Me and my wife have the V30. On her dialer screen she has a visual voicemail icon, and on mine is just the text messages icon. I can't figure out why?
Also her volte is greyed out and mine is not.
Finally, when she makes or received a call, her phone shoes her caller ID with a SIM code and mine doesn't.
agouracaguy said:
Me and my wife have the V30. On her dialer screen she has a visual voicemail icon, and on mine is just the text messages icon. I can't figure out why?
Also her volte is greyed out and mine is not.
Finally, when she makes or received a call, her phone shoes her caller ID with a SIM code and mine doesn't.
Click to expand...
Click to collapse
And you two have which V30 models and what carriers/providers? Same or different?
Also what firmware version does each have?
Sent via open market LG US998 V30/V30+
We both have a standard V30 from T-Mobile, 7.1.2 with the latest January security update H93210D
agouracaguy said:
We both have a standard V30 from T-Mobile, 7.1.2 with the latest January security update H93210D
Click to expand...
Click to collapse
Puzzling, then.
You both are on the same T-Mobile plan?
1) Did you disable anything using the package disabler or ADB disabler? That can bork VoLTE.
2) As an experiment, what happens if you temporarily swap SIM cards?
Sent via open market LG US998 V30/V30+
I did use the package disabler. What files or permissions would deal with the dialer or volte?
agouracaguy said:
I did use the package disabler. What files or permissions would deal with the dialer or volte?
Click to expand...
Click to collapse
There's one entry called Wi-Fi calling. VoLTE and Wi-Fi calling are very integrated by carriers. One other user disabled the Wi-Fi calling "package" and his VoLTE no longer worked. Although I don't know why your wife's VoLTE is not working but yours is? I assume you disabled the same things on both?
For the dialer itself I'm not sure. Some "packages" (apps, services) are interconnected and it's not clearly defined -- "this is bloatware", "this is actually important".
Do a factory reset on both, see if the two dialers then match each other?
If they are the same model, same firmware, same carrier, same carrier plan, there shouldn't be any difference.
Sent via open market LG US998 V30/V30+
I'm not going to do a factory reset on this as everything is working. Perhaps the Oreo update will fix it.
agouracaguy said:
I'm not going to do a factory reset on this as everything is working. Perhaps the Oreo update will fix it.
Click to expand...
Click to collapse
Yes, maybe the Oreo update will restore the stuff you disabled and that will fix it.
One of the recent package disablers has a plug-in you can download to re-enable apps/services, so you don't need to factory reset -- but I don't know which one of the different package disabler apps you used. I don't know if you used the one which offers that re-enable plug-in.
Sent via open market LG US998 V30/V30+
Which plug in other than visual voicemail would affect the dialer?
agouracaguy said:
Which plug in other than visual voicemail would affect the dialer?
Click to expand...
Click to collapse
You mean which "package" (app or service, which maybe was disabled) would affect the dialer? I don't know.
I edited my reply above to clarify. One package disabler has a separate download available so you don't have to factory reset to re-enable. But I don't know which one you used.
Sent via open market LG US998 V30/V30+
Problem solved! Just swapped out the Sim card and Viola, problem solved! Happy ending!
agouracaguy said:
Me and my wife have the V30. On her dialer screen she has a visual voicemail icon, and on mine is just the text messages icon. I can't figure out why?
Also her volte is greyed out and mine is not.
Finally, when she makes or received a call, her phone shoes her caller ID with a SIM code and mine doesn't.
Click to expand...
Click to collapse
I know this is old, but on 9.0, do you have the visual voicemail icon on the dialer? I never had it. Since you are on TMobile, I'm assuming you have the H932.
Sent from my LG-H932 using XDA Labs
Related
This Verizon page now shows the G3 supports VoLTE.. Did anybody get an update that enabled it?
http://www.verizonwireless.com/landingpages/advanced-calling-devices/
Hmm, I followed the link and signed in and enabled it on my account . Says the feature will be active today. Guess we will see
Just added it myself.
Advance Calling
I just received the OTA; however, unlike the photos on the Verizon site, my in call screen does not have the colorful buttons and background (it's still white). Also, the Verizon site indicates that if it is installed correctly, a group will appear in your contacts called Advanced Calling. No such group has appeared. In addition, there is now supposed to be a VoLTE option in the mobile networks setting. None appears on mine.
demill66 said:
I just received the OTA; however, unlike the photos on the Verizon site, my in call screen does not have the colorful buttons and background (it's still white). Also, the Verizon site indicates that if it is installed correctly, a group will appear in your contacts called Advanced Calling. No such group has appeared. In addition, there is now supposed to be a VoLTE option in the mobile networks setting. None appears on mine.
Click to expand...
Click to collapse
Hmm, others have said there is an advanced calling setting now to turn volte on and off
hawkswind1 said:
Hmm, others have said there is an advanced calling setting now to turn volte on and off
Click to expand...
Click to collapse
You are correct.
MineNow said:
You are correct.
Click to expand...
Click to collapse
I misread the info. I thought there was something else under the actual network setting. What about the screen design, though. Online photos show this:
demill66 said:
I misread the info. I thought there was something else under the actual network setting. What about the screen design, though. Online photos show this:
Click to expand...
Click to collapse
Based on what I read when updating it, this only goes into use when both phones in a call have this enabled. Outside of that, functionality remains the same. I know no one with a compatible phone to test this to confirm.
I don't think this is VOLTE.
Advanced Calling and VoLTE are the same thing. It allows you to place calls over the LTE network instead of the CDMA network, plus it also allows for you to make video calls with the other person as long as they are also on VoLTE/Advanced Calling
Can we get the OTA so we can flash via TWRP? Thanks
Anybody have the T-Mobile (USA) Visual Voicemail working on the Mate 10? Mine just tries to set itself up for a few minutes, then says "We are experiencing some issues with activation. We will retry in a few minutes."
Sorry, I can't help you but I have a problem with MetroPCS visual voicemail and Mate 10 as well. Mine does activate but I loose my data connectivity. I unistall the app and connectivity is restored.
same problem mate 10 pro
snowkilts said:
Anybody have the T-Mobile (USA) Visual Voicemail working on the Mate 10? Mine just tries to set itself up for a few minutes, then says "We are experiencing some issues with activation. We will retry in a few minutes."
Click to expand...
Click to collapse
i also have this problem, try resetting app; deleting cashe; uninstalling; re-installing; even resetting/formatting phone when i 1st received the phone. But ive gave up on it.:crying::crying:
numernumer said:
i also have this problem, try resetting app; deleting cashe; uninstalling; re-installing; even resetting/formatting phone when i 1st received the phone. But ive gave up on it.:crying::crying:
Click to expand...
Click to collapse
I also called T-Mobile tech support and posted on the T-Mobile forums. I got feedback but never solved the problem. Very happy with Google Voice as a substitute though. Caller ID lookup and vmail-to-text transcription is included free.
snowkilts said:
I also called T-Mobile tech support and posted on the T-Mobile forums. I got feedback but never solved the problem. Very happy with Google Voice as a substitute though. Caller ID lookup and vmail-to-text transcription is included free.
Click to expand...
Click to collapse
WHAT!!!!! NICE....thanks alot:good::good::good:
I discovered how to activate T-Mobile visual voicemail on a Mate 10 (non-pro). I read it on a T-mobile forum so I cannot take credit. I will say this first - even though I can get it to install, and activate, it appears to be causing my phone to not have data/internet access, unless I toggle mobile-data. Then it will continue to work until I reboot the phone at which time my data access/internet access stops. I have all 4G/LTE/ APN's setup correctly so I am not sure why this happens. I have since uninstalled the T-Mobile version of visual voicemail and the problem is resolved. GO figure!
Now here is what you need to do to get it activated in the first place. If you have the app already installed I recommend that you uninstall it before we start. After you have it uninstalled go to settings > wireless & networks > call settings > (under SIM 1 which is the only one I use) tap on additional settings > voicemail > toggle OFF visual voicemail. Now you can install T-Mobile visual voicemail and follow the prompts to allow access to contacts, etc., etc, and it should activate without issue.
Now if anyone can get it to continue working after a reboot without having to toggle mobile data then please let me know.
Also...does anyone know what the default, built in visual voicemail even does on EMUI 8.0, or how to access some app for it to work? Seems useless to me other than to block the T-Mobile app from activating.
jaseman said:
I discovered how to activate T-Mobile visual voicemail on a Mate 10 (non-pro). I read it on a T-mobile forum so I cannot take credit. I will say this first - even though I can get it to install, and activate, it appears to be causing my phone to not have data/internet access, unless I toggle mobile-data. Then it will continue to work until I reboot the phone at which time my data access/internet access stops. I have all 4G/LTE/ APN's setup correctly so I am not sure why this happens. I have since uninstalled the T-Mobile version of visual voicemail and the problem is resolved. GO figure!
Click to expand...
Click to collapse
Sounds like you are having the same issue as the guy in post #2.
I am very happy with using Google Voice instead of visual voicemail. Wouldn't go back even if I could get it working. In addition to everything VVM does, you also get free voice-to-text on voicemail messages, as well as automatic caller ID lookup.
Hey guys, I followed the Frankenstein guide to turn my AT&T V30 to a US998 to use on Verizon. All went fine and I'm using my Verizon SIM, however when I send text messages (using Google Messages or Textra), they get stuck at "sending." Some of them will actually go through to the recipient but it will still say "sending" and ultimately warn me that the message wasn't sent.
I can receive SMS messages just fine and can actually send and receive MMS just fine.
I've tried toggling airplane mode and rebooting my phone.
Any tips?
Yeah over in the Verizon thread was a suggestion to change file size limits on Textra in settings. That seemed to work. Something about "legacy" and file size.
It seems to be a Verizon/Textra problem.
In my searching I saw mention for Textra and MMS, but I'm having trouble finding info for problems sending SMS. Do you happen to have the link to that thread/post?
Thanks!
imekul said:
In my searching I saw mention for Textra and MMS, but I'm having trouble finding info for problems sending SMS. Do you happen to have the link to that thread/post?
Thanks!
Click to expand...
Click to collapse
Oh, sorry it was mms. You can still try the fix. I'll look for it tonight.
Sent via open market LG US998 V30/V30+
Thanks, I appreciate it!
If I can't get the SMS solved, is there a way to flash a Verizon ROM and turn it into a Verizon V30?
imekul said:
Thanks, I appreciate it!
If I can't get the SMS solved, is there a way to flash a Verizon ROM and turn it into a Verizon V30?
Click to expand...
Click to collapse
Yes, you would flash via LGUP with DL PARTITION method, but leave off recovery partition partitions so you keep TWRP.
I haven't installed customer recovery yet, but I actually would like to. Should I do that before flashing the Verizon image?
Also would I find the Verizon Oreo file somewhere in the V30 ROMs forum?
imekul said:
I haven't installed customer recovery yet, but I actually would like to. Should I do that before flashing the Verizon image?
Also would I find the Verizon Oreo file somewhere in the V30 ROMs forum?
Click to expand...
Click to collapse
Yes, because with US998 you have fastboot flash commands. So if you unlock bootloader and install TWRP and root, THEN you can flash to Verizon VS996 and keep TWRP. You'll lose the fastboot flash commands, but you won't need them anymore -- since you have TWRP.
Just be sure to untick the recovery partitions when DL PARTITION flashing the KDZ.
But first bootloader unlock and root.
Makes great sense, thanks.
Do you know if there's a Verizon Oreo ROM somewhere around XDA? I found this, but I think it may be Nougat: https://forum.xda-developers.com/lg-v30/development/vs996-verizon-v30-10c-kdz-download-afh-t3700356
imekul said:
Makes great sense, thanks.
Do you know if there's a Verizon Oreo ROM somewhere around XDA? I found this, but I think it may be Nougat: https://forum.xda-developers.com/lg-v30/development/vs996-verizon-v30-10c-kdz-download-afh-t3700356
Click to expand...
Click to collapse
https://lg-firmwares.com/downloads-file/15912/VS99620d_01_0614_ARB00.kdz
I'm running it. All vz services work, including vvm.
That worked just fine, but unfortunately the SMS problem still persists! So I can send MMS messages fine, but when I send SMS, it will show as "Sending" until it gives up and shows it as failed message, although sometimes the messages are received. It does this with both the US998 ROM and the Verizon ROM. :-\
Any ideas what I could check or try?
imekul said:
That worked just fine, but unfortunately the SMS problem still persists! So I can send MMS messages fine, but when I send SMS, it will show as "Sending" until it gives up and shows it as failed message, although sometimes the messages are received. It does this with both the US998 ROM and the Verizon ROM. :-\
Any ideas what I could check or try?
Click to expand...
Click to collapse
Right now I can't find the "legacy" size Textra post, but I found other people decided the issue was Textra and that other texting apps worked OK. Have you checked to see if other texting apps like the ones mentioned below will send out sms?
Shoey Peachew said:
I found another customizable messaging app called Pulse that also works in case anyone else runs into this issue.
Click to expand...
Click to collapse
RockStar2005 said:
Shoey,
About a month ago I decided to switch to the Android Messages (formerly Google Messages) app as I preferred the look of it more. So far I've had NO issues with it, and they even too (like Pulse) just started offering a desktop messaging option as well, which I use daily and love! Very easy to set up. Just make sure to have the app fully installed on your phone first before setting up the desktop option.
Click to expand...
Click to collapse
I'm on Verizon using Textra with a converted LS998 to US998. When I use the VS996 firmware I have no issue with SMS and MMS. When I'm on US998 firmware SMS is fine but MMS borks. You have to manually configure your APN settings. See screen shots. You can also try toggling airplane mode.
Yeah, I've tried Textra, Pulse, Android Messages.
If I use the Verizon messaging app and turn on WiFi calling then it seems to work, but as soon as I'm off of WiFi the SMS messages won't send. Very confusing!
I wonder if there's something that could have gotten corrupted or needs to be cleared or flashed again. I've done airplane mode, restarted, factory reset, flashed the Verizon KDZ via LGUP.
In case it's any clue, I've also noticed my cell signal will just drop suddenly, even in spots with good coverage. I'll go from a solid 4G connection to an X or bars with no 4G, and the phone will say "Emergency Calls Only."
Tried all the usual stuff of restarting, factory reset, re-flashing, etc.
Would love any suggestions!
imekul said:
In case it's any clue, I've also noticed my cell signal will just drop suddenly, even in spots with good coverage. I'll go from a solid 4G connection to an X or bars with no 4G, and the phone will say "Emergency Calls Only."
Tried all the usual stuff of restarting, factory reset, re-flashing, etc.
Would love any suggestions!
Click to expand...
Click to collapse
Try DL PARTITION method flashing JUST the Verizon Oreo KDZ modems.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
Try DL PARTITION method flashing JUST the Verizon Oreo KDZ modems.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Thanks ChazzMatt. I just tried that, selecting PARTITION DL in LGUP, then selecting only modem when flashing VS99620d_01_0614_ARB00.kdz.
The text message sending problem still persists, but I'll see if the intermittent signal thing is solved.
I don't know a lot about how this works, but is there any way certain necessary Verizon bands or frequencies could be disabled/not active?
Still trying to solve this, so if anybody has any suggestions please toss them out here!
No solution yet, but I did notice that the issue goes away after making a phone call.
After a while, I completely lost all service. After restarting the entire process (starting back from Frankenstein) it is all working again.
I recently purchased a V30 H931 and was hoping to use it on Verizon.
I followed the guides and Frankensteined it to US998 and unlocked the bootloader. Had no problems with that.
MMS, calls and data work just fine.
SMS both sends and receives, but the phone never thinks it sends it successfully. It gets stuck on sending and eventually shows a "failure" prompting me to retry.
Tried rebooting, multiple messages app, removing SIM (still works fine in my old phone) and even flashed the stock Verizon rom. Never once has it realized that the SMS is sent successfully.
Was I wrong in my research that I could fully convert the H931 to work on Verizon? Does anyone have ideas or has anyone fixed this problem?
If I need to return the phone, is it possible to lock the bootloader and get it back to stock H931?
Thanks for any help.
wsimon said:
I recently purchased a V30 H931 and was hoping to use it on Verizon.
I followed the guides and Frankensteined it to US998 and unlocked the bootloader. Had no problems with that.
MMS, calls and data work just fine.
SMS both sends and receives, but the phone never thinks it sends it successfully. It gets stuck on sending and eventually shows a "failure" prompting me to retry.
Tried rebooting, multiple messages app, removing SIM (still works fine in my old phone) and even flashed the stock Verizon rom. Never once has it realized that the SMS is sent successfully.
Was I wrong in my research that I could fully convert the H931 to work on Verizon? Does anyone have ideas or has anyone fixed this problem?
If I need to return the phone, is it possible to lock the bootloader and get it back to stock H931?
Thanks for any help.
Click to expand...
Click to collapse
This has been discussed in other threads, with solutions. I'll try to find them
What app are you using?
Also, have your tried flashing the VS996 20D stock firmware rom in TWRP?
ChazzMatt said:
This has been discussed in other threads, with solutions. I'll try to find them
What app are you using?
Also, have your tried flashing the VS996 20D stock firmware rom in TWRP?
Click to expand...
Click to collapse
Yes I've flashed this: https://forum.xda-developers.com/lg-v30/development/rom-lg-vs996-20d-rom-t3830564
Still didn't work.
I've tried multiple messages apps including the two that come default with the above rom Meesaging, Verizon Message+ and I have also tried Googles Messages app.
I appreciate your help. Thank you.
Edit: I found this thread with no real solution for OP: https://forum.xda-developers.com/lg-v30/help/sms-stuck-sending-using-frankenstein-t3823757
I may just have to return the phone and buy a different model. Do you know what the process would be to lock the bootloader and flash stock H931?
wsimon said:
Yes I've flashed this: https://forum.xda-developers.com/lg-v30/development/rom-lg-vs996-20d-rom-t3830564
Still didn't work.
I've tried multiple messages apps including the two that come default with the above rom Meesaging, Verizon Message+ and I have also tried Googles Messages app.
I appreciate your help. Thank you.
Edit: I found this thread with no real solution for OP: https://forum.xda-developers.com/lg-v30/help/sms-stuck-sending-using-frankenstein-t3823757
I may just have to return the phone and buy a different model. Do you know what the process would be to lock the bootloader and flash stock H931?
Click to expand...
Click to collapse
@my.ads0 fixed it:
my.ads0 said:
After a lot of sleuthing, and some subsequent testing, I found that the default APN settings for MMS messaging is saved in:
\root\data\data\com.android.mms\shared_prefs\com.a ndroid.mms_preferences.xml
Now, there's a lot of other stuff in there, and I didn't feel comfortable changing things around in that file, so I used another program, Shortcut Master Lite, from the XDA forums, to search for those hidden settings.
In ShortcutMaster Lite, I clicked the hamburger (3-dot) button choose App Explorer.
I scrolled down to and clicked on Messaging (com.android.mms)
I scrolled to the bottom and clicked on MmsSprintSettingActivity
I clicked on Launch
There I was able to see what the default MMS settings are. In my case, this was still set to the Sprint URL, https:/mms.sprintpcs.com, and some fancy Gateway and Port.
I changed these values to match up with Verizon's MMS settings, so I set the URL to http://mms.vtext.com/servelets/mms, and then left Gateway and Set Port blank. After saving this, the phone IMMEDIATELY rebooted on it's own. After a brief heart attack, the phone rebooted and .... whaBAM! Both Messaging and Messenger work fine now!
I posted instructions in the Guide section as well. That can be found here.
Thanks for your assistance, everybody.
Click to expand...
Click to collapse
Go here to read more:
https://forum.xda-developers.com/lg-v30/how-to/guide-how-fixed-mms-settings-flashable-t3856109
Did you setup the apn correctly?
ChazzMatt said:
@my.ads0 fixed it:
Go here to read more:
https://forum.xda-developers.com/lg-v30/how-to/guide-how-fixed-mms-settings-flashable-t3856109
Click to expand...
Click to collapse
That issue seems a bit different. I am having no issues with MMS. I tried pulling up that setting and the url is already set correctly. I deleted the gateway and port and that did not fix it so I put them back.
Alibaba0101 said:
Did you setup the apn correctly?
Click to expand...
Click to collapse
Yes APN is set correctly from what I've found online.
Any other suggestions?
wsimon said:
That issue seems a bit different. I am having no issues with MMS. I tried pulling up that setting and the url is already set correctly. I deleted the gateway and port and that did not fix it so I put them back.
Yes APN is set correctly from what I've found online.
Any other suggestions?
Click to expand...
Click to collapse
EDIT: If it's already correct, how about the SMS settings? Are they there also?
_________
Original post :
Well try it anyway. Texting/SMS/MMS are very related.
It's about making sure you have the right settings for Verizon instead of Sprint.
ChazzMatt said:
EDIT: If it's already correct, how about the SMS settings? Are they there also?
_________
Original post :
Well try it anyway. Texting/SMS/MMS are very related.
It's about making sure you have the right settings for Verizon instead of Sprint.
Click to expand...
Click to collapse
I didn't see anything there for SMS. All the settings there were set correctly for Verizon.
wsimon said:
I didn't see anything there for SMS. All the settings there were set correctly for Verizon.
Click to expand...
Click to collapse
@wsimon did you ever solve this issue of sending SMS messages?
imekul said:
@wsimon did you ever solve this issue of sending SMS messages?
Click to expand...
Click to collapse
No I ended up returning the phone and buying a different model.
I suppose this could have been posted anywhere in XDA but since I just got a Pixel 6 I though I'd start here.
I'm using Mint Mobile and it's all good except visual voicemail in Google's Phone app won't activate. The My Visual Voicemail app activates and works fine. Calling voicemail works fine too.
The problem seems common for OnePlus users on T-Mobile's network but it's evident this is an old problem between lots of devices and carriers. And oddly, it seems to work or not under random conditions. When I sampled a Pixel 5a for a couple weeks using the same SIM, visual voicemail in the Phone app worked straight away and transcribed accurately.
So that nobody here wastes their time with suggestions, I've researched the problem and have probably already tried the most common suggestions short of factory reset. The only thing Mint Mobile can offer is resetting voicemail for a clean slate, which didn't help. Prior to that, network resets, clearing cache and data in both the Phone and My Visual Voicemail apps, rolling back the Phone app, many reboots and power downs... Whatever is tried I get the dreaded "Visual voicemail isn't working" error with or without My Visual Voicemail installed and activated.
I really like this feature in Google Phone when it works. I'm ok with moving on to an alternative like Google Voice for transcribed voicemail but I'm hard headed about getting something to work as designed. If anybody has figured this out I'd appreciate hearing from you.
Thanks!
manjaroid said:
I suppose this could have been posted anywhere in XDA but since I just got a Pixel 6 I though I'd start here.
I'm using Mint Mobile and it's all good except visual voicemail in Google's Phone app won't activate. The My Visual Voicemail app activates and works fine. Calling voicemail works fine too.
The problem seems common for OnePlus users on T-Mobile's network but it's evident this is an old problem between lots of devices and carriers. And oddly, it seems to work or not under random conditions. When I sampled a Pixel 5a for a couple weeks using the same SIM, visual voicemail in the Phone app worked straight away and transcribed accurately.
So that nobody here wastes their time with suggestions, I've researched the problem and have probably already tried the most common suggestions short of factory reset. The only thing Mint Mobile can offer is resetting voicemail for a clean slate, which didn't help. Prior to that, network resets, clearing cache and data in both the Phone and My Visual Voicemail apps, rolling back the Phone app, many reboots and power downs... Whatever is tried I get the dreaded "Visual voicemail isn't working" error with or without My Visual Voicemail installed and activated.
I really like this feature in Google Phone when it works. I'm ok with moving on to an alternative like Google Voice for transcribed voicemail but I'm hard headed about getting something to work as designed. If anybody has figured this out I'd appreciate hearing from you.
Thanks!
Click to expand...
Click to collapse
I'm on TMobile and had the same issue. You need to remove all visual voicemail apps and carrier visual voicemail apps. Just uninstall them. Then go into Google phone and set up visual voicemail through settings and whatnot.
opz187 said:
You need to remove all visual voicemail apps and carrier visual voicemail apps
Click to expand...
Click to collapse
Thanks, but I tried that. Mint doesn't have their own vvm app like T-Mobile does and they recommend My Visual Voicemail which activates every time it's reinstalled. I'm talking myself into a factory reset but don't know if I should remove the SIM or leave it.
opz187 said:
I'm on TMobile and had the same issue. You need to remove all visual voicemail apps and carrier visual voicemail apps. Just uninstall them. Then go into Google phone and set up visual voicemail through settings and whatnot.
Click to expand...
Click to collapse
Had you tried the t-mobile app first? I wanna know if the google version is better.
utnick said:
Had you tried the t-mobile app first? I wanna know if the google version is better.
Click to expand...
Click to collapse
I personally like the Google one better
manjaroid said:
Thanks, but I tried that. Mint doesn't have their own vvm app like T-Mobile does and they recommend My Visual Voicemail which activates every time it's reinstalled. I'm talking myself into a factory reset but don't know if I should remove the SIM or leave it.
Click to expand...
Click to collapse
I'm confused. Are you saying you don't have any vvm apps installed already? If you do just humor me and try to remove all voicemail apps again and try Google dialer after. I had the same issue and for the life of me could not figure out how to use Google vvm, & it finally worked after all voicemail apps were uninstalled
Im on Tello mvo off t-mobile same thing T-mobiles app works but who want more 3rd party apps , googles never worked not on a pixel phone but its a common problem Ive flashed many roms currently on Arrow12 poco f-3 but it never worked on stock and all other roms ivied flashed so I just call VM its the best solution so far
opz187 said:
Are you saying you don't have any vvm apps installed already? If you do just humor me and try to remove all voicemail apps
Click to expand...
Click to collapse
No third party vvm or vm apps separate from Google Phone are installed. Whenever a vvm app was installed it was temporary. I understand that no other voicemail apps should be installed while using Google Phone's vvm.
First I tried getting Google Phone's vvm to activate. It never did after lots of trouble shooting (cleared storage in Phone, reset networks, rolled back Phone etc.). I installed My Visual Voicemail just to make sure it would activate. It does activate and works as expected. Knowing Mint's voicemail works fine with this app and probably others, and that calling voicemail works, focus is on Google Phone and/or the phone network.
The part that really peeves me is that Google Phone's vvm worked great on a Pixel 5a recently with the same SIM.
jefffrom said:
Im on Tello mvo off t-mobile same thing T-mobiles app works but who want more 3rd party apps , googles never worked not on a pixel phone but its a common problem Ive flashed many roms currently on Arrow12 poco f-3 but it never worked on stock and all other roms ivied flashed so I just call VM its the best solution so far
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Click to collapse
VVM works fine on Tello on my 3 XL. I just had to turn off wifi before I enabled the VVM switch, it wouldn't provision with wifi.
Wasnt working for me either. I decided to uninstall TMobile vvm and try it again and now the Google one is working. Maybe January fixed it for me.
I have RedPocket on AT&T's network. When I had the OnePlus 7t I had the same VVM issues the OP described. They reset stuff on my account & SIM with no luck. It had worked fine on the Pixel 3 I had before and it's working fine on the Pixel 6 I have now. It's probably as much a OnePlus problem then anything.
EtherealRemnant said:
I just had to turn off wifi before I enabled the VVM switch
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I read about trying this but in my case it didn't help.
I notice Mint Mobile's store recently added the Pixel 5a to their offerings but not the 6, yet. This has me wondering if there's a provisioning issue on the carrier side.
However, Mint customers in recent reddit posts describe a mixed bag that show no pattern at all. For some Pixel 6 users Google's vvm works but not for others.
https://www.reddit.com/r/mintmobile/comments/s7xyvq
manjaroid said:
I read about trying this but in my case it didn't help.
I notice Mint Mobile's store recently added the Pixel 5a to their offerings but not the 6, yet. This has me wondering if there's a provisioning issue on the carrier side.
However, Mint customers in recent reddit posts describe a mixed bag that show no pattern at all. For some Pixel 6 users Google's vvm works but not for others.
https://www.reddit.com/r/mintmobile/comments/s7xyvq
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Does the phone recognize your Mint SIM as being T-Mobile? I know that has caused problems before.
Honestly the MVNO situation with iPhone, Samsung, and Pixel can be really messy. My 12 Pro Max still doesn't get 5G on most T-Mobile MVNOs because T-Mobile moved them to new SIM cards that the T-Mobile bundle doesn't recognize (8901240 instead of T-Mobile's 8901260) and I've seen a wide range of complaints about MVNOs not working right on Pixels. I think it was Red Pocket that was being seen as "zipsim" or something on Pixels and broke a lot of features.
Buddy of mine got a 6 and he reported that Tello's VVM does not work so yeah, I guess I'll find out when I buy my 6 or 6 Pro in a few months.
manjaroid said:
I suppose this could have been posted anywhere in XDA but since I just got a Pixel 6 I though I'd start here.
I'm using Mint Mobile and it's all good except visual voicemail in Google's Phone app won't activate. The My Visual Voicemail app activates and works fine. Calling voicemail works fine too.
The problem seems common for OnePlus users on T-Mobile's network but it's evident this is an old problem between lots of devices and carriers. And oddly, it seems to work or not under random conditions. When I sampled a Pixel 5a for a couple weeks using the same SIM, visual voicemail in the Phone app worked straight away and transcribed accurately.
So that nobody here wastes their time with suggestions, I've researched the problem and have probably already tried the most common suggestions short of factory reset. The only thing Mint Mobile can offer is resetting voicemail for a clean slate, which didn't help. Prior to that, network resets, clearing cache and data in both the Phone and My Visual Voicemail apps, rolling back the Phone app, many reboots and power downs... Whatever is tried I get the dreaded "Visual voicemail isn't working" error with or without My Visual Voicemail installed and activated.
I really like this feature in Google Phone when it works. I'm ok with moving on to an alternative like Google Voice for transcribed voicemail but I'm hard headed about getting something to work as designed. If anybody has figured this out I'd appreciate hearing from you.
Thanks!
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Have you tried activating it over mobile data?
I switch phones a lot and have had your issue several times, most recently on my pixel 6. Disabling wifi while I opened the voicemail got it working, and it has in the past as well. (Might want to force stop and clear data and etc, maybe a reboot, then try on mobile data only.)
EtherealRemnant said:
Does the phone recognize your Mint SIM as being T-Mobile?
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No, it's recognized as Mint in network settings plus the voicemail number that was setup is Mint's. The APN that's automatically configured is T-Mobile's but switching to Mint's wholesale APN makes no difference.
Doesn't mean you're not onto something. One difference between the Pixel 6 and 5a setups (again, Google's vvm worked on the 5a) is that Play Store installed a T-Mobile app on the Pixel 6 on its first day. I didn't think much of it until I saw a T-Mobile option under Default apps settings. Can't remember what that setting was but it didn't seem related to voicemail. When I uninstalled this app the setting under Default apps disappeard. Which was a relief because for a moment I broke out in a sweat thinking the T-Mobile model was shipped. I verified my phone is the unlocked model.
Over the weekend I may unlock the bootloader and root. Maybe wiping will make a difference.
Btw, Mint does in fact sell the Pixel 6, they're just out of stock.
finshan said:
Have you tried activating it over mobile data?
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Yes, many times usually connected to 5G. Tried setting LTE as the preference too.
I'm resigning myself to an alternative like Google Voice or Youmail. A friend with a OnePlus 8T TMO variant has never gotten native vvm to work with T-Mobile's network. His unanswered calls go to Google Voice and the Phone app's vvm works well with it.
Same issue here! (Mint Mobile user)
We are pulling our hair out on the Pixel subreddit:
Pixel Subreddit Link
Fatalah said:
Same issue here! (Mint Mobile user)
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Thanks for chiming in. Parts of that subreddit are informative while most of it repeats other articles I've seen. It's a mystery wrapped in a riddle but one thing is certain: if T-Mobile boffins can't figure it out no point in asking Mint about it unless we want the usual "Don't support it" or "Can't guarantee it" nonsense.
Interesting that there's a Mint voicemail number (18056377243) different than the one assigned by my Mint SIM (18056377456). We could try different numbers but the setting is greyed out in the Phone app. Changing the number would require removing the SIM to make the field editable but it'll probably revert back to the original number when the SIM reconnects.
manjaroid said:
Thanks for chiming in. Parts of that subreddit are informative while most of it repeats other articles I've seen. It's a mystery wrapped in a riddle but one thing is certain: if T-Mobile boffins can't figure it out no point in asking Mint about it unless we want the usual "Don't support it" or "Can't guarantee it" nonsense.
Interesting that there's a Mint voicemail number (18056377243) different than the one assigned by my Mint SIM (18056377456). We could try different numbers but the setting is greyed out in the Phone app. Changing the number would require removing the SIM to make the field editable but it'll probably revert back to the original number when the SIM reconnects.
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Just FYI, the one Tello uses where my VVM works on my 3 XL is the same as Mint is using.
At this point it seems like an issue specific to 6/6 Pro because I have confirmation of VVM working on T-Mobile MVNOs with 3/4/5 and two people I know could not get it working on 6/6 Pro, both with Tello, who had it working on their last Pixel.
EtherealRemnant said:
At this point it seems like an issue specific to 6/6 Pro
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I don't think that's the case and for some Pixel 6 users it's working. There's no logical pattern except that OnePlus models on T-Mobile's network stand out the most. AT&T and Verizon customers have reported the issue too.