[lg g5 se h840] google reminder not working - LG G5 Questions & Answers

Goodmorning everyone,
I have been desperately trying to be reminded by the phone about the reminders I enter on google calendar.
I tried everything (I've been looking for months on the internet, I do tests ...):
ignored optimizations for google processes
verified and activated all notifications (both in the google app and in the android system)
activated / deactivated gps
verified and set all permissions for google processes
I do not have any energy-saving or process-killing apps
follow any guide / advice on the web
a thousand other things!
Unfortunately, only the reminders are not notified, while the events of google calendar and any other type of notification (twitter, facebook, whatsapp) is instantaneous.
It rarely happens that some reminder arrives, but usually only immediately after restarting the terminal.
Solutions that are not installing third-party apps?
Thanks in advance!

dottord8 said:
Goodmorning everyone,
I have been desperately trying to be reminded by the phone about the reminders I enter on google calendar.
I tried everything (I've been looking for months on the internet, I do tests ...):
ignored optimizations for google processes
verified and activated all notifications (both in the google app and in the android system)
activated / deactivated gps
verified and set all permissions for google processes
I do not have any energy-saving or process-killing apps
follow any guide / advice on the web
a thousand other things!
Unfortunately, only the reminders are not notified, while the events of google calendar and any other type of notification (twitter, facebook, whatsapp) is instantaneous.
It rarely happens that some reminder arrives, but usually only immediately after restarting the terminal.
Solutions that are not installing third-party apps?
Thanks in advance!
Click to expand...
Click to collapse
I solved!
After hours and hours of desperate research I understood how to solve:
1) connect to google calendar desktop (from PC better)
2) in the "my calendars" section, click on the three activity points and select "switch to reminder"
3) ENJOY!

Related

[FIX/SOLUTION] Facebook push notifications not working .. AGAIN (2013)

For awhile, my Facebook push notifications were working just fine until I had updated to Jelly Bean. I tried everything.. to clearing cache, data, uninstalling, and even the BlackBerry trick again (worked once before) and couldn't for the life of me figure out why they weren't working anymore. I thought maybe it was Facebook clashing with JB. I read everywhere and found out some people had no issues and some had some where every push notifications didn't work and some just Facebook.
Well I spend a day or so trying to figure it out and finally found a new, simple fix.
1) Open the Facebook app.
2) Tap on menu button on the top left
3) Account > Account Settings
4) Apps and Websites
5) Clear out Facebook related apps (Like Friendcaster or HTC Sense)
6) Clear data on the Facebook app and launch app
I noticed some off the apps in there have a push notification toggle button and I believe it was messing up the push notification system of there was to many to keep up with.
Once I spent 20 mins clearing those apps out, I cleared data and started the app notifications started working again. I didn't know it worked until someone wrote on my wall and I was shocked to see a notification!
I really hope this helps some of you out who have gave up looking for another fix.
If you're still not getting notifications, I'm sorry =(
Sent from my Nexus 4 using Tapatalk 2
Facebook, Twitter, Google+, push notifications aren't working in any of these apps. So annoying. I even tried re-installing the ROM and apps, but to no avail
ronnie_1712 said:
Facebook, Twitter, Google+, push notifications aren't working in any of these apps. So annoying. I even tried re-installing the ROM and apps, but to no avail
Click to expand...
Click to collapse
Clear all those apps in that Facebook apps list.
[ NEXUS⁴ / VANILLA ROOTBOX / APEX PRO / TAPATALK ]
Yeah, done that. Doesn't help
Sounds like all your notifications are broke. This is a fix just for Facebook while others are working.
[ LG NEXUS⁴ / ROOTBOX / FAUX / POETIC BLK BUMPER / APEX PRO / TAPATALK PRO ]
After a whole day of looking around, here's the solution: http://answers.yahoo.com/question/index?qid=20120318142032AA1GpzE (quote below). As a step-by-step:
1. log out of your Android Facebook app
2. clear app data
3. go to facebook on a PC and then account settings → security settings → active sessions and end all of them. (not sure if that's necessary, but it wouldn't hurt)
4. Log out
5. Now log in on the Android app and enjoy push notifications.
If you are logged into Facebook on a computer or other device, then your android phone won't sync, one way is to hit the social network widget and tap view all updates, then click on the refresh button, that is what I have to do to fix mine if I am logged into the computer, or you can just log out of facebook when you are wanting to use the phone.
This was caused by the latest update from Facebook's Mobile App, and unfortunately it affects not only facebook, but also twitter on the social network widget.
Click to expand...
Click to collapse
I have just tried this, along with uninstalling Facebook, Facebook Messenger, and Friendcaster. They used to work perfectly. Now, they don't. I ess running the stock TouchWiz but now I'm on CM10. Could that be the problem? I will select the C2DM in Friendcaster, go through the process of entering my email and password, then nothing. It used to say that the registration was successful. Now it doesn't. I will then exit out of everything then go back in to check and the selection will be back to periodic polling.
it worked! Thank you very much!
Actually Solved
I have had this same problem for over a year now, they wouldn't work on my iPhone iPad android phones or tablets. It has nothing to do with resetting anything, clearing caches, reinstalling or restoring. There is an app that you have connected to your Facebook which has blocked your notifications.
Head into your Facebook app and click on account settings, click on the apps button and turn all platforms off. Close the app in your multitask by double clicking your home button and closing the app from there. Get someone send you a test and bam.... Notifications I never thought I would see a Facebook notifications ever again! Head back into your settings and turn platforms back on. Your apps will be gone but once you use an app and connect with Facebook everything will be there again. Worked with Cydia and all my paid apps were in my account again!
Hope this works for everyone to get their notifications back!!
BrAnDsKiOnE said:
I have had this same problem for over a year now, they wouldn't work on my iPhone iPad android phones or tablets. It has nothing to do with resetting anything, clearing caches, reinstalling or restoring. There is an app that you have connected to your Facebook which has blocked your notifications.
Head into your Facebook app and click on account settings, click on the apps button and turn all platforms off. Close the app in your multitask by double clicking your home button and closing the app from there. Get someone send you a test and bam.... Notifications I never thought I would see a Facebook notifications ever again! Head back into your settings and turn platforms back on. Your apps will be gone but once you use an app and connect with Facebook everything will be there again. Worked with Cydia and all my paid apps were in my account again!
Hope this works for everyone to get their notifications back!!
Click to expand...
Click to collapse
If the problem is caused by an app, yes, it would. But for many that's not the root of the issue, so it's not correct to say it has nothing to do with… Anyway, thanks for contributing with a new solution.
Sent from my Nexus 4
Arstoien said:
If the problem is caused by an app, yes, it would. But for many that's not the root of the issue, so it's not correct to say it has nothing to do with… Anyway, thanks for contributing with a new solution.
Sent from my Nexus 4
Click to expand...
Click to collapse
No probs, but I have read through so many forums all having the Same problems and people always giving the same answers, restoring whole fone, getting new fone, updating software, clearing caches, reinstalling the app blah blah blah and the solution I have found fixed mine and many other devices, friends and other forums. So generally it's an app that they have connected to fb that has conflicted with notifications. Instead of going through 1 by one which I tried and everything else, turning off all then starting from scratch completely restored mine and brought it back to normal!
Arstoien said:
After a whole day of looking around, here's the solution: http://answers.yahoo.com/question/index?qid=20120318142032AA1GpzE (quote below). As a step-by-step:
1. log out of your Android Facebook app
2. clear app data
3. go to facebook on a PC and then account settings → security settings → active sessions and end all of them. (not sure if that's necessary, but it wouldn't hurt)
4. Log out
5. Now log in on the Android app and enjoy push notifications.
Click to expand...
Click to collapse
+1 work ,thank's
will see for how long it will be work
works even for me.... thanks!!!!!!!!
BrAnDsKiOnE said:
I have had this same problem for over a year now, they wouldn't work on my iPhone iPad android phones or tablets. It has nothing to do with resetting anything, clearing caches, reinstalling or restoring. There is an app that you have connected to your Facebook which has blocked your notifications.
Head into your Facebook app and click on account settings, click on the apps button and turn all platforms off. Close the app in your multitask by double clicking your home button and closing the app from there. Get someone send you a test and bam.... Notifications I never thought I would see a Facebook notifications ever again! Head back into your settings and turn platforms back on. Your apps will be gone but once you use an app and connect with Facebook everything will be there again. Worked with Cydia and all my paid apps were in my account again!
Hope this works for everyone to get their notifications back!!
Click to expand...
Click to collapse
Worked for me x2 on a htc inspire and a moto x (the old one) +1 thanks
i have done this steps
1) Open the Facebook app.
2) Tap on menu button on the top left
3) Account > Account Settings
4) Apps and Websites
5) Clear out Facebook related apps (Like Friendcaster or HTC Sense)
6) Clear data on the Facebook app and launch app
but it work only irregular i have reinstalled the app to.... deleted all apps on facebook. anyone an idea?
Hi
Found a solution that worked for me so thought I'd share here.
I was using FB 1.9.1 from an old Titanium Backup I kept on my Sgs1 and after setting up Zeam launcher and disabling some system and memory hogs like Google Play Svcs I thought I'd give the newer FB app a go.
Sure enough I stopped getting push notifications.
However rest of notifications on phone kept working, email, gtalk etc.
Then it occurred to me the push notification system might prefer to send notifications to the device rather than the account.
By which I mean every android device had an Android ID supposedly linked to the physical device itself.
I thought of this after noticing that whenever my phone should be popping up a notification that I just sent to mu account from another GB accpunt, namely a chat message, OS monitor would always show a peak of activity before relaxing again and nothing actually happening.
The rush was already happening when notifications were still working.
(I had previously used the newer fB app before and did get notifications to work.)
So i had a close look at Titanium Backup Account settings, and my Google Play store settings, and found out both were *not* using the *main* Google account my phone is linked to.
After which I set both G Mkt and Tit bkp to the right main Google account and immediately after, I updated FB app through G Market.
Hey presto, notifications came back!
Sent from my GT-I9000 using xda app-developers app
dEris said:
For awhile, my Facebook push notifications were working just fine until I had updated to Jelly Bean. I tried everything.. to clearing cache, data, uninstalling, and even the BlackBerry trick again (worked once before) and couldn't for the life of me figure out why they weren't working anymore. I thought maybe it was Facebook clashing with JB. I read everywhere and found out some people had no issues and some had some where every push notifications didn't work and some just Facebook.
Well I spend a day or so trying to figure it out and finally found a new, simple fix.
1) Open the Facebook app.
2) Tap on menu button on the top left
3) Account > Account Settings
4) Apps and Websites
5) Clear out Facebook related apps (Like Friendcaster or HTC Sense)
6) Clear data on the Facebook app and launch app
I noticed some off the apps in there have a push notification toggle button and I believe it was messing up the push notification system of there was to many to keep up with.
Once I spent 20 mins clearing those apps out, I cleared data and started the app notifications started working again. I didn't know it worked until someone wrote on my wall and I was shocked to see a notification!
I really hope this helps some of you out who have gave up looking for another fix.
If you're still not getting notifications, I'm sorry =(
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I tried as you directed. Works perfect now!
cleared every app on the Facebook account I own. All notifications are working for the Facebook app.
I also used Push Notification fixer for root(there's a non root version too)
https://play.google.com/store/apps/...e=google&utm_medium=organic&utm_term=pnf+root
Ryshic12 said:
I tried as you directed. Works perfect now!
cleared every app on the Facebook account I own. All notifications are working for the Facebook app.
I also used Push Notification fixer for root(there's a non root version too)
https://play.google.com/store/apps/...e=google&utm_medium=organic&utm_term=pnf+root
Click to expand...
Click to collapse
Glad my solution still works! My fb notifications have been working since!
-------------------------------------------------------------------------
[DEVICE : N⁴] [ROM : crDROID] [KERNEL : FK.203-OTG]
[LAUNCHER : NOVA] [CARRIER : T-MOBILE]
[SCREENSHOT : MAR.07.2014]
​
This Worked For Me
I am assuming that anyone with this problem has at one point rooted and installed Blackmart, AdBlock, AdAway or Freedom. If not this may not work for you.
I installed Root Commander then went into \System\etc and deleted the hosts file. Using lucky patcher I cleared dalvik cache and rebooted. Then I factory reset my phone and VOILA all push notifications are now working after nearly 4 months. I hope you get your phones working without having to flash your ROM.
dEris said:
For awhile, my Facebook push notifications were working just fine until I had updated to Jelly Bean. I tried everything.. to clearing cache, data, uninstalling, and even the BlackBerry trick again (worked once before) and couldn't for the life of me figure out why they weren't working anymore. I thought maybe it was Facebook clashing with JB. I read everywhere and found out some people had no issues and some had some where every push notifications didn't work and some just Facebook.
Well I spend a day or so trying to figure it out and finally found a new, simple fix.
1) Open the Facebook app.
2) Tap on menu button on the top left
3) Account > Account Settings
4) Apps and Websites
5) Clear out Facebook related apps (Like Friendcaster or HTC Sense)
6) Clear data on the Facebook app and launch app
I noticed some off the apps in there have a push notification toggle button and I believe it was messing up the push notification system of there was to many to keep up with.
Once I spent 20 mins clearing those apps out, I cleared data and started the app notifications started working again. I didn't know it worked until someone wrote on my wall and I was shocked to see a notification!
I really hope this helps some of you out who have gave up looking for another fix.
If you're still not getting notifications, I'm sorry =(
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I had the same problem, i could not receive the push notification on my nexus 4 and also on my ipad and i think i finally figured out how to correct that. took a minute. log in on a desktop browser check your email notifications: It needs to be at least "important notifications". After that you should be able to open the app and select what kind of push notifications to receive. i am sure that will not help everyone as there are different things that can block push notification but it's still something to look into.

[Q] Gmail-app not syncing instantly

Hi!
I tried to do my due diligence before posting this. While this has been addressed in the past I didn't find any solution.
Anyhow, since a couple of days ago my Gmail-app (4.5.2) is not giving me instant notifications for new e-mails. I haven't flashed anything new or something along those lines. I did however disable some autostarts for Google Services Framework in order to resolve a wakelock, but that was 4 weeks ago.
Some symptoms:
It seems to sync eventually - this morning I found a notification for an e-mail that was received 6 p.m. the day before.
If I go to Settings > Google account > Sync Gmail I can manually force it to sync, which produces the notification.
Upon entering the app I find the e-mails there
Things I've tried so far:
Ensured that Sync is activated in the Notification Center-thingy you drag from the top
Ensured that sync is activated in the Gmail-app
Clear Gmail app-data > reboot
Clear Google Play Services app-data > reboot
Clear Dalvik cache (out of desperation more than anything)
Running Push Notification Fixer
Removing Google account and signing in again
So, the core of the problem seems to be that the app for whatever reason isn't syncing at the desired intervals anylonger: so instead of pushing, the mails needs to be pulled (semi-manually, it seems).
Many thanks for any input on how to solve this!
PS.
Kernel: 3.0.31-Siyah-s2-v6.0b4+
ROM: I9100XWLSS (4.1.2)
Hi Nollan,
It looks like I'm having the same issue as you. I see that no one responded to your question, but I was wondering if you ever figured out how to fix it.
Thanks,
shingy
nollan said:
Hi!
I tried to do my due diligence before posting this. While this has been addressed in the past I didn't find any solution.
Anyhow, since a couple of days ago my Gmail-app (4.5.2) is not giving me instant notifications for new e-mails. I haven't flashed anything new or something along those lines. I did however disable some autostarts for Google Services Framework in order to resolve a wakelock, but that was 4 weeks ago.
Some symptoms:
It seems to sync eventually - this morning I found a notification for an e-mail that was received 6 p.m. the day before.
If I go to Settings > Google account > Sync Gmail I can manually force it to sync, which produces the notification.
Upon entering the app I find the e-mails there
Things I've tried so far:
Ensured that Sync is activated in the Notification Center-thingy you drag from the top
Ensured that sync is activated in the Gmail-app
Clear Gmail app-data > reboot
Clear Google Play Services app-data > reboot
Clear Dalvik cache (out of desperation more than anything)
Running Push Notification Fixer
Removing Google account and signing in again
So, the core of the problem seems to be that the app for whatever reason isn't syncing at the desired intervals anylonger: so instead of pushing, the mails needs to be pulled (semi-manually, it seems).
Many thanks for any input on how to solve this!
PS.
Kernel: 3.0.31-Siyah-s2-v6.0b4+
ROM: I9100XWLSS (4.1.2)
Click to expand...
Click to collapse

[Q] - weirdness in settings/accounts/google

Hello guys
I noticed something strange opening the setting pane of my Google account. A screen shot is attached.
If I remember correctly, the last time I opened it there were no entries with a star beside them - basically, only sync App data, chrome, calendar, contact, Gmail, Google fit, people.
I installed a few apps recently, among which a calendar widget, chromer, chrome remote and the Google package (with voice search etc).
I tried to hunt down the reason why those 'new' entries are there uninstalling all of the apps I installed recently. Had no luck.
Also it seems that, if I disable, say, Sync location reporting and location history , it is enabled again at the following boot.
So the question : why they are there?
Thank you.
nickname_marco said:
[..]So the question : why they are there?
Click to expand...
Click to collapse
found out why: greenify has an option to reveal those entries.
Thank you.
Click to expand...
Click to collapse
you are welcome!

E-mail notification problem after update to 23s

Hello, I've recently updated my LeEco Le Max 2 (X820), and I'm having a strange issue.
With the default E-mail app, notifications only arrives when the phone is "on", when in standby, notifications don't arrive.
However, the numeric counter on the icon is showing, so the e-mail is correctly received, only the notification don't arrive.
I've already put the E-mail app in automatic startup and protected apps, but the problem persists.
This happens after 23s update, and other apps, like Gmail, now are working correctly, so I don't think it is the same problem as before.
Any suggestion? It happens also for you?
*sorry for my bad English, I'm Italian.
Bygepp said:
Hello, I've recently updated my LeEco Le Max 2 (X820), and I'm having a strange issue.
With the default E-mail app, notifications only arrives when the phone is "on", when in standby, notifications don't arrive.
However, the numeric counter on the icon is showing, so the e-mail is correctly received, only the notification don't arrive.
I've already put the E-mail app in automatic startup and protected apps, but the problem persists.
This happens after 23s update, and other apps, like Gmail, now are working correctly, so I don't think it is the same problem as before.
Any suggestion? It happens also for you?
*sorry for my bad English, I'm Italian.
Click to expand...
Click to collapse
For me, gmail notification issue is still there under chinese 23s. I have never tried Email (the default app).
xman099 said:
For me, gmail notification issue is still there under chinese 23s. I have never tried Email (the default app).
Click to expand...
Click to collapse
For me it's working now, but immediately after the upgrade it wasn't working also for me.
I followed these steps and now it's working:
-added Gmail to automatic startup and protected apps;
-disabled background resources control through hidden menu (*#*#46360000#*#* on the dialer);
-opened Gmail-->Settings-->selected my account (***@gmail.com) and then opened "Manage labels"-->Principal, and here, I've disabled and re-enabled the "Add labels to notifications" voice (or if it is already disabled, you should enable it);
-Restarted the phone, and then Gmail started to work properly.
With 20s, also with these steps, it wasn't working, but with 23s now it's working.
I wish it could help you, maybe some word or voice can be a little different (I'm translating from Italian Gmail app).
Bygepp said:
For me it's working now, but immediately after the upgrade it wasn't working also for me.
I followed these steps and now it's working:
-added Gmail to automatic startup and protected apps;
-disabled background resources control through hidden menu (*#*#46360000#*#* on the dialer);
-opened Gmail-->Settings-->selected my account (***@gmail.com) and then opened "Manage labels"-->Principal, and here, I've disabled and re-enabled the "Add labels to notifications" voice (or if it is already disabled, you should enable it);
-Restarted the phone, and then Gmail started to work properly.
With 20s, also with these steps, it wasn't working, but with 23s now it's working.
I wish it could help you, maybe some word or voice can be a little different (I'm translating from Italian Gmail app).
Click to expand...
Click to collapse
Thanks a lot for the information. Those are also what I found among tons of posts. I was aware of this issue before I flashed stock rom. I did those steps right after I install gmail (and outlook email app which has same problem). But it was still mute.
How did you install your gmail app and play store? with other service apk? That might be a factor.
xman099 said:
Thanks a lot for the information. Those are also what I found among tons of posts. I was aware of this issue before I flashed stock rom. I did those steps right after I install gmail (and outlook email app which has same problem). But it was still mute.
How did you install your gmail app and play store? with other service apk? That might be a factor.
Click to expand...
Click to collapse
I've not used APKs, I've installed Play Store through the pre-installed LeStore app, by typing "Google" on the search bar.
After installed Play Store, I just logged in and then started to download apps, Gmail included, and also updated Play services through the Play Store instead of LeStore (there is Play services also in Le Store, but I haven't installed it).
I have also installed the Google App, maybe it can be relevant?
Bygepp said:
I've not used APKs, I've installed Play Store through the pre-installed LeStore app, by typing "Google" on the search bar.
After installed Play Store, I just logged in and then started to download apps, Gmail included, and also updated Play services through the Play Store instead of LeStore (there is Play services also in Le Store, but I haven't installed it).
I have also installed the Google App, maybe it can be relevant?
Click to expand...
Click to collapse
Looks like it is relevant.
I disable the play services, it uninstalls the updates (which I installed manually). Then I enable it again. When I open Gmail, it would require play services to update through play store. After the updates, I finally get the notification back.
Thank you so much for the idea.
For your Email issue, did you try to change the sync frequency?
xman099 said:
Looks like it is relevant.
I disable the play services, it uninstalls the updates (which I installed manually). Then I enable it again. When I open Gmail, it would require play services to update through play store. After the updates, I finally get the notification back.
Thank you so much for the idea.
For your Email issue, did you try to change the sync frequency?
Click to expand...
Click to collapse
Oh you're welcome, I'm glad to have helped you
For my Email issue, the problem seems to have corrected itself.
(sorry for delayed answer, I just forgotten to have opened this thread )

Not getting notification for messenger app ?

I have bought honor 8x from china through a friend As it is a china rom version I have installed google play store and other google services by first installing GM installer...
The only problem I have encountered is that I am not getting notification for messenger app..
I have done below steps to solve the problem but no luck..
1. Reset the mobile settings
2. Providing unrestricted internet access to messenger app
3. Added app in to ignore battery optimization category
4. Manage app manually
a. Auto Launch
b. Secondary Launch
c. Run in background
5. Reinstalled messenger app 4 to 5 times
6. Tried messenger lite as well
7. Uninstalled facebook app
8. Switched on every thing in notification option including priority display..
And every other option I could find on internet
This issue is making me insane as I am getting uninterrupted notification for whatsapp wechat and other social apps...
Developers please help me if you can...
Bil_san1 said:
I have bought honor 8x from china through a friend As it is a china rom version I have installed google play store and other google services by first installing GM installer...
The only problem I have encountered is that I am not getting notification for messenger app..
I have done below steps to solve the problem but no luck..
1. Reset the mobile settings
2. Providing unrestricted internet access to messenger app
3. Added app in to ignore battery optimization category
4. Manage app manually
a. Auto Launch
b. Secondary Launch
c. Run in background
5. Reinstalled messenger app 4 to 5 times
6. Tried messenger lite as well
7. Uninstalled facebook app
8. Switched on every thing in notification option including priority display..
And every other option I could find on internet
This issue is making me insane as I am getting uninterrupted notification for whatsapp wechat and other social apps...
Developers please help me if you can...
Click to expand...
Click to collapse
Having this EXACT problem and tried everything you did too. It's really bothering me, I have to open messenger every couple of hours just to find old messages that I should have replied to.
I noticed that when I launch it, there's a brief "no internet connection" message, but just like you I gave it unrestricted access, background permissions, and enabled wi-fi and mobile data to run while phone is locked. I have problems with WhatsApp too though, every time I open it it downloads a bunch of new messages.
Also I don't have Play Services. Installing it causes other apps to glitch out for me, it seems. Maybe this is my issue?
I am not facing any issue with whatsapp and wechat..
And my messenger is solved for now after contacting Honor team..
They asked me to give same access to Facebook app (i.e unrestricted access and background running) and it solved the problem...
You should try the same hopefully it will work for you
Mikey_AK said:
Having this EXACT problem and tried everything you did too. It's really bothering me, I have to open messenger every couple of hours just to find old messages that I should have replied to.
I noticed that when I launch it, there's a brief "no internet connection" message, but just like you I gave it unrestricted access, background permissions, and enabled wi-fi and mobile data to run while phone is locked. I have problems with WhatsApp too though, every time I open it it downloads a bunch of new messages.
Also I don't have Play Services. Installing it causes other apps to glitch out for me, it seems. Maybe this is my issue?
Click to expand...
Click to collapse
tried this, but still won't work

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