should now be the first on your favourites' list. Then go and repeat that with the second and third contact and so on. After each sync, the favourite contact should appear in your phone's favourites in the order you have selected them as favourites.
Moreover, now you can rearrange them in your phone without the arrangement being reset every time you hit the check icon!

I was looking for this information and found it useful. It does work.
Also, re-set your Chrome and Contact sync.
BTW, for anyone who hates on Chrome and Chrome's password manager -- it works and syncs with Android so well now, and I have been looking into how secure it is -- it is absurdly useful if you use Google a lot across many, many devices.

kaysond said:
In the stock dialer, if you go to the Favorites tab, then tap Edit at the bottom, it lets you drag contacts around to rearrange them. But when you hit the confirmation checkbox, it doesn't save it and returns the order to what it was before. Anyone else having this problem?
Click to expand...
Click to collapse
Still same issue on latest version

Same issue, can't re-order favorites. it always reverts back to alphabetical. I tried the method of turning off all favorites and syncing and then trying to re-add new favorites - didn't work. This shouldn't be necessary anyway just to reorder the favorites.
Latest Phone by Google (tried beta and non-beta)
Version:72.0.407683083-publicbeta-downloadable
Uploaded: November 11, 2021 at 4:00PM PST

after a hard reset i cant rearrange favurites. android 11 running miui 12.5
before the hard reset all was ok

same here! Pixel 4a Android 12.
I did a factory reset and this issue came out. Before, it was ok.

I "resolved" it this way:
- Search for Dialer Google in Play Store - Uninstall it (which means uninstalling updates) - The free sorting of starred contacts immediately works
I also tried joining beta program, installed the last update, but I came back to the annoying problem of alphabetical sorting.
I'll remain with the "old" version and I'll update every new update release until they give me a working one!

zackpack said:
I "resolved" it this way:
- Search for Dialer Google in Play Store - Uninstall it (which means uninstalling updates) - The free sorting of starred contacts immediately works
I also tried joining beta program, installed the last update, but I came back to the annoying problem of alphabetical sorting.
I'll remain with the "old" version and I'll update every new update release until they give me a working one!
Click to expand...
Click to collapse
Thank you. Deleting updates, worked like a charm

Related

Moving phone contacts to google contacts

I'm I'm a new G2/Hero user, great forum here.
I really like the fact google contacts sync up with the phone & are phone independent, is there any way of making your normal contacts become google ones or an app to do it?
many thanks
If you set your phone up with a Google account then by default all your contacts will be synced with Google. Most mobile phones offer a facility to export the address book, often via MS Outlook which can then be further exported to Google and from there propagate to your phone.
I set it up with a google login first time I used it. The google contacts sync up fine but the rest of the contacts listed as 'phone' dont sync to google.
So what I was hoping is I can change the type from phone to google in the contacts listing then edit them on my computer & sync them back to the phone?
One other question does the google sync work both directions? Facebook images don't seem to appear in gmail?
Yes and yes. Make sure that the contacts are set as 'Google' and it should all work
Unfortunately after setting up some "Phone" contacts you cannot edit them and save as "Google" - or am I missing something?
And BTW, I'd like to ask people who are actually syncing their contacts and using Google Contacts as their primary source whether they suffer from the fact that Gmail adds all the email addresses that they had a conversation with as a new contact. Is that actually an issue?
dkodr said:
Unfortunately after setting up some "Phone" contacts you cannot edit them and save as "Google" - or am I missing something?
Click to expand...
Click to collapse
that's exactly what I'm trying to do with no luck. New contacts I will set to google but I imported a load from my sim (150) which are all set to 'phone'
Another problem I had with the calendars, if you set them to only be google it doesn't change the new entry type from 'phone' so I put load of appointments in & couldn't see them which totally threw me. Luckily it does remember the type you set but it should change the default type when you set the view!
no, you cant change the contact type once it has been set. you'll need to delete them and create/import them as google contacts.
when in people and you press menu import, select google to import to the google list. that way they sync up automatically.
If you can't be bothered deleting all the ones in phone, just hide them...on the people list, press menu and select view, only tick google and voila, all the others are hidden.
to stop google from synching all the email addresses as well, go into people, go to the groups tab, press menu and select sync groups.
tick only 'My contacts'
problem solved.
thanks for the reply rhedgehog
rhedgehog said:
to stop google from synching all the email addresses as well, go into people, go to the groups tab, press menu and select sync groups.
tick only 'My contacts'
Click to expand...
Click to collapse
I can only select "Sync all contacts" and a couple of groups I created - no option for "My contacts".
strange, i get it, and it should be there as it is a standard google contacts group....
There is an app on the market called ContactSync can help you with this. It's free.
tsekh501>> Worked like a charm, cheers mate
I wonder if anyone can help me. My contacts were stored as 14 on Google and 76 on 'phone'. I used the contactsync app and it said all contacts successfully synced to google. On my contacts list they all have 'Google' next to them.
The problem is, when i log into my google account on my pc I only have 14 contacts listed? Am i missing something here or is there something wrong?
PS - just to add, when i go to menu- settings - data sync - google - sync settings on my Hero, when i tick/untick contacts to try and force it to update i get a 'Sorry The process android.process.acore has stopped......Force close.
Bump! Anyone?
Getting the same problem... Running MCR 2.0...
Odd one this, and I only get the error message when I set the phone to sync my contacts.
Anyone wanna bid in on this one?
Bad idea?
tsekh501 said:
There is an app on the market called ContactSync can help you with this. It's free.
Click to expand...
Click to collapse
Tried this advice, and even threw in a reboot after running the ContactSync app. Got the same error-message. Has anyone completed this successfully?
I've been having the same problems- first the change only showing on the hero- and now the random crashes?
I since backed up my contacts to sd with exportcontacts (free on the market) as .csv and then uploaded them to my gmail via my pc.
Strangely,when I did, both copies of the contacts showed up online and I had to manually delete the second copy of each. I know it was both copies as i'd sorted them all into groups after using contact sync and the groups showed only on one of each contact.
Slight feature missing with the new Modaco rom. Did anybody use the feature where you could sync only certain groups in your contacts? This feature was present in the old firmware but is now missing.
Before you could go to People > Groups > Menu > Sync groups and the select the groups you only wanted to sync. This is not present with the new version. Also I can't seperate Google contacts as well. Annoying change for those who sync their contacts with Google.
technononsense said:
I've been having the same problems- first the change only showing on the hero- and now the random crashes?
I since backed up my contacts to sd with exportcontacts (free on the market) as .csv and then uploaded them to my gmail via my pc.
Strangely,when I did, both copies of the contacts showed up online and I had to manually delete the second copy of each. I know it was both copies as i'd sorted them all into groups after using contact sync and the groups showed only on one of each contact.
Click to expand...
Click to collapse
Similar experience. However, I experienced an additional difficulty when importing the .csv file to gmail. When it imported the fields was all messed up. I tried to edit it in excel, but didn't get it to work. Quite a hassle, this. Wish they could have streamlined it just a tad more
So far with the 2.1 roms I have tried to sync my contacts that are not part of google contacts without success.
There seems to be no way of getting the option to make a contact a google contact if it is not already so.
I tried the ap loaded kindly on this thread:
http://forum.xda-developers.com/showpost.php?p=5879272&postcount=6763 - which call contactsync (as above post)
but it doesn't work - saying something about the database being wrong.
Is this something that the chef's can make available in their roms (a hidden menu - or a menu option that could be put into contacts/people app) ? I think it's something HTC just overlooked when they created the app.

2.1 Contacts + Timescape = aaaargh!

I seem to have found an Android 2.1 bug, and it's due to the supposedly improved integration with Timescape and Contacts..
Timescape now automatically updates your contact list with facebook and twitter contacts. That's nice, isn't it?
Unfortunately, I don't know anyone on my twitter account (it's all software houses and product updates and stuff), and I don't know (or want to know) the phone numbers of most of my facebook friends.
Luckily, there is an option in contacts to only show contacts from certain sources, so you can tell it not to show contacts from facebook or twitter, or even google or the phone.
Alas, you can tell it until you're blue in the face, but it still shows them, no matter what you yell it to show. :|
But fear not; there is also an option to hide contacts who have no phone number! Sweet, huh? Well, no - that doesn't work, either. :'(
So now my contact list is full of people I don't want to phone, and the only way to get rid of them is to sign out of my accounts in Timescape, meaning Timescape is useless. I'm just glad I'm not one of those people with hundreds of random facebook friends!
*sigh*
Yep. I have exactly the same problem. It's weird though - I have a Google contact, and a facebook contact. The FB contact is correctly linked to the google contact but in some situations (Usually where the FB name has a nickname or summat) they're displayed again. But you can 'delete' them.
I'm just dealing with the Big List. I came from a Palm Pre so I'm fairly search oriented anyway.
same problem here; i don't think this bug is related to Timescape... the whole options screen is buggy, you can see the "google", "facebook", etc labels go away when you select one of them.
Dr.Pat said:
same problem here; i don't think this bug is related to Timescape... the whole options screen is buggy, you can see the "google", "facebook", etc labels go away when you select one of them.
Click to expand...
Click to collapse
i have no problem with that on my phone, i have link my contacts with timescape, facebook and twitter and i still only have my google contacts shown in contacts
Did you upgrade to 2.1? Does the "hide contacts without phone number" (or whatever it is in english) option also work?
Dr.Pat said:
Did you upgrade to 2.1? Does the "hide contacts without phone number" (or whatever it is in english) option also work?
Click to expand...
Click to collapse
yes all works
i also noticed that the starred (favorites) contacts tab disappeared from the contact list.
[edit]
...ok, solved! It's a Launcher PRO default shortcut bug. If you open the contact list from the applications list, all the problems (missing starred tab, messy list) go away. So... delete the default contact list icon, and recreate it.
Dr.Pat said:
i also noticed that the starred (favorites) contacts tab disappeared from the contact list.
[edit]
...ok, solved! It's a Launcher PRO default shortcut bug. If you open the contact list from the applications list, all the problems (missing starred tab, messy list) go away. So... delete the default contact list icon, and recreate it.
Click to expand...
Click to collapse
Erm... i think i love you
Dr.Pat said:
i also noticed that the starred (favorites) contacts tab disappeared from the contact list.
[edit]
...ok, solved! It's a Launcher PRO default shortcut bug. If you open the contact list from the applications list, all the problems (missing starred tab, messy list) go away. So... delete the default contact list icon, and recreate it.
Click to expand...
Click to collapse
I want to have your babies!
Thank you so much!!!

[Q] Issues with lost contacts!

Hi all,
Recently I have noticed contacts disappearing. Numbers I knew I had stored but now were gone.
I have looked at gmail where they were sycned to, and they are not there either.
I have turned phone off, removed battery, and turned it back on again.
I have used the contacts/settings and tried every combination.
None of these have done anything.
HOWEVER, what really gets me is for example I had a contact called "LloydsTSB Offshore". This vanished. I put a new contact in with the same number called "LloydsTSB". When I call this number using "LloydsTSB" when the dial screen comes up the name on it is "LloydsTSB Offshore", e.g. the name of the contact which has vanished.So surely that means the old contact is still there somewhere else how can the name still come up like that?
Can anyone help, this is driving me mad!
1) Which ROM you are using, Stock or Custom?
2) Have you checked your Contact Display Options?
3) It might happen that you save your contacts to google and displaying only phone contacts. Pls verify and let me know, so i can suggest further solutions.
sumitpathak said:
1) Which ROM you are using, Stock or Custom?
2) Have you checked your Contact Display Options?
3) It might happen that you save your contacts to google and displaying only phone contacts. Pls verify and let me know, so i can suggest further solutions.
Click to expand...
Click to collapse
Hi, thanks for the reply!
1. I am using a custom ROM: XXKI3 (from this site)
2. I am not sure what you mean here: I have tried to have it displaying everything, and variations within that, but nothing works
3. I do save contacts to google, but i have checked google and the 'missing' contacts are not there either
Ok..Try following things now:
1) Go to Contacts ->Menu->Display Options and Uncheck "Only contacts with phone numbers Checkbox"
2) Then next move to Select Contacts to display and Click on dropdowns for phone, check all the options, move to google and check all the categories there. It might happen that you have missed some category. Also check that Background data and account sync is on for your google account(You can check that in Setting -> Accounts and Sync)
3) Also check your contacts on google dashboard, if they are not displayed there then there might have been problem in uploading contacts.
sumitpathak said:
Ok..Try following things now:
1) Go to Contacts ->Menu->Display Options and Uncheck "Only contacts with phone numbers Checkbox"
2) Then next move to Select Contacts to display and Click on dropdowns for phone, check all the options, move to google and check all the categories there. It might happen that you have missed some category. Also check that Background data and account sync is on for your google account(You can check that in Setting -> Accounts and Sync)
3) Also check your contacts on google dashboard, if they are not displayed there then there might have been problem in uploading contacts.
Click to expand...
Click to collapse
HI,
Ok done all this.for 1 and 2 it was already ok
For 3, the contacts are there, but not the missing ones.
Google have some kind of undo when it comes to deleted contacs.
If all your contacts accidently was deleted, you maybe could restore from within Google
I accidentally deleted contacts, is there an 'undo' button for G-Mail?
Mittaa said:
Google have some kind of undo when it comes to deleted contacs.
If all your contacts accidently was deleted, you maybe could restore from within Google
I accidentally deleted contacts, is there an 'undo' button for G-Mail?
Click to expand...
Click to collapse
Well the thing is I haven't deleted anything, as far as I know, it just seems like they were there and now they are not
Since when i dial one of the 'lost' contacts the name of it still appears i think they are there somewhere
Mittaa said:
Google have some kind of undo when it comes to deleted contacs.
If all your contacts accidently was deleted, you maybe could restore from within Google
I accidentally deleted contacts, is there an 'undo' button for G-Mail?
Click to expand...
Click to collapse
I tried it anyway - no luck!
Thanks anyway
OK
Did you change your SIM card? If ... then some of your contacts might be located on your old SIM card.
Another clue: your source to contacts might not be Google? Part of your contact list content might comes from Facebook or other social communities.
Contact from Facebook (and elsewhere) will no be synchronized with your Google contacts unless you merge contacts.

Contacts "sync is currently experiencing problems"

I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
I’ve just noticed that I’m also unable to sync contacts with my Samsung Account, so I’m guessing that the problem is on the phone rather than the server….
The issue seems to be related to the Go Contacts app. I found that if I deleted then re-added the Google account from my phone I could sync again, but as soon as I added a new contact in Go Contacts I got this error message again. If I add the contact using the stock Contacts app I don’t get the problem. Has anyone else had this issue with Go Contacts?
Solved! (and I'm pretty sure it's for good this time)
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
beirtipol said:
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
Click to expand...
Click to collapse
What if you're confident that both your phone's VCF and Google Contacts have new information? As a matter of fact, it's the case with me. I create new contacts with my phone for a newly received phone number, and I create new contacts with Gmail for a newly received email address. So, I simply can't just delete one set and replace it with the other. Any suggestions?
(Conceivably, I can import the phone's VCF to Google, and rely on Google's "Merge Contacts" function, but I'm a little reluctant because I don't exactly know what kind of algorithm Google uses to get rid of duplicates.)
This Contact sync issue seems to be affecting a lot of Android is users and has been a big disappointment for me. One more reason for me to marvel at iOS's seamless syncing.
Worked for me
Thanks a lot beirtipol...problem solved
Now I can install my next custom Rom
Google sync issues
itm said:
I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
Click to expand...
Click to collapse
I was having the same issue and searched everywhere to find help. Came a cross a post (somewhere else... can't remember where) that said other apps could be affecting it. Thinking back to the most recent apps I have installed, and when the sync issue started, I deleted data and uninstalled Skype and my sync is working fine now.
Hope this helps.
I have finally found a 'reasonably simple' solution that came from suggestions in this thread
1. I have Go Contacts EX installed so I exported a copy of my contacts to a VCF on my SDcard.
2. Email VCF file to my Gmail account
3. Open Gmail on Web Browser on PC
4. Open the email - attachment is shown and Google gives a nice link to say "import contacts" based on the VCF
5. Press the link to import (assuming import and choose file will do same)
6. It may crash... but it has imported the contacts into a new group and may leave loads of duplicates...
7. Choose to "find and merge duplicates" (may need a few manual merges for those it does not catch)
8. Select all contacts and select to remove the "imported..." group that was created (if it crashed for you too)
Now you are left with Phone and Gmail that agree so sync works again.
Next time you edit a contact on your phone it may well stop working again - so do this now and again to keep in sync until everyone stops blaming each other for the issue...
Im still having issues with this...very annoying.
Sent from my SGH-I747M using xda premium
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
contacts doesn't sync
I believe it is not the hardware = Samsung,
it is not the OS, Im running Padawan 6.2 custom ROM
this was a problem years ago when I switch to gmail and the problems arrived how to translate and auto-sort the first name/last/name/title/address/phone number/and so on , from one platform to other
I am surprised how google (since they support the android) didn't standardized this in its own backyard....
i.e. uninstalled and installed back EX Contacts, cleared the data and still not synking, now when I need it, and not tomorow.
so, the workaround:
clear data in Contacts Storage (! will wipe what you had in the phone !), and sync it backwards, from google to phone, so whenever you got new email contact its there anyway, and type there the new phone numbers ....
the stock address book updates well.......
I agree the stock address book looks cheap, but whatever I do with it, updates google address book....
I believe something to do with rows and columns how one is trying to send but the google doesn't know how to autosort, this why even when you import need to do manual work
just my 2c
Update:
- I remove Google account from phone
- Via web -> Gmail -> Contacts, I removed all groups, merge duplicates. etc and synced
It worked fine for 2 days and same issue occurred again. I am so much frustrated with Note 2. I never had this issues with any of my earlier phone. Now my phone is with service center as they want to keep it for 2-3 days, use and observe.
beirtipol said:
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
Click to expand...
Click to collapse
These two steps were enough to fix the problem for me. Thanks!
try google sync fix
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I had the same problem with my att skyrocket running Embryo 5.4
I fixed the problem by downloading 'contacts sync fix' from google play store for free
I had the same problem with my AT&T Galaxy S3, after reading this post someone suggested that Skype was affecting this. I removed Skype and now Samsung account can sync.
This worked for me:
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I have the Note II and had this problem too, I also had GoContacts EX and cleaned up, merged etc a lot of contacts. None of these suggestions worked for me to get sync working. Here's what I did: Backed up all contacts on phone. Removed all groups from phone and Google on my browser (not sure if this needed to be done but was suggested above. You probably won't need to I'm guessing.) (Exported VCF to my SD Card). Then emailed them to my gmail account, imported into my account using Gmail on my computer browser. Waited for it and after a while gmail asked if I wanted to merge. I said yes, then I deleted the group that Google automatically created for the imported contacts and the date they were imported. I also uninstalled Go contacts EX just to be safe.
After this I deleted my Google account off of my phone. Note that I have 2 gmail accounts, so my phone then switched to using the other gmail account. Then I added the normal account back to my phone and it synced fine after that. But I don't know how long it will work as I just did it a short while ago. Hopefully this helps someone though, because I know how frustrating this issue is. If you don't have two Gmail accounts I suppose you could create one temporarily just for this purpose. Good luck.
sgs3 with same issue - remove / re-add account worked for me
i have the sprint sgs3 with android 4.1 (jelly bean) and i had the same problem (sync is currently experiencing problems) until today. my contacts had not sync'd for over a month. no clue why. based on recommendations in this forum:
i disabled other applications (i.e. skype, facebook, yahoo, etc.) contact sync... no change.
i uninstalled skype... no change.
hence, i don't believe there is any need to do the above. what worked for me is...
i went to my pc's google contacts and exported my contacts to make sure that i had them saved off. then, i went to settings, google -> <my google account>, remove account, yes / ok, add account, add google account, etc. while attempting to sync contacts a window popped up asking me to update, i selected now, it rebooted / updated. again, a window popped up asking me to update, i selected now, it rebooted / updated. when it came back up, i verified that google contacts sync'd. the android version now reads 4.1.2.
i re-installed skype, re-enabled other applications contact sync... google contacts still sync. good luck!
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
igknight said:
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
Click to expand...
Click to collapse
I'm in the same boat as you. I've noticed a little dialog flashes really quickly sometimes when contacts are failing to sync, but I havent been able to get a screenie or read it. This is become extremely frustrating.

Contacts Not Defaulting to Google - Also Contact Icon Issue

I'm trying to set the default contact type action when adding a new contact so it's saved to "Google" instead of "Phone" but cant for the life of me figure it out. It seems so basic and was easy on my Galaxys.
Anyway, I discovered that the phone defaults to saving people locally which doesn't sync with my Google account. I can change the "contact type" (when adding a new person) to "Google" and thats works but I was hoping to make that the default account type. Also, I noticed that once you save a contact under the account type "People", there is no way to go back and edit the contact to change that.
Also (and unrelated) I noticed a really strange issue...sometimes when I boot my phone, the "Contacts" icon in the app drawer changes to a "People" icon. It works just fine and is the same application underneath. If I reboot my phone, It will change back. I will post some screen shots below if anyone is interested. Possibly its a little bug..
Thanks in advance for any thoughts on this..
* If it matters, I'm running stock 4.4.2 Unlocked/Rooted/S-On
Icon
Thought I would post the screenshots anyway.
In the first, the Contact icon is fine, then after a reboot, it's gone and becomes the icon becomes "People"....after another reboot, it's back to Contacts.
Kinda crazy...
I have the same issue with not being able to save contacts to Google by default and its really annoying. I tried contacting HTC support about it but if course they were no help. Hopefully it'll get rectified in a future update
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In the People app, go to Settings>Open account settings. Is Google under the options, and is "Auto Sync" turning on? If you tap Google, does the Sync status seem okay? You might try to remove the Google account, and re-add it.
"People" is the name that HTC uses for this app on all its phones. "Contacts" is what Google uses, and on most other devices (like Samsung). I guess its just one of those silly things that HTC made different "just to be different". Its actually odd that "Contacts" shows up at all (then changes to "People"), and I've never seen that.
Since you are rooted, you didn't happen to migrate your contact info or anything related (call history, SMS, etc.) from another device?
You might try to navigate to Contacts (yes, ironically the app is still called "Contacts" even though HTC like to call it "People") in Titatium Backup and see if wiping add data helps.
redpoint73 said:
In the People app, go to Settings>Open account settings. Is Google under the options, and is "Auto Sync" turning on? If you tap Google, does the Sync status seem okay? You might try to remove the Google account, and re-add it.
"People" is the name that HTC uses for this app on all its phones. "Contacts" is what Google uses, and on most other devices (like Samsung). I guess its just one of those silly things that HTC made different "just to be different". Its actually odd that "Contacts" shows up at all (then changes to "People"), and I've never seen that.
Since you are rooted, you didn't happen to migrate your contact info or anything related (call history, SMS, etc.) from another device?
You might try to navigate to Contacts (yes, ironically the app is still called "Contacts" even though HTC like to call it "People") in Titatium Backup and see if wiping add data helps.
Click to expand...
Click to collapse
Thanks for taking the time to reply.
No, my contacts all reside on google and when I setup the phone and sign in, it just migrates them on to the phone. Auto sync is turned on and Google syncs just fine.
The issue seems to be that when adding a new contact from the phone, it defaults the "contact type" (the next selection after adding the name at the top of the screen) to "phone" which, of course, stores the contact locally. Because of that, the contact never syncs with "Google. To correct this, you have to change "Phone" to"Google". That saves it to my Google account and all is fine. What I was trying to do was make that Google selection the default when adding a new conact.
As far as the icon issue, it's just weird. I called a couple buddys to ask what they have and they all have "contacts" on thier M8's ..must be a smaill bug
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Sent from my HTC One_M8 using XDA Free mobile app
jackryan57 said:
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
I know..it's brutal...
jackryan57 said:
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Click to expand...
Click to collapse
In the People app, go to Settings>Manage contacts>Merge contacts, and see if you can merge then to Google.
Is this on 1.54 or 1.58 software version?
In the people app try going to the upper left where it says phonebook, do the dropdown and uncheck everything but google and try to save a new contact and see what happens...
bimmernut318 said:
In the people app try going to the upper left where it says phonebook, do the dropdown and uncheck everything but google and try to save a new contact and see what happens...
Click to expand...
Click to collapse
I tried that before hoping it would be the solution however that simply chooses which contacts to display on the screen.
Thanks for taking the time to post your idea though.
Solved!!
This was frustrating me also...
you can solve the problem by going into phonebook via the dialler app on your home-screen then swiping over to people and at the top left hand corner under 'phonebook you can choose which contacts are available...
by only choosing your google account now when ever you add contacts the default should be google and not your phone...
if you need to copy contacts from phone to your google account you can do tat by pressing the options tab (3 buttons top right), manage contacts, copy contacts. Solved!!!
Didn't work for me :/
I tried this solution and unfortunately even when I de-select the 'phone' option from the phonebook, the M8 still defaults to putting new contacts in the phone database. Very strange.... anyone else seeing this? Is there a replacement people/contacts app that can solve this issue? It's really inconvenient.
Thanks!
JKPower said:
This was frustrating me also...
you can solve the problem by going into phonebook via the dialler app on your home-screen then swiping over to people and at the top left hand corner under 'phonebook you can choose which contacts are available...
by only choosing your google account now when ever you add contacts the default should be google and not your phone...
if you need to copy contacts from phone to your google account you can do tat by pressing the options tab (3 buttons top right), manage contacts, copy contacts. Solved!!!
Click to expand...
Click to collapse
When adding a new contact, HTC automatically uses the last folder chosen as defualt for next ones being added. Hence if you choose google once while creating a new contact and save it, that (google) will become your defualt folder for future contacts too.
So. At post 13, didn't work for me, first time I would have fixed the problem naturally.
I have an m7 with the same issue. Tried everything started here and nothing works.
I thought android was supposed to be the cool OS that lets you customize at will.
Oh well.
Did this ever get figured out? It is driving me crazy!
Me facing it too. Does anyone solved this problem? Please let me know

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