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Hi everyone,
I have a problem with my watch "Amazfit Pace".
My phone is a Nexus 6P and I use the application "Amazfit Watch"
When I turn off the watch, the wifi on the phone become extremely slow.
The problem is fixed if I turn off the bluetooth on the phone (but I need the bluetooth for other devices, so that's not a solution).
Maybe the application is always searching for the watch and disturbe the wifi on the phone ?
I'm trying to find a solution with Amazfit support, but they tell me not to repeat the problem.
Thanks for your help.
Settings>Apps>Amazfit watch app>Change system settings off
Check there, I had problems with BT turning on all the time and I had to turn off there, so it turns on only when I open application.
"When I turn off the watch, the wifi on the phone become extremely slow."
i don't get it
the watch doesn't connect directly (through wifi) with the phone , the bt is for that
the watch connects (through wifi) with your router and need the wifi for the update only (i think)
are you sure that your router is "ok" ?
do you have the same problem on different wifi / router ?
Thank you for your response.
I know the watch connects in bluetooth.
But when the connection is not made (for example the watch is off or I don't have it with me), it is the wifi used by my phone that works very badly.
Everything goes back to normal if I turn off the Bluetooth or uninstall the Amazfit application.
I haven't been able to test with another router yet, but all my devices are working properly with it.
Did you tried to do what I wrote you? Try that, force stop Amazfit app and hope on the best.
droidhd said:
Did you tried to do what I wrote you? Try that, force stop Amazfit app and hope on the best.
Click to expand...
Click to collapse
Thanks for your help, but it doesn't work any better.
Because of a battery problem, Google has just changed my Nexus 6P by this one which is a reconditioned one, and I wonder if it doesn't have a problem.
What bothers me is that otherwise everything works perfectly.
I didn't test the watch with my old Nexus 6P, too bad, it went back to Google...
Yeah I got the same problem!
The amazfit app has a very aggressive policy for bluetooth pooling. The wifi/ble are places on a single chip in our phones and they're sharing the same rf antenna. That's why it probably slows down wifi.
I have a xiaomi phone btw.
i have the same problem, i write to amazfit support and repply : "you are the firts person with this problem".
i have problem with samsung a3 , a5 and S7
with others phone do not have problem at all
any ideas?
Thank you for your answers.
I am reassured to see that I am not the only one concerned.
I have submitted the problem to the Amazfit support.
Hi, is there any news about this problem? Cause i have a same thing, then I turning on an airplane mode on the wach Wi-Fi is going down...
Hi,
I am still in discussions with Amazfit support, no solution yet. I just sent them the app logs.
I think everyone who has the problem should report it to them, so maybe it will solve the problem more quickly.
Hello, I have exactly the same problem, any news from Huami?
Thank you very much
I am still in discussions with the support, but they don't find the solution.
I encourage everyone involved to bring the problem to their attention as well, that may help to solve the problem.
support.amazfit.com => Submit a request
You can quote my ticket number: 22185
I reported it directly to the development lead and team and we'll keep you posted on what we find. Thanks.
netzkobold said:
I reported it directly to the development lead and team and we'll keep you posted on what we find. Thanks.
Click to expand...
Click to collapse
this is what they just told me:
"Hello Joan,
Thank you for the reply. We are apologize for the trouble.
Our tech support have already looked into this issue, and they said there is no problem with the app. Could you please wait for the next update of the app to see if the issue can be solved? Thank you so much for your cooperation!
Should you have any further questions, please feel free to let us know. Cheers and have an excellent day!
Sincerely,
Seven | Amazfit Support"
Just had a month of banging my head over this strange behaviour. Even called ISP support to come check it, because sometimes it would even crash my router. Always at around 23h until about 7h the wifi would be like a crawl. Today I really took the matters into my hands and made some tests with network analyzers on the phone and so then began uninstalling apps from more recent to older. As soon as Amazfit watch app went away bang! everything began working, even a movie that had tried to start on chromecast and was stuck for more than 30min started playing out of nowhere.
Then tried to install it back again and issue started again even though it was disconnected from the phone. My first thought was that crazy chinese had put some creepy code at would start doing something creepy at night. Then I remembered that I had auto airplane mode from 23h to 7h! This is crazy! Airplane mode is useless this way.!
I'm going to open a ticket also. Not sure if this happens with every phone, mine is quite old. Sony Xperia Z3, could be only old chipsets, but could also be people just don't know whats going on and blame other things, because it is a really strange behaviour.
I just received a reply from Amazfit Support:
"Our developer team are working on this issue. Hope this will be optimized in the near future, but no dates have been set yet.
Could you please reset your router to 5G dual band to have a try? Thank you for your patience and understanding!"
So they are aware and trying to figure out what to do. I believe the workaround will work, because bluetooth is also 2,4Ghz and that might be the issue, but have to try later at home.
Wifi problems
Same problem here. WIFI on smartphone goes down when watch is disconnected (airplane mode, turned off, away from phone, etc). Reported to amazfit support. Big bug!
Bad news from Amazfit support, they blame the phone, and their only solution is "try on another phone":
Seven (Amazfit)
Nov 21, 01:18 PST
Hello there,
Thank you for your email. We are very sorry about the inconvenience.
Our developer team argued that such issue maybe caused by certain mobile phones. Could you please try another phone to have a try? Thank you for your understanding!
Should you have any further questions, please feel free to let us know. Thank you and have a nice day!
Sincerely,
Seven | Amazfit Support
I've got the same issue and just wrote a ticket through the app with screenshots from a speedtest app.
i've got an oneplus 3t with android 8.0.0
Wifi speed usually is 50 Mbit/s. If the watch is disconnected it goes down to about 5 Mbit/s. I can reproduce this behavior everytime I want to, so it's caused by the app.
May problem now!
After the last automatic update 2.3.7.0. original ROM, after a few km of activity, the activity stops, then start a new activity with no GPS information, very strange!
Has done this almost every time I go to train.
I already tried to deactivate all the alerts, pause, 3D data, but it remains the same. I'm getting mad.
How can I go back to the previous version or solve this? thank you
Pair watch again but do note restore old data to watch. If it doesn't fix the issue (keep all alerts and auto-pause off), then we will have to wait for an update... Many users reported the same issue.
ok, thanks
NENOmart said:
ok, thanks
Click to expand...
Click to collapse
Did it work?
I have the same problem. I did the procedure of unpair, pair again without restoring old data and didn't work.
I sent a ticket to xiaomi describing with details all the issues during the last weeks. They asked me for a video where they could see the problem. I sent it. They asked me to do a battery test. I did it and was ok. Then they asked me if I had gone to a spa with the clock. I replied that I had only swum with him at sea. And the last thing that they have answered me is that the clock can not measure the RH in the water and that if I have any problem I explain the details to them !!!
Well, I had never asked about the pulse rate in water since the problems I detected are in running mode, walking and tennis and I had already sent several emails explaining all the problems in detail, the video, the tests...
I asked him to change the support person because I think it's a lack of attention and I'm waiting for an answer for 6 days
To be continue...
The solution is easy.
Reset and not make restore. Then turn off ALL notifications during the race and DO NOT TOUCH ANY BUTTON DURING EXERCISE until a new update comes out.
Work perfecly for me.
Just a question. Im new with the Verge. Im on a rooted OP3 with native OxygenOS.
The app dosent sync the HR. If i open the app the step will be synced (most times) but the HR is empty. I messure continius.
Regards
Hmmm. With the continious Setup the green LEDs in the back are not lighten up. Only manual messure are working.
It seems fixed with version 2.3.8
New Amazfit Verge US/Global/International 3.2.0.20 Firmware bug
Don't update to this version as double tap to wake the screen doesn't work.
Seems to affect to original US watches only
Same think for me . Can i make a downgrade to 3.2.0.13
Amazfit engineers clearly do not even do basic testing before releasing.
I have found so many bugs and reported so many but it's really pointless - they do not seem to have the S/W engineering skills to fix or test any fixes.
As a Stratos user, the last good firmware was 2.3.5.0 - every release since just added more bugs!
The message here is that just do not update without a VERY good reason, as there is a very good chance, the newer release will be worst than previous.
AFAIK, it affects to original US watch users only, those CN watch users who flashed the US/Global/International firmware are not facing this bug.
I'm 99% sure the issue is related to the bootloader, they used the Chinese one, which is known to have this issue (from users report on my ROM) on original US watches.
If anyone interested with already unlocked bootloader, just let me know to test a fix.
Meanwhile, don't update if you mind double tap to wake and wait for an official fix from Huami.
You can send an email to Huami support, to inform them about this bug on their latest firmware: [email protected]
OK, but DTTW is the smalest problem. I dosent use this
3.2.0.24 is in the huami forum. The problem ist that you dosent recive this in europa if they dont like
Saratoga79 said:
AFAIK, it affects to original US watch users only, those CN watch users who flashed the US/Global/International firmware are not facing this bug.
I'm 99% sure the issue is related to the bootloader, they used the Chinese one, which is known to have this issue (from users report on my ROM) on original US watches.
If anyone interested with already unlocked bootloader, just let me know to test a fix.
Meanwhile, don't update if you mind double tap to wake and wait for an official fix from Huami.
You can send an email to Huami support, to inform them about this bug on their latest firmware: [email protected]
Click to expand...
Click to collapse
Thanks for the email
I also hope they create English forum like Xiaomi has.
time bug in 3.2.0.20
hello,
hello, my watch verge with Firmware 3.2.0.20 have any Bugs,
Big Problem : time in standby mode is wrong on Display !!! 1 hour difference !!!
best regards
videojochen said:
hello,
hello, my watch verge with Firmware 3.2.0.20 have any Bugs,
Big Problem : time in standby mode is wrong on Display !!! 1 hour difference !!!
best regards
Click to expand...
Click to collapse
Yes, this happens due to a time change last night. Just reboot the watch and it will synchronize the times.
Saratoga79 said:
If anyone interested with already unlocked bootloader, just let me know to test a fix.
Click to expand...
Click to collapse
I'm interesting to test a fix
I use 1811 global version.
Nono. These 1hour Problem exist longer that summer time. Sometimes it happend, dont now why.
Tha battery drain in *.22 is hard. >15% a day with nothing as wearing the watch.
Ringtone issue.
The problem exists with the old update and the new update - 3.2.0.20
On inactive display - on incoming call - sounds bad. When the active (lighted) display - when incoming call - rings normally. There is a ringing problem when the display is off.
kkeonline said:
I'm interesting to test a fix
I use 1811 global version.
Click to expand...
Click to collapse
It doesn't seem to work so... Let's wait for an update this week.
Saratoga79 said:
It doesn't seem to work so... Let's wait for an update this week.
Click to expand...
Click to collapse
OK, thank bro.
3.2.1.0 firmware available
New firmware 3.2.1.0 available. Solves two-touch screen unlock issues.
Not tested yet.
Bug fixed on latest 3.2.1.0 version.
Just received the update 3.2.1.0 and it work
I'm having a problem with Update 3.2.1.0, the continuous HR on the clock this function, and the sleep monitor also on the clock this works, but when synchronizing with the cell phone, in the AmazFit Watch application, does not show the data of the continuous HR nor sleep data. I've done the Factory Reset and still continues with this problem. What may be happening.
Wat i noticed. With some internal watchfaces it feels like a battery drain.
With Neon or "inutest Thing" im round about 15-20% a day. With a digital from amazftwatchface im around 8% a day.
sstsbg said:
Ringtone issue.
The problem exists with the old update and the new update - 3.2.0.20
On inactive display - on incoming call - sounds bad. When the active (lighted) display - when incoming call - rings normally. There is a ringing problem when the display is off.
Click to expand...
Click to collapse
Have you solved this? I thought i was the only one! Even the notification ring sounds bad sometimes
laffsj said:
I'm having a problem with Update 3.2.1.0, the continuous HR on the clock this function, and the sleep monitor also on the clock this works, but when synchronizing with the cell phone, in the AmazFit Watch application, does not show the data of the continuous HR nor sleep data. I've done the Factory Reset and still continues with this problem. What may be happening.
Click to expand...
Click to collapse
I saw the same. After every unpair or reset of watch probably all yours activities is counting from that day when you pair it again or resetted. Yours old activities is saving in Watch App and watch, but when you did reset or unpair that day is not saved. I saw that after few reset and unpair. I can't understand why, but probably this is must be.
---------- Post added at 12:19 AM ---------- Previous post was at 12:14 AM ----------
Hexxer said:
Wat i noticed. With some internal watchfaces it feels like a battery drain.
With Neon or "inutest Thing" im round about 15-20% a day. With a digital from amazftwatchface im around 8% a day.
Click to expand...
Click to collapse
When i talked with Amazfit support they siad me watch face don't having any effect to battery life, a little bit strange cos my battery drained faster as usualy with "spiked" watch face only. When i bought watch i could don't charge battery about 4 days, now after latest update i must charge battery after alsmost 2 - 3 days. Amazfit support explaining that as my changed usuage, my changed settings and ect. But these all things wasn't changed at all. With the same activity, settings before i update to latest version battery i could not to charge about 4 days.
Hi,
just got new firmware today
Some Workout optimisation for Ultra mode, notification optimisation, bug fixes.....
lets see how it works
I've updated yesterday - everything's fine. Seems they've also changed the calorie count function - it appears it's also counting calories burnt during normal activities, not only sport.
hi
unfortunately i'm not able to update. it shows me checking for updates .... and nothing i've tried serval times, factory reset, i've change phone, settings on access point to autochanel, not able to connect watch with wifi at all... MODEL A1929 ROM 4.2.2.1
Hello, exactly the same problems and the same configuration (MODEL A1929 ROM 4.2.2.1 - Living in France)
careful with update
winni21 said:
Hi,
just got new firmware today
Some Workout optimisation for Ultra mode, notification optimisation, bug fixes.....
lets see how it works
Click to expand...
Click to collapse
Already updated. Has an issue at least pairing activities. I have a run of 11 km that show up correctly in the watch but in the app Amazfit and Strava is only 8 km... I know it was 11 km also.
Problems continue..
Fw 4.2.4.0 out
Juste got update today
Many more improvement and new watch faces.
leugim1 said:
Already updated. Has an issue at least pairing activities. I have a run of 11 km that show up correctly in the watch but in the app Amazfit and Strava is only 8 km... I know it was 11 km also.
Problems continue..
Click to expand...
Click to collapse
gps issues? I thought stratos 3 had good gps
Non gps issue for stratos 3 all is ok
iseeka said:
gps issues? I thought stratos 3 had good gps
Click to expand...
Click to collapse
The GPS accuracy has significantly improved after the last 2 updates. At the moment GPS is very accurate and fast to capture signal.
However, the watch still has many firmware issues. For example, at the moment after a lap is counted during a race, the rest of the race is all messed up (not fully counted in the app although all good in the watch, the KM pace is 0:00, etc.)
I was expecting the watch would be only launch once a stable system was in place and after owning it for months I feel we are doing the software development tests ourselves...
This was very disappointing. I had the Amazfit Pace 1 and was really happy about it but cannot recommend this watch.
leugim1 said:
The GPS accuracy has significantly improved after the last 2 updates. At the moment GPS is very accurate and fast to capture signal.
However, the watch still has many firmware issues. For example, at the moment after a lap is counted during a race, the rest of the race is all messed up (not fully counted in the app although all good in the watch, the KM pace is 0:00, etc.)
I was expecting the watch would be only launch once a stable system was in place and after owning it for months I feel we are doing the software development tests ourselves...
This was very disappointing. I had the Amazfit Pace 1 and was really happy about it but cannot recommend this watch.
Click to expand...
Click to collapse
i also see this kind of bug all is ok on the watch but in amazfit app shows different things... i'm not sure it only concern Stratos 3. Amazfit App needs to be improved.
Anyone got amazmod or watchdroid working installed them but they don't show up on the watch anywhere
ROZATOM said:
hi
unfortunately i'm not able to update. it shows me checking for updates .... and nothing i've tried serval times, factory reset, i've change phone, settings on access point to autochanel, not able to connect watch with wifi at all... MODEL A1929 ROM 4.2.2.1
Click to expand...
Click to collapse
>>> 4.2.6.0 Fix the Wifi problems !!!
Im a new user of this forum and have just bought a new
AMAZFIT GTR 2Im using this watch with my android mobile, firmware 5.1.0.4 font 7
i noticed that after my phone has been on flight mode and then removed from flightmode, then my watch keeps ringning about 20 times with the last caller from the day before
i tried to restart my watch + my phone but same problem, does anyone else heard about this, any solution for this ?
I have the exact same issue on my GTS2 Indian variant. Happens everyone I either put my phone on flight mode, switch off bluetooth and turn it back on.
It's either last call notification, or the last message notification. It keeps on ringing and vibrating for 20 minutes. Have not found any solution to this yet.
Nice to know that im not alone with this issue
Lets hope someone else had this problem and found an solution for this !
Hello,
Did you try a version update. I have a GTR 2 version 5.2.11.1 in english.
Not sure if this can solve your problem though, but I don't have this issue.
Check for System Update from Zepp
Thanks for the answer - help - great to see that people are willing to try to help....
I have my English GTR 2 also at version 5.2.11.1 and have updated the Zepp app also but with no luck to my problem....
I had a visit from a friend and he has the same watch, firmware and he also have the same problem....
So i dont know if its a app problem or hardware/smartphone releated or ???