Galaxy s9 plus image retention from Always on display - Samsung Galaxy S9+ Questions & Answers

Hey there
I bought my s9 plus on march 16th and as of last week I have noticed inage retention from always on display. This image retention only shows the time from the clock and is visible in dark lighting. Also the image retention ONLY happens when using an Aod that has numbers in it. If anyone has a solution or is experiencing the same issue as me, pls post below

Mohides12 said:
Hey there
I bought my s9 plus on march 16th and as of last week I have noticed inage retention from always on display. This image retention only shows the time from the clock and is visible in dark lighting. Also the image retention ONLY happens when using an Aod that has numbers in it. If anyone has a solution or us experiencing the same issue as me, pls post below
Click to expand...
Click to collapse
Is it just pure clock or with a background? If no background, try that. It will use s tad more battery but light up more pixels around the clock so it just lesson the effect of image retention

if it ONLY shows in specific conditions then it is NOT image retention. maybe some software issue.

zathus said:
Is it just pure clock or with a background? If no background, try that. It will use s tad more battery but light up more pixels around the clock so it just lesson the effect of image retention
Click to expand...
Click to collapse
It's just a clock and on the s9 there's no option for background like on the s8.

Related

Any way for RGB calibration ?

Hello, I currently own a Galaxy S6 Edge, the black Sapphire one. The problem is that the screen is way too yellowish for me on white backgrounds, I did a comparison with my fiancee's HTC M8 and the difference is terrible.
I used to have some RGB sliders to caliber the screen the way I like on my previous phones. Isn't there any way to do the same on the S6 Edge to fix this ? (I'm rooted).
And BTW I don't want to use any screen filters as it decreases performance, i want real settings.
Thanks in advance
Have you set the screen to AMOLED photo? That should calibrate it to the right settings.
It's even more yellow with the photo mode :/
Bump, no ideas ?
RavenFoxHound said:
Hello, I currently own a Galaxy S6 Edge, the black Sapphire one. The problem is that the screen is way too yellowish for me on white backgrounds, I did a comparison with my fiancee's HTC M8 and the difference is terrible.
I used to have some RGB sliders to caliber the screen the way I like on my previous phones. Isn't there any way to do the same on the S6 Edge to fix this ? (I'm rooted).
And BTW I don't want to use any screen filters as it decreases performance, i want real settings.
Thanks in advance
Click to expand...
Click to collapse
The screen on the S6(E) is pretty darn accurate. Odds are the M8 is likely the inaccurate display and giving a bluish hue to the white instead of how white actually should appear. If you compare your phone and your fiancee's phone to a display that's accurately calibrated, you'll see how close to being accurate the display on your phone is. Also here is the review from Anandtech showing similar results in their display test.
Link: http://www.anandtech.com/show/7893/the-htc-one-m8-review/9
Most people are not used to having calibrated screens and therefore, view the bluish white as the correct white when the correct color temperature of white is more on the warmer side. Also screen filters such as Chainfire's CF.Lumen have very little if not zero performance reduction when running in root mode and they allow you to customize the temperatures for day/night/sleep mode with many options.
Edit*
Here is Anandtech's review of the display on the Galaxy S6(E). While there are small variances from display to display, unless you have a defective unit, I highly doubt there's more than a 5% difference between what you have and the review unit.
http://www.anandtech.com/show/9146/the-samsung-galaxy-s6-and-s6-edge-review/4

LG G6 Image Retention

Hi guys,
Just upgraded to the G6 from the OnePlus One. I have the H870DS. It's pretty good, I'm enjoying the phone. The camera is pretty great and it's pretty smooth altho I really did feel the difference from custom ROMs with the One to the skin of LG on the first day but now I'm pretty used to it. There are definitely some things I miss like being able to jump into the battery usage quickly from the notification bar, etc etc.
Anyway, my only real issue is with image retention. I noticed it on the very first day. You can only see it against certain dark colors tho but not against black thankfully. It's not permanent image retention, it goes away if you don't use your screen for a while. It tends to retain images that have been on the screen for a while (Especially with Always On Display) but it doesn't retain them for too long and goes away after a while.
It's a minor annoyance and it doesn't get in the way of usability. It's not glaring or anything just annoying when you can see ghosted images sometimes like when you pull down the status bar (the dark tint + my plain wallpaper makes it show easy). Just wanted to know if you guys are getting this too and if you guys have any solutions or remedies for this.
I did not get this on my G6 but was prepared for this issue since it has been a massive issue with earlier LG phones such as the V10. The problem is that it usually gets much worse over time and my V10 had developed permanent image retention that came after minutes of use after resting over the night. So it was pretty much permanent you could say.
One thing could stop it from happening totally though. Installing the app I will link below, set the filter to the darkest one and opacity to just 3% which is enough. Was not a perfect solution but the only solution.
I really hoped this would not be an issue with the G6 too. LG are basically the only manufacturer with this problem. It's much much worse than on Amoled even.
If you can I would exchange your unit. Mine did not have this at all. If yours has it out-of-box it's troublesome.
https://play.google.com/store/apps/details?id=jp.ne.hardyinfinity.bluelightfilter.free
dannejanne said:
I did not get this on my G6 but was prepared for this issue since it has been a massive issue with earlier LG phones such as the V10. The problem is that it usually gets much worse over time and my V10 had developed permanent image retention that came after minutes of use after resting over the night. So it was pretty much permanent you could say.
One thing could stop it from happening totally though. Installing the app I will link below, set the filter to the darkest one and opacity to just 3% which is enough. Was not a perfect solution but the only solution.
I really hoped this would not be an issue with the G6 too. LG are basically the only manufacturer with this problem. It's much much worse than on Amoled even.
If you can I would exchange your unit. Mine did not have this at all. If yours has it out-of-box it's troublesome.
https://play.google.com/store/apps/details?id=jp.ne.hardyinfinity.bluelightfilter.free
Click to expand...
Click to collapse
I actually got mine 2nd hand from a guy and didn't notice until after using it for a day and by then it was too late. The guy said he never had any issues and thinks I'm scamming him so yeah I'm stuck with this phone now. So I guess I should try to get rid of this as soon as I can before it gets worse?
I also read some comments saying it might be about heat? Like the heat from using it is what causes the image retention and since I live in the Philippines, my average phone temp is a lot higher than some of you guys' temps I'm guessing so if it really is related to temperature than I feel like that's probably why it so easily happens with mine.
I'll try out your app and see if it helps!
dannejanne said:
https://play.google.com/store/apps/details?id=jp.ne.hardyinfinity.bluelightfilter.free
Click to expand...
Click to collapse
Just to clarify, what did the app do for you exactly? Did it prevent the screen from creating retained images or does it just hide them so you don't see them but they're still technically there?
kylethelife said:
Just to clarify, what did the app do for you exactly? Did it prevent the screen from creating retained images or does it just hide them so you don't see them but they're still technically there?
Click to expand...
Click to collapse
Prevents the screen from creating them.
Skickat från min iPhone med Tapatalk
---------- Post added at 09:43 AM ---------- Previous post was at 09:17 AM ----------
I can't guarantee though that it also works on the G6. But it did in fact work on the V10.
dannejanne said:
Prevents the screen from creating them.
Skickat från min iPhone med Tapatalk
---------- Post added at 09:43 AM ---------- Previous post was at 09:17 AM ----------
I can't guarantee though that it also works on the G6. But it did in fact work on the V10.
Click to expand...
Click to collapse
Blue filter app is a well known solution for this problem in every LCD device, another solution would be change the display colors with root (worked on my G5).
Anyway there is no need for a Blue filter app as the G6 as it included in settings "comfort view"
Killua96 said:
Blue filter app is a well known solution for this problem in every LCD device, another solution would be change the display colors with root (worked on my G5).
Anyway there is no need for a Blue filter app as the G6 as it included in settings "comfort view"
Click to expand...
Click to collapse
Yeah but it will make the screen more yellow which the OP probably don't want. This just darkens the screen by a very small bit it's barly noticeable at 3% opacity and will not change the screen colors as the filter is black/grey. Seems to be enough to prevent the scren from displaying #FFFFFF.
dannejanne said:
Yeah but it will make the screen more yellow which the OP probably don't want. This just darkens the screen by a very small bit it's barly noticeable at 3% opacity and will not change the screen colors as the filter is black/grey. Seems to be enough to prevent the scren from displaying #FFFFFF.
Click to expand...
Click to collapse
So it's just #FFFFFF that gets retained? Other colors like slightly different shades of white do not?
Related question: In your experience, does LG Warranty cover this issue say 5, 6, 7 or even 11 months after purchase? And what do they do? Do they replace the screen? Or is this not covered?
kylethelife said:
Related question: In your experience, does LG Warranty cover this issue say 5, 6, 7 or even 11 months after purchase? And what do they do? Do they replace the screen? Or is this not covered?
Click to expand...
Click to collapse
They cover the issue only if it's really bad (personal experience with G5) until 12 months, after is the seller that have to give you warranty services if you are in Europe
Wait. I didn't think image retention was even a thing on LCDs. I thought that was strictly an AMOLED issue. Is this specific to LG phones?
greyhulk said:
Wait. I didn't think image retention was even a thing on LCDs. I thought that was strictly an AMOLED issue. Is this specific to LG phones?
Click to expand...
Click to collapse
Imagre retention happens on LCDs, Burn-In on OLED displays, these are two differents things, the first one is due to a bad assembly (like happened to G5) and/or a bad display color managment, it's fixable by editing colors or using a blue light filter, and anyway it will always disappear if the display stays off for some minute (it depends on how bad the retention is), the second one is specific of ALL OLED displays, this means that it could happen on every device with an oled display and a static image on it, also this is permanent.
Lg G6 Image Retention
Does the lg g6 have really bad image retention after 2 to one year of use or it a problem for the past lg phones
JSantos17 said:
Does the lg g6 have really bad image retention after 2 to one year of use or it a problem for the past lg phones
Click to expand...
Click to collapse
LG G6 isn't even one year old yet.
JSantos17 said:
Does the lg g6 have really bad image retention after 2 to one year of use or it a problem for the past lg phones
Click to expand...
Click to collapse
I have it since april, it's bad only if you use an app with static images for hours (for me it was fate go and telegram), but it's visible only with grey background at 80% brightness and disappears in some hours.
Really, coming from a G5, I can say that the problem here is far from being a real problem.
My device has some pretty bad image retention near the nav bar where the keyboard would be after having owned it for ~5 months. Theres an off-center patch of the screen that is brighter than the rest.

Mate 10 Pro screen problem

Hello,
I have my Mate 10 Pro since one week and two days ago I used it at night and spotted that a little portion of the screen (at the right border of the screen) is much darker on gray color than the rest of the screen.
You can see it in the attached photos of my screen. It most visible in the Google Clock app where all the background is dark gray... It's not as visible as this when I use it in a more enlightened environment.
I think that the screen of my phone have an issue.
As it's a OLED display with no led back light there shouldn't be this kind of issues (it's like a clouding on the LED screens).
diablos3000 said:
Hello,
I have my Mate 10 Pro since one week and two days ago I used it at night and spotted that a little portion of the screen (at the right border of the screen) is much darker on gray color than the rest of the screen.
You can see it in the attached photos of my screen. It most visible in the Google Clock app where all the background is dark gray... It's not as visible as this when I use it in a more enlightened environment.
I think that the screen of my phone have an issue.
As it's a OLED display with no led back light there shouldn't be this kind of issues (it's like a clouding on the LED screens).
Click to expand...
Click to collapse
Exchange it
Will do ! I was just curious if I am the only one with this kind of issue. It's really strange.
diablos3000 said:
Will do ! I was just curious if I am the only one with this kind of issue. It's really strange.
Click to expand...
Click to collapse
I'm thinking about exchanging mine too. I also see uneven Grey's and whites
I think it is just that the app is showing not a flat background, but a background with gradient. It is more beautiful when app backgrounds are with gradient, than just flat. So with lowest lightning the contrast of different levels of intensity on the background are more easy to see.
It's not a software gradient, it's a screen flaw. It's called Mura effect. Affects mot OLED screens. Google Mura effect oled for more info. I was so sad when I first noticed it on my Galaxy Tab S 8.4 (changed it twice with no luck), and then on my Galaxy S5.
Now I'm going for IPS screens which imo still suffer from less flaws than OLED.
ukael said:
It's not a software gradient, it's a screen flaw. It's called Mura effect. Affects mot OLED screens. Google Mura effect oled for more info. I was so sad when I first noticed it on my Galaxy Tab S 8.4 (changed it twice with no luck), and then on my Galaxy S5.
Now I'm going for IPS screens which imo still suffer from less flaws than OLED.
Click to expand...
Click to collapse
Unless you get a HTC ips lol
Anybody experience data problem when switching back from wifi mode?
Hello
I have the exact same issue and it's really bugging me...
I went and showed it to the Service Center and they accepted to exchange it for a new one. I'm waiting for the replacement in a couple of days...
I'm glad I wasn't the only one experiencing it!
Send it back and get a new one from Amazon. I saw this problem with the camera in white or clears walls. It seems "banding".
I acquired a second hand Mate 10 Pro 3 weeks ago (first owner bought it on the 24th of November), it already had burn-in zones: navigation dock button, Google Search, bottom system buttons bar and many other ones from various apps' icons... These zones are mostly noticeable on clear or white screen/pages (eg: about:blank URL in Chrome browser). At reception, I immediately selected a black theme and activated Battery's dark mode. Now I can see my own apps setup marking the screen... After only 3 weeks...
Am I the only one ?
I'm contacting Huawei customer service.

Screen burn? BOE & LG, both same

I had Mate 20 Pro with LG display and got it exchanged due to display issues (greenish in total darkness, low brightness). Now I got with BOE display, but I found out one issue that I had on LG screen too. Check the video that I recorded back on LG display. Exact same issue is on new phone with BOE display. To explain:
watching YouTube video in full screen and after a minute or two I exit the full screen and want to check notifications. When I slide down notification bar, the white part of YouTube with description of video is part black, part white.
Same goes if I play for example fortnite. Loading screen show like it is burned. I have new device for less then week.
Any idea, is this display again or something else? No, it's not normal for OLED displays, at least not by my experience in all years with OLED displays..
https://youtu.be/7cqlff7Zm-U
Same issue on the darktheme only visible in youtube though.
On new phone I'm using white/light theme, not dark anymore and issue is still here.
Also visable by me at only youtube app.
Sent from my LYA-L29 using Tapatalk
Same only in YouTube and when I click back and watch another video in small size the burn is not there, is it a software thing?
This is what I would like to know too. I don't see that problems on Samsung and Oneplus 6 (both amoled). This could be either software or displays are really faulty.
This is a display issue, anand tech highlighted it in their review. I've already sent a phone back because if it. It differs in severity from device to device but I've had this on BOE and LG screens.
droidhd said:
I had Mate 20 Pro with LG display and got it exchanged due to display issues (greenish in total darkness, low brightness). Now I got with BOE display, but I found out one issue that I had on LG screen too. Check the video that I recorded back on LG display. Exact same issue is on new phone with BOE display. To explain:
watching YouTube video in full screen and after a minute or two I exit the full screen and want to check notifications. When I slide down notification bar, the white part of YouTube with description of video is part black, part white.
Same goes if I play for example fortnite. Loading screen show like it is burned. I have new device for less then week.
Any idea, is this display again or something else? No, it's not normal for OLED displays, at least not by my experience in all years with OLED displays..
https://youtu.be/7cqlff7Zm-U
Click to expand...
Click to collapse
Image retention (which I don't have) is normal, is rare, but does happen on LG displays usually.
Screen burn in is NORMAL on amoled. Your years of experience are wrong. I see burn in on every single amoled display within days or weeks of use and over 2 years the burn is is quite pronounced whether you see it or not.
It's not burn in, it's a bug with the content adaptive brightness control (CABC) system they're using that persists even though the screen content has changed. It's a software problem not a hardware one.
Jonathan-H said:
Image retention (which I don't have) is normal, is rare, but does happen on LG displays usually.
Screen burn in is NORMAL on amoled. Your years of experience are wrong. I see burn in on every single amoled display within days or weeks of use and over 2 years the burn is is quite pronounced whether you see it or not.
Click to expand...
Click to collapse
I do guess you read only what you want?
1. It is NOT on LG, it is BOE.
2. Phone is 1 week old and this is from day 1. And by your experience it is normal that screen is burned on first day?
jaju123 said:
It's not burn in, it's a bug with the content adaptive brightness control (CABC) system they're using that persists even though the screen content has changed. It's a software problem not a hardware one.
Click to expand...
Click to collapse
If this is software bug, is there any solution for it?
droidhd said:
If this is software bug, is there any solution for it?
Click to expand...
Click to collapse
They can fix it with a software update (I think).
It is mentioned further in this review of the mate 20 pro:
https://www.anandtech.com/show/13503/the-mate-20-mate-20-pro-review/7
This came out today from total darkness. on every photo is written about camera settings. BOE display
http://imgur.com/a/1ZKMP3R
I have a BOE and don't have any of those issues, the only issues are with I am guessing a software graphic driver with the Google dark colour on Huawei video app and occasionally in the XDA app sometimes the colour isn't always the same shade it has gradients of lighter Shades. Although this doesn't happen in Google messaging or the Google phone and contact apps. It's strange that it only happens in the two apps.
Sent from my HUAWEI LYA-L09 using XDA Labs
How do you tell which panel you have?
speedyjay said:
How do you tell which panel you have?
Click to expand...
Click to collapse
Download Device HW from the playstore
Sent from my HUAWEI LYA-L09 using XDA Labs
Do you know if the issue has been resolved or if it is still present?
if latest post is on January I think it's resolved..
I used to have it on 9.0 emui. It is fixed on 9.1 emui

General The Display issue Thread....(color fade, flickering, tints)

Hey guys,
I havent seen a thread related to display issues. In 2 german Forums I found threads about various issues. From Color fade, to overall greenish tint or flickering screens.
Sadly I am very picky with display stuff and my Display isnt perfect either. I mostly use relatively low brigthness settings (around 30-40%) and on dark mode especially the settings menu has a color fade from dark grey to dark blue. This cant be seen on any other color.
Its easy to see in a dark room, the brighter the room the lesser you will notice.
To easier check: use telegram, with its blueish theme its definitely way stronger fading there...
For a phone thats 649€ in germany thats unacceptable for me. My P5 has a slight warmish but perfectly even colored display and thats what I expect from a P6.
What about you? Can anyone check their display if thats a common issue?
Hi,
i have the same issue, also a device from germany.
Even when booting when everything is white, I always have multiple changes between white and blue in the display.
I'm at work, I try to take a picture when I get home.
Please do, Id really be intersted. Sadly we cant do anything about it...
Anybody have the green ish tint on a black screen issue? Seen a few of those floating around as well...
Similar issues with my screen, also from Germany.
My first OLED screen had been with the Galaxy Note 1 and I hated it for its issues. Always bought devices with LCD screens afterwards.
The Pixel 6 is my first OLED phone since and it is having pretty much the same issues my Note had 10 years ago
Great phone so far (Android is still a bit buggy), but the display is quite a disappointment for me personally, at least for brightness levels below ~50%...
Is it just me or are most of these issues regarding the display coming from Germany? Please can people state what country the device was purchased from if they have this issue
Wow @Abnovitas thats really really bad. Sadly till now everyone seems to be from Germany...
I just finished chatting with Google's support.
They are going to replace the phone, but I'm still waiting for their email with instructions.
But first they walked me through some superficial settings (disabling Dark Mode and some accessibility stuff, like Color Inversion...) and then tried to talk it off as a normal property of OLED displays, which I didn't accept to this extent. But hey, that's probably just Google's policy.
Let's see if this was just bad luck in the OLED lottery.
For me its too difficult to take a picture with dark screen. The color change is slightly less than the picture from @man1acc
But i have problems with white color, it is light grey and i have green stripes on white, this is also very very difficult to make a picture.
Here you can see it a bit, but in real life it is much stronger
This is how my display looks like. Quite disappointing, Google has the same problems for years. But the phone itself is very well built, so maybe I will keep it. Bought the phone in Germany.
I have some rainbow effect which is mostly noticeable on white backgrounds. Hard to capture but found it is quite noticeable with an external light source. In this case my monitor. Anyone else have this or more importantly for a RMA, don't have it?
Pixel 6 when on a black background the right side of the display has a green tint shadow effect kinda worrying as it's not present on the left side and seems to only appear on darker backgrounds like when pull notification tab down or in a app (like xda) with black background very noticeable , or is this just standard now for Oled displays it's not the first phone I've noticed this over the years just curious if any pixel 6 owners see similar or should I get it exchange ? Added pic not sure if shows that well though
DoobyDroid said:
Pixel 6 when on a black background the right side of the display has a green tint shadow effect kinda worrying as it's not present on the left side and seems to only appear on darker backgrounds like when pull notification tab down or in a app (like xda) with black background very noticeable , or is this just standard now for Oled displays it's not the first phone I've noticed this over the years just curious if any pixel 6 owners see similar or should I get it exchange ? Added pic not sure if shows that well though View attachment 5444907
Click to expand...
Click to collapse
Not normal. Each pixel is controlled individually.
It maybe hardware or firmware.
Sounds like the display control matrix wasn't designed properly or is defective.
Your screenshot isn't showing it so neither should the display!
blackhawk said:
...Your screenshot isn't showing it so neither should the display!
Click to expand...
Click to collapse
Unfortunately not true. If it's an issue with the display, a screenshot should never show it. But it can be visible when a picture of it is taken.
My Pixel 6 (right) was bought first day from the Google Store. I'm in the USA. It has a very strong dirty red tint at the bottom and a garish green at the top. Easily visible at 60-70% brightness and lower. Here it is compared to my Pixel 4a (left), shot on my 3a. Haven't had uniformity issues this bad since my OG Pixel (which got replaced).
Waited to chat with a support rep for an hour, chatted for another hour, and have an RMA device ordered and on the way.
Maybe are cross to dark side lol
That was a joke id never cross to the dark side lol and tint only seems visible when in certain dark mode apps and not actually navigating around the phone xda app is worse lol so don't think hardware issue tbh
MichRT said:
Unfortunately not true. If it's an issue with the display, a screenshot should never show it. But it can be visible when a picture of it is taken.
My Pixel 6 (right) was bought first day from the Google Store. I'm in the USA. It has a very strong dirty red tint at the bottom and a garish green at the top. Easily visible at 60-70% brightness and lower. Here it is compared to my Pixel 4a (left), shot on my 3a. Haven't had uniformity issues this bad since my OG Pixel (which got replaced).
Waited to chat with a support rep for an hour, chatted for another hour, and have an RMA device ordered and on the way.
Click to expand...
Click to collapse
Lol, read what I said again
At any rate... that's a dud.
Just for giggles and kicks, see if lowering the refresh rate effects that.
blackhawk said:
Lol, read what I said again
Click to expand...
Click to collapse
You're right, I misunderstood my bad
MichRT said:
You're right, I misunderstood my bad
Click to expand...
Click to collapse
My bad too, it wasn't worded as concise as it could have been.
who of you all has the problem with the green rainbow effect on a white background?

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