Please help, i bought samsung s9+ plus yesterday it is exynos middle east edition (G965F/DS) , firmeware (G965FXXU1ARB3)
There are annoying problems of Screen freezing ,touch sensitivity issues and failure to respond most of time .i did factory reset .wipe data and dalvik cache
but without benefit , is it software related and will be solved with next update ??
any suggestion
thank you all
Did you remove the protective screen film yet?
I remember having similar issues when I first got my S8+ soon as I removed the film the issue was gone.
If you have I'd probably look at getting a replacement.
My screen works fine as far as response to touch, I think I have screen bleed though. Posted a video of it in my thread.
I dont have a screen protector
I have the same model and software, no issues on mine. Get it changed at the store you bought it from.
Sent from my SM-G965F using Tapatalk
Do yourself a favor: Give it back and get a nother one. One thing: Did you e.g. use a backup to set the new phone up?
yes it was hardware defect at the center of screen and was detected by the dialer code *#0*# and replaced from the store
thank you all
Related
has any 1 else had this problem with screen turning black on a call on the lumia 800
i have to turn phone of to end call.
i have spoken to nokia uk who said the new update fixed this so when he asked for my version and told him it was 12070 he seemed to be shocked as this update was supposed to fix this problem.
he told me to reset phone and its still not fixed problem so he told me send phone to nokia for repair or replacement, this is a bit of a hassle as i need my phone for work is there anything i can do to fix it myself or does the phone have to go back to nokia.
I'm too having this issue. Any solution guys?
fix from nokia worked from me
i just spoke to nokia again and spoke to a tech help
he told me take my screen protector of the phone and it will fix the problem as the protector is blocking the proximity sensor.
i was scepticle at first so i thought ok ill try it not going to harm
and it fixed the issue the phone no longer turns black on calls and is working fine.
try it it may fix the problem.
but its also a bit stupid u cant put a screen protector on phone if it causes this problem but also told me to not cover top right hand corner of phone if applying another that is were the scensor is located its bloody stupid if u ask me nokia need to get this sorted
I shall try that. Kinda funny solution though
Thanks for sharing.
andy1969 said:
fix from nokia worked from me
i just spoke to nokia again and spoke to a tech help
he told me take my screen protector of the phone and it will fix the problem as the protector is blocking the proximity sensor.
i was scepticle at first so i thought ok ill try it not going to harm
and it fixed the issue the phone no longer turns black on calls and is working fine.
try it it may fix the problem.
but its also a bit stupid u cant put a screen protector on phone if it causes this problem but also told me to not cover top right hand corner of phone if applying another that is were the scensor is located its bloody stupid if u ask me nokia need to get this sorted
Click to expand...
Click to collapse
Its not nokia's fault. If you cover the proximity sensor in any phone, you are going to have this issue. I'm not sure what screen guard you are using, generally device specific screen guards are shaped keeping in mind the location of the proximity sensor.
andy1969 said:
fix from nokia worked from me
i just spoke to nokia again and spoke to a tech help
he told me take my screen protector of the phone and it will fix the problem as the protector is blocking the proximity sensor.
i was scepticle at first so i thought ok ill try it not going to harm
and it fixed the issue the phone no longer turns black on calls and is working fine.
try it it may fix the problem.
but its also a bit stupid u cant put a screen protector on phone if it causes this problem but also told me to not cover top right hand corner of phone if applying another that is were the scensor is located its bloody stupid if u ask me nokia need to get this sorted
Click to expand...
Click to collapse
look at the phone at an angle in good light. You'll be able to to see the proximity sensor then.
Also after you apple the screenguard, run the nokia diagnostic tools. There's a proximity tester as well.
Overal seems like a bad screenguard problem than a problem with the phone. The proximity sensor is in a good place.
I have this issue too on 12070. I don't have any shield on my screen...
hi .Nokia top corner of the glass is get loose.when you call push the upper corner problema resolvet
Hey Guys,
I've got a Galaxy Note i717 and recently noticed I have a dead touch row at the bottom of my screen. I've found similar post's on different brand phone's... but no conclusion. Any ideas? Here's a pic of a Motorola with the exact problem but different area of the screen. I was going to do the insurance thing but att wants a ridiculous 199.99 deductible. PLEASE HELP!
zipflip22 said:
Hey Guys,
I've got a Galaxy Note i717 and recently noticed I have a dead touch row at the bottom of my screen. I've found similar post's on different brand phone's... but no conclusion. Any ideas? Here's a pic of a Motorola with the exact problem but different area of the screen. I was going to do the insurance thing but att wants a ridiculous 199.99 deductible. PLEASE HELP!
Click to expand...
Click to collapse
I found this in a troubleshooting section of a different phone. I've also read people saying it was a charging problem. I don't understand it, but maybe try a different charger.
Part of screen unresponsive (dead spots)
1.If problems happen on the edge or corners of the screen, this is normal.
Note: Some manufacturers decrease the accuracy and sensitivity in corners to prevent unintentional touches caused while holding the phone. You can stop troubleshooting.
2.Rotate the phone so it changes to landscape orientation. Test the dead spot. •If the dead spot stays in the same location on teh physical screen, then perform a master reset wit hardware keys.
•If the dead spot moves as the graphics on screen move, then the issue is software. Continue troubleshooting.
3.If problems happen using specific apps:1.Clear the app cache and data.
2.Test the screen.
3.If problems continue, uninstall the apps (if not preloaded).
4.Check available memory
5.If memory is low, manage memory (RAM).
6.Test the screen.
7.If problems continue, wipe the cache partition.
8.Test the screen.
9.If the problem continues, perform a master reset with hardware keys.
10.Test the screen.
11.If the issue continues, contact manufacturer
Are you using factory firmware or aftermarket? Some roms with PIE have a tendency to make it feel like you have a dead spot.
Sent from my SAMSUNG-SGH-I717 using xda premium
????
Hey guy's,
Yeah My phone is rooted running the blackstar xi rom. I've tried all the tests you listed and it's a legitimate dead spot that won't go away. (stays in the same spot in portrait and landscape) I even tried a full wipe/factory reset and also tried running 2 other roms...and it's still their. I'm pretty sure it's a hardware problem. I was just wondering if there was any Calibration besides the gyration b.s.?
The lcd, digitizer, and glass cost $199 including labor from Samsung. Why not check with Samsung to see if they will warranty that screen?
Don't quote, reply. If you quote, edit.
Hi
Cutting a long story short, is there a screen calibration app/menu option for the S3? I cracked my screen the other week, and I have had the screen replaced (not by samsung). Ive noticed now that the screen intermittenly sometimes sticks, becomes non responsive and/or the image "vibrates" when I long press on an app to move it. OR when I try to hang up a call, 9/10 times the press doesnt "register"
Before I go and moan at the shop I got it repaired at, is there any app or any way of calibrating the screen ?
I should mention that the phone is not running a stock rom. It wasnt before the screen was replaced and everything ran flawlessly, even with the crack Now I'm no expert but I would suggest they've either fitted a dodgy screen / there's a loose connection or it needs calibration.
If anyone's wondering it is on Temasek's CM11 unofficial build. Although I had it on CM 11 for a while and the problem persisted.
I suspect it is a hardware issue with the replacement screen but I thought I'd ask.
Cheers
Andrew
Flash a full stock rom to test but it sounds like you've a hardware fault.
*#0*#
This is screen test function of sammy based roms. if you want you can try your screen with this
You cant calibrate capacitive screens
GT-I9300 cihazımdan Tapatalk kullanılarak gönderildi
If I remeber correctly this behavior happens when the screen is repaired without that special adhesive layer which originally glues everything together.
Back on stock rom, tried the calibration/diagnostic screen.... no dice, according to that it works ok lol.
It looks like I'm going back to the shop I got the repair done, to try and get them to fix it (again!) Bet they will try and charge me more money tbh I am almost at the point of living with it BUT I had two phone calls I could not answer today because the screen wasn't working properly, and that will not do
Edit :- found the accessibility options which allows me to answer/end calls using the hardware buttons. Still a bit gash but better than nothing.
Will see what the shop says, less urgent now, at least I have a way of answering the damn thing lol.
Hey,
I've encountered some issues lately (since the 5.1.1 update) with the touch responose on my Galaxy S6 Edge.
The Back and menu button near the home button sometimes doesnt response as well as the screen...
Have anybody has met this problem and found a way to fix it?
Thanks....
Kiddooo said:
Hey,
I've encountered some issues lately (since the 5.1.1 update) with the touch responose on my Galaxy S6 Edge.
The Back and menu button near the home button sometimes doesnt response as well as the screen...
Have anybody has met this problem and found a way to fix it?
Thanks....
Click to expand...
Click to collapse
I've been having many annoying touch issues where the notification bar and about 1/4 inch below dont respond to touch at all. After many restores, odins, factory resets, the only thing that helps is turning off screen and turning it back on.
Well that's a timed fix...
Any idea how to fix it perm or just send it back to samsung?
Kiddooo said:
Well that's a timed fix...
Any idea how to fix it perm or just send it back to samsung?
Click to expand...
Click to collapse
No point sending back as its a software issue. Unless you know the cause and can reproduce on command, we will have to hope its fixed in a future OTA. A lot of people have touchscreen issues, a lots of those have exactly my problem that the top 3/4 inch of the screen stops responding. Could very well be an app or setting that causes a conflict...I already saw something similar with my S5 where the audio jack sound would just cut off for no reason and I had to unplug AUX or headphones to have it back. It could also be a manufacturing defect.
I remember a few weeks before the S6 came out, a video poped out showing how the sides of the screen were registering about 80% less touch input the the rest of the screen. Screen Gate was almost born until the S6 came out and nobody had such issue.
You can try recalibrate the touch by using the code
Sent from my SM-G925F using XDA Free mobile app
Hey guys, a friend of mine give me his moto e cause he had soft bricked it. Reading through the forum I could reinstall the firmware (4.4.4 latam) and now it's working fine, but there are 5 spot in a vertical line that doesn't register my touches, these spots are aligned in the middle of the screen, one is at the y position of the keyboard, and the others are separated 1cm each other (1 is under the y and the other 3 are above). Could this be a software related problem or I just have to replace the touchscreen? (I've tried factory reset two times but I've not reflashed the firm again) thanks in advance and sorry about my English.
First take a try with Screen tester app die playstore, and change rom once, if didn't helped, you can replace screen assembly at low cost on local markets.
Well, i've reflashed the stock 4.4.4 firmware and it's still the same, i guess i'll have to replace the touchscreen. I dont know how the touchscreen works in this phone but it's a little strange that certain isolated areas in the middle of the screen doesnt work..
pabliyofp said:
Well, i've reflashed the stock 4.4.4 firmware and it's still the same, i guess i'll have to replace the touchscreen. I dont know how the touchscreen works in this phone but it's a little strange that certain isolated areas in the middle of the screen doesnt work..
Click to expand...
Click to collapse
I had the exact same problem. I had 4 such huge spots on the left side of the screen where touch didn't work. ROM reflashes don't help. Yeah it's really strange. First I thought it might be cuz of water spilled over the screen but later on found out that the display assembly is completely sealed and water can't get in. Yeah it's really strange how display suddenly stopped working that way..even touches of local phones don't get magically spoiled like this, dunno what's up with moto. I got it replaced from local market for 1300. I would say the quality of the display, touch, brightness, contrast, everything is same as that of the original display. The only thing I suspect is that the glass is not gorilla I guess.
Sent from my landline